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ROLE: Children's Contact Centre Deputy Manager LOCATION: Sefton RESPONSIBLE TO: Contact Centre Manager Manager Salary: £27,982.50 Working hours: 39.5 hours per week Working days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pm This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance. Please note we will only accept candidates ... ZIPC1_UKTJ

Legal Assistant – MOJ Stage 3\n \n A fantastic opportunity has arisen for an experienced Legal Assistant to join a busy MOJ Stage 3 team. The role involves progressing admitted liability claims through Stage 3 of the MOJ portal with accuracy, efficiency and strong attention to detail. Key Responsibilities\n\n • Handling general call queries\n, • MOJ administration and court post\n, • Reviewing claimant and vehicle-related losses, including Credit Hire\n, • Drafting witness statements\n, • Submitting Stage 3 packs\n, • Issuing proceedings\n, • Preparing court bundles and briefing counsel\nAbout You\n\n, • Previous MOJ/PI experience advantageous\n, • Strong organisational skills\n, • Able to prioritise and work to deadlines\n, • Confident in a fast-paced environment\n, • Good Excel skills\nBenefits\n\n, • Competitive salary\n, • 23 days holiday + birthday off + bank holidays\n, • Income protection, dental plan, critical illness & death in service\n, • Employee Assistance Programme\n, • Pension scheme\n, • Modern Liverpool City Centre office\n\n Please apply or contact Steph McCormack at MLR Legal Recruitment for more details.

Your new companyMy client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team.You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries.This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new roleReporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration.You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey.Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staffConducting performance reviews and providing technical training.Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress mattersWhat you'll need to succeedPossess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles.Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook.Ability to organise and prioritiseWhat you'll get in return23 days holiday + your Birthday off, plus 8 bank holidaysCompetitive salary at between £35,000 - £45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / CaféProgression opportunities What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n Part-Time | 24 Hours per Week | Liverpool City Centre (Office Based)£30,000 - £35,000 Pro Rata + Excellent Work-Life Balance \n A growing and innovative business are looking for a talented Accounts Assistant to join our team and play a vital role in supporting the financial operations that enable our business to thri \n \n \n Client Details \n Make a Real Impact\n This is an opportunity to join a business that is helping shape the future of healthcare. Every process you support and every financial insight you help maintain contributes to a company making a genuine difference to patient outcomes worldwide. Work Directly with Senior Leadership\n Reporting directly to the CFO, you'll enjoy a level of exposure and influence rarely found in traditional finance manager roles. Your ideas, expertise and input will be valued, giving you the opportunity to help shape the future development of the finance function. \n \n \n Description \n \n This is far more than a traditional Accounts position. \n You'll become a key member of a growing business where finance sits at the heart of operational success. Working closely with the CFO and external accounting partners, you'll take ownership of day-to-day finance activities while contributing to the continual improvement of processes and controls. \n This is an ideal opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in maintaining accurate financial information that supports effective decision-making. \n You'll gain exposure to a broad range of finance responsibilities, making this an excellent role for someone who enjoys being involved across the full finance function rather than being restricted to a narrow area of responsibility. You'll be involved in:\n\n • Managing daily bookkeeping activities through Xero\n, • Processing customer and supplier invoices, cash postings and journals\n, • Managing supplier invoices through Dext and ApprovalMax\n, • Ensuring invoices are accurately coded and allocated\n, • Supporting supplier payment runs and maintaining approval processes\n, • Managing and processing employee expenses\n, • Supporting payroll activities alongside external payroll providers\n, • Assisting month-end and year-end financial close processes\n, • Supporting audit requirements and compliance activities\n, • Helping improve finance processes as the business continues to grow\n, • Acting as a key point of contact for customer, supplier and employee finance queries\n\n This is an opportunity to become a trusted member of the team, with visibility across multiple areas of the business and the chance to influence how the finance function evolves. \n \n Profile \n \n We're looking for someone who combines strong technical accounting knowledge with a proactive and solutions-focused approach. \n You'll be a detail-oriented finance professional who enjoys taking ownership, solving problems and ensuring everything runs smoothly behind the scenes. Essential Experience & Skills\n\n • A minimum of 5 years' experience in a similar finance or accounts role\n, • Strong working knowledge of Xero or similar cloud-based accounting software\n, • Good understanding of:\n \n, • Purchase Orders\n, • Customer and supplier invoicing\n, • Bank reconciliations and payments\n, • VAT\n, • Payroll processes\n, • Journal entries\n \n, • Experience supporting month-end close activities\n, • Knowledge of foreign exchange transactions\n, • Excellent organisational and administrative skills\n, • Exceptional attention to detail\n, • A positive, professional and solution-focused attitude\n\n \n Job Offer \n \n Competitive salary of £30,000 - £35,000 pro rata, depending on experience 24-hour working week offering genuine flexibility and strong work-life balance Opportunity to work directly with and learn from an experienced CFO Broad exposure across a growing finance function Varied and engaging workload with real responsibility Supportive, collaborative and ambitious team environment Modern Liverpool city-centre location Opportunity to contribute ideas and influence how processes develop as the business grows The chance to support an organisation making a meaningful impact in healthcare and diagnostics \n

Senior Finance Business PartnerLiverpool City Centre£60,000 - £65,000 + 10% bonusAn exciting opportunity has arisen for a qualified Senior Finance Business Partner to join a high-performing finance team within a growing Manufacturing business. This role suits someone who thrives in a fast-paced, Manufacturing environment and is looking to develop their career with genuine progression and long-term growth prospects.The RoleReporting into an established FD, you will act as a trusted partner to operational leaders, providing insight, challenge and support to drive financial performance. You will be heavily involved in decision-making, forecasting and performance analysis, helping shape commercial outcomes across the business.Key responsibilities include:Acting as the lead finance contact for senior operational stakeholdersProducing and interpreting management accounts, forecasts and budgetsDelivering clear financial insight, KPI analysis and performance reportingSupporting rolling forecasts, long-range planning and annual budgetingBuilding and maintaining financial models to aid decision-makingReviewing P&L performance, identifying risks and opportunitiesDriving continuous improvement in financial reporting and processesThe CandidateWe are keen to speak with ambitious Commercial and Operational Finance Business Partners influencing non-finance stakeholders.You will ideally have:Full qualification (ACA / ACCA / CIMA or equivalent)Strong management accounting backgroundConfident modelling skillsProven ability to business partner and communicate with senior stakeholdersExcellent Excel and analytical skills (Power BI or similar desirable)A proactive, adaptable mindset suited to a changing, fast-moving environmentConfidence working to deadlines with multiple prioritiesWhy Apply?Join a dynamic, fast-growing organisation with a strong performance cultureExposure to senior stakeholders and meaningful commercial decision-makingClear progression opportunities for the right individualSupportive environment that encourages development and initiativeFlexible working arrangements and a competitive rewards packageThis role is ideal for someone looking to step into a broader commercial position and accelerate their career into a more Senior Finance Business Partner position.TPBN1_UKTJ

