Trabajos customer service team lead en RochdaleCrear alertas

Location: Rochdale Shopping Centre Salary: £33,500.00 to £37,500.00 Join Our Team as a Retail Store Manager! What’s In It for You? Below are some of the many benefits we provide here at EE: Significant earning potential through commission, rewards, and incentives. 24/7 access to an online GP for you and your immediate family. Market-leading paid carer’s leave. Equalized family leave with 18 weeks full pay and 8 weeks half pay. Huge discounts on EE & BT products, saving you hundreds of pounds annually. Support for your career development. Season Ticket Travel Loan. Volunteering days to give back to your community. Optional Private Healthcare and Dental coverage. At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions. Join us and be part of a team where you can truly make a difference! This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

Finlay Jude Associates are recruiting on behalf of a well-established engineering business in the Whitworth area. Our client is seeking an experienced Engineering Estimator for their Sales team, to provide sales support and detailed estimates for both standard and bespoke equipment & systems, including estimates for installation and service support work \n This will initially be a temporary position with a view to becoming permanent after 12 weeks following a successful probation period. \n \n Package and benefits in the role of Engineering Estimator: \n\n • Salary £35,000 (with potential to rise depending on progress)\n, • 37 hours p/w Monday - Friday (8.30am - 5pm Mon - Thurs and 8.30am - 2pm on Friday)\n, • Paid overtime\n, • Onsite parking\n\n Engineering Estimator role and duties: \n\n • Review customer enquiries, technical specifications and engineering drawings with internal teams to understand the clients' requirements.\n, • Compile detailed estimates and costings and prepare equipment and system quotations using standard templates and Excel spreadsheets.\n, • Working with 3rd party suppliers, subcontractors and Group companies.\n, • Use of internal systems to log quotations raised along with client contact details.\n, • Follow up sales leads not designated to a specific salesperson.\n, • Assist with developing a more efficient and streamlined standard estimating and quotation system utilising our standard templates in both Excel and Word format\n, • Work in accordance with the current company tender review and sales procedures\n, • Answer sales enquiries from incoming calls or emails, respond and follow up or liaise with colleagues as necessary\n, • Assist where possible, client technical queries and questions regarding equipment, lead times etc..\n, • Raise internal sales orders from client PO's, relating them to quotations sent.\n, • Liaise with other departments such as purchasing, accounts, projects and electrical, and provide detail of sales orders and estimates as required for resource allocation.\n, • Identify potential technical challenges and cost implications.\n, • Support project handover once contracts are secured.\n, • Work closely with all departments to ensure effective communication and information sharing.\n, • Produce reports, spreadsheets and documents using Microsoft Office applications.\n, • Maintain high standards of accuracy and attention to detail.\n, • Support continuous improvement initiatives within the department.\n, • Undertake other reasonable duties as requested by management.\n\n Required skills and experience for the Engineering Estimator role: \n\n • Previous estimating, administrative and operational experience, preferably within an engineering or manufacturing environment.\n, • Producing accurate material take-offs and cost breakdowns\n, • Commercial awareness and attention to detail\n, • Understanding of labour, materials and subcontract pricing\n, • Excellent organisational and time management skills\n, • Self-motivated and proactive attitude towards work\n, • Attending sites and pre-tender meetings where appropriate\n, • Strong written communication skills with excellent attention to detail.\n, • Proficient in Microsoft Word, Excel, Outlook, Access and other common business systems\n, • Ability to manage multiple tasks, deadlines and prioritise workload effectively.\n, • Strong customer facing communications skills both written & verbal.\n, • Ability to work independently and as part of a team.\n, • Strong problem-solving skills.\n, • Professional, reliable, customer-focused and flexible approach to work.\n, • Willing to support different departments within the business.\n, • Able to maintain confidentiality where appropriate.\n, • Assisting other members of the team as required.\n\n Desirable: \n\n • Experience working within an engineering, manufacturing, and food industry related projects.\n, • Understanding of technical documentation & processes\n, • Knowledge of process equipment, vessels, mixers, pumping & pipework systems\n, • Knowledge of RAMS, site requirements and H&S documentation requirements\n, • Understanding of mechanical & electrical interfaces\n\n \n If you are looking for a fantastic career as an Engineering Estimator and want to work for a forward-thinking company, then apply now with your current updated CV. \n Due to the high volume of applications we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. \n Please take a look at our website for further opportunities

Assistant IT Manager\n Location: Bolton, Bury, & Halifax (Multi-site)Salary: £34,000 - £36,500 per annum (dependent on experience)Contract: Full Time | PermanentStart Date: ASAP Assistant IT Manager - Multi-Academy School Group\n Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager. This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. \n Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role\n As Assistant IT Manager, you will: \n\n • Support the management of IT services across multiple school sites.\n, • Lead, mentor and develop a team of IT Technicians.\n, • Provide 2nd and 3rd line technical support where required.\n, • Assist with planning, implementing and maintaining ICT infrastructure.\n, • Ensure systems remain secure, reliable and compliant with relevant standards.\n, • Support Microsoft 365, Active Directory, Windows Server and endpoint management.\n, • Monitor network performance and resolve infrastructure issues.\n, • Assist with hardware procurement, deployment and asset management.\n, • Support disaster recovery, backups and business continuity planning.\n, • Work closely with school leadership teams to identify technology improvements.\n, • Contribute to IT projects, including system upgrades, migrations and new technology rollouts.\n, • Maintain documentation and ensure ICT policies and procedures are followed.\nThe Ideal Candidate\n We are looking for someone who has: \n\n • Previous experience in an IT support or infrastructure role, ideally within education.\n, • Experience supervising or mentoring IT staff.\n, • Strong knowledge of:\n \n, • Microsoft Windows Server\n, • Active Directory & Group Policy\n, • Microsoft 365\n, • Networking (Switches, VLANs, Wi-Fi, TCP/IP)\n, • Endpoint management\n, • Hardware troubleshooting\n \n, • Excellent communication and customer service skills.\n, • The ability to prioritise workloads across multiple sites.\n, • A proactive approach to problem solving and continuous improvement.\n, • A full UK driving licence and access to a vehicle, as travel between schools is required.\nIn Return\n Tradewind Recruitment can offer: \n\n • Competitive salary.\n, • Permanent full-time opportunity.\n, • Ongoing professional development.\n, • Opportunity to work within a collaborative education environment.\n, • Varied and rewarding role with genuine career progression.\n, • Dedicated consultant support throughout the recruitment process.\nHow to Apply\n If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. \n Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.#INDMANC

We are recruiting for a Transport Shift Manager to lead a fast-paced transport operation within a large FMCG distribution environment, ensuring safe, compliant and efficient delivery performance. This role will take ownership of shift operations, team leadership, service delivery, compliance standards and KPI achievement while driving a culture of continuous improvement and operational excellence. \n Client Details \n Our client is a market-leading supply chain and logistics organisation supporting some of the world's most recognised consumer brands across the UK and Ireland. With a strong focus on safety, service, innovation and employee development, they offer a collaborative environment where operational leaders can genuinely make an impact. \n Description \n Key Responsibilities: \n \n\n • Lead and manage daily transport operations, ensuring all operational plans are executed effectively.\n, • Maintain full compliance with Operator's Licence requirements, EU Driving Regulations, Working Time Directive, Employment Law and Health & Safety legislation.\n, • Drive a proactive safety culture with a commitment to achieving zero accidents and incidents.\n, • Monitor and deliver transport KPIs, ensuring service levels and customer expectations are consistently achieved.\n, • Manage shift performance, resource allocation and workforce planning to meet changing business requirements.\n, • Act as the primary point of contact between transport operations and customer service teams.\n, • Ensure all operational documentation, audits and compliance records remain accurate and up to date.\n, • Support recruitment, onboarding and training activities to develop a competent and engaged workforce.\n, • Manage departmental costs and make operational decisions that align with budgetary targets.\n, • Maintain high operational standards while driving continuous improvement initiatives.\n\n Profile \n The Successful Candidate: \n \n\n • Previous experience managing teams within a transport, logistics or FMCG distribution environment.\n, • Strong understanding of transport legislation, compliance requirements and operational best practice.\n, • Excellent leadership skills with the ability to motivate, coach and develop teams.\n, • Strong organisational skills with the ability to prioritise workloads in a fast-moving environment.\n, • Effective communicator with the confidence to engage stakeholders at all levels.\n, • Experience using transport scheduling systems such as Paragon.\n, • Knowledge of JD Edwards software would be beneficial.\n, • CPC qualification preferred but not essential.\n, • Good IT skills including Microsoft Office applications.\n, • A positive, adaptable and solutions-focused approach to change and continuous improvement.\n\n Job Offer \n What's on Offer: \n \n\n • Salary of £40,000 - £50,000.\n, • Opportunity to join a well-established and highly respected logistics organisation.\n, • Leadership position with significant operational responsibility and autonomy.\n, • Career development and progression opportunities within a growing business.\n, • Supportive and collaborative working environment.\n, • Exposure to a large-scale, high-volume FMCG transport operation.\n, • Ongoing training and professional development.\n

