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Facilities Manager Hard & Soft Services FMAre you an experienced Facilities Manager who is ready to feel valued, trusted, and recognised for the work you do?Meridian is recruiting for a Senior Facilities Manager to lead FM delivery for a prestigious client at Gloucester Business Park.This is a hands-on leadership role for someone with strong hard and soft services FM experience. You will lead a team of engineers and oversee a large onsite support team, including cleaners, reception staff, grounds people, handy people, and floor champions, while making sure the client receives a reliable, professional, and customer-focused service every day.Permanent Opportunity£53,000 per annum + comprehensive employee benefits scheme.Start ASAPWhat youll be doingLeading hard and soft servicesTake ownership of day-to-day FM delivery across both technical and non-technical services.Lead engineers and coordinate support teams so the site runs smoothly, safely, and professionally.Oversee services including cleaning, reception, grounds, handyman tasks, floor support, planned maintenance, and reactive works.Creating a great customer experienceBe the main FM contact for the client, building strong relationships and responding quickly to priorities.Make sure service standards, KPIs, and SLAs are achieved without losing sight of the customer experience.Find practical ways to improve how services are delivered, making things simpler, smarter, and more effective.Leading and developing peopleLead, motivate, and support a diverse onsite team, helping people understand expectations and take pride in their work.Create a positive, accountable culture across engineers, cleaners, reception, grounds, handy people, and floor champions.Coach teams, solve day-to-day issues, and keep communication clear across all service lines.Keeping the site safe and compliantChampion a safety-first approach across all FM activity.Ensure health, safety, environmental, statutory, and compliance standards are met.Spot risks early, challenge unsafe behaviours, and promote safe working practices.Managing budgets and performanceManage the FM budget and keep control of costs, WIP, debt, margin, and P&L performance.Deliver services within agreed commercial targets while keeping operational standards high.Report clearly on performance and use data to support better decisions.Supporting projects and improvementLead FM-related projects from planning through to delivery.Keep projects on track, on budget, and aligned with client and business expectations.What were looking forA strong background in both hard and soft services FM.Experience leading engineers and managing large onsite support teams.Facilities management (technical and non-technical services).A calm, practical leadership style with the ability to bring different teams together.A genuine focus on excellent customer service and strong client relationships.Good commercial awareness, including budgets, cost control, reporting, and contract performance.A solid understanding of health and safety, compliance, planned maintenance, reactive works, KPIs, and SLAs.BenefitsSalary: £53,00025 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 daysLife AssurancePension schemePrivate medical insurance (after 1 year service)Employee recognition programmes which reward exceptional achievementsEmployee Referral bonus with generous bonuses for referring a friendThe opportunity to use one working day per year volunteering to help the local communityFlexible Benefits Scheme including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidanceCompany sick payAccess to wellbeing programmesEmployee Assistance Programme - free, confidential 24/7 365 support on all lifestyle mattersFull induction and trainingSmartphone and Tablet / laptop (where applicable for role)Uniform and PPE (where applicable for role)Access to our extensive career portal with career planner tool and online learningIf you are currently in a role where your contribution is overlooked, this could be the move that gives you the responsibility, recognition, and platform to make a real impact.Please get in touch asap for a confidential discussion.TPBN1_UKTJ

Who Are Massive Rocket? Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a Recruiter at Massive Rocket, you’ll play a key role in shaping the future of our business by identifying, engaging, and hiring exceptional talent across technical, consulting, sales, and operational functions. You’ll partner closely with hiring managers, senior leaders, and clients across multiple regions, helping to deliver hiring strategies that support our continued growth. Acting as both a talent advisor and brand ambassador, you’ll build strong candidate pipelines, provide market insights, and ensure an exceptional experience throughout the hiring process. This is a highly collaborative, commercially focused role where success is measured not only by hiring outcomes but also by the quality of stakeholder partnerships, candidate experience, and the ability to influence hiring decisions through data and market intelligence. What Will You Do? • Own end-to-end recruitment processes across the UK, while supporting hiring initiatives across LATAM and other key regions as required, • Source, engage, and assess high-quality talent across Technology, Consulting, Sales, and Operations functions, • Partner closely with hiring managers and leadership teams to define hiring requirements, recruitment strategies, and talent market approaches, • Build and maintain strong candidate relationships, delivering an exceptional experience throughout the recruitment lifecycle, • Present candidates to hiring managers and clients, providing clear assessments, market insights, and hiring recommendations, • Provide data-driven insights on talent trends, market conditions, and hiring performance to support decision-making, • Work directly with clients and delivery teams to support talent augmentation and client hiring requirements, • Act as a brand ambassador for Massive Rocket, strengthening our employer brand across key talent markets, • Maintain accurate recruitment data and reporting through ATS platforms and sourcing tools, • Leverage AI and recruitment technology to improve sourcing effectiveness, operational efficiency, and candidate engagement What Makes You a Great Fit • 3–4+ years of recruitment experience, with a strong track record hiring across technical, consulting, sales, or operational functions, • Proven experience managing full-cycle recruitment processes in fast-paced, high-growth environments, • Strong sourcing expertise using LinkedIn, talent mapping techniques, and modern recruitment technologies, • Experience partnering with senior stakeholders and influencing hiring decisions through data and market insights, • Excellent candidate management skills, with the ability to build rapport and create a positive hiring experience, • Strong communication and presentation skills, with confidence engaging candidates, hiring managers, clients, and senior leaders, • Experience using ATS platforms such as Lever, Workable, Greenhouse, or similar recruitment systems, • Commercial mindset with the ability to balance hiring quality, speed, and business priorities, • Strong organisational skills and the ability to manage multiple hiring processes simultaneously across regions, • English proficiency at C1 level Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else, • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win, • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond, • Remote‑First for Life – Work from wherever you feel your best, • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter, • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next VP Marketing. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our VP Marketing, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Data Analyst at Air Apps, you will be responsible for analyzing and interpreting data to drive business insights and optimize product performance. You will create reports, dashboards, and performance metrics to help teams make informed decisions and improve user experience. This role requires a data-driven mindset, strong analytical skills, and experience with visualization tools to turn complex data into actionable insights. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Analyze user behavior, product performance, and key business metrics to identify trends and opportunities. Create and maintain interactive dashboards and reports using tools like Tableau, Looker, Power BI, or Google Data Studio. Collect, clean, and structure large datasets to ensure accuracy and usability. Define and track KPIs for marketing, product, and business performance. Work with SQL, Python, or R to extract, analyze, and manipulate data. Collaborate with product managers, engineers, and marketing teams to provide data-driven insights. Conduct A/B testing and experiment analysis to improve product features and user engagement. Identify bottlenecks and opportunities in user journeys and customer funnels. Present findings in a clear and compelling way to stakeholders and leadership teams. Stay up to date with industry trends, analytics best practices, and emerging data tools. Around 3+ years of experience in data analysis, business intelligence, or a related field. Proficiency in SQL for data querying and manipulation. Experience with data visualization tools (Tableau, Looker, Power BI, Google Data Studio). Strong analytical skills with experience in Python or R for data analysis. Knowledge of A/B testing methodologies and statistical analysis. Experience with Google Analytics, Mixpanel, Amplitude, or similar user analytics tools. Strong problem-solving skills and ability to communicate insights to non-technical stakeholders. Experience working with large datasets and cloud-based data warehouses (BigQuery, Redshift, Snowflake). Familiarity with ETL processes and data pipeline optimization is a plus. Ability to work in a fast-paced, data-driven environment and manage multiple projects. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Marketing Officer. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Chief Marketing Officer, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a deeply talented, fully remote Senior Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also developing an internal tool used across MPG, as well as growing our pool of AWS Certified engineers - both of which you will be involved with when you join us. • Experience in game development and having worked on at least two game titles in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, • Experience releasing at least two backend services with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Ability to create supporting documentation, designs, comments, etc, • Ability to discuss technical and production matters, • Excellent time management and ability to work autonomously, • Experience building distributed applications, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Experience building a CI/CD pipeline to validate and test code, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Demonstrable database experience with both SQL and NoSQL, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • Experience with high-scale distributed applications with a concurrent user base ranging in the hundreds of thousands, with high uptime, and performant services, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote and maintain high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Marketing Chief. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Marketing Chief, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Location: Remote Salary: £70,000 - £80,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and dynamic Senior DevOps Engineer to join our Engineering team and help us improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale. The remit and focus of the role is to continuously fix and improve our architecture, infrastructure, and ways of working. This requires an obsessive, metrics-driven approach, a curiosity about system behaviour, and close collaboration with the solution architect and engineering teams. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a collaborative and curious Engineer, this is the role for you. Core responsibilities • Work with Head of Platform and Head of SRE to identify improvements within the platform infrastructure and implement plans to address, • Work with the Platform teams to improve the maturity of all components within the system, including ensuring High Availability, and adequate testing and DR plans, • Contribute to improving our CI/CD pipelines and providing patterns of deployment, • Assist in incident response and resolution, and subsequent post-mortems and retrospectives, • Participate in tech-talks and team based learning to ensure knowledge is spread, • Document obsessively, relying on Playbooks/Runbooks and systems documentation to aid knowledge transfer, • Extensive experience of DevOps Engineering and operating a large scale platform, • Extensive experience of distributed cloud systems, and specifically Amazon Web Services, • Extensive experience of Infrastructure as Code tooling, such as Terraform, Ansible, Cloudformation etc, • Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora), • Experience with messaging and distributed asynchronous workloads, • Experience with nginx or similar technologies, • Experience with DataDog, Prometheus or similar tools, • A positive and proactive attitude to problem solving, • A team player, willing to muck in and help others when needed, driven personality who asks questions and actively participates in discussions, • Good written and spoken English so you can present your ideas Bonus skills • Past experience with enterprise solutions running at scale, • Familiarity with kanban and agile development processes, • Experience with Docker and containerisation, • Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

Remote or hybrid remote/London office About us: We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: • Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions, • Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale, • Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals, • Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly, • Work closely with the VP Product to help define and refine the overall product strategy About you: • 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context, • Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given, • Experience contributing to strategy in greenfield or rapidly evolving environments, • Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks, • A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations, • Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials, • Competitive salary, commission and equity package, • Lots of autonomy and opportunities for growth, • Flexible hours and location, with a monthly coworking budget or option to use our London office, • Occupational pension (location dependent)location d, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Quarterly team offsites to London and other exciting destinations in Europe

Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. We’re also growing our pool of AWS Certified engineers - and we encourage you to study for the certification using your Learning & Development budget when you join us. Requirements • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Benefits Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

We're looking for a Business Analyst / Project Manager for a Manchester -based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). </p> </p> This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. </p> </p> This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. </p> </p> You will need proven experience working with the following: </p> </p> • Business analysis and project management across a full system implementation lifecycle </li> • Greenfield or new implementation projects, ideally a Case Management or similar system </li> • Scoping, requirements gathering and producing clear documentation for development teams </li> • Managing offshore development teams and supplier relationships </li> • Stakeholder management within a small to mid -size organisation </li> • Working as a sole BA/PM across the full project lifecycle in a hands -on capacity </li></ul> </p> A background in financial services, insurance or legal environments would be highly desirable. </p> </p> Candidates from smaller firms, start -ups or boutique environments where they have owned projects end -to -end are strongly encouraged to apply. </p> </p> Interested? Please apply below. </p> </p> Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35 </p> </div></span>

