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Company Profile: \n The Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies. \n Title: Internal Account Manager \n Salary: Circa £30,000 \n Purpose of job: \n\n • Internal Account Manager are part of the Large Customer Development (LCD) Sales team whose role it is to maintain, defend and grow our market position. The role jointly manages (w...\n\n \n ZIPC1_UKTJ

Company Profile: \n The Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies. \n \n Title: Internal Account Manager \n \n Salary: Circa £30,000 \n \n Purpose of job: \n\n • Internal Account Manager are part of the Large Customer Development (LCD) Sales team whose role it is to maintain, defend and grow our market position. The role jointly manages (with a field-based Key Account Manager) a portfolio of circa 250 accounts worth around £3m. This portfolio will be made up of circa 160 A+, A and B accounts, 60 large potential accounts from our customer base of CDE accounts and 30 new accounts.\n, • The purpose of the Internal Account Manager role is to proactively maximise the spend of customers within their region by identifying linked or associated products (gap analysis) and to maximise the value-added benefits of working with the company as their sole packaging and workplace supplier. An Internal Sales Manager will do this by working with their KAM to create and implement effective call and visit cycles adapted to the individual needs of their customers. They act with the needs of the customer at the heart of their decision-making, striving to build loyalty and satisfaction through every interaction.\n, • An Internal Account Manager will achieve this by managing specified customers through agreed call cycles, and supporting the KAM with order processing, quoting and arranging visits where appropriate. Internal Sales Managers and KAMs are accountable for the same region and, as such, there is an expectation that they will succeed together.\n\n Key Performance Indicators: \n · Regional Invoiced Sales \n · Regional Invoiced Margin \n · Account Retention Rate \n · Call Cycle Compliance \n \n Key Accountabilities: \n · Accountable for ensuring all communication is honest, open and respectful and has the customer at the centre of the decision-making. \n · Customer – To identify and maintain a call cycle that defends and develops our position in the market in order to capitalise on any opportunities for growth within the region. \n · Do the Right Thing – To ensure that the need of the customer is the priority when setting call and visit cycles and to work closely with your regional KAM to develop and adjust these cycles where necessary. \n · Be Accountable – To maintain an acceptable level of customer retention and development within your region ensuring margin is managed at an acceptable level \n · Be the Best – To map out and maintain a call cycle to the requirements of the customer ensuring that the potential is maximised and a long-term relationship is built \n · Succeed Together - Demonstrate unconditional teamwork towards the wider sales teams. This includes sharing best practices and being open, honest and respectful in providing constructive feedback to wider members of the team. \n · Responsible for building relationships with internal stakeholders, including Operations, Finance, and the product, planning and purchasing team to ensure that customers' expectations can be met and are managed effectively. \n · Accountable for driving own personal development and responsible for building relationships with other sales team members too enable all members of the team to reach their full potential. \n \n \n \n \n

