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SERVICE ADVISOR Location: Bradford Salary: £30,000 Basic Salary + Bonus + Service Plan Commission Hours: Monday to Friday | Saturday 1 in 4 Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your work-life balance is respected? If you're an experienced Service Advisor looking for your next opportunity within a busy and professional dealership, this role offers an excellent combination of competitive earnings, additional commission opportunities through service plan sales, and a great work-life balance with just one Saturday in four. Joining a supportive and customer-focused aftersales team, you'll play a key role in delivering an exceptional customer experience while benefiting from ongoing career development and long-term stability within a successful automotive business. WHAT'S IN IT FOR YOU? ·£30,000 Basic Salary ·Bonus Scheme ·Additional Earnings Through Service Plan Sales ·Monday to Friday Working ·Saturday Rota of 1 in 4 ·Full-Time, Permanent Position ·Supportive Team Environment ·Ongoing Training & Development ·Career Progression Opportunities THE ROLE As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring every customer receives a professional, efficient, and seamless service experience from booking through to vehicle collection. Key responsibilities include: ·Managing service and repair bookings efficiently ·Coordinating workshop loading to maximise productivity ·Keeping customers updated throughout the repair process ·Identifying and upselling additional work where appropriate ·Promoting service plans and manufacturer offers ·Liaising closely with technicians to ensure repairs are completed on time ·Maintaining accurate customer and vehicle records ·Delivering outstanding customer service at every stage of the journey ABOUT YOU We're keen to hear from candidates who can demonstrate: ·Previous experience as a Service Advisor within the automotive industry ·Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS) ·A proven track record of upselling additional products, services, and service plans ·Excellent communication and customer service skills ·Strong organisational and administrative abilities ·The ability to work effectively in a busy dealership environment ·A positive, professional and customer-focused attitude ·Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor or Service Receptionist. APPLY TODAY This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression. If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54118

HR Consultant Vacancy, \n Bradford, West Yorkshire \n Full time, 1 day in the office, 4 days WFH \n £40,000-£50,000 \n HR Recruit is working with an expanding consultancy organisation to recruit an experienced HR professional to join a growing team. The purpose of the role is to support a wide range of HR projects, working with both our long term customers and on one-off requests for HR consultancy. \n Role Responsibilities \n\n • Leading and delivering a broad range of HR consultancy projects, either for our long-term customers, or in response to ad hoc requests for new customers\n, • Working independently or as part of a team on projects, supporting and coaching colleagues as needed\n\n Projects may include: \n\n • Completing complex employee relations cases either hearing chair, investigating manager, appeal manager, or HR support, on cases such as disciplinary, grievance, sickness, performance, SOSR, and appeals.\n, • Leading and advising on all-scale redundancy/TUPE/other change consultation.\n, • Policy reviews, ensuring legislative adherence, tone and language, and creating policies where there are gaps including in contemporary topics.\n, • Creating content for and delivering high quality and engaging training, virtually and/or face to face, on a range of HR and management topics. Creating bespoke training for customers where required.\n, • Other HR and business related requirements as needed, including organisational design, engagement, benchmarking, reward.\n, • Collaborating with customer stakeholders to fully scope and understand their requirements, adhering to their applicable policies and procedures, and advising the customer on options and mitigating risk.\n, • Supporting internal teams including Operations and the Customer Success Managers with additional revenue generation and projects for long-term managed service customers, including customer launches, campaigns, troubleshooting, and HR adviceline service quality and excellence.\n, • When a project requires, working as though on secondment to a customer, immersing into their team for the duration of the project and working at client’s premises where needed.\n, • Supporting the internal HRBP team with tasks and projects\n\n Person Specification \n\n • Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification\n, • Three or more years’ HR experience within a senior advisory/HR Manager or HRBP role having had significant exposure to complex ER issues.\n, • In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures.\n, • A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management.\n, • Experience of managing or supporting change consultation processes\n, • Flexible approach and occasional ad hoc travel to customer sites\n\n The role would suit an experienced HR Manager, HR Business Partner or Senior HR Advisor. \n The hours are 37.5 with the ability to work flexible hours. Minimum of 1 day in the office, 4 days WFH. In return you will receive a salary of between £40,000-£50,000 (depending on experience). \n HR Recruit are a national HR focused recruitment agency. We have a team of focused, expert HR executives, proven amongst the leaders in the marketplace. HR Recruit work diligently and meticulously on behalf of a wide range of organisations to secure leading talent. With a proven track record of delivering outstanding results to industry-leading clients our extensive experience as an HR recruitment company means we possess the contacts, specialised knowledge, agility, tactfulness, motivation, trustworthiness and innovative approach to deliver for our clients. \n We recruit for permanent, interim and part-time roles across the UK. \n

