Trabajos bank customer service en EdinburghCrear alertas

We are recruiting on behalf of our client for the position of Mobile Vehicle Technician in Edinburgh. This is a unique opportunity for an experienced professional to work independently across Edinburgh, Galashiels, and surrounding areas, providing on-site servicing and diagnostics directly from their home location.Benefits:\n\n • Basic salary up to £35,000 depending on experience \n, • OTE upwards of £44,000+\n, • 33 days holiday including bank holidays\n, • Fully equipped company van, start and finish from home\n, • Flexible day/night shifts available\n, • Ongoing training and development, including EV and hybrid certifications\n, • Pension scheme and life assurance\n, • Staff discounts on parts, services, and vehicles\n, • Cycle to work scheme\n, • Access to retail discounts and employee benefits platform\nDuties of a Mobile Vehicle Technician:\n\n, • Conduct servicing, repairs, and diagnostic work at customer premises\n, • Operate from a fully equipped service van, beginning and ending shifts at home\n, • Maintain a high standard of customer service and professionalism\n, • Accurately complete job cards and documentation as a Mobile Vehicle Technician\n, • Use diagnostic equipment to identify faults rapidly and efficiently\n, • Manage daily jobs independently on the road, ensuring timely completion\nRequirements of a Mobile Vehicle Technician:\n\n, • NVQ Level 3 in Light Vehicle Maintenance or equivalent qualification\n, • Full UK driving licence\n, • Proven experience as a mobile or workshop vehicle technician\n, • Strong mechanical fault-finding and repair skills\n, • Ability to work independently and effectively manage daily workloads\n, • Confident in using diagnostic tools and equipment\nThis Mobile Vehicle Technician role presents an excellent career opportunity for a driven and skilled individual seeking a mobile position within Edinburgh. Our client offers a supportive environment and prospects for ongoing professional development.Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Edinburgh and Midlothian, today to discover more about this fantastic Mobile Vehicle Technician opportunity.Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a new job in the motor trade, be sure to contact our team today.

Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh. If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards £26,800 per year Monthly performance bonus of up to £70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • You have the opportunity to earn up to £41900 per year.\n, • Our up to salary includes a market supplement of £50 per week. The payment is subject to tax and NI. All temporary incentives are at the company's discretion and subject to review, variation, and removal. \n \n, • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n \n\n About the role \n\n • Overtime opportunities also available\n, • Fully funded CPC training hours provided\n, • 45 hours per week\n, • You have the opportunity to earn up to £41900 per year.\n\n Do you want more local driving and be a valued member of a delivery team? This may be the role for you. Working 45 hours per week you will enjoy a varied role driving locally as well as building relationships with our regular customers. \n Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. \n Working on an “Any 5 from 7” contract, our shift patterns will include some weekend working. \n You will be responsible for \n Making sure our customers are able to keep their shelves full with the products needed by their customers. You’ll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately. \n You will need \n Cat C / 18T Licence \n Previous experience of driving (at least two years) \n Previous experience of delivery driving is preferred \n Ability to carry out manual deliveries \n Excellent interpersonal skills with a positive customer service attitude \n Good level of literacy and numeracy \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

My client is a very well respected electrical compliance and testing company that has been established for well over 40 years, they cover all over the UK and can claim a lot of very well known companies and organisations as customers. They pride themselves on their engineers’ skills as well as always being one step ahead of the ever changing electrical regulations.They are NICEIC, CHAS, Safe Contractor and BAFE compliant and take their service very seriously to make sure their clients always come back in the future. \n \n \n Benefits and salary of a Fixed Wire Electrical Tester / Remedial engineer :- \n \n\n • 40k basic salary\n, • Bonus scheme for additional fixed wire tests per day and remedial works – 8-9k on top\n, • Employee company ownership scheme\n, • Travel pay\n, • Van, phone, fuel card, electrical testing equipment\n, • Travel, accommodation and meals paid for when working away\n, • Overtime weekend rota\n, • 23 days holiday + 8 bank holidays\n, • Yearly KPI bonuses\n, • Plenty of additional overtime if required\n\n \n \n They are recruiting for a fixed wire electrical tester you will be:- \n \n\n • Doing fixed wire electrical circuit testing in commercial properties (80%)\n, • Doing small EICR remedial works (20%)\n, • Covering around a lot across central belt Scotland with other work further north\n, • Potentially working away 5-10 days per month\n, • Working in offices, commercial buildings and supermarkets\n\n \n Skills / experience needed as a Fixed Wire Electrical Tester :- \n \n\n • Living anywhere in or around the central belt of Scotland but closet to Glasgow would be beneficial\n, • 18th edition needed as well as your electrical 2391 testing certificate or equivalent\n, • Having your AM2 certificate or NVQ Level 3 equivalent would be very beneficial\n, • Good experience doing fixed wire testing and EICR remedial works\n, • Great customer services skills for when you are on site\n, • Be able to pass a DBS check\n\n \n \n For an immediate interview contact Adam Southam \n \n \n #beaFRONTrunner \n \n In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom.

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • You have the opportunity to earn up to £41900 per year.\n, • Our up to salary includes a market supplement of £50 per week. The payment is subject to tax and NI. All temporary incentives are at the company's discretion and subject to review, variation, and removal.\n\n\n, • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n This is a TEMP SEASONAL ROLE, 45 hours per week. Monday to Friday \n\n • You have the opportunity to earn up to £41900 per year.\n\n Overtime opportunities also available \n Do you want more local driving and be a valued member of a delivery team? This may be the role for you. Working 45 hours per week you will enjoy a varied role driving locally as well as building relationships with our regular customers. \n Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. \n Working on an “Any 5 from 7” contract, our shift patterns will include some weekend working. \n You will be responsible for \n Making sure our customers are able to keep their shelves full with the products needed by their customers. You’ll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately. \n You will need \n Cat C / 18T Licence \n Previous experience of driving (at least two years) \n Previous experience of delivery driving is preferred \n Ability to carry out manual deliveries \n Excellent interpersonal skills with a positive customer service attitude \n Good level of literacy and numeracy \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a motivated Junior Field Service Technician to join their dynamic team. If you are looking for an exciting opportunity that allows you to be on the road, work autonomously and solve complex problems, then this is the job for you. Location: You will ideally be based in Edinburgh/Glasgow, although candidates based along the England/Scotland border will also be considered. Hours: 8am - 5pm Monday-Friday + out of hours and on call dutySalary: £32,000 - £34,000 per annum depending on experience + 25 days annual leave + bank holidays, access to employee health scheme, pension As a Junior Field Service Technician, you will support the installation, maintenance, repair, and servicing of physical security products across customer sites. Working closely with experienced engineers, you will learn how to diagnose faults, carry out repairs, and deliver excellent customer service. This role is ideal for someone who enjoys practical, hands-on work, problem-solving, and working independently. You will be provided with the tools, training, and support needed to develop your technical skills and progress within the business.Key responsibilities include:\n\n • Assisting with planned preventative maintenance and reactive service visits.\n, • Supporting the installation and commissioning of security products.\n, • Learning to diagnose and troubleshoot mechanical and electrical faults.\n, • Completing job reports using a company-issued tablet.\n, • Maintaining vehicle stock, tools, and equipment.\n, • Adhering to health and safety requirements and company procedures.\n, • Providing excellent customer service during all site visits.\n, • Supporting senior technicians and collaborating with colleagues across the business.\nOur ideal applicant will have/be:\n\n, • A keen interest in engineering, mechanical, or electrical systems.\n, • Previous experience in a hands-on, technical, maintenance, installation, or customer-facing role would be advantageous but is not essential.\n, • Basic IT skills and confidence using mobile devices or tablets.\n, • A willingness to learn and develop new technical skills.\n, • Good problem-solving ability and attention to detail.\n, • A positive, proactive attitude and strong work ethic.\n, • Excellent communication and customer service skills.\n, • The ability to work independently and as part of a team.\n, • A full UK Driving License.\nOur client offers:\n\n, • Comprehensive training and development programme.\n, • Ongoing support from experienced engineers and management.\n, • Opportunities for career progression within a growing business.\n, • Company vehicle and tools (subject to role requirements).\neSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below. Your CV will then be held on our central database, if for any reason you do not wish us to retain your details, please contact us via .

