Customer service engineer jobs in WatfordCreate job alerts

Service Engineer\n \n \n We are looking for a skilled and customer-focused Service Engineer to join a growing field service team. This role involves visiting customer sites to carry out planned preventative maintenance, reactive repairs, and upgrade works on automatic door systems and associated equipment. \n The successful candidate will be responsible for diagnosing faults, completing repairs efficiently, an... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

We're recruiting for an experienced Air Conditioning Engineer on behalf of a well-established facilities management and building services contractor operating across London and the South East. The successful candidate will have a minimum of 2 years' hands-on experience working with Air Conditioning or HVAC systems and hold a City & Guilds Category 1 F-Gas qualification.Our client delivers planned preventative maintenance, reactive repairs, installations, and project works across a diverse portfolio of commercial and public sector environments. With the majority of work located throughout London and around the M25, applications are welcomed from candidates based within the M25 and surrounding areaKey Responsibilities:Carry out planned preventative maintenance (PPM) on a variety of commercial air conditioning and HVAC systems.Diagnose and repair faults on split systems, multi-split units, VRF/VRV systems, ventilation equipment, and associated plant.Attend reactive maintenance call-outs and emergency breakdowns, ensuring minimal disruption to client operations.Complete installation, commissioning, and testing of new air conditioning systems as part of refurbishment and project works.Conduct refrigerant leak detection, recovery, charging, and handling in accordance with current F-Gas regulations.Perform routine inspections and system performance checks to maximise efficiency and reliability.Work across a diverse client base including commercial offices, educational facilities, healthcare environments, industrial sites, residential developments, and public sector properties.Accurately complete service reports, compliance documentation, and maintenance records.Identify and report remedial works, system improvements, and replacement requirements to management and clients.Liaise professionally with site managers, facilities teams, subcontractors, and end users.Ensure all work is carried out in accordance with Health & Safety regulations, industry best practice, and company procedures.Maintain company tools, equipment, and vehicle to a professional standard.Requirements:Minimum 2 years' experience working with Air Conditioning or HVAC systems.City & Guilds Category 1 F-Gas qualification.Strong fault-finding and diagnostic skills.Experience carrying out maintenance and repair work within commercial environments.Full UK Driving Licence.Excellent communication and customer service skills.Ability to work independently and manage workloads effectively.Desirable:Experience with ventilation systems and associated mechanical building services.Additional HVAC or mechanical qualifications.Experience working within facilities management or building services environments.PASMA qualificationCSCS or equivilant qualifications (ACRIB for refrigeration)Experience in plumbing or fitting worksExperience working on chillersExperience working on ventilationany aditional trade specific qualifications like EURS Clean Water passes etc.If you're interested in this role and would like more info then please contact Jack Ibbotson on 07716834793HVAC Engineer / HVAC / Air Con Engineer / Air Conditioning / Air Conditioning EngineerINDWFTPBN1_UKTJ

We’re looking for a dedicated Lift Engineer to carry out call-outs, repairs, and planned maintenance on a wide range of passenger and goods lifts across your designated area.Lift EngineerPermanent4 on / 4 off shift pattern (12-hour shifts 5pm-5am) Night Shift Salary is DOEGreater LondonLift EngineerJob Description\n\n • Attend breakdowns, repairs, and routine maintenance visits on vertical lifts\n, • Work safely at all times, following health & safety procedures\n, • Deliver a consistently high standard of service and customer care\n, • Use digital systems to log work and improve first-time fix rates\n, • Support and mentor apprentices when required\n, • Take part in the out-of-hours call-out rota\nLift EngineerEssential Experience/Skills/Qualifications\n\n, • Experience working on passenger and goods lifts\n, • Strong mechanical and electrical engineering knowledge\n, • NVQ Level 3 (or working towards with good progress)\n, • Excellent communication and a customer-focused approach\n, • Full UK driving licence and willingness to travel\n\n\n, • Company vehicle, tools, and PPE provided\nLift Service EngineerCompany Benefits\n\n, • 25 days + bank holidays\n, • Company vehicle, tools, and PPE provided\n, • Flexible working hours\n, • Voluntary Activities\n, • Cycle to work scheme\n, • Rewards scheme\n, • Life Assurance Scheme\n, • Learning and Development Opportunities\n, • Sports and Social Club\nIf you feel you’re a good fit for this position, please click ‘apply’

Field Service Engineer Garage Equipment \n Starting salary from £42,500per year, plus overtime and benefits Full-time, Permanent \n London/Home Counties Home Based with Travel \n The Opportunity \n Are you a skilled engineer with mechanical, electrical, or pneumatic expertise? Do you want a role that offers independence, variety, and direct customer interaction? \n We are recruiting a Field Service Engineer Garage E... \n \n \n ZIPC1_UKTJ

Senior Remote Support Engineer - Up to £65,000 + Package \n Location: Watford (Hybrid) \n Salary: Competitive + Excellent Benefits \n Job Type: Permanent | Full-Time (40 hours per week) \n Ready to Lead a Team and Solve Complex Technical Challenges? \n We’re looking for an experienced Senior Remote Support Engineer to join an innovative engineering business at an exciting stage of growth. \n This is much more than a traditional support role. You’ll lead a team of talented engineers, act as the technical expert for complex issues, and play a key role in improving the systems, processes and technology that underpin a busy service operation. \n If you enjoy solving technical problems, developing people and finding smarter ways of working through digital tools and AI, this could be the perfect next step in your career. \n The Opportunity \n As Senior Remote Support Engineer, you’ll be responsible for leading a remote technical support function while remaining hands-on with fault diagnosis and resolution. \n You’ll work closely with field engineers, service management and other departments to ensure customers receive an exceptional level of service, while continually improving operational efficiency. \n This is an opportunity to make a real impact within a forward-thinking organisation that values innovation, collaboration and continuous improvement. \n Key Responsibilities \n\n • Lead, coach and develop a team of Remote Support Engineers.\n, • Act as the technical escalation point for complex mechanical and electrical faults.\n, • Diagnose and resolve issues remotely using advanced fault-finding techniques.\n, • Provide real-time technical guidance to Field Engineers during on-site repairs.\n, • Coordinate field activities to maximise first-time fix rates and engineer efficiency.\n, • Design and improve internal digital tools, forms, dashboards and AI-enabled processes.\n, • Analyse service performance, identify trends and drive continuous improvement initiatives.\n, • Develop technical documentation and knowledge resources to support the wider engineering team.\n\n About You \n We’re looking for someone who can bring both technical expertise and strong leadership skills. \n You’ll ideally have: \n\n • Proven experience within technical support, field service or engineering involving mechanical and electrical equipment.\n, • Strong knowledge of motors, conveyors, sensors, wiring, control boards, PLCs or similar electromechanical systems.\n, • Previous experience leading, mentoring or supervising engineers, or the confidence and ability to step into a leadership role.\n, • Excellent troubleshooting and analytical skills.\n, • Strong communication skills with the ability to support both customers and engineering teams.\n, • Good knowledge of Microsoft 365.\n, • Experience using low-code tools such as Microsoft Power Apps, Power Automate or Microsoft Forms, together with an interest in AI and digital innovation.\n\n Desirable Experience \n\n • Reverse vending, vending, recycling, packaging or automation industries.\n, • Mechanical or electrical qualifications (NVQ, City & Guilds or equivalent).\n, • Experience using CRM, ticketing or field service management systems.\n, • Full UK driving licence.\n\n What’s in it for You? \n You’ll be joining a business that’s committed to investing in both its people and technology. \n In return, you’ll receive: \n\n • Competitive salary.\n, • Hybrid working.\n, • Career development and progression opportunities.\n, • The opportunity to lead and shape a growing technical support team.\n, • Exposure to innovative technologies, automation and AI.\n, • A collaborative, supportive working environment where your ideas are valued.\n, • The chance to play a key role in improving engineering services that support a more sustainable future.\n\n About the Employer \n Our client is a well-established engineering business providing specialist equipment and technical services across the UK. With continued investment in technology, innovation and customer service, they’re looking for ambitious individuals who want to make a real difference and help shape the future of their service operation. \n If you’re a technically minded leader who enjoys solving problems, improving processes and developing people, we’d love to hear from you. \n Apply today to take the next step in your engineering career. \n

About The RoleJoin HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly.• Location: Harrow• Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)What you'll be doingAs a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems.Your day-to-day will include:• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework• Completing 1st and 2nd fix plumbing work in domestic properties• Repairing and maintaining household plumbing systems• Managing jobs independently while delivering excellent customer service• Representing HomeServe in customers' homes with professionalism and careThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £3,000 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking for• Level 2 qualification in Plumbing• Experience in 1st and 2nd fix plumbing• Experience working in domestic properties• Full UK driving licence (max 6 penalty points)• Strong customer service skills• Ability to work independently and solve problems on site• A positive, proactive approach to your workTraining and supportWe'll give you everything you need to succeed from day one:• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer(Where required, we will pay for your accommodation and meal allowance for your induction).Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsHomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.TPBN1_UKTJ