Your new companyThis organisation is seeking a temporary administrator to join their team based in Chadderton. The role is an immediate start and could potentially lead to a permanent role.Your new roleYou will be providing administrative support for a project that is dealing with a backlog. This includes updating systems and spreadsheets accurately, answering calls from customers and dealing with their queries via phone and email. You will also be monitoring a busy inbox and handling invoices. What you'll need to succeedYou will be immediately available for work and can get to the office in Chadderton 5 days a week. Your previous experience in administration and customer service will help you succeed in this role. You're a quick learner and can easily pick up new systems and processes. You're a team player and enjoy helping out in various teams.What you'll get in returnYou will receive a great rate of £12.71 an hour plus holiday pay. You will be working for a great company where there's opportunity to develop and progress your skill set as well as potentially go permanent. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title Practice Manager \n Location Shaw \n Employment Type Full time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 44 \n Salary \n Competitive salary plus benefits \n Category Pharmacy, Retail Healthcare \n Closing Date 11 September 2026 \n \n “Find your role” \n Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for Healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. \n On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. \n With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. \n Rota \n Week 1: \n Monday: 09:00 - 20:00Tuesday: 09:00 - 20:00Thursday: 09:00 - 20:00Friday: 09:00 - 20:00Week 2: \n Saturday: 09:00 - 20:00Monday: 09:00 - 20:00Tuesday: 09:00 - 20:00Wednesday: 09:00 - 20:00 \n “Let's find out about you” \n We are seeking a dedicated Pharmacy Practice Manager to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care within our pharmacies. \n At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. \n You'll be: \n\n • A fully qualified pharmacist registered with the GPhC\n, • Accredited to deliver national and local services for the NHS and private healthcare\n, • Able to balance the role of line manager and pharmacist to deliver a safe working\n, • Able to deliver results by inspiring and motivation your team to take action and deliver within the defined KRAs\n, • Experienced in comfortably challenging, confronting and solving difficult situations maintaining solid connections in store and with field teams.\n\n When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. \n Additionally, all applicants are required to undergo a DBS check and enroll in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. \n Apply today by completing an online application… \n “Find your everything at Asda” - bringing brighter living within everyone’s reach. \n We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. \n Everything you'll love \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Your professional indemnity insurance \n • \n GPhC fees paid \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

Job Title Manager DSV and Parcel Carrier Relations \n Location G Connect Doc \n Employment Type Full time \n Contract Type Permanent \n Hours Per Week 37.5 \n Salary \n Competitive salary plus benefits \n Category Purchasing/Procurement \n Closing Date 30 July 2026 \n \n Job Title \n Manager DSV and Parcel Carrier Relations \n Location \n Hybrid / National Travel Required \n Role Purpose \n The Parcel Carrier Manager is responsible for developing, managing, and optimizing relationships with parcel carriers and delivery partners to ensure market-leading service, cost efficiency, and commercial performance. The role leads carrier procurement, contract management, performance governance, and strategic development initiatives to support growth across parcel, returns, locker, and final-mile services. \n Working cross-functionally with Commercial, Operations, Finance, Technology, Customer Experience, and external carrier partners, the role will drive service excellence while identifying opportunities to grow revenue, reduce cost, and enhance customer proposition. \n Key Responsibilities \n Carrier Relationship Management \n\n • Act as the primary commercial contact for parcel carriers and logistics partners.\n, • Build and maintain strong strategic relationships with carrier partners.\n, • Conduct regular business reviews to monitor performance, service quality, and future opportunities.\n, • Manage escalations and coordinate resolution of operational issues.\n\n Commercial & Contract Management \n\n • Lead commercial negotiations with carriers and partners.\n, • Manage carrier contracts, amendments, renewals, and service agreements.\n, • Deliver cost-effective solutions while maintaining service standards.\n, • Support procurement activities and contribute to long-term sourcing strategies.\n\n Performance Management \n\n • Develop and monitor carrier KPIs including: On-time delivery First-time delivery success Claims and loss metrics Customer satisfaction Cost per parcel Returns performance\n, • Produce regular performance reporting and recommendations.\n, • Drive continuous improvement plans with underperforming partners.\n\n Network & Proposition Development \n\n • Identify opportunities to expand parcel volumes and services.\n, • Support development of new solutions including: Parcel lockers Click & Collect Returns services B2B parcel propositions Final-mile partnerships\n, • Evaluate emerging carrier capabilities, technologies, and market trends.\n\n Operational Collaboration \n\n • Work closely with operational teams to ensure carrier solutions are scalable and deliverable.\n, • Support implementation of new services and partner onboarding.\n, • Ensure operational readiness during peak trading periods.\n\n Financial Management \n\n • Manage carrier-related budgets and expenditure.\n, • Monitor commercial performance against targets.\n, • Identify and deliver cost-saving initiatives.\n, • Support business cases and investment proposals.\n\n Governance & Compliance \n\n • Ensure carriers operate in line with contractual, legal, and regulatory requirements.\n, • Maintain appropriate governance processes and performance reviews.\n, • Support sustainability and environmental objectives through carrier selection and network design.\n\n Key Stakeholders \n Internal \n\n • Commercial Leadership Team\n, • Logistics Operations\n, • Finance\n, • Procurement\n, • Technology\n, • Customer Experience\n, • Retail Operations\n\n External \n\n • Parcel Carriers\n, • Locker Operators\n, • Courier Networks\n, • Third-Party Logistics Providers\n, • Commercial Partners\n\n Success Measures \n\n • Service performance against KPI targets\n, • Achievement of carrier cost targets\n, • Delivery of contractual savings\n, • Growth in parcel volume and revenue\n, • Successful onboarding of new partners\n, • Customer satisfaction improvement\n, • Reduction in claims and service failures\n\n Knowledge, Skills & Experience \n Essential \n\n • Significant experience within parcel, logistics, carrier management, or transportation sectors.\n, • Proven track record of commercial negotiation and contract management.\n, • Experience managing third-party service providers.\n, • Strong analytical and financial acumen.\n, • Ability to influence senior stakeholders internally and externally.\n, • Excellent communication and relationship management skills.\n\n Desirable \n\n • Experience within retail, e-commerce, or final-mile logistics.\n, • Understanding of parcel carrier pricing models.\n, • Knowledge of locker, returns, and collection networks.\n, • Experience supporting business growth and new service launches.\n\n Behaviours \n\n • Customer focused\n, • Commercially driven\n, • Collaborative\n, • Data-led decision maker\n, • Results orientated\n, • Continuous improvement mindset\n, • Strong ownership and accountability\n\n Everything you'll love \n To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n Company Car allowance of £5,700 \n • \n 15% colleague discount in store and online \n • \n Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleag

Inside Sales & Lead Generation Manager \n Salary: up to £55,000 per annum plus £20,000 OTE. \n Location: Rochdale \n Are you a high performing Inside Sales or SDR leader with a passion for developing people, creating sales opportunities and delivering measurable commercial results? \n We're looking for an Inside Sales & Lead Generation Manager to lead and develop our internal sales function, ensuring a consistent flow of qualified opportunities for our field sales team. This is an exciting opportunity to shape strategy, build capability and drive revenue growth within a fast-paced B2B environment. \n Working closely with Sales and Marketing, you'll be responsible for maximising lead generation performance, improving conversion rates and creating a high-performing culture that delivers results. \n The Role: \n Leading & Developing the Team \n\n • Lead, coach and inspire a team of Inside Sales and Lead Generation professionals.\n, • Set clear KPIs and performance objectives aligned to business goals.\n, • Conduct regular coaching, development and performance reviews.\n, • Foster a culture of accountability, quality and continuous improvement.\n, • Recruit, onboard and develop new team members.\n\n Driving Lead Generation & Pipeline Growth \n\n • Partner with Marketing to maximise lead generation campaigns and outbound sales initiatives.\n, • Monitor lead quality and campaign effectiveness, using data to improve results.\n, • Focus on conversion rates and quality opportunities, not just activity volumes.\n, • Ensure a consistent pipeline of qualified appointments and sales opportunities.\n, • Work closely with Sales Managers to improve conversion and revenue outcomes.\n\n Sales Performance & Continuous Improvement \n\n • Own pipeline reporting, forecasting and CRM accuracy.\n, • Review and optimise sales processes, workflows and performance frameworks.\n, • Enhance structured sales methodologies and best practice approaches.\n, • Use technology, automation and CRM tools to improve efficiency and scalability.\n, • Maintain high standards of data quality, GDPR compliance and sales discipline.\n\n The Benefits: \n\n • Basic annual salary of up to £55,000 plus £20,000 OTE.\n, • Annual leave increases with length of service, from your second year (Starting at 25 days plus bank holidays).\n, • Private equity-backed employer, we will provide continuous support and development throughout your career.\n, • Benefit from private healthcare and dental schemes and an employee assistance programme.\n, • Pension contributions increase with length of service.\n, • Newly refurbished open plan office, encouraging an inter-department supportive environment.\n\n \n Your Experience: \n\n • Minimum 3 years' experience leading an Inside Sales, SDR or Lead Generation team.\n, • Proven track record of delivering pipeline growth and improving sales performance.\n, • Experience managing KPIs, sales forecasting and performance reporting.\n, • Strong coaching, leadership and people management skills.\n, • Commercially focused with excellent analytical and problem-solving abilities.\n, • Experience operating within a B2B sales environment, ideally involving a rental or recurring revenue model.\n\n About Us: \n Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do. \n In 2026, Private Equity Firm Arcus made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a la