Your new companyMy client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional financial crime analyst to join their team on a permanent basis. Working from contemporary offices coupled with excellent transport links to and from the city, this is an opportunity not to be missed. Your new roleI am seeking a professional financial crime analyst with experience in SARS, CIFAS, PEP'S and exposure to the NCA. The position is being offered full time, Monday to Friday, with a hybrid model in place. You will be working from home on Mondays and Fridays.My client is also offering a competitive salary at between £34,000 to £37,000 per annum (depending on experience). Working hours are Monday to Thursday 09.00am until 17.30pm and Fridays 09.00am until 17.00pm. Some of your duties will include but not limited to Investigate referrals made to Financial Crime by the Credit team as well as dealing with legal requests made by Law Enforcement Agencies and Government Departments.Support the Team in ensuring compliance with Anti-Money Laundering requirements.Take responsibility for Hunter & CIFAS referrals.Action and monitor SARs and all law enforcement enquires, reporting to the NCA where appropriate, managing all post-disclosure issues and transactions.Review possible PEP matches, refer confirmed PEPs to the Financial Crime Manger, review and maintain a register of PEPs based on the individual risk identified.Liaise with the NCA and other law enforcement agencies to ensure a compliant business.To be a contact point for all vehicle finance applications on all issues relating to money laundering and fraud.Investigate suspicious activity alerts and referrals and analyse the information to determine if there is any money laundering or fraudulent activity.To support any ongoing review of high-risk customers, including PEP alerts, trigger events etc., as needed.Prepare financial crime reports as required.Keep up to date with all relevant regulatory and legislative changes and raise potential emerging risks with line managementWhat you'll need to succeedSound AML knowledge and experienceExperience of investigating SAR's and making recommendations to nominated officers.Experience of working POCA requests from law enforcementExperience of PEP / Sanction screeningExceptional eye for detail Personable and professional Drive to develop What you'll get in returnCompetitive salary at between £34,000 to £37,000 per annum Hybrid working - Mondays and Fridays Large and supportive team Progression opportunities Great city centre location with superb transport links What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. The Head of Enforcement leads the firm’s enforcement and recovery function, overseeing the execution of court judgements, debt recovery strategies, asset tracing, and enforcement proceedings. This role ensures efficient, compliant, and commercial enforcement activities while driving client satisfaction and revenue generation. Key Responsibilities Leadership & Strategy · Develop and implement the firm’s enforcement strategy aligned with business objectives · Lead, manage, and mentor the enforcement team (lawyers, paralegals, support staff) · Monitor performance targets (recoveries, timelines, cost efficiency) and monitor delivery · Drive innovation in enforcement processes, including use of technology and data Enforcement & Recovery Management · Oversee all enforcement actions, including: · Part 8 procedures’ · Writs/warrants of control · Charging orders · Attachment of earnings orders · Third-party debt orders · Insolvency actions (bankruptcy/winding-up) · Advise on complex or high-value enforcement strategies · Supervise asset tracing and recovery efforts · Ensure effective case progression from judgment to recovery · Ensure all enforcement activities comply with relevant legal and regulatory frameworks (e.g., FCA, SRA, CPR) · Oversee complaints handling related to enforcement actions Client Relationship Management · Act as senior point of contact for clients · Provide strategic advice on enforcement options and risks · Deliver regular reporting on recovery performance and outcomes Operational Performance · Improve workflow efficiency and case management systems · Track KPIs including recovery rates, turnaround times, and client satisfaction Key Skills & Experience Essential · Qualified solicitor (or equivalent) with significant experience in litigation and enforcement · Strong technical expertise in civil procedure rules and enforcement mechanisms · Proven leadership and team management experience · Commercial awareness and client-focused mindset · Experience handling high-volume and high-value enforcement portfolios Desirable · Previous experience with Proclaim · Experience in debt recovery, insolvency, or asset recovery · Familiarity with enforcement technology platforms and data analytics · Established client relationships or business development track record Key Competencies · Strategic thinking and alignment · Leadership and people development · Negotiation and influencing skills · Attention to detail and risk awareness · Results-driven with strong accountability Reporting Line · Reports to: Director/ Head of Litigation · Direct reports: Enforcement team (lawyers, paralegals, admin) What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. · A competitive salary · 32 days' annual leave (including bank holidays). · Income protection, dental plan, critical illness cover & death in service cover · Employee Assistant Programme. · Workplace pension scheme. · Free onsite weekly classes and well-being programmes. · Discounted onsite Restaurant, Coffee Shop / Café. · Secure bike storage. · The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Senior Credit Controller / Sales Ledger\n 12-Month Fixed-Term Contract £33,000 | Hybrid Working | City Centre Location \n An exciting opportunity has arisen for an experienced Senior Credit Controller/ Sales Ledger Clerk to join the finance function of a well-established organisation. \n This position plays a key role in ensuring the effective management of the sales ledger, reducing aged debt, maintaining accurate financial records, and supporting healthy cash flow through proactive credit control. You'll be responsible for managing a portfolio of customer accounts, raising sales invoices, carrying out reconciliations, and building strong relationships with both customers and internal stakeholders. \n This role would suit someone with a solid background in credit control and sales ledger who enjoys working in a fast-paced environment and takes pride in delivering a high level of accuracy and customer service. Key Responsibilities\n\n • Take ownership of the sales ledger, ensuring customer accounts are maintained accurately.\n, • Raise and process sales invoices, credit notes and account adjustments in a timely manner.\n, • Proactively manage outstanding debt, following up on overdue balances in a professional and timely manner.\n, • Record all customer contact, payment arrangements and account activity accurately.\n, • Allocate incoming payments and ensure cash receipts are posted correctly.\n, • Carry out regular customer account reconciliations to ensure balances remain accurate.\n, • Perform sales ledger control account reconciliations, investigating and resolving any discrepancies.\n, • Complete regular bank reconciliations, ensuring all transactions are accurately recorded and reconciled.\n, • Investigate and resolve billing queries, liaising with customers and internal departments to achieve prompt resolution.\n, • Prepare aged debt reports and provide regular updates on collection activity and debtor performance.\n, • Contribute to debtor review meetings, providing insight into outstanding accounts and recovery plans.\n, • Build effective relationships across the business to resolve invoicing and payment issues.\n, • Support month-end and year-end finance processes, ensuring all sales ledger activities are completed accurately and on time.\n, • Assist with continuous improvement initiatives to enhance finance processes and controls.\nAbout You\n You'll be an experienced Credit Controller with a strong understanding of sales ledger management and debt recovery. You'll be confident communicating with customers at all levels, able to resolve issues diplomatically, and comfortable working with high volumes of transactions while maintaining excellent attention to detail. Experience Required\n\n • Experience working within a busy Credit Control position\n, • Proven background within a high-volume Sales Ledger or Accounts Receivable environment.\n, • Experience raising sales invoices, processing credit notes and allocating customer payments.\n, • Experience completing sales ledger control account reconciliations and bank reconciliations.\n, • Strong knowledge of credit control procedures and effective debt collection techniques.\n, • Experience using finance or ERP systems.\n, • Good understanding of month-end finance processes.\nSkills & Competencies\n\n, • Excellent organisational skills with the ability to manage competing priorities.\n, • High level of accuracy and attention to detail.\n, • Strong communication and negotiation skills.\n, • Confident user of Microsoft Excel and finance systems.\n, • Professional approach when handling sensitive payment discussions.\n, • Ability to build positive work\n

Senior Credit Controller\n 15-Month Fixed-Term Contract (Potential to Extend)£33,000 | Hybrid Working (2 Days Office / 3 Days Home) | City Centre Location \n An exciting opportunity has arisen for an experienced Senior Credit Controller to join the finance function of a well-established organisation. This is a 15-month fixed-term contract with the possibility of extension. \n This position plays a key role in ensuring effective management of the sales ledger, reducing aged debt, and supporting healthy cash flow through proactive credit control. You'll be responsible for managing a portfolio of customer accounts, building strong working relationships with stakeholders, and resolving account queries efficiently. \n This role would suit someone with a solid background in credit control who enjoys working in a fast-paced environment and takes pride in delivering a high level of accuracy and customer service. Key Responsibilities\n\n • Take ownership of the sales ledger, ensuring customer accounts are maintained accurately.\n, • Proactively manage outstanding debt, following up on overdue balances in a timely and professional manner.\n, • Record all customer contact, payment arrangements and account activity accurately.\n, • Allocate incoming payments and ensure receipts are posted correctly.\n, • Process sales invoices, credit notes and account adjustments where required.\n, • Investigate and resolve billing queries, liaising with both customers and internal departments.\n, • Carry out regular reconciliations of customer accounts to ensure balances remain accurate.\n, • Prepare aged debt reports and provide regular updates on collection activity.\n, • Contribute to debtor review meetings, providing insight into outstanding accounts and recovery plans.\n, • Build effective relationships across the business to help resolve invoicing and payment issues.\n, • Provide support with month-end finance activities as required.\nAbout You\n You'll be an experienced Credit Controller with a strong understanding of sales ledger management and debt recovery. You'll be confident communicating with customers at all levels, able to resolve issues diplomatically, and comfortable working with high volumes of transactions while maintaining excellent attention to detail. Experience Required\n\n • Experience of working within a busy Credit Control position, ideally in a senior or standalone capacity\n, • Proven background working within a busy, high-volume accounts receivable or sales ledger environment.\n, • Experience using finance or ERP systems.\n, • Confident processing invoices, credit notes, cash allocations and customer payments.\n, • Strong knowledge of credit control procedures and effective debt collection techniques.\nSkills & Competencies\n\n, • Excellent organisational skills with the ability to manage competing priorities.\n, • High level of accuracy and attention to detail.\n, • Strong communication and negotiation skills.\n, • Confident user of Microsoft Excel and finance systems.\n, • Professional approach when handling sensitive payment discussions.\n, • Ability to build positive working relationships with both customers and colleagues.\nDesirable Experience\n\n, • Previous experience within an Accounts Receivable function.\n, • Background working within a commercial or customer-focused organisation.\n, • Experience dealing with complex customer accounts or challenging stakeholders.\n, • Exposure to mentoring or supporting less experienced members of a finance team.\n\n What's on Offer \n\n • 15-month fixed-term contract with the potential for extension.\n, • Salary of £33,000\n, • Hybrid working pattern (2 days in the office, 3 days from home).\n, • 25 days holiday\n, • Contributory pension\n, • Modern city centre offices with excellent transport links.\n, • Opportunity to join a supportive finance team within a well-established organisation.\n\n

