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Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: 24 August 2026 and 21 September 2026, • Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Your CV must demonstrated 1 year telephony experience in handling inbound telephone calls - please ensure you upload your CV when requested at the time of your application. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Sales Advisor - Part Time Shift Pattern - 20 hours - Evenings Location - Glasgow Start date - 24/08/2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve?You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about salesDon’t let what you’ve heard about sales put you off. Let’s smash a few myths…Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern: Full Time Start date: 07.09.2026 Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our Glasgow team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Glasgow contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

\n \n \n \n CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW \n \n \n \n Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. \n \n \n \n We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. \n \n \n Here is all you need to know… \n\n • \n Start Date: 17 August 2026 \n • \n Salary: £26436.80 \n • \n Job Type: Full Time – Permanent \n • \n Working Hours: 40 hours per week (including training) \n\n\n • \n Operational hours after training - We require full flexibility between Monday - Sunday \n\n\n • \n Training: 2 weeks based in Glasgow, City Park. \n\n\n • \n Training hours 09:00am – 18:00pm Monday – Friday \n\n\n • \n Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. \n • \n You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. \n\n \n \n Who we are looking for… \n\n • \n A professional, polite and courteous telephone manner \n • \n Ability to deliver excellent service with outgoing nature \n • \n Excellent verbal communication skills, with fluency in English essential \n • \n A good listener who can convey empathy, patience and understanding \n • \n Confident and proactive to deal with difficult situations and conversations \n • \n Confident in having customer conversations \n • \n High levels of accuracy and attention to detail \n • \n Confident in working independently \n • \n Confident in making complex decisions \n • \n Self-motivated and able to affectively problem solve \n • \n Interpersonal skills \n • \n Be driven to work towards achievable targets \n • \n Excellent numeracy skills \n • \n Previous banking/ financial experience is highly desired but not essential \n • \n Previous call centre/ customer service experience is essential \n • \n\n Values we look for you to have... \n\n • \n Process Excellence- Doing things well means something to you and you will always strive to improve on your work. \n • \n Collaboration- You enjoy working with others and you like working as a team player. \n • \n Communication- You can speak and write clearly and in a confident manner. \n • \n Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. \n • \n Open-Mindedness- You are able to be open to different ways of thinking and new ideas. \n • \n Critical Thinking- You are able to think logically when making decisions. \n • \n Solution Orientation- Having a forward thinking mindset focused on resolving challenges. \n • \n Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. \n\n \n \n What will my role involve…? \n\n • \n Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact \n • \n Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support \n • \n Helping customers that may be going through financial difficulty and debit card support \n • \n Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services \n • \n Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers \n • \n Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers \n • \n Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer \n • \n Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management \n • \n Confident in following banking processes and explaining this to customer \n\n \n \n Here are our key benefits… \n \n \n\n • \n Perks at Work – Savings Discounts / Free Online Classes \n • \n Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice \n • \n Critical Illness – up to £10,000 \n • \n Cycle to Work Scheme \n • \n Eyecare support voucher \n • \n Holiday Purchase Scheme \n • \n Length of Service Awards \n • \n Workplace Pension \n • \n Monthly Inspire Awards – For the best of the best \n • \n Refer-A-Friend earns up to £1,200 for you \n • \n Monthly Wellbeing Webinars \n • \n Dedicated Employee Experience \n

The Role: Temporary Support Administrator Location: Glasgow City Centre Hours: Monday-Friday, 9am to 5pm Contract: Full-time, Temporary Duration: 2-4 months (possibility of extension and permanent placement) Pay Rate: 14.30 per hour. Office Angels are currently recruiting for a highly organised and proactive Temporary Office Administrator to join a busy and professional organisation. This is an excellent opportunity for someone who thrives in a varied, fast-paced role and enjoys being at the centre of operations. The Role You will act as the first point of contact for visitors, callers and internal enquiries, while providing essential administrative support across the organisation. Key Responsibilities • Act as first point of contact for calls, emails and visitors., • Manage inbox enquiries and direct appropriately., • Coordinate meetings, rooms, catering and take minutes., • Maintain CRM records and assist with communications., • Support events, bookings and attendee administration., • Assist with finance tasks including invoices, expenses and Sage processing., • Organise travel and accommodation for staff., • Maintain office supplies, equipment and SharePoint records., • Update website content and handle basic CMS queries. About You • Previous administrative experience in a fast-paced environment, • Strong organisational and communication skills, • Confident using Microsoft Office; CRM/Sage experience is desirable., • Professional, reliable and able to multitask. How to Apply: If you have all of the above experience, we want to hear from you! Please apply by submitting your CV. Why Temp with Office Angels? Working as a temp is a fantastic way to explore different industries and roles while maintaining flexibility. As part of the Office Angels team, you'll enjoy: • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after., • Access to discount vouchers with many high street brands, • Eye care vouchers and money towards glasses should you require them for VDU purposes., • We can search for permanent work whilst you're in assignments and offer expert interview support and advice, • Weekly pay, • Pension scheme option (with employer contributions), • 28 days paid annual leave (Based on a weekly accrual), • Statutory Sick Pay in the unfortunate event you find yourself under the weather, • Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues, • Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism We are proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Team Manager \n Glasgow | £35.9k - £44.4k per annum (dependent on skills and qualifications) \n Full-time | Hybrid \n Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. \n REQ5808 \n Customer Service Team Manager \n We're looking for an experienced and inspiring Team Manager to support our Customer Service Centre and Careline teams. \n This is an exciting opportunity to lead, coach and develop a team of Customer Service Advisors, creating a positive, high-performing environment where colleagues feel supported to deliver exceptional service. You'll help ensure every customer receives the right outcome, particularly those in vulnerable situations who may need our help the most. \n At SGN, we deliver safety, warmth and comfort to homes and businesses. Every role plays an important part in that mission, and this role is no exception. By developing your team and championing great customer service, you'll make a real difference to the customers and communities we serve. \n Why join SGN? \n There's never been a better time to join us. We're building a new Customer Service Centre at our Glasgow hub, giving you the opportunity to be part of an exciting new chapter from the very beginning. \n We care deeply about our customers and our colleagues, and we're looking for a leader who shares that commitment. If you're passionate about developing people and creating a positive, supportive and enjoyable place to work, where colleagues feel valued, motivated and able to be at their best, you'll thrive here. \n You'll have the opportunity to influence how your team works, embrace new ways of working and support improvements that continue to enhance the experience we provide for our customers. \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n\n • Lead, coach and develop a team of Customer Service Advisors, creating a positive, inclusive and engaging environment where colleagues enjoy coming to work, feel valued and supported, and are empowered to deliver their very best.\n, • Drive the delivery of outstanding customer service across all channels, ensuring every customer receives the right outcome while supporting customer satisfaction and service performance targets.\n, • Coach your team to deliver high-quality, compliant customer interactions, using performance insights, quality assurance and regular feedback to drive continuous improvement.\n, • Support your team with guidance and escalation management, ensuring customer enquiries and complaints are resolved efficiently, compassionately and in line with our regulatory requirements.\n, • Champion excellent support for customers in vulnerable situations, ensuring your team has the confidence, knowledge and empathy to provide the right help when it's needed most.\n, • Support innovation and continuous improvement by embracing new technologies, digital ways of working and customer insight to enhance the service we provide.\n, • Provide operational support across the Customer Service Centre, working collaboratively with managers to maintain service performance, support audits, external accreditations and wider business priorities.\n\n \n What you'll bring \n\n • Experience leading or managing customer service teams within a contact centre or operational environment.\n, • A passion for developing people, building engaged teams and creating a positive, high-performing culture.\n, • Strong understanding of multi-channel customer service delivery and performance management.\n, • Proven experience coaching, developing and performance managing colleagues to achieve excellent customer outcomes.\n, • The ability to interpret management information (MI) and use data to improve team performance and customer experience.\n, • Experience working within a regulated environment, with a good understanding of compliance, policies and procedures.\n, • Experience supporting customers in vulnerable situations with empathy, care and professionalism.\n, • Experience managing customer complaints and complex customer enquiries.\n, • Strong communication, problem-solving and decision-making skills.\n, • An open and curious mindset, with a willingness to embrace change, support continuous improvement and adopt new technologies and ways of working.\n\n If you're passionate about developing people, delivering great customer service and creating a team where people love coming to work, we'd love to hear from you. \n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. > \n