Location Our Principal Technical Product Owner - DoiT Partner Platform will be an integral part of our Product Management team. This role is based remotely in the East US, Canada, the UK or Ireland. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity We’re hiring a Principal Technical Product Owner to drive the strategy, rapid delivery, and iteration for the DoiT Partner Platform. This platform enables cloud partners, resellers, and service providers to operate, monetize, and scale their cloud businesses across major hyperscalers. The platform is designed to help partners manage the operational and financial complexity of the cloud ecosystem, including cloud billing, margin management, customer lifecycle workflows, and partner-led service delivery. This senior role is built for a leader with a "technical founder" mindset. You will act as the tip of the spear for all DoiT Partner Platform initiatives, serving as a leader amongst the product team to guide the broader product vision and set the standard for execution. You will bring relentless curiosity about how the cloud ecosystem works, a deep understanding of hyperscaler partner programs, and the confidence to test ideas directly with domain experts. The right leader will have held hands-on roles within the cloud ecosystem—such as cloud operations, cloud billing / FinOps, or partner operations—and will bring direct experience working with channel business models. In addition to hands-on execution, you will help direct strategy, align cross-functional teams, and mentor other technical product owners across the organization. Responsibilities Strategic Leadership & Delivery • Act as the "tip of the spear" for the DoiT Partner Platform: Serve as the foremost product authority and a leader amongst peers, driving alignment across multiple product squads and setting the bar for product excellence., • Own the overarching strategy, delivery, iteration, and learning velocity for major platform components., • Partner with VP-level leadership to define strategic direction, translating it into clear problems to solve and shippable scope., • Direct and mentor other Technical Product Owners to elevate product management practices, ensuring cohesive execution across the entire platform portfolio., • Drive the feedback loop across teams: discover → define → build → release → measure → iterate, repeatedly., • Review technical designs, reason about complex tradeoffs and constraints, and understand their impact on delivery timelines and system behavior, without being the primary implementer. Deep Partner & Ecosystem Understanding • Leverage your hands-on experience within the cloud ecosystem and understanding of channel, reseller, and partner business models., • Develop deep empathy for the workflows of cloud partners: billing operations, margin management, reseller customer management, support operations, and service delivery., • Use direct partner conversations and operational insight to identify friction, gaps, and strategic opportunities to improve how partners run their cloud businesses. Cloud Billing & Partner Operations Expertise • Bring strong understanding of cloud billing constructs, marketplace programs, margin models, and partner incentives across hyperscalers., • Help shape complex platform capabilities that manage or abstract complexity in areas such as:, • Multi-cloud billing aggregation., • Partner margin and discount models., • Customer invoicing and revenue operations., • Usage and cost transparency., • Marketplace and private offer workflows. Executive & Partner Validation • Speak frequently with key partners (aiming for 3–5 conversations a week) and internal stakeholders to validate ideas, refine workflows, and test assumptions., • Engage deeply with executive stakeholders at cloud partners, MSPs, SIs, and resellers to understand how they operate their cloud businesses., • Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into strategic decisions, and explain "why" in a way that builds trust and consensus among peers and leadership. Engineering-Embedded Technical Product Ownership • Operate as a core leader working closely with Engineering leaders—present in daily collaboration, crisp in decision-making, and pragmatic about constraints., • Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning—ensuring product intent survives implementation realities., • Ensure components are cohesive across UX, APIs, data, and operational behavior, supporting partner-grade reliability and scalability. Quality, Outcomes, Trust & Governance • Define what “success” means for the platform portfolio with clear metrics (partner adoption, onboarding speed, billing accuracy, workflow completion, retention, reliability signals, partner-reported impact)., • Instrument learning: ensure releases are measurable and that insights reliably flow back into portfolio prioritization., • Ensure platform capabilities account for the operational realities of the cloud partner ecosystem, including billing accuracy, financial reconciliation, and auditability. Qualifications • Extensive product leadership experience with 10+ years of direct experience in the cloud ecosystem, ideally across roles such as cloud operations, FinOps, partner operations, or building platforms that serve cloud customers or partners., • Proven ability to act as a "player-coach"—driving high-level strategy, executing hands-on alongside engineering, and directing/mentoring other product owners as a respected peer leader., • Strong experience with cloud billing systems, cost and usage data, or revenue operations within cloud environments., • Deep understanding of the cloud partner ecosystem (resellers, MSPs, SIs, distributors, marketplaces). Candidates have likely worked within the partner ecosystem at some point in their careers., • Experience building or operating platforms that serve channel or partner-driven business models., • Strong product sense for turning messy operational problems into clear scope and shipped value with an excellent user experience., • Technical fluency in cloud fundamentals and APIs across AWS, Google Cloud, and/or Azure., • Coding experience is a plus—enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors., • Must have demonstrated experience using AI to accelerate product specifications and development., • Excellent communication skills: ability to engage deeply with partners, cloud experts, and internal stakeholders at the executive level., • A bias for action and continuous improvement: you ship, measure, learn, and iterate. How Success Will Be Measured • You are universally recognized by your peers and leadership as the driving force and primary authority ("tip of the spear") for the Partner Platform's product direction., • Platform capabilities ship frequently with clear partner value., • Partner feedback loops are strong and visibly influence the overarching roadmap., • Adoption across the partner ecosystem increases and partner operational workflows improve measurably., • Billing accuracy, financial transparency, and operational scalability improve for partners using the platform., • Engineering teams consistently have clarity on the next most valuable increment to build—and why., • Other product owners on the team are effectively mentored, aligned, and elevated through your leadership. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Description Join Biffa to lead impactful waste infrastructure projects and drive sustainable change. A quick look at the role. Biffa is seeking a Engineering Project Manager to join the Group Engineering team. You will work independently and with project teams to deliver diverse waste infrastructure projects, from drainage solutions to new waste transfer stations. This role is ideal for someone in environmental consultancy looking to move to the client side and apply their expertise to project delivery. This is a Monday to Friday role, with occasional nights away from home. You can work remotely, manage your own diary but this role will require frequent national travel. Your core responsibilities. • Provide technical construction knowledge to the project team., • Work closely with operations to ensure the scope is clear and understood., • Procuring of consultant design services, and working with operations and designer to ensure value engineer and innovation is incorporated at the design stage., • Procuring of contractors to deliver the work, including specification, tender review, project delivery and compliance with H&S, planning and permitting legislation., • Manage internal and external stakeholders and consultants for project delivery., • Ensure and promote strong health and safety leadership and delivery throughout the works, from inception to completion., • Regular site visits and lead the construction phase of the workings, integrating with other engineering disciplines as required. Requirements Our essential requirements. • Degree in environmental or construction engineering, with a strong track record of delivering projects on time, within budget, and to specification in the waste or related sectors., • Experience working with planning and regulatory bodies, with solid knowledge of environmental permitting, planning regulations, and site investigation considerations., • Strong understanding of contract procurement and administration, particularly NEC and IchemE forms of contract., • Excellent problem-solving and workload prioritisation skills, with the ability to manage multiple tasks effectively., • Good knowledge of health and safety legislation, including CDM regulations and practical site-based H&S practices., • Proficient in Microsoft Office and Microsoft Project, with prior experience in the waste management industry preferred. Benefits And here’s why you’ll love it at Biffa. • Competitive salary., • Car allowance., • Private medical insurance., • Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow., • Generous pension scheme., • Retail and leisure discounts., • Holiday and travel discounts., • Life cover. Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CCO. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our CCO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Marketing Officer. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Chief Marketing Officer, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Head of marketing. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Head of marketing, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Description Swoon was founded in 2012 to create distinctive designs that owners will want to keep forever and a lofty goal to spark home obsession everywhere. We design original pieces in-house, and our innovative NPD process quickly discovers the next trend. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially. Our business model cuts out expensive overheads like shops and overstocked warehouses, making our prices affordable. Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started… The Head of Finance oversees the entire finance function, from strategic FP&A and long-term planning to day-to-day management accounting, treasury, and reporting. As the financial conscience of the business, you will act as a key gatekeeper for capital allocation and a trusted senior partner to the co-founders and leadership team. Leading a capable finance team, you will provide robust control and constructive challenge to operational leads. You will set the budgets within which they operate, approve capital expenditures, and validate the commercial logic of key business decisions to ensure strong financial governance as Swoon continues to scale. Financial Planning, Forecasting and Reporting • Strategy & Planning: Own the annual budget, quarterly reforecasts, and three-year strategic plan. Build robust, ground-up models that connect commercial drivers to financial outcomes., • Reporting: Manage the monthly management accounts, board packs, investor reporting and FP&A reporting., • Trading Cadence: Oversee the weekly trading rhythm with marketing and merchandising; challenge plans and ensure every promotional or marketing spend has a clear business case., • Cash Flow: Maintain weekly direct/operational cash flow forecasts and three-way model. Galvanise the internal team to execute the cash roadmap., • BI & Insights: Develop an FP&A reporting suite within Sigma to ensure the business stays on track against targets. Operational Finance, Treasury and Day-to-Day • Financial Integrity: Oversee the monthly close, balance sheet reconciliations, and the integrity of all board-level data., • Treasury: Run payment run, manage banking relationships, debt facilities, covenant reporting, and lender communication., • Compliance: Oversee VAT, payroll, and statutory filings; manage the year-end and external audit processes., • Operations & HR: Oversee business insurance and annual renewals. Bring financial rigor to people-related decisions, including payroll, compensation, and benefits., • Leadership: Lead, coach, and prioritise the finance team, building capabilities to scale alongside the business., • Payment stack: own statutory reporting and relationship with payment providers Strategic Finance and Business Partnering • Commercial Advisor: Serve as a strategic partner to the co-founders, providing analysis and guidance on major commercial decisions, partnerships, new ventures, and CAPEX investments., • Merchandising Controls: Uphold guardrails for inventory management, including budgets, stock investment, intake margin, clearance pricing, and markdown strategies., • Working Capital: Set and enforce rules-based working capital frameworks, including CM3 floors, discontinuation thresholds, and cash recovery targets., • Margin: partner with the B&M and operations teams to drive continuous improvements in the "Margin Stack" from factory to front door., • Funding: Lead funding discussions with existing and prospective lenders., • CAPEX Governance: Evaluate all tech CAPEX projects against projected ROI and rigorously review the tech roadmap budget. Controls, Governance and Risk • Control Environment: Continuously evolve the financial control environment, including payment authorisation, segregation of duties, and procurement controls., • Planning Cycle: Support the co-founders with the quarterly OKR-based planning cycle to ensure cross-functional alignment with profitability and cash targets., • Risk Mitigation: Proactively identify, model, and mitigate financial risks, such as supply chain disruption, pricing pressure, partner concentration, FX volatility, and working capital seasonality. Requirements Essential • Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with 7+ years of experience., • Breadth: Proven track record leading or working within the full finance function, encompassing FP&A, management accounting, treasury, and statutory reporting., • Commercial Acumen: Strong instincts developed in a consumer-facing, high-growth environment (e-commerce, retail, hospitality, or DTC)., • Controls & Governance: Demonstrable experience in designing, implementing, and managing robust financial controls., • Business Partnering: Ability to build credibility with non-finance functions and challenge leadership constructively., • Technical Proficiency: Advanced financial modelling and forecasting skills; comfortable building complex models from scratch and comfortable with 3 way financial modelling., • Hands-on Leadership: A strategic thinker who is unafraid to "roll up their sleeves" during month-end; comfortable working directly with the numbers. Strongly preferred • Experience in a multi-channel business (Direct-to-Consumer + Wholesale)., • Familiarity with retail / merchandising finance, including stock investment economics and markdown management., • Proficiency with modern BI tools (e.g., Sigma)., • Experience working with or reporting to a strategic board—specifically understanding the standard required by institutional partners., • Prior experience in the furniture, homeware, or interiors sectors. Benefits Compensation & Benefits • Competitive salary, • Share options programme, • Profit share scheme, • Wellbeing allowance, • Pension scheme, • Private medical cover for you and your family Holidays, working environment and other perks • 27 days holiday rising to 30 with tenure, • 4 months of summer hours finishing at 1 PM on a Friday (we’re currently trialling rolling this out permanently!), • Free furniture on each anniversary of employment, • Friends & family discount of 20%, • Remote working 4x days per week

Reports to: Engineering Team Lead Works closely with: Engineering Tech Lead, QA team members Location: UK (London/Chichester) / Estonia / (remote-friendly within these regions) Language: C# Your Mission: The Software Engineer is a reliable, independent contributor within an engineering team. This role exists to deliver well-implemented features and fixes with minimal supervision, while collaborating effectively with teammates and QA to ensure work is robust and maintainable. Your Day to Day: Engineering delivery • Design and implement features and fixes within team scope, • Write clean, maintainable, well-tested code, • Take ownership of tasks from definition through completion, • Contribute to diagnosing and fixing production issuesQuality and collaboration, • Work with QA to ensure changes are testable and appropriately covered, • Participate actively in code reviews and design discussions, • Raise technical or quality concerns early, • Balance delivery speed with long-term maintainabilityTeam contribution, • Support junior engineers through informal mentoring, • Share knowledge and contribute to team improvement, • Engage constructively in retrospectives and planning Why this role matters Mid-level engineers are the delivery backbone of engineering teams. Done well, this role: • Keeps work moving without excessive oversight, • Improves code quality and team effectiveness, • Provides stability and continuityExperience and capabilities, • Solid experience as a software engineer in a production environment, • Ability to work independently on moderately complex tasks, • Understanding of testing practices and code quality expectations, • Comfortable working within established technical direction, • Clear communication and good judgement What this role is not • This is not a people management role, • This is not a cross-team technical authority role, • This is not ownership of quality strategy or architecture, • Software Engineers succeed by delivering consistently and collaborating well. Perks & Benefits Remote & flexible working – with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CCO. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our CCO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a talented, fully remote Software Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also growing our pool of AWS Certified engineers - and we encourage you to study for the certification using your Learning & Development budget when you join us. Requirements • Experience in game development and having worked on at least one game title in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin, • Experience with one or more cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Demonstrable database experience with both SQL and NoSQL, • Experience building distributed applications, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Have used or built a CI/CD pipeline to validate and test code, • An understanding of how to use LLMs to process and query structured and unstructured data, • Experience using Gen AI for code generation, • Ability to create supporting documentation, designs, comments, etc, • Excellent time management and ability to work autonomously, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Benefits Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

The Senior Financial Planning & Analysis (FP&A) Analyst will play a key role in driving the financial planning, budgeting, and analysis processes for revenue and related metrics and costs across multiple geographical regions. This role will involve leading complex data analysis, developing sophisticated financial models, and preparing insightful reports and presentations for senior management. The Senior Analyst will also partner with business leaders to provide strategic financial guidance and support key decision-making. • Financial Analysis: Analyze financial data and provide insights on revenue metrics. Proactively identify trends, risks, and opportunities to improve financial performance., • Budgeting and Forecasting: Own and drive the preparation of budgets and financial forecasts in collaboration with the Senior Manager. Develop and implement robust forecasting methodologies., • Financial Reporting: Prepare impactful financial reports and dashboards for senior management, clearly articulating key financial metrics, trends, and actionable insights., • Financial Modeling: Develop and maintain complex financial models to support strategic initiatives, business cases, and long-term planning. Evaluate and improve existing models., • Data Management: Ensure the integrity and accuracy of financial data, driving improvements in data collection and analysis processes., • Collaboration & Business Partnership: Partner effectively with cross-functional teams, acting as a trusted financial advisor and providing strategic financial guidance., • Education: Bachelor's degree in Finance, Accounting, Economics, or a related field., • Experience: Minimum of 5 years of experience in financial analysis, planning, or budgeting, or a related field, at a SaaS or technology company, • Skills: Strong analytical and problem-solving skills, spreadsheet proficiency in financial modeling and forecasting. Ability to work with large datasets and practical understanding of SQL will be a huge asset, • Attention to Detail: High attention to detail and accuracy in data analysis and reporting., • Excellent communication and presentation skills., • Ability to work collaboratively with cross-functional teams., • Strong organizational and time-management skills. Some of the benefits we offer: • A holiday allowance of 25 days + public holidays + your birthday day off., • Vitality Private Medical Cover, (including dental and optical) with self-funded top up options for dependents., • Lifestyle discounts available through Vitality insurance., • Life assurance (4 x your annual salary), • Aviva Group Income Protection - 13-week waiting period, 75% of salary for up to 5 years, • Enhanced maternity pay, • Enhanced salary sacrifice pension scheme- employee contributes 5% and Booksy matches at 5 %, • Employee wellbeing platform: Worksmile (employees can redeem shopping vouchers), • We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in. A bit about Booksy: A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic. Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. ~ Booksy Team

Residential Conveyancer - Remote, Hybrid or Office-Based Are you an experienced Residential Conveyancer seeking your next career move? This is your chance to join one of the UK's top-tier national conveyancing firms – a company renowned for its high-quality client service, progressive technology and outstanding career development. This role offers complete flexibility – work from the office, from home, or in a hybrid setup. Why Join This Firm? • Handle a capped caseload that allows you to provide a truly personalised service with real-time updates for clients and agents, • Thrive in a supportive, flexible work environment with structured career development, funded qualifications and clear pathways to progression, • Work smarter, not harder, with cutting-edge digital tools including AI-driven title checking, a fully digital case management system and Alexa integration, • Enjoy a competitive salary, performance bonuses, BUPA private medical cover, paid sick leave and even a dedicated wellbeing day About You: You’ll be a motivated Conveyancer, Licensed Conveyancer, or Residential Property Solicitor who is passionate about delivering excellent customer service. Whether you're highly experienced or still developing your expertise, tailored support and training will help you succeed. Key Requirements: ? Experience with leasehold transactions and title checking – essential ? Proven ability to manage a varied residential caseload (freehold, leasehold and ideally new builds) ? A client-focused approach and commitment to delivering exceptional service What’s on Offer? Fully remote working – live and work anywhere in the UK Capped caseloads – maintain quality, not quantity Quarterly performance bonuses – based on achievable KPIs Dedicated support team – reduce your admin load 28 days annual leave – plus bank holidays Private medical insurance – provided by BUPA Paid professional memberships – invest in your development Career progression & training – clear advancement pathways Life assurance & in-house counselling – wellbeing matters … and much more! If you're ready to join a modern, forward-thinking conveyancing firm where your career can flourish, don’t miss out on this opportunity. Apply today or contact Rachael Atherton at G2 Legal Recruitment for a confidential discussion. #INDMISC

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

We are proud to be working exclusively with Bracknell Forest Council to recruit a Procurement Officer position for the People & Communities directorates. In your role as a Procurement Officer with the Council you will be supporting cross-functional teams to develop new contracts, delivering clear service improvements and real cash savings. You will advise commissioners on procurement and contract management issues and deliver above threshold and strategic procurements, ensuring compliance with relevant legislation and contract standing orders. You will be a highly adaptable individual, looking for a challenging and rewarding role within a very supportive team environment. You'll be personable and self-motivated with excellent verbal and written communication skills and the ability to build strong and positive relationships internally with your stakeholders. We are also particularly interested in hearing from applicants who have good overall knowledge and experience of e-tendering and procurement systems, excellent computer skills and evidence of continuing professional development. Previous experience in either an IT or a Social Care category focused procurement position would be advantageous and you will ideally be working towards your MCIPS qualification and have up to date knowledge of the Procurement Act 2023. Salary and benefits The salary range is £40,476 - 45,718 + £706 London Weighting Allowance Bracknell Forest Council operates a very flexible hybrid working policy. You can be based at home or in the office, however you prefer to work, although you will need to be within a reasonable commute of Bracknell for meetings as and when required. The office is in Time Square in Bracknell, with great transport links and easy access to the regenerated town