Customer service manager jobs in East GrinsteadCreate job alerts

Business Development Manager \n\n • Job Type: Full-time\n, • Location: Work from Home (WFH) with travel across South East\n, • Salary: £40-45k per annum\n\n An exciting opportunity has arisen for a proactive and driven Business Development Manager to join an expanding sales team. This role is crucial for driving the growth of product sales within the territory by developing excellent relationships with customers and managing sales activities efficiently. This role is a mixture of both new business development and account management. \n Day-to-day duties of the role: \n\n • Efficiently manage the growth of sales within the territory.\n, • Maintain sales visits and calls in an efficient and profitable manner.\n, • Service existing and new accounts, expanding the range of products sold within your current customer base.\n, • Generate new accounts by identifying and encouraging future business prospects through regular market research.\n, • Maintain a balanced portfolio of accounts with long-term, medium, and short-term prospects.\n, • Attend exhibitions as required.\n, • Maintain a professional company image and organise territory effectively.\n, • Keep the CRM (Maximiser) database updated with current events for each customer, including producing visit reports and RFQs to keep records current.\n, • Maintain technical competence on products and knowledge of competitors' products.\n, • Optimise the ratio of sales to non-sales activities (back office).\n, • Endeavour to exceed targets set.\n\n Required Skills & Qualifications: \n\n • Proven experience as a Business Development Manager or similar role in sales.\n, • Strong ability to develop and maintain excellent customer relationships.\n, • Proficiency in managing a CRM database and maintaining accurate records.\n, • Technical competence on products relevant to the industry.\n, • Excellent organisational skills and ability to manage a territory effectively.\n, • Ability to work independently and as part of a team.\n, • Strong communication and interpersonal skills.\n\n Benefits: \n\n • Competitive salary and performance incentives.\n, • Flexible working arrangements with the ability to work from home.\n, • Opportunities for professional growth and development.\n, • Supportive team environment.\n, • Private Healthcare plan, critical illness\n\n Please apply online now to avoid disappointment.

Sales Manager and Team Leader \n Location: East Grinstead \n Are you an experienced sales professional with a proven track record of leading high-performing teams? Do you thrive in a fast-paced environment where you can drive results while developing and supporting others? If so, we'd love to hear from you. In this role the succesful candidate with manage a growing team - team management experience is a must. \n The Role \n We are seeking a motivated and hands-on Sales Team Leader to lead, coach, and inspire a successful sales team based in East Grinstead. This is an excellent opportunity for an ambitious sales leader who enjoys being actively involved in the sales process while managing team performance and growth. \n As a Sales Team Leader, you will be responsible for driving sales results, developing team members, and ensuring the highest standards of customer engagement and service. \n Key Responsibilities \n\n • Lead, motivate, and develop a sales team to achieve and exceed targets.\n, • Provide ongoing coaching, training, and performance management.\n, • Monitor individual and team KPIs, identifying opportunities for improvement.\n, • Remain actively involved in the sales process and support the team in closing opportunities.\n, • Conduct regular performance reviews and one-to-one meetings.\n, • Foster a positive, high-performance culture within the team.\n, • Work closely with senior management to implement sales strategies and achieve business objectives.\n, • Analyse sales performance and produce regular reports.\n\n About You \n\n • Previous experience in a Sales Team Leader, Sales Manager, or similar leadership role.\n, • Strong sales background with a proven record of achieving targets.\n, • Experience managing and developing a team.\n, • Excellent communication, coaching, and motivational skills.\n, • Results-driven with a proactive and hands-on approach.\n, • Confident using CRM systems and sales reporting tools.\n, • Strong organisational and problem-solving abilities.\n\n What's on Offer? \n\n • Competitive salary and bonus opportunities.\n, • Clear career progression opportunities.\n, • Supportive and collaborative working environment.\n, • Hybrid working available after successfully completing the first six months in the office.\n, • Opportunity to make a genuine impact within a growing business.\n\n If you are a passionate sales leader looking for a new challenge and the opportunity to lead from the front, we'd love to hear from you. Apply today to take the next step in your sales leadership career. \n \n \n Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Overview \n Store Manager Here at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. And youll be leading from the front, taking your store to new heights with your experience, resourcefulness and wonderful team. Its going to be a thrilling ride. A bit about the roleEverything and we mean everything is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. Its all yours to own and grow. So go ahead and make it your own. \n What's involved? \n\n • Creating the perfect space for customers to kick back with our coffee\n, • Drumming up fresh ideas that meet customers ever-changing wants and needs\n, • Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition\n, • Inspiring your team to get buzzed about the business\n, • Training and developing your team to reach their full potential\n\n A bit about you \n A passion for coffee and people is just the start of what were looking for. What else makes a great Store Manager? \n\n • Experience in leading a store team and inspiring them to strive for excellence\n, • A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity\n, • A brand ambassador who ensures attention to brand standards\n, • An ambitious character who wants to be part of our growth journey\n, • Ability to thrive under pressure and execute at pace\n, • Experience of managing, coaching and developing team members they could be our future leaders\n, • A hands-on, approachable leader with excellent communication skills and a passion for delivering exceptional customer service.\n, • Reliable, adaptable, and ready to step in wherever needed, with a professional appearance and flexible approach to shift patterns.\n\n What we can offer \n We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: \n\n • Competitive Salary Package\n, • Yearly managerial performance bonus scheme\n, • 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)\n, • Full, structured training including Barista, Brand Standards, Compliance, Food Safety Level 2, Leadership & Management, Step Up Progression Program\n, • We love to internally promote our staff so they grow with us, creating a long term career path\n, • Company Pension\n, • 28 day holiday Package (Including Bank Holidays)\n, • Refer a friend scheme and receive £150 per candidate (T&Cs apply)\n, • 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)\n, • Opportunity to volunteer for the Goldex and Costa Foundation\n, • Access to a range of local and national discounts with The Life Style Card\n, • Recognition opportunities: Hampers for Workiversarys, Store of the Month, Customer Feedback Award and Achievement Awards.\n\n What we care to see from you \n\n • As a Store Manager, your main goal is to take full responsibility for running your store successfully. Youll lead by example, making sure every customer receives Excellent Coffee with a Smile and great service every time.\n, • Youll manage important day-to-day tasks like tracking sales, monitoring health and safety, and ensuring store targets are met. Youll also handle cash procedures and keep the store secure and financially compliant.\n, • Creating a positive and supportive atmosphere for your team is key. Youll help them grow by managing training, encouraging development, and using tools like My Costa Learning. Youll also make sure rotas are planned ahead and theres always the right coverage in-store.\n, • With support from your Area Manager, youll take the lead in hiring great team members and making sure everyone is trained to drive sales, upsell confidently, and maintain high standards.\n, • Finally, youll stay up-to-date with Costa and Goldex guidelines, keep all store documents in order, and stay in regular communication with your Line Manager and Head Office — especially for payroll, HR, maintenance, and banking.\n\n A bit about us \n At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. \n *This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