Iconic Resourcing is working with a well-known business in Glasgow to appoint a Senior Financial Accountant on an initial 6-month fixed-term contract. This is a fantastic opportunity for a qualified accountant to step into a technically demanding, high-visibility role within a large, complex finance function. \n Due to the nature of this contract, we're looking for candidates who are available to start at short notice. \n The Role \n Reporting into the senior finance team, you'll take ownership of the accurate and timely production of financial returns across statutory, internal, and stakeholder reporting. You'll act as the technical lead on group accounting standards, providing training and guidance to the wider team and overseeing accounting for areas including IFRS 16 leases, revenue recognition, holiday pay accruals, inventories, and dilapidations. \n Key responsibilities include: \n\n • Managing ledger integrity, reconciliations, and controls in partnership with systems accountants and the Shared Service Centre\n, • Line management of a Financial Accountant and wider team members\n, • Coordinating the statutory and group year-end process, including leading the relationship with external auditors\n, • Overseeing the Financial Reporting Group Technical function\n, • Managing the relationship with the external pensions actuary and delivering statutory pension disclosures\n, • Maintaining the Delegated Financial Authority matrix\n, • Managing balance sheet budgeting and forecasting, working closely with FP&A\n, • Supporting delivery of P11Ds, PSAs, VAT, and Corporation Tax returns\n, • Reviewing and developing accounting policies in line with best practice and stakeholder requirements\n, • Identifying control weaknesses and driving efficiency improvements\n, • Coaching and developing the wider finance team\n\n What We're Looking For \n Essential: \n\n • Qualified Accountant (ACA/CA/ACCA/CIMA)\n, • University degree\n, • Strong technical accounting knowledge\n, • Proven experience managing and leading a high-performing team\n, • Excellent communication skills, both written and verbal\n, • Strong Excel and PowerPoint proficiency\n, • A logical, methodical, and commercially-minded approach\n\n \n Next Steps – How to Apply \n \n If you think you have the experience that we are looking for we would love to hear from you. Please apply with your CV or contact Cameron Brown at Iconic Resourcing for more information. \n \n At Iconic Resourcing we are engaged by many leading organisations across Scotland and our aim is to keep the recruitment process simple. The people we work with are often in demand professionals, so we work in a completely agile way which means discussions don't need to be during working hours, we can arrange video calls at times convenient to you. Please visit our website to view all our Iconic Jobs across Scotland. \n \n Iconic Resourcing is an equal opportunities employer and all applications will be treated as such. We act as both an employment business and an employment agency.

Role: Contact Centre Advisor \n Location: Glasgow (hybrid 2 days office/3 days home after successfully completing training period) \n Salary: £24,125.00 (salary inc after probationary period + again after 1 year service) + great benefits \n Hours: 37.5 hours per week \n Shift patterns: Mon-Fri between 8am-10pm + 1 weekend day every 8 weeks \n This is an exciting opportunity for an experienced Contact Centre Advisor to join my Glasgow based client. \n \n Role Responsibilities of the Customer Service Representative \n\n • Manage Customer expectations and develop relationships with key stakeholders\n, • Talking to customers about their contract and getting an understanding of next steps\n, • Manage and coordinate customer interaction, in line with agreed processes and SLAs.\n, • Effectively manage the customer experience to ensure that issues are resolved efficiently.\n, • Promote the brand at all times by providing a customer centric experience.\n, • Escalate complex issues and queries to Manager.\n, • Liaise with and act as a central point of contact for customers and internal teams to achieve departmental KPIs and SLAs.\n, • Maintain the consistency and accuracy of all data input into department databases.\n, • Build knowledge of customers.\n, • Prepare and produce management information as required.\n, • Continually look for ways of improving agreed departmental KPIs to enhance the customer experience.\n\n Key Skills and Experience for this Customer Service Representative \n\n • Previous experience of using company systems\n, • Previous experience of working with customer facing teams or in a customer services environment\n, • Demonstrable specialised knowledge/skills in a customer contact area\n, • Ability to plan and prioritise multiple activities\n, • Is aware of the commercial impact of own decisions/actions\n, • Good problem solving skills with experience of resolving complex problems\n, • Experience in customer services excellence, with a clear focus on providing excellent customer service to clients and stakeholders\n, • Experience in working collaboratively with internal and external teams\n\n Please follow the link to apply for this Customer Service Representative role based in Glasgow. \n Disclaimer \n CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. \n \n This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail. \n

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • You have the opportunity to earn up to £41900 per year.\n, • Our up to salary includes a market supplement of £50 per week. The payment is subject to tax and NI. All temporary incentives are at the company's discretion and subject to review, variation, and removal.\n, • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n\n • Overtime opportunities also available\n, • Fully funded CPC training hours provided\n, • You have the opportunity to earn up to £41900 per year.\n\n Do you want more local driving and be a valued member of a delivery team? This may be the role for you. You will enjoy a varied role driving locally as well as building relationships with our regular customers. \n Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. \n This is a 7 day operation, our shift patterns may include some weekend working. \n You will be responsible for \n Making sure our customers are able to keep their shelves full with the products needed by their customers. You’ll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately. \n You will need \n Cat C / 18T Licence / Class 2 \n Previous experience of driving (at least two years) \n Previous experience of delivery driving is preferred \n Ability to carry out manual deliveries \n Excellent interpersonal skills with a positive customer service attitude \n Good level of literacy and numeracy \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

Job Title: Corporate Receptionist Location: Glasgow City Centre Hours: 9am to 5pm Monday-Friday, Contract: Permanent Salary: 28,000 per annum Benefits: • Company pension scheme, • 23 days holiday + 8 statutory, • Competitive salary, • Wellbeing support, • Early finish on your birthday, • Company bonus scheme Office Angels Glasgow are currently seeking an experienced Receptionist to support our esteemed client based in Glasgow City. This is a brilliant opportunity for someone who thrives in a front-facing role and takes pride in delivering exceptional service. As the first point of contact for clients and visitors, you will be integral to the reception team and will set the tone for a welcoming and professional experience. You will also provide vital administrative support across the organisation, ensuring the smooth flow of daily operations. We are therefore looking to hear from confident and well-presented individuals with previous experience in either a corporation reception or front of house role. Experience in a corporate or legal environment would be beneficial for this position therefore if you are organised, personable, and ready to make a strong first impression, we'd love to hear from you! Day to day duties :- • Welcome clients and visitors with professionalism, ensuring they feel valued and supported from the moment they arrive., • Handle all inbound calls and emails and assist with any queries., • Manage diary and schedule appointments., • Coordinate with and support multiple departments in the office to ensure client needs are met., • Collect payments over the phone and online., • Maintain a well organised and tidy reception area., • Perform general administrative tasks such as, filing, data entry and photocopying., • Manage and maintain meeting room equipment and ensure rooms are set up., • Provide excellent service from start to finish for all clients, ensuring a pleasant experience throughout. What we need from you:- • Previous experience managing a busy corporate reception., • Exceptional written and verbal communication skills and an excellent telephone manner., • A strong team player who can work collaboratively to reach shared goals., • The ability to maintain a professional and calm demeanour in a high-pressure environment., • Someone personable, well presented and confident in their work., • Excellent IT skills and a proficiency in Microsoft office., • The ability to multitask and prioritise daily duties., • A strong understanding of legal terminology and previous experience in a law firm or legal department., • Be people focused and have a passion for helping others. How to Apply: If you have relevant experience, we want to hear from you! Please apply by submitting your CV. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Contact Centre Quality Performance Analyst \n Glasgow | £29.9k - £35.9k per annum (dependent on skills and qualifications) \n Full-time | Hybrid \n Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. \n REQ5809 \n Great customer service doesn't happen by accident. \n It takes the right people, the right insight, and the confidence to keep improving every single day. \n That's where you come in. \n As our Quality & Performance Analyst, you'll help make sure our Customer Service Centre delivers brilliant experiences for every customer, every time. You'll spot patterns others miss, turn data into action, coach colleagues to be even better, and help ensure we're always delivering safe, compliant and genuinely great service. \n No two days are quite the same. One morning you could be looking at forecasting and resource plans, the next you're helping a Team Manager understand performance trends or carrying out quality reviews that make a real difference to how we support customers. \n If you enjoy solving problems, asking "why?", and helping teams perform at their best, we'd love to hear from you. \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n\n • Planning ahead – supporting resource planning and forecasting so we have the right people in the right place when our customers need us.\n, • Keeping an eye on live performance – monitoring customer demand and helping the operation respond in real time.\n, • Championing quality – reviewing customer interactions, verifying complaints and giving meaningful feedback that helps our teams grow.\n, • Turning data into insight – producing performance reporting that helps Team Managers understand what's working, what isn't, and where we can improve.\n, • Pitching in when it matters – supporting the wider Customer Service Centre, including frontline customer support and light supervisory duties when needed.\n\n \n What you will need \n\n • Understand how customer service operations work and what great service looks like.\n, • Have experience with workforce planning, forecasting or real-time performance management.\n, • Can analyse performance data and turn it into practical recommendations.\n, • Enjoy coaching and giving constructive feedback that helps others succeed.\n, • Understand the importance of quality, compliance and doing the right thing for customers.\n, • Communicate clearly and confidently with people at all levels.\n, • Have a great eye for detail and enjoy getting things right.\n, • Have experience with workforce management or contact centre systems (a bonus, not a deal-breaker).\n\n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. > \n

