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Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Sales Advisor - Part Time Shift Pattern - 20 hours - Evenings Location - Glasgow Start date - 24/08/2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve?You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about salesDon’t let what you’ve heard about sales put you off. Let’s smash a few myths…Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Glasgow City Council's Customer Contact Centre (CCC) handles incoming telephone enquiries for Glasgow City Council and the Glasgow family.We invite applications for an exciting and varied role as a full-time (35 hours per week) Customer Service Advisor working within a busy CCC team.The successful c

Claims Handler/Customer Service Advisor - Salary - £26,700.This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey.You’ll provide reassurance, guidance and empathetic support

About Advice Direct Scotland Advice Direct Scotland is a leading Scottish charity delivering free, practical, and impartial advice to the people of Scotland on issues including consumer rights, debt, and energy. We are a forward-thinking organisation with a strong digital infrastructure and a commitment to supporting both our staff and the communities we serve. About the Role We’re looking for Advisors to join our Consumer advice team at Advice Direct Scotland. In this role, you’ll provide accurate, impartial, and practical advice to consumers across Scotland, helping people resolve a wide range of issues and make informed decisions. You’ll handle enquiries through phone, email and live chats ensuring every customer receives clear, respectful, and supportive service. Using our CRM system (Salesforce), you’ll record details, actions, and outcomes accurately to maintain high service standards. What You’ll Do • Respond to customer enquiries via phone, email and live chats in a professional, supportive way., • Provide accurate and comprehensive advice within agreed guidance and knowledge resources., • Identify and respond sensitively to customer vulnerabilities and needs., • Maintain accurate records in Salesforce, ensuring all notes and actions are clear and professional., • Work towards agreed quality and productivity targets., • Take part in coaching, one-to-ones, refresher training, and team briefings., • Contribute to a positive, collaborative team environment. About You You’ll bring empathy, professionalism, and a passion for helping others. You’ll also have: • Excellent communication and listening skills., • The ability to understand complex information and explain it clearly., • Strong attention to detail and organisational skills., • Confidence using IT systems (experience with Salesforce is an advantage)., • A flexible and positive attitude towards change and learning. Experience in advice, customer service, or contact centre environments is beneficial, but full training will be provided. What We Offer • 4 Day working week, • A supportive, forward-thinking working environment., • 30.5 days annual leave, • Employer pension contributions., • EAP and Employee benefits, • Comprehensive training and ongoing professional development, • Supportive, inclusive, and values-driven work environment, • Opportunities for progression within Advice Direct Scotland, • The chance to make a real difference to people across Scotland Equality and Inclusion We’re proud to be a Disability Confident Employer and welcome applications from all backgrounds and communities. If you need adjustments or alternative ways to apply, please let us know – we’re happy to help. Job Type: Full-time

Why Join Capgemini Invent?At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEOur Intelligent Process and Performance (IPP) team are at the forefront of digital process and operations transformation. You will have the opportunity to work across sector, whilst having the scope to shape your career towards a specific capability set or sector as you develop within our organisation.Intelligent Industry and more specifically IPP are often the Apollo’s of Invent. Landing first often gives more of an opportunity to test your abilities in white space and an opportunity to develop your skills in ambiguous territory.You will be working alongside some of the industries leading process experts, with a wealth of experience in Lean, Six Sigma, Process design and transformation, Process Mining, and Intelligent Automation technologies. Delivering through a range of difference methodologies such as Agile, Scrum and SAFeNo matter the project or customer, your work will have a meaningful impact on society, businesses and lives. Working within the Automation squad as a Director, you will be expected to originate, lead new/existing automation engagements, drive sales, expand accounts, develop new accounts, manage bookings, and project deliverables. Leaning both on technical acumen as well as wider strategy and transformation experience, you will act as a trusted advisor to the client(s.) You will also be responsible for engaging Partners & Vendors through sales leads, commercial frameworks, and legal agreements.We run IPP like we would a startup. We promote entrepreneurship, curiosity and co-creation. As an IPP Director you will join a team that is friendly and committed to the development of our people. You will have the power to shape the impact you have in IPP, choose the expertise you want to build, and learn core consulting skills that will allow you to excel in-front of any client.In IPP, you will have the chance to work across a variety of sectors and with a variety of clients. IPP is a growing expertise and building capabilities to tackle the biggest questions in:Automation – With rising costs, cutbacks and specific industries shrinking, automation is a capability that wears many hats, but its mantra is about the now! Enablement of early value, unlocking capacity and insight to further refine transformation goals in wider strategic initiatives.Process Intelligence – Delivering scalable, real world operational improvements through a data centric approach which leverages the power of Process Mining, Task Mining and Analytics; rendering the ability to X-Ray processes and uncover hidden bottlenecks often accelerating traditional discoveries.Process Excellence – Leveraging process and delivery excellence, in combination with broader capabilities supports our clients in their transformation journeys. Whether it be creating new business models, optimising business performance or driving the sustainability agenda.In this role you will play a key role in:Lead Project EngagementsEnabling sales through Origination, Market Making and Sell OnAiding the management of the IPP capabilityLeading RFPs and ProposalsConstructing standard and bespoke dealsProviding architectural oversight for automation solutionsAs part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.Learning & development – Training to support your career development and the skills demand within the company, certifications etc.YOUR PROFILEDemonstrated origination, market making, account creation as well as sell onDemonstrable personal sales of £2m+Ability to be UK Security ClearedRelationship builder/ NetworkingExperience in Bid WritingExperience in all elements of the both the sales and delivery cycleCan manage account revenue and bookingsCan structure standard and bespoke dealsCan develop G2M packs for C-Suite but can also baseline with solution architectureIDP, NLP, ML, GenAI, Workflow & RPA experienceComfortable with On Prem and Cloud ArchitectureCan identify a client’s automation maturityDSIT AI Ethics legislation awarenessAwareness of Automation in SustainabilityExperience with developing propositions together with wider stakeholders, partners and vendorsOptional: Required certifications, licenses or languagesCurrently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.Experience of proposition building and delivery.Azure or AWS Practitioner certifiedBusiness development – utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£2m of consulting revenues (Director).WHAT YOU'LL LOVE ABOUT WORKING HERE?NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.CSR:We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process. #J-18808-Ljbffr

