Client success manager jobs in SevenoaksCreate job alerts

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join Our Residential Real Estate team sits within our wider Real Estate Division. The team work collaboratively across the Birketts’ offices adopting a “one team” approach in everything they do, with client service at the heart of the practice. We have 65+ team members across six offices, with Bristol being the most recent addition. Despite being such a large team, spread across six counties, we have a unified vision and shared culture which allows our team members to thrive and achieve their goals. The work you will be doing You will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development. You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience. As the Residential Real Estate team Partner responsible for the practice in Sevenoaks, you will be an active contributor to the success of the office including establishing internal connections and being an ambassador of the Birketts’ culture. Responsibilities will include: • To actively develop the business through existing and new connections, • To work with and grow the existing team, • To explore new work types and opportunities for diversification, • To provide a vital interface between the team members and the management of the considerable overall team, • To be responsible for day to day management of team members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standards, • To instil the Birketts’ culture and brand signatures and values throughout the team, • To be the initial point of escalation for client feedback including effective first point of contact for complaints handling, • To be involved in the strategic management of the overall team and take on projects for the whole team, under the direction and leadership of the Residential Real Estate Partners, • To act for a range of clients from high end individuals to corporate entities on a diverse range of residential property matters, • To work alongside and develop relationships with high end property finders, estate agents and brokers, • To oversee and be responsible for the training of junior team members Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The role will suit a candidate with a following and marketplace presence to be able to actively and effectively help grow the practice. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities., • Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding., • Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change., • Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance., • Strong attention to detail to produce work documentation which is consistently of a high standard, • Professional integrity and a commitment to providing excellent client service, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: You can find out more on our website: https://recognition-reward-benefits/ Inclusivity and Culture At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visit https://company/birketts/ Artificial Intelligence (AI) At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applic

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. \n The team you will join \n Our Residential Real Estate team sits within our wider Real Estate Division. The team work collaboratively across the Birketts’ offices adopting a “one team” approach in everything they do, with client service at the heart of the practice. \n The work you will be doing \n Responsibilities will include: \n\n • Acting for a range of clients on a diverse range of residential real estate matters\n, • Acting on the purchase, sale and financing of routine and complex freehold/leasehold and high value properties\n, • Working alongside and developing relationships with local agents including high end property finders and estate agents\n, • Acting on mainstream residential conveyancing to support the wider practice\n, • Providing technical support to the local team members including overseeing and training of junior team members as the need arises\n, • Play a key role in the growth and development of the team\n, • Ensuring client needs are met with the highest standard of professionalism and efficiency \n, • Maintaining and growing client relationships and contributing to the strategic direction and success of the firm. \n, • Leading and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment. \n, • Participating in networking events, conferences and other business development activities to promote the firm’s services\n, • Contribute to thought leadership and sector-focused marketing initiatives\n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As a Senior Associate, we typically expect candidates to have a minimum of 6 years PQE. As a Legal Director, we typically expect candidates to have a minimum of 8 years PQE. \n\n • Ability to mentor junior team members and contribute to team development\n, • Brings legal expertise, aligns advice with clients’ commercial objectives, directs research effectively, and drafts clear, accurate complex documentation\n, • Manages time recording and billing effectively, prices work profitably, supports credit control, meets financial targets.\n, • Demonstrates strategic business development, winning new clients, driving high-profile pitches, building a strong regional profile, and identifying cross-selling opportunities across the firm\n, • Manages matters and client relationships to a high standard, maintaining regular contact, meeting expectations, and demonstrating deep understanding of clients’ businesses and strategic objectives\n, • Builds credibility and trust through strong relationships, continuous professional development, and championing positive change\n, • Proactively manages risk and compliance tasks, follows best practice, maintains practical Lexcel knowledge, and seeks feedback to drive continuous improvement\n, • Strong attention to detail to produce work documentation which is consistently of a high standard\n, • Professional integrity and a commitment to providing excellent client service\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits \n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. \n We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n\n • 30 days holiday (FTE) plus Bank Holidays\n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Dress for your Day Policy\n\n You can find out more on our website: https://recognition-reward-benefits/ \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partn

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

FM Conway is delighted to be recruiting a GIS Technician to join our well-established Asset Management team. As a GIS Technician, you will collaborate with key stakeholders to manage the scope, requirements and schedule of GIS projects and contribute to the growth and success of the Asset Management Services Team by carrying out spatial asset inventory updates and ensuring our operational divisions are compliant with the requirements outlined in client contracts. The duties of the GIS Technician role will include: • Support the GIS Team Manager with developing sustainable geospatial solutions to assist the business and clients with GIS requirement, • Producing accurate GIS asset inventory updates, • Produce cartographic map outputs and reports on geographic data, utilising data visualisations, • Maintain process documentation & provide technical support to end-users What skills and experience do you need? We are looking for an experienced GIS Technician with strong knowledge of ArcGIS or similar software. You will also have knowledge of Python to create GIS tools and will have carried out on-site surveying. You will have excellent organisational skills, as well as a strong ability to build effective working relationships and excellent communication. What benefits will you ...