Three Bridges Recruitment is recruiting for an Accounts Senior for an Accountancy Practice based in Glasgow City Centre. This is an opportunity to independently manage a diverse client portfolio in a role that blends autonomy with responsibility. You will be preparing statutory accounts & guiding them through the crucial partner review stage, while also playing a key role in mentoring the Accounts Assistants in the team. \n Why work here? \n\n • 4 day week\n, • Salary up to £45,000\n, • Bonus & Commission Schemes\n, • Medical & Dental Insurance\n, • Autonomy\n, • Open & transparent organisation where you can learn a great deal from the Partners\n\n Job \n The job of Accounts Senior will give you the opportunity to be involved with the following: \n\n • Prepare statutory & management accounts for review by the Partners\n, • Handle basic corporation, personal tax & VAT returns (training will be offered for this if needed)\n, • Support & develop the accounts assistants in the team who assist with bookkeeping\n, • Assist in client liaison\n\n You \n As Accounts Senior you will ideally be skilled &/or qualified in the following: \n\n • Skilled in carrying out the duties listed above\n, • Skilled in preparing statutory accounts are essential, skills in tax can be taught or developed\n, • Skilled in cloud-based accounting software, like Xero\n, • Qualifications are not essential, but being a part or fully qualified Accountant would be advantageous\n, • Detail-oriented, with strong analytical & problem-solving skills\n, • Excellent at prioritising to meet deadlines\n, • Good communicator with superb interpersonal skills\n\n At Three Bridges Recruitment, two of our values are “striving for brilliance” & “relatability”. We want every applicant to receive an excellent experience & ensure that this role is right for you. Should this role be of interest please apply with your most up to date CV or contact us for a confidential discussion.

Role: Contact Centre Advisor Location: Glasgow (hybrid 2 days office/3 days home after successfully completing training period) Salary: £24,125.00 (salary inc after probationary period + again after 1 year service) + great benefits Hours: 37.5 hours per week Shift patterns: Mon-Fri between 8am-10pm + 1 weekend day every 8 weeks This is an exciting opportunity for an experienced Contact Centre Advisor to join my Glasgow based client. Do you have experience working in a contact centre team who speak to existing customers? Are you organised and can work to deadlines? Are you naturally inquisitive and enjoy investigating? Role Responsibilities of the Contact Centre Advisor Manage Customer expectations and develop relationships with key stakeholders Talking to customers about their contract and getting an understanding of next steps Manage and coordinate customer interaction, in line with agreed processes and SLAs. Effectively manage the customer experience to ensure that issues are resolved efficiently. Promote the brand at all times by providing a customer centric experience. Escalate complex issues and queries to Manager. Liaise with and act as a central point of contact for customers and internal teams to achieve departmental KPIs and SLAs. Maintain the consistency and accuracy of all data input into department databases. Build knowledge of customers. Prepare and produce management information as required. Continually look for ways of improving agreed departmental KPIs to enhance the customer experience.Key Skills and Experience for this Senior Customer Service Advisor Previous experience of using company systems Previous experience of working with customer facing teams or in a customer services environment Demonstrable specialised knowledge/skills in a customer contact area Ability to plan and prioritise multiple activities Is aware of the commercial impact of own decisions/actions Good problem solving skills with experience of resolving complex problems Experience in customer services excellence, with a clear focus on providing excellent customer service to clients and stakeholders Experience in working collaboratively with internal and external teamsPlease follow the link to apply for this Contact Centre Advisor role based in Glasgow. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Customer Service Centre Manager \n Glasgow | £55.5k - £66.7k per annum (dependent on skills and qualifications) \n Full-time | Hybrid \n Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. \n REQ5807 \n Customer Service Centre Manager \n We're looking for an experienced and inspiring contact centre leader to head up our Careline and Customer Service Centre teams. \n You'll provide strategic leadership across our customer service operations, driving performance, developing high-performing leaders and ensuring every customer receives the high-quality, compassionate service they deserve. \n We're also looking for someone who is passionate about innovation and continuous improvement. You'll help shape the future of our customer experience by embracing digital technologies, using insight to drive better outcomes and exploring opportunities to enhance the way we support our customers and colleagues. \n Why join SGN? \n There's never been a better time to join us. We're building a new Customer Service Centre at our Glasgow hub, giving you the opportunity to help shape the future of our customer service operation from the outset. You'll play a key role in establishing and embedding the culture, standards and ways of working from day one. \n We care deeply about our customers and colleagues, and we're looking for a leader who shares that commitment. If you enjoy creating positive, high-performing teams where people feel valued and supported, you'll thrive here. \n As we build our new Customer Service Centre, you'll have the opportunity to influence not only our culture and people, but also the technology, digital channels and ways of working that will shape our future customer experience. \n You'll have the autonomy to improve services, develop people and make a real difference to the communities we serve. \n At SGN, we deliver safety, warmth and comfort to homes and businesses. Every role plays an important part in that mission, and this role is no exception, here is how you will contribute… \n\n • Lead and inspire our Customer Service and Careline teams to deliver outstanding performance, ensuring we consistently achieve our operational objectives while meeting quality, compliance, assurance and reporting standards.\n, • Champion outstanding customer service, helping SGN achieve its ambition to be a top-performing GDN for customer satisfaction and complaint handling, while delivering inclusive, accessible services for all customers, particularly those in vulnerable situations who need our support the most.\n, • Create an engaging, inclusive and supportive working environment where colleagues can thrive, leading on engagement, wellbeing and people performance in line with our values.\n, • Build strong relationships with internal and external stakeholders, influencing service improvements and ensuring every customer receives an accessible, inclusive service.\n, • Lead, coach and develop a team of managers, empowering them to build confident, high-performing teams and create a culture where people take pride in delivering exceptional service and continuously improving.\n, • Champion innovation and continuous improvement, identifying opportunities to use digital technology, Salesforce, omnichannel services and AI to improve customer outcomes and operational performance.\n, • Use insight, data and operational experience to identify opportunities to improve performance, enhance the customer journey and deliver excellent outcomes for both customers and colleagues.\n\n \n What you'll bring \n\n • Proven experience leading customer service operations within a contact centre environment, with responsibility for multiple teams and the leadership of managers.\n, • A strong track record of improving performance, increasing engagement and delivering consistently excellent customer outcomes through continuous improvement.\n, • Experience developing and coaching leaders, building capability and creating high-performing, accountable teams.\n, • Experience working on service improvement initiatives within a contact centre environment desirable, including the use of CRM platforms such as Salesforce, omnichannel customer journeys or AI-enabled solutions.\n, • A curious and innovative mindset, with the ability to identify opportunities to improve customer experiences, embrace new technology and lead teams through change.\n, • Experience working within a regulated environment, with a sound understanding of compliance, assurance frameworks and operational governance.\n, • Strong knowledge of customer service operations, including complaint handling, escalation management and supporting customers in vulnerable situations with empathy and professionalism.\n, • Excellent communication, influencing and decision-making skills, with the ability to build credibility with senior stakeholders and lead sustainable operational improvement.\n, • If you're passionate about developing people, improving services and creating outstanding experiences for customers, we'd love to hear from you.\n\n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. > \n