Ready to take your skills on the road? As a domiciliary optometrist at Specsavers, you can do just that. You'll be driving our services to the doorsteps of the nation, providing eye care to the people who aren't able to come into our stores. But not only do you help them with their sight, you'll be able to support them to get basic tasks done that they wouldn't be able to do without you. Essentially, you'll be bringing smiles and clinical care to the heart of your community. \n Our businessBased on the east coast, covering areas such as Edinburgh, Livingstone, Haddington, Peebles,Galashiels etc, you'll cover a given territory, providing care to patients in their own homes. \n Our teamWe have a wonderful dedicated team ready and waiting for you to meet.Our cars You'll be provided with a company car (or allowance) to bring your care directly to people's homes.What's on offer?As part of our recruitment process we offer a Domi specific CPD training providing you with 1 non-interactive CPD point and an exclusive paid interview experience. As well as all the support, training and development opportunities you can imagine, we have a whole load of benefits on offer for you to enjoy. These include: \n\n • Basic salary £65,000 fte (depending on experience)\n, • Car allowance £5000 fte\n, • Welcome bonus of £10,000 (pro rata for part time)\n, • Internal bonus\n, • 33 days annual leave including bank holiday\n, • Birthday off\n, • Flexible benefits to suit you\n, • Great flexibility with full and part time roles available\n, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too\n, • Specsavers Perks - a portal to a world of great everyday discounts and savings\n, • WeCare - our employee support service to help you and your immediate family when you need it most\n, • Complimentary subscription to the Headspace app\n, • Eyecare and hearcare discounts for you and your family\n, • 1 pair of glasses free per year plus additional discounts\n, • Enhanced family leave and company sick pay\n\n Find out moreWe do need you to have a couple of things to get started in this role.Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date) and you must have a full driving license. You'll also need to be confident, passionate about providing the best customer service and be comfortable working by yourself and as part of a team. Got all of these? We can't wait for you to apply! \n #LI-LM1

Assistant Manager | Fashion Retail | Edinburgh Airport | £29,000 - £30,000 + Benefits \n Are you an experienced Assistant Manager, Supervisor or Retail Leader looking for your next opportunity in fashion retail? \n We're recruiting for an Assistant Manager to join a successful and growing fashion retailer based at Edinburgh Airport. This is a fantastic opportunity to support the Store Manager, lead a passionate team and help deliver an outstanding customer experience in a fast-paced retail environment. \n Please note: This is a full-time, 40-hour position based at Edinburgh Airport. The store trades between 4:00am and 11:00pm, including weekends and Bank Holidays. Full flexibility across these trading hours is essential. \n What's in it for you? \n\n • \n Salary of £29,000 - £30,000 depending on experience \n • \n Bonus opportunity \n • \n Generous staff discount \n • \n Pension scheme \n • \n 25 days holiday plus Bank Holidays \n • \n Excellent career development opportunities \n • \n Supportive leadership team and positive company culture \n • \n Join a retailer recognised as one of the UK's best places to work \n\n The Assistant Manager Role \n Supporting the Store Manager, you'll help drive the commercial performance of the store while leading from the front to deliver exceptional customer service. \n You'll be responsible for: \n\n • \n Coaching, developing and motivating the team \n • \n Driving sales, KPIs and commercial performance \n • \n Delivering an outstanding customer experience \n • \n Maintaining high operational and visual standards \n • \n Supporting recruitment, training and colleague development \n • \n Managing stock, compliance and day-to-day store operations \n • \n Taking responsibility for the store in the Store Manager's absence \n\n What We're Looking For \n We're looking for an experienced retail leader who enjoys developing people and delivering results. \n You'll ideally have experience as an Assistant Manager, Supervisor, Department Manager, Deputy Manager or Store Manager within fashion retail, lifestyle retail, premium retail or a similar customer-focused environment. \n You'll also bring: \n\n • \n Experience driving sales and KPI performance \n • \n Strong leadership and coaching skills \n • \n A hands-on approach with excellent organisational skills \n • \n A passion for delivering exceptional customer service \n • \n Full flexibility to work shifts between 4:00am and 11:00pm \n\n This is a fantastic opportunity to join a retailer that genuinely invests in its people and offers excellent opportunities for career progression. \n If you're looking for your next challenge as an Assistant Manager, we'd love to hear from you. \n Apply today. \n Zachary Daniels is a Niche, National & International Recruitment Consultancy. \n BH36850

You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you’ll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You’ll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role.Key Responsibilities• Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintainedSkills & Experience• Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essentialOur Benefits• An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Dutch- Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in Dutch, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a Dutch- Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Dutch-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Dutch-Speaking Customer Service Advisor Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Dutch-Speaking Customer Service Advisor : German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Cash Assistant \n Do you strive for accuracy in everything you do?You could be our next Cash Assistant. \n \n About the role \n We’re looking for a proactive and detail-driven Cash Assistant to join our Finance team within the Financial Control department. In this role, you’ll play a key part in ensuring timely and accurate allocation of customer payments, as well as the effective management of allocation queries. \n You’ll be responsible for allocating customer payments, resolving anomalies, managing cases and emails within our CRM system, and working closely with both internal and external customers to deliver prompt, high-quality resolutions. \n Accuracy and excellent customer service are at the heart of this role, with a proactive focus on contacting customers to achieve resolution. You’ll track your performance daily against key KPIs, work efficiently to meet SLAs, and support continuous improvement initiatives that enhance our processes and customer experience. \n This is a role where your attention to detail, communication skills, and ability to work in a fast-paced environment will make a real difference. You’ll also play an important part in upholding Business Stream’s values and complying with key policies such as Data Protection, Information Security and Records Management. \n \n What makes you just right for us? \n You’ll thrive in this role if you bring: \n \n Essential skills & experience \n\n • A proven track record of handling customer enquiries by phone, email or online chat with confidence and professionalism.\n, • High levels of accuracy, especially when working with high volumes and tight deadlines.\n, • Excellent planning and prioritisation skills, with the ability to manage multiple tasks at once.\n, • Strong problem-solving abilities and a customer-focused mindset.\n, • Clear and effective communication skills, both written and verbal—able to simplify complex information for others.\n, • Experience working to deadlines while maintaining high-quality output.\n, • A history of identifying opportunities for process improvement.\n, • Confidence in sharing knowledge to support others.\n, • Previous experience in a cash team (desirable).\n\n \n Skills and behaviours \n\n • Proficiency in MS Office and Excel.\n, • Strong numerical skills.\n, • Confident and professional telephone manner.\n, • A clear communicator.\n, • Ability to build strong working relationships across teams.\n, • A quick learner, adaptable, resilient and self-motivated.\n, • A team player who takes ownership and delivers results.\n\n \n What’s in it for you? \n You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. \n \n\n • Salary up to £26,500 plus bonus up to 10%\n, • Attractive pension plan\n, • 31 days annual leave and six bank holidays\n, • Subsidised staff restaurant and free gym membership\n, • Employee discounts\n, • Salary sacrifice schemes including cycle to work\n\n \n Why we’re the right fit \n We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. \n \n Who we are \n Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. \n \n How to make this job all yours \n We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 07 August at 5pm. \n \n A Disability Confident Committed Employer \n If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First Managed Print Services business, leading sustainability in our sector. \n Instead of the traditional ‘take-make-waste’ model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers. \n As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. \n Responsibilities: \n\n • \n Log, manage and update installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status \n • \n Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered to a high standard of customer service \n • \n Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management \n • \n Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first point of contact for colleagues and supporting continuous improvement in system usage and digital processes \n • \n Support the installation, configuration and commissioning of Multi-Functional Devices (MFDs), ensuring all installation activities, customer information and asset records are updated digitally in line with company procedures \n • \n Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate with colleagues, coordinate installation schedules, report on activities and track work progress \n • \n Work collaboratively with engineers, workshop staff, warehouse colleagues and management to coordinate installations, prioritise workloads, manage equipment and ensure customer expectations are consistently met \n • \n Assist with digital stock control and inventory management, tracking equipment and parts usage, recording asset movements and identifying discrepancies through company reporting systems \n • \n Adhere to Agilico's quality, health & safety and data management standards, ensuring all installation records, service logs and customer documentation are complete, accurate and audit-ready \n\n What we are looking for: \n\n • \n Good understanding of IT \n • \n Must be a driver \n • \n Hands on person \n • \n Troubleshooting/problem solver \n • \n Good communication \n\n Working hours:Monday to Friday, 9am to 5pm \n Benefits: \n\n • \n Opportunities to progress and grow your career \n • \n 23 days holiday plus bank holidays, rising to 28 days after 5 years \n • \n Stakeholder pension scheme & death in service benefit \n • \n Agile Perks reward platform offering discounts and great deals \n • \n Healthcare cash plan covering everyday expenses such as opticians, dentist etc \n • \n Cycle to work scheme \n • \n Volunteer days \n • \n Referral bonuses if you nominate a friend or a new customer \n • \n Employee Assistance Programme – free advice on relationships, mental health and financial planning and more. \n • \n Enhanced maternity and paternity scheme \n\n Future prospects: \n 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. \n Important information: \n This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. \n Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. \n On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. \n If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! \n Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

