Trabajos customer service supervisor en DagenhamCrear alertas

Job Title Non Food Manager \n Location Dagenham \n Employment Type Full time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 45 \n Salary \n Competitive salary plus benefits \n Category Store Management \n Closing Date 2 August 2026 \n \n At Asda, we want you to find your everything as a Non-Food Manager, you’ll play a vital role in the day-to-day running of our George and GM departments in store by delivering the best availability and highest shop floor standards through brilliant execution, seasonal events and theatre in store whilst ensuring the store is safe and legal for our customer and colleagues. \n What qualities you’ll need: \n\n • Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.\n, • Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket.\n, • Results-focused: Ensuring shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda by ensuring products are clearly labelled and displayed to promote sell through.\n, • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.\n\n What you’ll bring: \n\n • Experience as Team Leader or Supervisor in a retail environment.\n, • Operational knowledge on non-food departments.\n, • Knowledge of improving availability, reducing waste, and managing shrink.\n, • Experience developing teams and managing change through leadership and building resilience.\n, • Strong organisational skills and great customer service.\n, • Flexibility to work a range of shifts, including weekends and evenings.\n\n Are you ready to take the next step and be the guiding force behind one of our \n Superstores/centres? Apply today and find your everything at Asda. \n Everything you'll love \n Alongside a competitive salary, you'll get lots of other great benefits too, including: \n\n • \n Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user \n • \n Discretionary company bonus scheme \n • \n Access to an enhanced electric car scheme \n • \n Free eye test for you and your nominated user \n • \n Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover \n • \n Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more \n • \n Company pension \n • \n Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n • \n Colleague recognition programme \n • \n Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas \n

Warehouse Operations Manager – Fashion and Clothing \n \n Location: Barkingside \n Salary: £32,000 - £34,000 per annum \n Contract: Full-time, Permanent \n Reports to: CEO \n Direct reports: Two Warehouse Operatives \n \n Role Overview \n We are looking for an experienced and hands-on Warehouse Operations Manager to oversee the daily running of our clothing and fashion warehouse. \n You will manage and support two Warehouse Operatives while taking an active role in goods-in, stock control, order fulfilment, quality control, returns and dispatch. \n The successful candidate will ensure garments are received, stored, picked, packed and dispatched accurately and to a consistently high standard. You will be responsible for maintaining accurate inventory across multiple products, sizes, colours, collections and sales channels. \n This role would suit an organised warehouse supervisor or manager with experience working within fashion, apparel, e-commerce, retail or wholesale distribution. \n \n Key Responsibilities \n Warehouse Management \n\n • Manage the day-to-day operation of the fashion warehouse.\n, • Lead, supervise and support two Warehouse Operatives.\n, • Allocate daily workloads across goods-in, replenishment, picking, packing, returns and dispatch.\n, • Work alongside the warehouse team during busy periods and seasonal peaks.\n, • Ensure the warehouse remains clean, organised and suitable for storing clothing and accessories.\n, • Maintain clear storage locations for current collections, previous-season stock, samples, returns and packaging materials.\n, • Monitor warehouse capacity and recommend improvements to the layout and use of space.\n, • Ensure all garments are handled and stored in a way that prevents damage, creasing, contamination or loss.\n\n \n Goods-In and Product Receiving \n\n • Oversee the receipt of garments, accessories and packaging from manufacturers and suppliers.\n, • Check incoming deliveries against purchase orders, packing lists and expected quantities.\n, • Ensure products are accurately booked into the warehouse management or inventory system.\n, • Confirm that styles, SKUs, sizes, colours and quantities match delivery documentation.\n, • Identify and report shortages, incorrect products, manufacturing defects or damaged stock.\n, • Coordinate with suppliers, production teams and internal departments to resolve delivery discrepancies.\n, • Organise stock efficiently ahead of product launches, seasonal collections and promotional campaigns.\n\n \n Stock and Inventory Control \n\n • Maintain accurate stock records across all products, sizes, colours and variants.\n, • Conduct regular cycle counts and full warehouse stocktakes.\n, • Investigate and resolve stock discrepancies promptly.\n, • Monitor stock movement between warehouse locations, retail stores, pop-ups, showrooms and other facilities.\n, • Ensure returned, damaged, faulty and saleable stock is recorded correctly.\n\n \n E-Commerce \n\n • Oversee the accurate picking, packing and dispatch of customer orders.\n, • Ensure products are checked against the correct style, size, colour and quantity before dispatch.\n, • Manage fulfilment across e-commerce, retail, wholesale and marketplace orders where applicable.\n, • Ensure customer orders are packed in line with the company’s brand and presentation standards.\n, • Monitor order volumes and ensure daily dispatch deadlines are achieved.\n, • Work closely with the customer service, merchandising and e-commerce teams to resolve fulfilment issues.\n\n \n Team Management \n\n • Lead, motivate and develop two Warehouse Operatives.\n, • Set clear daily priorities and monitor productivity, accuracy and performance.\n, • Provide training on stock systems, garment handling, picking, packing, quality control and health and safety.\n, • Manage team attendance, holiday requests and day-to-day performance matters.\n, • Conduct regular team briefings, check-ins and performance reviews.\n, • Create a positive, organised and accountable warehouse environment.\n, • Ensure additional temporary staff are trained and supervised during seasonal peaks where required.\n\n \n Skills and Experience \n Essential \n\n • Previous experience working within a fashion, clothing, apparel, footwear or retail warehouse.\n, • Experience supervising or managing warehouse employees.\n, • Strong knowledge of fashion stock management, including styles, SKUs, sizes and colour variants.\n, • Experience managing goods-in, stock control, picking, packing, dispatch and returns.\n, • Experience working within an e-commerce or multichannel fulfilment environment.\n, • Strong understanding of garment handling and product presentation standards.\n, • Excellent organisational and time-management skills.\n\n \n Desirable \n\n • Experience working with Shopify, NetSuite, Peoplevox, Mintsoft, Linnworks or a similar platform.\n, • Experience processing international orders and customs documentation.\n, • Knowledge of fashion returns, quality control and garment care.\n\n \n Personal Attributes \n\n • Passionate about fashion, clothing and delivering a high-quality customer experience.\n, • Hands-on, practical and willing to support the team.\n, • Highly organised and detail-focused.\n, • Calm and solutions-oriented under pressure.\n, • Strong sense of ownership and accountability.\n, • Able to motivate and develop a small team.\n, • Commercially aware and conscious of delivery, packaging and stock costs.\n, • Flexible and able to adapt to seasonal demand and changing priorities.\n, • Committed to maintaining excellent garment presentation and brand standards.\n\n \n Working Hours \n The normal working hours are Mon-Fri 9-5:30 \n Some flexibility may be required during new collection launches, stocktakes, seasonal sales, Black Friday, Christmas and other peak trading periods. \n \n What We Offer \n\n • Competitive salary\n, • Company pension\n, • Holiday allowance\n, • Staff clothing discount\n, • The opportunity to take ownership of a growing fashion warehouse operation\n, • A collaborative working environment within an ambitious clothing brand\n

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