Customer Service Specialist
5 days ago
Evesham
Customer Service Specialist (Temporary) Evesham £14.36 - £15.38 per hour Temporary Assignment with immediate start Are you an experienced customer service professional looking for your next opportunity? We are seeking a proactive and customer-focused Customer Service Specialist to join a busy and supportive team in Evesham. This is an excellent opportunity for someone who enjoys building strong customer relationships, managing orders from start to finish, and working collaboratively across multiple departments. The Role As a Customer Service Specialist, you will be the main point of contact for customers, managing the complete order lifecycle from order placement through to delivery. You'll work closely with planning, logistics, production, quality, finance, and sales teams to ensure a seamless customer experience and resolve issues quickly and effectively. Key Responsibilities • Manage customer orders from receipt through to delivery., • Monitor customer requirements and communicate any delays or changes proactively., • Build and maintain strong customer relationships., • Handle customer enquiries, complaints, returns, and service requests., • Coordinate urgent shipments where required and track progress through to delivery., • Work with finance teams t...