A fantastic opportunity has arisen for an experienced Housing Disrepair Paralegal, Solicitor or Legal Executive (Fee Earner) to join my clients growing team in their Liverpool offices. \n You will be responsible for your own case load, and you will deal with all aspects of running a case. Previous experience of running a housing disrepair caseload is ideal. \n Key Responsibilities: \n • Manage a caseload of housing disrepair claims from inception to completion \n • Conduct investigations into disrepair claims, gathering evidence and supporting documentation \n • Liaise with clients, landlords, and relevant third parties to negotiate settlements \n • Prepare legal documents, including letters of claim and court proceedings \n • Attend court hearings and represent clients in legal proceedings when necessary \n • Provide advice and guidance to clients on their legal rights and options \n Skills & Experience: \n • Experience in managing a caseload of Housing Disrepair claims. \n • Paralegal, Solicitor or Chartered Legal Executive \n • Legal practice course (LPC) qualification \n • Experience working with vulnerable clients or in social housing law \n Benefits: \n • Offices based in the heart of the city centre \n -Excellent commuter links \n • State of the art technology \n • 32 days annual leave inc. bank holidays \n • Excellent social activities \n • Bonus scheme \n • Actively involved in numerous charity and fundraising events \n • Flexible working hours \n \n Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. \n Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful. \n

Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Client Account Manager to join our team. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan – last year we contributed over £6.4m Green Meeting’s Gold Standard Sustainability Strategy Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As a Client Account Manager, you will serve as a key point of contact for both clients and internal stakeholders, building strong partnerships and delivering exceptional service throughout the event lifecycle. Using your ticketing expertise, commercial awareness, and analytical skills, you will help optimise sales performance, manage event builds, and ensure the successful delivery of a wide range of live events. This is a fast-paced and rewarding role, ideal for someone who thrives on building relationships, solving problems, and contributing to the success of major events. Key Responsibilities: Build and maintain strong relationships with existing and prospective clients. Act as a trusted Advisor, delivering exceptional client service and ticketing expertise. Set up, manage, and maintain events accurately within the ticketing system. Monitor and manage ticket inventory, allocations, and on-sale activity. Analyse sales performance and identify opportunities to maximise revenue and attendance. Produce and interpret sales reports to support client decision-making. Collaborate with promoters, venues, and internal teams to deliver successful events. Provide proactive recommendations and commercial insights to clients. Ensure all ticketing processes are delivered accurately, efficiently, and within agreed timescales. We are looking for someone who is enthusiastic, motivated, and passionate about the live events industry. You will ideally have: Experience working within ticketing, live events, venues, entertainment, or a related industry. Experience managing client relationships or working in a customer-focused account management role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong attention to detail and a high level of accuracy. A proactive, solutions-focused approach to work. Excellent communication and relationship-building skills. Strong analytical abilities and confidence working with sales data and reports. Commercial awareness and a passion for delivering exceptional event experiences. If you are a hardworking and committed professional ready to contribute to our continued success, we’d love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Salary: £27,515.30 – £28,963.47 per annum Closing Date: Monday, 10 August 2026 Interview Date: W/C 17 August 2026 Equality, Diversity and Inclusion Liverpool Experience Campus knows the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation

Job Title: Customer Service Representative \n Location: Liverpool - Mersey Chambers with Hybrid Working \n Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus \n Job Type: Permanent, Full Time \n Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns \n\n • Early Shift: 08:30am - 17:00pm\n, • Mid Shift: 9:00am - 17:30pm\n, • Late Shift: 10:00am - 18:30pm\n\n An Exciting Opportunity to Kickstart Your Career in Insurance! \n Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! \n What You'll Be Doing: \n\n • Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary!\n, • Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards.\n, • Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills.\n, • Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.\n, • Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing.\n, • Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.\n\n What We're looking for: \n\n • Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving.\n, • Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued.\n, • Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care.\n, • Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best.\n, • Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies.\n\n Why This Opportunity is So Exciting: \n\n • Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay!\n, • Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better.\n, • Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up.\n, • A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together.\n\n Grow with Acorn: \n At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. \n We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: \n\n • We run through walls for our customers and each other\n, • We challenge the status quo\n, • We succeed when we help those around us succeed\n, • We decide quickly when the smart thing to do is use our judgement\n\n Benefits: \n\n • 35 days' holiday (including bank holidays) with additional buy/sell options\n, • 24/7 mental health support & free counselling available\n, • Grow with us: Through career fairs, leadership programs, and learning on the go!\n, • Flexible benefits, including early access to salary via our internal platform\n, • Hybrid working options to support work-life balance and individual needs\n, • Recognition awards, social events & more\n\n A Few Things to Know Before You Apply: \n Checks & Clearances \n All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. \n Visa Requirements \n Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. \n Please click the APPLY button to submit your CV for this role \n Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.

Job Advert \n Macildowie are working with this client based in Liverpool City Centre to recruit a Temporary Reception Administrator on an ongoing basis. \n This is a fully office-based role, working Monday to Friday, 9:00am – 5:00pm, and would suit someone who is immediately available and confident supporting a busy front-of-house and administration function. \n The Role \n You will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience at all times. Duties will include: \n Answering incoming calls and directing queriesMeeting and greeting visitorsManaging post and deliveriesOrdering stationery and office suppliesArranging lunches, refreshments, taxis and hotel bookingsSupporting with basic administration tasksHelping maintain a smooth-running office environment \n The Candidate \n The successful candidate will be organised, professional and approachable, with previous reception, front-of-house or office administration experience. \n You must be immediately available and able to commit to a fully office-based temporary assignment.

Customer Service Administrator \n Location: Liverpool \n Hours: Hybrid working, 35.75 hours per week, Monday to Friday between 8:00am and 6:00pm \n Salary: £24,750 \n Holidays: 26 days plus bank holidays \n About the Role: \n We are recruiting on behalf of a well-established and highly respected organisation seeking a confident and customer-focused Customer Service Administrator to join their busy contact centre team. \n This is a predominantly telephone-based role where you'll be speaking with customers daily, handling a wide range of enquiries and delivering an outstanding customer experience. You'll be the first point of contact, taking ownership of customer queries, providing accurate information, and resolving issues efficiently. \n If you enjoy speaking with people, building rapport over the phone, and finding solutions to help customers, this could be the ideal opportunity for you. \n Key Responsibilities: \n\n • Handle a high volume of inbound and outbound customer calls in a professional and friendly manner\n, • Act as the first point of contact for customer enquiries and requests\n, • Take ownership of customer issues and see them through to resolution\n, • Provide clear, accurate, and timely information over the telephone\n, • Build rapport and trust with customers during every interaction\n, • Ensure conversations are handled with empathy, professionalism, and confidence\n, • Complete security and customer verification checks before discussing account information\n, • Accurately update customer records and maintain detailed call notes\n, • Manage complaints and escalations in line with company procedures\n, • Work towards individual and team service, quality, and productivity targets\n, • Contribute to a positive and supportive team environment\n\n What We're Looking For: \n Essential: \n\n • Excellent telephone communication skills\n, • Previous experience in a customer-facing environment\n, • Confidence handling customer conversations and managing challenging calls\n, • Strong listening skills and the ability to ask effective questions\n, • A professional and empathetic approach when dealing with customers\n, • Good attention to detail and administrative accuracy\n, • Ability to follow processes and procedures consistently\n, • Strong problem-solving skills and a customer-first mindset\n\n Desirable: \n\n • Previous contact centre, call centre, or telephone-based customer service experience\n, • Experience working to call quality and performance targets\n, • Experience handling complaints or complex customer enquiries\n, • Experience within a regulated environment such as financial services, insurance, healthcare, or utilities\n\n What's on Offer? \n\n • Full training and ongoing coaching\n, • A supportive and collaborative team environment\n, • Career development opportunities\n, • Competitive salary and benefits package\n, • The opportunity to join a stable and growing organisation that values excellent customer service\n\n Ideal Candidate: \n We're looking for someone who genuinely enjoys speaking with customers and can remain calm, professional, and solution-focused on every call. You'll be comfortable working in a fast-paced contact centre environment, balancing quality conversations with productivity targets while always putting the customer first. \n

