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Imagine being at the heart of creating memorable events. From corporate meetings to social celebrations, you’ll be the first point of contact for enquiries, helping to turn leads into confirmed bookings and coordinating every detail for a seamless experience. Each day is a chance to connect with clients, and grow your skills in business development, client management, and event coordination. As Sales & Events Executive, you’ll play a key role in driving the hotel’s events success and ensuring every event is exceptional. What You Will Do In This Splendid Role You’ll bring energy, enthusiasm, and a client-focused mindset to every enquiry. Here’s what you’ll be up to: • Handling incoming corporate and social enquiries, convert leads into confirmed bookings, and ensure every client feels valued., • Conducting site visits, meeting with clients, and showcasing the facilities, helping them envision and plan their perfect event, • Contribute to the function’s targets, assist with promotional activity, and provide insights to maximize business opportunities, • Manage contracts, proposals, and event details What Makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Open - If you believe that great work starts with great relationships, you’ll feel right at home here. Bring your enthusiasm, professionalism, and flair for events, and we’ll give you the platform and support to make your mark. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

Imagine being at the centre of creating seamless and memorable events. From corporate meetings to special projects, you’ll be the first point of contact on the Meetings & Events floor, ensuring every detail runs smoothly and every guest feels supported. Each day is a chance to grow your skills, collaborate across teams, and contribute to the success of the hotel’s events. As Event Coordinator, you’ll help bring every event to life. What You Will Do In This Splendid Role You’ll bring energy, organisation, and a client-focused mindset to every enquiry and event. Here’s what you’ll be up to: • Coordinate and support events, ensuring every client request is met and every detail is managed efficiently, • Prepare and maintain event documentation, systems, and schedules to support smooth operations, • Liaise with clients, colleagues, and suppliers to ensure a seamless and memorable experience., • Support the Sales & Events Executive and wider team with administrative and commercial tasks, • Help maintain resources, track inventory, and ensure all event-related processes are accurate and up to date. What Makes You Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence., • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others. Bring your organisation, energy, and enthusiasm, and we’ll give you the platform to make every event a success and help the hotel shine. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

🚨FULLY ELECTRIC LWB VAN OWNERS ONLY – NO CARS, SWB OR MWB VANS🚨 VELO Delivery Ltd is looking for reliable owner-drivers with their own fully electric LWB van or larger to support ongoing Lime e-bike relocation operations across Central London. This is a self-employed, task-based role, not parcel delivery. The role You will use the Lime app to: • Collect Lime e-bikes from locations shown in the app, • Load multiple bikes safely into your van, • Transport them to app-designated drop locations, • Complete each relocated bike as an individual paid task Earnings and payment Up to £240 daily earning potential. Pay is task-based and paid weekly. Daily earnings depend on the number of bikes completed, operating efficiency and task availability. What we offer • Ongoing task-based work across Central London, • Flexible working schedule, • Long-term opportunity for reliable drivers, • Full-time weekday availability preferred Weekdays between 9am and 6pm are normally the busiest. Requirements • Own fully electric LWB van or larger, • LWB, XLWB, large panel van or electric Luton accepted, • No diesel or petrol vans, • No cars, SWB or MWB vans, or small electric vans, • Valid driving licence for driving in the UK, • Right to work in the UK, • Commercial vehicle insurance with Hire & Reward cover before starting, • DBS check required before activation, • Smartphone with mobile data, • Physically able to load and move Lime e-bikes safely, • Reliable, punctual and comfortable driving around Central London, • Previous courier, van-driving or field-operations experience preferred VELO does not provide or rent vans. Main operating areas Soho, Westminster, City of London, Marylebone, Southwark, Whitechapel and surrounding Central London areas. To apply, please message with • Your full name and mobile number, • Van make, model and year, • Van size, such as LWB, XLWB or Luton, • Confirmation that the van is fully electric, • Whether you have Hire & Reward insurance, • Your weekday availability

Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You’ll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations. What You Will Do In This Splendid Role: You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Delivery Driver / Multi‑Drop Courier (Full‑Time, 6 Days a Week) Pay: £.70 per parcel ( Weekly pay after 4 weeks arrears ) Location: covering St. Albans area About Us We operate a fast‑growing, on‑demand courier network built for speed, reliability, and opportunity. Our model connects responsible, high‑performing drivers with delivery tours in real time — offering consistent work and unlimited earning potential. As demand continues to grow, we are expanding our team with drivers who take pride in delivering excellence. Role Overview We are looking for a reliable, responsible, hard‑working and full‑time Delivery Driver who can commit to 6 days a week to join our fast‑growing courier network. This is a full‑time, multi‑drop delivery role suited to someone who enjoys being on the road, takes pride in their work, and can consistently deliver excellent service with accuracy and professionalism. How It Works • Drivers are added to an official WhatsApp group after successful onboarding., • Available delivery tours and required coverage areas are posted in the group., • Each job listing includes:, • Delivery area, • Estimated volume, • Unlimited work opportunities available based on demand and performance. Key Responsibilities • Collect parcels from designated depot or collection point, • Load, sort, and organise parcels efficiently, • Complete multi-drop deliveries within assigned area, • Provide proof of delivery as required, • Maintain professional communication with customers, • Represent the company in a professional manner, • Ensure timely and accurate completion of assigned tours, • Follow delivery schedules and meet daily targets Pay Structure • Transparent pricing shared before acceptance, • Opportunity to maximise earnings by accepting additional tours, • No cap on workload – accept as much work as you choose Requirements • Full UK driving licence (or relevant licence for operating region), • Own vehicle (Car or Van ), • Valid insurance covering courier/delivery use ( Hire & Reward ), • Must be available 6 days per week, • Smartphone with WhatsApp access, • Good knowledge of local delivery areas, • Strong reliability and time management skills, • Must be reliable, punctual, and responsible Ideal Candidate • Self-employed or looking for full time work, • Motivated and proactive, • Comfortable working independently, • Responsive and active on WhatsApp, • Professional and customer-focused, • Can commit to a consistent weekly schedule, • Has strong time‑management skills What We Offer • Consistent full‑time work, • Competitive pay structure, • Unlimited earning potential, • Transparent job allocation process, • Supportive driver network, • Consistent volume of available work, • Weekly payments, • ( Electric Car and Van rentals available ) How to Apply If this role interests you and you believe you’d be a great fit, please follow the application steps. Shortlisted applicants will be contacted for onboarding. Benefits: • On-site parking Experience: • Delivery driver: 1 year (preferred) Willingness to travel: • 25% (preferred) Work Location: On the road

Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

PLEASE READ BEFORE YPU APPLY Locations: South London Company: Baby SOS – 24/7 Emergency Baby Essentials Delivery About Us Baby SOS is a fast-growing 24/7 delivery service providing urgent baby essentials to families when they need them most—day or night. Our mission is to reduce stress for parents by delivering essential items quickly and reliably. Role Overview We are looking for reliable, flexible delivery drivers to join our team on a zero-hours, on-call basis. You will be responsible for delivering emergency baby supplies quickly and professionally, often at short notice. 📍 Driver Requirements Per Location South London: 2 x Day Driver (on-call availability) 2 x Night Drivers (on-call availability) WE ARE BASED IN SOUTH LONDON BUT YOU NEED TO HAVE YOUR OWN VEHICLE CAR OR MOTORBIKE. I NEED DRIVERS WHO ARE AVAILABLE TO DO DELIVERIES UP 10 MILES RADIUS FROM BRIXTON. ⏰ Working Pattern Zero-hours contract Must be available at short notice (on-call) Day shifts: Flexible daytime availability (6am - 5pm) Night shifts: Late evening through overnight (12am - 6am) 🚚 Key Responsibilities Deliver baby essentials within designated delivery zones Respond quickly to incoming delivery requests Ensure safe and timely deliveries (target 20–45 mins) Provide friendly, professional customer service Handle goods with care