Real Estate Associate/Senior Associate | 4+ Years’ PQE \n Glasgow | Hybrid & Flexible Working \n If you’re a Scottish Qualified Real Estate Lawyer with four years’ PQE or more and enjoy working on high-value investment and development projects, this is an opportunity to join a busy Real Estate team advising on major transactions across a range of sectors. Based in Glasgow, the role offers exposure to significant Scottish and cross-border work, with a client base that includes UK and international investors, funds and institutions. \n This position would suit an Associate or Senior Associate looking for variety, responsibility and the chance to work on some genuinely interesting real estate projects. \n What’s on offer? \n\n • High-quality real estate work across investment, development and asset management\n, • Exposure to offices, industrial, retail and Living Sector projects\n, • Involvement in major Scottish and cross-border transactions\n, • Opportunities to work closely with English and US firms on portfolio work\n, • Supportive and inclusive team culture with a real focus on development\n, • Modern, tech-enabled working environment\n\n The role \n You’ll advise on a wide range of real estate matters, including acquisitions and disposals for investors, funds and institutions, as well as ongoing asset management work such as lettings and lease variations. The role also includes advising on retail and shopping centre transactions, large commercial property deals and student accommodation projects across Scotland. \n You’ll support corporate transactions on the Scottish real estate elements, act for lenders on high-value financings and collaborate with Lawyers in other jurisdictions on cross-border portfolios. There’s scope to manage your own transactions while working closely with colleagues on larger or multi-party deals. \n About you \n This role would suit a Real Estate Associate/Senior Associate who: \n\n • Has 4+ years’ PQE in Scottish real estate\n, • Has experience with title review, leases and negotiating sale and purchase contracts\n, • Has worked across office, industrial and retail property matters\n, • Is comfortable managing deadlines and handling multiple transactions\n, • Takes a commercial, pragmatic approach to client matters\n, • Enjoys working collaboratively and supporting junior colleagues\n, • Has an interest in building client relationships and contributing to business development\n\n The environment \n You’ll be part of a real estate team where Lawyers are trusted with responsibility and supported to develop their careers at a sustainable pace. The culture is collaborative and inclusive, with a focus on quality work, modern ways of working and long-term progression. \n If you’re a Real Estate Solicitor in Glasgow considering your next move at Associate or Senior Associate level, we would welcome a confidential chat. \n How to Apply: \n • Online: Apply with your updated CV via the provided link \n • Contact: For immediate consideration, contact Becky Newton at G2 Legal \n We look forward to hearing from you. \n #INDCATS

Job Title: Quantity Surveyor Salary: £40,000 - £50,000+ (DOE & MRICS Status) Location: Glasgow or Edinburgh (Hybrid Working) Job Overview An exciting opportunity has arisen for a Quantity Surveyor / Senior Quantity Surveyor to join an established and growing cost management consultancy with offices in Glasgow and Edinburgh. Due to continued expansion and a strong pipeline of work, the business is looking to strengthen its team with an ambitious Quantity Surveyor capable of independently managing projects across a diverse portfolio. The consultancy delivers cost management services across a wide range of sectors including commercial, industrial, residential, public sector and community developments, with projects ranging from smaller schemes through to major developments exceeding £100 million. This is an excellent opportunity to join a well-established consultancy that places a strong emphasis on professional development, long-term career progression and achieving the highest standards of client service. Job Requirements Minimum of 5 years' experience within a Quantity Surveying / PQS consultancy environment Experience independently managing projects from pre-contract through to final account Strong knowledge of cost planning, procurement, tendering and contract administration Excellent client-facing, communication and stakeholder management skills MRICS qualified desirable, although candidates working towards APC are strongly encouraged to apply Full UK driving licence and access to a vehicle for site visits Strong commercial awareness with excellent organisational and reporting skills Stable employment history with a commitment to long-term career development Salary & Benefits Salary: £45,000 - £50,000+ (DOE & MRICS Status) Hybrid working (4 days office / 1 day home working following onboarding) Full RICS APC and membership sponsorship Support from two in-house APC Assessors Glasgow city centre parking permit (circa £1,000 value) or mileage allowance (approximately 50-55p per mile) Flexible public holidays (excluding Christmas and Easter) Birthday day off Excellent long-term career progression within a growing consultancy Supportive, collaborative working environment Key Responsibilities Deliver full pre and post-contract quantity surveying services across a varied project portfolio Prepare cost plans, Bills of Quantities, tender documentation and tender evaluations Produce monthly valuations, cost reports and financial progress updates Independently manage multiple projects from inception through to final account Attend regular site visits, progress meetings and client meetings Build and maintain strong relationships with clients, consultants and project teams Work closely with senior management to ensure successful project delivery * Support junior team members and contribute to the continued growth of the business Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Glasgow · Fully office-based · £25,000 – £35,000 About the Client Morela is proud to be supporting our client who are a fast-growing technology start-up helping large organisations run their IT operations more intelligently. Backed by experienced founders, they are building a name for turning reactive, manual IT support into something far more proactive and automated. It is an ambitious, collaborative business where new joiners get real exposure and the chance to make an impact quickly. The Opportunity As they grow their Glasgow team, our client is looking to bring in a Junior Project Manager who is organised, motivated and keen to build a career in project delivery. You will be supported by senior colleagues and experienced technical consultants, learning how complex projects are run while playing a hands-on part in keeping them on track. It is a great fit for someone early in their career who wants to learn quickly in a busy delivery environment. The position is based in the Glasgow city-centre office five days a week, Monday to Friday, 09:00 to 17:00, this is a deliberate choice to help you learn fast and stay close to the team, so remote and hybrid working are not available. Your Responsibilities Supporting delivery: Help keep several projects moving day to day, working alongside Senior Project Managers and technical consultants. Keeping things on track: Own the core project paperwork, plans, RAID logs and regular status updates, so nothing slips through the cracks. Bringing people together: Arrange and run project meetings, take clear notes, and chase agreed actions until they are done. Balancing structure and pace: Blend Agile ways of working with PRINCE2-style governance to keep delivery moving without losing control of timelines or budgets. Communicating well: Be a dependable point of contact for internal teams and help pull together updates for enterprise clients. What You'll Bring An interest in delivery methods: Some exposure to approaches like Waterfall, Agile, Kanban or Lean. An Agile or PRINCE2 qualification is a bonus, but not a must, full training is provided. Some early experience: Ideally one to two years in project management, PMO or coordination, preferably in a tech or IT setting, though attitude matters most. Commitment to the office: You are happy working on-site in central Glasgow, Monday to Friday, this role is not remote or hybrid. A sharp, organised mind: Strong attention to detail and the ability to keep several things moving at once. Genuine drive: A proactive, curious attitude and real enthusiasm for learning about IT operations and enterprise technology. Right to work in the UK: You must already have the right to work here, as sponsorship is not available. What's on Offer A salary of £25,000 to £35,000, depending on experience. An annual performance bonus. 25 days' holiday plus bank holidays. The chance to fast-track your career on high-profile enterprise projects, learning from people who have done it before. Interested? Get in touch with Morela for a confidential conversation (url removed)