Audit Senior – Accountancy Practice \n Hybrid Working \n Our client, a very well respected Accountancy Firm, are seeking a driven and ambitious, qualified Audit Senior to join their established and friendly team, in a senior leadership position, during an exciting period of growth \n As Audit Senior, you will provide audit support and assistance to a portfolio of clients across a variety of sectors, and have regular contact with clients, often visiting client sites to conduct audit activities. \n With complete responsibility for planning and completing audits, you will be technically strong with close attention to detail and have a can-do attitude to problem-solving \n You should hold excellent communication skills and the ability to build relationships with clients quickly, always aiming to deliver customer service excellence. You should be a team player, able to support and mentor junior members of your team, able to develop strong relationships with your colleagues, and also a self-starter who is motivated and able to see projects through to completion promptly. \n Key responsibilities will include: \n\n • Conduct or support pre-audit and post-audit meetings with clients and maintain regular client contact to help build client relationships.\n, • Design and lead audits from planning through to completion\n, • Work with a team of qualified and part-qualified accountants/auditors to ensure audits are conducted to standards and on time.\n, • Monitor and control job budgets ensuring that audits are completed on time and within budget\n, • Contribute to the firm’s growth by retaining existing clients and building relationships with prospective clients.\n, • Responsibility for the audit assignment and onsite team management.\n\n The ideal candidate will have experience of working with a diverse range of clients in different sectors and industries, managing statutory, client account audits and similar \n Salary competitive \n Benefits include hybrid working

A leading FMCG manufacturer is seeking a proactive and commercially minded Materials Planner to join its high-performing supply chain team. This is an excellent opportunity for an ambitious planning professional or a junior procurement specialist looking to transition into a broader supply chain role. \n \n \n Working closely with production, procurement, suppliers and logistics teams, you will be responsible for ensuring the timely availability of raw materials and packaging to support production plans, while maintaining optimal stock levels and minimising waste. \n \n Key Responsibilities\n\n • Manage material requirements to support production schedules and customer demand.\n, • Monitor stock levels and place orders to ensure continuity of supply.\n, • Liaise with suppliers regarding deliveries, lead times and supply issues.\n, • Maintain accurate planning parameters and material master data within the ERP system.\n, • Identify and mitigate potential stock shortages and excess inventory risks.\n, • Work collaboratively with Procurement, Production, Warehousing and Customer Service teams.\n, • Support continuous improvement initiatives across the supply chain function.\n, • Analyse inventory performance and generate recommendations to improve availability and reduce costs.\nAbout You\n We are open to candidates from a variety of supply chain backgrounds, including: \n\n • Materials Planning\n, • Supply Planning\n, • Production Planning\n, • Inventory Management\n, • Demand Planning Support\n, • Junior Procurement / Purchasing / Buying\n\n Candidates with a direct procurement background are actively encouraged to apply. If you have experience managing supplier relationships, raising purchase orders, monitoring stock levels and coordinating supply activity, this role could provide an excellent opportunity to move into a planning-focused career within a fast-paced FMCG environment. Requirements\n\n • Experience within FMCG, manufacturing, retail, consumer goods or a similar supply chain environment.\n, • Strong analytical and problem-solving skills.\n, • Excellent communication and stakeholder management abilities.\n, • ERP system experience (SAP, Oracle, Dynamics, M3, JDE or similar preferred).\n, • Strong Excel skills.\n, • Ability to manage multiple priorities in a fast-moving environment.\nWhat's on Offer?\n\n, • Opportunity to join a growing and well-established FMCG business.\n, • Clear career development opportunities within Supply Chain and Planning.\n, • Exposure to end-to-end supply chain operations.\n, • Competitive salary and benefits package.\n, • Supportive and collaborative working culture.\n\n To apply for the role please send your CV to \n \n \n \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

An exciting new Operations Manager opportunity at DX!All about youYou will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.About usWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.What will it feel like to be part of our team?At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.Role summary:This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.Key responsibilitiesEvident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.Experience of running a multi shift logistics operationProven record of delivering great service to Customers and managing on-going Customer relationships.Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers.Experience of managing direct cost budget.Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base.Essential criteria for this rolePrevious experience in the logistics or distribution industryAdditional information on this roleIf you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.Benefits:Competitive Rates of PayHolidays: 25 days increasing with length of service + bank holidaysLong Service Recognition schemeEnhanced Maternity & PaternityEnhanced Company Pension SchemeLife AssuranceEmployee Assistance programme including 24/7 Virtual GPDX Discounts PortalExcellent opportunities for career progression and more!!We look forward to hearing from you!TPBN1_UKTJ

Workshop Supervisor Location: North WestSalary: £45,000 £55,000 + Performance Bonus + VehicleThe Company Our client is a well-established and growing engineering services business providing maintenance, repair, refurbishment, and technical support solutions to a diverse range of industrial and commercial customers across the UK.Due to continued growth and investment, an exciting opportunity has arisen for an experienced Workshop Supervisor to join the business and play a key role in driving operational performance and service excellence.The Role Reporting directly to the Managing Director, the Workshop Supervisor will be responsible for leading workshop operations, managing engineering personnel, and ensuring the safe, efficient, and profitable delivery of all workshop activities.This is a hands-on leadership role that combines people management, operational oversight, and technical expertise. The successful candidate will be instrumental in maintaining high standards of quality, productivity, customer service, and continuous improvement.Key Responsibilities Lead, motivate, and develop a team of workshop engineers and technicians.Manage the day-to-day operations of the workshop, ensuring work is completed safely, efficiently, and to the highest standards.Oversee the inspection, repair, refurbishment, and testing of rotating and mechanical equipment.Drive operational performance, productivity, and continuous improvement initiatives.Ensure compliance with all health, safety, environmental, and quality requirements.Monitor workshop KPIs, resource utilisation, and project delivery performance.Provide technical support and guidance to engineering personnel.Act as a key technical point of contact for customers, suppliers, and internal stakeholders.Support workforce planning, scheduling, and resource allocation.Identify opportunities to improve processes, service delivery, and customer satisfaction.Work closely with the Managing Director to support business objectives, operational growth, and strategic initiatives.About You The ideal candidate will have:Proven experience in a Workshop Supervisor, Mechanical Supervisor, Engineering Supervisor, or Team Leader position.Strong technical knowledge of rotating equipment, including pumps, motors, gearboxes, engines, drive systems, and associated mechanical components.Hands-on experience with fault diagnosis, inspection, repair, and overhaul of mechanical equipment.Excellent leadership and people management skills.Strong organisational and problem-solving abilities.A proactive and commercially aware approach to operational management.Sound understanding of health and safety practices within an engineering or industrial environment.A recognised engineering qualification (Apprenticeship, NVQ, HNC/HND, or equivalent) is desirable.Package Salary: £45,000 £55,000 DOEPerformance-related bonus33 days annual leave including bank holidaysCompany vehicle or travel allowance where applicableOngoing training and professional developmentClear opportunities for progression within a growing engineering businessThe Opportunity This position offers an excellent opportunity for an ambitious engineering professional to take ownership of workshop operations and contribute directly to the continued success and growth of a respected engineering services organisation.Applicants must have the right to work in the UK.TPBN1_UKTJ