We’re seeking a skilled Escalator Service Engineer to carry out call-outs, repairs, and planned maintenance on a wide range of escalators.Escalator Service EngineerPermanent4 on / 4 off shift pattern (12-hour shifts)Competitive SalaryGreater LondonEscalator Service EngineerJob Description\n\n • Attend breakdowns, repairs, and routine maintenance visits\n, • Work safely at all times, following health & safety procedures\n, • Deliver a high standard of service and customer care\n, • Use digital systems to log work and support first-time fixes\n, • Take part in the out-of-hours call-out rota\nEscalator Service EngineerEssential Experience/Skills/Qualifications\n\n, • Experience with escalators and/or moving walkways\n, • Strong mechanical and electrical engineering knowledge\n, • NVQ Level 3 (or working towards with good progress)\n, • Great communication and a customer-focused mindset\n, • Full UK driving licence\nEscalator Service EngineerCompany Benefits\n\n, • 25 days + bank holidays\n, • Company vehicle, tools, and PPE provided\n, • Flexible working hours\n, • Voluntary Activities\n, • Cycle to work scheme\n, • Rewards scheme\n, • Life Assurance Scheme\n, • Learning and Development Opportunities\n, • Sports and Social Club\nIf you feel you’re a good fit for this position, please click ‘apply’

Service Engineer£35,000 - £37,000 + Training + Overtime + Van/Fuel Card + BenefitsWatford (Commutable from: Slough, Runnymede, Maidenhead, High Wycombe, West London, Woking) \n Do you have Field Engineering experience looking to join a national company within the Sports equipment industry offering full multi-skilled training?This is a great opportunity to join a business at the forefront of its sector, who supply directly into High-end commercial sites and work within a close-knit and friendly team.This company supply a range of Gym / Sports based equipment. The role is due to huge growth and high demand across the UK.You will be required to travel to various customer sites on a Monday - Friday basis. You will have a varied role of Installation, Maintenance and Inspection of equipment. This will involve Hand Tools, basic Electrics and occasional need to work at heights.This role is ideal for a Service Engineer looking to expand their skills with on-going training and boost earnings with guaranteed overtime. \n The Role: Field-based role - travelling to Commercial sites. Working on Sporting equipment. Monday - Friday (40 hours contracted).The Person: Mechanical and/or Electrical fault-finding experience. Happy to travel in desired patch. Commutable to Patch mentioned. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Industrial Door Engineer – Watford – £16.00 - £22.00 Per Hour Basic Salary + Company Vehicle + Overtime \n\n • £16.00- £22.00 basic salary (depending on experience).\n, • Company vehicle.\n, • Company mobile phone, uniform and PPE provided.\n, • Overtime paid monthly.\n, • Structured on-call rota (scheduled in advance).\n, • Employee Assistance Programme.\n, • Company pension.\n, • Ongoing training and support towards industry qualifications.\n, • 28 days annual leave, plus an additional 4 days over the Christmas and New Year period.\n, • Holiday entitlement increases with length of service.\n, • Long-term career with a well-established and growing business.\n\n Industrial Door Engineer Role Overview \n We are recruiting for two experienced Industrial Door Engineers to join a well-established and growing business. \n This is a field-based role involving the installation, service, maintenance and repair of a wide range of industrial door systems. You'll be working across commercial and industrial customer sites, delivering high quality workmanship and excellent customer service whilst representing a respected independent company. \n Industrial Door Engineer – Role & Responsibilities \n\n • Install, service and repair industrial door systems.\n, • Carry out planned preventative maintenance and reactive repairs.\n, • Fault find and diagnose mechanical and electrical issues.\n, • Work on roller shutters, sectional doors, high-speed doors and steel doors.\n, • Complete digital job sheets and service documentation accurately.\n, • Communicate effectively with customers, colleagues and office staff.\n, • Ensure all work is completed safely and to a high standard.\n, • Work independently whilst supporting the wider engineering team.\n, • Participate in a structured on-call rota.\n\n Industrial Door Engineer – Skills & Experience Required \n\n • Proven experience installing, servicing and repairing industrial door systems.\n, • Experience working on roller shutters, sectional doors, high-speed doors and steel doors.\n, • Strong fault finding and problem-solving skills.\n, • Experience working with a variety of industrial door manufacturers.\n, • IPAF and PASMA certification.\n, • Full UK Driving Licence or equivalent is essential.\n, • Excellent communication and customer service skills.\n, • Ability to work independently and as part of a team.\n, • DHF qualifications and/or a CSCS Card would be advantageous.\n\n DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW \n Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers \n Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Your new role \n My client is seeking a proactive and scheduled administrator to join their busy service team. This is an excellent opportunity for an organised individual who thrives in a fast-paced environment and enjoys delivering outstanding customer service.Working closely with the Service Desk Manager and wider business teams, you will play a key role in ensuring the smooth coordination of engineers, effective management of customer enquiries, and delivery of high-quality aftercare support. You will be one of the first points of contact for customers, helping to ensure service levels and contractual obligations are consistently achieved.The successful candidate will be highly organised, able to prioritise workload effectively, and demonstrate a positive, can-do attitude when supporting customers and colleagues alike. \n\n • Act as a primary point of contact for customers, providing professional and responsive support.\n, • Schedule and coordinate engineers efficiently to meet customer requirements and service level agreements (SLAs).\n, • Log and manage reactive service calls accurately.\n, • Monitor engineer attendance and progress to ensure SLA compliance.\n, • Escalate customer complaints and service issues where necessary.\n, • Produce daily escalation reports highlighting outstanding issues and actions required.\n, • Coordinate engineer workloads throughout the day and ensure all jobs are effectively managed.\n, • Ensure customer return calls are completed promptly and within agreed timescales.\n, • Work closely with colleagues across all departments to deliver excellent customer service.\n, • Support the Helpdesk function by providing cover during periods of holiday and sickness absence.\n, • Attend team meetings, training sessions, and internal or external meetings as required.\n, • Follow company procedures and processes at all times.\n, • Undertake any other duties relevant to the role as requested by management.\n\n What you'll need to succeed \n\n • Previous administrative experience in a busy office environment.\n, • Experience scheduling engineers is required.\n, • Excellent organisational and time management skills.\n, • Strong customer service and communication skills.\n, • Ability to work using initiative with minimal supervision.\n, • Experience managing multiple priorities and meeting tight deadlines.\n, • Good attention to detail and accuracy.\n, • Strong numerical skills.\n, • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.\n, • Ability to work effectively as part of a team.\n, • Flexible approach to working hours when required to meet business needs.\n, • Full UK Driving Licence due to the organisation not being accessible by public transport\n, • Experience working within a customer service, helpdesk, or service desk environment.\n, • Experience coordinating engineers, field-based teams, or service personnel.\n, • Knowledge of CRM systems and service management software.\n, • Experience within a sales support or service coordination environment.\n, • Experience with invoicing and purchase order administration.\n, • Previous experience supporting nationwide engineering or installation teams.\n\n What you'll get in return \n Parking on-siteTeam lunch once a week Quarterly outings Annual bonus 20 days holiday plus BH Progression opportunities within a growing organisation What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Fire Extinguisher Engineer - £40k OTE + Joining Bonus Location of works: North & North West London Salary Bracket: £32,445 basic + £5,000 London Weighting On target earnings (OTE): £40,000+ Industry: Fire and Security Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire Extinguisher Engineer for their team. Our client is a leading business in the Fire Protection industry, with engineers based across the country providing support for commercial and domestic sectors, with the company able to provide long-term progression, stability and further training opportunities. Salary and Benefits – Fire Extinguisher Engineer Basic salary of £32,445 plus £5,000 London Weighting OTE of £40,000+ £1,500 joining bonus (£750 after 6 months and £750 after 12 months) available for fully trained engineers with current BAFE certification Company van and fuel card provided 22 days holiday plus 8 bank holidays Company pension scheme PDA, uniform and tools provided Key Responsibilities – Fire Extinguisher Engineer Service, maintain and install portable fire extinguishers across commercial and residential sites Plan and manage your own daily service schedule efficiently Liaise directly with customers to arrange service appointments Complete service reports accurately using a PDA Ensure all work complies with fire safety legislation and health & safety standards Represent the company professionally whilst working independently in the field Skills and Experience – Fire Extinguisher Engineer BAFE Certification – Essential Full UK Driving License – Essential Previous experience as a Fire Extinguisher Technician or Fire Extinguisher Engineer Experience working in customer-facing environments Ability to work independently and effectively manage your own workload Why Join this Company? This is a fantastic opportunity to join a national Fire & Security company where you can enjoy: Established and respected leader within the Fire Protection industry Genuine long-term career prospects within a growing organisation Apply through 4way Recruitment Today! If you're an experienced Fire Extinguisher Engineer based in or near London, this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development. 4way Recruitment are specialists in Fire & Security, Mechanical & Electrical recruitment. Since 2015, our focus has been connecting the right people with the right opportunities. Keywords to support your application: Fire Extinguisher Engineer, BAFE Engineer, Fire Safety Technician, Fire Protection Engineer, Fire Risk, Fire Door Inspection, Fire and Security Engineer, Mobile Fire Engineer, Field-Based Fire Extinguisher Engineer, Portable Fire Extinguishers, Fire Compliance, London Fire Engineer Jobs, Fire Safety Maintenance, National Fire & Security Company. Indeed Tag: IND-LON