PANEL BEATER Location: Glasgow Salary: £40,000 - £50,000+ DOE | OTE: £60,000+ Job Type: Full-Time, Permanent Looking for a role where your craftsmanship is recognised, your earning potential reflects your ability, and you can enjoy a great work-life balance? If you're an experienced Panel Beater or Panel Technician looking to take the next step in your career, this opportunity offers excellent earning potential, a Monday to Friday schedule, and the chance to work in a modern, well-equipped accident repair centre. You'll be joining a professional and supportive team where quality repairs are valued, productivity is rewarded, and you'll have access to a consistent flow of work. Whether you're looking to maximise your earnings or secure a long-term career with a reputable employer, this role offers both stability and progression. WHAT'S IN IT FOR YOU? ·Basic Salary of £40,000 - £50,000+ DOE ·OTE of £60,000+ ·Monday to Friday working hours (8:00am - 5:00pm) ·No weekend working ·Stable, full-time permanent position ·Modern Bodyshop with high-quality equipment ·Supportive and experienced team ·Long-term career progression opportunities THE ROLE As a Panel Beater / Panel Technician, you'll be responsible for repairing damaged vehicle body panels, restoring vehicles to manufacturer standards, and ensuring every repair is completed with precision and attention to detail. Key Responsibilities: ·Repair damaged vehicle panels using approved body repair techniques. ·Remove and replace damaged body panels where required. ·Carry out panel alignment and structural repairs to manufacturer specifications. ·Use specialist Bodyshop equipment to complete high-quality repairs. ·Work closely with MET Technicians, Paint Technicians, and Vehicle Damage Assessors to maintain an efficient repair process. ·Ensure all repairs are completed safely, accurately, and within agreed timescales. ·Conduct quality checks to ensure vehicles are ready for the next stage of repair. ·Maintain a clean, safe, and organised working environment. ABOUT YOU We're looking for an experienced and quality-focused individual with a background in accident repair. Alternative job titles include Panel Beater, Panel Technician, Body Repair Technician, Automotive Panel Technician, Bodyshop Panel Beater. You should have: ·Previous experience as a Panel Beater or Panel Technician within a Bodyshop or accident repair centre. ·Recognised apprenticeship or Level 3 qualification in Vehicle Body Repair (NVQ/IMI/SVQ/ATA), with ongoing commitment to continuous professional development. ·Strong knowledge of modern panel repair techniques and manufacturer repair methods. ·The ability to work efficiently without compromising on quality. ·Excellent attention to detail and pride in producing first-class repairs. ·A positive attitude with the ability to work effectively as part of a team. ·A full UK driving licence. APPLY TODAY This is an excellent opportunity to join a successful and growing Bodyshop that rewards experience, values quality workmanship, and offers genuine long-term career stability. With an OTE of £60,000+, weekday working hours, and a supportive team environment, this role is ideal for an experienced Panel Beater looking for their next challenge. If you're ready to take the next step in your career, we'd love to hear from you. Apply now for immediate consideration. Contact Chris at AutoSkills UK and quote job number 54310

Labourer (CSCS Required) - Glasgow City Centre Location: Glasgow City Centre Job Type: Full-time (Temporary/Potential for Ongoing Work) Salary: Competitive, depending on experience We are currently looking for a reliable and hardworking Labourer to join our team on a busy construction site in Glasgow City Centre. Requirements Valid CSCS Card (essential) Previous experience working on construction sites preferred Punctual, reliable, and able to work as part of a team Good understanding of site health and safety Ability to carry out general labouring duties and manual handling Duties Assisting trades on site Moving materials and keeping work areas tidy Loading and unloading deliveries General site maintenance and cleaning Following instructions from the site manager and supervisors Adhering to all health and safety procedures If you have a valid CSCS card, a strong work ethic, and are available to start immediately, we'd like to hear from you. Apply now through Indeed with your CV, or contact us for more information Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Project Manager – Major Projects Main Contractor Permanent Location - Glasgow Salary: £65,000 - £75,000 + benefits package Ref: GR1527 Gibson Recruitment Limited Job Description: A major Building contractor who are known as a real market leader in their field, delivering large scale new build construction projects the length and breadth of the UK. Complimenting the Project Director and Construction Manager, the successful Project Manager will help form the delivery team for the construction of a new £150m+ flagship development in Glasgow. This position would suit established Project Managers, or experienced Senior Site Managers with extensive relevant experience who are keen to progress into Project Management. HIGH-RISE experience is essential for this role. Responsibilities: Act as the point of contact for client. Formulate and present progress reporting structure both internally and to the client. Assist Project Director in Formulating and agreeing main contract programmes. Assist Project Director in setting the agenda for the construction process and the design information co-ordination to achieve that process. Ensure site team manage and maintain required standards in relation to site health and safety, security and fire policies. Manage company administration procedures and maintain accurate records. Delegate work packages to build team. Work with Quantity Surveyors in relation to distribution of contractual correspondence. Ensure that the team conduct regular meetings with stakeholders in line with agreed schedule and that those meetings are recorded correctly and distributed as required. Build and maintain strong relationships between all stakeholders including build, commercial and design teams and make sure that regular and appropriate meetings take place as required. Maintain regular communication with line manager and escalate issues and risks as required. Manage, maintain and share a risk register and identify mitigations as required. Attend and fully participate in all pre-order and pre-start meetings. Liaise with client, architect, structural engineers, Building Control, NHBC and other organisations as required. Ensure design is progressed in line with the programme requirements. Ensure procurement orders are placed in a timely manner. Essential Criteria: Proven track record of working on high-rise new build projects for a main contractor or residential builder. Degree in Construction Management or Civil Engineering A respectable leader with organisational skills and the ability to maintain relationships with internal and external stakeholders. CSCS, SMSTS & First Aid * Applicants must reside within commuting distance of Glasgow City Centre. What To Do Now: Please apply now with your most up to date CV or call Graeme on the details below for more information. If this role is not for you but you would like to have a conversation regarding your next career move, don't hesitate to give us a call, in confidence

