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Are you at your best when things don't go to plan? \n Perhaps you've worked in travel, emergency services, a reactive customer contact centre, airline operations, hospitality, retail escalation teams, inbound helplines or another fast-paced customer environment where no two days are ever the same. If you're calm under pressure, thrive on solving problems and genuinely care about delivering exceptional customer experiences, we'd love to hear from you. \n This is an opportunity to join a highly established, close-knit customer experience team where people stay for years. You'll be supporting customers through some of the most important moments of their holiday journey, helping resolve challenges, finding solutions and ensuring every customer feels listened to, supported and valued. \n \n The Role \n This isn't a scripted contact centre role. \n One minute you could be helping a customer with a booking enquiry. The next, you might be resolving a complex complaint, arranging alternative accommodation, responding to social media feedback, or supporting customers whose travel plans have unexpectedly changed. \n Success comes from being able to think on your feet, communicate with empathy, negotiate positive outcomes and remain composed when dealing with emotionally charged situations. \n You'll manage customer interactions across: \n\n • Telephone\n, • Email\n, • Live Chat\n, • Social Media\n, • Online Reviews\n\n Working closely with colleagues across the wider business, you'll help deliver solutions that balance outstanding customer service with practical commercial decision-making. \n \n What We're Looking For \n We're particularly interested in people who have worked in: \n\n • Travel and tourism\n, • Emergency services\n, • Airline or transport customer operations\n, • High End Retail or hospitality higher level escalations teams\n\n \n You'll likely be someone who: \n\n • Remains calm and professional under pressure\n, • Is resilient and able to handle challenging conversations\n, • Can build rapport quickly and communicate with empathy\n, • Enjoys solving problems and finding practical solutions\n, • Is confident making decisions and managing conflicting priorities\n, • Has excellent written and verbal communication skills\n, • Thrives in a busy, ever-changing environment\n, • Embraces change, technology and continuous improvement\n, • Is good in using multiple systems and can get around an Excel spreadsheet\n\n \n Travel industry experience is very helpful but not essential. We are equally interested in people with strong customer service experience from other demanding, high touch service customer-facing sectors. \n \n Why Join? \n\n • Join a genuinely supportive and highly experienced team\n, • Work alongside colleagues who are empowered and trusted to make decisions\n, • Opportunity to get involved in projects, process improvements and technology initiatives\n, • Exposure to a wide range of business functions and stakeholders\n, • Excellent training programme and structured onboarding\n, • Long-term career opportunities across the wider business\n, • Employee travel discounts and additional holiday-related benefits\n, • Free parking\n\n Most importantly, you'll be joining a team known for its collaborative culture, positive atmosphere and exceptionally low staff turnover. \n \n Hours & Flexibility \n This is a full-time position averaging 37.5 hours per week. \n The operation supports customers seven days a week, therefore flexibility to work a rotating shift pattern is essential. \n Key points: \n\n • Shifts cover operating hours across Monday to Sunday\n, • Typically one weekend in three\n, • Time off in lieu provided for weekend working\n, • Rotas published well in advance to support personal planning\n, • Following successful training and probation, there is the opportunity to work from home for weekend and Bank Holiday shifts.