Position: Security EngineerJob ID:959591Location: Hertfordshire / North London / EssexRate/Salary: £24,000 - £40,000 DOEBenefits: Company vehicle, overtime, call-out allowance, company equipment providedType: PermanentHSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion, and Shipbuilding sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.The below job description will outline this position:Security EngineerTypically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex.Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems.Carrying out planned preventative maintenance visits.Diagnosing and rectifying faults on security systems.Completing service reports and relevant documentation.Providing excellent customer service whilst attending client sites.Participating in the company call-out rota and responding to emergency breakdowns.Ensuring all work is completed in line with industry standards and company procedures.Qualifications and Requirements for the Security Engineer: Previous experience working on CCTV and Access Control systems.Minimum of 1 year's experience within the security industry.Full UK driving licence with a clean driving record.Minimum of 1 year's driving experience.Ability to work independently and manage workloads effectively.Good fault-finding and problem-solving skills.Strong communication and customer-facing abilities.Working Hours & Package: 40-hour working week, Monday to Friday.Working hours between 07:00 and 17:00.Overtime available.Participation in the call-out rota required.Company vehicle provided.Power tools, drills, and specialist equipment provided (hand tools required).Salary between £24,000 and £40,000 depending on experience.Covering North London, Hertfordshire, and Essex.This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.TPBN1_UKTJ

Automatic Door Engineer Door Industry, Door Repair, Door Installation Edgware, North West London Salary: £38,000 - £45,000 basic + benefits Benefits: Company van (available for reasonable personal use); Overtime opportunities; Ongoing manufacturer and technical training; Career progression; Pension scheme; Mobile phone and tablet provided. Marmon Lift Recruitment is working with a well-established independent entrance systems company seeking to recruit an Automatic Door Engineer to join its growing engineering team in North West London. This is an excellent opportunity for an Automatic Door Engineer to join a respected business offering long-term career progression, ongoing technical development, and a varied workload across commercial and industrial sites. The majority of work focuses on automatic doors, with experience in roller shutters and gates considered highly advantageous. Engineers with at least 1 year of experience in automatic doors are encouraged to apply. Candidates with additional experience working on roller shutters, gates, revolving doors, industrial doors, or high-speed doors will also be considered. Commutable from: Edgware, Wembley, Harrow, Camden, Pinner, Watford, Borehamwood, Ruislip, Ealing, Hayes, Uxbridge, Southall, and surrounding London areas. Automatic Door Engineer Responsibilities: Service, maintain, and repair automatic door systems Carry out planned preventative maintenance and reactive breakdown visits Diagnose electrical and mechanical faults efficiently and safely Work primarily on automatic doors, with occasional work on roller shutters and gate systems where required Complete minor installation and upgrade works where required Ensure all work is completed in line with health and safety regulations Complete accurate service reports and documentation Participate in the on-call rota The Ideal Automatic Door Engineer: At least 1 year of experience working on automatic doors - ESSENTIAL Experience working on roller shutters and/or gate systems - ADVANTAGEOUS Strong electrical and mechanical fault-finding skills - ESSENTIAL EN16005 certification - DESIRABLE BS7036 / DHF qualifications - DESIRABLE Good customer-facing and communication skills - ESSENTIAL Flexible approach to travel across the North London region - ESSENTIAL Full UK Driving Licence - ESSENTIALApply for this role: For a confidential conversation, call (phone number removed) (Monday-Friday) Send your CV Marmon Lift Recruitment is committed to understanding what truly matters in your next move. We work closely with you to ensure you have the right opportunity and represent your best interests throughout the process

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector. They have a vacancy for a qualified domestic heating engineer to cover the North West London area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local housing association contract. The Role: Landlord Gas Safety Checks (CP12s) Fault finding and repairs on central heating systems. Providing high levels of customer care when dealing with tenants and clients Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: 2 years’ experience as a qualified gas/heating engineer Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills. ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1 Full UK Driving Licence No unspent criminal convictions (DBS Check to be carried out on offer of employment) The Package: 40 hours per week Monday to Friday Overtime paid at hourly rate Van, tools, PPE/uniform, and PDA provided. Salary: £35,000 - £50,000 per annum (DOE & Qaulifications) Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer Monthly bonus OTE £60,000+ per annum 20 days holiday plus bank holiday (holiday entitlement increases with service) Pension scheme Employee wellbeing programme Service level awarded annual leave Enhanced maternity and paternity packages Dental/Healthcare cash plan Company platform for development & career progression Team social activities To apply for this vacancy please use an up-to-date CV and one of our team will be in touch. Domestic, Heating, Gas, Maintenance, Engineer

Are you an experienced Electrician who enjoys variety, autonomy and building strong relationships with customers? This mobile maintenance role gives you the chance to travel between a defined cluster of sites across North and North West London, carrying out a mix of planned and reactive electrical maintenance where no two days are the same.Were looking for someone who is technically confident, safety-focused and proud to deliver a first-class service every time a true customer service champion with the electrical expertise to match.£44,000.00 per annum+ Lots of regular overtime paid @ x1.5 and x2+ Call out rota+ Company Van & Fuel CardLocation: Travelling to multiple sites across North and North West London40 Hours per week 8am-5pmWhat youll be doingYoull take ownership of a varied mobile maintenance role, travelling between a defined cluster of sites and building trusted relationships with customers.Youll carry out a mix of planned preventative maintenance and reactive electrical works, keeping each site running safely and efficiently.Youll have the opportunity to use your technical knowledge to diagnose faults, complete repairs and identify additional works where needed.Youll work closely with the Lead Engineer, Contract Manager and support teams, with the backing you need to deliver a high standard of service.Youll keep job updates, PPM records and work documentation accurate and up to date using the companys computer-based maintenance system.Youll play a key part in maintaining strong Health & Safety standards and delivering a reliable, professional service on every visit.What were looking forYoure a qualified Electrician with strong electrical maintenance experience and 18th Edition certification.Youre technically confident, safety-focused and comfortable working independently across multiple sites.You enjoy variety, problem-solving and taking pride in finding the right fix first time.Youre a confident communicator who understands the value of great customer service and representing the business professionally.Youre willing and available to participate in the on-call rota when required.Whats in it for you?25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!Overtime availabilityMatched pensionLife Assurance & Private Medical Insurance (after 12 months)Flexible benefits including retail discounts, electric car scheme, wellbeing supportRecognition & referral bonus programmesVolunteering day & Employee Assistance ProgrammeIf youre an experienced Electrician with a full, clean UK driving licence and youre ready for a new opportunity in a varied mobile maintenance role, wed love to hear from you. Apply today to take the next step in your career.TPBN1_UKTJ

Field Service Engineer (Diesel Engines) Reading, Slough, London (M4 Corridor) Up to £47,000 per annum (depending on experience) + Company Van + laptop + mobile + Overtime available Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading… The Company You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles. The Ideal Candidate You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning. Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector! The Role As the Rail Service Engineer, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity. Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring. The Salary Basic salary up to £47,000 per annum - depending of experience (+ 15% London Allowance must reside inside M25)+ Overtime available + Company Van + Laptop, Mobile Phone. This role is field based, and will be covering the M4 Corridor area, from Reading to London, Working a 4 on 4 off shift basis, (2 Days, 2 Nights) 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard. If you are passionate about providing exceptional customer service within a Field Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview! Either email your CV to (url removed) or call (phone number removed) to discuss Please note – you must be able to prove eligibility to work in the UK to be considered for this position Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Multi-Skilled Operative (Carpenter)Based in Broxbourne, HertfordshirePermanent, full-time, 37 hours per weekSalary: £35,327 - £39,252We have an exciting opportunity for two customer-focused carpentry or multi-skilled professionals with multi-trade backgrounds to join our dedicated organisation.In these roles, youll work in and around our customers homes to ensure our properties are maintained to a high standard. Covering a range of maintenance duties, youll repair and replace doors and windows, rehand timber and garage doors, install fences, conduct locksmithing, repair staircases, handrails, floors and kitchen units and maintain and replenish your van stock. Liaising with a range of customers, youll ensure a first-class service every time.Were looking for candidates with- Experience in a carpentry or multi-skilled role- Strong multi-trade experience- Comprehensive experience in UPVC and/or composite door and window maintenance- Health and Safety training- A full, valid driving licencePlease note, this role may involve lifting and moving heavy objects, tools and materials, as well as working in confined spaces and at heights.You will also be required to have a basic criminal record (DBS) check, which we will pay for.Were a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.We enjoy a benefits package that offers something for everyone, including- 27 days holiday per year plus bank holidays (pro rata for part-time colleagues).- Buy and sell holiday scheme.- Cross-organisational bonus scheme.- Up to 12% pension contribution.- Life assurance cover.- Funded health cash plan or subsidised private medical insurance.- Discount vouchers.- Enhanced family leave.- Range of special leave.- Car loans, cycle to work and electric car lease scheme.The closing date for this vacancy is 3rd August 2026.We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.Other organisations may call this role Carpenter, Multi-Trade Operative, Carpentry Technician, Maintenance Technician, Maintenance Engineer, Technician, or Maintenance Operative.Were committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how well achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While were looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe youd thrive in the role, we encourage you to apply.All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.So, if youre looking for a new role as a Multi-Skilled Operative, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