As a Guest Relations Manager, you’ll be at the heart of creating memorable experiences for every guest who walks through our doors. From the very first interaction to the moment they leave, you’ll ensure each guest feels truly valued and cared for. Working closely with our wider team, you’ll help deliver a seamless service that feels effortless, while always looking for ways to elevate the guest experience even further. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Be the primary point of contact for guest inquiries, requests, and feedback, handling each with professionalism and genuine care., • Foster guest satisfaction and loyalty by creating a warm and welcoming atmosphere where every guest feels special and well cared for., • Resolve guest concerns quickly and proactively, always aiming to exceed expectations., • Work collaboratively with all departments to ensure smooth, five-star service at every stage of the guest journey., • Continuously look for opportunities to enhance the guest experience and bring fresh ideas to improve service delivery. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re a nimble organisation our independence empowers us to make bold decisions quickly and create meaningful change., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. What You Will Do In This Splendid Role: You will be part of the Bar team supporting each other to consistently deliver memorable moments, create a warm and welcoming atmosphere for greater guest experience. Here’s what you will be expected to do: • Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations., • To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information., • To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate., • Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards., • Encourage the highest standards across all areas (customer service, hygiene, health and safety) What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine leading a team that creates memorable dining experiences for every guest. Whether it's a busy breakfast service, a relaxed evening meal or a special event, you'll help set the tone by ensuring exceptional service, supporting your colleagues and keeping operations running smoothly. As a Food & Beverage Team Leader, you'll play a key role in the day-to-day operation of our Food & Beverage outlets, providing hands-on support and maintaining a visible presence on the floor to ensure guests receive outstanding service at all times. You'll lead by example, motivating and guiding the team while ensuring service standards, presentation and guest satisfaction remain consistently high. Working closely with the Food & Beverage Assistant Manager and Food & Beverage Manager, you'll support team training and development, help implement operational procedures and contribute to creating a positive, high-performing team culture. We're looking for someone who brings energy, leadership and a passion for hospitality, with the confidence to make decisions, solve problems and inspire others to deliver exceptional guest experiences every day. What You Will Do In This Splendid Role: When working as a Food & Beverage Team Leader you will be the person in charge for the guest journey during our guest’s time in F&B outlets. Here’s what you will be expected to do: • Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate, • To always maintain the highest standards of service and quality, leading by example., • Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables., • Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings., • Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team, • Contribute ideas/suggestions to improve standards & procedures to enable service excellence What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here. We take pride in our work and believe that enjoying the journey is just as important as the destination. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Passionate about five-star service? We’re looking for a dynamic and hands-on Assistant Restaurant Manager to help lead our restaurant. You’ll support the Restaurant Manager in running day-to-day operations, driving service standards, leading the floor, and inspiring a team to deliver seamless, exceptional guest experiences. What you will do in this Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities What Makes you Splendid: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being the friendly face that creates memorable first and last impressions for every guest who walks through our doors. As a Concierge – Luggage Porter, you'll play a key role in delivering a warm welcome and ensuring every arrival and departure runs smoothly. Working as part of our Concierge team, you'll provide professional assistance with luggage, escort guests to their rooms, and help ensure every guest enjoys a seamless and memorable stay. You'll also support guests with local recommendations, answer questions about the hotel and surrounding area, and work closely with colleagues across the hotel to deliver exceptional service at every opportunity. If you enjoy meeting new people, take pride in going the extra mile and thrive in a role where no two days are the same, we'd love to welcome you to our team. What You Will Do In This Splendid Role: You will be part of the concierge team supporting the front office team memorable experience as soon as they arrive, until they depart. Here’s what you will be expected to do: • Delivery and collection of guests luggage, long and short term storage of luggage assisting the doorperson., • Ensuring the cleanliness and security of the lobby area., • Ensure every guest leaving the hotel has all they need for their onward journey including assisting with taxis, providing directions and assisting with luggage., • Answer guest queries relating to the local area, travel arrangements and other facilities within and outside the hotel., • Managing the valet parking and taking care of guest’s cars when needed, • Assist with other departments where necessary. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You’re someone who takes pride in your craft and thrives on making a difference., • Honest - You’ll be part of a team that believes in doing the right thing. We believe trust is earned through integrity. When we make a commitment, we stand by it because that’s how we’d expect to be treated. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