\n\n \n This role is ideally suited to someone who understands and enjoys a shift-based environment and recognises the benefits that weekday time off can bring. \n If this sounds like you... \n We'd love to hear from people who combine resilience, warmth, commercial awareness and outstanding customer service skills, and who want to build a long-term career within a high-performing, people-focused team. \n \n \n Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. \n \n Tate is acting as an Employment Business in relation to this vacancy. \n Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Are you at your best when things don't go to plan? Perhaps you've worked in travel, emergency services, a reactive customer contact centre, airline operations, hospitality, retail escalation teams, inbound helplines or another fast-paced customer environment where no two days are ever the same. If you're calm under pressure, thrive on solving problems and genuinely care about delivering exceptional customer experiences, we'd love to hear from you. This is an opportunity to join a highly established, close-knit customer experience team where people stay for years. You'll be supporting customers through some of the most important moments of their holiday journey, helping resolve challenges, finding solutions and ensuring every customer feels listened to, supported and valued. The Role This isn't a scripted contact centre role. One minute you could be helping a customer with a booking enquiry. The next, you might be resolving a complex complaint, arranging alternative accommodation, responding to social media feedback, or supporting customers whose travel plans have unexpectedly changed. Success comes from being able to think on your feet, communicate with empathy, negotiate positive outcomes and remain composed when dealing with emotionally charged situations. You'll manage customer interactions across: Telephone Email Live Chat Social Media Online ReviewsWorking closely with colleagues across the wider business, you'll help deliver solutions that balance outstanding customer service with practical commercial decision-making. What We're Looking For We're particularly interested in people who have worked in: Travel and tourism Emergency services Airline or transport customer operations High End Retail or hospitality higher level escalations teams You'll likely be someone who: Remains calm and professional under pressure Is resilient and able to handle challenging conversations with the public Can build rapport quickly and communicate with empathy Enjoys solving problems and finding practical solutions Is confident making decisions and managing conflicting priorities Has excellent written and verbal communication skills Thrives in a busy, ever-changing environment Embraces change, technology and continuous improvement Is good in using multiple systems and can get around an Excel spreadsheet Travel industry experience is very helpful but not essential. We are equally interested in people with strong customer service experience from other demanding, high touch service customer-facing sectors. Why Join? Join a genuinely supportive and highly experienced team Work alongside colleagues who are empowered and trusted to make decisions Opportunity to get involved in projects, process improvements and technology initiatives Exposure to a wide range of business functions and stakeholders Excellent training programme and structured onboarding Long-term career opportunities across the wider business Employee travel discounts and additional holiday-related benefits Free parkingTate are happy to discuss the salary with you in person. Most importantly, you'll be joining a team known for its collaborative culture, positive atmosphere and exceptionally low staff turnover. Hours & Flexibility This is a full-time position averaging 37.5 hours per week. The operation supports customers seven days a week, therefore flexibility to work a rotating shift pattern is essential. Key points: Shifts cover operating hours across Monday to Sunday Typically one weekend in three Time off in lieu provided for weekend working Rotas published well in advance to support personal planning Following successful training and probation, there is the opportunity to work from home for weekend and Bank Holiday shifts. This role is ideally suited to someone who understands and enjoys a shift-based environment and recognises the benefits that weekday time off can bring. If this sounds like you... We'd love to hear from people who combine resilience, warmth, commercial awareness and outstanding customer service skills, and who want to build a long-term career within a high-performing, people-focused team. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Worldpay is seeking a Head of Relationship Management for Airlines and Travel to join its Enterprise EMEA team. The role requires proven airline/travel industry experience, strong commercial acumen, and the ability to grow cross-border partnerships in a dynamic global environment.