Service EngineerLocation: Hertford, EnglandSalary: £40,000-£45,000 per annum (depending on experience)Hours: Monday to Friday, 8:00 AM - 5:00 PMJob Type: Full-timeAbout the RoleWe are looking for an experienced and motivated Service Engineer to join a growing engineering business based in Hertford. This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering outstanding customer service.The successful candidate will be responsible for installing, servicing, and maintaining compressed air and vacuum equipment at customer sites, ensuring equipment operates safely and efficiently while building strong working relationships with customers.Key ResponsibilitiesInstall, service and maintain compressed air and vacuum equipment, including associated systems.Diagnose faults and carry out effective repairs and preventative maintenance.Liaise with the Service Department to ensure work is completed efficiently and to schedule.Keep customers and colleagues updated on the progress of jobs.Complete accurate service reports and documentation.Identify opportunities for improvements or additional customer requirements and communicate these internally.Work in line with all Health & Safety policies and procedures.Carry out any other duties appropriate to the role.About YouTo be successful in this role, you will have:GCSE Grade C/4 or above (or equivalent) in Maths and English.A full UK driving licence.Strong mechanical and/or electrical engineering knowledge.Excellent fault-finding and problem-solving skills.A proactive and professional approach to your work.Strong communication and customer service skills.The ability to work independently as well as part of a team.Good organisational and time management skills.The ability to live within approximately 20 miles of Hertford.The right to work in the UK.What's on OfferCompetitive salary of £40,000-£45,000, depending on experience.25 days annual leave plus bank holidays.Private medical insurance.Company pension scheme.Health and wellbeing programme.Free onsite parking.Regular company events.Genuine opportunities for career development and progression.A friendly, supportive and collaborative working environment.If you're a skilled Service Engineer looking for your next opportunity with a business that values quality, teamwork and professional development, we'd love to hear from you. Apply today to take the next step in your engineering career.TPBN1_UKTJ

UPS Service EngineerSouth Region | Home BasedLocations of particular interest: Watford, Bishops Stortford, Bletchley, Buckingham, Bedford, Luton, Slough, Reading, Swindon, Crawley, Camberley, Guildford, Horsham, Maidstone, Oxford, Salisbury, Cambridge, Northampton or surrounding areas.Circa £51,750 package + Overtime + On Call Allowance + BenefitsFully Expensed Company Van with Private UseHome Based RoleSpecialist Training ProvidedAre you an electrically or electronically biased engineer looking for a field based role where you are trusted to manage your own workload and not micromanaged?We are recruiting for a UPS Service Engineer to join a well established engineering company specialising in critical power and UPS systems across the South.This is an excellent opportunity for engineers who enjoy fault finding, problem solving and working independently while developing specialist technical skills.Whats in it for you?Autonomy and flexibilityHome based rolePaid overtimeFully expensed vanSpecialist product trainingEstablished engineering teamLong term stabilityVaried technical workSupportive scheduling teamOpportunity to work with corporate and high profile customer sitesThe Role:You will carry out service, maintenance and fault finding on specialist UPS and critical power equipment across customer sites throughout the South, including London.Engineers are trusted to organise and manage their own workload effectively and are supported by an experienced service team.Full product training and ongoing support will be provided.What Were Looking For:Electrical or electronic engineering backgroundStrong fault finding skillsLevel 3 engineering qualification or equivalentFull UK driving licenceFlexible approach to travel across the South regionEx military candidates are strongly encouraged to apply including candidates from:REME Electronics, Royal Signals Electricians, RAF General Technician (Electrical), Royal Navy Weapons Engineer, Avionics Engineers/Technicians from the British Army, Royal Navy and Royal Air Force.TPBN1_UKTJ

Job: Senior Project IT Engineer Location: Remote, with client visits across West and South Yorkshire Salary: £30,000 to £45,000 depending on experience Contract: Full-time. Permanent The Senior Project IT Engineer is a client-focused technical leader who takes ownership of IT delivery across a designated group of customers. This includes designing and implementing infrastructure projects, providing high-level support, and building long-term relationships through reliable, solution-led service. In this role, you’ll work closely with clients across sectors, including education, to understand their needs, plan future improvements, and deliver projects that align with their goals. You’ll act as both an escalation point and a proactive partner, combining deep technical knowledge with a strong customer focus. You’ll also support a small team, helping them stay aligned to project timelines, technical standards and the expectations of the client. The ideal candidate will have experience working in a managed service environment and be confident leading projects involving technologies such as Office 365, Windows Server, virtualisation platforms, networking and backups. You should be comfortable both working independently and collaborating closely with wider technical and leadership teams. Key responsibilities • Deliver end-to-end IT infrastructure projects for a defined group of clients., • Provide on-site and remote support as a senior escalation point., • Take ownership of the client relationship from a technical standpoint., • Assist in planning and design for future improvements to client environments., • Ensure accurate documentation and high technical standards are maintained., • Support and mentor junior engineers involved in shared delivery. Technical skills and experience, • Proven experience in an MSP or multi-client technical support role., • Strong knowledge of Windows Server, Active Directory, Office 365, Google, MDM, Cyber Security & Compliance, Migrations, Networking and Virtualisation., • Confident delivering technical projects independently., • Familiarity with backup platforms, patching, monitoring, and OS troubleshooting., • Experience supporting education clients (desirable but not essential)., • Proven track record of becoming the main technical lead for customers., • Full UK driving licence and willingness to travel to client sites. What’s on offer, • £30,000 to £45,000 depending on experience., • Flexible, remote-first role with field-based responsibility., • Support for training, certification and long-term progression., • A trusted and respected position in a team that values professionalism and quality of service., • Benefits including health cover, birthday leave, employee assistance programme and regular socials. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Keywords: Senior IT Engineer, Project Engineer, Infrastructure Engineer, MSP jobs, Office 365 migration, Windows Server, Networking jobs, Cyber Security, Remote IT jobs, Field Engineer Yorkshire, Virtualisation, Active Directory, IT Projects, Technical Lead, IT Support Engineer, MDM, Backup Solutions, Education IT Support, Managed Services.

Description About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: In this role you will be working to support major projects and programmes across our military/defence, public sector, specialist accommodation, or leisure customers. As the Project Coordinator, you will work with the programme managers and project managers to ensure that we are implementing on time and to budget, as well as suggesting effective solutions. Key areas of focus: Joining our Implementation teams, you will be responsible for supporting the projects and programmes in areas such as governance, ordering and buying, and supplier and partner coordination to ensure we complete work on time and to budget. Your day to day role will consist of the following responsibilities, and you may be required to carry out further responsibilities at the company's discretion: • Creation of structured documents and project plans in conjunction with Project Managers, in line with project objectives & timelines;, • Working with project managers and colleagues across the business to track progress against key deliverables; Creation of internal and external reports and dashboards, and attending governance meetings when required to report on progress; • Monitor cost tracking against project budgets, including reporting on project spend;, • Working with various project stakeholders (internal & external) to support in scheduling of project meetings;, • Supporting project managers in the completion of lessons learned reviews post implementation and manage actions through to completion;, • Handling customer queries, providing appropriate solutions and alternatives within the expected timeframe and following up to ensure resolution. About you: You will be a dynamic, self-motivated professional with the ability to engage internal and external stakeholders confidently in order to get the job done. You value detail and are able to organise and execute detailed plans effectively. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • Is a good communicator with ability to provide detailed and concise progress reporting internally and to the customer., • Has the ability to work under pressure, to tight deadlines., • Is proactive and driven, if they see a task that needs to be completed they will take ownership., • The ability to pass a DBS security check, or for certain projects a higher level clearance. Your experience: • Proven experience in a project coordinator or PMO type role., • An understanding of the principles of project delivery., • Very familiar with Microsoft Office., • Ability to engage and learn the use of new software tools to manage implementations. It would be nice to also have… • Knowledge of the telecommunications industry, especially of internet service providers and managed services., • Experience working to deliver in military/defence, public sector, specialist accommodation, or leisure environments., • Certifications in programme and project management (e.g. MSP, Prince2) are desirable. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Role title: Infrastructure and Cloud Services Engineer (Presales Focus) Salary: £50,000 - £60,000 Base Plus benefits Location: Cirencester/Hybrid (Requirements to work on site around the UK and in the office 2 days a week) This is a superb full time Infrastructure and Cloud Services Engineer opportunity to work across core infrastructure, Storage, Virtualisation, private Cloud (Nutanix, VMWare), Azure & Intune. This role will be 75% Pre-Sales and 25% Hands-On. The ideal candidate will have reseller or MSP background and will have worked with a multi-customer base. Your pre-sales/solutions experience will be around Proof of Concept (POC), Solution Design, Customer Facing, and you will also have the ability to do full implementations off the back of the pre-sales when needed. Main client base in in the M4 corridor and down in to London although client travel is minimal. The ideal candidate will be enthusiastic and demonstrate initiative - with an interest in developing technologies and keeping up to date with news skills in your their own time - R&D, exploring new tech etc. As a Presales focussed Infrastructure and Cloud Services Engineer, you will help shape and influence the technical strategy for the company while designing scalable, resilient, and innovative server, storage, and virtualization solutions. This role will lead the technical design and presales activities for infrastructure solutions (compute, storage, virtualisation, hybrid cloud). The role will involve a mix of technical presales and project delivery, primarily supporting customer engagements related to VMware, Nutanix, and cloud services. You will be a key contributor to the design, deployment, and lifecycle management of customer environments, helping our client grow its cloud and infrastructure service offerings. This role offers a pathway to specialise further into solutions architecture or technical sales leadership over time. Ideal experience - • Strong hands-on experience with VMware vSphere, vCenter, and related VMware technologies., • Strong hands-on experience with Nutanix Enterprise Cloud platforms., • Understanding of infrastructure sizing, HA design, backup/DR strategies, and performance tuning., • Good knowledge of hybrid cloud integrations and private cloud designs., • Customer-facing skills with the ability to translate technical requirements into business outcomes., • Experience with Modern Workplace technologies and solutions such as M365, Google Workspace, MS Intune, MDM Tools., • Experience with Azure and/or AWS environments (VM provisioning, storage, networking, IAM, cost control)., • Scripting and automation knowledge (e.g., PowerShell, Python, Ansible)., • Experience with backup solutions (e.g., Veeam, Carbonite, • Understanding of security principles related to infrastructure and cloud services., • Familiarity with enterprise storage technologies (SAN, NAS, HCI)., • Exposure to containerisation technologies (e.g., Kubernetes, Tanzu, Docker) would be advantageous., • Relevant certifications (e.g., VCP, NCP, Azure Administrator Associate, AWS Solutions Architect Associate). This role is ideal for someone passionate about infrastructure and cloud technologies who enjoys the blend of technical consulting and project delivery. You will be joining a fresh, vibrant, and ambitious team, with opportunities to further grow your career in cloud architecture, presales leadership, or technical consultancy. If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Your Future Starts Here – Join the FAFS Fire & Security Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At FAFS Fire & Security, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, subject to experience, • Fully equipped company vehicle, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional holiday day for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities. Please inform us if you require any reasonable adjustments to enable you to participate in the hiring process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