centre. Benefits include • Annual leave of 28 days increasing to 33 days after 3 year's service, • Local government pension scheme, • Life insurance cover (linked to the pension scheme)., • Opportunities for flexible and agile working, to support our work-life balance., • An inclusive and social working environment with a variety of staff networks including sports and social clubs., • Enhanced maternity, paternity, adoption and fostering leave., • Career development through internal and external training opportunities (including CIPS), • Employee Assistance Programme (EAP) to support employee's health and well being., • Staff dental and health plans., • Discounted leisure centre and gym membership. Additional information Bracknell Forest's Core values are: Inclusive | Ambitious | Always Learning These values influence the way the Council's employees work with each other and the way the Council serves its residents and engages with its communities. The values are made real by Bracknell Forest Council's employees demonstrating them in how they behave every day. If you're excited about joining a diverse team that celebrates learning and strives for excellence, we'd love to hear from you. Bracknell Forest Council is committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know and we will work with you to support you throughout the process. For further information about the role or to request a copy of the full job description please contact Simon Burr at Morgan Law. Please note Morgan Law are managing this campaign on behalf of Bracknell Forest Council and any CVs sent directly to the council will not be considered. We can also only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, Bracknell Forest Council cannot guarantee sponsorship for all its roles and will evaluate sponsorship requests on a case-by-case basis.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Commercial Officer. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Chief Commercial Officer, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging. We’re a focused team of 70 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers. As we scale, we’re strengthening our Partner Sales team to unlock significantly more growth from the accounting firms we already work with. As a Partner Sales Manager, you’ll be responsible for educating and growing our channel of accounting partners, with a clear commercial focus on driving new client onboardings from existing firms. This is a quota-carrying, field-oriented role, suited to someone who has sold successfully to accountants before and enjoys building strong relationships that convert into consistent deal flow. You’ll spend significant time meeting accountants face-to-face, attending events, and positioning Penfold as the pension solution that helps firms streamline day-to-day processing and spend more time on high-value client work. This is not a support role. You’ll own revenue targets and be accountable for performance across your partner portfolio. • Own a portfolio of existing accounting firms and grow client onboardings from them, • Increase penetration within firms by placing Penfold with more of their clients, • Consistently hit or exceed monthly and quarterly commercial targets, • Reactivate dormant or underperforming partners and reignite deal flow, • Recruit new stakeholders within accounting firms (partners, managers, payroll teams), • Educate firms on Penfold’s proposition and how it benefits both their practice and clients, • Position Penfold as a solution that streamlines pension processing and reduces admin, • Help firms move away from compliance-heavy workflows towards more efficient processes, • Develop strong relationships with firm owners and senior decision-makers, • Act as a commercial partner and trusted advisor, not just a product contact, • Be highly visible and proactive across your territory, • Represent Penfold confidently within the accounting community, • Spend significant time meeting accountants in person, • Attend and represent Penfold at accounting events, roadshows and conferences, • Organise and host coffees, lunches, drinks and small partner events, • Build a strong personal brand with accountants, • Maintain accurate pipeline management and forecasting in the CRM, • Share insights from partner conversations with Product, Marketing and Sales, • Help refine partner messaging, enablement and go-to-market strategy, • Continuously improve how we work with and sell through accountants This role is ideal for someone who is commercially driven, relationship-oriented, and motivated by winning deals, and who thrives in a field-based role where success is built on trust, presence and persuasion. • Proven experience selling to accounting firms, • Track record of hitting or exceeding commercial targets, • Experience recruiting, educating and growing accounting partners, • Confidence working with senior stakeholders and firm owners, • Comfortable owning a territory and being accountable for results, • Experience selling FinTech, SaaS, payroll, pensions or financial services, • Familiarity with regulated or trust-based products (e.g. Pensions, Investments, Payroll, Financial Services), • Experience working in a scale-up or high-growth environment, • Existing network within the UK accounting community, • You consistently hit or exceed your revenue targets, • Existing accounting partners deliver increased and predictable deal flow, • Dormant partners are reactivated and contributing again, • Accounting firms see Penfold as a trusted, long-term partner, • Penfold grows faster through its accountant channel, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Director of Marketing. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Director of Marketing, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Location: Remote UK – with occasional travel, especially to the North West of England Salary: Up to 45k per annum Togetherall is a social impact business on a mission to make mental health support instantly available to millions by unlocking the power of peer support. With 24/7 moderation by licensed clinicians, Togetherall is a safe way for people to support each other through life’s difficulties. Togetherall’s users report feeling better able to cope, more confident and less alone. Togetherall operates in the USA, UK, Canada, Australia, Ireland, and New Zealand. Our continued growth and focus on the North American market, in both workplace mental health and higher education, has prompted the need for increased marketing capacity and experience in this space, with a particular emphasis on partnerships. At Togetherall, we are more than just a company – we are a community on a mission since 2007. Our culture thrives on compassion, collaboration, and innovation. We celebrate diversity, value work-life balance, and nurture professional growth. Expect an inclusive and engaging environment where your voice is heard, and your well-being matters. We make a positive impact on lives and communities, all while having fun along the way. Join us to be a part of a team that genuinely cares about its employees and the people we serve. Togetherall is not just a job; it is a fulfilling journey. Apply now and be a part of our mission to support well-being. Reporting to the Director of Partnerships and Growth, the Account Manager is responsible for managing a portfolio of accounts in the UK. This role is focused on strategic account management to support the success, retention and growth of clients, including managing an upsell opportunity pipeline As a Togetherall Account Manager focused on client retention you’ll be proactively keeping in touch with clients, ensuring that they are happy, developing and managing those relationships to retain existing business, and offering the best solutions to maximise opportunities as well as driving the commercial renewal process within each account. Our business opportunities are across the UK, so this role will be remotely based, and we will provide you with the equipment or allowances that you need to do the job. Although the role is remote, travel is expected to visit clients for both meetings and events. Team meetings are usually held monthly in Manchester. This role is initially a 9-month fixed-term maternity cover, offering a fantastic opportunity to join our team at an exciting time of growth. There is potential for the position to become permanent, depending on how the business evolves over the coming months. • Proactively maintain regular contact with clients to ensure continued satisfaction, address issues, and build lasting relationships, • Build strong relationships across varying levels of an organisation (from day-to-day contacts to senior leadership), developing a deep understanding of client needs and