Business Development Manager phs Teacrate - Sales Nationwide travel required The primary role of the business development manager is to prospect and identify new clients by networking, cold calling, advertising or other means of generating interest from potential clients from across all markets. The role requires you to attend self-generated and pre-arranged meetings with a view to selling the organisation’s services in a way that maximises delivery efficiencies and leads to long term customer relationships. Responsible for meeting a pre-determined revenue target and maintaining the company’s CRM database in line with company policy. Key Responsibilities: • Develop and own a strategic plan for our services within specific targeted areas aligned to the business growth strategy., • Prospecting, cold calling, qualifying/identifying new business opportunities., • Attend surveys and meetings, to provide quotations and contract proposals., • Approach organisations and gain interest in phs Teacrate services., • Present and sell all services to potential clients., • Following up and keep detailed records of new leads resulting from field activity via CRM., • To work with Marketing to ensure maximum penetration for sector campaigns., • To provide all relevant feedback for sector campaigns and tradeshows, therefore allowing for a full analysis to determine the success and weak areas of the activity., • To take lead ownership for all tender submissions within the markets. Ensuring all aspects of the submission are detailed in accordance with the business needs for the submission, maximizing profitability for the delivery solution., • Associated administration duties., • Work towards set KPIs and sales strategy objectives. Skills and Knowledge Required:, • To be able to inspire, motivate, influence, and work closely with your colleagues., • Strong, persuasive character, able to negotiate strongly without jeopardising a positive outcome., • Excellent presentation skills and ability to command the attention of senior audiences., • Natural self-starter, confident with developing new opportunities from scratch., • To have a strong commercial mind and can make logical and well thought out decisions., • To be able to work well under pressure without compromise., • The ability to prioritise workload without procrastination., • Entrepreneurial flair coupled with professional, team-oriented execution., • To be able to communicate effectively and confidently with clients and colleagues at all levels., • Full clean driving license., • Appropriate level of IT skills for the Microsoft Office suite., • Direct RTP Industry experience desirable In return for your commitment and expertise at phs Group:, • Attractive basic salary plus bonus structure, • Company car / car allowance, • National travel required, • Hybrid working, • Buy / Sell holiday scheme, • Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks, • Access to Digital GP for you and your household, • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… About phs Teacrate We don’t just move crates; we orchestrate seamless logistics. As the foremost service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. Our seasoned sales, account management, and customer support teams bring decades of experience to the table. With a 99%+ satisfaction score, we prioritize your needs and deliver tailored solutions. Our fleet of 29 vehicles ensures next working day delivery, while our strategically placed depots cover the entire UK. Join us in shaping the future of logistics. Discover efficiency, reliability, and excellence at phs Teacrate. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment and onboarding process.

SSS Public safety is a subsidiary of NEC Software Solutions and is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), National Highways (NH), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG). While you read this ad, NEC Software Solutions software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com We are seeking a Project Engineering Manager to join our team in London, the work involves acting as a design authority for radio projects for Blue Light customers whilst project managing all aspects of delivering on-time, within budget & to a high quality for the customer Key Duties & Responsibilities • Define technical architecture / solutions in support of MPS Managed Radio Service requirements;, • Produce detailed Design and Costing schedules and formal quotation proposals over the implementation of large and complex radio related projects;, • Plan, project manage and implement delivery of solutions to large and complex MPS radio related projects. This includes the provision of regular customer project management update reports (RAG status);, • Prioritise and deliver packages of work within agreed budget constraints, timescales and acceptable quality standards;, • Technically direct multi-disciplinary teams of up to 15 people;, • Mentor and develop the team members, fostering a culture of continuous improvement and innovation;, • Independently lead customer radio related requirement discussions from both technical and operational perspectives;, • Develop new procedures and documentation over implementation of new MPS radio systems, solutions and services;, • Assess technical impacts of MPS change requests;, • Attend routine internal and customer facing meetings;, • Identify and resolve project issues and conflicts, implementing effective solutions Due to strict security clearance requirements needed for this position, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more Whilst employees can work remotely in this role, applicants must live within 1 hour of London in order to be able to get to the office to meet our customer SLA's. • Ability to obtain or preferably to currently hold SC level UK National Security Vetting, • Highly motivated and proactive, • Excellent communication, client facing and influencing skills, • Project Management methodologies, • Knowledge of Airwave and understanding of TEA2 code of practice, • Knowledge of Tetra Radio Technology (Infrastructure (TMO/DM0) Mobiles, Handhelds & Desktops), • Knowledge of Digital & Analogue Radio Systems used by Blue Light Services We are proud of the benefits we offer employees of NEC Software Solutions • 25 days paid holiday with the option to buy/ sell;, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost);, • A Group Pension Plan with fantastic employer contributions up to a maximum of 5%;, • A fantastic selection of flexible benefits to suit your individual needs;, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life; To be considered for this role the candidate: • Need to be located for easy commute to London, • Met Police Security Clearance is required for this role, if a candidate does not already hold such clearance this must be achieved before they can commence in this role

Business Development Representative – Manchester (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across Manchester. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision. Key responsibilities Effectively handles inquiries and requests from corporate and professional traders Continuously upgrade skill sets Lead by example to demonstrate full ownership of outstanding customer service Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives Cross-team interactions You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice. Experience and a deep interest in working with Finance, Mathematics or Statistics Good understanding of trading and derivatives markets Strong analytical ability Experience in customer relations, ability to handle requests and inquiries is essential Excellent communication skills in English Passionate about cryptocurrency and blockchain world Detail-oriented Security and privacy focus Familiar with Office Suites (especially Excel)

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in our EMEA locations In this role, you’ll get to: • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience., • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities., • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer., • Establish cooperative working relationships with customers., • Lead forecasting discussions and pipeline reviews with internal colleagues., • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks. We are looking for people who: • Are fluent in either Dutch OR a Nordic language and English., • Healthy negotiation or sales experience, • Are passionate about creating a great customer experience, • Solve problems with curiosity and creativity, • Seek to understand multiple perspectives in a situation, • Prior account management and/or customer retention experience, • Show clear communication skills with the ability to effectively lead a phone conversation, • Possess prioritization and organizational skills with attention to detail, • Embrace a dynamic and motivating environment, • Invest in relationships with customers and colleagues, • Contribute to a positive team environment of equality and inclusion We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's _ for details on data processing and your rights.

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You'll Be Doing: As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-5.6, Claude Fable, Gemini Pro 3.1). Example problems you could work on: These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment. Bonus Points for: • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Distributed | 💰 £115,000 - £125,000 + | ⭐Our Tax team We're looking for a hands-on, enthusiastic and practical International Tax and Transfer Pricing Lead to support the Tax team at Monzo, and our wider Finance team. You’ll be joining our Tax Team and reporting into our Head of Tax. You’ll be supported by our International Tax Manager, as well as local advisors where required. 🔑You’ll play a key role by... • Leading the Tax Squad on all international expansions, with support from the other Squad members on employment taxes, VAT, and operational taxes as required., • Owning all direct tax compliance and reporting in the EU and the US, and assisting the business with local direct tax advice on an adhoc basis. This could be on anything, from new products, to new hiring strategies, to new funding proposals., • Owning the design and implementation of our Global Transfer Pricing Policy, including ensuring ongoing compliance requirements are met., • Being the key tax point of contact for local finance teams, ensuring they feel supported from a tax perspective, and have all of the information they need in a timely manner., • Supporting our Corporation Tax Senior Manager from a local entity perspective in relation to Group-led tasks such as Pillar 2, country by country reporting, and ETR forecasting. 🤩We’d love to hear from you if you... • You’re a qualified accountant and/or qualified tax advisor, • You’re an experienced people manager, • You have significant experience working inhouse in international tax and/or transfer pricing (in FinTech or other Financial Services is a bonus!), • You’re comfortable working relatively autonomously, • You’re energetic and are hands-on with your work, tackling whatever needs doing to make things happen, • You enjoy the challenges that come with international expansion, • What we’re doing at Monzo excites you! 🙌What’s in it for you 💰 £115,000 - £125,000 ➕ share options. 📍This role can be based in our London or Cardiff office. We're also open to distributed working within the UK (with the expectation of occasional work from our London office, for key meetings). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Phone call with recruiter (30mins), • Initial video call with hiring manager (30 mins), • Technical case study video interview with Tax team (60 mins), • Behavioural interview with finance team (45 mins) Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-NZ1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review “_,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. What You Will Do TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. Your work will directly impact how developers adopt TetraScience’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape TetraScience's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases. Responsibilities • Scientific & Domain Expertise, • Deep understanding of pharmaceutical/life sciences R&D workflows, data, and scientific principles, • Ability to engage credibly with data scientists, lab scientists, and R&D IT stakeholders, • Technical Skills, • Able to code and build practical solutions using scientific data platforms, pipelines, and apps, • Translate complex technical problems into working implementations within a pharma context, • Training & Enablement, • Design and deliver in-person training sessions, workshops, and demonstrations for both technical and non-technical audiences, • Create supporting materials: tutorials, documentation, sample code, and best practice guides, • Communication & Collaboration, • Translate technical and scientific concepts into clear, accessible language for non-technical stakeholders, • Collaborate with Product, Engineering, and UX teams to surface customer feedback as actionable requirements Must Have: • 2+ years professional experience in a Life Sciences company and/or a scientific background, • 3+ years professional experience as data scientist, scientific data engineer, or solutions architect, • 2+ years professional experience in technical enablement and/or developer relations, • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization, • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences, • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies, • Deep understanding of drug discovery, development, and manufacturing processes, • Ability to travel regularly to customer locations and whiteboard the product strategy with them, • Experience with data governance, privacy, and compliance considerations, • Exceptional stakeholder management skills with ability to influence C-level executives, • Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment, • Experience working with high-bandwidth and high-energy professionals, • Insatiable curiosity to learn, develop, and grow year-over-year, • Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams Nice To Have: • Experience at high-growth SaaS companies with complex data needs, • Previous experience as a practicing bench scientist is highly valued, • Previous experience within a biopharma company in an IT related function is a big plus, • Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience, • Familiarity with enterprise sales processs within the pharmaceutical sector, • Experience with AWS application stack, • Competitive Salary and equity in a fast-growing company., • Supportive, team-oriented culture of continuous improvement., • Generous paid time off (PTO)., • Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position