We’re looking for a Senior Software Engineer to join our team of 10, working primarily on our web app and workplace platform. While you’ll be frontend-leaning, you’ll also act in a tech lead capacity; designing solutions that span our entire stack, including backend services, APIs, and database models. In this role, you’ll: • Take ownership of end-to-end feature delivery, from shaping requirements to deployment and monitoring., • Design technical solutions that involve both frontend interfaces and backend integrations., • Collaborate closely with product managers, designers, and other engineers to bring new end-user features to life., • Define and champion engineering best practices across frontend and backend development., • Contribute to the evolution of our technical architecture as we grow our platform and user base., • Participate in code reviews, mentor other engineers, and foster a culture of knowledge sharing., • Help us continually improve our engineering processes, tools, and ways of working. You’ll work across our modern, TypeScript-based stack: • Frontend: React (Next.js), GraphQL (Apollo), TypeScript, • Backend: Node.js (AWS Lambda), Prisma & PostgreSQL, • Testing: Cypress + Jest, • Infrastructure: AWS, Terraform, CI/CD pipelines, • Practices: Agile, Kanban, pair programming, continuous delivery You’ll be a great fit if you: • Have 7+ years’ experience in software engineering, with significant experience in frontend technologies but comfortable working full-stack., • Are highly proficient in React, TypeScript, and GraphQL, with a strong grasp of backend fundamentals in Node.js., • Have experience designing technical solutions involving APIs, database models, and service integration., • Understand scalability, performance, and security across both frontend and backend., • Enjoy working closely with product and design teams to build features that delight users., • Are comfortable mentoring others and helping set technical direction for projects., • Bonus points if you’ve worked on fintech products or complex transactional systems. At Penfold, we’re on a mission to help everyone save enough to be comfortable in later life. We’re tackling one of society’s biggest challenges — pensions — by rebuilding the experience from the ground up and making saving simple, engaging, and accessible. You’ll: • Work on high-impact features used by 100,000+ savers and thousands of businesses., • Influence the technical direction of our platform and help shape how we deliver value., • Join a supportive, ambitious, and collaborative team where engineers have a big voice in product decisions. Penfold is committed to providing a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Our benefits package includes: 🤑 Competitive salary- we review salaries more than once a year to make sure you get what you deserve 💵 A fantastic pension (country dependent) - we offer a 10% employer contribution pension, where you are welcome to contribute on top (we offer salary sacrifice too), but no requirement for you to do so. 🏝️ Unlimited holidays - A minimum of 33 days per year (including 8 Bank Holidays) and the option to take more! 🏥 Medical insurance (country dependent) - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active and PureGym memberships, free Apple Watches) 🌍 Remote working - we have an awesome office you can use anytime but we are a remote-first company. You can work from anywhere in Europe. We trust you to get your work done in whatever environment suits you! 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need 📚 Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals 🥳 We will pay for your travel expenses for you to come to the UK, for company-wide meetings and socials at least every 6 months 🤝 Hired through our talent partner Deel if you are outside of the UK, your taxes are sorted so you don't need to worry Description Size: 65 employees Funding Stage: Series A Our mission Helping everyone save enough to be comfortable in later life The problem Pensions are a huge societal problem with two route causes: • People don’t understand pensions, • People hate dealing with pensions So 82% of people aren’t saving enough for retirement, according to The Institute for Fiscal Studies. We believe that the pensions industry is broken. Traditional providers, with their outdated products and poor customer service, have put people off saving. The world of work is rapidly changing and the pensions industry is falling further and further behind. The result is we’re living through a silent savings crisis. We started Penfold to address this crisis and get more people saving more for their future by making pension saving easy, accessible and engaging. Our vision How we help everyone adopt healthy saving habits We’ve done away with the legacy systems and processes that old-school providers are built on, starting from scratch with our purpose-built pension platform which: • Brings clarity and confidence about pensions, • Creates a sense of security about savers’ financial future, • Increases visibility of savings and investments, • Gives a sense of ownership and control over money, • Helps savers’ understand the when, why and how of pensions, • Offers a seamless and low friction experience, • Has fantastic customer service when you need it Our story We started as the pension for the self-employed in 2019. Up to 80% of self-employed people weren’t saving into a pension. We set out to solve that by building a flexible and straightforward pension that got self-employed saving. • Expansion: We expanded our pension to all individual savers in early 2021. Our pension can help everyone contribute, transfer and engage with their pension savings. We started focusing on limited company directors and those in full-time work as well., • Welcoming workplace: We launched our workplace pension in Autumn 2021. Pensions are one of the most expensive benefits companies offer. They don’t work for employers or employees. We started offering the future of workplace pensions and have been listed by The Pensions Regulator., • The future is bright: We've got over 100,000 users and thousands of business clients. And we've still got so much further to go to make sure everyone is saving enough for a great retirement. Our values • Delight our customers, • Be a great place to work, • Challenge directly with empathy, • Work from first principles, • Move fast, • Be accountable Backed by the best We’re backed and supported by some of the most experienced fintech investors and entrepreneurs in Europe. Our investors include venture capital firms Plug & Play Ventures and Force Over Mass Capital, as well as early backers in some of technology’s biggest names like Spotify, Dropbox, Adyen and Funding Circle. In 2021, 2022 and 2024, we were thrilled to offer our customers a chance to invest in the business too via our crowdfunding campaigns, reaching our targets in less than 24 hours. Our most recent recognition • Best Workplace Auto-Enrolment Pension 2025 at the HR & Employment Awards, • Ranked #72 on the Sifted 100: UK & Ireland Leaderboard for 2025, • Excellent Rating, Trustpilot Pension Category 2020-2025