Customer Service Advisor\n \n Salary: £25,000 - £27,000 + (OTE £30,000) \n Job Type: Full-time, Permanent The Opportunity\n Do you thrive in a fast-paced environment where every conversation is different? \n We're looking for a confident and customer-focused Customer Service Advisor to join our growing team. This is a busy, high-volume contact centre where you'll be the first point of contact for customers, helping to resolve a wide range of enquiries while delivering an outstanding customer experience. \n No two days are the same, so you'll need to be a great communicator, enjoy problem-solving and remain calm under pressure. If you're someone who enjoys helping people and wants to build a long-term career within customer service, we'd love to hear from you. The Role\n As a Customer Service Advisor, you'll manage a high volume of inbound customer calls, providing efficient and professional support while ensuring every customer receives the best possible service. \n Your responsibilities will include: \n\n • Managing a high volume of inbound customer calls in a busy contact centre environment.\n, • Resolving customer queries efficiently while delivering an exceptional customer experience.\n, • Investigating customer issues and identifying the most appropriate solutions.\n, • Providing accurate information about products, services and customer accounts.\n, • Updating customer records accurately using internal CRM and business systems.\n, • Liaising with internal departments to resolve more complex enquiries.\n, • Working towards individual and team performance targets, including quality and customer satisfaction.\n, • Building positive relationships with customers through every interaction.\n, • Maintaining professionalism and a positive attitude during busy periods.\nWhat We're Looking For\n We're looking for someone who enjoys speaking with people, takes pride in delivering excellent service and is motivated to make a positive difference with every customer interaction. \n You'll ideally have: \n\n • Around 12 months' experience within a customer-facing role such as customer service, contact centre, retail, hospitality, reception or sales support.\n, • Excellent communication and active listening skills.\n, • A friendly, empathetic and professional telephone manner.\n, • The ability to remain calm and resilient in a fast-paced environment.\n, • Strong problem-solving skills and confidence making decisions.\n, • Good organisational skills with excellent attention to detail.\n, • Confidence using multiple computer systems and learning new software.\n, • A proactive attitude and the ability to work both independently and as part of a team.\nWhat's on Offer\n\n, • Competitive salary of £25,000 - £27,000.\n, • OTE of up to £30,000.\n, • Full training and ongoing development from day one.\n, • Genuine opportunities for career progression within the business.\n, • A supportive and collaborative team environment.\n, • Employee benefits package.\n, • Modern office with a positive and friendly working culture.\n\n If you're looking for your next challenge within a fast-paced customer service environment and want to join a business that values its people and supports career development, we'd love to hear from you.

\n Overview\n A Media and Entertainment Lawyer (Partner) is sought by a national law firm to join its Birmingham City Centre office. This full-time role, offering hybrid working, is ideal for a Senior Associate, Legal Director, or Partner with a client base in film, television, music, or digital content. The successful candidate will develop a specialist practice within a team that advises producers and production companies across the creative industries. \n The salary is highly competitive and the role provides a platform to raise your professional profile and shape the firm’s Media & Entertainment offering. Location\n Location: Flexible | Hybrid Working / Birmingham City Centre Responsibilities\n \n • Develop a specialist Media & Entertainment practice within a national firm, working alongside lawyers who already advise an impressive client base across the creative industries.\n, • Advise producers, production companies, actors, presenters, content creators, influencers, studios, promoters and related businesses across the entertainment sector on commercial contracts, intellectual property, licensing, production agreements, financing, regulatory issues, employment, disputes and wider business advisory work.\n, • Build and maintain client relationships and contribute to business development to grow the practice.\n, • Collaborate with the national practice to support client needs and help shape the future direction of the practice.\n Qualifications\n \n, • Qualified lawyer with senior experience in media and entertainment, with a client following or demonstrable track record advising clients within the media and entertainment industries.\n, • Commercially minded, with ability to develop business and drive growth of the practice.\n, • Strong sector expertise in film, television, music, or digital content is desirable.\n, • Willingness to lead, innovate and build a successful practice within a national firm.\n Benefits/Contact\n To apply or discuss this opportunity confidentially, please contact Penny Trotman at eNL Legal Recruitment on 0121 454 1004. eNL will never share your CV without your express permission. We are committed to supporting you throughout every stage of the recruitment process and will always discuss opportunities with you before submitting any application. \n #J-18808-Ljbffr

Job Description:Customer Service Executive (Sales Team)Mercedes-Benz of Poole NewfieldsWe are looking for Customer Service Executives to join the sales team at our Customer Support centre. The Customer Support Centre is based at Newfields, Poole and provides a central service for the Sandown Group - dealerships. The CSC is focused equally on inbound and outbound contact to ensure customer satisfaction and to develop relationships during the ownership of their vehicle. The objective of the department is to increase business opportunities and ensure customer loyalty. You will be responsible for ensuring that the required standards of service are reached at all times and that CSI targets are achieved.Responsibilities:Handle calls which meet both the minimum contact rates and proud of every call evaluation standardsMaximise all sales opportunitiesInbound and outbound calls to customers to book appointments and to capitalise on deferred salesEnsure customer and vehicle details are updated accurately, on all callsEnsure all bookings are taken efficiently and all necessary data is accurately input during callsRespond to Customer enquiries via email and live online chatsEnsure lost calls are kept to a minimum without compromising quality of existing customer callsPresent a positive image of the company and the services we offer at all timesProactively build a rapport with callers to ascertain customer needs and provide appropriate solutionsTake ownership of any customer issues and concernsMaintain working knowledge of all promotions and ensure that these are presented to the customer clearly and concisely.Handle any initial customer complaints and pass to Team Leader as appropriateKey Skills:Friendly, with a professional personal manner and committed to providing first class customer serviceMust be a self-starter, who is ambitious and target drivenProfessional telephone manner with exemplary communication skillsSelf-motivated; uses initiative to work with minimal supervisionTeam playerStrong objection handling skillsOrganised and systematic approach to workMaths & English GCSE or equivalentHours of Work:Monday Friday working a shift between the hours of 08.00 - 18.30 with 1 hour unpaid lunch break.Saturday: working between 08.30 17.00 with 1 hour unpaid lunch break. Or 08.00-13.00 or 09.00-14.00 rota (half-day is at overtime rate).A 5 day week will be worked on a rota.Total hours 37.5 per weekSaturdays to be worked on a rota basisBasic: £24,930.87 per annum OTE: £28,551Job Types: Full-time, PermanentBenefits:Casual dressCompany eventsCompany pensionCycle to work schemeEmployee discountFree parkingLife insuranceOn-site parkingReferral programmeSick payStore discountTPBN1_UKTJ