\n Looking to take the next step in your customer service career? Movianto Bedford is hiring! \n As a Senior Key Account Executive you will play a key role in delivering exceptional service and supporting the team. If you're passionate about customer care and ready to take on more responsibility, this could be your next opportunity! Working Monday to Friday (37.5 hours a week) on an annual salary of £32,331.45 per annum. \n \n Benefits \n\n • No weekend or bank holiday working\n, • Discounted gym memberships / onsite gym\n, • 33 days annual leave (including bank holidays)\n, • Holiday Purchase scheme\n, • Flexible pay through Wagestream\n, • Life Assurance\n, • Up to 5% Employer Pension Contribution\n, • Access to Simply Health\n, • 24/7 GP, physiotherapy and counselling through our EAP service\n, • Cycle to Work scheme\n, • Access to MyRewards, a benefits platform\n\n \n Who we are \n Movianto is a leading pharmaceutical supply chain partner, providing best-in-class logistics solutions for the pharmaceutical, biotech, medical device, and diagnostics industries. \n \n Purpose of the role \n As a Senior Customer Service Advisor, you'll be the first point of escalation for complex service issues and complaints. You'll take ownership of investigations, provide swift resolutions, and support your team to consistently deliver best-in-class customer service. \n \n How you'll make an impact as a Senior Customer Service Executive at Movianto: \n\n • Handle escalated customer queries via phone and email, owning cases through to resolution.\n, • Investigate issues such as late deliveries, damages, and order discrepancies.\n, • Proactively update clients, managing expectations and providing timely progress updates.\n, • Liaise with Warehouse, Transport, and Quality teams to resolve service failures and identify preventative actions.\n, • Allocate team workloads to ensure queries are handled efficiently.\n, • Support and coach team members to strengthen their knowledge and skills.\n, • Collaborate with Account Managers and attend client meetings when required.\n, • Contribute to process improvements and assist the Customer Service Manager in driving service excellence.\n, • Escalate potential financial loss issues to protect the business.\n\n \n What it will take to thrive as a Senior Customer Service Executive at Movianto: \n\n • Proven customer service experience, ideally in a service-led or logistics environment.\n, • Strong problem-solving skills and the ability to conduct thorough investigations.\n, • Clear, confident communication skills, both written and verbal.\n, • Proficiency in Microsoft Office with accurate data entry abilities.\n, • Excellent organisation and time management skills.\n, • A proactive, solution-oriented mindset with a passion for service excellence.\n\n Desirable: \n\n • Experience mentoring or supporting team members.\n, • Familiarity with handling and presenting complaint investigations.\n\n Delivering healthcare across the nation - Movianto UK \n Movianto / Yusen Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Yusen Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Yusen Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto / Yusen Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto / Yusen group. \n

We are looking for an enthusiastic Key Account Executive to join our Customer Service Operation team in Bedford. As first point of contact for newly onboarding Clients, you will provide support and guidance as they become familiar with our services. \n You will support the processing of all client returns, whilst helping the team collate KPI data and share this with Clients. \n You will be working, Monday - Friday (37.5 hours a week) with varying shifts between 8.00-6.00pm. The salary for the role is £26,855.96 per annum. \n \n Benefits \n\n • No weekend or bank holiday working\n, • Discounted gym memberships\n, • 33 days annual leave (including bank holidays)\n, • Holiday Purchase scheme\n, • Flexible pay through Wagestream\n, • Life Assurance\n, • Up to 4% Employer Pension Contribution\n, • Access to Simply Health\n, • 24/7 GP, physiotherapy and counselling through our EAP service\n, • Cycle to Work scheme\n, • Access to MyRewards, a benefits platform\n\n \n Who we are \n Movianto is a leading pharmaceutical supply chain solutions partner offering best-in-class logistics quality for the pharmaceutical, biotech, medical device and diagnostic industries. \n \n Purpose of the role \n You will be responsible for resolving Customer Service queries for newly onboarded clients mainly by email, but also via telephone. This may involve investigating and resolving issues promptly, identifying the root cause of service failures and ensuring swift resolution. Providing hypercare support during their initial onboarding and integration, you will strive to exceed expectations and help direct clients to self-serve. \n \n How you'll make an impact as a Key Account Executive at Movianto: \n\n • Act as first point of contact for Customer Service queries via email and telephone, accurately logging all queries and returns on Salesforce, and keeping clients informed with timely updates on return statuses.\n, • Manage and support the end-to-end returns process, including recording returns on Salesforce, collating and sharing temperature data with internal departments and clients, responding to returns-related queries, and liaising with key stakeholders across the business to expedite returns where required.\n, • Provide and maintain supporting documentation to enable timely and accurate stock movements, ensuring relevant information is shared with appropriate internal teams.\n, • Support the onboarding of new clients by uploading and maintaining required documentation on the Movianto UK online platform.\n, • Deliver comprehensive administrative and ad-hoc support to the Commercial and Customer Service teams, maintaining and updating Salesforce records (Accounts, Contacts, Opportunities, and Surveys) and assisting the Customer Service Operations Manager as required.\n\n \n What it will take to thrive as a Key Account Executive at Movianto: \n\n • Excellent interpersonal skills providing natural ability to connect with people\n, • Customer service experience, with strong written and verbal communication skills.\n, • Ability to investigate and identify what went wrong, with strong attention to detail and written communication skills.\n, • Proficient in Microsoft packages, with excellent typing skills, organizational abilities, and the capacity to prioritize workload under pressure.\n, • Demonstrates a commitment to high-quality work, customer satisfaction, and collaboration with teammates and external stakeholders.\n, • Willing to adapt to new approaches, provide constructive feedback, and contribute to trend analysis, identifying corrective actions where needed.\n\n Ready to make a difference with us? Apply now and become a part of our dedicated team! \n For more information or if you have any questions you can email - recruitment.uk @ movianto.com. \n Delivering healthcare across the nation - Movianto UK \n Movianto / Yusen Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Yusen Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Yusen Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto / Yusen Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto / Yusen Group.