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? This is an exciting opportunity to join our rapidly growing technology team, responsible for continuous growth and support of an unrivalled betting experience for millions of sports fans everywhere. We’re looking for a Principal Mobile Engineer who will bring their creativity and experience to Hard Rock Bet to help us build software with a spark of magic. This is a role that works closely with Product Management, Design, QA, and Backend Engineering to deliver a full-featured mobile app. The candidate should have a strong track record developing React Native apps, as well as experience with iOS and/or Android apps, preferably with a background in sportsbook, gaming, or a related industry. Your responsibilities will include: Lead the Frontend technical direction of the Casino Technology unit, owning architectural decisions within the domain while ensuring alignment with the broader mobile platform. Partner with peer Principal Engineers in Core and Sportsbook units and the Technical Director for Mobile to define, evolve, and uphold shared engineering standards, patterns, and conventions. Own the architecture and evolution of Casino-domain features within a high-performance React Native application for iOS and Android, serving tens of thousands of daily users across multiple product variants and regulatory jurisdictions. Develop & improve a high-performance mobile application in React Native for iOS and Android, serving tens of thousands of daily users. Drive multi-quarter technical initiatives — legacy system migration, platform modernization, design system adoption, and build infrastructure improvements — collaborating across units to coordinate execution. Mentor and develop senior and staff engineers through architectural guidance, code review culture, and hands-on pairing on complex problems. Partner with Product Management, Design, QA, and Backend Engineering to shape roadmaps, inform feasibility, and make build-vs-buy-vs-migrate decisions for the Casino domain. Evaluate and integrate AI-assisted development tools and workflows to improve team productivity, code quality, and developer experience. Navigate the challenges of working in a highly regulated industry, ensuring compliance and stability while minimizing the architectural cost of jurisdiction-specific requirements. Serve as the escalation point for complex technical problems within the Casino unit — leading troubleshooting efforts, identifying root causes quickly, and turning incidents into systemic improvements. Champion comprehensive observability — analytics, error reporting, and performance monitoring — and use data to drive architectural and product decisions. Contribute to cross-unit technical forums, representing Casino engineering priorities and collaborating on platform-wide decisions. Employ state-of-the-art technologies and strategies to optimize content delivery, application performance, and developer productivity. Cultivate a positive engineering culture that values quality, pragmatism, and continuous improvement. What are we looking for? We are looking for a technical leader who raises the engineering bar within their unit — someone who identifies systemic problems before they escalate, makes sound architectural decisions, and multiplies the output of the engineers around them. The ideal candidate isn't just interested in what we're building right now, but wants to understand where we're going and partners with peer Principals and the Technical Director for Mobile to shape the technical strategy that gets us there — all in service of delivering the best customer experience. The ideal candidate will have: 10+ years of experience in developing mobile applications (native and hybrid), with at least 7 years focused on React Native. Bachelor's degree in Computer Science or a related field; or equivalent demonstrated experience. Deep expertise in React Native application architecture using TypeScript in strict mode, with a track record of defining patterns and conventions adopted across engineering teams. Mastery of dual state management strategies — client state (MobX) and server state (TanStack React Query) — including the judgment to enforce clear boundaries between them at scale. Comfortable working with AI-assisted development tools (e.g., Claude Code, Cursor, Codex) and interested in shaping how the team leverages them — not just as a user, but in defining conventions, guardrails, and workflows that scale. Proven experience designing real-time mobile systems using RESTful services, WebSockets, and GraphQL, with an emphasis on resilience, latency, and graceful degradation. Significant native iOS (Swift/Objective-C) and/or Android (Kotlin/Java) experience, particularly in authoring and maintaining native module bridges and managing cross-boundary data flow. Prior experience in the igaming, sportsbook, or online gaming industry, with a strong understanding of the regulatory, compliance, and geolocation constraints that shape product and architecture decisions. Experience architecting multi-variant mobile applications — managing divergent product configurations, jurisdiction-specific logic, and feature flag–driven rollouts (e.g., LaunchDarkly) within a single codebase. Ownership of cross-cutting technical initiatives such as design system creation, legacy codebase migration strategies, developer tooling, or CI/CD pipeline optimization for App Store and Play Store delivery. Comprehensive knowledge of the mobile development lifecycle — application architecture, OS-level APIs, debugging, performance profiling, security hardening, and deployment — with the ability to set org-wide standards in each area. Demonstrated ability to identify, scope, and drive multi-quarter architectural improvements — balancing long-term technical vision against near-term product delivery. A track record of mentoring senior and staff engineers, elevating team capabilities through code review culture, technical documentation, and architectural guidance. Strong cross-functional influence — able to partner with Product, Design, QA, and Backend Engineering leadership to shape roadmaps and make build-vs-buy-vs-migrate decisions. Contagious and positive work ethic that raises the bar for engineering quality across the organization, not just the immediate team. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is embedded within the Mimir, Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: • Partner closely with product engineering squads (embedded model), • Own production reliability for high-SLA and complex customer environments, • Design and implement automation to scale our reliability practices, • Ensuring our customers meet our SLO targets, • Define and evolve per-tenant SLOs and reliability models, • Proactively reduce SLO burn to prevent repeat incidents, • Serving as a primary escalation point and on-call for relevant incidents, • Lead customer-impacting incident response and post-incident reviews, • Contribute to design docs and code reviews, • Influence feature design to ensure production scalability and operability, • Build automation to eliminate toil where needed, • Improve alert quality and reduce noisy escalations We seek a staff software engineer operating at the intersection of customer needs, production systems, and product engineering. • 8+ years engineering experience, 4+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Strong experience with technical leadership, leading a team through projects, mentoring other engineers on the team and serving as a force-multiplier, • Experience operating multi-tenant systems in production, • Strong experience designing and implementing SLOs, • Experience with one or more programming languages (e.g. Go, Python, Java, etc), • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling., • Excellent problem-solving and troubleshooting skills., • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents), • Ability to reason about performance, scaling, and failure modes, • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction., • Ability to partner deeply with product engineering teams, • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!), • Regular 1:1s to with your manager and colleagues, • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc., • Improve observability of customers within their environments, • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands, • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle., • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs, • Participate in PR review and collaborating with other engineers on their Design Docs, • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality, • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _.#LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Position Title: Full Stack Senior Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

We are seeking an experienced and dedicated Field Service Engineer to join our team. The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products. Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous. Field Support Area : Post Codes PE and NR (Peterborough and Norwich) Duties & Responsibilities: • Attend site to carry out repair work on products covered by the manufacturer’s warranty., • When required carry out site survey and commissioning of Grant Engineering products., • Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service., • Advise customers, installers, and commissioning engineers on product installation., • Dealing with Technical issues, administration and correspondence on a day-to-day basis., • Assist in the management of your diary including providing up to date local / logistical information for your area., • Bringing matters of disrepute to FSM., • Carrying out a substantial amount of driving on a daily basis with overnight stays when required., • Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed., • Provide on-site / In-house training / Assessments as requested by the company., • Identify Technical / Service trends and report all concerns to the FSM., • Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager., • Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager., • Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances., • Keep up to date with new in-house developments and attend internal training programmes as required., • Ensure all Professional Qualifications are kept up to date. Our Engineers cover the following disciplines, and specific training will be provided: • Oil boilers Solar Thermal, • Air Source Heat Pumps Unvented cylinders, • Biomass Smart controls After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.

Fire & Security Installation Engineer - Midlands-based with National coverage Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Fire & Security Project Engineer, we're looking for someone who is Midlands-based who is happy to accommodate frequent travel as required Basic Salary – up to £34,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Fire Systems Project Engineer’s A self-motivated Engineer role working as part of a team in the UK. The position will involve working closely with the Project Manager on all projects from inception through to completion and will involve site supervision and man management from time to time and commissioning multisystem projects within the UK. • Demonstrate comprehensive knowledge of CCTV, Fire, Intruder, Access Control, and Nurse Call systems, carrying out contractual and technical reviews and supporting the Project Manager throughout the project lifecycle., • Attend sites as required to support installation and project delivery activities., • Conduct system handovers and provide client training for smaller installations when necessary., • Maintain a strong understanding of current industry standards to ensure the effective delivery of multi-discipline systems on time and within budget., • Collaborate closely with the Sales Team and Installations Manager to ensure seamless, end-to-end project delivery., • Coordinate and manage subcontract labour when required, acting as a key point of contact for clients throughout the duration of each project., • Complete technical audits and undertake NSI compliance audits as requested., • Work proactively and manage your own workload, demonstrating strong initiative and problem-solving capabilities., • Demonstrate effective time management, working alongside the Manager to develop key skills that support efficient project delivery., • Utilise strong computer skills to support project documentation, reporting, and communication., • Take personal responsibility for ensuring all systems are handed over in line with current standards, best practices, and within departmental budget expectations. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Proven experience within the fire & security industry, with a strong understanding of installation, and maintenance practices., • Solid technical knowledge of major fire & security systems and involvement in complex, large-scale projects., • Experience managing and delivering engineering projects across both single-site and multi-site environments., • Demonstrated technical expertise with the ability to communicate effectively and build strong working relationships across teams and with clients., • Demonstrates energy, drive, and enthusiasm in all aspects of work., • Previous experience in a customer-facing role is preferred, with a strong focus on delivering high-quality service., • Excellent organisational and time management skills, with the ability to prioritise effectively., • Professional demeanour, with the ability to represent the company confidently and courteously., • Committed to providing exceptional customer service and ensuring client satisfaction., • Capable of working independently as well as collaboratively within a team environment., • Full UK driving licence is essential. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – Earn up to £34,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time., • Enhanced Pension Scheme – Plan confidently for the future with our Royal London Pension., • Comprehensive Life Assurance – Enjoy peace of mind with life cover equal to 4x your annual salary., • Generous Holiday Package – Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days)., • Referral Bonus Scheme – Earn up to £1,000 for each successful candidate referral – and there’s no limit to how many referrals you can make., • Mental Health & Wellbeing Support – Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme., • Employee Recognition Programme – Be rewarded and celebrated for your contribution through our structured recognition initiatives., • Career Growth & Development – Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Description Role Title: Senior Cloud Engineer (OpenStack Platform) Location: Remote, UK About Brightsolid Brightsolid is a leading provider of hybrid cloud and managed services, delivering secure, sovereign, AI-ready infrastructure platforms across the UK. Our next-generation cloud platform is built on an open, extensible architecture using Canonical’s OpenStack, enabling scalable, resilient, and multi-tenant cloud services for modern workloads including virtual machines, containers, bare metal and AI platforms. Role Overview The Senior Cloud Engineer is a senior technical role within the Cloud Engineering function, responsible for the design, implementation, and ongoing operation of Brightsolid’s large-scale OpenStack-based cloud platforms and associated storage systems. You will act as a technical leader within the team, ensuring that platforms are architected correctly for multi-tenant environments while supporting the ongoing evolution of the Brightsolid Cloud platform. This role represents a shift from traditional public cloud and VMware-based platforms towards open-source technologies, with a strong focus on OpenStack, Canonical tooling, and large-scale infrastructure engineering. Key Responsibilities • Technical Leadership, • Provide hands-on technical leadership across OpenStack-based cloud platforms, acting as a subject matter expert in cloud infrastructure and distributed systems., • Support the development of engineering standards, patterns, and reusable designs, while mentoring other engineers within the team., • Ensure solutions are designed to meet both customer and business requirements in multi-tenant environments., • Platform Engineering, • Design, implement, and manage Brightsolid’s OpenStack cloud platform, including compute, storage, and networking components., • Work across the full lifecycle of the platform, including build, deployment, optimisation, and scaling of services., • Ensure the platform remains highly available, resilient, and capable of supporting diverse workloads., • Storage and Data Platforms, • Design and support large-scale storage platforms underpinning the cloud environment, including high-performance and enterprise storage solutions., • Contribute to the architecture and operation of block, object, and distributed storage services, ensuring performance, durability, and scalability requirements are met., • Automation and Infrastructure as Code, • Drive the adoption of infrastructure-as-code and automation practices across the cloud platform., • Develop and maintain deployment tooling, orchestration templates, and automation pipelines to ensure consistent and repeatable platform delivery., • Support a continuous delivery approach for infrastructure services., • Operations and Service Reliability, • Support the ongoing operation of the Brightsolid cloud platform, including monitoring, troubleshooting, and resolution of complex issues., • Ensure platform compliance, patching, and lifecycle management activities are performed in line with operational standards., • Contribute to a high-availability, 24x7 service environment., • Technology Strategy and Innovation, • Contribute to the evolution of Brightsolid’s cloud platform, working closely with Cloud Engineering leadership and Product Management to enhance capabilities and introduce new technologies., • Support the ongoing transition to open-source platforms and ensure alignment with long-term strategic goals., • Collaboration and Stakeholder Engagement, • Work closely with Network Engineering, Security Operations, Product Management, and Customer Success teams to deliver integrated cloud services., • Engage with external partners including Canonical to support platform development, deployment, and optimisation. Requirements Key Skills and Experience Essential • Strong experience in a senior cloud engineering or infrastructure engineering role., • Demonstrated experience designing and operating large-scale cloud platforms or distributed systems., • Proven expertise in Linux-based systems and infrastructure. Strong understanding of infrastructure-as-code and automation principles., • Experience working in a managed service or service provider environment delivering high availability solutions. Desirable • Experience with OpenStack and associated technologies including compute, networking, and orchestration services., • Experience with distributed storage platforms and data services., • Familiarity with Canonical tooling and cloud deployment models., • Experience with automation frameworks such as Ansible, Terraform, or equivalent tooling. Experience supporting multi-tenant environments and large-scale infrastructure platforms. Behaviours and Attributes • Strong technical leadership with the ability to influence design and engineering decisions., • Collaborative approach with the ability to work across multiple technical domains., • Customer-focused mindset with a strong emphasis on service quality and reliability., • Ability to operate both strategically and at a detailed technical level., • Continuous improvement mindset aligned to modern engineering practices. This role is central to delivering Brightsolid’s next-generation cloud platform, focused on open-source technologies, platform sovereignty, and enabling customers to run modern, scalable workloads on a secure and high-performance infrastructure foundation. To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 29th July at 12:00noon Benefits