Remote Mortgage Advisor - Self-Employed OTE £75,000+ | Fully Remote | Flexible Hours Lloyd Recruitment Services are working with a well-established financial services firm now seeking a Self-Employed Mortgage Advisor to join their growing team. This is an ideal opportunity for an experienced, qualified advisor who thrives working independently while enjoying the flexibility of a home-based setup. What's on Offer: • Self-employed position with uncapped earning potential, • OTE £75,000+, • Fully remote working - must be UK based due to ad hoc travel to the office, • Leads provided and admin support available, • Access to a wide panel of lenders and protection providers, • Flexible working hours - you're in control The Role: You'll provide tailored mortgage and protection advice to a range of clients, guiding them from initial enquiry through to application. With strong communication skills and a client-first mindset, you'll ensure each individual receives clear, honest, and expert advice to support their financial goals. Key Responsibilities: • Advising clients on suitable mortgage and protection products, • Managing end-to-end applications with lenders and insurers, • Maintaining up-to-date knowledge of market trends and compliance regulations, • Working toward agreed income targets through proactive lead follow-up, • Delivering outstanding customer service to encourage repeat business and referrals What We're Looking For: • CeMAP (or equivalent) qualification (essential), • Previous experience as a Mortgage Advisor, • Proven ability to manage your own caseload, • Strong knowledge of current mortgage and protection products, • Motivated, proactive and able to work independently, • Excellent communication and relationship-building skills Pre-Employment: A full credit check will be required prior to onboarding. Refer a Friend! Know someone who would be a great fit for this role? Refer them and receive a retail voucher worth up to £500 if they are successfully placed! Full details can be found on our website. How to Apply: If you meet the requirements and are interested in this opportunity, please submit your CV and a cover letter outlining your experience and suitability for the role. Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not received a response within 5 days, please assume your application has not been successful on this occasion. By applying for this vacancy, you accept our Privacy and GDPR Policy (available on our website) and consent to being contacted regarding your application.

SAP Solutions Specialist VersaFile are a fast-growing software company that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly. As demand grows, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence. We are looking for an SAP Solutions Specialist who has deep SAP technical knowledge. This role requires a seasoned consultant who is an SAP developer at their core. As an SAP Solutions Specialist, you will partner with customer to solve their business challenges using our software, “docuflow”. Ultimately you will solve customer business challenges and generate elated end-users by focusing on technologies including SAP S/4HANA, BTP and docuflow. Technologies: • SAP ABAP, • SAP ABAP RAP (Restful Application Programming), • SAP CAP (Cloud Application Programming), • SAP Fiori, • SAP ArchiveLink / CMIS, • SAP AI Integration APIs, • SAP Content Server, • SAP DMS/DIRS, • KPro, • ADK Data Archiving, • SAP ECC, S/4HANA, • Document Management Technologies (i.e. Box, Microsoft SharePoint, etc) Nice to Have Technologies: • SAP Business Technology Platform (BTP), • SAP SuccessFactors, • SAP Sales Cloud (C/4HANA, C4C CRM), • SAP Service Cloud (Same as above), • SAP Ariba, • SAP Concur, • Experience working with SAP Integrations such as OpenText Contributions to VersaFile docuflow customer implementation success: • Contribute to project planning and management, • Lead and or participate in customer requirements & design workshops, • Solution architecture and design, • Solution provisioning, • Solution configuration and testing, • Solution demonstrations to customer, • Assist with promotion of solution through to production, • Post-go-live implementation support, • Technical Documentation, • Support implementation teammates as needed Additional Responsibilities: • Contributions to docuflow pre-sales Support:, • Prospect discovery sessions to understand client needs, • Configure and deliver software demonstrations to prospects & clients, • Implementation, estimating and costing, • Technical Q&A, solution architecture and proposal writing, • Support sales teammates as needed, • Help sustain and maintain docuflow SAP demo environments Skills: • Demonstrated ability to effectively influence and align client thinking and agenda, • Strong written communication, verbal communication, and presentation skills, • Ability to effectively navigate client's organization to facilitate the completion of project deliverables, • Ability to solve complex and ambiguous technical problems using experience, creativity, and sound judgment, • Ability to work effectively in a team environment and independently, • Ability to understand the functional design and technical project requirements, • Ability to present the solutions to multiple levels (CTO/CIO level, developer level, etc.) and areas (functional and technical) within a client organization, • Proven track record of delivering projects on time and within budget Key Attributes and Qualifications: • BSc/BA or equivalent work experience, • 5+ years’ experience in a client-facing or consulting role, • Demonstrated good judgment in making decisions, • Fluent in English Location: • This is a remote work from home role for someone located and working in the UK and who can support the Central European Timezone., • Travel may be required Type: Full-time permanent Salary: £60,000 - 80,000, dependent on experience Perks: • Competitive salary, • Annual bonus program, • Cell Phone and Home Internet Program To Apply: • Please submit your Cover Letter and Resume VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. By the way, we genuinely care about people and it is embedded into who we are. For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference! We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Consultant, you will manage workstreams on consulting projects for Veeva customers – planning, organizing, and tracking all aspects of delivery in that workstream. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers (through face-to-face discussions, workshops, email, etc.) to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • Lead a workstream(s) in a project engagement: planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet specific project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a primary client contact for operational project questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of Associate Consultants in your workstream, • Support and mentor Associates in developing skills and professional capabilities, • Build trusted relationships with client stakeholders, • Bring to your clients a good level of Industry/ market/ functional insight, • Input into business development opportunities and proposals, • Help develop and disseminate thought leadership Requirements • Bachelor's degree and excellent academic record, • 2+ years of consulting experience, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with deeper expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics and brand strategy, • Good understanding of commercial/marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Skilled in facilitating collaboration amongst team members, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and ability to influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in multiple European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients. Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services: • Our Team – Powered by people to keep data centres moving safely and securely. We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies. • Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure. From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. The position of Driver will report directly to the Transport Manager and is created to deliver the following high-level objectives: • To collect and deliver products in line with agreed schedules., • To reporting to Operations Manager throughout the day., • To complete all Digital and Manual documentation in line with company and client procedures., • To ensure all documentation is kept up to date and shared as appropriately (i.e., amend on the spot if job order changed)., • To ensure levels of customer service are maintained at all times., • To act in a professional manner with clients and colleagues at all times.., • To adhere to all regulations regarding the performance of duties including but limited to staff uniform, performance standards., • To follow route and time schedules as defined, and to notify any changes immediately., • To load, unload, prepare, inspect and operate the delivery vehicle and to notify any issues immediately., • To deal with and manage multiple customer's and supplier's needs on both domestic and international runs., • To ensure all documentation for warehouse/haulage/distribution/shipping is accurate., • To perform and implement general administration on a daily basis., • To comply with all tachograph requirements as set out and amended from time to time., • Any other duties that may be assigned from time -to-time in line with your skills and competencies. The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following: • Competitive market salary., • Performance-based bonus., • Opportunities for continuing professional development will also be provided., • Company pension plan(varies by region, subject to local employment laws)., • Sports & social club.