Our client is a well-established and successful manufacturer. They are looking for a HR Advisor to join them on a 6 month fixed term contract, there is potential for the role to go permanent, however not guaranteed at this stage. As the HR Advisor, you will play an integral role in the full employee lifecycle. HR support for 600+ employees across multiple companies within the group. Salary: based on £40,000 a year + Benefits Hours of work: Monday to Friday, 9.00am – 5.00pm (fully office based, no home working) PLEASE ONLY APPLY IF YOU MEET THE MAJORITY OF THE FOLLOWING REQUIREMENTS: CIPD Qualified to Level 3 (as a minimum) Experience of working in a HR role for either a manufacturer / engineering / industrial company will be favoured Computer literate and competent using Excel, Word, Outlook and PowerPoint Knowledge of recruitment processes and talent management Proficient in managing HR data Analytic approach to HR statistics experience Experience of working with HRM systems (HMRS would be ideal) Experience of working under pressure and deploying a flexible approach to changing priorities Experience in presenting to employees, in particularly company induction days Desire to provide exceptional customer service Eager to assist in the continuous improvement of the organisation Ability to promote, participate in Health, Safety & Environmental policies Responsibilities (not limited to): Actively monitor and analyse attendance data, addressing areas of concern with the relevant manager. Work with managers to deliver effective HR solutions and provide quality advice on a range of HR issues. Identify process improvement opportunities and assist in the implementation of these. Assist in the delivery of HR training including new starter inductions and relevant development programs. Ensure employees are onboarded and offboarded appropriately. Create and prepare reports on matters of HR and development related issues. Actively promote employee engagement strategies and foster a positive company culture. Take a proactive approach when supporting managers to understand wider business objectives. Engage with leaders and managers of the organisation on a day to day basis. Develop and implement an effective and comprehensive HR service. Ensure the HRIS is updated accordingly. Ensure all HR records are fully maintained and held in strict compliance with GDPR. * General office administrative duties and support. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / HRBP / HR Business Partner / HR Consultant / similar

Company description: \n Water Utility Company based in Yorkshire region of England. \n Job description: \n Senior Metered Customer Service Advisor - 12 Months Fixed Term Contract \n Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: \n\n • We offer a competitive salary, depending on experience £33,033 - £38,500\n, • A Company van\n, • Annual incentive related bonus (£100...\n\n \n ZIPC1_UKTJ

Sales Customer Advisor - Audi Salary: £42,500 OTE Location: Lincoln At JCT600, our sales customer advisors are driven by results and motivated by success. You’ll be at the forefront of our dealership, using your passion for sales to deliver exceptional results while providing an outstanding customer experience. This is a fast-paced, target-driven role where your ability to build rapport, influence decisions, and close deals will directly contribute to your success — and your earnings. As a sales customer advisor your day-to-day will include: Proactively engage with customers in the showroom, identifying sales opportunities and understanding their needs. Present vehicles confidently and conduct engaging test drives to showcase features and benefits. Deliver persuasive, compliant presentations of finance and insurance products in line with FCA regulations. Consistently achieve and exceed individual and team sales targets. Follow up leads, manage your pipeline effectively, and maximise every sales opportunity. Ensure each customer enjoys a premium buying experience that reflects the JCT600 standard. What we’re looking for in a sales customer advisor: A confident, results-focused salesperson. Highly motivated, resilient, and hungry to exceed expectations. Excellent communication and influencing skills, with a consultative yet persuasive approach. Smart, professional, and able to represent premium automotive brands with pride. Full UK driving licence (no excessive penalty points). What we offer: Comprehensive package + bonus Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Read more about our Why JCT600? How to Apply At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve

Title : Employee Relations Specialist Location : Hybrid with regular weekly travel to Bradford Contract : Temp ongoing with strong possibility of permanent at a later date. Salary : £38,000 About the role BDS Recruitment are working with a leading national housing association to recruit. an experienced Employee Relations (ER) Advisor to join the HR team and help ensure a fair, consistent, and positive colleague experience across the organisation. You’ll provide expert, commercially focused advice on a range of ER matters — from disciplinary and grievance to absence and capability. Working closely with managers, you’ll ensure cases are handled effectively in line with employment law, best practice, and Anchor policies and behaviours, to an appropriate resolution. You’ll also help develop management capability through coaching, enabling leaders to handle ER issues confidently and proactively. About You You’ll be somebody experienced in providing support and guidance to all managers within the business, up to Heads of Business / Director level. You will be confident in managing a varied and complex ER caseload and have a sound understanding of UK employment law. Criteria: • Experience to confidently provide ER advice in a fast-paced environment • A Customer-focused mindset and high standards of service delivery • Strong influencing and problem-solving skills. • Excellent written and verbal communication, including report writing. • Experience supporting employment tribunal preparation. • CIPD qualification or equivalent work experience. Please apply now for immediate consideration

Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities Answer incoming customer telephone calls and provide a high level of customer service. Respond to customer enquiries via email in a timely and professional manner. Process and update customer information using the company's in-house system. Handle customer queries, complaints, and requests effectively. Liaise with internal departments to ensure customer requirements are met. Maintain accurate records of customer interactions and communications. Provide administrative support to the wider team when required. Ensure all customer information is handled confidentially and in line with company procedures. Skills & Experience Required Previous customer service or office administration experience preferred. Excellent telephone manner and communication skills. Strong written communication skills with the ability to draft professional emails. Good IT skills and confidence using computer systems. Strong attention to detail and organisational skills. Ability to prioritise workload and work effectively in a busy environment. Positive attitude with a proactive approach to problem-solving. What We Offer Competitive pay of £13.50 per hour. Full-time position working 38 hours per week. Supportive and friendly working environment. Training on company systems and processes. Opportunity to develop and grow within the business. If you are passionate about delivering excellent customer service and enjoy working as part of a team, we would love to hear from you