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK Remote | £105,000 - £135,000 + Incentive Awards tied to your performance + | _ - Engineering About our Engineering Teams: We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. We contribute to as much as possible. Our is a good place to learn even more about what we do! Your day-to-day This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more! Together you'll build and support a particular part of Monzo. Our squads belong to our wider collectives (a word we use to describe self-governing business units of ~100 people). They are: Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security & Expansion. All of our collectives are doing innovative work, many of which have machine learning and AI at the forefront- from fighting financial crime to building smarter financial tools - and you may have the opportunity to join a collective that gives you direct exposure to this exciting space. They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need! Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles. How we work Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but we don't have a mandated requirement on office attendance, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ️ Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life: At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency ✨ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Work the way that works for you with Monzo! You should apply if: • you have strong experience working on the backend of a technology product, • you want to be involved in building a product that you (and the people you know) use every day, • you have a product mindset: you care about customer outcomes and you want to make data-informed decisions, • you’re comfortable working in a team that deals with ambiguity, • you’re interested in distributed systems and writing resilient software, • you have some experience with strongly-typed languages (Go, Java, C, Scala etc.)., • you think you’d enjoy the kind of work we’re doing We're on the look out for L50 Engineers at the moment, you can read more in our _- we will interview you across the whole frame work, so if you are not sure what level you are aiming for please chat to your recruiters! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! What you’ll be working on: We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below: • to write our application code (there’s an excellent interactive Go tutorial ), • _ for most persistent data storage, • _ for our asynchronous message queue, • and to schedule and run our services, • _ for RPC, • for most of our production infrastructure and for most of our data infrastructure, • React for our public web apps and internal tools, • We also have physical datacenters with actual cables to connect to various third parties The Interview Process: Our interview process involves three main stages: • Initial Call, • Take home task or pair coding exercise, • Final interview: including a system design and a behavioural interview Our average process takes around 4 weeks but we will always work around your availability. One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see _. What’s in it for you: £105,000 - £135,000 + Incentive Awards tied to your performance ✈️We can help you relocate to the UK ✅We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ We're usually always hiring for Backend Engineers, so there's no closing date for this job. #LI-Remote #LI-HJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

AI Engineer – Intelligent Agents (Audio Focus) Are you ready to shape the next frontier of AI-powered audio experiences? Our client is launching an AI Studio to transform how we deliver curated music and intelligent audio services to businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What You’ll Do AI Agent Development • Design and build AI agents using Python and frameworks like OpenAI Agents SDK, LangChain, AutoGen, and Google ADK, • Create multi-agent orchestration systems for complex workflows (e.g., music curation, content analysis, scheduling), • Integrate multimodal AI models, including voice synthesis and music understanding Audio Technology Integration • Work with libraries such as LibROSA and PyDub to enable audio analysis and processing, • Develop tools for BPM detection, genre classification, energy and mood mapping, • Create systems for automated content compliance and rights management Platform Engineering • Build scalable AI platforms that interface with our music management systems, • Develop APIs and edge AI capabilities for real-time audio delivery in retail environments, • Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership • Lead generative AI experimentation in music and voice, • Evaluate emerging AI trends for commercial audio application, • Mentor junior engineers and share best practices in AI agent development Cross-Functional Collaboration • Translate business needs into intelligent, scalable AI solutions, • Work closely with music curators and product teams to align technology with creativity, • Present AI initiatives and outcomes to internal and external stakeholders Essential • Degree in Computer Science, Engineering, or related field (or equivalent experience), • 1+ years of hands-on AI agent development (multi-agent systems a plus), • Strong Python programming skills and experience with modern AI/ML frameworks, • Familiarity with LLMs, prompt engineering, CoT reasoning, and AI orchestration tools, • Solid understanding of audio processing and music tech, • Proven ability to build and integrate APIs and scalable systems, • Experience identifying AI use cases and translating them into business value Preferred • Experience with LibROSA, Essentia, or other audio analysis libraries, • Knowledge of computational musicology and MIR, • Familiarity with semantic search, vector databases, and explainable AI, • Understanding of music licensing and rights management, • Background in retail tech or B2B SaaS is a plus What We Offer • A unique opportunity to shape the future of AI in music and audio tech, • Work alongside industry-leading music curators and audio professionals, • Access to extensive music libraries and real-world deployment environments, • A creative, collaborative culture that values innovation and integrity Ready to lead the AI audio revolution? Interested? Please Click Apply Now!