SAP Developer all levels (MoD, Defence) Hybrid working, occasional travel to sites £75,000 to £80,000 + Excellent Benefits Training + Progression + Company Benefits Are you a SAP Developer looking to work for one of the largest Engineering and Defence companies in the world? Do you want to work in a globally recognised company where there are tons of opportunities to develop your technical skillset, as well as a clear line of internal progression? On offer is the opportunity for a SAP Developer to join a leading and globally recognised Engineering, Aerospace and Defence company, that are working some of the most high-tech security and Engineering projects for organisations such the MOD. In this role, you will be working closely with our customers to deliver, maintain, troubleshoot and enhance SAP functionality, the Senior SAP Developer adds value to the SAP organisation through their development knowledge across a range of SAP technologies to code and develop solutions and services alongside their knowledge of SAP modules, systems and third-party solutions. This role would suit a SAP Developer with hands on SAP development experience, looking for a new role working for a globally leading Engineering and Defence company where you will be heavily invested in and provided with a clear line of progression. The Role: • Responsible for assisting with specific system design and development activities relating to general SAP development., • Developing personal and technical skills to ensure constant improvement and deployment of high-quality SAP applications., • Knowledge of SAP technology roadmaps to support SAP Technical and Development Leads in associated technical future planning exercises., • A subject matter expert in SAP development technologies providing guidance across the stakeholder community, working within the Applications team to ensure all applications are fit for purpose and deliver business value., • Ensure approved tasks are delivered as guided by the SAP Development Lead and Sap UI5 Lead Developer., • Ensure delivery of good customer service via consistent, well documented and agreed developed solutions. The Person: • Hands-on SAP Development experience., • Ability to gain SC Security Clearance, • Must be a British National, no dual nationals. Keywords: SAP, SAP Solutions Lead, SAP Consultant, SAP Specialist, SAP MM, SAP SM, SAP FM, SAP PM, ERP, Analyst, Security Analyst, SAP Developer If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

itD is seeking a Sr. Software Engineer/SRE (Site Reliability Engineer). We are looking for a highly motivated Lead Site Reliability Engineer on the Observability team. You will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. The opportunity is remote in the UK. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Job Title: Senior Site Reliability Engineering for Observability Work Location: UK (Remote) Duration: 12 months Working hours: 11am to 7pm (mostly) Interviews: 2 Webex Video Rounds The Meraki cloud supports millions of customer devices from 8 data centers around the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving billions of HTTP requests per day globally. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. As a Lead Site Reliability Engineer on the Observability team you will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. Examples of projects our team works on: ● Design, deploy and scale our Prometheus architecture to handle 100+ million active series and beyond. ● Deploy and operate large, high-performance ElasticSearch clusters holding 2000+TB of data. ● Deploy and grow high-throughput data pipelines built on Kafka, handling hundreds of thousands of events per second. ● Design and build an alerting system that allows engineering teams to construct alerts from multiple data sources and alerting workflows. ● Write libraries and APIs that give engineers self-service access to our monitoring, logging, and other observability systems. ● Use Terraform to deploy public and private cloud infrastructure. You are an ideal candidate if you: ● Have 5+ years experience designing, deploying and operating mid to large size distributed systems on VMs or bare metal machines running Linux (we run Debian and Ubuntu). ● Have 2+ years experience developing with languages like Ruby, Python, Go, Scala, or Bash. ● Are excited by the challenge of solving difficult problems in large distributed systems that deal with huge amounts of data. ● Want to work on a highly autonomous team that cares deeply about quality and customer experience. ● Are curious, learn fast and feel comfortable diving into unfamiliar code and systems to solve problems. ● Understand the value of observability and can work with other teams to help them better monitor their services. ● Are willing to be part of a production on-call rotation. ● Have direct experience with the following technologies (or similar): Elasticsearch Logstash Kibana (ELK) stack, Kafka, Prometheus/Thanos/Cortex, Graphite, Ansible, Terraform, Consul. ● Have strong experience in building out solitons based on Software engineering best practices. Preferred Skills: Enterprise and Tech Industry experience: Cisco, Meraki, Google, ServiceNow, Meta, etc. Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Business Development Manager Salary: Up to £35,000 per annum Working Hours: 35 hours per week (Monday - Friday, 9:00am - 5:00pm) Annual Leave: 25 days (inclusive of leave to cover the Christmas period - details to be confirmed) Location: UK-wide coverage (remote/hybrid options available) TSR Legal are working with a forward-thinking legal services provider, who are now seeking a dynamic Business Development Manager to lead on UK-wide sales strategy and growth initiatives. The successful candidate will report directly to the board and play a pivotal role in the organisation’s strategic expansion. This is a permanent role with competitive base salary, uncapped commission potential, and opportunities for national impact. Key Responsibilities The appointed Business Development Manager will provide services in alignment with the organisation’s strategic growth objectives, including but not limited to: • Gaining an in-depth understanding of the organisation’s legal products and service offerings., • Designing and delivering a UK-wide sales strategy aimed at increasing both sales volume and average client spend., • Developing and executing a national recruitment plan to build and lead a high-performing sales team., • Identifying and pursuing new business opportunities in the legal sector., • Conducting ongoing market and business analysis to inform sales strategy., • Managing and strengthening key client and customer relationships., • Coordinating, qualifying, and attending new business meetings (both in person and remotely)., • Preparing proposals and business cases, demonstrating clear return on investment (ROI)., • Exploring additional revenue streams and diversification opportunities., • Maintaining accurate records and expanding the CRM database., • Providing regular performance and opportunity reports to the board (monthly)., • Meeting and exceeding individual and team-based sales targets., • Collaborating across departments to ensure messaging, service delivery, and strategy alignment., • Enhancing the organisation’s sales and marketing communications internally. If you’re a results-driven sales professional with experience in legal services or professional consultancy and are excited by the opportunity to shape and scale a national sales function, we’d love to hear from you. Contact Rachel Phillips, Associate Director at TSR Legal or apply below:

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Business Development Manager - Strategic, Technical, and Customer-Focused Remote (with travel to Telford once per month) £40,000-£45,000 + 25% Bonus (Uncapped) Are you a commercially sharp and technically astute sales professional ready to step into a high-impact, strategic role? We’re looking for a Business Development Manager to lead growth in a key sales region (North or South), working with some of the most advanced businesses in the UK across sectors such as automotive, aerospace, composites, renewable energy, metallurgy, and chemicals. This is a remote-first position with just one monthly visit to Telford — giving you flexibility, while staying connected with a collaborative, high-performing team. The Opportunity You’ll take ownership of your regional market, building relationships with strategic customers and identifying high-value opportunities. You'll work alongside applications specialists and customer solution teams to deliver tailored service and solution-based offerings. Expect to become a market expert — not just in customer needs, but in industry processes, technical applications, and cutting-edge vacuum solutions. You’ll use this insight to drive growth, shape strategy, and secure long-term value. What You’ll Be Doing • Drive sales growth in target sectors within your region, • Build deep relationships with new and existing customers, • Engage in complex solution-based selling, leveraging technical knowledge, • Collaborate with internal technical, marketing, and global teams, • Manage opportunity pipelines, pricing strategies, and key data metrics, • Represent your segment at industry events and with trade associations What We’re Looking For Essential: • Demonstrated success in complex B2B sales, • Experience in business development or technical sales across at least one key sector (e.g. aerospace, automotive, composites, renewables, metallurgy, chemicals), • Technically confident — able to understand customer processes and identify appropriate solutions, • Strong communicator, both in person and digitally, • Comfortable using CRM and Microsoft tools (Excel, Teams, Word, PowerPoint), • Valid UK driver’s licence Desirable: • Experience with systems design or project management, • Familiarity with service contracts and value-based selling, • Knowledge of SAP C4/HANA, Korn Ferry, or similar platforms, • Marketing experience or input into campaign strategy, • Prior experience with vacuum technologies or similar technical solutions KPIs You’ll Own • Growth vs budget, • Opportunity pipeline metrics and conversion rates, • Data quality and CRM insights, • Strategic pricing and customer feedback Why This Role? This is a pivotal role in a growing business aiming to hit £100m turnover and become the UK’s leading provider in its field. You’ll join at a time of strategic investment and long-term vision — with the autonomy to shape your region, your pipeline, and your success. Ready to be part of something bigger? Apply now and help shape the future of UK industry. To apply or for more information please contact Lydia Johnson