A place to make things happen Location: Hybrid with travel to schemes and offices as required. North-based (Bradford/Burnley/Stockton offices) Salary: £40,316 per annum (including car allowance) Contract: Permanent, 35 hours/week, Monday–Friday 9am–5pm We believe everyone should have a safe and affordable home. We're at the forefront of change in social housing, supporting customers and colleagues with exceptional service and growth opportunities. About the role As Health and Safety Advisor for the North, you'll provide expert H&S advice and assurance across our social housing operations. You'll support managers to manage risk effectively, deliver safety training programmes, conduct audits, investigate accidents, and drive safety culture improvement. It's an exciting time to join as the regulatory landscape in social housing evolves. Your role will make a real impact improving safety for customers and colleagues. About you The essentials NEBOSH General Certificate Deep understanding of current UK H&S legislative and regulatory requirements Experience of internal auditing in H&S Experience applying H&S legislation and risk management in housing, local authority, healthcare, education or public sector Proven ability to provide practical H&S advice to operational managers in a customer-facing setting Driven, inquisitive, accountable, open and honest – taking ownership to ensure best outcomes Excellent stakeholder relationship building skills The desirables Social housing sector experience (strongly preferred) Regulated public sector background (local government, healthcare, education or housing) Customer-focused mindset Familiarity with H&S management systems Benefits 28 days holiday plus bank holidays, birthday day, and option to buy more Cash health plan, Health MOTs, online GP access, gym discounts, volunteering day Car leasing, salary sacrifice schemes, exclusive discounts Defined Contribution and Defined Benefit pension schemes, life assurance at 3x salary Enhanced parental leave and flexible working Career development including management training and Leadership Academy Apprenticeships available The interview process Stage 1 – A Place to Connect (31st July, Teams) Teams interview with hiring manager. You'll learn about the role and team; we'll get to know your experience and goals. Stage 2 – A Place to Show Your Strengths (6th August, Bradford) Role-related assessment, behavioural and scenario-based interview. Complete Congruity Questionnaire in advance. We aim to make this process clear, supportive and genuinely valuable – where you feel informed and confident at every step. Important information Candidates must have current UK eligibility to live and work (we do not hold a sponsorship license) Subject to pre-employment checks (DBS and social media screening) We work exclusively with preferred supplier list partners; unsolicited CVs from agencies not accepted Please apply promptly – urgent or high-volume roles may conclude before any stated closing date REF-(Apply online only)

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene’s products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if… You’ve directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products

Are you an experienced Mortgage Advisor ready for an exciting new opportunity on a hybrid working basis? We have an exceptional opportunity for you to elevate your career! Working on a self-employed basis with comprehensive admin support and outstanding progression prospects. Our client is seeking an experienced and dedicated individual with their own contacts/client bank to collaborate with them. They are offering a future share in the business and will also provide leads. This unique position is perfect for someone ambitious about building a thriving career in mortgages. Salary package on offer for the role of Mortgage Advisor: • OTE £30,000 - £60,000, • Full Admin Support, • Generous commission splits, • Exceptional progression opportunities Working Hours: • Monday – Friday, • Available on a hybrid basis. Requirements for the role of Mortgage Advisor: • Strong track record in Mortgage Industry with minimum 2 years’ experience, • CeMAP qualified with CAS status, • Ability to provide excellent customer service Responsibilities included in the role of Mortgage Advisor: • Advising on Mortgage and Protection products, • Writing Mortgage and Protection Business, • Dealing with Remortgages and new mortgage cases

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Hungarian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Hungarian based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am - 4pm The Person: • Fluent or Professional level Hungarian is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level German is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

French Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139463 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for French based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am – 4pm The Person: • Fluent or Professional level French is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Are you a seasoned Protection Advisor looking for your next career move on a Self-Employed basis? We are seeking a Protection Advisor to join our client's growing and successful team in the Southend area. This role offers excellent earning potential with referred leads from the Mortgage Team, and provides the opportunity to write 10-15 cases per month on a Self-Employed basis with a strong commission structure The successful Protection Advisor will be offered: • OTE - £80,000 - £110,000, • Commission structure ranging from 35-55%, • Full admin support and leads, • Hybrid working Protection Advisor requirements: • CeMAP or Equivalent qualifications, • Experience in a Protection adviser position, • CAS Status, • Able to build and forge strong relationships., • Strong communication skills., • Provide exceptional client service. Protection Advisor duties will include but will not be limited to: • Writing Protection Business, • Provide the highest level of customer care at all times, • Convert booked appointments into business, • Adhere to sales structure, advice quality and compliance guidance at all times, • Achieve sales targets each month