challenges, • Use CRM systems and internal documentation to accurately capture, track and share client information and activity, • Interpret platform data and client insights to support decision-making, provide strategic recommendations, and highlight impact, • Help clients maximise their engagement with the platform through regular performance reviews, insights, and targeted promotional campaigns, • Manage the full renewal process, including commercial conversations, value positioning, pricing proposals, negotiations, and contract closure, • Plan and lead renewal and budget discussions well in advance of key timelines, ensuring clients have the information and support needed to secure ongoing contracts, • Represent Togetherall at client meetings and industry events (e.g. AMOSSHE), confidently engaging with clients and prospects in both formal and informal settings to strengthen relationships and raise awareness, • Collaborate with internal teams (e.g. clinical, marketing, and data) to deliver a seamless and consistent experience for clients, • 3+ years’ experience in an Account Management or Client Success role, nurturing and growing a portfolio of accounts, • Proven experience of retention and growth within an existing portfolio of accounts (renewals and upsells are a fundamental part of the role), • Account Management experience in the benefits, mental health or wellbeing sectors is a definite asset, • Demonstrable experience increasing engagement and adoption of a support solution, • Commercially minded with the ability to link service value to client ROI, budget planning, and business objectives, • Comfortable working autonomously and taking initiative to move things forward without needing detailed instructions, • Strategic relationship-orientated and have a passion for building partnerships with clients over long periods, • Clear and confident communicator who takes ownership in written and verbal communication, and proactively follows up after meetings, • Superior interpersonal and communication skills (both verbal and written); keenly client focused and numbers driven, • Comfortable networking and building rapport in person - including at events, conferences, and social engagements, • Strong presentation skills - able to represent the business by hosting and presenting on webinars and at in-person events, • Work Remotely: Flexible hours and work from home, • Vitality Private Health Insurance, • Vivup Employee Benefits Platform, • Employee Assistance Programme, • 25 days annual leave + bank holidays + birthday day off, • Enhanced Maternity Pay, • Occupational Sick Pay, • Access to Go1 e-learning platform At Togetherall, we don’t just accept difference, we thrive on it for the benefit of those that work with us and our members. We are proud to be an equal opportunities employer and working with us is based solely on a person’s merit and qualifications directly related to professional competence. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS businesses, FinTech platforms, and professional service firms. Unlike traditional outsourcing agencies, we place you directly with a client where you become a valued part of their in-house team. Role Type: Full-time Engagement: Independent Contractor We are hiring a UK-based Sales Development Representative (SDR) with proven experience in financial services sales, lead generation, and outbound prospecting. This is an exciting opportunity for a highly motivated sales professional who understands the financial services landscape and can confidently engage decision-makers, qualify leads, and book high-quality meetings for the senior sales team. The ideal candidate is commercially driven, experienced in outbound sales, and comfortable speaking with business owners, financial decision-makers, and high-value prospects. • Conduct outbound prospecting via phone, email, LinkedIn, and other sales channels., • Identify and engage qualified prospects within the financial services sector., • Generate and qualify new business opportunities for the sales team., • Book high-quality discovery meetings and demos with decision-makers., • Build and maintain a healthy sales pipeline using CRM systems., • Research target accounts and personalize outreach campaigns., • Follow up consistently with leads and nurture prospect relationships., • Collaborate with internal sales and marketing teams to improve outreach performance., • Meet and exceed weekly and monthly KPI targets., • 1+ years of experience as a Sales Development Representative, Business Development Representative, or outbound sales professional., • Strong background in financial services sales, including sectors such as insurance, lending, mortgages, wealth management, fintech, or banking., • Must be currently based in the UK., • Proven track record in cold calling, lead generation, and appointment setting., • Excellent verbal and written communication skills., • Confident speaking with senior stakeholders and decision-makers., • Experience using CRM platforms such as HubSpot, Salesforce, or similar tools., • Highly organized, target-driven, and self-motivated., • Ability to work independently in a remote environment. 💰 Competitive salary + performance-based commission structure. 🌎 Fully remote role with flexible working environment. 🚀 Opportunity to work with a fast-growing financial services company. 📈 Clear career progression into senior sales or account executive roles. 🎯 High-impact role with direct influence on company growth. 🤝 Collaborative and supportive team culture. 🏆 Ongoing sales training and professional development opportunities.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Growth Officer. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Chief Growth Officer, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CMO. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our CMO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Head of marketing. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our Head of marketing, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

We are delighted to be partnering with Bracknell Forest Council to recruit two Procurement Officer positions for the Place & Resources directorates. In your role as a Procurement Officer with the Council you will be supporting cross-functional teams to develop new contracts, delivering clear service improvements and real cash savings. You will advise commissioners on procurement and contract management issues and deliver above threshold and strategic procurements, ensuring compliance with relevant legislation and contract standing orders. You will be a highly adaptable individual, looking for a challenging and rewarding role within a very supportive team environment. You'll be personable and self-motivated with excellent verbal and written communication skills and the ability to build strong and positive relationships internally with your stakeholders. We are also particularly interested in hearing from applicants who have good overall knowledge and experience of e-tendering and procurement systems, excellent computer skills and evidence of continuing professional development. Previous experience in either a Construction or Professional Services category focused procurement position would be advantageous and you will ideally be working towards your MCIPS qualification and have up to date knowledge of the Procurement Act 2023. Salary and benefits The salary range is £40,476 - 45,718 + £706 London Weighting Allowance Bracknell Forest Council operates a very flexible hybrid working policy. You can be based at home or in the office, however you prefer to work, although you will need to be within a reasonable commute of Bracknell for meetings as and when required. The office is in Time Square in Bracknell, with great transport links and easy access to the regenerated town centre. Benefits include • Annual leave of 28 days increasing to 33 days after 3 year's service, • Local government pension scheme, • Life insurance cover (linked to the pension scheme)., • Opportunities for flexible and agile working, to support our employee's work-life balance., • An inclusive and social working environment with a variety of staff networks including sports and social clubs., • Enhanced maternity, paternity, adoption and fostering leave., • Career development through internal and external training opportunities (including CIPS), • Employee Assistance Programme (EAP) to support employee's health and well being., • Staff dental and health plans., • Discounted leisure centre and gym membership. Additional information Bracknell Forest's Core values are: Inclusive | Ambitious | Always Learning These values influence the way the Council's employees work with each other and the way the Council serves its residents and engages with its communities. The values are made real by Bracknell Forest Council's employees demonstrating them in how they behave every day. If you're excited about joining a diverse team that celebrates learning and strives for excellence, we'd love to hear from you. Bracknell Forest Council is committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know and we will work with you to support you throughout the process. For further information about the role or to request a copy of the full job description please contact Simon Burr at Morgan Law. Please note Morgan Law are managing this campaign on behalf of Bracknell Forest Council and any CVs sent directly to the council will not be considered. We can also only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, Bracknell Forest Council cannot guarantee sponsorship for all its roles and will evaluate sponsorship requests on a case-by-case basis.