School Lettings Manager East Grinstead | Full-Time | Permanent | September Start Available A welcoming and well-established school in the East Grinstead area is looking to appoint a proactive and commercially minded Lettings Manager to oversee the successful operation of its facilities outside of school hours. This is a varied role suited to someone who enjoys working with people, coordinating bookings and helping maximise the use of excellent school facilities for the local community. Key Responsibilities Manage all aspects of the school's lettings programme from enquiry through to completion. Develop relationships with sports clubs, community organisations and local businesses. Coordinate caretaking and site teams to ensure facilities are ready for use. Ensure all safeguarding, health and safety and compliance procedures are adhered to. Monitor bookings, prepare invoices and maintain accurate records. Identify opportunities to increase community usage and generate additional income. Deliver excellent customer service to all external hirers. About You We are looking for someone who: Has experience in facilities management, venue management, hospitality or events. Is confident communicating with a wide range of stakeholders. Has excellent organisational and IT skills. Can work independently and use initiative. Is flexible to support evening and occasional weekend lettings. Understands the importance of safeguar...

School Lettings Manager East Grinstead | Full-Time | Permanent | September Start Available A welcoming and well-established school in the East Grinstead area is looking to appoint a proactive and commercially minded Lettings Manager to oversee the successful operation of its facilities outside of school hours. This is a varied role suited to someone who enjoys working with people, coordinating bookings and helping maximise the use of excellent school facilities for the local community. Key Responsibilities • Manage all aspects of the school's lettings programme from enquiry through to completion., • Develop relationships with sports clubs, community organisations and local businesses., • Coordinate caretaking and site teams to ensure facilities are ready for use., • Ensure all safeguarding, health and safety and compliance procedures are adhered to., • Monitor bookings, prepare invoices and maintain accurate records., • Identify opportunities to increase community usage and generate additional income., • Deliver excellent customer service to all external hirers.About You We are looking for someone who: • Has experience in facilities management, venue management, hospitality or events., • Is confident communicating with a wide range of stakeholders., • Has excellent organisational and IT skills.

Store Manager | Fashion Retail | Crawley | Up to £35,000 + Bonus Are you an experienced Store Manager, Assistant Manager or Retail Leader looking for your next career move within fashion retail? We are recruiting for a Store Manager to join a successful and growing fashion retail business in Crawley. This is a fantastic opportunity for a passionate retail professional who enjoys leading teams, driving sales performance and delivering an exceptional customer experience. As Store Manager, you will be responsible for the overall performance of the store, leading from the front to achieve sales targets, improve KPI performance and maintain outstanding retail standards. This is an exciting opportunity for a Store Manager who thrives in a fast-paced retail environment, enjoys developing people and wants to make a real impact within a successful fashion retail business. What's in it for you? Salary up to £35,000 plus bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Join a growing fashion retail business Supportive leadership team and positive company culture The Store Manager Role As Store Manager, you will lead the day-to-day operations of the retail store, ensuring commercial success while creating an engaging environment for both customers and colleagues. Key responsibilities include: Leading, coaching and developing a high-performing retail team Driving sales, conversion and KPI performance Delivering excellent customer service and an outstanding customer experience Managing store operations, compliance and health & safety standards Maintaining strong visual merchandising standards across the store Managing stock control, deliveries and replenishment processes Supporting recruitment, onboarding and training of new team members Creating a positive team culture focused on results and development Analysing retail performance and identifying opportunities to improve sales About You To be successful in this Store Manager role, you will have: Previous experience as a Store Manager, Branch Manager, Assistant Manager or Deputy Manager within retail Experience working within fashion retail, lifestyle retail, footwear, accessories, beauty or premium retail A proven track record of achieving sales targets and improving KPI performance Strong leadership skills with experience coaching and developing teams The ability to deliver excellent customer service and customer experiences A commercial mindset with the ability to drive retail sales performance Strong communication, organisation and problem-solving skills A positive and proactive approach to leading a retail team This Store Manager opportunity is ideal for an experienced retail manager who wants to develop their career with a growing fashion retail business in Crawley. If you are an ambitious Store Manager looking for your next challenge, we would love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36707 TPBN1_UKTJ