Lichfield
Mess Manager - DMS Whittington Location: Lichfield Salary: Up to £31,000 Per Annum Hours: 40 hours per week (Monday to Friday with occasional weekend functions) Overview We have an exciting opportunity for an experienced Mess Manager to lead the catering, hospitality, and soft FM services across a Mess at DMS Whittington This is a hands-on leadership role responsible for the smooth day-to-day running of Mess operations, ensuring high standards of service, compliance, and customer experience within a Defence environment. Key Responsibilities • Lead and manage all Mess operations, including catering, hospitality, and front-of-house services, • Oversee day-to-day soft FM service delivery, ensuring consistent quality and efficiency, • Act as the primary point of contact for the client, building strong relationships and ensuring expectations are met, • Deliver high standards across daily Mess services, functions, and events, • Manage and respond to client feedback and satisfaction surveys, driving continuous improvement, • Ensure Mess facilities are well promoted, creating a welcoming and professional environment, • Identify opportunities to enhan...