Why join frog?frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications.Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleaguesYou will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands-on experience of large-scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike.Key ResponsibilitiesLead and grow frog’s Service Transformation activities across FS clients contributing to the overall growth of our business with FS clientsCreate and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care.Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues.Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts.Build trusted relationships as a strategic advisor to senior client stakeholders, including C-suite leaders, leveraging your deep sector knowledge and consultancy experience.Inspire, coach and develop high-performing teams, fostering a culture of creativity, collaboration, and excellence.Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn).What we are looking forStrong consulting experience, ideally within a Big 4 firm or top tier consultancy/strategy house.Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs.Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design.Proven track record of delivering complex transformation programmes in the insurance sector.Respected industry leader with a visible online presence and a strong network of insurance sector contacts.Passion for innovation and a human-centred approach to problem-solving.Experience working in or leading a sector-focused team within a consultancy is highly desirable.What you will bringA good fit for this role will bring many of the skills, experience, and attributes belowStrategic Leader - Capable of managing high-performing teams while delivering impactful approaches that drive measurable results for our clientsExperienced seller – a proven track record of identifying and driving potential opportunities with clients that will open-up areas for frog to expandPragmatic problem-solver – adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive resultsCollaborative team player – Builds strong relationships and works effectively across diverse stakeholders.Commercially astute – develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk managementExcellent interpersonal skills – Builds trust and fosters strong connections with colleagues, clients, and stakeholders.Adaptable and agile – Thrives in dynamic environments and embraces modern, agile ways of workingIntellectually curious – seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposalsStoryteller - can engage and excite across colleagues and clients alike through well-crafted stories and messagingIt would be a bonus if you had:Experience working with at least one of these platform providers –Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google DialogflowWe don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.About Capgemini InventCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.More information is at available at: https://www.capgemini.com/gb-en/service/invent/Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process. #J-18808-Ljbffr

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Glasgow As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a Mon-Fri and a Saturday morning rota to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. • On Site Parking, • Enhanced Holiday Entitlement – 33 days inc. bank holidays, • Industry-leading Maternity, Paternity and Adoption Pay, • Career Development, • Recognition of Long Service every 5 years, • Discounted Car Schemes, • High Street Discounts, • Discounted Gym memberships, • Cycle to work scheme, • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Please note you must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

A1 Jobs have an excellent opportunity to join our client and support the continued growth of their expanding team. This is an exciting opportunity to join a high-performing organisation where you can develop your career in a supportive, results-driven environment. As a Debt Case Advisor, you will provide tailored financial guidance and debt solutions, supporting customers throughout their journey while ensuring all advice is delivered in line with regulatory requirements. We are looking for a results-driven professional who: Is a confident communicator with excellent interpersonal skills. Has strong negotiation and objection-handling abilities. Takes a customer-first approach while achieving business objectives. Thrives in a fast-paced, target-driven environment. Has experience converting enquiries into long-term clients. Is proficient in using CRM systems and managing customer pipelines. Can balance commercial performance with regulatory compliance. Desirable Experience Experience within financial services, debt advice, collections, or regulated sales. Knowledge of FCA regulations and Treating Customers Fairly (TCF). Experience supporting vulnerable customers. Proven track record of achieving sales or customer outcome targets. Essential Skills Excellent communication and listening skills. Strong negotiation and objection-handling abilities. Customer-focused mindset. Ability to build rapport quickly. Strong organisational and time-management skills. Attention to detail. Experience using CRM systems. Ability to work towards targets and KPIs. Resilient and self-motivated

Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,950, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem-solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words: Fun, rewarding, and customer-centric Top 3 qualities for this role: Communication, great teammate, and creative thinking Where you’ll work: At OVO, we understand that a one-size-fits-all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. All our roles are hub-based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You’ll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at the front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, and learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback, and proactively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire customer lifecycle. You serve to solve, ensuring customers’ needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer-facing role, so you should enjoy talking to people. You’ll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be: - Engaging with OVO’s customers, communicating with passion across phone, email, and web chat contacts - Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact - Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad - Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad - Autonomously manage your day, ensuring the overall objectives of the squad are achieved - Prepare, attend and actively contribute at squad meetings as appropriate - Identify and implement continuous improvement efforts in both squad ways of working and customer experience - Be an OVO ambassador, promoting our range of products and services to customers - Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living - Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You’ll be successful in this role at OVO if you... - Enjoy working in a fast-paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement - Demonstrate our OVO values and be an advocate of Plan Zero - Have experience in cross-selling - Enjoy working as part of a team, but also thrive independently Let’s talk about what’s in it for you As well as a base salary of £25,950, which rises to £26,770 once you reach Level 2 (usually after 6-9 months, but depends on each individual), you’ll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO… and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing... We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.y

\n Mortgage Advisor / whole of the market / Glasgow / £32,500-£40,000 basic salary (OTE £60,000 - over £100,000) plus excellent benefits / full or part time / office or home based / hybrid \n \n We are working on an exclusive basis with our client, a highly regarded mortgage broker, to secure a top performing mortgage advisors. \n \n This award-winning whole of the market mortgage company offers its staff unparalleled support to excel in their role, what with their large administrative and compliance back up, extensive training and quality leads, so you can concentrate on providing the best whole of the market mortgage and protection advice to your customers. \n \n Our client is open to those seeking remote/home/hybrid/part time working however, this depends on experience and track record of success. \n \n This is a high earning role offering a competitive basic salary (£32,500 - £40,000, depending on experience), uncapped commission and excellent ancillary benefits such as pension, income protection and private medical healthcare. OTE tends to range between £60,000 to over £100,000. \n \n Required experience, skills and qualifications: \n \n \n • At least one years' experience as a CeMAP qualified mortgage advisor;\n, • Able to cope with high volume;\n, • Target-driven and self-motivated;\n, • Excellent team-working, customer service and interpersonal skills;\n \n \n Please apply below or contact Scott Caldwell for further information - confidentiality assured. \n \n Aspire is an equal opportunity company. We celebrate diversity and are committed to working with companies who share our values and create an inclusive environment for all employees \n

\n Mortgage Advisor / whole of the market / Glasgow / £32,500-£40,000 basic salary (OTE £60,000 - over £100,000) plus excellent benefits / full or part time / office or home based / hybrid \n \n We are working on an exclusive basis with our client, a highly regarded mortgage broker, to secure a top performing mortgage advisors. \n \n This award-winning whole of the market mortgage company offers its staff unparalleled support to excel in their role, what with their large administrative and compliance back up, extensive training and quality leads, so you can concentrate on providing the best whole of the market mortgage and protection advice to your customers. \n \n Our client is open to those seeking remote/home/hybrid/part time working however, this depends on experience and track record of success. \n \n This is a high earning role offering a competitive basic salary (£32,500 - £40,000, depending on experience), uncapped commission and excellent ancillary benefits such as pension, income protection and private medical healthcare. OTE tends to range between £60,000 to over £100,000. \n \n Required experience, skills and qualifications: \n \n \n • At least one years' experience as a CeMAP qualified mortgage advisor;\n, • Able to cope with high volume;\n, • Target-driven and self-motivated;\n, • Excellent team-working, customer service and interpersonal skills;\n \n \n Please apply below or contact Scott Caldwell for further information - confidentiality assured. \n \n Aspire is an equal opportunity company. We celebrate diversity and are committed to working with companies who share our values and create an inclusive environment for all employees \n

