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  • Reception Manager
    Reception Manager
    3 hours ago
    £55000 yearly
    Full-time
    Richmond

    Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

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  • D365 Test Manager
    D365 Test Manager
    8 days ago
    £80000–£90000 yearly
    Full-time
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

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  • Registered Manager
    Registered Manager
    11 days ago
    Full-time
    Wembley

    Purpose of the Role To take full responsibility for the leadership, management, and regulatory compliance of a 3‑bed EBD children’s home. The Registered Manager ensures the delivery of high‑quality, trauma‑informed care in line with the Children’s Homes (England) Regulations 2015 and Ofsted’s Quality Standards. The role is accountable for safeguarding, staff development, operational excellence, and achieving positive outcomes for children. Key Responsibilities 1. Leadership & Operational Management • Provide strong, child‑centred leadership that promotes safety, stability, and emotional wellbeing., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Maintain and regularly review the Statement of Purpose., • Develop and implement policies, procedures, and operational systems., • Ensure the home is adequately staffed at all times and manage the rota effectively., • Oversee health & safety, fire safety, and environmental risk management. 2. Safeguarding & Risk Management • Act as the Designated Safeguarding Lead for the home., • Ensure all safeguarding concerns are reported, recorded, and escalated appropriately., • Lead on risk assessments and behaviour support planning., • Maintain oversight of incidents, patterns, and trends to reduce risk and improve outcomes. 3. Staff Management & Development • Recruit, train, supervise, and develop the residential care team., • Provide monthly reflective supervision and annual appraisals., • Build a positive, supportive team culture grounded in trauma‑informed practice., • Manage staff performance, under‑performance, and professional conduct. 4. Care Planning & Child Outcomes • Oversee admissions, ensuring suitability and compatibility with existing residents., • Lead on care plans, placement plans, behaviour plans, and risk assessments., • Ensure children’s health, education, identity, and emotional needs are met., • Promote independence, life skills, and community engagement., • Maintain strong relationships with social workers, families, schools, and external agencies. 5. Quality Assurance & Compliance • Maintain high standards of recording, auditing, and regulatory compliance., • Prepare the home for Ofsted inspections and respond to regulatory feedback., • Complete Regulation 45 reports and contribute to continuous improvement., • Ensure all decisions are clearly recorded on children’s files. 6. Financial & Resource Management • Manage budgets, staffing costs, and resources effectively., • Ensure the home operates sustainably and within financial parameters., • Oversee procurement, maintenance, and external contracts. 7. On‑Call & Availability • Participate in the on‑call rota to support staff and respond to emergencies., • Provide flexible working hours when required to meet the needs of the home. Person Specification Essential • Minimum 2 years’ experience in a senior role within children’s residential care., • Strong understanding of trauma, attachment, and EBD behaviours., • Excellent safeguarding knowledge and decision‑making skills., • Ability to lead, motivate, and develop a staff team., • Strong communication, organisational, and problem‑solving skills., • Ability to work flexibly, including on‑call duties., • Commitment to child‑centred, therapeutic practice. Desirable • Level 5 Diploma in Leadership & Management (Residential Childcare) or willingness to complete., • Experience opening or developing a new children’s home., • Full UK driving licence.