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Hey there, I’m _, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence. Your Role The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability. Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here. Your Impact in the First 180 Days: We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months: • 30 Days:, • Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders), • Familiarize yourself with current procurement and vendor coordination processes, • Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.), • Shadow live procurement cases and observe internal review and approval steps, • 60 Days:, • Begin managing smaller procurement requests independently with little oversight, • Establish working rhythms with Accounting, Legal, and stakeholders, • Identify opportunities to improve the flow of communication and clarity in handoffs, • 120 Days:, • Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira., • Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround., • Assist with maintaining procurement documentation and updating stakeholders on evolving best practices, • 180 Days:, • Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed., • Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively., • Collaborate with the Operations team to support future improvements or scale processes as needed. As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements. You’ll thrive here if you: • Are highly organized, resourceful, and thrive in a fast-paced environment, • Think critically and exercise sound judgment when handling complex tasks, • Are passionate about process improvement, • Can comfortably engage with vendors and high-level stakeholders, • Have experience working with global time zones and cross-functional teams, • Bring expert-level understanding of end-to-end procurement, and understand the basics of contract review, • Have proven, hands-on Jira experience, including managing issues, boards, and workflow status transitions, • Have hands-on experience using AI tools in daily work You might struggle here if you: • Prefer working with a perfectly defined process or rigid hierarchy, • Find task management or documentation tedious, • Are uncomfortable juggling multiple stakeholders and shifting priorities, • Require frequent, detailed instructions before you can get started, • Are only comfortable working in a dedicated procurement platform, • Are reluctant to adopt or experiment with AI tools in your workflow How We Work Team Setup & Location: We are a distributed, international team working across the US and Europe. Our current team consists of: • VP of Operations (UK), • Operations Manager (USA), • 2x Operations Project Managers (Bulgaria), • Developer Relations Manager (Bulgaria) We believe diverse backgrounds make stronger operations. Work Style & Communication: We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy. • We rely on Jira and Slack to collaborate asynchronously across time zones., • The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins., • The Procurement team meets weekly, to discuss open procurement tasks and workflow improvements. Collaboration & Impact: While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. • We partner cross-functionally to co-create scalable processes and inclusive policies., • Team members are encouraged to take ownership, lead initiatives, and shape how we work. Tools We Use: We rely on a practical tool stack to run Operations smoothly: • Jira: Project tracking, intake via Kanban boards, Ops Helpdesk, • AI Tools (e.g., Claude): Data reconciliation, document review, process documentation, and more, • Operations Helpdesk: Customer portal for internal service, • SharePoint: Vendor & contract management, • Confluence: Documentation, • Excel: Budget tracking (budget vs actuals), • Slack: #ops-team and async Our Culture WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength. Compensation & Benefits We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process. • Competitive salary, • Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)., • Health Insurance: public or private coverage, depending on your location., • Paid Time Off: 20+ days depending on your location., • Learning Support: Udemy subscription & peer learning., • Public Transport & Meal Vouchers: Location-dependent benefits., • Team Culture: Regular team and on-site company events. Your Hiring Experience Hi, I’m _ your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Interview Process: • Intro Chat (30 min): An informal chat with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals., • Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have., • Team Interview (75 min): Join your Hiring Manager and 2–3 cross-functional team members or stakeholders you’ll collaborate with in the role. Part of this session is a hands-on exercise: you'll share your screen and work through a realistic procurement scenario. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team. Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow. Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive. We are looking forward to your application! Best, Justine & Zornitsa

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. The Account Executive – UK Public Sector is a key role responsible for driving sales growth and expanding _'s footprint across UK public sector organisations. The focus is on acquiring new accounts within local government (non-defence), local NHS and healthcare bodies, local authorities, blue light services, and higher education institutions — building strong relationships, ensuring customer satisfaction, and driving long-term retention. The successful candidate will have a proven track record in selling cybersecurity technologies to UK public sector buyers, navigating government procurement frameworks, and exceeding sales quotas consistently. They will also be adept at establishing and nurturing Channel Partner relationships, with pre-existing connections with key public sector resellers and system integrators in the region being a crucial requirement. Public Sector Sales Experience: Minimum of 5 years of successful sales experience in the cybersecurity or technology industry, with at least 2 years selling directly into UK public sector accounts (e.g. central government departments, NHS trusts, local councils, emergency services, or higher education). Introduction of New Solutions: Demonstrated success in introducing and selling new, disruptive cyber software solutions to risk-averse public sector buyers. Quota Achievement: Proven ability to exceed sales quotas consistently quarter over quarter. Government Procurement Expertise: Strong working knowledge of UK public sector procurement frameworks including G-Cloud (Crown Commercial Service Digital Marketplace), Crown Commercial Service (CCS) agreements, and other relevant framework vehicles. Compliance & Standards Awareness: Familiarity with UK government cybersecurity standards and initiatives including Cyber Essentials, Cyber Essentials Plus, NCSC guidance, and the Public Sector Network (PSN) standards. Go-to-Market Planning: Can build, present, execute and adapt a business plan to surpass the bookings quota and that unites all demand generation functions e.g. Channel, Marketing etc. Marketing: Take a proactive role in developing and running marketing activities including events, messaging and customer advocacy Channel Partner Management: Experience in establishing and monetising strong Channel Partner relationships, with existing relationships with public sector-focused resellers, system integrators, or consultancies being essential. Sales Process Management: Proficiency in managing all aspects of the sales cycle, including qualification, proof of value, forecasting, negotiation, and deal closure — including longer public sector procurement cycles. Post-Sales Management: Ability to manage and drive the post-proof of value ROI process. CRM and Pipeline Management: Experience in accurately tracking and managing customer information in a company-provided CRM, and maintaining an accurate pipeline and forecast in Salesforce (SFDC). Product Presentation and Demo: Capability to present and demonstrate _ solutions effectively in both virtual and in-person meetings with technical and non-technical stakeholders, including IT leads, CISOs, and senior procurement officials. Independent and Team Player: Demonstrated ability to work independently while collaborating effectively with distributed sales, support, and success teams. Sales Methodology: Familiarity with Challenger or Question-Based Selling methodologies. MEDDPICC training is valued but not mandatory. Sales and Marketing Tools: Familiarity with sales enablement tools including Salesforce, , , LinkedIn Sales Navigator, ZoomInfo, and Slack. Sales Experience: Minimum of 5 years in a sales role in cybersecurity or SaaS technology, with a clear focus on public sector accounts Industry Experience: Preference of a minimum of 2 years working in the UK Public Sector for a SaaS or Cybersecurity vendor Public Sector Network: Established relationships with decision-makers across UK public sector verticals such as NHS, NHSX, local government, higher education, or blue light services Education: A university degree or equivalent work experience required We are a remote working company for most roles and location. This role may require up to 50–60% travel within the UK to attend customer meetings, public sector events, and industry forums (e.g. Govtech, NCSC CyberUK). Job-related travel expenses are claimable, reviewed by your manager. Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. OTE: £200,000 – £250,000 (50/50 split) annually. The exact salary will be determined based on the selected candidate's qualifications, experience, and relevant skills. Additional Compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Business Development Representative – Nottingham / Derby, Fully Remote Role Are you a driven and experienced sales professional with a passion for Football and building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Nottingham & Derby, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Business Development Representative – North & East Riding (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across North & East Riding. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

