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  • Registered Manager
    Registered Manager
    10 days ago
    Full-time
    Wembley

    Purpose of the Role To take full responsibility for the leadership, management, and regulatory compliance of a 3‑bed EBD children’s home. The Registered Manager ensures the delivery of high‑quality, trauma‑informed care in line with the Children’s Homes (England) Regulations 2015 and Ofsted’s Quality Standards. The role is accountable for safeguarding, staff development, operational excellence, and achieving positive outcomes for children. Key Responsibilities 1. Leadership & Operational Management • Provide strong, child‑centred leadership that promotes safety, stability, and emotional wellbeing., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Maintain and regularly review the Statement of Purpose., • Develop and implement policies, procedures, and operational systems., • Ensure the home is adequately staffed at all times and manage the rota effectively., • Oversee health & safety, fire safety, and environmental risk management. 2. Safeguarding & Risk Management • Act as the Designated Safeguarding Lead for the home., • Ensure all safeguarding concerns are reported, recorded, and escalated appropriately., • Lead on risk assessments and behaviour support planning., • Maintain oversight of incidents, patterns, and trends to reduce risk and improve outcomes. 3. Staff Management & Development • Recruit, train, supervise, and develop the residential care team., • Provide monthly reflective supervision and annual appraisals., • Build a positive, supportive team culture grounded in trauma‑informed practice., • Manage staff performance, under‑performance, and professional conduct. 4. Care Planning & Child Outcomes • Oversee admissions, ensuring suitability and compatibility with existing residents., • Lead on care plans, placement plans, behaviour plans, and risk assessments., • Ensure children’s health, education, identity, and emotional needs are met., • Promote independence, life skills, and community engagement., • Maintain strong relationships with social workers, families, schools, and external agencies. 5. Quality Assurance & Compliance • Maintain high standards of recording, auditing, and regulatory compliance., • Prepare the home for Ofsted inspections and respond to regulatory feedback., • Complete Regulation 45 reports and contribute to continuous improvement., • Ensure all decisions are clearly recorded on children’s files. 6. Financial & Resource Management • Manage budgets, staffing costs, and resources effectively., • Ensure the home operates sustainably and within financial parameters., • Oversee procurement, maintenance, and external contracts. 7. On‑Call & Availability • Participate in the on‑call rota to support staff and respond to emergencies., • Provide flexible working hours when required to meet the needs of the home. Person Specification Essential • Minimum 2 years’ experience in a senior role within children’s residential care., • Strong understanding of trauma, attachment, and EBD behaviours., • Excellent safeguarding knowledge and decision‑making skills., • Ability to lead, motivate, and develop a staff team., • Strong communication, organisational, and problem‑solving skills., • Ability to work flexibly, including on‑call duties., • Commitment to child‑centred, therapeutic practice. Desirable • Level 5 Diploma in Leadership & Management (Residential Childcare) or willingness to complete., • Experience opening or developing a new children’s home., • Full UK driving licence.

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  • Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    25 days ago
    Full-time
    Ruislip

    Join Our Leading Minicab and Executive Service Team in London! We are a well-established minicab and executive service based in London, operating an extensive fleet across Greater London and the Surrounding Counties. Our company completes over 2,000 to 3,000 jobs every week, and we’re expanding rapidly. We are currently seeking EXPERIENCED, flexible, reliable, punctual, professional, and customer-oriented Minicab CONTROLLERS / Coordinators & Dispatch professionals to join our team. About Us: We are a highly regarded minicab firm known for our exceptional service and commitment to our customers. As we continue to grow, we need dedicated individuals who can help us maintain our high standards and contribute to our success. Minicab Controller / Coordinator Main Duties: Ensure timely dispatch of journeys. Liaise with the Head Controller daily. Monitor staff performance, improve call stats, and reduce drop call figures. Handle interactions with customers and colleagues in a professional and courteous manner. Requirements: • Over 1 year of experience in a similar role is ESSENTIAL., • Proficiency in using the CORDIC & AUTOCAB dispatching system., • Excellent English communication skills and a good telephone manner., • Reliability and punctuality are a must., • A strong team player with a positive attitude., • Comprehensive knowledge of London is crucial. Why Join Us? We offer the best rates of pay in the industry. Our aim is to consistently deliver customer service excellence in the communities we serve. We have ambitious growth plans and require a team of qualified individuals who share our passion for outstanding service. Location Benefits: We are conveniently located near overground and underground stations as well as main bus routes. Parking is available for staff members. Interested in Joining Our Team? Please email us if you are interested in this position. We do not take recruitment phone calls.

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