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  • Waiter / Waitress
    Waiter / Waitress
    18 days ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service is central to everything we do. The Role: Front of House Team Member We are looking for passionate, skilled, and hospitality-driven individuals to join our founding front-of-house team, covering both waitering and bartending duties. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: Service and Cocktail Excellence: Deliver food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Keep your section and the bar station immaculately organised, clean, and fully stocked throughout your shift, including proactive table resets, restocking, and mise en place ahead of peak periods. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, and make confident recommendations that complement their meal and enhance their visit. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation. Hygiene and Compliance: Follow daily and weekly front-of-house and bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations. Team Collaboration: Work seamlessly alongside the bar, floor, and kitchen teams to ensure food and drinks are delivered together smoothly, elevating the overall guest experience. Requirements Proven experience in a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Solid technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for learning our menu in depth and developing original serves. A warm, engaging personality with a natural passion for guest experience and community. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    1 month ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that an exceptional bar programme is central to everything we do. The Role: Bartender We are looking for a passionate, skilled, and hospitality-driven Bartender to join our founding team. From perfectly mixed aperitivos during brunch to imaginative cocktails that complement our evening small plates, you will be the architect of our guests' drinking experience. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities • Cocktail Craft and Consistency: Prepare and serve a full range of cocktails, classic and original, to an exacting standard, maintaining consistency across every service., • Bar Management: Keep the bar station immaculately clean, organised, and fully stocked throughout your shift, including proactive restocking and mise en place ahead of peak periods., • Guest Hospitality: Greet guests warmly, guide them through our drinks menu, and make confident recommendations that complement the food they're eating., • Workflow and Speed: Maintain a fast, efficient workflow during busy brunch and evening services without compromising on drink quality or presentation., • Hygiene and Compliance: Execute daily and weekly bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served together smoothly, elevating the overall guest experience. Requirements • Proven experience as a bartender in a fast-paced cocktail bar, premium restaurant, or similar hospitality environment., • Solid technical skills across spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard., • Knowledge of classic cocktails and genuine enthusiasm for developing original serves., • A warm, engaging personality with a natural passion for guest experience and community., • Reliable, punctual, and energised by a buzzing, high-tempo service environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Head Chef
    Head Chef
    1 month ago
    £45000–£50000 yearly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    Full-Time Italian Head Chef (London, W6) We are an authentic Italian deli restaurant in London, looking for a skilled and passionate Italian Head Chef to lead our kitchen team. This is a full-time position, perfect for an experienced chef with a deep understanding of Italian cuisine and culture. Key Responsibilities: • Overseeing all kitchen operations, including food preparation and presentation., • Creating and maintaining authentic Italian dishes using traditional techniques., • Ensuring health, safety, and hygiene standards are strictly followed., • Managing food stock levels, inventory, and cost control., • Training and supervising kitchen staff to maintain high standards of Italian culinary traditions., • Designing menus that reflect seasonal ingredients and regional Italian flavors., • Collaborating with management to enhance the dining experience. Requirements: • Native or fluent knowledge of Italian cuisine and culture., • Proven experience as a Head Chef or Senior Chef in an Italian restaurant., • Expertise in authentic Italian cooking techniques and recipes., • Strong leadership and team management skills., • Thorough knowledge of kitchen health and safety regulations., • Ability to work efficiently in a fast-paced environment., • Creativity and attention to detail in menu development and food presentation. Details: • Location: London, • Hours: Full-time, • Salary: Competitive, starting from £40,000 per year, depending on experience and skills. If you are an Italian chef with a passion for authentic cuisine and are ready to bring your expertise to our kitchen, we’d love to hear from you! How to Apply: Please send your CV and a cover letter. Join us and lead our kitchen in delivering the true taste of Italy in London!

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  • Duty Manager, The Waterman's Arms, barnes
    Duty Manager, The Waterman's Arms, barnes
    1 month ago
    £17–£18 hourly
    Part-time
    London

    Join our management team at The Waterman’s Arms, a vibrant Pub and Restaurant located by the river in Barnes. We pride ourselves on our inclusive and innovative culture, driven by a genuine passion for hospitality, quality food, and exceptional drinks. The Waterman’s Arms has a creative and regularly evolving menu, using the best seasonal produce and showcasing a thoughtfully curated drinks list. We are looking for someone who is energised by this, and able to inspire enthusiasm and passion in the team. The ideal person for the job is someone who has a great eye for detail and who understands what great service is. The role will involve serving customers with a friendly but efficient style, maintaining the highest levels of cleanliness and organisation and opening and closing the venue. Overall we’re looking for someone to make sure service runs smoothly and that everyone has a wonderful time! Responsibilities As a Duty Manager, you will play a crucial role in ensuring our guests have a memorable experience. Your responsibilities will include: • Leading and motivating the team to deliver outstanding service., • Overseeing daily operations, including opening and closing procedures., • Maintaining the highest standards of cleanliness and organization throughout the venue., • Conducting daily service briefings and providing ongoing training on menu items, wines, and cocktails., • Engaging with customers to ensure satisfaction and resolve any issues promptly., • Collaborating closely with the General Manager and Assistant General Manager to achieve operational goals. Requirements The ideal candidate will possess: • A strong eye for detail and a commitment to delivering excellent service., • Previous management experience is preferred but not essential., • A passion for hospitality and the ability to inspire enthusiasm in others., • Flexibility to work a mix of day, evening, and weekend shifts. Benefits We offer a supportive working environment with opportunities for professional growth and development. You will receive: • Regular training and development sessions., • A chance to work with a creative and evolving menu., • A friendly and inclusive team atmosphere. Working Style This is a full-time position, requiring 40-45 hours per week. You will work closely with the management team to ensure smooth operations and a fantastic guest experience. How to Apply If you are excited about the opportunity to join our team and contribute to our success, we can’t wait to meet you!

