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Job Title: Leasehold Asset Services Manager Contract Type: Secondment or fixed term contract for 6 monthsSalary: £56593.87 per annum (£61478.49 per annum is achieved after 12 months successful performance in the role)Working Hours: 35 hours per weekWorking Pattern: Monday to Friday, HybridLocation: Speke, Liverpool We have an immediate short-term opportunity within the Homeownership Asset Strategy & Delivery team to provide temporary cover for a key operational and service delivery role. This opportunity is intended as a 6 month secondment/fixed term contract to support continuity of service. The focus is on maintaining effective delivery of planned and reactive repairs services for Homeownership customers, ensuring that works are managed through our contractors in a robust, timely and customer-focused way.This would be a good development opportunity for someone with strong asset, repairs, contractor management, leasehold or operational service delivery experience who is looking to broaden their exposure to Homeownership, planned works, customer engagement and service charge-related governance. \n If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. \n Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. \n The difference you will make as a Leasehold Asset Services Manager Responsible for ensuring effective asset services are delivered on behalf of RHO properties, in line with lease requirements, business priorities and the Group’s Asset Management Strategy, ensuring works are delivered to cost, quality and timescales. \n About you We are looking for someone with: • Experience within the building industry, ideally working within the Leasehold Sector. • Relevant building qualification e.g. Higher National Certificate in Building, or equivalent. • Understanding of statutory leasehold legislation. • In-depth knowledge of building regulations. • Ability to interpret leasehold legal terminology. • Experience of producing clear, well-structured reports for senior leadership teams, including Board level, to successfully inform decision making. • Ability to interpret business requirements using a variety of data. • Results driven with strong analytical skills, including the ability to critically analyse complex information. \n Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Assistant Transport Manager – Intermodal UK & International £40k Liverpool L20 We are delighted to assist our client in their search for an experienced Transport Coordinator as they look to recruit to support their expanding UK and international operations. NOTE Candidates MUST have UK & International transport exposure This is a varied and hands-on role, supporting the day-to-day running of transport, customer service and supply chain activities. You will work closely with customers, suppliers, drivers and internal teams to ensure smooth operational delivery across a fast-paced and evolving business. Summary: • Coordinate and support domestic deliveries across the UK across 7 vehicles / 7 drivers. • Liaise daily with customers, suppliers and drivers to ensure smooth delivery and collection operations • Provide a high level of customer service, managing operational queries efficiently • Assist with route planning and scheduling for fleet operations • Support demand forecasting and stock planning to maintain supply continuity • Assist with import and export operations, including coordination with international shipping agents and freight partners • Manage shipping documentation and support customs and logistics administration • Work closely with accounts to resolve invoice and delivery-related queries • Support transport compliance and reporting alongside the Transport Manager • Contribute to wider operational needs across the business as required • React effectively to operational changes, delays and last-minute issues Experience needed: Previous experience within operations, transport planning, logistics or supply chain coordination Must have both UK & International exposure to transport Strong organisational skills with the ability to manage multiple priorities Excellent communication skills, confident dealing with customers, suppliers and drivers Good understanding of UK transport and logistics operations Strong attention to detail and problem-solving ability Competent with Microsoft Office (particularly Excel) Ability to remain calm and make sound decisions in a fast-paced environment Positive, flexible and team-oriented approach Desirable: • Knowledge of ADR or dangerous goods logistics • Experience with import/export shipping and international freight coordination • Familiarity with TMS, route planning or transport systems This is a fantastic opportunity – we look forward to your application. Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Transport & Planning Coordinator c£35k - £40k + Bens Liverpool L20 We are delighted to assist our client in their search for an experienced Transport Coordinator as they look to recruit to support their expanding UK and international operations. This is a varied and hands-on role, supporting the day-to-day running of transport, customer service and supply chain activities. You will work closely with customers, suppliers, drivers and internal teams to ensure smooth operational delivery across a fast-paced and evolving business. Summary: • Coordinate and support domestic deliveries across the UK across 7 vehicles / 7 drivers. • Liaise daily with customers, suppliers and drivers to ensure smooth delivery and collection operations • Provide a high level of customer service, managing operational queries efficiently • Assist with route planning and scheduling for fleet operations • Support demand forecasting and stock planning to maintain supply continuity • Assist with import and export operations, including coordination with international shipping agents and freight partners • Manage shipping documentation and support customs and logistics administration • Work closely with accounts to resolve invoice and delivery-related queries • Support transport compliance and reporting alongside the Transport Manager • Contribute to wider operational needs across the business as required • React effectively to operational changes, delays and last-minute issues Experience needed: Previous experience within operations, transport planning etc Familiarity with TMS, route planning or transport systems Strong organisational skills with the ability to manage multiple priorities Excellent communication skills, confident dealing with customers, suppliers and drivers Good understanding of UK transport operations Strong attention to detail and problem-solving ability Competent with Microsoft Office (particularly Excel) Ability to remain calm and make sound decisions in a fast-paced environment Positive, flexible and team-oriented approach Desirable: • Knowledge of ADR or dangerous goods logistics • Experience with import/export shipping and international freight coordination This is a fantastic opportunity – we look forward to your application. Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk

Company description:Associate Commodity ManagerJob description:Uniting whats next in traffic.Associate Commodity Manager Civils & Installations12-Month Fixed Term ContractAt Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.Our Commitment:At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too.If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it.At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.Do you want to make a difference with the work you do? Join us as an Associate Commodity Manager Civils & Installations. This role will work closely with the Civils & Installations Commodity Manager, providing day-to-day commercial and procurement support across civils construction, installation services, and associated subcontracted works . The Associate Commodity Manager - Civils & Installations will play a key supporting role in ensuring the continuity, compliance, and commercial effectiveness of civils and installation suppliers across live projects and frameworks.This is an excellent opportunity for someone with experience in procurement, commercial management, or supply chain roles within construction, highways, or infrastructure, who is looking to develop their commodity and supplier management experience.Responsibilities:Support the Civils & Installations Commodity Manager in the delivery and execution of commodity strategies for civils construction and installation servicesAssist with sourcing, onboarding, and management of civils and installation contractors, aligned to framework and project requirementsSupport the management of framework agreements and subcontractor contracts, ensuring compliance with commercial and governance standardsParticipate in tendering and RFQ activities, including data gathering, bid evaluation, and commercial assessmentProvide supplier cost, lead-time, and capacity input to internal stakeholders, supporting project planning and bid activitiesMonitor supplier performance, including cost, delivery, safety, and quality metrics, flagging risks or issues as requiredSupport cost control, pricing updates, and commercial reporting across the civils and installations portfolioTrack market conditions, labour availability, and cost drivers impacting civils and installation servicesBuild effective working relationships with internal stakeholders across Delivery teams, Engineering, HSQE, and FinanceQualifications & Experience:Experience in procurement, supply chain, commercial, or subcontract management roles within construction, highways, or infrastructure environmentsUnderstanding of civils works and installation services, such as traffic signal installations, ducting, foundations, reinstatement, or roadside works (desirable)Awareness of subcontractor sourcing, framework agreements, and supplier performance managementStrong organisational and analytical skills with good attention to detailConfident communicator able to work collaboratively across teams and with external suppliersFamiliarity with UK highways frameworks, NEC contracts, or civils procurement environments is desirableWe offer:Competitive base salary plus annual bonus26 days holiday (rising to 29 with service37.5-hour working weekExcellent pension scheme with up to 10% employer contributionFlexible benefits tailored to your needsOngoing training and development, including support for professional membershipsHow do I apply?We can only accept online applications. Click the Apply Now button below to submit your application.About Us:We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world.We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone.Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users.Become a Traffic Transformer and help us to continue transforming towns and cities all over the world.What else do I need to know?To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletterhere.TPBN1_UKTJ

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

MARKETING MANAGER - LUXURY CORNWALL - REMOTE BUT NEED TO BE BASED IN THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

MARKETING MANAGER - LUXURY REMOTE WORKING - CORNWALL - NEED TO BE BASED IN/AROUND THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • Drive the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with digital lead to develop & monitor successful social media programme, • Manage consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

• Business Development Manager role with leading recession proof waste service provider!, • Back up with highly functional operations team, • Personal Development Plan's to support career progression Business Development Manager - Service Contracts Area: Nottingham & Leicester and the surrounding area The Company Our client are a national leading waste management service provider with a superb reputation in the market. They operate across a number vertical sectors offering waste service solutions, demolition services and recycling solutions to corporate and SME organisations. Due to their success, size and in house training and development schemes they offer genuine career prospects. Successful Business Development Managers are regularly promoted into Key Accounts, National Accounts and People Management positions. With strong staff attrition and continuity within their operations teams, service issues are at a low in comparison with most of their competitors. The Role of Business Development Manager This is a field / home based role. As Business Development Manager you will be tasked with targeting predominantly SME organisations in and around the Nottingham area. The successful Business Development Manager will target hospitality, pubs, restaurants retail and commercial businesses (trade waste) selling sustainable reliable waste management solutions / service contracts to businesses. There will also be some responsibility for managing larger strategic accounts. The role is approx. 80% new business and 20% account management. Key aspects of the role will include self-generating appointments, following internal leads, building a pipeline and negotiating. The incoming Business Development Manager will inherit the most well established area. The average Business Development Manager is earning £2K+ per month on top of their basic salary. The Candidate • We are looking for a field sales candidate with a new business personality that has at least 12 months experience., • Candidates that have sold service contracts such as waste, washrooms, hygiene services, data management, security contracts, soft facilities management services will be of particular interest., • Other new business field sales candidates are also encouraged to apply The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan Ref 1745 The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan

About Maslow's Maslow's creates premium hospitality-led members' clubs and flexible workspaces where design, service and operational excellence combine to create exceptional member experiences. As our portfolio continues to grow, we are looking for an experienced Property and Projects Manager to lead the delivery of projects whilst ensuring the ongoing operational performance of our buildings and maintaining the standards expected of the Maslow's brand. Purpose of the Role Acting as the client-side lead, the Property & Projects Manager translates operational requirements into clearly defined scopes of work, coordinates consultants and contractors, and ensures projects are delivered with minimal disruption to members and daily operations. The role extends beyond project delivery and requires a strong understanding of operational building management. The successful candidate will proactively resolve issues across buildings, systems, technology, access control, equipment, suppliers and internal stakeholders, bringing together the appropriate teams to maintain operational continuity and uphold Maslow's brand standards. Key Responsibilities Property Management Own the operational performance of the property portfolio across all sites. Lead the resolution of complex operational issues affecting buildings, building services, access control systems, technology, equipment and member spaces. Coordinate internal teams and external suppliers to minimise disruption to business operations. Develop strong relationships with landlords, managing agents, consultants and service partners. Oversee planned preventative maintenance programmes and reactive maintenance. Maintain statutory compliance across the Houses. Monitor service performance through regular contractor reviews and KPI reporting. Maintain accurate property documentation including O&Ms, warranties, compliance records and asset information. Identify opportunities for continuous operational improvement. Project & Development Management Lead client-side delivery of new developments, refurbishments, fit-outs and capital improvement projects. Translate operational and business requirements into detailed project scopes. Coordinate architects, consultants, contractors and suppliers throughout project delivery. Manage budgets, programmes, risks, procurement and reporting. Deliver projects within live operational environments whilst minimising disruption to members and business operations. Chair project meetings and coordinate internal stakeholders throughout delivery. Manage commissioning, practical completion, snagging, defects and handover processes. Ensure all completed works comply with Maslow's operational, design and brand standards. Capture lessons learned and continuously improve project delivery processes. Operational Delivery & Business Support Act as the operational link between projects and day-to-day business activities. Resolve cross-functional issues spanning operations, facilities, membership, technology, finance and external suppliers. Prioritise multiple operational workstreams across our current three Houses. Coordinate responses to urgent building issues and business-critical operational challenges. Ensure projects are delivered with minimal disruption to members, events and commercial activities. Support operational teams in implementing new processes, systems and building improvements. Supplier & Contractor Management Manage relationships with architects, consultants, contractors, specialist suppliers and FM providers. Manage procurement processes including tendering, contractor evaluation and appointment. Negotiate scopes, programmes and commercial variations. Ensure contractors consistently deliver to Maslow's quality standards. Build long-term supplier relationships that support operational excellence. Brand Standards & Member Experience Champion Maslow's design principles and operational standards across every project. Ensure all completed works align with brand guidelines and member expectations. Balance operational requirements with the premium member experience. Work closely with Membership, Operations and Design teams to maintain consistency across the portfolio. Skills and Experience Essential: Demonstrable experience delivering client-side commercial fit-out or refurbishment projects. Experience coordinating projects within occupied buildings. Excellent stakeholder management across operational and executive teams. Ability to manage multiple concurrent workstreams. Strong commercial awareness and budget management. Excellent problem-solving and decision-making skills. Ability to balance operational priorities with long-term strategic objectives. Desirable: Hospitality, premium workspace or members' club experience. Experience managing multiple operational sites. Understanding of building services and operational facilities management. Experience delivering projects within live hospitality environments. Success after 12-months Successfully delivered annual CapEx programme. Established preferred contractor and supplier framework. Improved project governance and reporting processes. Reduced reactive operational issues through proactive planning. Maintained consistently high operational standards across all Houses. Developed a clear forward pipeline of capital projects and House improvements. *Please note that we do not have a Skilled Worker Sponsor License. TPBN1_UKCT

M4 Recruitment are an employment business and operate as an equal opportunities employer.

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