We are seeking an experienced and highly organised Department Administrator to provide comprehensive administrative support to a busy department. A key part of this role is attending meetings, producing accurate minutes, and ensuring actions and documentation are distributed promptly. This position would suit a candidate with proven minute-taking experience who is confident working in a fast-paced professional environment. Department Administrator Location: Liverpool City Centre Hours: 8:30am-4:30pm (35 hours per week) Pay: £16.50 per hour Start Date: ASAP Duration: 5 Months Main Responsibilities Attend departmental meetings and provide accurate, timely minute-taking, transcription, and distribution of meeting notes and supporting documentation. Manage meeting logistics, including scheduling meetings, booking rooms, arranging hospitality, visitor parking, and preparing meeting packs. Provide administrative support across the department, maintaining systems and acting as the point of contact for sickness absence reporting and recording. Maintain diary management systems and coordinate travel, conference, and hotel bookings. Produce and format professional documents, spreadsheets, reports, and presentations using Microsoft Office. Handle incoming enquiries by telephone, email, and in person, resolving queries where appropriate. Meet and greet visitors, ensuring a professional and welcoming experience. Print, scan, photocopy, distribute documents, and manage incoming and outgoing correspondence. Ensure actions arising from meetings are accurately recorded and followed up where required.Essential Requirements Extensive experience of minute-taking in formal meetings, with the ability to produce accurate and detailed minutes to tight deadlines. Excellent listening skills, attention to detail, and the ability to capture key discussions, decisions, and actions. Proven administrative experience within a busy office environment. Strong organisational skills with the ability to prioritise competing demands. Excellent written and verbal communication skills. Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Experience managing diaries, meetings, and events. Professional and confident approach when dealing with enquiries and visitors. Accurate record-keeping skills and a high level of confidentiality.Why Apply? This is an excellent opportunity for an experienced administrator with strong minute-taking skills to join a busy department and play a key role in supporting meetings, governance, and day-to-day operations. Adecco aim to respond to all applicants, however due to the substantial number of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notice that you have not been shortlisted on this occasion. Adecco is an equal opportunities employer Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Housing Support Officer Location: Liverpool - Centre based Salary: £25,800 - £29,000 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence. The Role: Manage a caseload of adult participants, providing ongoing support and guidance. Conduct initial assessments to understand individual circumstances, risks, needs, and barriers Develop and deliver personalised accommodation plans tailored to each individual. Work collaboratively with probation officers and other key partners to coordinate support Maintain regular contact with your participants, to monitor progress and provide encouragement Identify and respond to emerging risks, concerns, or changes in circumstances Keep accurate and timely case records using designated case management systems Support your caseload in navigating housing challenges and accessing appropriate services Ensure individuals understand their rights, responsibilities, and available support options Encourage engagement and positive progress towards stable accommodation and independenceCriteria: Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar. Ideally have experience of working within a similar Housing/Accommodation Support role. Excellent communication and interpersonal skills. Ability to motivate and support individuals from diverse backgrounds. Must be IT literate. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional financial crime analyst to join their team on a permanent basis. Working from contemporary offices coupled with excellent transport links to and from the city, this is an opportunity not to be missed. Your new role I am seeking a professional financial crime analyst with experience in SARS, CIFAS, PEP'S and exposure to the NCA. The position is being offered full time, Monday to Friday, with a hybrid model in place. You will be working from home on Mondays and Fridays. My client is also offering a competitive salary at between £34,000 to £37,000 per annum (depending on experience). Working hours are Monday to Thursday 09.00am until 17.30pm and Fridays 09.00am until 17.00pm. Some of your duties will include but not limited to Investigate referrals made to Financial Crime by the Credit team as well as dealing with legal requests made by Law Enforcement Agencies and Government Departments. Support the Team in ensuring compliance with Anti-Money Laundering requirements. Take responsibility for Hunter & CIFAS referrals.Action and monitor SARs and all law enforcement enquires, reporting to the NCA where appropriate, managing all post-disclosure issues and transactions.Review possible PEP matches, refer confirmed PEPs to the Financial Crime Manager, review and maintain a register of PEPs based on the individual risk identified. Liaise with the NCA and other law enforcement agencies to ensure a compliant business. To be a contact point for all vehicle finance applications on all issues relating to money laundering and fraud. Investigate suspicious activity alerts and referrals and analyse the information to determine if there is any money laundering or fraudulent activity. To support any ongoing review of high-risk customers, including PEP alerts, trigger events etc., as needed. Prepare financial crime reports as required. Keep up to date with all relevant regulatory and legislative changes and raise potential emerging risks with line management What you'll need to succeed Sound AML knowledge and experience Experience of investigating SAR's and making recommendations to nominated officers. Experience of working POCA requests from law enforcement Experience of PEP / Sanction screening Exceptional eye for detail Personable and professional Drive to develop What you'll get in return Competitive salary at between £34,000 to £37,000 per annum Hybrid working - Mondays and Fridays Large and supportive team Progression opportunities Great city centre location with superb transport links What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Administrator Liverpool City Centre Full-time | Monday to Friday, 9:00am - 5:00pm £25,000 basic + £4,000-£5,000 annual bonusThe Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with reporting, documentation, and general office administration Build strong relationships with clients and internal stakeholdersAbout You Previous experience in an administrative or customer service role Strong organisational skills with excellent attention to detail Confident communicator with a professional telephone manner Ability to manage multiple tasks and prioritise effectively Proactive and team-oriented approach Good working knowledge of Microsoft Office (Word, Excel, Outlook)What's on Offer Competitive salary of £25,000 Annual bonus of £4,000-£5,000 Monday to Friday working hours (no weekends) Central Liverpool location with excellent transport links Supportive team environment and opportunities for developmentApply Now If you're looking for a varied role where you can develop your skills in both administration and customer service, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Business Support Executive £27,000 - £29,000 Basic + Bonus + Benefits Liverpool, Merseyside – Hybrid Working (3 days office / 2 days home) Company Overview This established financial services business provides tailored funding solutions to customers across the UK. Due to continued growth, they are expanding their operations team with the appointment of a Business Support Execuive to help maintain service levels, support internal teams and enhance the customer journey. With a strong reputation for service, modern systems and a collaborative working culture, the business offers long-term career prospects within a stable and growing organisation. Job Overview Aspion are leading the search for a Business Support Execuive to join a busy operations and sales support team in Liverpool. This role supports the full finance process from quotation through to completion, working closely with sales teams, lenders and customers. Success in the role will come from delivering accurate administration, excellent customer service and helping maximise new business conversion. Key Responsibilities Produce accurate finance quotations across finance and lending products Support new business enquiries and assist with sales pipeline progression Manage dealer, broker and customer queries through to resolution Process settlements, documentation and funding administration Support Business Development Managers with account administration Maintain service levels across key accounts and internal stakeholders Assist with commission schedules, campaigns and promotional activity Ensure all activity is compliant with FCA and internal procedures Identify process improvements to increase efficiency and service quality Person Specification Experience in sales support, business support, operations or customer service Background in finance, broker, lending or financial services advantageous You must be able to commute to the office based in Liverpool city centre. Strong administrative accuracy and attention to detail Confident using CRM systems, Microsoft Office and internal platforms Strong communication skills with customers and business partners Commercial awareness with a customer-first mindset Benefits £27,000 - £29,000 base salary Performance-related bonus scheme Hybrid working – 2 days from home, 3 days in the office Pension scheme 25 days holiday allowance + bank holidays Modern Liverpool city centre office Structured training and career progression Stable, growing business within the finance sector Supportive management team and collaborative culture Next Steps Applications are being reviewed immediately. To discuss this Business Support Execuive opportunity in confidence, apply today or contact John Nesbitt for more information. ASPLIV

Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a Sales Support Administrator to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed. Your new role The position is offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays.A hybrid model is also in place, working from home both Mondays and Fridays.Please note you will be required to work one Saturday per month, which will be paid at time and a half The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume. Some of your duties will include, but not limited to Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations Handling customer settlement figures Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process. Assist and support all floor managers Enhance the operations process and ensure a strong working relationship between all internal elements Handle all direct customer enquiries Act as the first point of contact for enquiries from all internal staff Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements. Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions). What you'll need to succeed Proven working history within a professional office environment Exceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlines Passion for going that extra mile Very organised An exceptional team player What you'll get in return Competitive salary at between £27,000 and £28,000 per annumGreat city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays Annual Bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Insurance Support Advisor Salary - £26,000-£27,000 per annum Hours – Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client’s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies. Offering insurance support across the full range of insurance products that are provided by company in connection with customer requirements and then their needs for adjustments, renewals and claims. Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements. Planning and processing all administration jobs to efficiently control yours and your own teammates workloads. Adhere to both company and FCA guidelines and regulations. Qualifications / Skills Required: At least 2 year’s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance. Have experience working towards KPI and target related expectations. Ideally had an exposure to working towards FCA regulations and guidelines. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our