As Chef de Partie, you’re not just running a section you’re helping shape the soul of the kitchen. You're the steady force behind the pass, bringing calm precision, bold creativity, and relentless pride to every service. Whether you're refining classic techniques or pushing boundaries with new flavours, you bring your full self to the plate – every time. You’ll be an essential part of our passionate brigade, working in a dynamic and inspiring kitchen environment where creativity meets control, and where high standards are simply how we do things. Because this isn’t just a job – it’s a craft, and you take it seriously. Your section is your responsibility, your team is your pride, and the next plate is always your priority. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Taking ownership of your section – keeping it sharp, organised, and consistently excellent., • Preparing and cooking every dish to the highest standards of taste, presentation, and timing., • Maintaining impeccable hygiene and food safety standards at all times – no compromises., • Managing mise en place with care, ensuring your section is ready before service kicks off., • Tasting, adjusting, and presenting each dish with pride and precision. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open – We’re proud to be a place where people can bring their whole selves to work., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant – Brilliance means going above and beyond and celebrating the impact we make together., • Honest – You’ll be part of a team that believes in doing the right thing. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being the person who helps bring every event to life. From setting up meeting rooms and conference spaces to ensuring everything is perfectly prepared behind the scenes, you'll play a vital role in creating seamless and memorable experiences for our guests. As a Conference & Events Porter, you'll support the delivery of a wide range of events, from intimate meetings and training sessions to large conferences, banquets and celebrations. You'll bring energy, professionalism and attention to detail to every task, ensuring event spaces are set up accurately, equipment is in place and guests receive exceptional service throughout their experience. No two events are alike, so you'll need to be adaptable, organised and ready to respond to changing priorities. Your ability to work independently, communicate effectively and collaborate with colleagues across the hotel will help ensure every event runs smoothly and exceeds expectations. In return, you'll be part of a supportive team that takes pride in delivering outstanding hospitality and creating memorable moments for every guest. What You Will Do In This Splendid Role You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

As a Back of House team Member, you'll play a key part in delivering an efficient service whilst maintaining the standards of guest service and teamworking required by the role. You will also be responsible for maintaining the required stock levels of cleaning materials as well as the cleanliness of any stock rooms where this are stored to adhere to any relevant legal requirements with regards to hygiene & health and safety. What You Will Do In This Splendid Role: You will be part of a bigger team supporting other departments deliver quality products and services across our outlets. Here’s what you will be expected to do: • To work as an individual and as part of a team by taking ownership for your immediate working area / section, • To maintain the areas for which you are responsible to the highest standards of cleanliness and to ensure that they are in an orderly manner., • To maintain the required stock levels of cleaning materials as well as the cleanliness of any stock rooms, • Applying and maintaining cleaning standards set by Saeker, H&S auditors., • Ensure cleaning schedules are completed as required and any hygiene or safety issue reported to the appropriate person What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being at the heart of a luxury hotel, ensuring the safety and wellbeing of every guest, colleague, and asset. As Security Team Leader, you’ll take a proactive role in maintaining the highest standards of security, fire safety, and health & safety, while supporting a welcoming and safe environment for all. Each day is an opportunity to observe, respond, and lead with vigilance, while helping your team grow, follow best practices, and deliver excellence in every aspect of hotel safety. What You Will Do In This Splendid Role You’ll bring focus, vigilance, and leadership to every shift. Here’s what you’ll be up to: • Lead and supervise the security team, • Respond swiftly to incidents, alarms, and emergencies, investigating and escalating where necessary, • Monitor CCTV, alarms, and hotel security systems, maintaining accurate records and reports Support and train hotel staff on security, fire, and health & safety procedures, • Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements What Makes You Splendid We live by our values, and we want you to bring them to life every day: • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - We strive for brilliance in everything we do because excellence isn’t just a goal, it’s our standard., • Open - We’re looking for someone who values inclusivity, connection, and community. Bring your vigilance, leadership, and dedication to safety, and we’ll give you the platform to create a secure and welcoming environment for all. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again