Reports to: Engineering Team Lead Works closely with: Engineering Tech Lead, QA team members Location: UK (London/Chichester) / Estonia / (remote-friendly within these regions) Language: C# Your Mission: The Software Engineer is a reliable, independent contributor within an engineering team. This role exists to deliver well-implemented features and fixes with minimal supervision, while collaborating effectively with teammates and QA to ensure work is robust and maintainable. Your Day to Day: Engineering delivery • Design and implement features and fixes within team scope, • Write clean, maintainable, well-tested code, • Take ownership of tasks from definition through completion, • Contribute to diagnosing and fixing production issuesQuality and collaboration, • Work with QA to ensure changes are testable and appropriately covered, • Participate actively in code reviews and design discussions, • Raise technical or quality concerns early, • Balance delivery speed with long-term maintainabilityTeam contribution, • Support junior engineers through informal mentoring, • Share knowledge and contribute to team improvement, • Engage constructively in retrospectives and planning Why this role matters Mid-level engineers are the delivery backbone of engineering teams. Done well, this role: • Keeps work moving without excessive oversight, • Improves code quality and team effectiveness, • Provides stability and continuityExperience and capabilities, • Solid experience as a software engineer in a production environment, • Ability to work independently on moderately complex tasks, • Understanding of testing practices and code quality expectations, • Comfortable working within established technical direction, • Clear communication and good judgement What this role is not • This is not a people management role, • This is not a cross-team technical authority role, • This is not ownership of quality strategy or architecture, • Software Engineers succeed by delivering consistently and collaborating well. Perks & Benefits Remote & flexible working – with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: • Lead a team of senior engineers developing Twilio's next-generation media processing stack, • Drive technical architecture decisions for low-latency, high-throughput media systems, • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps, • Establish engineering excellence through code quality standards, testing practices, and operational reliability, • Mentor engineers and provide technical guidance on complex media processing challenges, • Balance technical debt reduction with feature development while maintaining service reliability, • Build and evolve systems handling real-time media processing at scale, • Own service performance metrics, reliability targets, and continuous improvement initiatives, • Partner with engineering leaders to align media platform capabilities with broader Voice strategy, • Make key technology stack decisions that impact Twilio's media processing capabilities Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 5+ years of engineering management experience leading teams building distributed systems, • Understanding of Voice/VoIP infrastructure and media handling challenges, • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs, • Deep understanding of systems design, microservice architecture, and cloud infrastructure, • Experience managing complex technical tradeoffs between reliability, scalability, and feature development, • Track record of successfully delivering critical infrastructure projects with significant technical complexity, • Experience in improving developer velocity using AI tools, • Strong knowledge of performance optimization, reliability engineering, and operational excellence, • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences, • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields Desired: • Experience with SIP, RTP/RTCP or other communications protocols, • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing, • Background in building low-latency, globally distributed systems, • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer, • Experience in building Voice AI products, • Knowledge of cloud infrastructure on AWS or similar platforms, • Prior experience in telecommunications or communications platforms Location This role will be remote Ireland or UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Graphic Designer & Photographer Location: Coventry (Hybrid – 3 days in office) Salary: £29,000–£31,000 + Bonus Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our marketing team plays a vital role in bringing this message to life. As we continue to raise the bar, we’re looking for an exceptional Graphic Designer & Photographer to join our fast-growing in-house marketing team. The Opportunity This is a dynamic, hands-on creative role for someone who thrives on variety. You’ll split your time between high-quality design production and professional photography, creating assets that directly contribute to brand growth, lead generation, and business success. You’ll work closely with our Design Manager to evolve the brand and execute creative strategy — while confidently managing your own briefs from concept to delivery. If you enjoy autonomy, collaboration, and seeing your work make real impact, this role is for you. What You’ll Be Doing Design Production (50%) • Create branded assets including brochures, proposals, case studies, presentations, and internal communications, • Design compelling visuals for LinkedIn, email campaigns, newsletters, and web, • Refine and format high-impact sales decks and bid presentations, • Support major campaigns, conferences, and exhibitions (signage, stands, collateral), • Turn briefs into polished, on-brand creative aligned to tone, layout, and campaign objectives Photography & Visual Content (30%) • Capture high-quality imagery at internal events, client sites, and corporate headshot sessions, • Travel nationally to document client projects and charity initiatives, • Edit and deliver professional photography aligned with brand guidelines, • Maintain and organise a central photo library, • Collaborate with Content and Social teams to support PR, storytelling, and lead-gen activity Collaboration & Workflow (20%) • Partner with Design, Content, Digital, and Events teams to deliver multi-channel campaigns, • Manage timelines and revisions using project management tools (e.g. Motion), • Prepare artwork for print and liaise with suppliers, • Ensure consistent, high-quality output across all platforms What We’re Looking For • 3+ years’ professional design experience (agency or in-house), • A strong portfolio demonstrating both digital and print expertise, • Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Canva experience (for agile content production), • Basic HTML/CSS knowledge (for email and web assets) preferred, • Confidence in corporate and event photography, • Excellent layout, typography, and colour skills, • Strong attention to detail, • Ability to manage multiple projects and deadlines, • Self-sufficient, proactive, and confident working from brief, • Open to feedback and collaborative by nature Tools You’ll Use Adobe Creative Suite | Canva | Motion | PowerPoint | Klaviyo (or similar) | GA4 | LinkedIn & social platforms | SharePoint | Brand Centre The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (3 days in Coventry office, 2 from home), • UK travel opportunities Why Join Us? • Award-winning workplace culture, • Clear brand direction with room for creative input, • Exposure to national campaigns and large-scale events, • A supportive team environment where your work genuinely matters, • Real opportunities for development If you’re a creative professional who wants variety, autonomy, and the chance to see your work drive real business growth — we’d love to hear from you.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, product expertise, and implementation, so we expect the scope to evolve and want someone excited to build as it does. You'll work directly with corporate and midmarket customers to drive adoption of their core use case and help identify new ones - but everything you build has to scale across a high-volume book, not custom to one account. You'll need to be genuinely technical, deep enough in the product to be the most knowledgeable person in the room, without ever writing code or owning an account directly. This is a builder role for someone extremely analytical who's already advanced with AI tools. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: Drive strong adoption by building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly on their core use case Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're the product expert for enabling both basic and complex use cases, and you're constantly the first to learn new products coming to market Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Forward Deployed Engineering, GTM, Customer Experience, Product Marketing and Engineering) Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements 6+ years in implementation, solutions consulting/engineering, technical account management, or similar at a technical SaaS or AI-native company Experience with voice AI, TTS, conversational AI, or developer-facing products A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward Experience managing a high-volume book of business at scale, mid-market or commercial segment Fluency in English is essential, fluency in a 2nd European language (French, Spanish, German, Polish) is desirable Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: Growth Roles - Regional Adoption Lead Other teams: Account Management or Forward Deployed Engineering - Strategist or Solutions Engineer Location This role is remote-first, so it can be executed from anywhere in Europe. If you prefer, you can work from our offices in London, Dublin or Paris. #LI-Remote

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or Remote (UK) | £165,000 - £200,000 + Incentives tied to your performance + | ⭐About our Borrowing team: Our Borrowing (lending) team is growing and we’re looking for a Director to build and lead our credit risk function for lending to our business banking customers. The ideal candidate should have in-depth knowledge of lending to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities. As the size of our Business Banking customer base continues to grow, we are building out lending products to support our customers' funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking to build a team of driven, analytical and creative individuals to help us achieve this goal. With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will lead a team of credit analysts and managers and play a pivotal role in refining our credit and pricing strategies, particularly as we introduce new lending products to the market. You will work with colleagues across Monzo to make sure we are building profitable lending portfolios and amazing products for our customers. You’ll play a key role by… • Leading a team designing and implementing credit and pricing strategies for our business lending products, • Monitoring the performance of our existing strategies, and iterating to improve them, • Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk, • Supporting the design and roll-out of new products and customer journeys, while working together with people from engineering, marketing, product, risk and control to achieve this, • Providing leadership across our Business Banking and Borrowing Collectives., • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy We’d love to hear from you if… • You have strong domain expertise in providing lending products to small businesses, • You have a track record leading analytical credit teams, • You have a deep understanding of how business lending works, including regulation and industry best practice, • You are passionate about customers and understand the role credit strategies and policies play in customer outcomes, • You’re comfortable balancing ‘soft’ information (e.g. customer feedback/qualitative market research) with hard data (e.g. A/B test outcomes), • You have strong analytical and data capabilities, backed up by technical coding skills, • You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers, • You are a clear communicator, able to cut through complex problems and articulate decision points, • You work well collaborating in a team with diverse skill-sets and personality types, • You are comfortable working in a fast-moving and changing company The Interview Process: Our interview process involves 4 main stages: • Recruiter Call, • Initial Call, • Take Home Task, • Final stage (x3 interviews) consisting of a leadership, role specific and a values and collaboration interview Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

Hiring managers: Anne Huston Recruiter: Daniel Rapp Note: Please review the _ before reaching out to the hiring team. POS-32896 As a Customer Onboarding Specialist, you’ll play a critical role in helping customers realize value from HubSpot quickly and confidently by leading multi-Hub implementations. You’ll act as an experienced, autonomous consultant for customers with sophisticated needs, translating high-level business goals into clear onboarding strategies that drive time-to-value, adoption, and long-term success. You’ll partner closely with Sales, Customer Success, and Product teams while serving as a subject-matter expert in specific HubSpot Hubs and inbound best practices. In this role, you’ll get to: • Lead end-to-end onboarding for complex, multi-stakeholder customers, managing competing priorities and timelines to deliver successful implementations., • Translate customer business goals into measurable onboarding objectives tied to activation, adoption, and time-to-value outcomes., • Design and deliver scalable, multi-Hub solutions aligned to advanced business processes, data models, and reporting needs., • Oversee product configuration, integrations, training, and initial campaign execution to accelerate customer impact., • Advise customers on technical elements such as integrations, APIs, permissions, and governance within the HubSpot ecosystem., • Facilitate effective discovery sessions across diverse customer contexts, adapting for executive, technical, regional, or language considerations., • Partner cross-functionally with Sales, Customer Success, Services, and Product teams to ensure a seamless and consistent customer experience. We are looking for people who: • Are fluent in spoken and written German, • Have experience consulting customers through SaaS implementations and/or ongoing platform adoption., • Can manage multiple implementations or service engagements simultaneously., • Bring expertise in at least one core HubSpot Hub (Marketing, Sales, Service, or Operations) with working knowledge across others., • Advise on both technical solutions (integrations, APIs) and strategic growth considerations., • Communicate and present with confidence — and know how to tailor their message for technical and executive audiences. Nice-to-Have: • Have supported enterprise or multi-regional customers., • Are familiar with data modelling, reporting frameworks, or CRM governance at scale., • Have experience identifying or supporting expansion opportunities., • Are comfortable using AI-powered tools to improve efficiency, insight, or delivery quality., • Have a background consulting on CRM platforms. We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's for details on data processing and your rights.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