Manpower are currently seeking an interim Consumer Insights Sensory Specialist, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.The position is based at our client's scientific Research & Development facility in Port Sunlight Village, Wirral easily accessible by train and car. This is a full-time temporary role to run for 10 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,268 per annum, pro rata, depending upon experience.Role PurposeDesigning and delivering end?to?end sensory and consumer research to support Homecare product innovation and product superiority program. Partnering closely with CI and R&D teams to translating sensory data into actionable insights and building new sensory methods to meet evolving business needs.Key ResponsibilitiesDesign and deliver research studies aligned to project needs, working with internal and external partners to execute quantitative, qualitative, and sensory research.Collaborate closely with CI and R&D teams to understand project objectives and coordinate sensory and consumer testing plans.Manage Homecare sensory panel operations, including protocol development, panel training, and data quality assurance.Utilise sensory tools and software to ensure accurate data collection, and translate results into clear, actionable insights.Contribute to claims development and product storytelling, grounded in sensory and consumer understanding.Brief and manage external agencies, ensuring effective coordination from study design through to final reporting.Ensure all activities comply with ethics, hygiene, safety, and product handling standards.Drive continuous improvement of sensory capabilities, tools, and methodologies by identifying and integrating innovative approaches, including AI and new research technologies.Skills & Capabilities & ExperienceBachelor's or Master's degree in a relevant discipline (e.g. Sensory Science, Food Science, Psychology, Statistics)Strong knowledge of consumer research and sensory methodsProven ability to plan and manage own work within a technical area.Ability to manage and communicate with stakeholders, including those from non-technical backgroundsExperimental design, familiarity with statistical tools, statistical data analysis and interpretation of results.Ability to interpret data, from multiple sources in order to identify relevant insights.Ability to communicate consumer insights to a variety of audiences.Problem solving skills with practical creativity.Ability to work with in multi-functional teams.Excellent communication & interpersonal skills.Good organisation and time-management.Additional InformationPort Sunlight working environment:Free onsite parkingStaff shop discounted productsWorking in state-of-the-art laboratory and pilot plant facilitiesFree parking onsite5 mins walk to train station serving Liverpool & Chester20-minute drive from Liverpool city centre/30-minutes drive from ChesterDisabled parkingIn the heart of picturesque Port Sunlight villageThere are also several site clubs available to join covering a range of topics including Book Club, Running, Choir, Pool, Genealogy and much more.The sites have three catering outlets which provide a range of hot and cold food and drinks daily.In addition there are a range of vending machines and cold water dispensers around the site accessible throughout the day.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

We're Hiring: Corporate Account Executive 📍 Liverpool City Centre 🕘 Monday - Friday, 9:00am - 5:00pm (Fully Office Based) 💰 Base salary + bonus opportunities About the Role We are currently recruiting for a Corporate Account Executive to join a growing and fast-paced financial services and wealth management company based in Liverpool City Centre. This is a fantastic opportunity for someone with a degree in finance-related subjecs, or/and a background in customer service, sales, or administration who enjoys a varied, client-facing role. You'll work closely with Corporate Account Managers to support the delivery of financial education programmes to public sector clients, ensuring a seamless and professional experience from start to finish. Key Responsibilities Support Corporate Account Managers in maintaining and developing client relationships Coordinate and schedule seminars, managing logistics and Financial Coach diaries Act as a key point of contact for clients, handling queries via phone and email Ensure all seminar delegates receive accurate and timely information Maintain and update internal systems, including Microsoft Dynamics CRM Monitor seminar feedback and take appropriate follow-up actions Assist with identifying opportunities to grow client engagement and service delivery Produce reports and data for internal and external use Conduct regular system audits to ensure accuracy of client information What We're Looking For ✅ Previous experience in customer service, sales, or administrative roles ✅ Strong communication skills, both written and verbal ✅ Ability to manage multiple clients and deadlines simultaneously ✅ Highly organised with excellent attention to detail ✅ Confidence working in a target-driven environment ✅ A proactive and solutions-focused mindset Desirable (but not essential) Experience using CRM systems (e.g. Dynamics, Salesforce) Knowledge of financial services or workplace financial education Intermediate Microsoft Office skills (Excel, PowerPoint, Outlook, Word, Teams) What's in it for You Structured Monday-Friday working hours (no weekends!) Modern office in Liverpool City Centre Bonus scheme available Opportunity to develop within a growing and reputable organisation Supportive team environment with ongoing training About the Company Our client is a leading financial wellbeing and retirement specialist, providing education and support to public sector organisations across the UK. With continued growth and a strong reputation in the industry, this is an exciting time to join a business that is making a real difference. How to Apply If you're interested in this opportunity, please send your CV to (url removed) and I'll be in touch! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Vehicle Technician – Liverpool - £45,000 - £50,000 - Main Dealership Location – Liverpool Job Title - Vehicle Technician Salary -£45,000 - £50,000 Our client is a main dealership in Liverpool, and they are looking for an experienced Vehicle Technician to join their busy Service Department, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership. 8:30am-5pm Monday - Friday 8:30am-12:30pm every other 30-minute lunch MOT license and accreditation will be given Bonus is paid on labour salesKey responsibilities for this Vehicle Technician role in Liverpool are: Undertake maintenance, service, and repair activities on motor vehicles to the highest standard Carry out all work completely and effectively whilst adhering to manufacturer’s scheduled times to maintain efficiency Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards Keep work areas clean and tidy, organised, and safe from hazards to health and safety Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met Minimum requirements for this Vehicle Technician role in Liverpool are: Qualified to NVQ level 3 (or equivalent) Have at least 2 years’ experience after qualifying period, of working in a Dealership as a Technician (or similar) Excellent customer service skills Good technical knowledge Must have a Driving License The ability to work without supervision Take responsibility for the quality and quantity of their workVehicle Technician – Liverpool - £45,000 - £50,000 - Main Dealership Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staff Conducting performance reviews and providing technical training. Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress matters What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles. Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays Competitive salary at between £35,000 - £45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / Café Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A fantastic opportunity has arisen for an experienced Housing Disrepair Paralegal, Solicitor or Legal Executive (Fee Earner) to join my clients growing team in their Liverpool offices. You will be responsible for your own case load, and you will deal with all aspects of running a case. Previous experience of running a housing disrepair caseload is ideal. Key Responsibilities: • Manage a caseload of housing disrepair claims from inception to completion • Conduct investigations into disrepair claims, gathering evidence and supporting documentation • Liaise with clients, landlords, and relevant third parties to negotiate settlements • Prepare legal documents, including letters of claim and court proceedings • Attend court hearings and represent clients in legal proceedings when necessary • Provide advice and guidance to clients on their legal rights and options Skills & Experience: • Experience in managing a caseload of Housing Disrepair claims. • Paralegal, Solicitor or Chartered Legal Executive • Legal practice course (LPC) qualification • Experience working with vulnerable clients or in social housing law Benefits: • Offices based in the heart of the city centre •Excellent commuter links • State of the art technology • 32 days annual leave inc. bank holidays • Excellent social activities • Bonus scheme • Actively involved in numerous charity and fundraising events • Flexible working hours Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Contract Type: Variable hour, Permanent Location: Liverpool,Liverpool John Moores University International Study Centre (On-Site) Salary: up to £38.27 per hour Liverpool John Moores University International Study Centre are now recruiting a Mechanical Engineering tutor to join the existing teaching team. The successful candidate will be responsible for teaching modules in Mechanical Engineering to students on university preparation programmes offered by the Centre. This is an exciting opportunity for an enthusiastic and innovative tutor. The right candidate will have a natural ability to motivate students and deliver high quality teaching as well as carrying out relevant pastoral functions. You will enjoy working with international students, be performance driven and be able to work co-operatively and flexibly with other colleagues within the centre and across the network. We are looking for a patient tutor who is committed to providing an interesting and effective blended learning experience to our students. ABOUT THE ROLE Teaching and learning, student progress and delivery of lessons 1. To deliver high quality teaching to groups of international students 2. To undertake marking and feedback provision on a formative and summative basis, whilst complying with quality standards and processes. 3. To act as a Module Leader in relevant subject areas to include coordinating a team of tutors, updating module handbooks, preparing module assessment analysis and review reports and detailed schemes of work (indicative). 4. To deliver schemes of work effectively, to set assessments and mark these in a timely manner. 5. To teach up to a maximum of 20 hours per week (teaching contact time) across several different modules on the engineering pathways. 6. To implement enhancement and enrichment activities across the curriculum (both inside and outside of classroom). 7. To ensure student punctuality, attendance, and appropriate behaviour in class/teaching rooms. 8. To maintain accurate and up to date records of student attendance and assessment grades. 9. To maintain accurate progression risk tracking and student performance data. 10. To make every effort to secure the best performance from each student at their level both during their course and in final exams and assessments. 11. To actively promote the use of differentiation in the classroom. 12. To actively promote the creative use of TEL (technology enhanced learning) and ensure the VLE (virtual learning environment) meets provider and university standards for the modules you teach. 13. To contribute to the preparation of mid and end of term reports on and for students. 14. To be responsible for creating and updating teaching materials. 15. To undertake projects as directed by the Head of Curriculum and Quality. 16. Provide cover where necessary. General 1. To attend and contribute to staff meetings and assessment boards, where necessary. 2. To keep up to date with developments in academic teaching and skills including the use of e- learning resources. 3. To work in a collegial fashion and foster productive relations with ISC and HEI colleagues 4. To contribute towards continuing professional development and lead on relevant CPD sessions 5. To carry out any other duties as required by the Head of Subject. ABOUT YOU Bachelor’s degree in subject area. Master’s degree in subject area. Doctorate-level (i.e. PhD) qualification in subject area (desirable). Relevant teaching qualification.At least 2 years teaching experience in higher education (ideally to international students). Experience of developing and updating teaching materials as well as experience of working with a Virtual Learning Environment. Experience in assessment marking and moderation activities. * Experience in assessment design (desirable). ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. ORGANISATION COMPLIANCE For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP

We’re hiring for an Accommodation Support Officer to join our team and make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence. In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders, you will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: HMP LIverpool / HMP Altcourse Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Closing Date: 15 July 2026 Key Responsibilities Manage a caseload of participants, producing personalised accommodation plans Carry out initial assessments, considering risk, situation and need Record progress and outcomes timely and accurately using case management system Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience Highly effective interpersonal and communication skills both verbally and in writing Ability to establish and maintain effective working relationships Good organisation skills and ability to meet deadlines

Contract Type: Full-Time, Fixed Term to 31/08/2027 Location: Liverpool, Liverpool John Moores University International Study Centre(On-Site) Salary: up to £35,276.04 per annum Liverpool John Moores University International Study Centre are now recruiting a Computing tutor to join the existing teaching team. The successful candidate will be responsible for teaching modules in Computing to students on university preparation programmes offered by the Centre. This is an exciting opportunity for an enthusiastic and innovative tutor. The right candidate will have a natural ability to motivate students and deliver high quality teaching as well as carrying out relevant pastoral functions. You will enjoy working with international students, be performance driven and be able to work co-operatively and flexibly with other colleagues within the centre and across the network. We are looking for a patient tutor who is committed to providing an interesting and effective blended learning experience to our students. ABOUT THE ROLE Teaching and learning, student progress and delivery of lessons 1. To deliver high quality teaching to groups of international students 2. To undertake marking and feedback provision on a formative and summative basis, whilst complying with quality standards and processes. 3. To act as a Module Leader in relevant subject areas to include coordinating a team of tutors, updating module handbooks, preparing module assessment analysis and review reports and detailed schemes of work (indicative). 4. To deliver schemes of work effectively, to set assessments and mark these in a timely manner. 5. To teach up to a maximum of 20 hours per week (teaching contact time). 6. To implement enhancement and enrichment activities across the curriculum (both inside and outside of the classroom). 7. To ensure student punctuality, attendance, and appropriate behaviour in class/teaching rooms. 8. To maintain accurate and up to date records of student attendance and assessment grades. 9. To maintain accurate progression risk tracking and student performance data. 10. To make every effort to secure the best performance from each student at their level both during their course and in final exams and assessments. 11. To actively promote the use of differentiation in the classroom. 12. To actively promote the creative use of TEL (technology enhanced learning) and ensure the VLE (virtual learning environment) meets provider and university standards for the modules you teach. 13. To contribute to the preparation of mid and end of term student reports. 14. To be responsible for creating and updating teaching materials. 15. To undertake projects as directed by the Curriculum Leaders and/or Director of Campus and Operations. 16. Provide cover where necessary. General 1. To attend and contribute to staff meetings and assessment boards, where necessary. 2. To keep up to date with developments in academic teaching and skills including the use of e-learning resources. 3. To work in a collegial fashion and foster productive relations with ISC and HEI colleagues. 4. To contribute towards continuing professional development and lead on relevant CPD sessions. 5. To carry out any other duties as required by the Curriculum Leaders and/or Director of Campus and Operations. ABOUT YOU Bachelor’s degree in subject area. Masters and/or PhD in subject area (desirable). Relevant teaching qualification At least 2 years teaching experience in further or/and higher education (ideally to international students on university preparation courses at foundation level). Experience of developing and updating teaching materials, and experience of working with a Virtual Learning Environment. Experience in assessment marking and moderation activities (desirable). * Experience in assessment design (desirable). ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. ORGANISATION COMPLIANCE For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP

We’re hiring for an Accommodation Support Officer to join our team on a fixed term basis until the end of Feb 2027. There is the possiblity of permanent employment opportunities. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence. In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders, you will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support. We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role. Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: HMP LIverpool / HMP Altcourse Hours: Full time, 37 hours per week (Mon-Fri) Contract: Fixed Term Contract - End of Feb 2027 Key Responsibilities Manage a caseload of participants, producing personalised accommodation plans Carry out initial assessments, considering risk, situation and need Record progress and outcomes timely and accurately using case management system Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience Highly effective interpersonal and communication skills both verbally and in writing Ability to establish and maintain effective working relationships Good organisation skills and ability to meet deadlines

Property Administrator (Financial Services) Liverpool City Centre (Hybrid - 1 day Work From Home after training) Salary: Up to £35,000 (depending on experience) + annual bonus Hours: Monday to Friday with flexible start/finish times The Opportunity I'm currently working with a well-established financial services business based in Liverpool City Centre who are looking to add a Property Administrator to their growing team. This role sits within their pensions administration function and focuses on managing commercial property held within pension arrangements. It's a highly interesting and technical position, dealing with complex and high-value cases, offering excellent long-term development. Key Responsibilities Manage a portfolio of commercial properties within pension schemes Handle property transactions including acquisitions, disposals, leases, and rent reviews Work on complex casework, ensuring accuracy and attention to detail Ensure all activity is compliant with regulatory and pension scheme requirements Act as a key point of contact for internal teams, clients, and third parties Support and mentor junior team members where required Maintain strong documentation and audit trails across all casesAbout You Background in commercial property, conveyancing, SIPP/SSAS or legal property administration Previous exposure to financial services or pensions would be advantageous, but not essential Strong attention to detail with the ability to manage complex workloads Excellent organisational and communication skills Ability to work in a technical, process-driven environment A proactive approach with the confidence to take ownership of casesWhat's on Offer Salary up to £35,000 depending on experience Annual bonus scheme Hybrid working (1 day from home after training) Flexible working hours Strong benefits package Opportunity to step into a technical, specialist role within financial services Clear progression and development opportunitiesWhy Apply? This is a fantastic opportunity for someone with a commercial property background to either continue developing within financial services or transition into the pensions/wealth sector, gaining exposure to highly technical and rewarding work. To apply or find out more, please send your CV to Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

French Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139463 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for French based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am – 4pm The Person: • Fluent or Professional level French is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Customer Success Specialist - Technical Account Manager • Software, SaaS, B2B, • Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database etc Experience Requirements: • 3+ years in a customer facing role such as Customer Success, Account Manager, Pre-Sales Support, etc., • Knowledge of end user technical support & troubleshooting - Web APIs, Software, Scripting, Database, • Bonus points for experience with Contact Centre solutions, VoIP, SIP etc, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. This is a great opportunity to develop your career with an ambitious and fast growing company. There will be a lot of opportunity to grow your career, learn and develop. Applicants must be located in Germany and have strong German language skills. C1 and above. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Legal Recruitment Consultant (Family Law) Are you an experienced Legal Professional or Recruiter specialising in Family Law and looking for a fresh start and/or new career? We’re offering genuine support, the opportunity to retrain, autonomy in your role, progression prospects, and the chance to earn gratifying bonuses and rewards. William James Recruitment is the number one recruitment partner to law firms in the UK & Internationally. Founded in 2009 by CEO Paul Wingfield with a commitment to providing the best possible service, we are not your average recruiter. We build long-term relationships with clients & candidates and work with an extensive network of the best law firms & lawyers. You will join our talented team of Legal Recruitment Consultants who are all highly skilled, driven individuals dedicated to delivering the best possible service. What’s on offer? Compensation • Package includes basic and bonus (Unrivalled Package), • Transparent incentive schemes that empower you to maximise your earnings., • Comprehensive training and mentorship to help you meet achievable monthly, quarterly, and yearly targets., • A clear roadmap for career advancement, from Legal Recruitment Consultant to Associate Director. Benefits & Perks • 29 days of annual leave + statutory Bank Holidays + Christmas shutdown., • 9 am - 5 pm Contracted Hours Monday-Thursday, with a 4 pm finish every Friday., • A brand-new laptop & iPhone., • On-site gym with discounted membership., • A full social calendar of team building & networking events. Environment & Culture • Vibrant City Centre office with a private terrace and outdoor working space, fantastic for the warmer months., • Proximity to Manchester’s best restaurants, cafés, bars & shops., • Dog-friendly office., • Refreshments, premium coffee machine & cold drinks fridge., • Fresh fruit & breakfast provided., • Dress for your day policy., • Flexible working-from-home options., • Diverse, progressive, and collaborative team culture. Support • Full administrative, resourcing and marketing support., • LinkedIn Corporate Recruiter license., • Modern cloud-based CRM and mobile app integration offering essential flexibility., • An already established team with a regularly updated database of candidates., • User-friendly HR software and internal communications platforms. What are we looking for? • Experienced Legal Professionals with a solid educational or professional background in the legal sector and a drive to succeed as a Legal Recruitment Consultant., • Team players with extensive knowledge & network of contacts in the legal sector., • Ambitious, driven individuals looking for a long-term career., • Individuals with a consistent work ethic and a genuine desire to succeed., • Individuals with excellent communication and presentational skills. Come and join our team! Don't hesitate to contact Laura Pagan, our Internal Talent Acquisition Specialist, for an initial conversation. Email: laura.pagan@williamjamesrecruitment.com Landline: 0161 826 3140 Mobile: 07712 687 129 INDLP

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We are delighted to be partnering with Bracknell Forest Council to recruit two Procurement Officer positions for the Place & Resources directorates. In your role as a Procurement Officer with the Council you will be supporting cross-functional teams to develop new contracts, delivering clear service improvements and real cash savings. You will advise commissioners on procurement and contract management issues and deliver above threshold and strategic procurements, ensuring compliance with relevant legislation and contract standing orders. You will be a highly adaptable individual, looking for a challenging and rewarding role within a very supportive team environment. You'll be personable and self-motivated with excellent verbal and written communication skills and the ability to build strong and positive relationships internally with your stakeholders. We are also particularly interested in hearing from applicants who have good overall knowledge and experience of e-tendering and procurement systems, excellent computer skills and evidence of continuing professional development. Previous experience in either a Construction or Professional Services category focused procurement position would be advantageous and you will ideally be working towards your MCIPS qualification and have up to date knowledge of the Procurement Act 2023. Salary and benefits The salary range is £40,476 - 45,718 + £706 London Weighting Allowance Bracknell Forest Council operates a very flexible hybrid working policy. You can be based at home or in the office, however you prefer to work, although you will need to be within a reasonable commute of Bracknell for meetings as and when required. The office is in Time Square in Bracknell, with great transport links and easy access to the regenerated town centre. Benefits include • Annual leave of 28 days increasing to 33 days after 3 year's service, • Local government pension scheme, • Life insurance cover (linked to the pension scheme)., • Opportunities for flexible and agile working, to support our employee's work-life balance., • An inclusive and social working environment with a variety of staff networks including sports and social clubs., • Enhanced maternity, paternity, adoption and fostering leave., • Career development through internal and external training opportunities (including CIPS), • Employee Assistance Programme (EAP) to support employee's health and well being., • Staff dental and health plans., • Discounted leisure centre and gym membership. Additional information Bracknell Forest's Core values are: Inclusive | Ambitious | Always Learning These values influence the way the Council's employees work with each other and the way the Council serves its residents and engages with its communities. The values are made real by Bracknell Forest Council's employees demonstrating them in how they behave every day. If you're excited about joining a diverse team that celebrates learning and strives for excellence, we'd love to hear from you. Bracknell Forest Council is committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know and we will work with you to support you throughout the process. For further information about the role or to request a copy of the full job description please contact Simon Burr at Morgan Law. Please note Morgan Law are managing this campaign on behalf of Bracknell Forest Council and any CVs sent directly to the council will not be considered. We can also only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, Bracknell Forest Council cannot guarantee sponsorship for all its roles and will evaluate sponsorship requests on a case-by-case basis.

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

Location: Remote (home/field-based covering Central and South regions including London, Birmingham, Bristol, and Cardiff Hours: 37 hours per week Salary: £35,000 DOE + car allowance + commission (OTE £70,000) We are growing our presence in the Purpose Built Student Accommodation (PBSA) and Build to Rent (BTR) sectors and are looking for a commercially driven Business Development Manager in the West Midlands to help scale this area of the business. This role will cover Central and South including London, Birmingham, Bristol, and Cardiff. You will ideally be based in the West Midlands, providing central driving access to England and Wales and a manageable monthly drive to Sheffield HQ. UniHomes is the UK’s go to student accommodation marketplace, supporting millions of students’ searches every year and delivering high quality enquiries to accommodation providers nationwide. As demand for varying formats of accommodation continues to rise, we are working with a wider range of PBSA and BTR operators to help renters find their perfect home and the operators improve their visibility and fill rooms. In this role, you will take ownership of developing new PBSA and BTR partnerships, working primarily with individual buildings and smaller portfolios. You will identify opportunities, win new partners, and manage relationships end to end through onboarding, performance, and renewal. You’ll act as a trusted commercial contact throughout the advertising term, ensuring partners see ongoing value from UniHomes. Where appropriate, you’ll also support partners as they explore more strategic ways of working with us as their portfolios grow. This is a field based role with a high level of autonomy, offering the chance to make a tangible impact in a growing segment of the business, alongside strong earning potential through uncapped commission. Key responsibilities: • Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios., • Proactively research and approach new operators aligned to the UniHomes proposition., • Spend significant time in the field meeting prospective partners across your territory., • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance., • Manage the full commercial lifecycle from initial outreach through to close., • Support new partners through onboarding, ensuring listings are well set up from launch., • Build strong, long-term relationships, acting as the main commercial point of contact., • Use performance insight and market context to lead renewal discussions., • Identify opportunities for relationships to deepen or evolve over time., • Keep CRM records, pipeline activity and reporting up to date., • Stay close to PBSA and BTR market trends, student demand, and competitor activity., • Represent UniHomes professionally at meetings and relevant industry events., • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required. Skills and experience: • Proven experience in a field-based sales or business development role., • Experience within PBSA, BTR, student accommodation or property portal sales is highly desirable., • Strong communication, presentation, and negotiation skills., • Comfortable with frequent travel, long drives and managing a national territory., • Self-motivated, target driven and resilient., • Ability to build rapport quickly and develop long term relationships., • Full UK driving licence and access to your own vehicle. About us: At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: • Lead the Way, • In it Together, • Customers Matter, • Keep it Simple, • Rise Above Challenges, • Make it Happen What do you get when you work here?_ With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. _Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.