A leading UK outdoor activity travel company is seeking a Private Trip Planner (Travel Consultant) to join its dynamic Tour Operations team, helping to create exceptional cycling and hiking travel experiences across the UK. Offering a competitive salary of £30,000 - £33,000 per annum, fully home working (must be UK based) and excellent benefits, this is a fantastic opportunity to join a growing and entrepreneurial travel business. Working across both B2C and B2B products, you will be responsible for planning and coordinating bespoke itineraries, managing supplier relationships and ensuring every trip runs seamlessly from initial enquiry through to completion. The successful candidate will have previous experience of creating itineraries for a UK Destination Management Company, and ideally a passion for exploring the great British Countryside. \n JOB DESCRIPTION \n\n • Plan and coordinate detailed itineraries for individuals and groups, including accommodation, transport, activities and dining arrangements.\n, • Work closely with Commercial and Product Managers to create exceptional active travel experiences.\n, • Liaise directly with clients to understand their requirements and tailor itineraries to suit their needs and budgets.\n, • Conduct destination and supplier research to identify the best accommodation, activity and experience providers across the UK.\n, • Manage all bookings and trip logistics, ensuring every aspect of the itinerary is confirmed and delivered smoothly.\n, • Build and maintain strong relationships with suppliers, negotiating rates and managing payment and cancellation deadlines.\n, • Provide outstanding pre-departure and in-trip support to customers and guides, resolving any issues quickly and professionally.\n, • Identify cost-saving opportunities while ensuring trips remain within agreed budgets.\n, • Think creatively to overcome operational challenges and deliver the highest levels of customer satisfaction.\n, • Support Product Managers in sourcing new suppliers and continually improving the company's product offering.\n\n THE PACKAGE \n Starting salary of £30,000 - £33,000 per annum, dependent on experience. This is a full-time, hybrid position, based in Oxfordshire or can be fully remote. \n Benefits include: \n\n • Flexible hybrid working or fully remote\n, • 25 days' annual leave, plus bank holidays.\n, • Access to the Heka employee benefits platform.\n, • A dynamic, entrepreneurial working environment.\n, • The opportunity to play a key role in delivering exceptional active travel experiences across the UK.\n\n EXPERIENCE REQUIRED \n Previous experience within the inbound travel industry and itinerary planning is essential. We are looking for someone who is organised, commercially aware and passionate about delivering exceptional customer experiences. \n You should be able to demonstrate: \n\n • Previous experience in travel planning, tour operations or a similar role.\n, • Strong knowledge of UK destinations.\n, • Excellent customer service and communication skills.\n, • Outstanding organisational and time management abilities.\n, • The ability to manage multiple itineraries simultaneously.\n, • Strong problem-solving skills with a proactive and creative approach.\n, • Experience building and managing supplier relationships.\n, • Experience using CRM and booking systems.\n, • Good working knowledge of Microsoft Office applications.\n, • A personable, collaborative approach and genuine passion for creating unforgettable travel experiences.\n\n INTERESTED? \n Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or

Assistant Store Manager \n Edinburgh | £29,000 + Store Bonus | 40 Hours per Week \n Are you an experienced retail leader looking for your next challenge? Would you love the opportunity to move into fashion retail with a well-established and growing retailer? \n We're recruiting for an Assistant Store Manager to join a busy Edinburgh store. This is an excellent opportunity for someone with supervisory or management experience from any retail environment who is passionate about delivering outstanding customer service, developing people and driving commercial results. \n Working alongside the Store Manager, you'll play a key role in leading the team, maintaining high operational standards and creating an exceptional shopping experience. You'll take ownership of the store in the Store Manager's absence, support the development of your team and help drive sales and performance through strong commercial decision-making. \n Assistant Store Manager - What you'll be doing: \n\n • Supporting the day-to-day running of a busy retail store.\n, • Leading, motivating and coaching the team to deliver excellent customer service.\n, • Driving sales performance and achieving store KPIs.\n, • Analysing commercial reports and making decisions to improve performance.\n, • Supporting recruitment, onboarding and team development.\n, • Ensuring excellent standards of stock control, merchandising and store presentation.\n, • Managing store opening and closing procedures, including security and daily briefings.\n, • Maintaining compliance with health & safety and operational procedures.\n\n Assistant Store Manager - What we're looking for: \n\n • Previous experience in a retail management or supervisory role.\n, • A commercially minded leader who understands KPIs and store performance.\n, • Strong people management and coaching skills.\n, • Excellent organisational and communication abilities.\n, • Someone who thrives in a fast-paced retail environment.\n, • Happy to work a flexible rota, including early mornings, evenings and weekends.\n\n Retail experience can come from any sector, whether that's supermarkets, convenience, DIY, homeware, health & beauty, discount retail, hospitality retail or fashion. If you're looking to take the next step into fashion retail, we'd love to hear from you. \n Assistant Store Manager - What's on offer: \n\n • Salary of £29,000\n, • Store bonus scheme\n, • 40-hour contract\n, • 25 days holiday plus bank holidays\n, • Pension scheme\n, • Excellent staff discount\n, • Ongoing training and career development\n, • Health & wellbeing benefits\n, • Additional lifestyle and retail discounts\n\n If you're a motivated retail leader looking for a fresh challenge with genuine career progression, apply today.