Sales Representative (Construction) £30,000 - £32,000 (OTE 38K) + Commission + Career Progression + Training + Office Based + Holiday Swindon Are you a technically minded person with any experience in sales looking to join a growing SME that will support you with full industry training and the opportunity to progress your career? Do you want to specialise in a new sector, at the heart of British industry? The company is a growing and long-standing business operating in the timber growing and supply sectors. Its focus on excellent customer and client relationships undoubtedly contributes to its continued success. An opportunity has arisen for a new Technical Salesperson responsible for lead generation, assisting and managing orders, raising purchase orders, contacting customers, and pricing enquiries. This role would suit a Salesperson looking for a technically-focused role within a thriving SME, which offers great training and progression. The Role: • Technical sales to customers within the construction industry, • Mixture of face to face and telephone meetings, • Managing the sales process from lead generation through to completion The Person: • Salesperson, • Technically minded - any interest in construction / engineering / architecture BBBH20435 Keywords: salesperson, sales, executive, advisor, coordinator, junior, technical, timber, construction, engineering, Swindon If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish or Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish or Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Looking for more than just another Mortgage Advisor role? We are recruiting for a well-established and successful firm who offer their advisers the support, autonomy and recognition they deserve. Whether you are looking for generous commission splits, your own trading style, require admin support or be part of a forward-thinking, adviser-first culture they will help you thrive. About the Firm Pia Financial Solutions understand the importance of supporting their advisers to allow them to run their own successful businesses and achieve their goals. As a well-established and highly regarded firm, they have the expertise and support to help you flourish. About the Role As a Mortgage advisor, you will be part of a nationwide network of mortgage specialists who put people first. Offering advice on almost every aspect of a clients’ financial needs: from Protection and Insurance, to Mortgages and full Financial Planning. With a dedicated team of professionals supporting you, you can focus on outstanding customer service, excellent advice and building your client base. The benefits for a Mortgage Advisor: • 80% commission split as standard., • Flexibility of a self-employed contract allowing for greater earning potential., • Rapid and reliable commission payments., • Autonomy over your diary with no micromanagement., • Your own dedicated web page and a professional email address., • Ability to build your own trading style, helping you to stand out in the market., • Fully remote., • Optional admin support., • In-house supervision team for training and development on all aspects including business support and generation including business workshops., • Access to pre-approved marketing material., • Regular national and regional events., • Additional earning potential through referrals for wills, commercial lending, secured loans and conveyancing., • Potential for career progression into full financial advice including ability to obtain further qualifications. Your responsibilities as a Mortgage Advisor will include: • Providing advice and recommendation across mortgage and protection products., • Growing your reach and generating enquiries., • Staying up to date with industry knowledge. What will you need to succeed as a Mortgage Advisor: • CeMAP or CII Certificate in Mortgage Advice qualified is a must., • 12 months experience of providing advice on Mortgage and Protection products., • Passion for customer service. Pia Financial Services is part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees so is somewhat of a democracy. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

Solutions Architect - Europe • Fantastic opportunity for an experienced Solutions Architect to work with enterprise customers across Europe., • Full-time, permanent role focused on solution design, technical delivery, and customer success., • Competitive salary (£62K - £80K) with equity (approx. 2,993-3,920 shares)., • Fully remote position - UK-based candidates preferred, ideally London or within commuting distance for on-site client visits., • Multiple hires planned - immediate availability or short notice period desirable. Who are the client? Our client is a rapidly scaling technology company that has achieved strong product-market fit and is now expanding with high velocity. Their platform acts as a "mission control" for engineering teams, enabling developers to work faster and more autonomously across the entire software development lifecycle. With a highly talented team and a bold mission to transform how software is created, they are empowering enterprises worldwide to succeed in a software-first world. What will you be doing? This is a customer-facing role for a technically strong Solutions Architect who can act as a trusted advisor to large enterprises. You'll work closely with engineering teams to design and implement solutions that accelerate development productivity. From onboarding and proof of value through to renewal and expansion, you'll drive adoption of the platform, ensure technical success, and influence product direction through customer feedback. What will you need? • Proven experience as a Solutions Architect, Pre-Sales Engineer, or Technical Consultant., • Strong background working with enterprise customers on complex technical challenges., • Ability to design, communicate, and implement scalable solutions., • Excellent problem-solving and troubleshooting skills., • Confident communicator with both technical and non-technical stakeholders., • UK-based (London preferred) with flexibility to visit customers on-site when required. What would be desirable? • Previous experience in developer tooling, cloud platforms, or DevOps solutions., • Track record of driving adoption and expansion of technical products., • Experience influencing product development through customer insights., • A proactive, collaborative mindset with a passion for scaling technology. To Apply… Please apply through this advert or send your CV directly. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - Solutions Architect, Pre-Sales Engineer, Technical Consultant, Enterprise Architecture, Developer Productivity, Cloud, DevOps, Technical Advisory, Customer Success, SaaS, Remote, London