.NET Developer - Liverpool (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for .NET Developer with excellent experience of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. There are opportunities for training into technologies such as: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Their benefits include the following: • Bonus (10-15%)., • Share options., • Private medial healthcare (family plan included)., • Company pension (15% company contribution)., • Home working opportunities., • Free subscription to the service once online., • Pluralsight subscription., • 27 days holiday. Customers come first. They want a shopping experience that is easy, accessible and supplies well-known brands hassle free. Our client believes this is achievable and wants to revolutionize the shopping experience. If you would like to explore the possibility of joining the revolution, please do apply today! Location: London, UK / Remote Working Salary: £55,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Are you an experienced Fire Alarm & Security Engineer looking for a new challenge? Our client, a leading company in the maintenance of fire and security systems, is seeking a skilled professional to manage existing contracts across the M4 corridor, Bristol to Oxford. The role offers a competitive salary of £40,000 per year. The Role: The Fire Alarm & Security Engineer will be responsible for: • Managing and maintaining existing contracts in the Bristol and Oxford areas., • Ensuring all systems are fully operational and compliant with industry standards., • Conducting regular inspections and maintenance - roubleshooting and resolving any issues promptly., • Providing excellent customer service to clients and addressing any concerns they may have., • Keeping detailed records of all maintenance and repair work conducted., • Comissioning new instals (they wil train you on this if you haven't got experience). The Candidate: The ideal Fire Alarm & Security Engineer will have: • Proven experience in the fire and security industry., • Strong technical knowledge of systems., • Excellent problem-solving skills and attention to detail., • Ability to manage multiple contracts and prioritise tasks effectively. The company is a leader in maintaining fire and security systems, ensuring safety and security for a wide range of clients. They are dedicated to providing high-quality service and maintaining strong relationships with their customers. If you're a Fire Alarm & Security Engineer with industry experience and a passion for maintaining safety standards, this could be the perfect role for you. Don't miss this opportunity to join a reputable company and make a significant impact in the Bristol and Oxford areas. If you have experience as a Security Systems Engineer, Fire Alarm Technician, Safety Systems Specialist, Security Maintenance Engineer, or Fire Safety Engineer, you might find this Fire & Security Engineer role particularly interesting. Consider applying to take the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you an experienced Fire & Security Engineer looking for a new challenge? Our client, a leading company in the maintenance of fire and security systems, is seeking a skilled professional to manage existing contracts across the M4 corridor, Bristol to Oxford. The role offers a competitive salary of £40,000 per year. The Role: The Fire & Security Engineer will be responsible for: • Managing and maintaining existing contracts in the Bristol and Oxford areas., • Ensuring all systems are fully operational and compliant with industry standards., • Conducting regular inspections and maintenance - roubleshooting and resolving any issues promptly., • Providing excellent customer service to clients and addressing any concerns they may have., • Keeping detailed records of all maintenance and repair work conducted., • Comissioning new instals (they wil train you on this if you haven't got experience). The Candidate: The ideal Fire & Security Engineer will have: • Proven experience in the fire and security industry., • Strong technical knowledge of systems., • Excellent problem-solving skills and attention to detail., • Ability to manage multiple contracts and prioritise tasks effectively. The company is a leader in maintaining fire and security systems, ensuring safety and security for a wide range of clients. They are dedicated to providing high-quality service and maintaining strong relationships with their customers. If you're a Fire & Security Engineer with industry experience and a passion for maintaining safety standards, this could be the perfect role for you. Don't miss this opportunity to join a reputable company and make a significant impact in the Bristol and Oxford areas. If you have experience as a Security Systems Engineer, Fire Alarm Technician, Safety Systems Specialist, Security Maintenance Engineer, or Fire Safety Engineer, you might find this Fire & Security Engineer role particularly interesting. Consider applying to take the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

.NET Developer - Thame, Oxfordshire (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for .NET Developer with excellent experience of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. There are opportunities for training into technologies such as: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Their benefits include the following: • Bonus (10-15%)., • Share options., • Private medial healthcare (family plan included)., • Company pension (15% company contribution)., • Home working opportunities., • Free subscription to the service once online., • Pluralsight subscription., • 27 days holiday. Customers come first. They want a shopping experience that is easy, accessible and supplies well-known brands hassle free. Our client believes this is achievable and wants to revolutionize the shopping experience. If you would like to explore the possibility of joining the revolution, please do apply today! Location: Thame, Oxfordshire, UK / Remote Working Salary: £30,000 - £45,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

• Manage incoming emails and respond to customer enquiries. • Answer and make customer phone calls. • Book surveys, installations, and service appointments. • Prepare quotations using company templates. • Raise invoices and assist with accounts administration. • Follow up on outstanding quotations and payments. • Update and maintain the CRM (HubSpot). • Manage diaries and engineer schedules. • Liaise with customers, suppliers, and manufacturers. • Organise documents, spreadsheets, and business records. • Provide administrative support to the Managing Director. • Use AI tools, including ChatGPT, to improve productivity and streamline workflows. • Identify and implement opportunities to improve systems and processes.

We are seeking an experienced and dedicated Field Service Engineer to join our team. The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products. Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous. Field Support Area : Post Codes LL and SY (Llandudno and Shrewsbury) Duties & Responsibilities: • Attend site to carry out repair work on products covered by the manufacturer’s warranty., • When required carry out site survey and commissioning of Grant Engineering products., • Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service., • Advise customers, installers, and commissioning engineers on product installation., • Dealing with Technical issues, administration and correspondence on a day-to-day basis., • Assist in the management of your diary including providing up to date local / logistical information for your area., • Bringing matters of disrepute to FSM., • Carrying out a substantial amount of driving on a daily basis with overnight stays when required., • Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed., • Provide on-site / In-house training / Assessments as requested by the company., • Identify Technical / Service trends and report all concerns to the FSM., • Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager., • Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager., • Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances., • Keep up to date with new in-house developments and attend internal training programmes as required., • Ensure all Professional Qualifications are kept up to date. Our Engineers cover the following disciplines, and specific training will be provided: • Oil boilers Solar Thermal, • Air Source Heat Pumps Unvented cylinders, • Biomass Smart controls After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.

itD is seeking a Sr. Software Engineer/SRE (Site Reliability Engineer). We are looking for a highly motivated Lead Site Reliability Engineer on the Observability team. You will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. The opportunity is remote in the UK. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Job Title: Senior Site Reliability Engineering for Observability Work Location: UK (Remote) Duration: 12 months Working hours: 11am to 7pm (mostly) Interviews: 2 Webex Video Rounds The Meraki cloud supports millions of customer devices from 8 data centers around the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving billions of HTTP requests per day globally. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. As a Lead Site Reliability Engineer on the Observability team you will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. Examples of projects our team works on: ● Design, deploy and scale our Prometheus architecture to handle 100+ million active series and beyond. ● Deploy and operate large, high-performance ElasticSearch clusters holding 2000+TB of data. ● Deploy and grow high-throughput data pipelines built on Kafka, handling hundreds of thousands of events per second. ● Design and build an alerting system that allows engineering teams to construct alerts from multiple data sources and alerting workflows. ● Write libraries and APIs that give engineers self-service access to our monitoring, logging, and other observability systems. ● Use Terraform to deploy public and private cloud infrastructure. You are an ideal candidate if you: ● Have 5+ years experience designing, deploying and operating mid to large size distributed systems on VMs or bare metal machines running Linux (we run Debian and Ubuntu). ● Have 2+ years experience developing with languages like Ruby, Python, Go, Scala, or Bash. ● Are excited by the challenge of solving difficult problems in large distributed systems that deal with huge amounts of data. ● Want to work on a highly autonomous team that cares deeply about quality and customer experience. ● Are curious, learn fast and feel comfortable diving into unfamiliar code and systems to solve problems. ● Understand the value of observability and can work with other teams to help them better monitor their services. ● Are willing to be part of a production on-call rotation. ● Have direct experience with the following technologies (or similar): Elasticsearch Logstash Kibana (ELK) stack, Kafka, Prometheus/Thanos/Cortex, Graphite, Ansible, Terraform, Consul. ● Have strong experience in building out solitons based on Software engineering best practices. Preferred Skills: Enterprise and Tech Industry experience: Cisco, Meraki, Google, ServiceNow, Meta, etc. Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Role: PLC Software Engineer Location: East/Central England (remote role with travel across the UK & Northern Ireland) Salary: Up to £55,000 depending on experience We are recruiting on behalf of a well-established MEICA specialist operating across the Water, Wastewater, and Power sectors. Since its foundation in 1999, this organisation has delivered turnkey engineering services from initial concept through to design, construction, installation, and maintenance. They are committed to becoming a world leader in water and power solutions, with a strong focus on quality and customer satisfaction. About the Role: This is a fantastic opportunity for a PLC Software Engineer to join a forward-thinking company where you'll be working on high-impact infrastructure and utility projects. You'll be instrumental in programming, commissioning, and delivering automation systems critical to environmental and energy networks. Key Responsibilities: • Program and develop PLC software (experience with Schneider, Allen Bradley, Mitsubishi, Siemens, or Omron desirable), • Design and implement logic/flow diagrams for system automation, • Troubleshoot, test and commission PLC systems both off-site and on-site, • Support the configuration and commissioning of automation/control devices, • Modify existing programs per client or site specifications, • Provide technical support to field teams and assist in improving automation processes, • Participate in the on-site commissioning of electrical and electronic systems What We’re Looking For: • Qualified in Electrical/Electronic Engineering, • Minimum 3 years’ experience in PLC programming, • Full UK driving licence, • Experience in the water or wastewater sector, • Familiarity with electrical control panels and process automation, • Experience with automation & process control equipment Benefits: • A company van & fuel card will be provided, • Laptop & mobile phone will be provided, • Private medical insurance, • Death in service x3 times annual salary, • Corporate events Apply now to be considered for this exciting role and help shape the future of automation- one project at a time!

German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. ????? £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German. What’s in it for you? • Salary: £25,000 - £35,000, • Location: Fully remote - work from anywhere in the UK., • Language Skills: Use your German every day while building your IT career, • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more, • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base, • Stability: Support a long-term customer with consistent demand and ongoing projects What you’ll be doing: • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools, • Troubleshooting hardware, software, network, and Microsoft 365 issues, • Logging and managing tickets through to resolution, • Escalating more complex issues to senior engineers when needed, • Keeping users informed and ensuring a high level of customer service throughout, • Working closely with internal UK-based teams to maintain smooth service delivery What we’re looking for: • Fluency in spoken and written German: native or business-level essential, • Experience in a 1st or 2nd line IT support role (MSP experience a bonus), • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting, • A calm, confident communicator who is able to support users with empathy and clarity, • Someone who’s proactive, reliable, and comfortable working independently from home This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team. Ready to make your mark? Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.