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  • Operations Supervisor
    Operations Supervisor
    2 months ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Chef de Partie
    Chef de Partie
    2 months ago
    Full-time
    Richmond

    Job Title: Chef de Partie (CDP) Location: Kew Village Start Date: Immediately Salary: Competitive, based on experience About Us: A fresh culinary chapter has begun in the heart of Kew. We are a newly opened, ambitious venue focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. Having opened our doors a couple of weeks ago, we are now looking to expand our founding kitchen team with a passionate, forward-thinking Chef de Partie who wants to make their mark on the Richmond food scene. The Role: As Chef de Partie, you will take full ownership of your section, ensuring it runs smoothly and efficiently during busy services. Whether running the hot line for a high-volume brunch or prepping delicate, refined small plates for the evening, you will play a vital role in developing this new concept. You will work in a collaborative environment where creativity is encouraged, and the standards are high. Key Responsibilities: • Section Ownership: Run and manage your assigned section efficiently, ensuring all dishes are prepared and presented to a consistently high standard., • Food Preparation: Prepare innovative brunch dishes and refined evening small plates using fresh, seasonal ingredients., • Operational Excellence: Maintain rigorous hygiene, food safety, and HACCP compliance across your section., • Stock & Prep: Manage fresh produce, daily prep lists, and stock rotation to ensure zero waste and peak quality., • Mentorship: Help guide and support junior chefs, such as Commis Chefs, working alongside you on the section., • Collaboration: Work closely with the Sous and Head Chef as a cohesive unit to deliver a seamless guest experience during high-volume services. Requirements: • Proven experience working as a Demi-CDP or Chef de Partie in a fast-paced, high-quality kitchen., • A genuine passion for modern brunch culture and contemporary small plates., • Strong organisational skills, great knife skills, and a "can-do" attitude essential for an exciting new business., • Ability to remain calm and professional under pressure., • Local to Kew or surrounding areas is highly preferred., • Valid Food Hygiene certification. Why Join Us? • Growth: Be part of an exciting new launch—see your influence on the section and kitchen culture from the ground up., • Progression: We prioritise internal promotion as we grow., • Environment: A supportive, professional, and dynamic workplace that values creative input., • Balance: Competitive pay and a focus on building a sustainable team culture.

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  • Business Development Manager
    Business Development Manager
    2 months ago
    £42000–£45000 yearly
    Full-time
    West Drayton

    Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Contribute to customer acquisition, retention, and brand development initiatives Skills & Experience Required • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£42,000 – £45,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

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  • Barista
    Barista
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that a flawless daytime experience starts with an exceptional barista. The Role: Barista We are looking for a passionate, skilled, and hospitality-driven Barista to join our founding team. As the face of our morning and daytime service, you will be responsible for crafting premium specialty coffee, managing the hot drinks station, and delivering a warm, welcoming experience to the Kew community. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: • Coffee Craft and Consistency: Dial in espresso recipes daily, texture milk to a silky micro-foam standard, and pour high-quality latte art consistently under pressure., • Bar Management: Keep the coffee station, grinders, and espresso machine spotlessly clean, organised, and fully stocked throughout the shift., • Guest Hospitality: Greet guests warmly, take orders accurately, and share your knowledge of our coffee blends and daytime menu with enthusiasm., • Workflow and Speed: Maintain a fast, efficient workflow during peak morning rushes without compromising on drink quality or presentation., • Hygiene and Maintenance: Execute daily and weekly deep-cleaning protocols for the espresso machine (backflushing, steam wands, grinders) and comply with all food safety regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served smoothly together. Requirements: • Proven experience working as a barista in a fast-paced specialty coffee shop or premium restaurant environment., • Solid technical skills, including espresso extraction, milk texturing (dairy and plant-based), and basic latte art., • A warm, engaging personality with a natural passion for customer service and local community building., • Reliable, punctual, and thrives in a bustling, high-energy morning environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritse internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment and high-quality artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a focus on building a sustainable, respectful, and friendly team culture.

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