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. We’re hiring founding members of our Mid - Market Sales team, sellers who thrive in high-growth environments and can open, develop, and close complex deals in technical markets. You’ll own a list of named accounts, drive outbound pipeline creation, close the initial deal, and continue to nurture and grow your accounts. This role requires ownership of the entire sales cycle as well as direct revenue responsibility for achieving and exceeding our sales goals. The role requires a deep technical understanding and curiosity to serve as a trusted advisor to prospective customers. Own the full sales cycle: prospect, qualify, run PoVs, and close Drive outbound pipeline in named mid-enterprise accounts Deliver high-impact demos and articulate CodeRabbit’s value to both technical and business stakeholders Land and expand — grow usage and footprint across multiple teams Develop business value assessments and quantify ROI with customers Become a product expert and understand the CodeRabbit offering and ecosystem in depth Partner cross-functionally with marketing, product, and customer success to refine playbooks and GTM strategy 3+ years of full-cycle quota-carrying experience, preferably in a technical SaaS company Proven success generating outbound pipeline and closing six-figure deals Experience selling to engineering leaders (CTOs, VPs Eng, DevOps, etc.) Strong technical curiosity and ability to learn complex products quickly Track record of multi-threaded deal management and value-based selling Excellent communication, organization, and ownership mindset Strong sense of ownership, self-motivation and eagerness to acquire new skills and solve new problems Familiarity with AI, developer, and open source technologies Have experience in a Product Led Growth (PLG) company 🤝 Collaborative Humans: Prioritizing collective intelligence 🚀 Fearless Innovators: Turning obstacles into growth opportunities 💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges 🎯 Impact-Driven Creators: Crafting intuitive tools for developers 🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world Work on cutting-edge technology with real-world impact Collaborative and innovative environment Competitive salary, equity, and benefits Professional development opportunities To apply, please submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. We’re hiring founding members of our Mid-Enterprise Sales team — sellers who thrive in high-growth environments and can open, develop, and close complex deals in technical markets. You’ll own a list of named accounts, drive outbound pipeline creation, close the initial deal, and continue to nurture and grow your accounts. This role requires ownership of the entire sales cycle as well as direct revenue responsibility for achieving and exceeding our sales goals. The role requires a deep technical understanding and curiosity to serve as a trusted advisor to prospective customers. Own the full sales cycle: prospect, qualify, run PoVs, and close Drive outbound pipeline in named mid-enterprise accounts Deliver high-impact demos and articulate CodeRabbit’s value to both technical and business stakeholders Land and expand — grow usage and footprint across multiple teams Develop business value assessments and quantify ROI with customers Become a product expert and understand the CodeRabbit offering and ecosystem in depth Partner cross-functionally with marketing, product, and customer success to refine playbooks and GTM strategy 3+ years of full-cycle quota-carrying experience, preferably in a technical SaaS company Proven success generating outbound pipeline and closing six-figure deals Experience selling to engineering leaders (CTOs, VPs Eng, DevOps, etc.) Strong technical curiosity and ability to learn complex products quickly Track record of multi-threaded deal management and value-based selling Excellent communication, organization, and ownership mindset Strong sense of ownership, self-motivation and eagerness to acquire new skills and solve new problems Familiarity with AI, developer, and open source technologies Have experience in a Product Led Growth (PLG) company 🤝 Collaborative Humans: Prioritizing collective intelligence 🚀 Fearless Innovators: Turning obstacles into growth opportunities 💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges 🎯 Impact-Driven Creators: Crafting intuitive tools for developers 🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world Work on cutting-edge technology with real-world impact Collaborative and innovative environment Competitive salary, equity, and benefits Professional development opportunities .To apply, please submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.