\n Mortgage Advisor / whole of the market / Glasgow / £32,500-£40,000 basic salary (OTE £60,000 - over £100,000) plus excellent benefits / full or part time / office or home based / hybrid \n \n We are working on an exclusive basis with our client, a highly regarded mortgage broker, to secure a top performing mortgage advisors. \n \n This award-winning whole of the market mortgage company offers its staff unparalleled support to excel in their role, what with their large administrative and compliance back up, extensive training and quality leads, so you can concentrate on providing the best whole of the market mortgage and protection advice to your customers. \n \n Our client is open to those seeking remote/home/hybrid/part time working however, this depends on experience and track record of success. \n \n This is a high earning role offering a competitive basic salary (£32,500 - £40,000, depending on experience), uncapped commission and excellent ancillary benefits such as pension, income protection and private medical healthcare. OTE tends to range between £60,000 to over £100,000. \n \n Required experience, skills and qualifications: \n \n \n • At least one years' experience as a CeMAP qualified mortgage advisor;\n, • Able to cope with high volume;\n, • Target-driven and self-motivated;\n, • Excellent team-working, customer service and interpersonal skills;\n \n \n Please apply below or contact Scott Caldwell for further information - confidentiality assured. \n \n Aspire is an equal opportunity company. We celebrate diversity and are committed to working with companies who share our values and create an inclusive environment for all employees \n

Our Glasgow based client has a temporary need for a proactive and customer‑focused Repairs Advisor to join a busy Repairs & Voids team. If you enjoy diagnosing repairs, coordinating contractors and delivering a great service to tenants, this role offers an excellent opportunity to develop your career within the housing sector. The Role As a Repairs Advisor, you’ll be at the heart of the responsive repairs and voids service. You’ll manage repair enquiries, prioritise work orders, support contractors and ensure customers receive timely, accurate updates. Key Responsibilities Handling repair enquiries from tenants, colleagues and contractors, logging and progressing them through the housing management system. Diagnosing repairs accurately, prioritising work orders and ensuring the right contractor is appointed first time. Issuing, monitoring and chasing work orders to ensure completion within agreed targets. Processing invoices, variations and recharges, ensuring value for money and accurate cost coding. Coordinating void inspections, safety checks and repairs, managing certificates and ensuring properties are ready for re-let. Managing warranty defects with contractors to secure timely resolutions. Maintaining accurate records, including keys, locks and recharges. Supporting KPI delivery, data accuracy and continuous improvement across the service. Providing excellent customer service — keeping tenants informed by phone, email and text, and resolving issues promptly. Assisting with complaints handling, background reports and customer satisfaction surveys. Who You’ll Work With You’ll work closely with Repairs & Voids colleagues, Housing Officers, Maintenance Managers, Development teams and external contractors — all focused on delivering a safe, responsive and customer‑centred service. What You’ll Bring Experience in repairs, maintenance, property services or a similar housing environment. Strong diagnostic skills and confidence prioritising and allocating work orders. Excellent communication skills with a calm, customer‑focused approach. Ability to manage workloads, chase progress and maintain accurate records. A commitment to health & safety, compliance and continuous improvement. Someone organised, reliable and motivated to deliver great outcomes for tenants. This is an excellent opportunity to work with an impressive organisation, the position could last longer than the advertised 2 months. To find out more, please apply or message Alasdair Reid

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems. People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment

HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BG1R7 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

The Company: A global leader in high-quality, safety-critical products is looking for a Project Specification & Solution Manager to join their expanding team. What the Project Specification & Solution Manager involves: Develop and grow a pipeline of specification opportunities by building relationships with architects, consultants, contractors, end users and indirect customers. Generate new business by identifying project opportunities, creating solution proposals and securing Apollo products into project specifications. Deliver technical presentations, CPDs, webinars and industry events to educate customers on Apollo's products and strengthen brand awareness. Act as a trusted technical advisor by providing market insight, supporting product development and advising on solutions that meet customer and regulatory requirements. Work collaboratively with Sales, Marketing and Product Management to share market intelligence, develop customer engagement strategies and convert opportunities into sales. Manage the full project pursuit process by maintaining CRM records, tracking opportunities through the sales cycle and ensuring an accurate, high-quality project pipeline. Requirements of the Project Specification & Solutions Manager: Proven experience in business development or specification sales within the fire detection, fire alarm or wider building services industry, with a track record of generating new project opportunities. Strong technical understanding of fire alarm systems, including BS EN standards, BS5839 and fire system design principles, with the ability to provide expert technical guidance. Excellent communication, presentation and relationship-building skills, with the confidence to influence architects, consultants, contractors and other key stakeholders. Commercially minded and self-motivated, with strong strategic thinking, problem-solving ability and the confidence to work autonomously while managing a project pipeline through CRM systems. * Ideally holds relevant industry qualifications or memberships (e.g. MIET, IFE, IFSM or FIA training), although these are desirable rather than essential. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously, our Privacy Policy can be viewed on our website

