Credit Control Clerk
hace 28 días
Chatham
Overview \n We are seeking a proactive and detail-oriented Credit Controller to join our finance team. This is an excellent opportunity for an intermediate-level professional looking to take ownership of a ledger and contribute to improving cash flow and reducing aged debt. \n Key Responsibilities \n\n • Manage and maintain a portfolio of customer accounts\n, • Proactively chase outstanding debt via phone, email, and written communication\n, • Build and maintain strong relationships with customers to ensure timely payment\n, • Allocate incoming payments accurately and reconcile customer accounts\n, • Investigate and resolve invoice queries in a timely manner\n, • Produce and review aged debt reports, highlighting high-risk accounts\n, • Escalate problematic accounts and recommend appropriate action\n, • Support month-end processes, including reporting and reconciliations\n, • Work closely with sales and operational teams to resolve disputes\n, • Maintain accurate records in line with company policies\n\n Key Requirements \n\n • Previous experience in a Credit Control role (2–4 years)\n, • Strong communication and negotiation skills\n, • Confident dealing with stakeholders at all levels\n, • Good working knowledge of accounting systems (e.g. Sage, SAP, or similar)\n, • Strong Excel skills (e.g. VLOOKUPs, pivot tables desirable)\n, • Ability to work independently and manage workload effectively\n, • High attention to detail and strong organisational skills\n\n Desirable Skills & Experience \n\n • Experience working with high-volume ledgers\n, • Exposure to ERP systems\n, • Experience in a fast-paced or commercial environment\n\n Personal Attributes \n\n • Proactive and results-driven\n, • Resilient with a professional and persistent approach\n, • Strong team player with a collaborative mindset\n, • Ability to prioritise and meet deadlines\n