Service Advisor
2 days ago
Bristol
Patchway, Bristol £27,000 basic salary (OTE up to £34,000) Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Patchway. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an outstanding customer journey. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a seamless experience from initial enquiry through to completion, delivering clear communication and excellent service throughout. Key Responsibilities • Acting as the main point of contact for customers, providing a friendly and professional service, • Booking in vehicles for servicing, maintenance, and repair work, • Liaising with the workshop team to ensure work is completed efficiently, • Explaining required repairs and costs in a clear, customer-friendly way, • Managing job cards, invoicing, and general administrative duties, • Keeping accurate customer and vehicle records, • Recommending additional services and products where appropriate, • Maintaining strong organisation and attention to detail at all times What We're Looking For • Pr...