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n We are looking for "night owls" with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of our vibrant night team you will thrive on teamwork and you'll be motivated to do a great job. The role that you play on nights is key to the wider success of the store so you will be truly appreciated. \n We are 5/7 day operation and nights too! (check our website for specific opening times.) \n We only recruit individuals who are aged 18 and over \n You will be responsible for \n You’ll ensure our customers needs are exceeded at all times working in a number of areas of the store, so no two nights will be the same. Whether it’s filling shelves, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. \n You will need \n A can do attitude and be willing to go the extra mile. \n A great team ethic as you will be fulfilling a key role where you will be relied on as much as you will rely on others. \n • Due to the nature of the role, applicants must be over 18 years of age. \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n This is a seasonal temporary role. This is also a part time role for 30 hours per week \n You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. \n Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. \n You will be responsible for \n Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. \n Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. \n Responsible for providing a high standard of customer service by processing deliveries efficiently and to target. \n Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. \n You will need \n A can do attitude and feel comfortable working to meet designated pick rates.A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.Always be there, on time and properly presented. \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

Closing date: 04-08-2026 \n\n Customer Team Leader \n\n\n Location: 26-28 Frederick Street , Edinburgh, EH2 2JR\n\n\n Pay: £14.48 per hour\n\n\n Contract: 24 hours per week + regular overtime, permanent contract, part time\n\n\n Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview\n\n\n 30% colleague member discount in store - see below for more benefits\n\n\n Apply easily from your mobile by completing our assessments - no CV needed!\n\n\n \n \n\n\n You must be aged 18+ to authorise age-related sales\n\n\n Join us as a Customer Team Leader and take the next step toward managing your own store.\n\n\n \n As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.\n \n \n \n \n \n \n Why this job matters:\n \n\n\n You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.\n\n\n \n \n\n\n What you’ll do\n\n\n \n \n • Own the day-to-day running of the store by leading the team on your shift\n, • Motivate, coach, and support your team to deliver great service and efficient operations\n, • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members\n, • Support store performance through merchandising, stock accuracy, and HR processes\n, • Champion Co-op through community engagement and membership growth\n \n \n \n What you'll bring:\n \n \n \n \n \n We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring;\n \n \n \n, • Passion for people and leadership\n, • The ability to work flexibly and lead by example\n, • Skills in retail, merchandising, or team management (experience not essential)\n \n \n \n Why Co-op?\n \n \n \n \n \n At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:\n \n \n \n, • Full training and career development resources\n, • 30% discount on Co-op products in store\n, • Flexible access to your pay as you earn it\n, • Up to 10% pension contributions\n, • 36 days of holiday (pro-rata, including bank holidays)\n, • 24/7 access to GP appointments, and colleague support programme\n, • Cycle to work scheme\n, • Market-leading policies to help you though life's big moments\n \n \n \n A place you'll belong:\n \n \n \n \n We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.\n \n \n We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.\n \n \n Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion\n \n \n As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.\n \n \n \n \n \n \n We reserve the right to remove a vacancy before the scheduled closing date.\n \n \n \n \n \n \n \n \n \n \n

MOT Tester – Porsche Centre Are you an experienced MOT Tester with a passion for precision, performance, and premium vehicles? We are looking for a dedicated professional to join our team at our Porsche Centre Edinburgh. About the Role As a dedicated MOT Tester, you will be responsible for carrying out MOT inspections in line with DVSA standards, ensuring every vehicle meets the highest levels of safety, performance, and quality expected of our brand. Working within a state-of-the-art workshop, you'll be part of a team committed to excellence and customer satisfaction where our objective is to exceed our customers expectations. Key Responsibilities Conduct MOT tests in line with current DVSA regulations Identify and report any vehicle defects or required repairs Ensure all work is completed efficiently and to the highest standards Maintain accurate records and documentation Work collaboratively with the Aftersales and Workshop teams What we are looking for Valid MOT Tester licence (essential) Proven experience in a similar role Strong attention to detail and a commitment to quality Ability to work in a fast-paced, premium environment Excellent communication and teamwork skills Technician qualifications (Level 3 or equivalent) desirable What We Offer Competitive salary and performance-based bonus Ongoing manufacturer training with Porsche Access to cutting-edge tools and technology A professional and supportive team environment Opportunity to work with one of the world's most prestigious automotive brands If you take pride in your work and want to be part of an iconic brand where quality matters, we want to hear from you! Apply now and take your career to the next level with Porsche Centre Edinburgh. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers! Have a good trip, and see you soon

\n Claims Handler/Customer Service Advisor - Salary - £26,700- £29,600 \n This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. \n We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. \n \n A bit about the job: \n\n • \n Acting as the first point of contact for customers calling about their home insurance claims \n • \n Providing clear, empathetic guidance and professional support throughout the claims journey \n • \n Managing customer expectations and helping guide them through next steps \n • \n Working towards individual and team performance targets while maintaining excellent customer outcomes \n • \n Confidently using technology and multiple systems to manage claims accurately and efficiently \n\n \n Skills and experience we’re looking for: \n\n • \n A resilient, enthusiastic and customer‑focused approach \n • \n The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset \n • \n The ability to remain calm, empathetic and professional in challenging situations \n • \n Strong communication skills are essential \n • \n Good IT skills and confident using Microsoft packages e.g. Outlook and Word \n • \n Customer Service or Claims handling experience is desired \n\n \n Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. \n Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. We only work 1 in 4 Saturdays. \n In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. \n \n What you’ll get for this role: \n \n Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. \n\n • \n Starting salary of £26,700 (depending on location, skills, experience, and qualifications). \n • \n Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. \n • \n Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. \n • \n 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days \n • \n Aviva-funded Private Medical Benefit to help you get expert support when you need it \n • \n Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts \n • \n Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme \n • \n Brilliantly supportive policies including parental and carer’s leave \n • \n Flexible benefits to suit you, including sustainability options such as cycle to work \n • \n Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others \n • \n We take your wellbeing seriously with lots of support and tools \n\n \n Aviva is for Everyone \n \n We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. \n We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. \n Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. \n \n How to apply \n \n We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Gyula at gyula.martinak@aviva.com. \n

Commercial Catering Engineer / Laundry Engineer -Basic salary up to £45,000 -42.5hr working week -Door to door pay -Overtime rates -Weekend only on-call £100 standby -Van & Fuel Card We are a large national commercial catering and laundry service and maintenance provider working predominantly in the care sector. As a Commercial Catering and Laundry Engineer, your key responsibilities will include service, maintenance, repair and fault finding of gas and electric kitchen and laundry equipment. This role is field based and will require you to be customer facing as well as meeting clients. Key Responsibilities: Service, reactive maintenance and breakdown of commercial catering & commercial laundry equipment Field based meeting clients - Customer facing position Essential Qualifications / Experience: Comcat (phone number removed) Commercial ACS Gas Laundry Qualifications: CLE1 / CCLNG1 / CONGLP1PD / COCCLNG1 LPG / F-gas Qualifications (would be an advantage) Relevant electrical experience (18th edition, HNC, NVQ, City and Guilds in electrics would be an advantage) Full Driver’s Licence Benefits Package: Competitive basic salary from £40,000 - £45,000 depending on experience / location 42.5 hour working week Door to door pay Overtime paid at x1.5 On call rota 1 in 6 weekends only £100 standby allowance (£50 if not called out) 22 days holiday + Birthday + 8 Bank Holidays (Increasing with length of service) Transit custom van + fuel Card (Personal use of van) Private Pension £250 Tool allowance per annum * Smart phone, Laptop & PDA