At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland’s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team. We are now recruiting for a Mobility Advisor to join our Sales department. You will handle inbound calls from customers looking to order a wheelchair accessible vehicle and outbound calls to existing customers to renew their lease. Hours of work are Monday – Thursday, 8.45am – 6pm and Friday 9am – 5pm with an additional Saturday shift from 9am – 5pm, occurring once every 4-6 weeks and the salary is £13.45 per hour + bonus. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company. Why Join Us? We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle: Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays. Financial Security: Access our group life scheme and annual profit share. Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions. 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365. Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV. Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience. Sustainable Travel: Save on your commute with our cycle-to-work scheme. Continuous Development: Frequent learning opportunities to help you grow professionally. Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family. Recognition and Rewards: Celebrate your success with our company values and long-service awards program. The main duties of the role are: Answer inbound calls, emails and website enquiries from mobility customers who are interested in buying a new wheelchair accessible vehicle, asking qualification questions, and offering the best solution tailored to their needs. Courtesy calling existing customers who are 3-6 months away from renewing their lease and looking to start the renewal process. Achieve monthly and quarterly targets to maximise all sales opportunities. Making sure that all customer data is kept up to date. To be effective in this role, you will have: Previous sales experience, ideally within a call centre environment. Exceptional customer service skills. * The ability to empathise with vulnerable customers. Previous experience in the motor industry would be advantageous but is not essential. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application. *NO AGENCIES PLEASE

About you You are someone who enjoys solving problems and keeping things moving. You stay calm when people need your help and you are happy juggling different tasks throughout the day. You are organised, proactive and confident making decisions. You do not need refrigeration experience because full training will be provided. What matters is your attitude. If you enjoy finding solutions, can communicate clearly and have worked in an office environment before, this could be a great fit. If you have worked within construction, facilities management or an engineering business, that would be an advantage, although it is certainly not essential. Your experience You will already have experience working in an office based role where you have dealt with customers, clients or engineers. You might have worked as a Helpdesk Coordinator, Service Coordinator, Administrator, Scheduler, Customer Service Advisor, Service Desk Advisor or in another busy office environment where prioritising work and communicating with different people has been part of your day. You are comfortable using computer systems, managing multiple tasks at once and making sensible decisions when priorities change. What you will be doing with your experience You will be the first point of contact for maintenance calls relating to refrigeration issues across a nationwide retail estate. Your job is to understand the problem, ask the right questions and decide whether the issue can be resolved remotely before arranging for an engineer to attend. Your ability to think logically and communicate clearly will help reduce unnecessary call outs while making sure genuine faults are dealt with quickly. You will work on a six week rota covering five days out of seven. Three weeks are Monday to Friday. The remaining three weeks include one weekend working week, one Saturday and one Sunday. Shifts fall between 7am and 8pm, with an early shift of 7am until 3.30pm and a late shift of 11.30am until 8pm. Late shifts and weekend shifts are worked from home, giving you a good level of flexibility. The salary is £29,359, with an annual salary review every January where increases typically range between 2% and 5%. During the busy summer period there is also regular overtime available, paid at time and a half. The interview process is just one stage and the role is available for an immediate start. About the business This is an established building engineering and facilities management business that delivers maintenance services across the UK for major national retailers. You will join a supportive team where personality and attitude are valued just as highly as experience. Full training is provided, so you will be given the knowledge and support needed to succeed. The business has built a strong reputation for developing people internally and providing long term career opportunities within a stable and growing environment. Next steps A CV isn't needed to start a conversation, so no matter what stage you're at in your job search, get in touch to discuss

Customer Service Location: Glasgow Pay Rates: £13.97 to £32.55 per hour Contract: Temporary to Permanent Start Date: 17/08/2026 Hours: 25hrs per week (including weekends & bank holidays) Shift Time: Hours between 18:00 - 08:00 over 7 days. · 2 shifts of 9 hours (10.5 hours including breaks), each with 1 x 15-minute UPB and 1 x 30-minute UPB · 1 shift of 7 hours (8.25 hours including breaks), with 1 x 15-minute UPB and 2 x 30-minute UPBs Training Full-time Monday - Friday & will take place 20:00 - 04:45am and requires 100% attendance. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: Communicate clearly and empathetically under pressure Think critically and follow structured processes Type at least 50 words per minute with 98% accuracy Stay composed in emotionally challenging situations Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: Competitive pay & overtime opportunities Career development opportunities Full paid training Instant access to Blue Arrow training portal Auto enrolment in pension scheme 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy) 2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy) 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Role: Contact Centre Advisor Location: Glasgow (hybrid 2 days office/3 days home after successfully completing training period) Salary: £24,125.00 (salary inc after probationary period + again after 1 year service) + great benefits Hours: 37.5 hours per week Shift patterns: Mon-Fri between 8am-10pm + 1 weekend day every 8 weeks This is an exciting opportunity for an experienced Contact Centre Advisor to join my Glasgow based client. Do you have experience working in a contact centre team who speak to existing customers? Are you organised and can work to deadlines? Are you naturally inquisitive and enjoy investigating? Role Responsibilities of the Contact Centre Advisor Manage Customer expectations and develop relationships with key stakeholders Talking to customers about their contract and getting an understanding of next steps Manage and coordinate customer interaction, in line with agreed processes and SLAs. Effectively manage the customer experience to ensure that issues are resolved efficiently. Promote the brand at all times by providing a customer centric experience. Escalate complex issues and queries to Manager. Liaise with and act as a central point of contact for customers and internal teams to achieve departmental KPIs and SLAs. Maintain the consistency and accuracy of all data input into department databases. Build knowledge of customers. Prepare and produce management information as required. Continually look for ways of improving agreed departmental KPIs to enhance the customer experience.Key Skills and Experience for this Senior Customer Service Advisor Previous experience of using company systems Previous experience of working with customer facing teams or in a customer services environment Demonstrable specialised knowledge/skills in a customer contact area Ability to plan and prioritise multiple activities Is aware of the commercial impact of own decisions/actions Good problem solving skills with experience of resolving complex problems Experience in customer services excellence, with a clear focus on providing excellent customer service to clients and stakeholders Experience in working collaboratively with internal and external teamsPlease follow the link to apply for this Contact Centre Advisor role based in Glasgow. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Customer Service Advisor Central Glasgow (Hybrid Working) £24,945.96 Full-time | 35 hours per week | Monday-Friday (8am-6pm shifts) We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do. There a very competitive salary on offer starting at £24,900 and increasing after probation and at the 1 year mark. This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. The office is based in Central Glasgow so has good public transport links. Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulationsAbout You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approachWhat's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platformIf you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Are you a motivated, CeMAP-qualified Mortgage Broker looking for a flexible, remote role with real earning potential? We are looking for a confident, client-focused individual to join our clients growing team and help deliver expert mortgage advice with a personal touch. Why Join? Remote Manchester-based client base - occasional in-person meetings or events required High Quality leads provided Supportive team culture and access to admin support Ongoing training and development Key Responsibilities: Assess clients’ financial situations to understand their mortgage goals and borrowing capacity Provide tailored mortgage advice that aligns with each client’s needs and current market conditions Research and compare mortgage products across a wide range of lenders to identify the most suitable options Prepare and manage mortgage applications, ensuring all required documents are accurately completed and submitted Stay informed on the latest mortgage products, interest rates, and industry developments Build and maintain strong relationships with clients, lenders, and key business partners Clearly explain the mortgage process, terms, and options to help clients make informed decisions Be open to attending occasional in-person events such as company benefit fairs or employee mortgage surgeries to build relationships and support business growth Requirements: CeMAP (or equivalent) qualified - essential Proven experience as a Mortgage Advisor/Broker Strong knowledge of residential and buy-to-let mortgage products Excellent communication and customer service skills Self-motivated, organised, and able to manage your own pipeline Must be based in or near Manchester

Regional Sales Manager Location: East Midlands / Anglia (PE, NR, IP, CB, CO) Reports to: Sales Director Type: Field-based | Permanent We're hiring a Regional Sales Manager for a leading manufacturer of domestic heating systems (gas/oil boilers, heat pumps, water heaters). This field-based role is ideal for a sales professional with experience in the plumbing and heating sector, especially someone confident working with installers and merchant partners. The ideal candidate will drive regional sales growth by managing key relationships, developing new business, and acting as a trusted advisor to customers. A background in manufacturing sales and strong commercial acumen are important. Key Responsibilities • Manage and grow accounts across plumbing merchants, installers, and key stakeholders., • Identify new business opportunities and convert leads into long-term customers., • Understand customer needs and recommend suitable heating solutions., • Act as the liaison between field customers and internal teams., • Drive regional performance using promotions, discounts, and tailored initiatives., • Monitor sales performance and produce regular reports and forecasts. Ideal Candidate Profile, • Proven field sales experience in plumbing & heating (RSM or similar)., • Background in manufacturer-led sales and knowledge of industry distribution channels., • Strong communication and relationship-building skills., • Confident working independently and meeting sales targets., • Commercially savvy with understanding of pricing and margin strategy., • In-depth knowledge of domestic heating systems, particularly boilers., • Experience working with social housing and local authorities is a plus. ACS are recruiting for a Regional Sales Manger. If you feel that you have the skills and experience required in this advertisement to be a Regional Sales Mangersubmit your CV including an outline of your experience as a Regional Sales Manger. It is always a good idea to include a covering letter outlining your experience as a Regional Sales Manger with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Sales Mangerrole you desire.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in French & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

French Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139463 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for French based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am – 4pm The Person: • Fluent or Professional level French is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Turkish Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139464 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Turkish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 9am – 5pm. The Person: • Fluent or Professional level Turkish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets. As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan‑European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions. What You’ll Do • Own and grow a portfolio of existing clients, acting as their primary relationship owner, • Deliver against and exceed revenue and bookings targets, • Identify and execute upsell and cross-sell opportunities, • Build and maintain a strong pipeline (~2.5x coverage), • Strengthening long-term client relationships and customer satisfaction, • Collaborate cross-functionally for delivery and customer success, • Act as a trusted advisor to clients, • Identify internal growth and process improvement opportunities What We’re Looking For • 5+ years of sales or account management experience, • Proven ability to meet and exceed revenue targets, • Strong pipeline generation and account growth skills, • Excellent stakeholder management, • Strong commercial awareness and communication, • Ability to work remotely across EMEA, • Willingness to travel (~20%) Highly Desirable • Experience with SaaS, EDI, ERP, or supply chain solutions, • Understanding of order-to-cash or P2P processes, • Fluency in Danish and/or German would be a significant advantage, given our regional customer base Who is TrueCommerce? TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently. Why Join Us? • High-impact, high-visibility role, • Work with global brands, • Collaborative, international culture, • Strong growth opportunities

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Hungarian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Hungarian based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am - 4pm The Person: • Fluent or Professional level Hungarian is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Regional Sales Manager - The Role We are hiring a driven, mission-led Regional Sales Manager to help grow Abler across the UK. We are open to candidates across all regions and will be hiring multiple Regional Sales Managers as we continue to expand our presence. You will own your territory and play a key role in expanding our presence. While this is a high-ownership role with a strong focus on new business, you will not be starting from zero. Abler already works with a growing number of well-known organisations across the UK, from Premier League and EFL clubs to grassroots and community programmes, giving you a strong foundation, credibility, and network to build on. You will introduce Abler to clubs, community programmes, foundations, and sports organisations, helping them modernise how they operate and how they serve their participants. You will run the full sales cycle, from prospecting and discovery through to demos, proposals, and closing deals, while also leveraging existing relationships, references, and introductions to accelerate growth. You will be trained on our playbook and equipped with the tools needed to succeed. The role begins as a contractor position with a clear path to a full-time role as you demonstrate impact and as our UK team continues to grow. What You'll Do • Prospect & Build Pipeline: Design and execute multi-touch out bound campaigns across email, LinkedIn, and phone. Research accounts carefully and use outbound tools such as Apollo, Lemlist, or Smartlead to build a strong pipeline., • Own the Sales Cycle: Prepare and run discovery calls, conduct product demonstrations, send proposals and contracts professionally, and manage negotiations through to close., • Build Relationships: Develop long-term relationships with sports organisations across your territory and become a trusted advisor to clubs and administrators., • Maintain a Clean Pipeline: Log all activity accurately in our CRM so the team always has a clear picture of pipeline and opportunities., • Collaborate with the Team: Share what is working in the field and bring customer insights back to product, marketing , and leadership. What We're Looking For • Experience in sales, SDR, or AE role, ideally in B2B, SaaS or technology, • A genuine background and passion for sport, whether as a coach , administrator, athlete, or someone who has worked within a sports organisation, • A track record of hitting or exceeding outreach and pipeline targets, • Strong written and verbal communication skills, • Comfortable working independently and remotely, • Based in the UK with the right to work, • Comfortable using sales tools and learning new technology quickly, • Familiarity with HubSpot or similar CRM systems is a plus, • Experience selling into sports clubs, leisure, or membership-based organisations is a plus, • Experience contributing to playbooks or mentoring junior SDRs is a plus What we value We are looking for people who are not only skilled and capable, but who bring the right mindset. Experience and qualifications matter, but mindset matters more. We believe that a strong work ethic, a drive to improve, and a willingness to take ownership are what truly determine long-term success. With the right mindset, you can learn fast, grow into the role, and create real impact, even if you don’t have all the answers from day one. We value people who take responsibility, push through challenges, and keep raising their level. People who bring energy to the team, challenge others, and help move us forward together. About Abler Abler is a mission driven SaaS company building the operating system for sports organisations. We create digital tools that help clubs, coaches, and communities run better programmes, reach more people, and create real impact through sport. We are a growing, international team with different backgrounds and perspectives, united by a shared belief in what we are building. We value open communication, direct feedback, and high standards. We challenge each other, support each other, and believe that strong teams are built through trust, ownership, and a shared drive to improve. Backed by strong investors and with a proven track record in our home market, we are now expanding internationally. We already work with a growing number of well-known organisations across the UK, from Premier League and EFL clubs to grassroots and community programmes, and are building something that has not been done before. How to apply If you are excited about the opportunity, join our talented team and make a significant impact on the future of our next generation. We look forward to hearing from you soon! Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. All applications will be reviewed and treated with full confidentiality. If you have any questions about the application process or before you apply, please feel free to reach out to the hiring manager directly _. Sport matters.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Mercier Consultancy MD is excited to announce a unique opportunity for a Dutch Speaking Customer Service Advisor who is ready to relocate to the stunning landscapes of Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture. As a part of our dedicated team, you will provide exceptional customer support to Dutch-speaking clients, ensuring their experience is smooth and enjoyable. This position comes with the chance to develop your career in a dynamic environment while enjoying the Mediterranean lifestyle. • Respond to inquiries from Dutch-speaking customers through various communication channels, including phone, email, and live chat., • Deliver outstanding service by resolving issues and answering questions with professionalism and enthusiasm., • Accurately document customer interactions to improve service quality and internal processes., • Collaborate with other team members to share best practices and enhance overall customer satisfaction., • Engage in training programs to continuously develop your skills and product knowledge., • Fluency in Dutch (verbal and written) is essential; proficiency in English will be beneficial., • Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn., • Exceptional communication skills with a focus on customer satisfaction., • Flexibility and willingness to relocate to Greece, embracing a new lifestyle and culture., • A collaborative spirit with an ability to work independently when needed., • Familiarity with CRM software and the ability to navigate technology efficiently., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • 2 Extra Salaries Per Year, • Health Insurance, • And Much More...

Job Title: Business Development Representative Location: Field based - Wimbledon & Kingston Contract and working pattern: Permanent, 37.5 hours per week Base salary: £26,228 - £27,800 Are you ready to Be Your Best Barr None? Let's Grow!!! AG Barr is a leading UK soft drinks business, home to iconic brands like IRN-BRU, Rubicon, Boost, and FUNKIN. For over 150 years, we have been building great brands and championing a responsible business that values diversity, community, and minimising environmental impact. We are seeking an ambitious and results-driven Business Development Representative (BDR) to become the face of our brands across a dedicated territory. This field sales role is essential for driving our growth within the crucial Symbols & Independents (S&I) retail sector. As part of a collaborative territory team, your ability to work together to achieve shared goals will be crucial to our collective success What we’re looking for… As a BDR, you will be a key player in the National Field Sales Team, taking direct responsibility for supporting and growing our presence within a defined portfolio of Impulse outlets. Your work will be guided by our principles: GAIN, RETAIN, MAXIMISE. • Proactive Distribution: Determined pursuit of distribution and availability of the AG Barr core brand range, educating retailers on our Hero, Core, and More brands to increase sales., • Target Delivery: Consistently achieve sales KPIs, including market share growth, display placement, availability, and overall scorecard improvement, using data to track performance and demonstrate growth., • Energy Focus: Play a vital, frontline role in delivering our ongoing Energy Portfolio distribution plan, capitalising on this high-growth sector., • Build Lasting Relationships: Be a personable and relatable partner, building rapport quickly to secure commitment from customers and present our brands with confidence., • Trusted Advisor: Use your market insight to educate retailers, offering support with re-merchandising to maximise sales for both the retailer and AG Barr., • Execution with Excellence: Sell and communicate brand plans with an exceptional eye for detail, ensuring our brands are perfectly represented at the point of purchase through impactful Point of Sale (POS) materials., • Flawless Organisation: Maintain excellent time management, effective route planning, and meet call targets to maximise your day and ensure you have all POS materials organised for each visit., • Team Collaboration: Operate as a key part of a broader territory team, demonstrating a collaborative spirit to achieve shared goals and share market intelligence. What you’ll bring... We know that top Business Development talent comes from every background—from hospitality and retail to sales and customer support. We are looking for the mindset and capability, not just the job title. If you have experience excelling in a customer-focused role and recognise yourself in the winning traits below, you already possess the DNA we need to succeed. • Proactive Initiative & Self-Motivation: You are a self-starter who actively seeks out opportunities, follows up without prompting, and thrives working unsupervised to exceed targets., • Resilience and Confidence: You bounce back quickly from rejection and communicate with conviction that comes from a genuine belief in our products and your own ability., • Exceptional Communication & Relatability: You are clear, concise, and responsive, building rapport quickly and making every customer feel heard and understood., • Learning Agility: You are curious, coachable, and quick to grasp new product information and market trends, allowing you to adapt your strategy based on feedback and results., • Deep Customer Insight: You are skilled at understanding the customer base, their pain points, and the retailer landscape to tailor your approach and build powerful partnerships. Essential Requirements: • Must hold a full, valid UK driving license., • Must be comfortable working directly with alcohol products, including our Funkin Cocktails line, as this is a core part of the daily duties, • Excellent written and verbal communication skills are essential for this customer-facing role, • Flexibility to attend occasional monthly team meetings, which may require overnight stays If you thrive on independence, love being on the road, and have a passion for driving sales in the competitive world of convenience retail, apply now! What we offer... We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Competitive Salary reviewed annually, • Quarterly bonus linked to business performance, • Company Car to fulfil the needs of the job, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. Speculative CVs from agencies will not be accepted. Latest closing date for applications is 10th April 2026 Please note, we may close vacancies early where we receive significant numbers of applications, so apply now! #IND1

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.