Temporary Corporate Receptionist \n Location: Glasgow City CentreHours: Monday to Friday, 9:00am - 5:00pmContract: Full-time, Temporary (8-10 Weeks)Salary: £14.00 per hour \n Temporary Corporate Receptionist Needed - Glasgow City Centre \n Office Angels Glasgow is delighted to be recruiting on behalf of our prestigious client for a Temporary Corporate Receptionist to join their busy and professional team for an 8-10-week assignment. \n This is an excellent opportunity for an experienced receptionist with a strong customer-service focus to work within a respected professional environment. As the first point of contact for clients and visitors, you will play a key role in creating a professional and welcoming experience while providing essential administrative support to the wider team. \n If you have previous experience working within a corporate reception, front-of-house, or legal setting and enjoy working in a fast-paced environment, we'd love to hear from you. \n Key Responsibilities \n\n • Providing a warm, professional welcome to all clients and visitors.\n, • Managing incoming calls and emails, responding to enquiries efficiently and professionally.\n, • Scheduling appointments and managing meeting room bookings.\n, • Supporting multiple departments with administrative tasks and client-related requests.\n, • Processing client payments over the phone and online.\n, • Maintaining a tidy, organised, and professional reception area.\n, • Carrying out general administration duties, including filing, scanning, photocopying, and data entry.\n, • Setting up meeting rooms and ensuring all equipment is fully operational.\n, • Delivering an exceptional client experience from initial contact through to completion.\n\n Skills & Experience Required \n\n • Previous experience within a busy corporate reception, front-of-house, or legal receptionist role.\n, • Excellent communication skills with a confident and professional telephone manner.\n, • Strong organisational skills and the ability to manage multiple tasks effectively.\n, • A calm and professional approach when working under pressure.\n, • Proficiency in Microsoft Office and general IT systems.\n, • A personable, polished, and client-focused approach.\n, • Previous experience within a legal environment and an understanding of legal terminology would be highly advantageous.\n, • A proactive team player who enjoys supporting colleagues and clients alike.\n\n Why Apply? \n\n • Opportunity to gain experience within a reputable legal firm.\n, • Immediate start available.\n, • Competitive hourly rate.\n, • Friendly and professional working environment.\n, • Valuable addition to your CV with the potential to open doors to future opportunities.\n\n How to Apply \n If you have the relevant experience and are available for an immediate start, we'd love to hear from you. Please submit your CV today to be considered for this exciting temporary opportunity. \n How to Apply: If you have all of the above experience, we want to hear from you! Please apply by submitting your CV. \n \n Why Temp with Office Angels? \n Working as a temp is a fantastic way to explore different industries and roles while maintaining flexibility. As part of the Office Angels team, you'll enjoy: \n\n • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after.\n\n\n, • Access to discount vouchers with many high street brands\n\n\n, • Eye care vouchers and money towards glasses should you require them for VDU purposes.\n\n\n, • We can search for permanent work whilst you're in assignments and offer expert interview support and advice.\n\n\n, • Weekly pay\n\n\n, • Pension scheme option (with employer contributions)\n\n\n, • 28 days paid annual leave (Based on a weekly accrual)\n\n\n, • Statutory Sick Pay in the unfortunate event you find yourself under the weather.\n\n\n, • Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues.\n\n\n, • Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism.\n\n \n We are proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information. \n \n This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Legal Receptionist Location: Glasgow City Centre (Office Based) Contract: Permanent, Full-Time Hours: Monday - Friday, 9:00am - 5:00pm The salary for this role is negotiable depending on experience, at around £25,000 - £28,000 per annum. About the Role We are seeking a confident, professional and highly organised Receptionist to join a busy and growing professional legal firm based in Glasgow City Centre. As the first point of contact for clients and visitors, you will play a key role in delivering an exceptional customer experience from the moment someone engages with the business. This is more than a front desk position, you will also provide valuable administrative support to internal teams, helping to ensure the smooth day-to-day running of the office. Duties & Responsibilities: Welcoming clients and visitors in a warm, professional manner. Managing meeting room bookings and ensuring rooms are prepared for meetings. Maintaining a tidy, organised and welcoming reception area. Answering and directing incoming telephone calls efficiently. Monitoring and responding to shared email inboxes. Processing payments securely over the phone and online. Providing administrative support, including setting up new matters/files and maintaining accurate records within internal systems. Assisting with document handling, scanning and general office administration. Liaising with colleagues across departments to support the smooth running of the office. Maintaining confidentiality and complying with company policies and procedures. The Successful Candidate: We're looking for someone who understands the importance of creating a positive first impression and takes pride in delivering outstanding customer service. You will ideally have: A minimum of two years' experience in a client-facing reception or front-of-house role. Excellent verbal and written communication skills. A calm, confident and professional approach. Strong organisational skills with the ability to manage multiple tasks. A proactive attitude and willingness to take ownership of responsibilities. Good IT skills, including Microsoft Office and telephone systems. A genuine passion for providing excellent customer service. Desirable (but not essential): Experience working within a legal or professional services environment. Experience using CRM or case management systems. Benefits: Competitive salary. 26 days' annual leave plus bank holidays. Holiday buy and sell scheme. Company pension scheme. Bonus scheme. Enhanced maternity and paternity benefits. Employee referral programme. Wellbeing support. Annual company event. Early finish on your birthday. If you are an organised, customer-focused professional looking to join a supportive and professional working environment, we'd love to hear from you. Please email me on (url removed) if you are available and feel your cv aligns with this opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Field 1 Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. Field2 Planning Manager - Marine & Civil Engineering Project | Helensburgh, Scotland Join VolkerStevin and help deliver a major long-term infrastructure project that combines complex marine and civil engineering works. This is an exciting opportunity for an experienced Planning Manager to lead planning activities from tender stage through to project delivery while working across our Helensburgh project offices and Glasgow city centre office. Reporting to the Head of Planning , you will manage a team of Senior Planners and Planners, ensuring programmes are developed, maintained and delivered in line with VolkerStevin Planning Standards and business management systems. You will play a key role in driving project performance, managing programme risks, and supporting successful delivery on a nationally significant project. What You'll Be Doing Tender Stage: Lead all planning activities throughout the bid lifecycle. Develop and maintain compliant tender programmes. Identify programme constraints, risks, opportunities and contractual requirements. Establish construction methodologies, sequencing and delivery strategies. Work closely with estimators, operational teams and bid managers to develop robust programmes. Apply resource planning and levelling techniques across labour, plant and materials. Support value engineering initiatives and programme optimisation. Lead programme presentations and ensure effective tender handovers.Contract Delivery: Develop, manage and maintain contract programmes. Lead collaborative planning sessions with project teams. Produce programme updates, dashboards and monthly reports. Monitor progress, productivity, change control and programme risk. Analyse performance data to support informed decision-making. Manage recovery programmes and planning requirements arising from project change. Ensure accurate reporting and communication with clients and stakeholders. Leadership Responsibilities You will also: Lead, mentor and develop planning teams. Manage planning resources across projects and workstreams. Drive continuous improvement and planning best practice. Deliver training and support the wider VolkerStevin Planning Community. Provide strategic planning insights and reports to senior leadership. Security Clearance The successful candidate must be able to obtain and maintain BPSS and SC Security Clearance. Eligibility may be affected by nationality, citizenship, residency history and other security vetting requirements. Why VolkerStevin? This is an opportunity to work on a landmark infrastructure project, lead talented planning professionals, and help deliver complex engineering solutions that leave a lasting legacy. At VolkerStevin, safety, collaboration, innovation and continuous improvement are at the heart of everything we do. If you're ready to lead planning on one of Scotland's most exciting marine and civil engineering projects, we'd love to hear from you. About you About You We're looking for a planning professional with: A Degree or HND in a relevant subject is desirable, as is Professional membership of one or more of the following: RICS/CIOB/RIBA/ICE/CIBSE. Significant experience in civil engineering, marine, infrastructure or major construction projects. Proven leadership experience managing planning teams. Strong expertise in programme management, risk management and project controls. Excellent communication and stakeholder management skills. Advanced knowledge of planning software and construction methodologies. A collaborative approach and commitment to delivering high-quality outcomes.If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-DL1

The iconic Wellpark Brewery has stood in the heart of Glasgow for over 450 years and is the home of Tennent’s Direct. We are Scotland’s leading brewer-led distributor, supplying venues with all their drinks needs, from fine wine to draught beer and everything in between. Built on a culture of trust, we are committed to doing what’s best for our customers, our people and our world and we’re proud to say that our team know the Scottish hospitality industry better than anyone. With unique insights and experience, we help shape what the nation is drinking. About the Role As a Customer & Sales Support Exec you will be an integral part of the Customer Service team, with a customer-focused attitude and strong communication style. As the main contact for all Customer Service enquiries and issues, you’ll have the ability to quickly identify a solution and implement the action required to reach a resolution. You’ll also be an effective support function for the Sales Team, able to deal with all levels of customers including high profile, high value or specialist accounts. Above all else, you will provide an informed, professional and appropriate response to internal and external enquiries. Key Accountabilities Accurately and efficiently complete all system-based transactions required to support the workload of the department and in line with Business requirements Apply logical approach to customer issues to bring about appropriate resolutions and to liaise with the Sales force on outputs Resolves queries in the best interest of both the customer and the company To carry out any reporting requirements as necessary Consistent demonstration of positive, role model behavior To proactively seek to improve personal performance through training programmes, coaching sessions and other development opportunities Ability to communicate effectively Demonstrate flexibility by assisting and supporting other areas of the department and business as and when required Develop good working relationships with all other areas of the business About you Experience in previous customer-facing roles High degree of accuracy and attention to detail Excellent written and verbal communication skills Customer focused and a keen interest in problem-solving PC Literate * Sales and/or Contact Centre experience preferred but not essential About Us Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles

A fantastic opportunity for a sales orientated Recruitment Consultant to join one of our longest standing clients and a leading player in the UK and overseas Construction and Technical sectors. This client agency has been busy building a serious reputation in their sector for delivery and professionalism from their main office in Glasgow for a number of years, dealing with a fantastic client list across the UK (and further afield). To help maintain that, they now need a talented and driven Recruitment Consultant to join their talented team in Glasgow to help support and develop client opportunities across the UK. Ideally, you should have at least c.12 months experience in recruitment with some proven success (in Construction or Technical roles would be a big 'tick'), or at least this period of proven success and career growth in a 'professional' B2B sales role (and be ready to learn and develop yourself). A positive, upbeat, can-do attitude is really a must have, along with an easy ability to build strong relationships with your colleagues and contribute to a really supportive, collaborative culture. This is a great opportunity for a people-orientated, hard-working sales orientated recruiter looking to develop their skills and career with a leading independent player in the resurgent UK-wide Construction and Technical market sectors. They've got a cool, funky work environment and new city centre offices (and hybrid working, after you complete probation), and you'll also enjoy a strong base salary up to £32k depending on your background and experience, a very strong commission package to ensure you're well rewarded for your efforts, with really excellent additional benefits. There's a lot more to share, so get in touch quickly for a discrete chat if this role hits the spot. Contact Hazel on (phone number removed), or email (url removed) - or click 'Apply' and attach an updated CV and we'll get back to you