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CMO. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our CMO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next VP Marketing. SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our VP Marketing, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. As a Quality Assurance Analyst, you will play an important role in ensuring the quality, reliability, and usability of our mobile and web applications. You will work closely with product managers, developers, and designers to validate features, identify issues, and help deliver smooth, high-performing user experiences. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. This role is ideal for someone who enjoys structured testing, clear documentation, and collaborating across teams to continuously improve product quality. Perform smoke testing and regression testing to validate new releases and feature updates. Execute manual test cases for web and mobile applications. Identify, document, and report bugs clearly and accurately. Support bug triage processes by collaborating with developers and product teams. Use test management tools such as TestRail, Zephyr, or Xray to manage and track test cases. Work with project management tools like Jira or Asana to log issues and monitor progress. Validate functionality across different browsers and mobile devices. Use basic browser developer tools to inspect elements, monitor requests, and support troubleshooting. Contribute to improving QA processes and documentation standards. Around 1–3+ years of experience in manual software testing or a similar QA role. Solid understanding of testing concepts such as smoke testing, regression testing, and structured bug reporting. Experience using at least one test management tool (e.g., TestRail, Zephyr, or Xray). Experience working with project management tools such as Jira or Asana. Exposure to testing across different browsers and mobile devices. Basic understanding of browser developer tools. Clear communication skills and attention to detail. Nice to Have: Familiarity with mobile and web application testing best practices. Experience executing detailed test cases and maintaining test documentation. Experience with bug reporting and participating in bug triage discussions. Basic familiarity with JSON structures and HTML. We encourage candidates who meet most, but not necessarily all, of the listed qualifications to apply. ● Apple hardware ecosystem for work. ● Annual Bonus ● Top-tier Health and Life Insurance for peace of mind. ● Transportation Budget to support your commute needs. ● Coverflex benefits package for meal allowances, well-being, and more. ● Air Conference - an opportunity to meet the team, collaborate, and grow together. ● Pension Fund to support your long-term financial planning. ● Urban Sports Club membership to keep you active. ● Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Senior DevOps Engineer - AWS (SC Cleared) Location: Remote Work Pattern: Full time permanent or contract Security Clearance: Must hold active SC Clearance The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are looking for an experienced AWS DevOps Engineer to join our team. The ideal candidate will be responsible for the automation, deployment, scaling, and management of cloud-based applications and infrastructure on AWS. You will work closely with development, QA, and IT teams to ensure smooth and reliable operation of software and systems. Key focus areas include AWS cloud services, Kubernetes orchestration, Helm for managing Kubernetes applications, Docker, GitLab CI/CD, and API Gateways. Roles and Responsibilities: • Design, implement, and manage highly available, scalable, and secure infrastructure on AWS. Utilise services such as EC2, S3, RDS, Lambda, and CloudFormation to automate deployment and scaling of cloud-based applications., • Manage Kubernetes clusters across multiple environments. Automate the deployment, scaling, and management of containerised applications using Kubernetes, ensuring optimal performance and availability., • Use Helm to package and deploy Kubernetes applications. Create and manage Helm charts for deploying microservices, ensuring version control, rollback capabilities, and configuration management., • Build, deploy, and manage Docker containers for application development, testing, and deployment. Ensure seamless integration of Docker containers within Kubernetes environments., • Set up, configure, and manage AWS API Gateway to expose and manage APIs. Work with the development teams to ensure secure and optimised communication between microservices and external systems., • Develop and maintain CI/CD pipelines using GitLab to ensure continuous integration, delivery, and deployment of applications. Collaborate with the development team to optimise pipeline efficiency and ensure code quality., • Implement monitoring solutions using AWS CloudWatch, Prometheus, Grafana, or similar tools to ensure visibility into application performance, health, and security. Troubleshoot production issues and provide resolution., • Ensure the security of cloud infrastructure by implementing best practices like IAM roles and policies, encryption, and regular security assessments. Maintain compliance with relevant regulations and standards., • Work closely with software developers, QA engineers, and IT teams to define infrastructure needs and support software releases. Maintain clear documentation for infrastructure, processes, and procedures. Required Skills & Qualifications: AWS Expertise: • Strong hands-on experience with AWS cloud services (EC2, S3, RDS, Lambda, VPC, IAM, CloudFormation, etc.). AWS certifications are a plus. Kubernetes Experience: • Proficient in managing Kubernetes clusters and deploying containerised applications using Docker and Kubernetes. Experience with multi-cluster environments and Kubernetes troubleshooting. Helm Proficiency: • Strong knowledge of Helm for packaging and deploying Kubernetes applications. Ability to manage complex Helm charts for microservices architecture. Docker Experience: • Hands-on experience with Docker for building, managing, and deploying containers. Knowledge of Docker Compose and container orchestration within Kubernetes environments. GitLab CI/CD: • Experience with building and managing CI/CD pipelines using GitLab. Strong understanding of continuous integration and delivery processes, including automated testing, code linting, and security checks. API Gateways: • Hands-on experience configuring and managing API Gateways, particularly AWS API Gateway. Familiarity with API security, throttling, and monitoring. Automation & Scripting: • Proficiency in scripting languages such as Python, Bash, or PowerShell. Experience automating infrastructure tasks using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation. Monitoring & Logging Tools: • Experience with monitoring and logging tools such as AWS CloudWatch, Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana). Benefits: • Join a rapidly expanding start-up where personal growth is a part of our DNA., • Benefit from a flexible work environment focused on deliverable outcomes., • Receive private medical insurance through Aviva., • Enjoy the benefits of a company pension plan through Nest., • 25 days of annual leave plus UK bank holidays., • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources., • Participate in a generous employee referral program., • A highly collaborative and collegial environment with opportunities for career advancement., • Be encouraged to take bold steps and embrace a mindset of experimentation., • Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all., • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in London, UK to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more!

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?