The Adam Hall Group is an internationally leading manufacturer of event technology, and we are looking for an experienced, commercially driven National Account Manager with a strong background in the rental and live production market. This is not an entry-level role—you will bring proven success in managing key rental accounts, a deep understanding of live event workflows, and the credibility to engage confidently with production companies, dry hire houses, and technical teams at all levels. In this position, you will take ownership of strategic accounts while acting as a trusted advisor across our core brands—Cameo professional lighting, LD Systems audio solutions, and the wider Adam Hall portfolio—quickly operating with confidence across these ranges to support real-world show applications, large-scale projects, and time-sensitive rental demands. These are your tasks: Build and grow relationships with rental companies, production houses, and live event specialists. Present Cameo lighting and LD Systems audio with strong real-world application knowledge. Drive revenue by identifying and converting opportunities across rental, touring, and production sectors. Deliver impactful product demos, shootouts, and on-site evaluations. Maintain CRM usage tracking, customer engagement, and data-driven pipeline management. Understand customer workflows and requirements to provide practical, scalable solutions. Manage key accounts strategically, ensuring consistent engagement and long-term growth. Represent the company at trade shows, industry events, and customer showcases. What you bring with you: Proven experience in B2B sales, with a strong track record of success. In-depth industry expertise in event and stage technology, including system integration and product knowledge. Strong commercial acumen paired with excellent technical proficiency. Experience in simulation and visualization of audio or stage lighting systems is a valuable advantage. Exceptional communication skills, with the ability to simplify and explain complex technical concepts to diverse audiences. Collaborative team player, driven by a shared enthusiasm for event technology. Proficient in PC use, with solid skills in MS Office applications. Self-motivated with a high level of personal responsibility and initiative. Possession of a full, clean driving license and willingness to travel frequently, including regular overnight stays. With us you can expect: DEVELOPMENT AND GROWTH: We offer development and training opportunities in a dynamic medium-sized company. FINANCIAL STABILITY: With us you receive financial benefits such as a performance-related bonus as well as other company benefits. WORK-LIFE BALANCE: A concern that is part of the company's culture, we offer, for example, flexible schedule management, expense coverage, a supportive team environment, etc. WORKING TOGETHER: We are a friendly team with a shared passion for event technology. We focus on building personal connections through team events and networking activities between teams. About Adam Hall Group Adam Hall Group is a stable and internationally leading event technology manufacturer with a clear mission: to enable people to share their passion and beautiful moments with each other through event technology. Every day, more than 380 employees from different nations work with heart and soul and passion on the future of live events. In doing so, we rely on mutual trust, transparency and fair dealings with each other as the values of our corporate culture. As part of the Adam Hall Group team, you can look forward to a creative and inspiring working environment where you can contribute your ideas and be who you are! Because at Adam Hall Group, we believe that creative ideas and products can only come from diversity, equal opportunities and community! Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Technical Sales Manager • Location: North East, North West & Yorkshire, • Manchester, Leeds, Sheffield, Newcastle, Liverpool, Hull and surrounding areas, • Basic £50,000 to £60,000, • OTE £75,000, Uncapped, • Company Car | Healthcare | Home Based You will represent a premium, high precision tooling manufacturer, managing an established Northern territory with significant revenue potential. The products are not entry level consumables. They are performance critical solutions used in demanding machining environments where accuracy, balance, and reliability matter. If you enjoy selling on technical merit, building long term customer relationships, and being trusted for your expertise rather than your discounting ability, this is worth your attention. Why This Role Is Attractive You will: • Take ownership of an established Northern territory with strong revenue potential, • Represent premium, high precision products known for quality and performance, • Sell solutions that genuinely improve machining accuracy, efficiency, and productivity, • Work independently with the backing of an established international engineering group, • Earn strong commission on realistic targets, • Have a clear, defined region with strong industrial density This is a role for someone who takes pride in technical selling and wants to be seen as a trusted advisor, not just a rep. The Business Our client is a European market leader in high precision tool holding and a global specialist in shrinking, balancing, and presetting technology for the metal cutting industry. With decades of engineering expertise and a reputation built on quality, they supply high end manufacturers who expect performance, reliability, and technical support at the highest level. What You Will Be Doing • Managing and developing a Northern territory from a home office base, • Selling technically consultative, advice intensive products into machining and manufacturing environments, • Visiting customers across the North East, North West and Yorkshire to demonstrate, advise, and develop relationships, • Supporting installations and delivering product training, • Responding to technical sales enquiries and providing high level customer support, • Representing the business at exhibitions and industry events After initial training, you will run your region with a high degree of autonomy. What You Bring • Strong technical understanding, ideally with an engineering background, • Deep knowledge of tool clamping, milling, or metal cutting technology, • Around 10 years’ experience in technical sales, • The confidence to sell complex, premium products, • Commercial discipline with a customer first mindset, • Comfortable working independently and managing your own territory The Opportunity This is a visible, high responsibility role within a premium engineering brand. You will have the freedom to manage your territory properly, the backing of a technically strong organisation, and the opportunity to build long term customer partnerships across one of the UK’s strongest manufacturing regions. If you want ownership, technical credibility, and realistic earning potential, this is worth a conversation.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets. As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan‑European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions. What You’ll Do • Own and grow a portfolio of existing clients, acting as their primary relationship owner, • Deliver against and exceed revenue and bookings targets, • Identify and execute upsell and cross-sell opportunities, • Build and maintain a strong pipeline (~2.5x coverage), • Strengthening long-term client relationships and customer satisfaction, • Collaborate cross-functionally for delivery and customer success, • Act as a trusted advisor to clients, • Identify internal growth and process improvement opportunities What We’re Looking For • 5+ years of sales or account management experience, • Proven ability to meet and exceed revenue targets, • Strong pipeline generation and account growth skills, • Excellent stakeholder management, • Strong commercial awareness and communication, • Ability to work remotely across EMEA, • Willingness to travel (~20%) Highly Desirable • Experience with SaaS, EDI, ERP, or supply chain solutions, • Understanding of order-to-cash or P2P processes, • Fluency in Danish and/or German would be a significant advantage, given our regional customer base Who is TrueCommerce? TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently. Why Join Us? • High-impact, high-visibility role, • Work with global brands, • Collaborative, international culture, • Strong growth opportunities