A high-profile grocery account role managing a major retail customer within a fast-moving fresh category. National Account Manager - Grocery Retail Bedfordshire Permanent Hybrid working - 3 days per week in the office £50,000-£60,000 + up to 20% bonus + £5,700 car allowance + private healthcare The Opportunity This is a strong commercial opportunity with a leading fresh products business, managing a major UK grocery retail account of £40m with potential for the scope to grow further within a key category. You'll take ownership of a significant customer relationship, working closely with the Senior Commercial Manager and wider cross-functional teams to deliver sales, service, product development, range performance and profitable growth. The account is already substantial, with further potential to grow as the customer explores wider opportunities across plants. It's a role for someone who enjoys being close to the customer, close to the detail, and able to turn commercial plans into action. Key Responsibilities Manage the day-to-day relationship with a major UK grocery customer across buying, merchandising, marketing, product development and supply chain contacts. Support account planning, range reviews, promotional activity and trading performance. Work closely with internal teams across technical, procurement, operations, product development and supply chain to deliver customer requir...

At Gapp Automation, we are at the forefront of industrial automation, providing cutting-edge solutions, drives, and motion control technologies to a diverse range of industries. We pride ourselves on engineering excellence and a customer-centric approach, helping businesses optimize their operations through high-level automation applications. As we continue to expand our market presence, we are seeking a dynamic, technically minded Sales Manager to lead our commercial growth and elevate our high-level application offerings. The Role As our Sales Manager, you will bridge the gap between complex engineering capabilities and strategic business growth. You will be responsible for driving revenue, managing key accounts, and identifying new market opportunities for our high-level automation systems and integrated applications. Key Responsibilities Drive Revenue Growth: Develop and execute strategic sales plans to achieve and exceed regional and national sales targets for high-level automation applications. Key Account Management: Nurture and expand relationships with existing OEM customers, system integrators, and end-users, ensuring Gapp Automation remains their partner of choice. New Business Development: Identify, prospect, and secure new business opportunities within target verticals (e.g., packaging, manufacturing, robotics, and material handling). Technical Consultation: Collaborate closely with clients and our internal engineering teams to understand complex technical requirements and deliver tailored automation solutions. Pipeline & Forecast Management: Maintain an accurate sales pipeline and provide regular, data-driven revenue forecasts to the executive leadership team. Market Intelligence: Stay abreast of industry trends, competitor activities, and emerging technologies to keep Gapp Automation ahead of the curve. Essential Skills & Qualifications Proven Sales Track Record: Minimum of 5+ years of B2B sales experience within the industrial automation, robotics, or motion control sectors. Technical Aptitude: A strong understanding of high-level automation applications, including PLCs, HMIs, servo drives, motion controllers, and fieldbus networks. A degree or qualification in Electrical/Mechanical Engineering is highly desirable. Solution Selling Expertise: Demonstrated ability to manage long, complex sales cycles and sell high-value, integrated technical solutions rather than just components. Communication & Negotiation: Exceptional interpersonal and presentation skills, with the ability to confidently pitch to both shop-floor engineers and C-suite executives. Strategic Thinking: Strong commercial acumen with the ability to analyze market data, spot trends, and implement effective sales strategies. Self-Motivated & Driven: A proactive closer who thrives in a fast-paced environment and is comfortable traveling to client sites as required. TPBN1_UKTJ

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