Field 1 Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. Field2 Assistant Project Information Manager VolkerStevin has an exciting opportunity for an Assistant Project Information Manager to join our team, supporting a prestigious long-term framework project based in Helensburgh. The role will be primarily based from our Glasgow City Centre office, with regular site visits to project locations. This is an excellent opportunity for an organised and proactive individual looking to develop their career within Information Management, BIM and digital project delivery. Experience within a secure or nuclear environment is not essential but would be advantageous. About the Role Reporting to the Project Information Manager, you will support the implementation and management of Information Management processes across the project lifecycle. Acting as a key point of contact for project teams, you will help ensure project information, documentation and deliverables are managed, tracked and reported in accordance with company procedures and ISO 19650 standards. You will work closely with Project Managers, Site Teams, Designers, Supply Chain Partners and Bid Teams to ensure information is delivered accurately, securely and on time. Key Responsibilities Support the Project Information Manager in delivering Information Management requirements across projects. Assist with the tracking, monitoring and reporting of project deliverables. Help identify and communicate client information requirements to project teams. Support the development and implementation of BIM Execution Plans (BEPs), Information Delivery Plans (IDPs), Task Information Delivery Plans (TIDPs) and Master Information Delivery Plans (MIDPs). Assist in the setup, management and monitoring of Common Data Environments (CDEs). Carry out quality assurance checks on project documentation, naming conventions and compliance with Information Management standards. Support project teams and supply chain partners with information submissions and digital delivery processes. Monitor information exchange programmes and ensure deliverables are submitted on time. Produce Information Management performance reports and conduct CDE health checks. Identify training needs and provide support to project teams where required. Support project handover activities, including final information model delivery and project close-out documentation. Raise and escalate Information Management risks, issues and non-conformances where necessary. Promote continuous improvement, including process optimisation and automation opportunities. What We're Looking For Essential: Strong organisational and communication skills. Excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office applications. A proactive and collaborative approach.Desirable: Experience within construction, infrastructure, engineering or major projects. Knowledge of BIM and Information Management principles. Familiarity with ISO 19650 standards. Experience using Common Data Environments (e.g. ProjectWise, Asite, Viewpoint or similar). Experience in a regulated, defence, secure or nuclear environment. Security Clearance The successful candidate must be able to achieve and maintain BPSS and Security Check (SC) Clearance. Please note that many of our roles are subject to national security and trade control restrictions. Eligibility may be affected by factors including nationality, place of birth, citizenship and residency history. About you The individual will be required to join the VWUK Information Management Academy development pathway as a mandatory requirement of the role. BSI Fundamentals Multi-discipline project experience of at least 4 years Academic qualification up to Level 3 or above. A keen interest in Information Production processes such as Building Information Modelling (BIM) and/or Geographic Information Systems (GIS) Working Knowledge of ISO 19650 compliant CDE Understanding of how 3D Model Clash Detection software is utilised Information Management Industry standards (e.g. ISO19650, PAS1192-5) Previous experience of working with Common Data Environments preferredIf your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-DL1

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… Start Date: 17 August 2026 Salary: £(phone number removed) Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have... Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

D R Newitt are delighted to be partnering with a well-established engineering and manufacturing organisation that supplies precision-engineered products and services to a range of industrial sectors across the UK. Due to continued growth and a strong order book, we are looking to recruit an experienced Manual Turner to join their workshop team based in Hillington, Glasgow. This is an excellent opportunity for a time-served engineer who enjoys precision machining, varied workshop projects, and working within a busy and technically challenging environment. The Role As a Manual Turner, you will be responsible for the manufacture, repair and refurbishment of precision-engineered components, supporting the overhaul and maintenance of industrial equipment. Key Responsibilities Include: Setting and operating conventional manual centre lathes Manufacturing and refurbishing components to precise engineering tolerances Working from engineering drawings, technical specifications and sample components Machining a variety of materials including carbon steels, stainless steels and specialist alloys Carrying out repair and refurbishment work on worn or damaged components Inspecting finished work using precision measuring equipment to ensure quality standards are met Working closely with engineers and workshop personnel to determine suitable machining and repair methods Completing workshop documentation and inspection records accurately Supporting continuous improvement activities and maintaining excellent housekeeping standards Working safely and promoting a positive health and safety culture at all times What We're Looking For: Time-served Mechanical Engineering apprenticeship or equivalent qualification Proven experience operating manual centre lathes within an engineering, manufacturing or repair environment Ability to read and interpret engineering drawings Experience machining components to tight tolerances Strong attention to detail and commitment to producing high-quality work Flexible and proactive approach to workshop activities Good problem-solving skills and ability to work independently Strong commitment to health, safety and continuous improvement What's On Offer This company offers a competitive salary and benefits package, including: Competitive hourly rate with overtime opportunities Generous annual leave entitlement Pension scheme Life assurance Employee wellbeing support Ongoing training and development opportunities Free on-site parking Stable long-term employment with a growing business Why Apply? This is an opportunity to join a well-established engineering business with a strong reputation for quality and customer service. You'll be part of a skilled workshop team, working on varied and interesting projects while developing your expertise in a supportive environment. For further information or a confidential discussion, please apply today or contact D R Newitt

Our client Scottish Power are currently recruiting for Marketing Executive based in Glasgow City Centre.This will be a 9-month contract initially but likely to be extended.This will also be a hybrid role so 2-3 days a week required in the office.Job PurposeThe role holder will be required to adapt to prevailing business priorities, working collaboratively to deliver within tight timelines.You'll be part of a collaborative team responsible for all domestic acquisition and retention activity within our Customer Business. Your core focus will be supporting the delivery and quality assurance of prospecting and retention communications, supporting on online advertising and social media campaigns, coordinating ad-hoc marketing efforts across digital and print channels, and maintaining our suite of support materials and terms & conditions.Success in this role means producing clear, customer-focused communications and advertisements that meet business goals, alongside timely reporting and performance tracking. You'll need to be agile, responsive to shifting priorities, and committed to working closely with colleagues to meet tight deadlines and deliver impactful results.As a Marketing Executive, you'll play a key role in developing, managing, and executing marketing initiatives across our domestic customer base. Your work will directly support ScottishPower's strategic and tactical objectives by delivering innovative, effective solutions that drive acquisition and strengthen customer loyalty.Key Responsibilities-Support the development, management, and execution of marketing activity aligned with our Customer Business strategic and tactical goals.-Maintain and update customer communications, ensuring they are regularly reviewed by stakeholders and remain fully compliant.-Analyse the performance of communications and advertising, assessing their impact on key business areas such as inbound call volumes, online conversions, customer losses, and research insights.-Interpret customer feedback and research findings-including insights from the Energy Panel, Customer Losses research, SEGB, and bespoke studies, to ensure communications reflect customer needs and inform action plan priorities.-Collaborate with internal teams and external partners, including Digital, Smart Metering, Sales & Marketing, and third-party stakeholders, to uphold service principles and manage contact channels through Demand Management processes.-Adapt to shifting business priorities, working flexibly and collaboratively to meet defined timelines and deliver high-quality outcomes.-Ensure all communications comply with brand guidelines, regulatory standards, and government or industry requirements.-Coordinate training, briefings, and support materials for call centre teams to ensure consistent and informed customer interactions.Skills, Knowledge & ExperienceThe following skills, knowledge and experience are required:-Educated to degree level or equivalent professional qualification-Proven track record of delivery in marketing 3years+ essential. In energy industry preferable.-Knowledgeable and experienced campaign/communications manager-Persuasive communicator with peers, stakeholders and with senior management-Project management experience in a fast-paced dynamic environment with a strong prioritisation capability-Skilled communicator with effective influencing skills-Ability to work to targets and tight deadlines-Ability to quickly interpret data and make informed judgements-Ability to work collaboratively and cross-functionally to deliver common objectives-Awareness of key commercial considerations-Ability to adapt to a rapidly changing environment-Numerate and analytical, with excellent attention to detail-PC, Microsoft Office Literate. Knowledge of systems, SAP, JIRA, Figma and Serafin advantageous but not essential.Minimum Criteria (mandatory)-Educated to degree level or equivalent professional qualification-Proven track record of delivery in marketing communications-Experience of running integrated Customer Communication Marketing Campaigns-SAP & Engage One knowledge-Digital Marketing knowledge-Strong stakeholder skills-Demonstrable experience of strong budgetary control-Demonstrable ability of being numerate and analytical-PC literate, in particular experience using Microsoft OfficeTPBN1_UKTJ

GS3 Recruitment are currently looking for a number of Heating Engineers across the Central Belt of Scotland for work in the below areas. Glasgow: Various commercial projects in the city centre plus work on the outskirts with parking available. Work here till the end of Summer £27p/h with potential weekend work also on an enhanced rate Variety of work involving screwed steel fittings Edinburgh: Large new build commercial project in the Mid Lothian with parking available Screwed Mild Steel Pipe and Fittings and Victaulic Fittings £27p/h - potential of OT in the near future work lasting for the next 4 weeks minimum Must have in date CSCS card & 2x recent references If interested in any of the above please contact (email address removed) on (phone number removed) & send through an up to date CV. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation

Joiner Required - Office Fit-Out Finishing Works Location: Glasgow City Centre We are looking for an experienced and reliable Joiner to carry out high-quality finishing works on a commercial office fit-out in Glasgow City Centre. Scope of Work: Final fix joinery Hanging doors and fitting ironmongery Skirting, facings, and architraves Installation of timber finishes and fixtures Snagging and completing finishing details to a high standardRequirements: Proven experience in commercial fit-out projects Valid CSCS card Own tools and PPE Ability to work independently and to programme High attention to detail and quality workmanship References available on requestWhat We Offer: Immediate start available Opportunity for ongoing work for the right candidate Professional site team and well-managed projectIf you're an experienced joiner available to start immediately, we'd like to hear from you. Please get in touch with your experience, availability, and contact details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Associate Director (Quantity Surveying) Salary: £60,000 - £75,000 (DOE & MRICS Status) Location: Glasgow or Edinburgh (Hybrid Working) Job Overview An exciting opportunity has arisen for an Associate Director to join a leading cost consultancy with established offices across Central Scotland. Following continued growth and the successful award of several major frameworks and high-value projects, the consultancy is looking to strengthen its senior leadership team. The business delivers cost management services across commercial, infrastructure, public sector, residential and mixed-use developments, including major schemes valued in excess of £100 million. This role offers the opportunity to lead the commercial delivery of flagship projects while playing a key role in business development, mentoring the next generation of surveyors, and supporting the strategic growth of the Edinburgh office. This position offers a clearly defined pathway towards Director and Equity Partner level for the right individual. Job Requirements Proven experience operating at Senior Quantity Surveyor, Associate or Associate Director level within a PQS consultancy MRICS Chartered status is essential (or willingness to complete APC within six months) Strong experience delivering high-value commercial, residential, public sector or infrastructure projects Proven ability to manage key client relationships and generate new business opportunities Experience mentoring junior surveyors and supporting APC candidates Strong commercial, financial and leadership skills Full UK driving licence and access to a vehicle for regional travel Stable employment history demonstrating leadership and long-term career progression Salary & Benefits Salary: £60,000 - £75,000 (DOE & MRICS Status) Hybrid working arrangement Clear progression pathway to Director and Equity Partner Glasgow city centre parking permit (circa £1,000 value) or mileage reimbursement Flexible public holidays Birthday leave Full APC and professional membership support Opportunity to play a key role in the continued growth of a highly respected consultancy Supportive and collaborative senior leadership team Key Responsibilities Lead the commercial management and successful delivery of major construction projects valued in excess of £100 million Oversee full pre and post-contract quantity surveying services across a diverse project portfolio Build and maintain strong relationships with key clients, consultants and stakeholders Drive business development, fee generation and the acquisition of new projects Mentor and develop junior team members, supporting APC candidates through to chartership Work closely with senior leadership to support the strategic growth of the business, particularly within the Edinburgh office Provide commercial leadership, technical guidance and quality assurance across multiple projects * Represent the consultancy professionally at client meetings, networking events and industry functions Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

Location: Remote (home/field-based covering the North of England and Scotland, including Manchester, Leeds, Liverpool, Edinburgh and Glasgow) Hours: 37 hours per week Salary: £35,000 DOE + car allowance + commission (OTE £70,000) We are growing our presence in the Purpose Built Student Accommodation (PBSA) and Build to Rent (BTR) sectors and are looking for a commercially driven Business Development Manager in the North of England to help scale this area of the business. This role will cover Scotland and Northern England, including Manchester, Leeds, Liverpool and Edinburgh and Glasgow. You will ideally be based in Greater Manchester or West Yorkshire, allowing efficient driving access across Northern England and Scotland and a practical monthly drive to Sheffield HQ. UniHomes is the UK’s go to student accommodation marketplace, supporting millions of students’ searches every year and delivering high quality enquiries to accommodation providers nationwide. As demand for varying formats of accommodation continues to rise, we are working with a wider range of PBSA and BTR operators to help renters find their perfect home and the operators improve their visibility and fill rooms. In this role, you will take ownership of developing new PBSA and BTR partnerships, working primarily with individual buildings and smaller portfolios. You will identify opportunities, win new partners, and manage relationships end to end through onboarding, performance, and renewal. You’ll act as a trusted commercial contact throughout the advertising term, ensuring partners see ongoing value from UniHomes. Where appropriate, you’ll also support partners as they explore more strategic ways of working with us as their portfolios grow. This is a field based role with a high level of autonomy, offering the chance to make a tangible impact in a growing segment of the business, alongside strong earning potential through uncapped commission. Key responsibilities: • Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios., • Proactively research and approach new operators aligned to the UniHomes proposition., • Spend significant time in the field meeting prospective partners across your territory., • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance., • Manage the full commercial lifecycle from initial outreach through to close., • Support new partners through onboarding, ensuring listings are well set up from launch., • Build strong, long-term relationships, acting as the main commercial point of contact., • Use performance insight and market context to lead renewal discussions., • Identify opportunities for relationships to deepen or evolve over time., • Keep CRM records, pipeline activity and reporting up to date., • Stay close to PBSA and BTR market trends, student demand, and competitor activity., • Represent UniHomes professionally at meetings and relevant industry events., • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required. Skills and experience: • Proven experience in a field-based sales or business development role., • Experience within PBSA, BTR, student accommodation or property portal sales is highly desirable., • Strong communication, presentation, and negotiation skills., • Comfortable with frequent travel, long drives and managing a national territory., • Self-motivated, target driven and resilient., • Ability to build rapport quickly and develop long term relationships., • Full UK driving licence and access to your own vehicle. About us: At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: • Lead the Way, • In it Together, • Customers Matter, • Keep it Simple, • Rise Above Challenges, • Make it Happen What do you get when you work here?_ With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. _Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Ready to lead a multidisciplinary design team and shape the future of water infrastructure? Join our dynamic Water Solutions team as a Design Manager, based in our rapidly growing England & Wales offices with the benefit of our flexible hybrid working model. At AECOM, we’re at the forefront of delivering exceptional water programmes and projects through long-term partnerships with leading clients, including Wessex Water, Thames Water, Welsh Water, Southern Water, Severn Trent Water South West Water, and international contractors. In this role, you’ll work on high-impact projects ranging from potable water and sewage networks to treatment works of all scales, covering all stages of design and delivery, from feasibility to construction, operation, maintenance, and asset management. Examples of our major on-going projects include working with our partners to deliver design elements of Alderney and Knapp Mill water treatment plants for South West Water, Avonmouth water recycling centre for Wessex Water, the Wanlip sewage treatment plant for Severn Trent Water, and a large programme of AMP8 treatment works upgrades for Southern Water, and other water companies. This is a fantastic opportunity to take the next step in your career in technical project leadership, helping to deliver creative, sustainable solutions that address today’s challenges and anticipate tomorrow’s needs. Here’s what you’ll do: • Lead: Drive technical delivery of water and wastewater infrastructure / treatment projects, managing multi-disciplinary technical teams to deliver value added solutions to client challenges throughout the design lifecycle., • Manage: Oversee key packages of work from conception to handover, interfacing with AECOM teams, clients and suppliers to create a seamless technical solution., • Collaborate: Work closely with clients and AECOM partners to ensure stakeholder buy in to solutions, also contributing to AECOM’s wider technical capability and innovative approach., • Develop: Perform line manager duties and support the development of junior team members, managing their input to projects and mentoring them. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just deliver infrastructure solutions, but also safeguard human health and the environment. Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come & Grow with Us. Become part of our dynamic Water business, which boasts around 700 experts across the UK & Ireland. Collaborate with top-tier civil, mechanical, electrical, and process engineers to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Ready to push the limits of what’s possible? Here’s what we’re looking for: • Experience in managing the technical delivery of water and wastewater engineering projects with multi-disciplinary knowledge, ideally including treatment schemes and/or pipeline design. You will also have experience leading multi-disciplinary design teams., • Relevant experience in a similar role for a water company, consultancy or contractor., • Hands on experience, designing complex wastewater treatment solutions., • A degree or equivalent in a related engineering subject (e.g. civil, electrical, mechanical) and/or equivalent experience., • Chartered or Incorporated with a relevant institution e.g. ICE, CIWEM or working towards it., • Experience of undertaking feasibility studies, options appraisal and concept design, and/or outline and detailed design for water company clients and design and build contractors. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn - Jay Hewitt. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.