Bank Host and Catering Assistant | Spire Edinburgh | Bank Work - Flexi Shifts | Spire Edinburgh Hospital are looking for a Host and Catering Assistant to join their team on a Bank basis. This is a great opportunity for someone looking to progress their customer service and catering skills within a private hospital environment. Duties and responsibilities In this fast-paced role, you will be required to assist our Catering team in providing exemplary Care to patients who are on our wards, you will be responsible for assisting them with menu options, general tidying and ensuring refreshments are regular Assisting our Chefs with some food preparation and stock rotation in our restaurant areas As a catering assistant, you will be expected to have exceptional customer service and the ability to serve our guests in a friendly, approachable manner Quality assurance and Patient Confidentiality must always be maintained You will be pivotal in ensuring full compliance with all Health and Safety requirements Who we're looking for Experience within Catering environment is essential for this role An understanding of or basic qualification in Food Hygiene is essential for this role, we will arrange for you to receive your Level 2 training in house You must have proven experience working unsupervised and on your own initiative A positive and flexible approach to Customer service and strong communication skillsBenefits: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Free uniform - Free DBS - Full induction, including mandatory training updatesKnowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Porter | Full Time | Competitive Salary | Perm 37.5 hours | Spire Murrayfield| Spire Murrayfield Hospital are looking for a Porter to join their dedicated team on a Full time Basis. As Bank Porter you will work as multi-skilled member of the team providing high level, quality support to the hospital working with the minimum of supervision, covering any of the courier, portering, theatre, cleaning and security duties. Who we're looking for Excellent customer service and providing a friendly ear to patients during what can sometimes be a particularly unsettling time, our team of Porters provide a vital service in our hospital. Although escorting patients in a safe and friendly manner is a key function you will also be required to perform a number of varied duties such as couriering equipment and pathology, cleaning, gardening and site security. Managing the post and deliveries, all waste collection and disposal (including clinical) Movement of all goods and equipment when required and any additional tasks as requested.Contract Type: Full time, Perm Details of shift pattern 6-2 8-4 1-9 1 in 3 Saturdays shift normally 7-3 but extra on request Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people

Job Title: Maintenance Electrician – Retail Shopping Centre Location: Central Edinburgh Base Salary: £45,000.00 per annum + Call out + overtime OTE: £52,000.00+ per annum Overtime Monday to Saturday AM - Paid at 1.5x Hourly Rate | Overtime Saturday PM/ Sunday - Paid at 2x Hourly Rate (Potential for 5-20 hours per month of overtime, although not guaranteed) Benefits: Company pension scheme, 33 days holiday (including bank holidays) Hours: 40 hours a week – Monday to Friday On call / Standby: 1 week in every 5 Our client, a national leader in the facilities management space, are seeking a qualified electrician to integrate in to their successful electrical team at a showcase shopping centre Job Purpose This is a key position, carrying out planned and reactive Electrical maintenance across a large shopping centre in Central Edinburgh. The purpose of this role is to carry out technical repairs and minor PPM’s, as well as reactive works to keep the centre running. You will ensure that all technical and compliance paperwork is always completed and up to date. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down company Health and Safety policy. Key Accountabilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed Conduct emergency lighting tests and repairs Fault Finding, electrical maintenance works Identify non-repairable faults in plant and machinery and promptly advise the line manager of findings Ensure that compliance documentation is always completed and up to date Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running of the site Carry out surveys and complete reports as required Always comply with company Health and Safety policy You will be part of a 24/7 call out rota (1 week in every 5) Knowledge, Skills and Abilities Required: City and Guilds 236 Part 1 + 2 or NVQ/ SVQ Level 3 in Electrical Installation or equivalent. AM2 or approved electrician status 18th Edition Wiring Regulations (BS7671: 2018) 2391 would be beneficial. 3 Phase Electrics and its applications Achievement of PPM schedule within agreed timescales Respond to service call requests within agreed timescales * Candidates with their own vehicle would be preferred and free parking is available. To apply for this role please submit your full and up to date CV to Andrew Bridges at PDA SEARCH & SELECTION LIMITED

About the role Porsche Centre Edinburgh currently has a great opportunity available for a Valeter to join our talented team. As a Sytner Valeter, you will be responsible for all aspects of vehicle valeting, including prepping and cleaning customer's vehicles to a high standard. You will also ensure that all vehicles are presented in pristine condition and that faults are picked up on prior to the vehicle being handed over to the customer. You will also maintain high standards of housekeeping within your working area. Sytner Valeters work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Don't worry if you do not have previous experience, as full training will be given to the right candidate. We are looking for someone who has a fantastic attitude and behaviour, and who is passionate about delivering excellent customer service. Ideally, you will have fantastic attention to detail and be committed to delivering the very best quality and standards for our customers. We are looking for a hardworking individual, who is a reliable team player with a flexible approach that is needed to work well within a busy environment. When applying for this role please consider that we require candidates to have previous experience in a Valeting position as a minimum requirement for this role Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Turkish (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Have a good trip, and see you soon

Job Title: Area Maintenance Manager (Retail FM) Location: North Scotland and Edinburgh Contract Type: Permanent Working Hours: 40 Hours Per Week (On Call 1 in 7 cover, incl weekends) Salary: £54,621.00 (circa, depending on experience) + Car / Car Allowance of £5,700 + Annual Bonus! We have an exciting opportunity for an experienced Area Maintenance Manager to join our team, working with one of our major UK retail clients. In this role, you will lead a mobile technical team, ensuring the effective delivery of Planned Preventative Maintenance (PPM) and Reactive Maintenance services. A key part of this position is fostering strong client relationships, maintaining excellent communication, and ensuring our service consistently meets expectations. You will be responsible for managing both your technicians and client interactions, ensuring a customer-focused approach that builds trust and long-term partnerships. Service delivery must align with all legislative and regulatory standards, as well as agreed service levels. Additionally, you will oversee a schedule of compliance audits, taking prompt corrective action where necessary. Driving continuous improvement, supporting training, and enhancing operational processes will also be integral to your success in this role. If you are passionate about delivering exceptional service, building strong relationships, and leading a high-performing team, we’d love to hear from you! Key Responsibilities: Deliver Outstanding Customer Service: Ensure all sites are fully covered 24/7, 365 days a year, to provide both reactive and planned maintenance, maintaining high service levels that meet client expectations. Client-Focused Performance Management: Monitor and address any underperformance against KPIs, ensuring corrective action plans are in place to drive continuous improvement and enhance client satisfaction. Technical Support & Team Development: Provide expert guidance, coaching, and support to the mobile engineering team, ensuring they are equipped to deliver high-quality service to clients. Resource Management for Service Excellence: Ensure all necessary tools and equipment are available so that maintenance work can be carried out efficiently, minimizing disruptions for the client. Collaborative Support & Leadership: Assist the Divisional Operations Manager with technical, personnel, and FM process issues, ensuring seamless service delivery that aligns with client needs. Operational Continuity: Provide cover for the Divisional Operations Manager when required, ensuring consistency in service and client communication during absences, holidays, or meetings. Financial Responsibility: As an Area Maintenance Manager, you will play a critical role in budget control and cost management, ensuring that all financial decisions align with business objectives while delivering high-quality service to our clients. Your key responsibilities include: Effective Budget Management: Oversee all expenditure across your allocated area, ensuring strict cost control within agreed site budgets. Financial Accountability: Ensure all spending approvals comply with designated levels of spend authority, maintaining transparency and financial discipline. Driving Business Growth: Identify and implement cost-effective business development opportunities within budget, enhancing service offerings for the customer. Strategic Planning & Investment: Collaborate with the customer and designated managers to support the development of capital plans and projects, ensuring financial efficiency and long-term value. This role requires a commercially aware leader who can balance cost control with service excellence, ensuring both financial sustainability and customer satisfaction. People Responsibility: As an Area Maintenance Manager, you will lead from the front, setting clear standards and expectations for your team. You will be responsible for the direct line management of all Mobile maintenance teams, ensuring they are fully equipped to deliver outstanding service. Your key responsibilities include: Building a High-Performing Team: Leading recruitment and induction processes to ensure the right talent is brought into the team. Developing & Coaching: Providing ongoing training, development, and appraisals to help technicians reach their full potential while aligning with company processes. Ensuring Compliance & Competency: Regularly reviewing legal training requirements and ensuring all team members are validated and up to date with industry and company standards. Setting the Standard for Performance: Holding technicians accountable for delivering all aspects of their roles, ensuring high-quality service and professionalism. Upholding Conduct & Capability: Managing team conduct and performance effectively, applying disciplinary procedures where necessary in line with company policies. Managing Attendance Fairly & Consistently: Monitoring absence within the team, ensuring return-to-work interviews are conducted and any support needed is provided. This role requires a proactive leader who leads by example, maintains high standards, and fosters a culture of excellence and accountability The ideal candidate: Flexible to be available / on call out of hours Full driving license. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity – Employee Discount Platform Employee Value Awards up to the value of £250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) * First Bus Commuter Club – Discounted Bus Travel

Are you looking for a fresh start? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo. If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success. The Role As a Customer Account Manager you will be involved in the whole process of providing loans to our customers focusing on collections. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. If you have the following skills, then a Customer Account Manager role could be right for you: • Customer Focused • Strong Communication skills and Confidence • Self-Development • Team Work • Enjoy working with targets The Salary Competitive salary plus monthly bonus Rewards Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits: • Bonus scheme • Private healthcare • Life assurance • Excellent company pension 3% employee to 8% employer contribution • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) • Cycle to Work vouchers • Retail Discounts • Tech scheme • 3 Charity Volunteering Days At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders

Warehouse Supervisor Duties & Responsibilities This is a hands-on role, you will be an integral part of the site Leadership Team and will manage all daily yard, sawing, warehousing & operational activities, driving process and operational efficiencies and coordinate all goods in and picking operations, ensuring, and improving a level of productivity, profitability and efficiency which meets the site’s business requirements to exacting health and safety, quality, and customer delivery performance parameters, this includes Monday to Friday 8.30 am to 5pm. Supervisor the Team Leaders and to continually achieve and wherever possible exceed productivity, customer service and quality target levels across the range activities undertaken by the site. To develop a “safety-first” approach within Operations and embed a culture of continuous improvement. To ensure that a strong customer-focus is created throughout the site and sustained, through standardised application of lean techniques. To improve all yard /site processes from order receipt through to the fulfilment of customer deliverables. To drive organisational improvements at every level across the site, taking responsibility, and accountability for performance management of all relevant staff Ensure that all warehouse staff are working effectively, and site is maintained at the highest standard. Ensuring the operational capacity, including processing and distribution, satisfies customer requirements both current and projected; that sites operate effectively for storage and agreed goods in procedures to maintain the integrity of stock. Maintain and recommend improvements as necessary to the condition and performance of site. Maintain site security and protect assets to limit liability and minimise loss. Role Requirements A safety focused attitude and experience of managing safety, quality, and group policies. NEBOSH or IOSH managing safety qualification Previous experience in a similar supervisory role within an Operational environment with demonstratable experience in manging people up to and inclusive of disciplinary processes. Possess good written and verbal communication skills as well as IT based understanding. Demonstratable implemented evidence and substantial understanding of lean manufacturing processes. A full Uk driving licence. Comprehensive package includes £45,000 - £50000 per annum plus overtime Bonus Potential Pension & Life Assurance 25 days holiday plus bank holiday Keywords: Warehouse Supervisor, Warehouse Manager, Warehouse Team Leader, Stores Supervisor, Logistics Supervisor, Distribution Supervisor, Operations Supervisor, Yard Supervisor, Site Supervisor, Depot Supervisor, Shift Supervisor, Production Supervisor, Supply Chain Supervisor, Warehouse Operations Manager, Stock Control Supervisor

ASA Recruitment’s client, a Public Sector organisation in Edinburgh, is currently looking to recruit a Finance Assistant, on an initial 2-month contract (with potential extensions) on a rate of c.£14.34-15.27/hour PAYE (based on experience). This role will be based fully onsite in Edinburgh. The Role: Undertake a wide range of Finance Operation processes within the Finance team, including maximise the collection of payments from commercial businesses, allocation of monies collected and Accounts payable activities. Contribute to the provision of consistent Finance Operations services across the organisation. Responsibilities: Undertake a wide range of financial processes across all aspects of Finance Operations, across more than one system and in addition to People and Money Identify and input Payables, Receivables and banking transactions in People & Money quickly and accurately in line with established control processes and procedures Ensure local business needs are identified and met, e.g. coordinating urgent requests through to payment run processing, payment plans, management of debt resolve finance processing errors Carry out supplier and customer account maintenance Aid the resolution of any issues with integrations, processes and requirements particular to your satellite team, including reconciliation between systems, making sure they match and undertaking corrections as required Provide advice and guidance to customers, clients, suppliers, staff and other stakeholders and deliver effective customer service Contribute to related finance processes throughout the year Contribute to reconciliation of supplier and customer accounts and bank reconciliations. Receive and respond appropriately within time commitments to the wide range of customer and client enquiries about finance processes, transactions, errors and issues specific to the satellite area, judging when to pass on, or to involve others, to provide an effective customer service. Understand and balance local requirements whilst operating consistently with Finance Operations processes, procedures and policies. Maintaining local KPIs to ensure an effective customer service. Contribute to the preparation of reports on Finance Operations processes, e.g. Payment volumes, invoices paid on time, overdue payments, etc. Identify trends and problems and provide suggestions for improvement. Facilitate the resolution of queries, whether posed by customers, clients or organisation staff, thus clearing disputed items and enabling payment. Contribute to the development and improvement of local systems and services provided by the organisation to its staff, clients and other customers.Check, prepare and input new customer accounts or amendments to existing accounts. Process customer payment plans. Input, check, post and issue invoices and credit notes. Prepare late payment charge invoices. Contribute to individual account reconciliation, monthly reconciliations and collation of statistics Essential Experience: A background in bookkeeping/accounting and ability to perform the necessary financial reconciliations Experience in the area of Accounts Payable and Receivables Experience of an integrated accounting package Understanding of financial controls Competently skilled in the use of MS Office, particularly Excel A logical, focused and constructive approach Attention to detail and accuracy Ability to organise and prioritise personal workload and demonstrate a flexible approach to work demands Self-motivated, professional and pro-active approach to work Resourcefulness and ability to use initiative and be proactive, in combination with a high level of teamwork skills. Experience of providing excellent customer service Strong communication skills including confident telephone manner Well-developed problem-solving skills Desirable Experience: Experience of working in a large, multi-departmental organisation * Experience in relevant business of the satellite team e.g. hospitality etc

Job Title: Refrigeration EngineerLocation: EdinburghPay Range/details: £47,676.66 per annum(incl.13 standby payments)Contract Type: PermanentOmega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits.Key Responsibilities - Refrigeration EngineerCarry out reactive and planned refrigeration maintenance within agreed timescales.Diagnose faults, identify non-repairable issues and recommend replacements.Complete all PPM, technical and compliance paperwork accurately and on time.Order and fit parts in line with company procedures.Respond promptly to Helpdesk service calls and complete repairs efficiently.Communicate issues affecting store operations to GSMs and build strong working relationships.Complete surveys, reports and job documentation as required.Participate in the out-of-hours standby rota and arrange cover when needed.Working with CO? refrigeration pack systems.Planned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment)Qualifications & Requirements - Refrigeration EngineerTime-served apprenticeship with NVQ/C&G refrigeration qualification.C&G 2079 / CITB refrigerant handling certificate / F Gas Category 1Strong refrigeration, electrical, mechanical and diagnostic skills.Ability to read technical drawings and apply relevant H&S legislation.Good communication and customer-facing skills.Self-motivated, professional and able to work at heights using access equipment.Full UK driving licence essential.What we can offer - Refrigeration Engineer33 Days Holiday (Inc. Bank Holidays).Private Pension.HealthShield Cashback Plan - Reclaim part of your dental/optical costs.OneCity - Employee Discount Platform.Employee Value Awards up to the value of £250.Access to Costco Personal Membership Subscription.Mental and Physical Health Services (Wisdom, Thrive, SkinVision).Electric Car Scheme (Criteria Applies).First Bus Commuter Club - Discounted Bus Travel.For more information on this role, please contact Michael Farrell on 01453 829768 or send a copy of your CV toCandidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position.For details of other opportunities available within your chosen field please visit our websiteOmega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process.TPBN1_UKTJ

Receptionist FTC | Edinburgh | Customer Service, Administration | Private Hospital | FTC Full-time 12 Months | Spire Murrayfield Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. Duties and Responsibilities Welcoming, registering, including the accurate collection of credit card details and patient information. Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. Compliance with NHS forms and processes. Processing in-patient/out-patient charges. Cash handling strictly within the parameters of the 'Handling Cash Policy'. Discharge of patients onto computer system ensuring accuracy of all information. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis. Who we're looking for - A personable individual with the ability to work on own initiative as well as part of a team - Good basic PC skills, including Word, Excel and Outlook - Excellent customer service skills - High degree of accuracy in administration - Great communication skills at all levels - Experience in a customer service environment - Experience with information management systems - Switchboard experience Working Hours: Full-time 37.5 hours 6-2 6:30-2:30 9:30-5:30 12:30-8:30 * 1 in 4 Saturday Contract Type: FTC 12 Months Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Free off-site parking for staff Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards

Russian-Speaking Customer Service Advisor Join a Global Travel Brand & Help Customers Explore the World! Edinburgh £26,800 per annum + Monthly Bonus Full-Time - 37.5 Hours Per Week, Monday to Friday 8am - 4:30pm. Please note there will be required flexibility to work weekends if the client requires. Are you fluent in Russian and English and passionate about delivering exceptional customer service? We're looking for enthusiastic, customer-focused individuals to join one of the world's leading online travel companies. Every day you'll help customers with their travel plans, from hotel bookings and flight enquiries to resolving issues and creating memorable experiences. If you enjoy helping people, thrive in a fast-paced environment and want genuine opportunities to develop your career, we'd love to hear from you. What You'll Be Doing Deliver outstanding customer service in both Russian and English via phone, live chat and email. Assist customers with hotel bookings, flight enquiries and a variety of travel-related questions. Take ownership of customer queries from start to finish, ensuring every issue is resolved efficiently. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining exceptional quality. Navigate multiple systems confidently to find solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English (spoken and written). Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage several live chats. A positive attitude with the ability to remain calm under pressure. Motivated to learn, develop and build a long-term career. Experience within the travel industry is beneficial but not essential. What's In It For You? 33 days annual leave (including bank holidays). Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations, recognition awards, free lunches, games and seasonal social events. Why Join Us? This is more than just a customer service role. You'll become part of a friendly, supportive team within a global travel business that invests in its people. Whether you're looking to develop your customer service career or take your first step into the travel industry, you'll receive excellent training, ongoing support and opportunities to progress. If you're fluent in Russian, enjoy helping people and are looking for your next exciting opportunity in Edinburgh, we'd love to hear from you. Apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and another language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers. Have a good trip, and see you soon

Position: Contract Manager Salary: Between £43,000.00 & £53,000.00 per annum (DOE), paid monthly on the 28th Vehicle: Company vehicle provided with a fuel card Employment Type: Permanent contract with Consilium Contracting Services Probationary Period: 3 months Notice Period: 1 month Holidays: 28 days per annum, inclusive of bank holidays Pension: Standard Government Stakeholder Pension Reporting to: Craig Reid, Director Roles and Responsibilities: As a Contract Manager, you will work on our Social Housing R&M/Voids frameworks and deliver ad-hoc projects. Your responsibilities include ensuring all frameworks and ad-hoc projects adhere to the required standards of health and safety, quality, and commercial performance, while effectively managing each customer relationships and ensuring we maintain required KPIs on all the frameworks (KPI attainment is an essential part of the role, as is managing the financial budget for each framework/ad hoc project). You will be given an expected Sales budget for each framework that you are required to maintain monthly and deliver, ensuring all resources aligned within each framework budget are accurately managed, changes in budget require you to ensure you act to maintain the profit for that framework. You will also be expected to build on existing relationships, identify opportunities for additional work streams and projects, manage the workforce, solve problems, and maintain a productive and positive team environment on site. Job Location: Head office in Paisley, regional office is in Dunfermline. You will service clients throughout Edinburgh, Fife, and at times within the Borders. You may also be asked to travel over to West/Central areas of Scotland as necessary to fulfil the role to support the wider Consilium team. A valid driving license and DVLA check are required. Working Hours: Monday to Friday, 08:00 – 16:30 (OTE)

A leading luxury travel company is seeking a Bespoke Product Designer & Sales Manager to join its growing team, creating exceptional tailor-made travel experiences across the UK and Ireland. This is a hybrid role in Oxfordshire, or fully remote for highly experienced candidates that may live elsewhere in the UK. Combining high-end product design with consultative sales, this is a unique opportunity for a commercially minded travel professional with a passion for crafting unforgettable journeys and building lasting client relationships. Working within a dynamic and entrepreneurial environment, you will design inspiring bespoke itineraries, develop luxury travel products, and convert enquiries into exceptional travel experiences through expert destination knowledge and outstanding customer service. Offering a competitive salary of £45,000 - £48,000 per annum, flexible hybrid working, regular travel across the UK and Ireland, and the opportunity to play a key role in the growth of the business, this is an exciting opportunity for an experienced luxury travel professional. JOB DESCRIPTION Design and create exceptional bespoke travel itineraries across the UK and Ireland for discerning clients. Build and nurture long-term relationships with high-value customers, delivering a highly personalised service. Convert enquiries into confirmed bookings through consultative sales, compelling storytelling and tailored proposals. Develop unique, experience-led travel products that reflect the company's luxury brand. Utilise and expand an established network of trusted hotels, guides, attractions and destination partners. Manage pricing, budgets and profit margins to ensure commercial success across every itinerary. Research emerging travel trends, new destinations and exclusive experiences to continually enhance the product portfolio. Work collaboratively with internal teams to refine products and deliver exceptional customer experiences. Take ownership of multiple client projects simultaneously, ensuring every journey is delivered to the highest standard. THE PACKAGE Starting salary of £45,000 - £48,000 per annum, dependent on experience. This is a full-time, hybrid position (Oxfordshire) with flexibility to work from home, alongside travel throughout the UK and Ireland as required. Benefits include: Flexible hybrid working. 25 days' annual leave, plus bank holidays. Access to the Heka employee benefits platform. Travel opportunities across the UK and Ireland. The opportunity to shape and develop a growing bespoke travel division. A dynamic, entrepreneurial working environment. EXPERIENCE REQUIRED We are looking for an experienced luxury travel professional with a strong commercial mindset, exceptional destination knowledge and a passion for designing extraordinary travel experiences. You should be able to demonstrate: Proven experience in bespoke travel design, luxury travel sales or a similar high-end travel role. Extensive knowledge of destinations throughout the UK and Ireland, including luxury properties and unique experiences. Outstanding consultative sales skills with the ability to convert enquiries into high-value bookings. Excellent storytelling skills, bringing bespoke itineraries to life for clients. Strong relationship-building and communication skills. Commercial awareness with experience managing pricing, budgets and profit margins. An established network of suppliers, hotels, guides and destination partners would be highly advantageous. Excellent organisational skills with the ability to manage multiple bespoke projects simultaneously. A proactive, self-motivated approach and the ability to thrive within a flexible hybrid working environment. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants

Are you currently working in the door industry and looking to progress your career in field service engineering? A leading manufacturer of automatic entrance systems is offering a newly created Door Engineer position for someone with solid industry experience. The role covers Central Belt of Scoland, providing a varied and active field-based workload. You'll receive full training through a structured development programme, including working alongside an experienced engineer to help you get familiar with the company's products and procedures. The package includes a starting salary of £42,000, with realistic first-year earnings of around £55,000 OTE. A fully equipped, modern company van, PDA, and mobile phone are also provided, along with premium overtime opportunities. Benefits include door-to-door travel pay, a company pension scheme, 25 days of annual leave plus bank holidays, and employer pension contributions of up to 6%. The company also offers several additional perks, making this a strong opportunity for a motivated engineer looking for stability, support, and long-term career growth. Responsibilities of an Automatic Door Engineer You'll be reporting to the Service Manager and be expected to be in control of the maintenance, service, and repairs of swing and sliding automated entrance systems within a local postcode area. Each day you'll be working with an assortment of equipment produced by the company in their factory. You will be expected to manage your own work in progress, ensure all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company's fantastic reputation and future growth. Requirements of a successful Automatic Door Engineer EN16005 Previous practical experience working on swing and sliding entrance systems Excellent customer service skills Electrical, welding or hydraulics experience Salary and Benefits for an Automatic Door Engineer: £42,000 basic salary OTE circa £50k+ in your first year Overtime rates paid at 1.5 minimum Paid from when you leave home to when you return home On-call support every 5th week paid at x1.5 rate Company van and fuel card 25 days annual leave and 8 bank holidays (33 total) Company pension scheme Buddy support system in place during training period Company laptop and phone PPE and Uniform supplied Ongoing manufacturer training Technical support available * Local support network of colleagues If you're interested in this Door Engineer opportunity and looking to join a leader in their field, This could be the perfect opportunity for you. Apply now

Business Development Manager – Enterprise Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the Enterprise team, you’ll collaborate with a close-knit group of six experienced Business Development Managers. You’ll proactively uncover new opportunities with enterprise, levy-paying clients through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the longer and more complex sales cycles typical in enterprise accounts, you’ll need to strategically prepare, research, and build outreach campaigns that target key stakeholders such as HR Directors, L&D Directors, Chief People Officers, and other senior decision makers. Success in this role requires organisation, patience, and the ability to build strong, long-standing relationships with multiple stakeholders across large organisations. We are also hiring Business Development Managers for our SME team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

Your Future Starts Here – Join the Marlowe Fire & Security Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Fire & Security, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. Marlowe Fire & Security – Protecting What Matters. Building Careers That Last. _ Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Overtime, Travel Time & Call-out (Engineers Only), • Vehicle / Vehicle Allowance – subject to role, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities, • Free, secure on-site parking, • Free, on-site gym Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities. Please inform us if you require any reasonable adjustments to enable you to participate in the hiring process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

Your Future Starts Here – Join the Marlowe Smoke Control Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Smoke Control, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. How we Attract, Reward & Retain Our Employees At Marlowe Smoke Control we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, • Company Vehicle (role specific), • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Smoke Control Marlowe Smoke Control are a small, niche Automatic Open Vent (AOV) specialist operating UK wide. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Technical Sales, MRO Sales, PPM Sales Industrial - Engineering - Manufacturing - Power Home - Based Midlands - Yorkshire - North East - North West 50,000–£60,000 + car/car allowance + benefits Are you a commercially driven Business Development Manager with a strong engineering background? This is an opportunity to join a well‑established industrial engineering business delivering bespoke heat exchange solutions to critical UK sectors. In this field‑based role, you’ll take ownership of the full sales lifecycle—building relationships, identifying opportunities, and converting technical challenges into commercial success. You’ll work closely with internal engineering, service and operations teams to ensure customer solutions are both technically sound and commercially competitive. What you’ll be doing • Driving sales growth in line with company strategy and targets, • Identifying and developing new business across sectors such as Manufacturing, Pharmaceuticals, Healthcare, Facilities Management, Food & Drink, Chemical, Oil & Gas and Power Generation, • Managing customer relationships from initial contact through to project delivery, • Conducting customer visits, onsite assessments and technical discussions, • Preparing cost estimates, quotations, bids and tenders, • Supporting contract negotiations and bid submissions, • Providing market insight and intelligence to senior stakeholders, • Ensuring smooth handover to service and operations teams, • Maintaining accurate reporting and CRM data, • Promoting strong safety, health and environmental standards What we’re looking for • Proven business development or sales experience within mechanical or industrial engineering, • Strong technical understanding of engineering principles, • Track record of winning and developing accounts, • Comfortable working independently in a field‑based role, • Willingness to travel across the UK, including occasional overnight stays, • Dedicated home workspace and full UK driving licence Desirable: experience with heat exchangers and exposure to sectors such as power generation, rail, marine or oil & gas. What’s in it for you • Competitive salary £50,000–£60,000, • Company car or car allowance, • Employer pension contribution, • 25 days’ annual leave + 8 bank holidays, • Laptop and mobile phone provided

Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Clymac’s Design Engineers We are seeking an experienced and enthusiastic Design/Estimating Engineer to join our fast-paced design and estimating team. In this role, you will be responsible for producing accurate and compliant fire alarm system designs and cost estimates, supporting both pre-sales activities and project delivery. This position requires a strong technical understanding, attention to detail, and the ability to work collaboratively with internal teams and clients to deliver tailored, cost-effective solutions. • Lead the design and development of fire alarm system proposals, ensuring compliance with all relevant standards and regulations, including BS 5839, CDM regulations, and other applicable codes., • Proven ability to manage relationships and communicate effectively with Mechanical & Electrical (M&E) contractors, ensuring projects are delivered to the required standards and timelines., • Manage multiple design projects simultaneously, effectively prioritising workloads based on project deadlines and business needs., • Act as a customer-facing technical expert, working alongside Business Development Managers to present and deliver tailored design proposals., • Collaborate closely with Project Managers and installation teams to assess and negotiate installation costs for supply, installation, and commissioning projects., • Ensure all designs and proposals are accurately costed, aligned with company margin expectations, and appropriately approved and signed off prior to release., • Guarantee all quotations and designs are fully compliant with current legislation and industry standards, maintaining technical accuracy and integrity., • Deliver exceptional customer service by managing design enquiries efficiently—gathering and assessing necessary information, and responding promptly to client needs., • Provide ongoing technical support, guidance, and mentorship to team members, while coordinating with other internal departments to ensure cohesive project delivery., • Oversee the administration of current enquiries, including the preparation of project handover documentation and maintenance of the SRM system. Who We’re Looking For In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team_, for this specific opportunity, we are looking for candidates who also offer, • Proven experience as a Fire Alarm Design Engineer, ideally supported by an FIA Design Qualification or equivalent industry certification., • Previous experience in a similar role, with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle., • Proficient in AutoCAD, with the ability to produce accurate, standards-compliant system designs., • Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer service., • Full, clean UK driving licence, enabling site visits and client meetings as required., • Professional, relationship-driven approach, with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding & Retaining Talent We’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – £45,000 per annum, DOE, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + | Our team Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real-world financial problems and create a genuine feel-good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings. You’ll operate at the intersection of credit risk, commercial performance, and customer experience, ensuring Monzo’s credit card products remain sustainable, competitive, and customer-focused as they scale. Your day-to-day As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your responsibilities will include: • Design and refine credit underwriting and limit strategies to optimise risk and growth, • Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights, • Build and interpret NPV and profitability models to inform strategic decisions, • Develop segmentation frameworks to identify revenue and risk pressure points, • Lead analytical deep-dives into portfolio trends and emerging risks, • Partner with Product and Engineering teams to design and test new features and strategy changes, • Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions, • Present clear, structured recommendations to senior stakeholders, • Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You should apply if You have: • Experience in unsecured lending, ideally within credit cards, • A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience of modelling rewards cards is a plus., • Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing), • Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus, • Experience working with NPV models, profitability analysis, and portfolio forecasting, • Confidence communicating complex analysis clearly to non-technical stakeholders, • Experience collaborating cross-functionally in a fast-paced environment, • An interest in balancing risk, growth, and customer outcomes We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Interview process Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you 💰£76,500 to £95,000 + Incentive Awards tied to your performance + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