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

Job Title: Business Development Representative Location: Field based - Ealing (Chelsea, Fulham, Ealing & Brentford) Contract and working pattern: Permanent, 37.5 hours per week Base salary: £24,800 with pay increase expected 1st April 2026 Are you ready to Be Your Best Barr None? Let's Grow!!! AG Barr is a leading UK soft drinks business, home to iconic brands like IRN-BRU, Rubicon, Boost, and FUNKIN. For over 150 years, we have been building great brands and championing a responsible business that values diversity, community, and minimising environmental impact. We are seeking an ambitious and results-driven Business Development Representative (BDR) to become the face of our brands across a dedicated territory. This field sales role is essential for driving our growth within the crucial Symbols & Independents (S&I) retail sector. As part of a collaborative territory team, your ability to work together to achieve shared goals will be crucial to our collective success What we’re looking for… As a BDR, you will be a key player in the National Field Sales Team, taking direct responsibility for supporting and growing our presence within a defined portfolio of Impulse outlets. Your work will be guided by our principles: GAIN, RETAIN, MAXIMISE. • Proactive Distribution: Determined pursuit of distribution and availability of the AG Barr core brand range, educating retailers on our Hero, Core, and More brands to increase sales., • Target Delivery: Consistently achieve sales KPIs, including market share growth, display placement, availability, and overall scorecard improvement, using data to track performance and demonstrate growth., • Energy Focus: Play a vital, frontline role in delivering our ongoing Energy Portfolio distribution plan, capitalising on this high-growth sector., • Build Lasting Relationships: Be a personable and relatable partner, building rapport quickly to secure commitment from customers and present our brands with confidence., • Trusted Advisor: Use your market insight to educate retailers, offering support with re-merchandising to maximise sales for both the retailer and AG Barr., • Execution with Excellence: Sell and communicate brand plans with an exceptional eye for detail, ensuring our brands are perfectly represented at the point of purchase through impactful Point of Sale (POS) materials., • Flawless Organisation: Maintain excellent time management, effective route planning, and meet call targets to maximise your day and ensure you have all POS materials organised for each visit., • Team Collaboration: Operate as a key part of a broader territory team, demonstrating a collaborative spirit to achieve shared goals and share market intelligence. What you’ll bring... We know that top Business Development talent comes from every background—from hospitality and retail to sales and customer support. We are looking for the mindset and capability, not just the job title. If you have experience excelling in a customer-focused role and recognise yourself in the winning traits below, you already possess the DNA we need to succeed. • Proactive Initiative & Self-Motivation: You are a self-starter who actively seeks out opportunities, follows up without prompting, and thrives working unsupervised to exceed targets., • Resilience and Confidence: You bounce back quickly from rejection and communicate with conviction that comes from a genuine belief in our products and your own ability., • Exceptional Communication & Relatability: You are clear, concise, and responsive, building rapport quickly and making every customer feel heard and understood., • Learning Agility: You are curious, coachable, and quick to grasp new product information and market trends, allowing you to adapt your strategy based on feedback and results., • Deep Customer Insight: You are skilled at understanding the customer base, their pain points, and the retailer landscape to tailor your approach and build powerful partnerships. Essential Requirements: • Must hold a full, valid UK driving license., • Excellent written and verbal communication skills are essential for this customer-facing role, • Flexibility to attend occasional monthly team meetings, which may require overnight stays If you thrive on independence, love being on the road, and have a passion for driving sales in the competitive world of convenience retail, apply now! What we offer... We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Competitive Salary reviewed annually, • Quarterly bonus linked to business performance, • Company Car to fulfil the needs of the job, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. Speculative CVs from agencies will not be accepted. Latest closing date for applications is 4th March 2026 Please note, we may close vacancies early where we receive significant numbers of applications, so apply now!