Worldpay (UK) Limited is seeking a Head of Relationship Management for Airlines and Travel to lead our Enterprise EMEA team.

Travel, airline, tour operator or e-commerce experience is helpful but not essential.

This is an exciting role in our TUI Operations Control Centre (TOCC) with accountability for the operational planning, delivery, and control of airline operations in the operational control window. Using key systems, your primary role will be one of flightwatch, responsible for monitoring and coordi

CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking for an experienced CSCS Cleaner to join a busy construction project at National Grid, Radlett (WD25 8DT).Job Details: ?? Location: National Grid, Radlett, WD25 8DT ?? Rate: £16.Overtime and Saturday work available ??

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Senior Care Assistant Contract £13.Contracted to 36 hours per week Paid DBS, pension, uniform provided 5.Role Overview As Senior Care Assistant, you will guide and s

Company Description Location: Flint Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a heart of gold and a natural kn

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abus

Maybe one sleep-in a month at £63 per night.UK Manual Driving licence essential.WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION.Benefits of joining or team click apply for full job details.

ABOUT THE ROLE This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with daily living, providing support and

Job Description You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Support Worker Full-time and part-time opportunities£25,845 per annum (pro rata) <p

ABOUT THE ROLE- A £500 Golden Hello is just one of the ways well reward you when you join Barchester in this role.As a Senior Care Assistant at a Barchester care home, youll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role wi

ABOUT THE ROLE As a Support Worker at a Barchester independent mental health hospital, youll use your intuition and empathy to help our patients get the most out of life.Youll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behav

Job DescriptionCleaner Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.H&L is a 3rd generation family business in Twickenham that celebrated its 70th year in 2023 and we are looking for an experien

ABOUT THE ROLE This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, youll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve superv

Why join us? Were proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.Benefits of joining our team

Permanent Swaffham, Norfolk, PE37 7HJ 24 or 36 hours per week (Breaks Paid!!) * NEW BUILD HOME * Days are 8am-8pm, Nights are 8pm-8am, including alternative weekends.You will be tasked with assisting with the residents care plan, delivering the highest standards of personalised care to residents

ABOUT THE ROLE This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all

Our Client are currently looking for an experienced Cleaner to join their team at a luxury residential development based in East London.Working Monday to Friday 8am - 4:30pm and Saturday 8am - 10am (44.Salary is £30,082 annually Duties include: - Ensure a high standard of cleanliness across the b

Job Title: Cleaner Position Type: Permanent Type of Employment: Part time Pay: £12.Per Hour Hours: 10 hours per week Location: Forest Road Health Centre, 308a Herford Road, Edmonton, London, Greater London, England, N9 7HB In your new role as a Cleaner, you will ensure equipment is kept clean, w

ABOUT THE ROLE This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, youll help to create a warm and homely environment that enables us to meet each residents unique needs.Keeping the home clean and safe is no small

Mills & Reeve LLP in the United Kingdom seeks a Chief Information Security Officer to lead the firm's cyber and information security programme, reporting to the CTO and guiding security strategy across the business.You will develop the ISMS, maintain ISO 27001 and Cyber Essentials Plus, manage audit

ABOUT THE ROLE As a Kitchen Assistant at a Barchester care home, youll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents wellbeing and helpi

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

We are seeking an experienced cyber security leader to define and oversee the organisation's security strategy, governance framework, and risk management approach.This senior leadership position is responsible for protecting information assets, supporting regulatory compliance, and enabling secure b

Our mission is to scale intelligence to serve humanity.We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents.We believe that our work is instrumental to the wide

ABOUT THE ROLE As a Care Assistant at a Barchester complex care home, youll help residents enjoy each day by making sure they get the quality care they deserve.Well look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple s

Chief Information Security Officer (0576).Join us to lead and influence the firm's cyber security and information security programme, ensuring best practice is embedded at every level.Reporting to the Chief Technology Officer, this is a fantastic opportunity to shape and drive the firm's information

Chief Technology Officer – National Security, Safety & Energy.Publication Date: May 21, 2026.Location: London, GB Remote Home, GB.Atos Group is a global leader in digital transformation with c.Atos for services and Eviden for products.European number one in cybersecurity, cloud and high‑performa

Totara is a global learning platform trusted by more than 1,500 organisations and 21 million users worldwide.Our customers rely on us for mission-critical learning, compliance and talent development solutions that help build workforce readiness across the public and private sectors.We're looking for

Are you a dynamic and professional Receptionist ready to support a thriving school community? An "Outstanding" secondary school in Wolverhampton is seeking a friendly and organised Receptionist to join their front-of-house team this February.This is a fantastic opportunity for individuals seeking a

About the role We are recruiting a Catering Assistant to support our catering team in delivering nutritious, appetising meals for patients, staff and visitors.This role will also contribute to the opening team for our new Bistro, Seasons @ St.Luke’s by AnuragFoodStory, launching in Summer 2026.The

Are you a professional and personable administrator looking to be the welcoming face of a prestigious independent school? This could be an excellent opportunity to join a supportive and high-performing school community.Respected independent school based in Surrey • School Receptionist to manage fr

Are You the Person Who Steps Up When Others Don’t? Good! Join us as a Floater/ Cover cleaner! This role is for you if: You’re the one people rely on when things go wrong You can adapt quickly - different sites, different tasks, no drama You take ownership instead of waiting to be told what to do

Our client is seeking a friendly, professional, and highly organised School Receptionist to join a welcoming independent school in Fulham.This is a busy, front-facing role, ideal for someone who enjoys working in a school environment and takes pride in creating a warm and positive first impression f