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are currently recruiting a Price and Promotion Consulting and Implementation Manager who will be part of the Client solution for EMEA markets and reporting to Price and Promotion consulting director. We are looking for a candidate who can apply technology to promote the success of our retail clients while addressing business requirements through workflow design, configuring software for optimal client results, and conducting training in accordance with best practices. The Price and Promotion consulting and implementation manager will lead the deployment of dunnhumby’s P&P solutions to new and existing clients in the EMEA region. They will work closely with the client’s teams to understand their requirements and ensure that our tools are fit for purpose. Ultimately, the Price and Promotion Consulting and Implementation Manager is the facilitator of change for the deployment of price/promotions technology, resolving user challenges and articulating the new workflows in such a way as to maximize a client’s user experience. This role provides the opportunity to shape the future of dunnhumby’s price and promotions solutions, working closely with the product team to develop new features. A unique blend of technical savvy and process consultation provides this role with exciting growth opportunities. Responsibilities • Lead the delivery of P&P Products: Ensure the timely and successful delivery of price and promotion software solutions that meet client’s needs and objectives, in line with the project plan. Analyse large and complex datasets to identify potential gaps and inconsistencies during the deployment process., • Drive Change: Develop and maintain trusted advisor relationships with client teams, guiding them through change by implementing new price and promotional processes. Work closely with the product teams to influence the roadmap based on clients’ feedback and develop new features collaboratively., • Process & Requirements Documentation: Understand and document the client’s current processes, identify and organize their business and process requirements, and work with the Price & Promotion Consulting Director and the wider team to recommend best-in-class solutions., • Software Configuration & Testing: Configure enterprise price and promotions software to align with specific client processes and needs. Develop and implement internal and external testing processes. Perform testing and analysis of data to ensure accuracy and effectiveness of software solutions., • GO Live support: Contribute to the successful execution of the GO Live phase by demonstrating the tool’s added value to the client. This involves organizing and participating in client sessions, conducting category analysis, proposing optimal solutions, and monitoring progress through measurement, reporting, and activity tracking. Required Experience • Extensive experience working in Price and Promotions at a retailer/ FMCG or participating in enterprise software implementations, • A college degree or equivalent professional experience required, • Strong business analysis and data analytics skills. Data visualization, advanced Microsoft Excel, programming language a plus, • Strong communication and presentation skills both written and verbal, • Experience in project management and workflow optimization is a plus, • Second European language desirable (German or Spanish ideally) What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact _. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK. #LI-PRIO As a Lead Data Scientist, you'll take on a pivotal, entrepreneurial role, functioning as the technical expert who thrives on complexity and commercial impact. You will be responsible for setting the technical direction and ensuring the high-quality, scalable delivery of our most challenging, high-impact projects. This position combines deep expertise in machine learning with strategic oversight to define project roadmaps, manage technical risk, and architect reliable solutions. Your focus will be on driving innovation, mentoring cross-functional teams, and actively shaping both our technical standards and long-term customer relationships. Setting the technical direction for complex, business-critical projects and expertly balancing trade-offs between speed, innovation, and reliability. Designing and implementing reliable, production-grade technical solutions, ensuring comprehensive documentation of architectures and specifications. Defining project problems, developing clear roadmaps, and overseeing end-to-end delivery across multi-disciplinary workstreams. Leading technical scoping and feasibility studies for high-value sales opportunities and strategic customer engagements. Managing relationships and communications with demanding clients, fostering trust and aligning technical solutions with shared long-term commercial goals. Driving the adoption of best practices, shared resources, and robust technical processes across the wider Data Science craft. Mentoring and developing other data scientists and team members, actively contributing to the growth and technical excellence of the organisation. You bring depth of expertise in at least one machine learning domain and strong technical breadth across the entire data science landscape. You are a skilled technical leader, proficient in mentoring individuals, managing teams (including other managers), and rolling out impactful tools and workflows. You have proven project management expertise, capable of dividing complex, ill-defined problems into actionable, clearly defined workstreams with timelines you can defend. You are adept at managing ill-defined, high-risk tasks, consistently delivering innovative and practical outcomes under commercial pressure. You possess strong customer leadership skills, able to act as a trusted technical advisor and drive long-term strategic relationships with demanding clients. You excel at cross-functional collaboration, effectively aligning technical strategy with Engineering, Commercial (BD), and Infrastructure teams. You have experience extending technical oversight to business unit-level initiatives, using your vision to influence and contribute to organisational success. Talent Team Screen (30 minutes) Introduction to the team (30 minutes) Take Home Technical Assessment Technical Interview (90 minutes) Commercial Interview (60 minutes) We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at _. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. Join us as we deliver innovative and creative solutions to our customers. We're looking for a Customer Success Architect with technical consulting experience. The role will be critical in driving both technical and analytics programs for our customers in EMEA region. You will be enabling our customers to drive their products forward by driving consultative and technical initiatives connected to the success of the customer and their business priorities. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. Please note, this role can be based in London, UK or Dubai, UAE (depending on where the successful candidate is based) As a Customer Success Architect, you will: • Develop a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation, and data governance., • Be an expert in Amplitude Platform in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner., • Serve as a trusted technical advisor for our customers., • Gather, organize, and report trends and customer insights to optimize business processes, documentation, and services., • Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support, and Customer Success Manager to streamline internal processes and improve the data management experience for our customers. You'll be a great addition to the team if you have: • At least 5-8 years of customer-facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts., • Competent in programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs)., • Execution and customer service oriented, able to effectively prioritize and complete customer deliverables in alignment with customer requirements and drive outcomes., • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies., • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company., • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our_., • Languages: English fluency is a must have, Russian speaking would be an advantage! By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the _. Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ email address. You can learn more about how to protect yourself from these types of fraud by referring to . Please exercise caution and cease communications if something feels suspicious about your interactions.

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole. • Pre-Sales Responsibilities, • Partner with Account Executives to drive complex, multi stakeholder deals, • Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit, • Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation), • Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary, • Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices., • Post-Sales Responsibilities, • Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer., • Must be Fluent in German, • At least 5 years experience in Presales as a customer-facing technical role, • Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization., • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools., • Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together., • Experience with Martech and Adtech is a plus., • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment., • Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred., • Ability to travel occasionally up to 20% (as required).#LI-BP1

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

Huntswood is seeking experienced Secured Lending Collection Advisers to join a team focused on Secured Lending Collections for a large bank. This role will primarily involve inbound and outbound telephony, supporting customers in financial difficulty, including those who may be vulnerable. You will manage inbound and outbound calls to negotiate payment plans that balance customer needs with business goals, while providing clear guidance on account status and options. You will maintain accurate records, escalate complex cases when needed, and ensure all activity complies with policy and regulation. Role overview: Location: Working from home Duration: 4 months Rate: £200 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this Start Date: Monday 15th September 2025 Shift: 09:00 to 17:30, Monday to Friday As a Collections Advisor you will have: • Proven experience in secured lending collections telephony role within a banking or lending environment, • An understanding on secured lending products is essential, • Strong ability to engage with and support vulnerable customers, • Comfortable working in a fast-paced, compliance-driven setting, • Excellent communication and empathy skills, • Ability to use multiple systems and update where necessary About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future. Interested in this Secure Collections Advisor opportunity? Apply now. To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Turkish Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139464 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Turkish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 9am – 5pm. The Person: • Fluent or Professional level Turkish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive