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Operations Team Leader - Insurance | Birmingham | £45,000-£50,000 \n A specialist B2B insurance intermediary is looking for an Operations Team Leader to take ownership of day-to-day operations from their Birmingham office. \n This is a hands-on role combining people management, operational control, and regulatory compliance oversight - ideal for someone who enjoys building efficient processes within a small, close-knit team with genuine scope to shape how the office runs. \n Reporting to: Head of Operations \n What you'll be doing: \n\n • Managing a small team, ensuring smooth day-to-day running of the office in line with business goals\n, • Overseeing premium collection and claims handling processes\n, • Maintaining accurate, up-to-date company records\n, • Acting as primary point of contact for audit requests from underwriters, auditors, and regulators\n, • Coaching and developing the team to perform at their best\n, • Owning the accuracy and timeliness of financial and bordereaux returns to underwriters\n, • Managing relationships with key suppliers and third-party providers\n, • Producing and presenting MI reporting to internal and external stakeholders\n, • Representing the business client-facing, with technical credibility across insurance product lines\n\n What we're looking for: \n\n • Minimum 3 years' experience in General and Life insurance\n, • Comfortable operating independently in a regulated environment\n, • Logical, analytical, data-driven decision-maker\n, • Working knowledge of FCA requirements, Fitness & Probity standards, GDPR and consumer protection legislation\n, • Strong supplier and stakeholder management experience\n, • Confident with MS Office and CRM/policy administration systems\n, • Third-level qualification in Finance, Project Management or related discipline\n, • CII (or working towards) desirable; other regulatory qualifications an advantage\n\n What's on offer: \n\n • £45,000-£50,000\n, • Contributory, matched pension scheme\n, • Graduated holiday entitlement linked to service\n, • Hybrid working\n, • Support toward insurance qualifications\n, • Real scope to shape how the operation is run\n\n Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. \n We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

HR Operations Administrator \n Reed Further Education are currently recruiting for a HR Operations Administrator to support a busy HR function within an education setting. This is a fantastic opportunity for an organised and detail-oriented individual with HR administration experience to contribute to the full employee lifecycle. \n Key Details: \n\n • Pay rate: Competitive (dependent on experience) - hourly paid\n, • Hours: Full-time\n, • Contract: Temporary - could lead to permanent position\n, • Location: Birmingham\n\n Key Responsibilities: \n\n • Provide effective and efficient HR administration across the full employee lifecycle\n, • Maintain accurate and up-to-date HR records and systems\n, • Support recruitment processes including advertising roles, onboarding and pre-employment checks\n, • Liaise with staff and managers regarding HR queries via email and phone\n, • Ensure HR processes are completed accurately and within deadlines\n, • Carry out audit checks to ensure compliance and data accuracy\n, • Support continuous improvement initiatives within the HR function\n\n Requirements: \n\n • Previous experience in an HR administration or similar role\n, • Essential: Experience using iTrent HR system\n, • Strong IT skills including Microsoft Office and HR systems\n, • Excellent written and verbal communication skills\n, • Highly organised with strong attention to detail\n, • Ability to manage workload and adapt to changing priorities\n, • Level 2 Maths and English (or equivalent)\n\n Benefits of working with Reed Further Education: \n\n • Exclusive representation to leading FE colleges, prisons, and training providers in the area\n, • A specialist further education consultant who will search for jobs on your behalf\n, • A Health Cash Plan and Reed Discount Club\n, • Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment\n, • Access to Training and Development, including Reed Assessment Centre and Reed Learning\n, • Great referral bonus schemes\n, • Access to roles throughout the UK and online/remote learning\n\n Apply Now \n If you are interested in this opportunity, please apply with your updated CV, and a member of the Reed Further Education team will be in touch.

If you are an experienced Financial Services Administrator looking for a role where your expertise is valued and your workload is structured properly, this Financial Services Administrator job could be an excellent next step. You will join a busy client servicing function supporting advisers with life, pensions and investment administration, ensuring new and ongoing business is processed efficiently from start to finish. \n \n As a Financial Services Administrator, you will be responsible for managing client documentation, liaising with providers, and keeping advisers updated on progress. This Financial Services Administrator role offers exposure across the full financial planning process, making it ideal for someone who already has IFA administration experience and wants stability, structure and development. \n \n Key duties within this Financial Services Administrator position include client onboarding, authority management, new business submissions, AML checks, and maintaining accurate records on internal systems. You will work within a defined admin team but collaborate closely with advisers, paraplanners and other support staff. \n \n There is clear scope for progression within this Financial Services Administrator role, whether into senior administration, specialist team roles, or longer term development into paraplanning for those who wish to progress technically. \n \n Financial Services Administrator Requirements \n • Essential experience in an IFA or Financial Planning administration role \n • Strong understanding of pensions, investments and protection products \n • Experience using financial services back office systems \n • High level of accuracy managing client and compliance documentation \n • Desirable experience supporting advisers with end to end new business processing \n \n The Company \n You will be joining a well established, professional financial planning firm with a strong national presence and a reputation for investing in its people, systems and long term growth. \n \n Financial Services Administrator Benefits \n • Salary up to £30,000 depending on experience \n • Hybrid working with 2 to 3 days office based \n • Early Friday finish every week \n • 28 days holiday plus bank holidays and birthday off \n • Employer pension contribution and life cover \n • Health and wellbeing benefits and structured training support \n \n Location \n This Financial Services Administrator job is based from either Market Harborough or Birmingham, with hybrid working available. \n If you are a Financial Services Administrator seeking a stable, supportive environment with flexibility and progression, please apply to discuss this opportunity further. \n \n Liability and Disclaimer \n Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information

Eventus Legal are seeking a part-time Receptionist to join a well-established and growing specialist criminal defence practice in Birmingham. This is a permanent Receptionist job offering a salary of circa £30,000 FTE pro rata, working ideally three days per week on an office-based basis in Birmingham. Based in modern and refurbished offices, this is an excellent opportunity for an experienced Receptionist seeking long-term stability, flexible working arrangements and the opportunity to become part of a supportive and expanding organisation with offices nationwide. \n About the Role \n As the Receptionist, you will become the first point of contact for clients, visitors and external contacts, playing an important part in creating a professional and welcoming experience for everyone interacting with the business. This is a varied and visible position offering a blend of front-of-house responsibilities and administrative support within a busy and friendly office environment. The successful Receptionist will enjoy working with people and take pride in maintaining high standards across the workplace. \n Key responsibilities include: \n\n • Acting as the face of the business and providing a professional first impression for visitors and clients\n, • Managing the reception area and ensuring a welcoming and organised environment is maintained at all times\n, • Handling incoming calls and directing enquiries efficiently to the appropriate individuals\n, • Serving as a central point of contact for general office and visitor enquiries\n, • Supporting colleagues with a range of administrative and business support activities\n, • Assisting with day-to-day office administration to support the wider team\n\n About You \n You will already have established experience working in a Receptionist position and will enjoy interacting with a wide variety of people on a daily basis. The successful candidate will be confident, approachable and capable of managing competing demands whilst maintaining a calm and professional manner. This Receptionist job would suit an individual looking for a long-term opportunity within a stable and growing organisation. \n You should also be able to demonstrate the following: \n\n • Previous experience working as a Receptionist within a professional services environment\n, • Excellent organisational skills and the ability to manage a varied workload effectively\n, • A proactive approach with strong judgement and the ability to work using your own initiative\n, • Confidence using office systems and general business software\n, • Excellent attention to detail and a commitment to maintaining high standards\n, • Strong communication skills with the ability to engage confidently with visitors, clients and colleagues\n, • A professional, polished and approachable manner\n, • A stable employment history demonstrating commitment and longevity in previous positions\n, • Experience within a legal environment would be advantageous but is not essential\n\n Benefits and Rewards \n Alongside a competitive salary package, the successful Receptionist will join a growing and supportive organisation offering an excellent working environment and genuine opportunities for progression. \n\n • Salary of circa £30,000 FTE pro rata\n, • 33 days annual leave including bank holidays\n, • Additional birthday leave\n, • Free onsite parking\n, • Flexible start and finish times where operationally possible\n, • Modern and refurbished offices\n, • Excellent long-term career progression opportunities\n, • Opportunity to join a growing organisation with offices nationwide\n\n About the Firm \n The employer is a specialist criminal defence practice with an established reputation and a growing national presence. Known for delivering high-quality legal services across a range of complex matters, the business continues to invest in its people, infrastructure and office environments to support ongoing expansion. \n Based in Birmingham, the successful Receptionist will join a collaborative and supportive organisation that values professionalism, reliability and long-term commitment. This is an excellent opportunity to become part of a business where support teams are highly valued and play an important role in the continued success of the firm. \n Next Steps \n Apply now if your skills and experience align with this Receptionist job in Birmingham. \n If you would like to know more about this career-enhancing Receptionist opportunity or would like to hear about similar opportunities, please contact Gemma Clarke at the Eventus Recruitment Group. \n Due to the high volume of applications, if you have not heard from us within ten days, unfortunately you have not been shortlisted on this occasion. \n The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note that salary levels and years of experience included within advertisements are intended as a guide. Applications are welcomed from all candidates able to demonstrate the skills required to perform the job successfully. \n

This Court of Protection Specialist Financial Advisor job is a rare chance for an experienced specialist to step out of the shadows and build their own Court of Protection division within a respected, values driven wealth management firm. \n \n Rather than being just one Adviser in a large machine, you will shape how the proposition is delivered, choose which relationships to deepen and have a genuine say in how the service evolves. You will work on serious injury and medical negligence awards, where the quality of your planning has a lifelong impact for clients and their families.You will focus on clients who have received significant awards following life changing events, working closely with solicitors, professional deputies and families to ensure funds are structured to last a lifetime. This is not a volume role. You will have the time and space to deliver thoughtful, technical planning on significant amounts including multi million pound cases, with the opportunity to become the go to expert and build a team around you as the specialism grows. \n Typical work will include \n\n • Designing and reviewing long term financial plans for large compensation awards\n, • Advising on appropriate investment and income strategies to support lifetime needs\n, • Working alongside legal teams on trust, deputyship and related structures\n, • Attending case meetings with professional connections and families\n, • Helping shape and develop the firm’s specialist Court of Protection proposition\n, • Build, over time, a small specialist team around you as demand grows (if desired)\n\n Court of Protection Specialist Financial Advisor Requirements \n\n • Essential - Level 4 Diploma qualified Financial Adviser with strong UK track record\n, • Essential - Current or recent experience in Court of Protection, PI or serious injury work\n, • Essential - Existing relationships and profile with relevant law firms or deputies\n, • Desirable - Chartered or actively working towards Chartered status\n, • Desirable - Regular user of cashflow planning and specialist planning tools\n\n The Company \n You will be joining a growing, advice led wealth management firm that is big enough to offer infrastructure and support, yet small enough for experienced Financial Advisers to genuinely shape their own division. The business is investing in modern systems and is committed to long term, ethical client relationships rather than product sales. \n Court of Protection Specialist Financial Advisor Benefits \n\n • Basic salary upwards of £80,000 with flexibility for leading specialists for higher packages to be considered\n, • Bonus structure aligned to revenue and division growth\n, • Birmingham office base with flexibility around client and solicitor meetings\n, • Paraplanning, administration and marketing support to help you scale\n, • Clear pathway to build and lead a recognised Court of Protection division\n\n Location \n Best suited to advisers based within a reasonable commute of Birmingham, with willingness to travel across the region to key professional connections. \n \n If you want to take ownership of a Court of Protection proposition rather than simply service one, apply now for a confidential conversation. \n \n Liability and Disclaimer \n Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information

Sales Executive and Account Manager \n Our client is a leading international manufacturer and supplier of specialist industrial products, supporting customers across a wide range of sectors including manufacturing, logistics, food production, packaging, and materials handling. \n The Role \n We're looking for a commercially minded Sales Executive & Account Manager. \n This is a varied role that combines new business development, account management, customer service, and sales administration. You'll be responsible for identifying and winning new opportunities, developing existing customer relationships, and ensuring customers receive an exceptional service throughout the entire sales process. \n Experience within the metal industry, power transmission, conveyor belting, engineered products, industrial distribution, manufacturing, or mechanical engineering sectors would be highly advantageous. \n Key Responsibilities \n\n • Identify, pursue, and win new business opportunities within your assigned territory.\n, • Manage and develop existing customer accounts, maximising sales and profitability.\n, • Build relationships with key decision-makers, engineers, purchasing teams, and operations managers.\n, • Conduct customer visits, presentations, and site surveys.\n, • Produce and follow up quotations, negotiating where appropriate to secure business.\n, • Manage customer enquiries and provide technical and commercial support.\n, • Coordinate orders and liaise with internal teams to ensure successful delivery.\n, • Maintain accurate records within the CRM system.\n, • Resolve customer issues professionally and proactively.\n, • Work closely with customer service and operational teams to provide a seamless customer experience.\n, • Monitor market trends, competitor activity, and opportunities for growth.\n, • Deliver against agreed sales, margin, and business development targets.\n\n What We're Looking For \n Essential \n\n • Previous experience in Business Development, Account Management, Technical Sales, Internal Sales, or Area Sales.\n, • Proven ability to generate new business and grow customer accounts.\n, • Strong commercial awareness and negotiation skills.\n, • Excellent communication and relationship-building abilities.\n, • Experience managing quotations, customer enquiries, and the sales process from enquiry through to order completion.\n, • Ability to manage multiple priorities in a fast-paced environment.\n, • Strong IT and CRM skills.\n, • Full UK driving licence.\n\n Highly Desirable \n\n • Experience within:\n \n, • Metal processing or fabrication\n, • Power transmission\n, • Conveyor belting\n, • Bearings, drives, motors, or industrial components\n, • Industrial engineering or manufacturing\n, • Technical product sales\n \n, • Knowledge of Salesforce, Navision, Dynamics, SAP, or similar CRM/ERP systems.\n\n Personal Qualities \n\n • Commercially driven and target-focused.\n, • Proactive and self-motivated.\n, • Naturally confident when building new relationships.\n, • Customer-centric with a consultative approach.\n, • Organised and detail-oriented.\n, • Comfortable balancing sales activity with day-to-day customer support.\n, • Professional, resilient, and motivated by delivering results.\n\n Why Join Us? \n This is an excellent opportunity for a sales professional looking to take ownership of a territory and make a genuine impact on business growth. You'll inherit existing customer relationships while also having the autonomy to develop new opportunities, supported by a respected brand, strong technical expertise, and an established customer base

About the job.We have an exciting opportunity for a Senior Reward Specialist to join the HR Reward and Performance centre of expertise (CoE) at National Highways.The Senior Reward Specialist is responsible for managing and overseeing all aspects of National Highways' reward arrangements, from working with external stakeholders to writing Remuneration Committee papers and completing market benchmarking.Contribute to the design and development of the reward strategy, ensuring that policy and practice operate within our agreed Remuneration Framework and is aligned to National Highways' Road Investment and People strategies.Draft Remuneration Committee papers on behalf of the Reward and Performance CoE.Manage and oversee the implementation and ongoing maintenance of the overall National Highways reward structure, encompassing job evaluation and sizing, grading structures and job families, and benchmarking.Liaise with external stakeholders ensuring progression of projects, completing business cases and promptly providing additional information when required to assist recommendations.Work with the wider Reward and Performance team to provide a pragmatic, customer focused, creative and commercially grounded reward service; supporting and coaching colleagues, and sharing expertise as required.The role will be worked on a hybrid basis, with a combination of office and remote working. You will be required to attend the Birmingham office at least 2 days per week.About you.Proven experience in all areas of rewards and recognition including pay, benefits, pension, market benchmarking, job evaluation, and executive compensation.Understanding of industry best practice, market trends, and developments in reward management.Excellent paper-writing skills, including being able to articulate complexity in a clear, concise way.Sound consulting, facilitation, and advisory skills, including the ability to communicate effectively with leadership and senior management.A bachelor's degree, preferably in HR, business administration, or a related field or commensurate professional experience (Desirable).About us.Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.Our HR directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its goals and objectives.We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.Through our People Strategy we're also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.We are committed to creating a diverse environment and welcome applicants from all backgrounds .TPBN1_UKTJ

Your new companyYou will be joining a well-established and highly respected civil engineering contractor based in Birmingham recognised for delivering high-quality infrastructure projects across the Midlands. This multi-accredited contractor is well-known for their commitment to quality, safety and innovation as well as valuing its people and investing in their professional development. They have a strong pipeline of work, offer excellent opportunities for career progression and, as part of their continued growth, they are actively seeking a Senior Quantity Surveyor to join their commercial team. \n This is a full-time permanent position based out of their Birmingham office with flexible working. \n Your new roleAs Senior Quantity Surveyor, you will take commercial responsibility for a significant element of a major heavy civils scheme in Warwickshire. You will ensure robust cost control, risk management and commercial performance throughout the project lifecycle. \n Key responsibilities will include: \n\n • Full commercial management of a large-scale civil engineering project\n, • Preparation and management of budgets, forecasts and cost value reconciliation\n, • Procurement and management of subcontractors and supply chain partners\n, • Administration of contracts, variations, valuations and final accounts\n, • Supporting and mentoring junior commercial staff\n, • Working collaboratively with engineering, planning and site teams to drive value and mitigate risk\n\n This role offers genuine long-term prospects, with the opportunity to influence both project delivery and wider commercial strategy. \n What you'll need to succeedIn order to be successful, you will bring: \n\n • Degree/HNC/HND in Quantity Surveying (or similar qualification) or experience equivalent\n, • Experience as a Quantity Surveyor or Senior Quantity Surveyor within civil engineering and drainage delivery\n, • Sound working knowledge of NEC form of contract\n, • Excellent commercial awareness and negotiation skills\n, • Experience managing subcontractors, commercial risk and project cashflow\n, • Full UK driving licence.\n\n What you'll get in returnIn return, you will receive: \n\n • Starting salary up to £75,000 per annum\n, • Company car or car allowance (£9,000 per annum)\n, • 26 days' annual leave plus bank holidays\n, • Fuel card\n, • Yearly reviews (both career and salary)\n, • 10% employer pension contribution\n, • Flexible working\n, • Continuous training and development\n, • Exposure to high-profile and rewarding projects\n, • Supportive and collaborative work environment\n, • Opportunity to grow and progress your career with an industry-leading contractor and more.\n\n What you need to do nowIf you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Please note: VISA sponsorship is not available with this position. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. \n The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. \n Must Have \n\n • A successful commercial track record in procurement and the management of procurement and major contracts.\n, • Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23.\n, • Experience of procurement frameworks and contracts.\n, • Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems.\n, • A consultative approach based on building positive relationships, but with ability to turn ideas into action and results.\n, • A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment.\n, • CIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of.\n\n Nice to have/Will Strengthen Application \n\n • Experience working in the social housing sector and leaseholder consultation processes.\n, • Experience working for or with a procurement consortium.\n, • Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud.\n, • MS Office proficiency.\n\n As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. \n Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Domestic Abuse Support Worker / Advocate \n An excellent opportunity for an experienced Domestic Abuse Support Worker / Advocate to provide frontline, trauma-informed support to victims and survivors of domestic abuse, helping people access safety, understand their options and regain control of their lives. \n If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Advocate, Domestic Abuse Support Worker, Domestic Violence Advocate, Domestic Abuse Practitioner, DVA Advocate, Domestic Abuse Caseworker, Community Domestic Abuse Advocate, Victim Support Worker, Independent Domestic Violence Advisor, Safeguarding Support Worker \n \n PLEASE NOTE: Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies. Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). \n \n SALARY: £24,784 to £26,872 per annum + Benefits \n LOCATION: Sandwell, West Midlands \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: 37.5 Hours per Week, Monday-Friday 9am-5pm \n \n JOB OVERVIEW \n The organisation is looking for a compassionate, resilient and self-driven Domestic Abuse Support Worker / Advocate to join its Community Domestic Abuse Support Service. \n Working with victims and survivors assessed as standard and medium risk, you will manage a caseload and provide direct casework support, advocacy, risk assessment, needs assessment, support planning and safety planning. The role involves one-to-one support, group work, multi-agency working and close partnership with safeguarding professionals, local agencies and internal services. \n This is a frontline role for someone with experience supporting victims and survivors of domestic abuse, strong communication skills and the ability to work sensitively with people facing barriers to accessing support. \n \n DUTIES \n Your duties as the Domestic Abuse Support Worker / Advocate include: \n\n • Casework Support: Provide direct advice, information, advocacy and empowerment to individuals experiencing domestic violence and abuse through telephone contact and face-to-face meetings\n, • Risk and Needs Assessment: Identify and assess risks and needs using evidence-based risk identification tools, developing appropriate safety and support plans\n, • Caseload Management: Hold and manage a caseload, ensuring casework records, administration, outcomes and reviews are accurate and up to date\n, • Multi-Agency Working: Work with safeguarding professionals, local agencies, internal services and Team Around the Family processes to support victims and their children\n, • Client Advocacy: Advocate for victims and survivors to help them access services, understand options and feel supported through criminal or civil court processes when required\n, • Group Work: Facilitate support groups face to face and online, helping clients understand the dynamics of domestic abuse and its impact on children\n, • Referral Pathways: Take referrals through drop-ins and telephone contact, gather relevant information, assess circumstances and refer or joint work with specialist services when needed\n, • Awareness and Prevention: Offer awareness around healthy and unhealthy relationships in a range of settings to reduce risk, prevent abuse and challenge harmful behaviours\n, • Partnership Communication: Build positive working relationships with external professionals, attend relevant meetings and provide concise reports for formal settings\n\n \n CANDIDATE REQUIREMENTS \n\n • Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies. The post holder must be female\n, • Minimum Level 3 qualification in a related field\n, • Relevant previous or current employment or work experience\n, • Experience of working with victims of domestic abuse in a professional capacity\n, • Experience of working with vulnerable adults and children, including recognising safeguarding concerns and responding appropriately\n, • Experience of managing a caseload of vulnerable individuals and complex casework\n, • Experience of facilitating group work\n, • Knowledge of domestic abuse indicators and dynamics from both an adult and child perspective\n, • Understanding of risk assessment, safety planning and risk management for victims of domestic abuse and their children\n, • Ability to communicate effectively, advocate for vulnerable people and build supportive, professional relationships\n, • Ability to work in a person-centred, trauma-informed and confidential way\n, • Good Microsoft Office, database and virtual platform skills\n, • Excellent verbal and written communication skills, including report writing and presenting at multi-agency meetings\n, • Current driving licence and access to a vehicle\n, • Willingness to work unsociable hours, including evenings and weekends when required\n, • Eligible to work in the UK\n\n \n BENEFITS \n \n\n • Mileage allowance\n, • Training and development opportunities\n, • Employee Assistance Programme\n, • Access to group clinical supervision with a BACP trained counsellor\n, • 25 days of annual leave (pro rata), plus bank holidays. Opportunities for this to be extended after 3 years of service\n, • 1 wellbeing day (pro rata)\n, • Annual leave ‘buy back’ scheme for those who want to purchase additional annual leave days\n, • Bi-annual staff away days\n, • Regular internal newsletter created by staff\n, • Time off in lieu (TOIL) when overtime is required\n, • 5% employer contribution to pension\n\n \n This role requires an Enhanced DBS Check \n \n APPLY TODAY… \n By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P14956 \n Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ \n \n

This High End Divorce Specialist Financial Advisor job is an exceptional opportunity for an experienced divorce specialist adviser to take ownership of a specialist divorce planning service and build their own division within a respected, values driven wealth management firm. \n \n This role is ideal for someone already recognised in the divorce and family law arena, with strong connections to divorce lawyers and the ability to bring established relationships and introducer links with them. Instead of supporting occasional matrimonial cases as a side focus, you will lead a dedicated proposition centred on complex, high value divorce work, shaping how the firm supports clients at one of the most significant financial turning points of their lives. You will work on intricate, often multi million pound divorce settlements involving pensions, investments, business assets and long term planning. With excellent support around you, you will have the freedom to design the service your way and grow a specialist team over time. \n Typical work will include: \n\n • Providing clear, strategic financial advice throughout high value divorce cases\n, • Working closely with divorce and family lawyers as their trusted planning partner\n, • Creating and modelling settlement scenarios using planning and cashflow tools\n, • Supporting clients with pension sharing, investment planning and income strategies\n, • Developing and refining the firm’s specialist divorce planning proposition\n, • Building, if desired, a small dedicated team as the service grows\n\n High End Divorce Specialist Financial Advisor Requirements \n\n • Essential - Level 4 Diploma qualified Financial Adviser with strong UK experience\n, • Essential - Proven background advising on complex divorce or family cases\n, • Essential - Ability to bring introducer relationships and lawyer connections\n, • Desirable - Strong technical understanding of pension sharing and asset division\n, • Desirable - Experience with cashflow and scenario planning tools\n\n The Company \n You will join a modern, advice led wealth management firm that combines strong values with genuine adviser autonomy. They provide the infrastructure, support and brand strength you need, while giving senior advisers the freedom to shape and grow their own specialist areas. \n High End Divorce Specialist Financial Advisor Benefits \n\n • Basic salary upwards of £80,000 with higher packages available for leading specialists\n, • Bonus structure aligned to revenue generation and growth of your division\n, • Birmingham office base with flexibility around lawyer, court and client meetings\n, • Strong paraplanning, administration and marketing support\n, • Clear path to build and lead a recognised divorce planning division\n\n Location \n Ideal for advisers based within a reasonable commute of Birmingham with the flexibility to travel to regional law firms and client meetings. \n \n If you want to build your own specialist divorce planning service rather than simply support one, apply now for a confidential conversation. \n Liability and Disclaimer \n Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information

Job Title: Commercial Team Manager \n Summary of Role \n Lead and manage a specialist team responsible for commercial contract renewals, remedial quoting process and sales administration. This role ensures timely, accurate contract renewals while overseeing the development and submission of remedial work quotations to maintain client relationships and drive revenue growth. \n What you will be doing \n\n • Supervise a...\n\n \n \n ZIPC1_UKTJ

Your new companyOn behalf of Birmingham City Council, we are recruiting a Trading Standards Technical Assistant to join the Trading Standards team based in Aston. This is an exciting opportunity to support vital regulatory and enforcement activities that help protect consumers and businesses across Birmingham. Working within a busy and professional environment, you will play an important role in supporting Trading Standards Officers with both administrative and operational duties. \n Your new roleThis is a full-time position working Monday to Friday, 9am to 5pm, based fully on site in Aston. The role is initially offered on a six-month temporary basis, with the potential for extension or a permanent opportunity.As a Trading Standards Technical Assistant, you will provide essential administrative support to Trading Standards Officers, helping to ensure investigations and enforcement activities run smoothly. Your responsibilities will include preparing and issuing correspondence, maintaining accurate records, carrying out data entry and supporting a range of general administrative tasks. In addition to office-based duties, you will assist officers with operational activities, including supporting evidence-handling processes, transporting items and evidence to designated locations using council vehicles, and providing practical assistance during investigations. You may also be asked to undertake site visits and drive-by observations to support ongoing enquiries. This is a varied role that combines office administration with hands-on operational support. \n What you'll need to succeedTo be successful in this role, you will have previous administrative experience, strong organisational skills and excellent attention to detail. You will be comfortable managing data accurately and working within a regulated environment where confidentiality is important. A full driving licence is essential, as you will be required to drive Birmingham City Council vehicles as part of your duties. You will also need to be comfortable undertaking physical aspects of the role, including lifting and moving evidence bags and supporting officers during field-based activities. Strong communication skills, a flexible attitude and a willingness to support a wide range of tasks will be key to your success. A Basic DBS check will be required during onboarding. \n What you'll get in returnIn return, you will receive a pay rate of £13.45 per hour plus holiday allowance, giving a total hourly rate of £15.07. You will have the opportunity to gain valuable experience within Birmingham City Council's Trading Standards service, working alongside experienced enforcement professionals and contributing to important investigations and consumer protection activities. With the potential for contract extension or a permanent position, this role offers an excellent opportunity to develop your skills within a respected local authority environment. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

My client is a successful, very established, directly authorised, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms numerous clients are based nationally. \n Due to business growth the company are currently keen to recruit an additional employed Mortgage and Protection Broker to join their established team based within Birmingham, West Midlands. Car parking is freely available at the office. \n Within this position you will handle Residential and BTL mortgage cases that are often of a complex nature, plus associated protection business. Additionally, in the future you will also have the opportunity to write Commercial Mortgage and Bridging Finance cases (if you would like to). \n In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week that are introduced to the Broker’s. \n In turn, all client leads are provided to the Broker’s within this position, so there is no need for you to have your own existing client base if you do not have one. \n The working hours within this position are specifically Monday to Friday from 8:30am to 17:00pm only, including a daily 1 hour lunch break. No Saturday/weekend work is required. \n You will work in a great environment and within a successful team who work well within a friendly, productive culture. \n The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. \n \n Within this employed position, key role features include; \n\n • You would provide independent whole of the market mortgage and associated protection advice to clients.\n, • Qualified client leads will be consistently provided to you. In turn you are not required to have a client base of your own for this role.\n, • You will receive both administration and compliance support from an experienced in-house, support team. Allowing you to spend more time speaking with and meeting with clients. Once your cases have been submitted, the administration team will then regularly liaise on your behalf with your clients, lenders, estate agents, protection providers and solicitors, seeing your mortgage and protection cases through to their successful completion.\n, • You will receive excellent, sector specific training in person at the office.\n, • You will be provided with all required technology and office provisions.\n, • You will work within both a professional environment and in a successful, friendly and helpful team.\n, • The company will support you with further career development opportunities in the future including training to additionally write Commercial Mortgage and Bridging Finance cases there.\n\n \n Key candidate attributes: \n\n • Current/recent independent market mortgage and protection advising experience is essential.\n, • Preferably good knowledge of the complex/adverse mortgage sector.\n, • You must hold the full CeMAP qualification (or equivalent).\n, • Excellent communication skills (both English written and verbal).\n, • Strong organisation and time management skills.\n, • The desire to continue to learn and develop within the role.\n, • My client is keen to hire a candidate who is very client service focused, ambitious, driven/committed to succeeding, whilst also being a team player.\n\n \n The successful candidate will receive a competitive starting annual basic salary of between £35,000 to £45,000 which is negotiable based upon skill-set/role experience. Plus an excellent uncapped, monthly commission structure earnt within the role. Leading to a realistic (based upon the performance of the firms existing Broker’s) annual OTE of £90,000 to £100,000. \n Plus benefits which include, a pension scheme, 24 day’s annual leave (plus the annual bank holiday’s), private medical cover, free car parking onsite and regular team outings. \n \n If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. \n Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.

Lecturer in Criminology (Level 3 / A-Level)\n Location: West Midlands (Multi-site flexibility required) \n Salary: £31,000 - £48,000 (Qualified) | £26,000 - £29,000 (Unqualified) \n Contract Type: Permanent, Full-time \n We are seeking a passionate and dedicated Criminology Lecturer to join our established Sixth Form team. \n This is a fantastic opportunity to inspire and support the next generation of Criminology students within a dynamic and forward-thinking educational environment. If you have a commitment to delivering high-quality teaching, a drive for innovation in the classroom, and a collaborative mindset, we would love to hear from you. Key Responsibilities\n\n • \n Teaching & Tutoring: Deliver specific programmes, take on course/personal tutorship, and provide a high-quality learning experience for all students. \n • \n Curriculum Development: Participate jointly in curriculum development, lesson planning, and continuously improving teaching standards alongside colleagues and external partners. \n • \n Digital Innovation: Embrace Information Learning Technology (ILT) and multimedia resources to develop and deliver dynamic learning materials. \n • \n College Events: Assist with student recruitment, induction, open events, parents' evenings, and interviews to support learners' ongoing success and wellbeing. \n • \n Administration: Maintain accurate academic and administrative records in accordance with college policy. \nSkills, Knowledge and Expertise\n\n • \n A degree or appropriate professional qualification relevant to Criminology, alongside a Certificate in Education or Level 5 teaching qualification. \n • \n A proven track record of delivering Level 3 courses (ideally WJEC/BTEC), preparing/evaluating learning materials, and executing excellent teaching practices. \n • \n Willingness to work flexibly, attend evening duties (such as open events and enrolment), and travel between local sites at short notice. \n • \n Experience in internal verification or moderation is highly desirable. \n • \n Prior experience acting as a personal tutor is desirable. \nTeaching Qualifications & Salary Banding\n To be eligible for the Qualified Lecturer salary banding, you must hold one of the following recognised teaching qualifications: Accepted Qualifications:\n\n • \n Certificate in Education / PGCE / ProfGCE \n • \n DET (Diploma in Education and Training) / DiT (Diploma in Teaching - if for a vocational subject) \n • \n DTTLS (Diploma in Teaching in the Lifelong Learning Sector) \n Qualifications Not Accepted Standalone:\n\n • \n PTLLS / CTLLS \n • \n CELTA / TEFL \n • \n SFHEA (Senior Fellowship) or a Master's in Education \n\n If you have any questions regarding your qualification eligibility or the role itself, please get in touch with our recruitment team. \n \n Important Notice \n Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. \n We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. \n Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. \n We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. \n Because education matters. \n Dovetail and Slate Limited. \n \n Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Senior Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamics purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of.Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU, or digital frameworks such as G-Cloud. Experience of line managing direct reports MS Office proficiency.As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, 3 days in the office in Birmingham and 2 working from home. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website

Document Production Specialist (Evening) \n A global law firm are searching for a Document Production Specialist (evening) 3:3pm -10pm (30hours a week) offering 28k then 30k after probation. This is a totally remote role, but you would need to be accessible to either Manchester, Leeds or London for training needs. \n For this role it is essential to have document production experience in legal. \n The Responsibilities \n • Prioritising work requests including audio transcription of legal documents \n • Tracked changes, autonumbering and fixing corrupted files \n • Managing templates and helping with red line strike outs \n • Creating notes and reports \n • Producing transcripts of interview, hearings and conferences \n • Producing and amending documents with speed and accuracy \n • Creating and editing and reformatting documents \n • Making sure deadlines are met \n • Other administration duties \n Experience: \n • Experience in a document production role in a legal setting is essential for this role or experience in a law firm prior but currently completing document production in a non-legal setting. \n • It is also essential to have advanced Microsoft word and excel. \n If you have any queries about the role contact Katie on 01216334443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. \n Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice at katiebard.com for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.

Learning & Development Partner \n Location: Home-based with regular travel and overnight stays across the regionSalary: £40,000 per annum, dependent on experienceHours: 40 hours per week \n Travel expenses are covered. The Opportunity\n We are seeking an experienced and passionate Learning & Development Partner to join a growing Learning & Development team supporting children's residential services. \n This is an exciting opportunity for a learning professional with hands-on experience in children's residential care who is passionate about developing others, improving practice, and ensuring colleagues have the knowledge, skills, and confidence to deliver outstanding care. \n Reporting to the Head of Learning & Development for Children's Services, you will play a key role in delivering engaging, compliant, and impactful training programmes to both new and existing staff across a national portfolio of services. Key ResponsibilitiesTraining Delivery & Development\n\n • Design and deliver engaging training programmes that align with current legislation, best practice, and organisational standards.\n, • Utilise your experience within children's residential services to provide practical, relevant, and impactful learning experiences.\n, • Support the continuous review and enhancement of training materials and learning content.\nTraining Administration\n\n, • Coordinate and facilitate training sessions to ensure a professional and positive learner experience.\n, • Work closely with internal stakeholders to schedule, organise, and evaluate training delivery.\n, • Gather and analyse learner feedback to continuously improve training effectiveness.\nRecord Management\n\n, • Maintain accurate training records and learner data using the organisation's Learning Management System.\n, • Ensure all training activities are appropriately documented and compliant with organisational requirements.\nCompliance & Best Practice\n\n, • Keep up to date with relevant legislation, regulatory updates, and sector developments.\n, • Ensure all training content reflects current best practice within children's residential care.\nSubject Matter Expertise\n\n, • Act as a lead trainer in designated specialist subject areas.\n, • Support operational teams by promoting safe, effective, and person-centred practice.\nHealth & Safety\n\n, • Demonstrate and promote high standards of professional conduct, health and safety, and risk awareness in all training activities.\nValues & Culture\n\n, • Champion equality, diversity, inclusion, and excellence across all learning initiatives.\n, • Ensure learning programmes reinforce organisational values and high standards of care.\nTraining Topics\n Training delivery will include a range of mandatory and specialist subjects, including but not limited to: \n\n • Safeguarding Children\n, • Positive Behaviour Support Approaches\n, • Child Sexual Exploitation (CSE)\n, • Missing from Home (MFH)\n, • Emergency First Aid at Work\n, • Medication Administration\n, • Ligature Awareness\n, • Induction and on boarding programmes\n, • Additional mandatory and specialist training as required\nAbout You\n To be successful in this role, you will have: Essential\n\n • Minimum 3 years experience working within children's residential services.\n, • Strong understanding of current legislation, regulations, and best practice within children's social care.\n, • Experience delivering training, coaching, mentoring, or facilitating learning programmes.\n, • Knowledge of mandatory training requirements within residential childcare settings.\n, • Excellent presentation, communication, and stakeholder engagement skills.\n, • Strong IT, literacy, and numeracy skills.\n, • Ability to travel regularly and stay away overnight when required.\n, • Relevant qualifications related to the training subjects delivered.\nDesirable\n\n, • Recognised training, teaching, or assessor qualification (such as PTLLS, AET, TAQA, or equivalent).\n, • Experience designing and developing learning materials.\n, • Experience using Learning Management Systems (LMS).\nWhat You'll Bring\n\n, • Passion for developing people and improving outcomes for children and young people.\n, • Confidence in engaging diverse audiences and facilitating both face-to-face and virtual learning.\n, • Strong organisational skills and attention to detail.\n, • A proactive, collaborative, and solutions-focused approach.\n, • Commitment to continuous professional development and lifelong learning.\nApply Today\n If you have a background in children's residential care and are passionate about developing others, we'd love to hear from you. Join a team that is committed to raising standards, supporting colleagues, and making a positive difference in the lives of children and young people.

Your new companyYou will work for a UK-leading multi-disciplinary consultancy that operates across architecture, building surveying, project management, quantity surveying and sustainability.Your new roleThe successful candidate will support the delivery of refurbishment, maintenance and improvement projects, while also undertaking professional duties such as surveys, inspections, condition assessments, dilapidations and technical reporting. Working closely with clients, consultants and contractors, they will play a key role in ensuring projects are delivered successfully from inception through to completion.Key Responsibilities: \n\n • Assisting with the management and delivery of construction and refurbishment projects.\n, • Undertaking building inspections, surveys and condition assessments.\n, • Preparing specifications, schedules of work and technical reports.\n, • Supporting contract administration and project monitoring activities.\n, • Assisting with professional building surveying services, including dilapidations, defects analysis and planned maintenance programmes.\n, • Building and maintaining strong relationships with clients and project stakeholders.\n\n What you'll need to succeedDegree qualified, or working towards a degree, in Building Surveying or a related discipline.Working towards, or keen to pursue, professional chartership (MRICS).Strong communication and organisational skills.A proactive approach and willingness to develop technical and project management expertise \n What you'll get in returnYou will receive a competitive basic salary along with benefits. You will work for a leading consultancy, and therefore gain experience in a reputable business, that offers progression and developmentWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Sales Executive \n Location: Aldridge, West Midlands WS9 - office-based position \n Salary: £27,000 per annum \n Job Type: Permanent, Full Time \n About us: \n RV Astley is a British Interiors brand designing and supplying luxury lighting, furniture, mirrors and accessories to interior designers, retailers and the hospitality industry across the UK and beyond. \n We're looking for a friendly, organised and enthusiastic Sales Executive to join our growing team. If you enjoy working with people, solving problems and delivering excellent customer service, we'd love to hear from you. \n About the role: \n\n • Speaking with customers by phone and email\n, • Processing customer orders\n, • Answering product and order enquiries\n, • Supporting our trade and retail customers\n, • Following up on quotations and sales enquiries\n, • Keeping customer records up to date\n, • Working closely with our purchasing, warehouse and design team\n, • Providing general administrative support to the sales department\n\n About you: \n\n • Friendly, confident and professional\n, • Well organised with great attention to detail\n, • Comfortable with Microsoft Office\n, • A team player with a positive attitude\n, • Able to manage a busy workload\n, • Experienced in customer service or sales administration (experienced with Sage or CRM Systems is an advantage but not essential)\n\n What we offer: \n\n • 28 days holiday (including bank holidays)\n, • Contributory pensions\n, • On site parking\n, • Full training and ongoing support\n, • A welcoming team and a modern working environment\n\n If you'd like to join a growing British Interiors Brand, we'd love to hear from you. Please hit APPLY to send us your CV along with a short covering letter telling us why you'd be a great fit for the RV Astley team. \n Candidates with experience of; Sales Coordinator, Customer Service Advisor, Account Coordinator, Sales Administrator, Trade Sales Assistant, Order Processing Clerk, Interior Design Support, Client Relationship Administrator, Sales Support Specialist, B2B Account Executive, Showroom Assistant, Order Management Coordinator, Internal Sales Support, Customer Experience Advisor, Sales Office Administrator also be considered for this role.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n The Role \n We’re looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. \n Working in a fast-paced environment, you’ll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives’ time is used productively while delivering a high-quality service to residents and clients. You’ll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. \n Responsibilities \n\n • \n Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. \n • \n Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. \n • \n Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). \n • \n Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. \n • \n Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. \n • \n Monitor work in progress, ensuring jobs are progressed and closed within target timescales. \n • \n Ensure operatives are correctly using and updating PDAs and digital systems. \n • \n Act as the key communication link between residents, operatives and client teams. \n • \n Maintain accurate records, notes and job updates across all systems. \n • \n Support the wider scheduling team, providing cover during absences where required. \n\n About You \n\n • \n IT literate, with confidence using scheduling and job management systems. \n • \n Excellent telephone manner and communication skills. \n • \n Strong attention to detail and ability to prioritise workload. \n • \n Ability to work to tight deadlines in a busy environment. \n • \n Experience in scheduling, planning, administration or high-volume customer service/call handling. \n • \n Experience within social housing, repairs or maintenance environments. \n • \n Knowledge of repairs and maintenance terminology and KPIs. \n • \n Experience using systems such as ROCC, Opti-time or DRS. \n\n What We Offer \n\n • \n Salary of up to £28,000 per annum plus benefits including: \n • \n 25 days’ annual leave plus bank holidays. \n • \n Long-service awards at key milestones. \n • \n Perkbox – discounts on coffee, cinema, travel and wellbeing. \n • \n 1 paid volunteer day each year. \n • \n Ongoing training, support and career progression – AxisCLC promotes from within. \n\n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Your new company \n A very busy Primary School based in South Birmingham, B29 is looking for an experienced Primary School Receptionist/Administrator. The cover is Monday to Friday, term time only, 8am-4pm. The role is to start in September on an ongoing basis. \n Your new role \n The role will be working in a very busy office to provide administration and reception support. The role will be providing support such as inputting data into Arbour and ParentPay. You will also be expected to cover a very busy reception when required. Therefore, you must have strong IT skills. \n What you'll need to succeed \n You will need to have a high level of communication and IT skills and be able to work quickly under your initiative. You will also have recent satisfactory references for carrying out a similar placement within the last 2 years. You will also need to have an up-to-date DBS check. The school can't accept any applicants without this.What you'll get in return \n Hays Education has had an established Support Service desk in Birmingham for over ten years, providing quality non-classroom-based staff to schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Specialist \n Solihull – Office Based \n Up to £38,000 \n \n Company Description \n \n We are a managed services provider delivering cybersecurity, communications and connectivity solutions that help businesses grow with confidence. \n Our customers are at the heart of everything we do. We pride ourselves on providing exceptional service, building long-term partnerships and becoming a trusted extension of our customers' teams. As we continue to grow, we're looking for someone who shares our passion for delivering an outstanding customer experience. \n \n About the Role \n \n This is an excellent opportunity for someone with a strong B2B customer service, customer success or account support background who enjoys building relationships, solving problems and making a real difference for customers. \n \n You'll begin by supporting our Service Delivery team, coordinating customer activity, providing administrative support and ensuring every customer receives a first-class service. With structured training, mentoring and support, you'll develop into a Service Delivery Manager, taking ownership of your own portfolio of customers and becoming responsible for the overall delivery of their services. \n \n What You'll Gain \n \n This role offers a genuine career pathway into Service Delivery Management. \n You'll receive structured training, mentoring and ongoing support to develop the technical, commercial and service delivery skills needed to manage your own customer portfolio. If you have a strong B2B customer service background and are looking for the next step in your career, this role provides an excellent opportunity to develop into a Service Delivery Manager. \n \n What You'll Be Doing \n \n\n • Provide day-to-day administrative support to the Service Delivery team.\n, • Become a key point of contact for customers, building trusted B2B relationships and delivering an exceptional customer experience.\n, • Support Service Delivery Managers with the management of customer accounts and service activities.\n, • Own customer queries and service requests, coordinating internal teams to ensure timely resolution.\n, • Keep customers informed throughout the lifecycle of incidents, requests and service improvements.\n, • Schedule and coordinate customer meetings, service reviews and follow-up actions.\n, • Prepare customer reports, service documentation and meeting packs.\n, • Maintain accurate customer records and ensure service documentation is kept up to date.\n, • Monitor service performance against agreed SLAs and KPIs, highlighting any risks or trends.\n, • Support the preparation and delivery of regular Service Review meetings.\n, • Act as an escalation point for customer service issues, ensuring concerns are managed professionally and resolved promptly.\n, • Work closely with Account Management and operational teams to support customer retention, service improvements and growth opportunities.\n, • Assist with contract administration and develop an understanding of commercial performance as part of your progression into Service Delivery Management.\n, • Identify opportunities to improve internal processes and enhance the customer experience.\n\n \n What Success Looks Like \n \n\n • Delivering an outstanding customer experience with consistently high customer satisfaction scores.\n, • Building strong, long-term B2B customer relationships.\n, • Supporting the achievement of customer retention targets.\n, • Meeting agreed service KPIs and SLA commitments.\n, • Providing accurate administration and supporting the successful delivery of customer services.\n, • Contributing to continual service improvement initiatives.\n, • Supporting opportunities for customer growth and additional services.\n\n \n What We're Looking For \n \n We're much more interested in your relationship-building ability, B2B customer service experience, willingness to learn and a can-do attitude than whether you've previously worked as a Service Delivery Manager. If you're passionate about delivering an exceptional customer experience and are looking to develop your career, we'll provide the training and support to help you succeed. \n \n Essential \n \n\n • Experience in a B2B customer service, customer success, client services, account support or customer relationship management role.\n, • Proven ability to build and maintain strong business-to-business customer relationships.\n, • Excellent customer service skills with a genuine passion for delivering an exceptional customer experience.\n, • A positive, proactive can-do attitude with a willingness to learn and develop new skills.\n, • Strong administrative and organisational skills with excellent attention to detail.\n, • Experience coordinating multiple activities and managing competing priorities.\n, • Excellent written and verbal communication skills with the confidence to build relationships at all levels.\n, • Strong Microsoft Office skills, particularly Outlook, Excel and Word.\n, • The ability to work collaboratively across multiple teams and take ownership of customer queries through to resolution.\n\n \n Desirable \n \n\n • Experience within IT, Telecoms, Technology or Managed Services.\n, • Experience working with SLAs, KPIs or service reporting.\n, • Knowledge of ServiceNow, ITSM tools or ITIL.\n\n

Pensions Analyst \n Salary: £28,000 – £40,000 depending on experience \n Join a specialist consultancy providing actuarial pensions advice for expert witness work. Our small team of highly qualified professionals supports solicitors with clear, accurate, and stress-free guidance on pension matters, predominantly within divorce proceedings and employment tribunal cases. \n The Role \n You will produce expert witness reports focused on pensions and divorce, working with instructing solicitors to analyse pension assets, interpret scheme documentation, and advise on division options. \n Key Responsibilities \n\n • Assess cases and draft correspondence to instructing solicitors\n, • Review pension scheme documentation (e.g., CE values, benefit statements)\n, • Liaise with pension administrators to obtain required data\n, • Manage your own caseload to meet service standards\n, • Maintain accurate client records using Word, Excel, and an in-house CRM\n, • Proofread expert witness reports for technical and presentation accuracy\n, • Prepare invoices and support credit control processes\n\n What You’ll Need \n Must-have: \n\n • Proven experience in a DB pension scheme environment (life office, IFA, or pensions administration)\n\n Benefits \n We offer a comprehensive package of core and flexible benefits designed to support your wellbeing, financial security, and work–life balance, including: \n\n • 27 days’ holiday plus bank holidays, with the option to buy up to 5 additional days per year after 1 year’s service\n, • Group Income Protection covering 70% of salary after long-term illness or injury\n, • Health Assessments after 6 months’ service, plus fertility, pregnancy, parenthood and menopause support via Peppy\n, • Employee Assistance Programme (EAP) for emotional, practical, and legal support for you and your immediate family\n, • Discounted shopping scheme with offers from over 3,000 retailers\n, • Emergency dependant care with up to 10 funded sessions per year\n, • Eye care allowance, annual flu vaccination, and Group Life Insurance providing 8× base salary cover\n, • Group Personal Pension Plan (GPPP) with 8% employer core contribution plus up to 4% matched contributions, including salary sacrifice benefits\n, • Optional flexible benefits including private medical insurance, dental cover, critical illness, personal accident cover, gym discounts, Cycle to Work, Savings Plan, Share Incentive Plan, Season Ticket Loan, and Green Car Scheme (electric/hybrid vehicle leasing)\n\n If you feel like this is a role for you, please apply below

\n A leading UK organisation is seeking an IT Controls Specialist to join its growing Corporate Governance function, supporting the enhancement of technology controls, cyber governance and enterprise-wide risk and resilience frameworks. This is an excellent opportunity for an IT Contols, Audit or Assurance professional to play a key role in a high-profile controls and governance programme, including preparations for future SOX readiness. \n \n Client Details \n \n\n Our client is a large and complex organisation operating across multiple business units and technology environments. With significant investment being made into governance, risk management, controls assurance and operational resilience, this role offers the opportunity to gain exposure to senior stakeholders and contribute to the ongoing maturation of the organisation's technology risk and controls framework.\n\n\n The successful candidate will join a growing team with strong visibility across the business, helping to shape and strengthen the control environment at a time of significant focus on governance, assurance and regulatory readiness.\n\n \n Description \n \n\n • Perform IT controls testing and ongoing controls monitoring activities across key technology processes.\n, • Support cyber governance and oversight initiatives, helping to strengthen technology risk management practices.\n, • Conduct technology risk assessments and evaluate the effectiveness of existing controls.\n, • Assist with business continuity, operational resilience and disaster recovery governance activities.\n, • Deliver controls assurance reviews, certification processes and control effectiveness assessments.\n, • Manage control deficiencies, tracking remediation actions through to completion.\n, • Support the administration and development of controls management processes and governance tools.\n, • Contribute to governance reporting, risk committees and senior stakeholder engagement.\n, • Assist with the development and enhancement of technology risk and controls frameworks.\n, • Provide input into wider governance initiatives, including SOX readiness and emerging technology risk considerations.\n\n \n Profile \n \n\n We are interested in speaking with candidates from a variety of governance, risk and assurance backgrounds, including:\n\n\n • IT Controls\n, • Technology Risk\n, • IT Audit (Internal or External Audit)\n, • Cyber Governance\n, • Technology Assurance\n, • Risk and Controls\n\n\n You are likely to possess experience in several of the following areas:\n\n\n, • IT General Controls (ITGCs)\n, • Controls testing and assurance\n, • Technology risk management\n, • Cyber security governance\n, • SOX and/or ICOFR environments\n, • Governance, risk and control frameworks\n, • Business continuity and operational resilience\n, • Risk assessments and control evaluations\n, • AI governance and emerging technology risk\n\n\n In addition, you will be a strong communicator who can build effective relationships with stakeholders, provide constructive challenge and influence positive governance outcomes across a complex organisation.\n\n \n Job Offer \n \n\n • Salary of £50,000 - £60,000 per annum\n, • 20% annual bonus\n, • Hybrid working arrangement (2 days onsite per week)\n, • Opportunity to join a growing and highly visible governance function\n, • Exposure to senior leadership and key decision makers across the organisation\n, • Involvement in major governance, controls and risk transformation initiatives\n, • Excellent opportunity to broaden experience across IT risk, cyber governance, resilience and controls assurance\n, • Exposure to SOX readiness and the development of controls frameworks\n, • Strong long-term career development prospects within a business investing heavily in governance and assurance\n\n

\n Salaried GP – 6 Sessions per Week \n Location: Birmingham Hours: 6 Sessions per Week Contract: Salaried GP (Permanent) Start Date: August/September 2026 (earlier start considered) Salary: Up to £11,000 per session \n Join a High-Performing, Forward-Thinking GP Practice \n Our client, a highly regarded and innovative GP practice in Birmingham, is looking to recruit a dedicated Salaried GP to join their friendly and supportive clinical team for 6 sessions per week. \n This is an excellent opportunity to work within a well-established training practice that places patient care, staff wellbeing and clinical development at the heart of everything they do. Flexible working patterns are available, allowing for an excellent work-life balance. \n Candidates with an interest or experience in Minor Surgery and/or Joint Injections are particularly encouraged to apply, although these skills are not essential. What's on Offer?\n \n • Competitive salary\n, • Flexible working pattern across the week\n, • 6 clinical sessions per week\n, • Protected administration time built into every session\n, • Well-structured clinics with manageable appointment times\n, • Supportive and experienced multidisciplinary team\n, • Opportunity to develop specialist clinical interests\n, • Teaching and training practice with excellent learning opportunities\n, • Friendly, inclusive and collaborative working environment\n, • Earlier start date available for the right candidate\n Role\n You’ll provide high-quality, patient-centered care while working alongside an experienced multidisciplinary team in a modern, well‑organised practice. Clinical Responsibilities\n \n • Deliver face‑to‑face, telephone and online consultations\n, • Assess, diagnose and manage acute and chronic medical conditions\n, • Undertake home visits where clinically appropriate\n, • Prescribe safely in accordance with local and national guidance\n, • Review pathology results and clinical correspondence\n, • Maintain accurate, contemporaneous electronic clinical records\n, • Support safeguarding, clinical governance and patient safety processes\n, • Participate in quality improvement initiatives, QOF and enhanced services\n, • Work collaboratively with colleagues across the wider multidisciplinary team\n Working Pattern\n Clinical sessions are 4 hours and 10 minutes, designed to support safe, effective patient care. \n Each session includes: \n \n • 15‑minute face‑to‑face appointments\n, • 10‑minute telephone consultations\n, • One allocated home visit slot\n, • Protected administration time for reviewing results, correspondence, repeat prescriptions and other clinical tasks\n \n All GPs participate in a shared Duty GP rota, managing same‑day clinical triage and urgent appointment allocation. About the Practice\n Our client is a successful GP training and teaching practice providing care to approximately 9,200 patients in Birmingham. \n The practice has built an excellent reputation for delivering high-quality patient care while fostering a supportive environment where clinicians are encouraged to grow professionally and develop specialist interests. Multidisciplinary Team\n \n • GP Partners\n, • Salaried GPs\n, • Advanced Nurse Practitioners\n, • Practice Nurses\n, • Healthcare Assistants\n, • Clinical Pharmacists\n, • Paramedics\n, • Dedicated Reception and Administrative Teams\n \n The practice is an active member of a great PCN, working collaboratively with neighbouring practices and community services to improve healthcare outcomes across the local population. About You\n To be considered for this role, you will have: Essential\n \n • Qualified General Practitioner\n, • Full GMC registration with a licence to practise\n, • Inclusion on the NHS England Performers List\n, • MRCGP (or equivalent)\n, • Evidence of ongoing CPD and revalidation\n, • Previous experience working within UK General Practice\n, • Experience managing both acute and chronic medical conditions\n, • Excellent consultation, communication and clinical decision‑making skills\n, • Ability to manage workload safely and effectively within a multidisciplinary environment\n, • Good understanding of clinical governance, safeguarding and quality improvement\n Desirable\n \n, • Experience using EMIS Web\n, • Familiarity with digital triage and online consultation platforms such as AccuRx\n, • Experience supporting QOF, enhanced services or population health initiatives\n, • Experience supervising medical students, trainees or other clinicians\n, • Clinical interests in Minor Surgery, Joint Injections, service development, digital transformation or leadership\n Interested?\n If you’re a motivated GP looking to join a welcoming, progressive practice that genuinely values its clinicians, we’d love to hear from you. \n Apply today or contact our recruitment team for a confidential discussion and a full job description. \n #J-18808-Ljbffr

Quantity Surveyor – Utilities / HV / Infrastructure (Fully Remote) Location: Fully Remote (UK) Salary: £70,000 - £80,000 DOE + Car Allowance + Benefits Job Type: Permanent, Full-Time Quantity Surveyor Required – Utilities / HV / Infrastructure An established and rapidly growing infrastructure contractor is looking to appoint an experienced Quantity Surveyor to join its expanding commercial team. This is a fully remote position, offering the flexibility to work from anywhere within the UK with no requirement for regular site visits, making it an excellent opportunity for an experienced commercial professional seeking greater work-life balance without compromising on career progression. The business delivers major infrastructure and utility projects nationwide and is looking for someone with a strong commercial background within sectors such as High Voltage (HV), Electrical Transmission, Utilities, Civils, Mechanical, Earthing, Energy or Infrastructure. The Role Working closely with the Commercial Director and Operational Teams, you'll take ownership of the commercial management of multiple projects, ensuring contracts are administered effectively while maximising commercial performance and maintaining strong client relationships. This role offers significant autonomy and would suit someone who is commercially astute, proactive and confident managing projects from contract award through to final account. Key Responsibilities Commercial Management Contract review, administration and management. Commercial dispute avoidance and resolution. Management of contractual obligations and commercial risk. Ensuring compliance with NEC contracts and contractual procedures. Supporting operational teams with commercial guidance and advice. Project Commercial Control Reviewing project scope, contractual requirements and budgets. Preparing and maintaining Cost Value Reconciliations (CVRs). Cashflow forecasting and financial reporting. Monitoring project profitability and commercial performance. Identifying commercial risks and opportunities. Commercial Administration Preparing and submitting Applications for Payment. Raising invoices and monitoring payment schedules. Chasing outstanding payments and resolving payment queries. Managing variations and change control processes. Preparing and agreeing Final Accounts. Producing commercial reports and forecasts. Client & Stakeholder Management Developing and maintaining positive client relationships. Liaising with project managers, operational teams and senior stakeholders. Supporting successful project delivery through proactive commercial management. About You We're looking for a commercially focused Quantity Surveyor who can work independently while managing multiple projects within a fast-paced contracting environment. You'll ideally have experience working within one or more of the following sectors: - High Voltage (HV) - Electrical Transmission - Utilities - Power Infrastructure - Civil Engineering - Mechanical Engineering - Earthing - Renewable Energy - Energy Infrastructure - Industrial Construction Essential Requirements Previous experience as a Quantity Surveyor within a contracting environment. Strong understanding of commercial management and contract administration. Experience working under NEC contracts. Excellent commercial awareness and negotiation skills. Ability to manage multiple live projects simultaneously. Strong communication, organisational and reporting skills. Self-motivated with the ability to work remotely and manage your own workload. * Full UK Driving Licence (preferred). Why Apply? This is an excellent opportunity to join a forward-thinking contractor with an expanding portfolio of infrastructure projects across the UK. Whether you're an experienced Quantity Surveyor looking for greater flexibility or an ambitious commercial professional ready to take the next step in your career, this role offers genuine long-term development within a specialist infrastructure business

A specialist independent building services consultancy has, due to planned expansion, an immediate requirement for a high-end intermediate / senior level building services design engineer to join their design team in their Birmingham offices. hybrid remote working available. They work in a wide variety of project sectors including, general commercial, high-end residential, educational, health and MOD. As a mechanical design engineer you would be expected to provide effective designs, conduct surveys, prepare feasibility reports, specifications, provide site supervision and management of mechanical services installations. You should ideally be qualified to a minimum of HND level and have a minimum of 2 years' UK building services design experience. You should have a demonstrable UK building services background. Your responsibilities would include: Design calculations using industry leading software Assisting in preparing reports such as feasibility studies, design reports, specifications and contract administration. Maintaining an up to date knowledge of current standards and legislation. Attending site surveys and client meetings. Implementing technical standards and supporting the business development. Compliance with CDM Regulations must be ensured. Undertaking detailed site surveys and design reviews. Understanding of engineering systems and the ability to report on both mechanical and electrical disciplines during meetings is essential. You would need an appreciation of contract administration, project management and site supervision/inspections and assist with the financial control of project(s) liaising with Project Director. Mentoring and assisting the graduate engineers. Skills and Experience Prefarbly have some Revit MEP experience. Some experience of IES modelling software would be advantageous (but not essential). Ideally some understanding of BIM Level 2 and BIM project deliverables structure. Training will be provided if required Undertaking mechanical designs from inception to completion, sometimes within tight deadlines whilst maintaining accuracy and quality. CEng qualified or working towards CEng. Appropriate membership of professional body, i.e. CIBSE, IMECHE, IET Full UK driving license

Geo-Environmental Engineer, Birmingham Permanent position with a competitive salary (DOE) and excellent benefits package. Our client is a multi-disciplinary engineering and environmental consultancy delivering services across residential, commercial, industrial, retail, leisure, education and healthcare sectors. They are seeking an experienced Geo-Environmental Engineer to join their growing team in Birmingham. In this role, you will work on a variety of residential, commercial and public sector projects, delivering high-quality geo-environmental solutions from investigation through to reporting and approvals. You will be producing technically accurate reports and calculations, managing projects to agreed timescales and budgets, and working closely with clients, regulators and multidisciplinary teams. The role also includes site visits, supporting business development and contributing to the continual improvement of technical standards and processes. This opportunity would suit someone who enjoys a varied workload, values collaboration and takes pride in delivering practical solutions. Key Responsibilities ·Support the Associate Director in achieving productivity and growth objectives. ·Attend meetings with clients, development teams and external stakeholders. ·Maintain high levels of client service and help secure repeat business. ·Produce accurate calculations, reports and correspondence within agreed budgets and deadlines. ·Follow company quality procedures, including two-stage checking processes. ·Support technical innovation, research and development activities. ·Maintain and improve departmental standards and procedures. ·Ensure compliance with CDM Regulations 2015 and maintain a valid CSCS card. ·Travel across the UK when required to supervise site works and attend meetings. Project Management Responsibilities ·Manage projects across a range of sectors and, where required, multiple disciplines. ·Oversee project administration, quality, fee proposals, budgeting and resource planning. ·Maintain regular client communication and agree timescales and fees. ·Manage invoicing, WIP and project finances to ensure budgets are achieved. Skills and Experience Required ·Degree (or equivalent) in Geo-Environmental Engineering, Geology or a related discipline. ·Experience in site investigations, risk assessments and technical reporting. ·Membership of, or working towards membership with, The Geological Society, CIWEM or similar. ·Knowledge of ground investigation techniques, geotechnical properties and contamination assessment. ·Understanding of relevant legislation, NHBC Standards and NPPF guidance. ·Strong communication, organisational and analytical skills. ·Commitment to health, safety and environmental standards. ·Full UK driving licence and access to a vehicle insured for business use. Benefits Our client values work-life balance and offers flexible working arrangements alongside a competitive package, including: ·25 days' annual leave, increasing with service ·Additional birthday leave, wellbeing day and charity day ·Company pension scheme ·Private medical insurance ·Life assurance ·Employee Assistance Programme ·Paid professional membership ·Additional benefits available through the company benefits platform If you are an experienced Geo-Environmental Engineer looking to join a growing consultancy where you can work on varied projects and develop your career, we'd love to hear from you. Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Senior Building Surveyor Birmingham (Hybrid - Office, Client Sites & Home working) £50,000 - £65,000 + Car Allowance + Generous Bonuses + Private Healthcare + Development investment + Further Generous Package + Chartership support This is an exceptional opportunity for a driven Building Surveyor to join a highly respected consultancy experiencing sustained growth across Building Surveying and Project Management. With impressive progression pathways and an award-winning people-focused culture, this is a role offering genuine long-term development. Do you have strong experience across dilapidations, contract administration and schedules of condition? Are you looking to join a commercial consultancy with a diverse project portfolio across offices, hotels, and specialist sectors? Would you like to be part of a business committed to progression, wellbeing, and industry-leading employee benefits? Operating for nearly 30 years, this well-established consultancy boasts a variety of awards recognising their commitment to their employees and delivers high-quality surveying and project services for a wide range of commercial clients. With a clear plan to increase turnover, open new offices, and continue expanding specialist service lines, the business offers excellent scope for future leadership opportunities supported by structured progression to Principal Surveyor, Associate Director and beyond. In this role, you will work across a varied commercial portfolio, undertaking site inspections, carrying out dilapidations, preparing schedules of condition, running contract administration, managing reports, and attending regular client meetings. This is a highly client-facing role requiring strong communication skills, technical confidence, and the ability to work independently. The ideal candidate will hold a Building Surveying degree, hold MRICS or AssocRICS, you will be self-sufficient, confident on site and able to manage a range of surveying instructions with autonomy. This is an excellent opportunity to join a modern, progressive consultancy recognised for its culture, employee development, charity initiatives and commitment to flexible working. The Role: Deliver a wide range of commercial building surveying services Undertake dilapidations, schedules of condition and contract administration Attend client meetings and manage instructions independently Prepare detailed reports and maintain strong client relationships Work across office, hotel, and commercial refurbishment projects Based in Birmingham, with hybrid working (2-3 days in office) The Person: AssocRICS qualification minimum Strong background in surveying Confident delivering dilapidations, CA and schedules of condition Self-sufficient, client-facing, and capable of managing own workload Ambitious and open to future leadership progression Reference Number: BBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

We have a fabulous opportunity to join one of the UK’s leading online cruise agencies as a Specialist Cruise Consultant, in which you'll not only benefit from fantastic earning potential but will have the chance to choose your own working hours! The role offers: A highly competitive salary plus uncapped commission - average OTE is £60k Top sellers earning £100k plus Commission is paid monthly when booking is made All quality leads and laptop/headset are provided for you Guaranteed Educational & Ship Visit Opportunities Flexible Hours for a great work/life balance (minimum 37.5 hours per week) - set your own hours to suit you Other great benefits inc. pension, 50% earnings for maternity & paternity Full administration and management support So, if you have significant experience within a cruise sales role and/or strong tailor-made tour operations experience (ideally with some exposure to cruise) and would like to know more about this fabulous opportunity to join a brand leading cruise sales team, please press the apply button now! Role of Specialist Cruise Consultant: Handling both telephone calls and web enquiries Selling cruise holidays across all cruise lines inc. 6 and river Tailor-making cruise and stay packages Upselling and booking ancillary products where appropriate Offering exceptional customer service, expert advice and personal recommendations Working to and achieving sales targets Skills required for the role: Recent cruise sales experience and/or strong tailormade tour operations experience Good personal cruise experience would be a huge advantage Confident & engaging telephone manner Genuine interest and desire to specialise in the cruise sector Proven sales/profit generated track record * Tenacious and pro-active approach to sales with an ability to "close" the sale If you’re interested in learning more about this Specialist Cruise Consultant opportunity, please press the apply online button now! Not for you? Then visit our website to see the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

KM Recruitment is a specialist UK wide recruiter for the Skills & Employability sectors. Job Title: Health and Social Care Assessor Location: Birmingham and surrounding areas - Must be flexible with travel - Home/Field based Salary: £27,000 - £30,000 (depending on level of delivery) + BONUS Type: Full Time, Permanent Essential Criteria: Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA. Must have experience of delivering Health and Social Care Apprenticeships - Frameworks OR Standards. Must hold occupational competency in Health and Social Care (Elderly). Confident to deliver Maths and English Functional Skills. Happy to conduct online remote assessments - and face to face when required Must have a good level of ICT skills Full, clean driving licence and use of a vehicle. Must be flexible with travelDuties include: Assess and support learners working towards Apprenticeships in Health and Social Care at Level 3, or 5. Deliver training and support learners with Functional Skills Maths and English to level 2. Managing your diary efficiently to ensure timely visits and reviews are conducted. Organise and maintain documentation on learners' progress. Support, advise and motivate learners. Overcome barriers to learning and adapt delivery to meet learner’s needs. Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors Job Title: Credit Control Tutor / Assessor Location: Remote Salary: £32,000 pro rata Type: Full Time, 3-month FTC (possibility to be extended) Criteria for all candidates: Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA. Must hold a recognised Teaching qualification at Level 3 or above: PTLLS/AET. Experience in delivering Apprenticeships, ideally within the finance or business sectors. Occupational experience within credit control, debt recovery, or financial operations - with an understanding of credit management. Must be IT Literate.Duties include: Teach/assess learners working towards Apprenticeships in Credit Control and Collection. Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration. Ensure sessions are motivating, engaging and develop learners' skills knowledge and behaviours Organise and maintain documentation on learners' progress. Support, advise and motivate learners. Overcome barriers to learning and adapt delivery to meet learner’s needs. Support learners through to gateway, ensuring they are prepared for successful completion of their EPA.Personal Skills: Organisational skills are a must, as well as the ability to plan your time effectively Confident and professional with the ability to inspire and motivate people Quality driven and prepared to go the extra mile for your learnersPlease note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities

Finance Systems Manager Contract type: Permanent Hours: 37.5 / week Salary: circa £83,000 depending on experience Location: Birmingham (B2 5DB) WFH policy: Employees are required to attend the office 2 days/week Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Head of Finance Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications. Role Summary: LCCC is at the heart of the UK’s transition to Net Zero, administering government-backed low carbon energy schemes that are transforming the energy landscape. The Finance Systems Manager reports to the Head of Finance and Procurement and plays a pivotable role in ensuring our finance function has the technology, automation and audit-ready controlled processes to support that mission - leading the development of LCCC’s finance technology across Finance Operations, Scheme Settlements and Procurement. The Finance Systems Manager acts as the bridge between the Finance & Procurement department and LCCC’s Technology Hub, representing Finance’s requirements in all technology and system decisions. The role requires a strong blend of finance expertise, technical capability, and stakeholder influence—engaging credibly with finance colleagues, IT teams and system vendors. It also requires close collaboration with wider LCCC teams and external delivery partners, including EMRS and Scheme Operations, to ensure alignment across schemes and the maintenance of robust financial controls and audit-ready processes. The role provides direct line management of the Finance Process Specialist and any future roles within the finance systems team. The role also carries responsibility for governing AI adoption within Finance and ensuring all technology outputs meet audit and public body requirements. Key Responsibilities The key responsibilities of the role are outlined below, covering both LCCC and ESC. However, this is an overview of the role and is not exhaustive. As the size and number of different schemes continues to grow, the dynamic nature of the role may lead to further enhancements. LCCC recognises the evolving nature of the responsibilities and reserves the right to assign other duties commensurate with the role as required. Team leadership and development Line manage the Finance Process Specialist and any future roles, ensuring improvement projects are scoped correctly and delivered to time and quality. Provide day-to-day management, objective setting, performance oversight, and development support to direct reports, building technical capability across team members of varying ability. Lead change management activity for new system and process deployments, developing communication and training plans that bring finance colleagues of all technical abilities with them. Finance systems and ERP ownership Oversee review of the current ERP system (Sage X3) and consider future change or updates. Act as the Sage X3 (or future ERP system) Finance champion, including the administration role, ensuring the system is progressively removed from manual transactional processes in Scheme Settlements, Finance Operations and Procurement. Lead the finance workstream of LCCC’s future ERP migration — owning requirements gathering, controls mapping, UAT coordination, data migration validation, and finance-side user adoption. Act as the main point of contact with IT to cover the period of connectivity with the new settlement system and future systems. Represent Finance & Procurement as the authoritative voice in corporate technology forums and governance processes, translating finance and audit requirements into clear system specifications for IT and vendors. Ensure Finance technology development is in line with company direction and LCCC’s corporate technology strategy. Support the team with banking software and related financial system tools. Process transformation and automation Identify opportunities to automate financial processes and improve efficiency in Scheme Settlements and Finance Operations. Lead process transformation projects from discovery and mapping to solution design, build, testing, and controlled handover, ensuring each automated solution includes validation, exception flagging, and audit trails. Implement workflows and integrations between finance systems and other business applications. Design automated outputs to be operable and updatable by finance staff without specialist technical knowledge, including clear guidance and self-checking for monthly, quarterly, and annual refresh cycles. Foster continuous improvement within the team, supporting colleagues of varying technical skills to adopt new tools and translating complex system logic into accessible, well-documented outputs. AI governance and adoption Evaluate and govern AI tool deployment in Finance, identifying where AI can improve efficiency, data quality, or reporting. Ensure AI-assisted outputs are auditable, explainable, and comply with NAO and LCCC public body requirements. Keep informed on AI developments and advise the Head of Finance and Procurement on adoption strategy. Data management and reporting Ensure data accuracy, integrity and security across all finance systems. Maintain data governance, access controls and retention policies across all finance systems, aligned with LCCC’s obligations. Lead Finance’s transition to a data warehouse or equivalent solution to improve reporting efficiency and functionality for Scheme Settlements, Finance Operations and Procurement. Develop and maintain dashboards and reports for financial analysis and decision-making. Serve as the team’s Power BI and Excel champion, setting standards for financial reporting and data visualisation. Project and vendor management Lead finance system implementation, upgrades, and migration projects, collaborating with IT, procurement, and other stakeholders to deliver on time and within scope. User support and training Provide technical support and training to finance teams on system functionality. Act as the primary point of contact for system-related issues and enhancements Skills Knowledge and Expertise Essential: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience leading a Finance or Management Accounting team. Experience of process and data management including how technology can be deployed to deliver efficiency, effectiveness, and control to meet defined business requirements. Excellent communication skills, with the ability to engage technical and non-technical audiences and communicate complex ideas in simplified terms. Strong stakeholder engagement skills, including cross-functional collaboration. See full job descirption by clicking on apply, directing you to the job on our career site

Lecturer in Criminology (Level 3 / A-Level) Location: West Midlands (Multi-site flexibility required) Salary: £31,000 - £48,000 (Qualified) | £26,000 - £29,000 (Unqualified) Contract Type: Permanent, Full-time We are seeking a passionate and dedicated Criminology Lecturer to join our established Sixth Form team. This is a fantastic opportunity to inspire and support the next generation of Criminology students within a dynamic and forward-thinking educational environment. If you have a commitment to delivering high-quality teaching, a drive for innovation in the classroom, and a collaborative mindset, we would love to hear from you. Key Responsibilities Teaching & Tutoring: Deliver specific programmes, take on course/personal tutorship, and provide a high-quality learning experience for all students. Curriculum Development: Participate jointly in curriculum development, lesson planning, and continuously improving teaching standards alongside colleagues and external partners. Digital Innovation: Embrace Information Learning Technology (ILT) and multimedia resources to develop and deliver dynamic learning materials. College Events: Assist with student recruitment, induction, open events, parents' evenings, and interviews to support learners' ongoing success and wellbeing. Administration: Maintain accurate academic and administrative records in accordance with college policy. Skills, Knowledge and Expertise A degree or appropriate professional qualification relevant to Criminology, alongside a Certificate in Education or Level 5 teaching qualification. A proven track record of delivering Level 3 courses (ideally WJEC/BTEC), preparing/evaluating learning materials, and executing excellent teaching practices. Willingness to work flexibly, attend evening duties (such as open events and enrolment), and travel between local sites at short notice. Experience in internal verification or moderation is highly desirable. Prior experience acting as a personal tutor is desirable. Teaching Qualifications & Salary Banding To be eligible for the Qualified Lecturer salary banding, you must hold one of the following recognised teaching qualifications: ✅ Accepted Qualifications: Certificate in Education / PGCE / ProfGCE DET (Diploma in Education and Training) / DiT (Diploma in Teaching - if for a vocational subject) DTTLS (Diploma in Teaching in the Lifelong Learning Sector) ❌ Qualifications Not Accepted Standalone: PTLLS / CTLLS CELTA / TEFL SFHEA (Senior Fellowship) or a Master's in Education If you have any questions regarding your qualification eligibility or the role itself, please get in touch with our recruitment team. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Role: Digital ExecutiveLocation: Birmingham / HybridSalary: Up to £34,000 Pro RataJob Type: Fixed Term Contract for 6 monthsOverview:Keystream is supporting a leading national tourism and destination marketing organisation in the search for a Digital Executive to join their Global Marketing and Digital team on a 6-month fixed-term basis.This is an excellent opportunity for someone with experience in Digital Asset Management (DAM), content management systems, digital content administration, or digital libraries to play a key role in supporting digital platforms used by internal teams and external stakeholders across the UK and internationallyThe OpportunityAs Digital Executive, you'll support the day-to-day management of the organisation's Digital Asset Management (DAM) platform and wider digital ecosystem. You'll help ensure digital content is organised, searchable, compliant and easily accessible, while providing support and guidance to users across the business.Working closely with the Digital Asset Manager and wider digital product teams, you'll contribute to digital improvement initiatives and become a key point of contact for system users.Key ResponsibilitiesAct as the first point of contact for DAM and digital platform enquiriesManage and respond to user requests, troubleshooting issues and providing updatesReview, tag and publish digital assets, ensuring metadata accuracy and consistencyManage user accounts, roles and permissions across digital platformsDeliver onboarding, training and support for new and existing usersSupport digital projects across websites, CRM platforms and DAM systemsEnsure compliance with governance, accessibility, copyright and data management standardsEscalate complex issues to specialist teams where requiredSupport continuous improvement of digital processes and user experienceEssential ExperienceWe're interested in candidates who can demonstrate:Experience organising, cataloguing and managing digital assets or content repositoriesUnderstanding of metadata, taxonomy and searchability best practicesKnowledge of DAM systems, CMS platforms, library systems or similar searchable databasesExperience maintaining asset collections and associated data recordsAwareness of copyright, permissions management and GDPR principlesStrong attention to detail and data accuracyExcellent written communication and customer service skillsAbout YouYou'll be:A proactive and positive problem solverEnthusiastic about digital platforms and user experienceComfortable learning and working across multiple systems simultaneouslyHighly organised with strong time-management skillsAdaptable and able to support a variety of stakeholders and projectsConfident receiving and providing feedback in a collaborative environmentDesirable ExperienceExperience training or onboarding users on digital platforms and technologiesLocation & Working PatternThis role offers a hybrid working model with a primary base in Birmingham. Candidates should be located within reasonable commuting distance and willing to attend the office when required, while benefiting from significant flexibility in day-to-day working arrangements.TPBN1_UKTJ

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Chef / Hospitality Assessor (Trainee or Qualified)Full training and support will be given to candidates to achieve the Level 3 Award in Education and Training.Location: Home/Field based - Must be flexible with travel across Birmingham and surrounding areasSalary: £31,600 - £34,300 - salary dependent on qualificationsPackage: Excellent Holiday Entitlement, Mileage + much more!Type: Full-time, Permanent A great opportunity to transition to a new and rewarding career within the training industry! Full training and support will be given to Trainee candidates to achieve the Level 3 Teaching qualification.Essential Criteria:\n\n • Hold a Level 2 Hospitality / Pro Cookery qualification, or above.\n, • Must have worked at Commis Chef level.\n, • Must have experience of fresh food preparation.\n, • Experience of managing BOH staff, ideally up to Head Chef/Kitchen Manager level.\n, • Must have experience of working Front of House, with demonstrable progression from Team Member, through to Supervisor, through to General Manager.\n, • Must be IT literate.\n, • Must be confident to support learners Maths and English Functional Skills.\n, • Full driving licence and use of own vehicle.\n, • Must be flexible with travel.\nDuties include:\n\n, • Delivering full Apprenticeship Standards in Hospitality (Front and Back of House specialisms). \n, • Delivering via a blended learning approach (Remote/face-to-face delivery).\n, • Delivering Maths and English Functional Skills Level 2.\n, • Managing your diary efficiently to ensure timely visits and reviews are conducted.\n, • Organise and maintain documentation on learners' progress.\n, • Support, advise and motivate learners.\n, • Overcome barriers to learning and adapt delivery to meet learner’s needs.\n, • Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration.\nPlease note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. Complex Healthcare Assistant Location: Birmingham, West Midlands Pay Rate: £13.00 - £18.00 per hour Shifts: Full-Time & Part-Time | Days & Nights Driving Licence: Essential About Us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every care package is tailored to the individual, with a compassionate and skilled team built around their needs. We're looking for experienced and compassionate Complex Healthcare Assistants to support children and adults with a range of complex clinical needs across Birmingham and the surrounding areas. About the Role As a Complex Healthcare Assistant, you'll deliver specialist clinical care to clients within their own homes, supporting them to live as independently and comfortably as possible. You'll work with both children and adults, delivering safe, high-quality care tailored to each person's clinical and personal needs. Alongside supporting daily routines and personal care, you'll help clients access their local communities, participate in meaningful activities and maintain their independence wherever possible. Working closely with families and our Clinical Team, you'll provide compassionate care that promotes dignity, comfort and quality of life while following individual care plans and clinical protocols. This is a rewarding opportunity to develop your clinical skills while making a genuine difference to the lives of people with complex healthcare needs. Key Responsibilities Delivering high-quality personal and complex clinical care Medication Administration Tracheostomy Care Enteral Feeding Gastrostomy Care Ventilation Management Moving and Handling Supporting community access and daily activities Maintaining accurate care records Working closely with families and the wider Clinical Team Clinical Experience Previous experience supporting individuals with complex clinical needs is essential. You must have experience with: Tracheostomy Care Enteral Feeding Gastrostomy Care Ventilation Management Medication Administration Essential Requirements To be considered for this role, you must: Have a minimum of 3 months' paid complex care experience within the UK. Have the right to work in the UK. Be committed to delivering safe, compassionate and person-centred care. Be willing to complete client-specific clinical training where required. Hold a full UK driving licence and have access to a vehicle. Please note: Due to the nature of our care packages, some clients request either female or male care staff. We currently have opportunities where female Healthcare Assistants are required. What We Offer Competitive hourly rates with weekly pay Holiday pay paid in addition to your hourly rate Flexible shifts to suit your lifestyle Specialist clinical training delivered by our expert in-house Nursing Team Ongoing career development Support from our experienced Clinical Team Refer a Friend bonus scheme Reward & Recognition programmes Loyalty Reward Schemes Company pension Our funded training, including clinical skills, is provided free of charge; however, attendance is unpaid. Why Join Apollo Home Healthcare? At Apollo Home Healthcare, we're passionate about delivering high-quality, person-centred complex care that enables children and adults to live safely, independently and comfortably in the place they call home. We believe exceptional care starts with exceptional people. That's why we invest in our Healthcare Assistants through specialist clinical training, ongoing support and opportunities to develop their careers. Whether you're an experienced Complex Healthcare Assistant or looking to further develop your clinical skills, you'll become part of a supportive team dedicated to making a positive difference every day. "I was very skeptical about leaving my old job, but I'm so glad I took the leap and joined Apollo. Best thing I ever did. I get to spend more time with my children and everyone is so friendly and easy to approach if you have a problem

Your new company You will be joining a well-established and highly respected civil engineering contractor based in Birmingham recognised for delivering high-quality infrastructure projects across the Midlands. This multi-accredited contractor is well-known for their commitment to quality, safety and innovation as well as valuing its people and investing in their professional development. They have a strong pipeline of work, offer excellent opportunities for career progression and, as part of their continued growth, they are actively seeking a Senior Quantity Surveyor to join their commercial team. This is a full-time permanent position based out of their Birmingham office with flexible working. Your new role As Senior Quantity Surveyor, you will take commercial responsibility for a significant element of a major heavy civils scheme in Warwickshire. You will ensure robust cost control, risk management and commercial performance throughout the project lifecycle. Key responsibilities will include: Full commercial management of a large-scale civil engineering project Preparation and management of budgets, forecasts and cost value reconciliation Procurement and management of subcontractors and supply chain partners Administration of contracts, variations, valuations and final accounts Supporting and mentoring junior commercial staff Working collaboratively with engineering, planning and site teams to drive value and mitigate riskThis role offers genuine long-term prospects, with the opportunity to influence both project delivery and wider commercial strategy. What you'll need to succeed In order to be successful, you will bring: Degree/HNC/HND in Quantity Surveying (or similar qualification) or experience equivalent Experience as a Quantity Surveyor or Senior Quantity Surveyor within civil engineering and drainage delivery Sound working knowledge of NEC form of contract Excellent commercial awareness and negotiation skills Experience managing subcontractors, commercial risk and project cashflow Full UK driving licence. What you'll get in return In return, you will receive: Starting salary up to £75,000 per annum Company car or car allowance (£9,000 per annum) 26 days' annual leave plus bank holidays Fuel card Yearly reviews (both career and salary) 10% employer pension contribution Flexible working Continuous training and development Exposure to high-profile and rewarding projects Supportive and collaborative work environment Opportunity to grow and progress your career with an industry-leading contractor and more. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please note: VISA sponsorship is not available with this position. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

I'm currently working with a growing multidisciplinary consultancy that is looking to appoint an Associate Director, Building Surveying to help lead and expand its Building Consultancy team in Birmingham. This is an exciting opportunity to join a business that brings together expertise in Fire Engineering, Building Safety, Façade Design, Building Services Engineering and Building Consultancy, delivering integrated solutions across the built environment. With a strong pipeline of work and ambitious growth plans, they're looking for an experienced Chartered Building Surveyor who can combine technical excellence with leadership and commercial drive. The Role As an Associate Director, you'll play a pivotal role in shaping the future of the Building Consultancy division. You'll lead the delivery of professional and project surveying services, develop key client relationships, mentor a growing team, and contribute to the strategic growth of the business. Working alongside experts across multiple disciplines, you'll have the opportunity to deliver integrated solutions on a diverse portfolio of projects spanning commercial, residential, healthcare, education, heritage, industrial and high-rise developments. Responsibilities ·Lead and deliver a wide range of professional Building Surveying services. ·Manage refurbishment, alteration and fit-out projects from inception through to completion. ·Undertake contract administration and project management duties. ·Prepare and oversee technical due diligence reports, condition surveys, defect diagnosis, dilapidations, schedules of condition and planned preventative maintenance reports. ·Develop and maintain strong relationships with new and existing clients. ·Identify and secure new business opportunities while supporting the continued growth of the Birmingham office. ·Manage project budgets, fee proposals and commercial performance. ·Lead, mentor and develop junior surveyors, supporting APC candidates through to chartership. ·Collaborate closely with Fire Engineers, Building Safety Consultants, Façade Engineers and Building Services Engineers to deliver multidisciplinary solutions. ·Contribute to the strategic direction and continued success of the Building Consultancy team. About You We're keen to speak with Building Surveyors who have: ·MRICS qualification. ·Significant consultancy experience within Building Surveying. ·A strong background delivering both professional and project-based surveying services. ·Experience managing client relationships and developing new business. ·Excellent technical knowledge across a range of commercial property instructions. ·Proven leadership and team management experience. ·Commercial awareness with the ability to identify growth opportunities. ·Excellent communication and stakeholder management skills. ·Full UK Driving Licence. Career Development & Working Arrangements This Associate Director opportunity offers genuine career progression within a growing and supportive business. You will have the opportunity to further develop your leadership capabilities, shape project delivery strategies, mentor engineers, and play a significant role in the continued growth of the team. Take the Next Step If you are Building Surveying professional looking for an opportunity to lead projects and deliver impactful schemes, my client would be keen to hear from you. Apply today with your latest CV for immediate consideration. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals keen to make their introductions for future months or years. Carrington West's Buildings division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jack at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Job Title: Quantity SurveyorLocation: Tipton, West MidlandsSalary: To £50,000 depending on experienceAn exciting new opportunity for a Quantity Surveyor to join our team running our biggest water projects. Youll work closely with operational managers and subcontractors across several projects, providing commercial support on site and preparing for client/contractor meetings. You'll ensure all systems are adhered to and will be responsible for the day-to-day administration and management of projects under your control, ensuring the successful delivery of all contracts.OnSite is one of the UKs leading providers of professional contracting services. With a proven track record in the successful delivery of projects and contracts across a broad spectrum of market sectors, OnSite consists of specialist operating areas drainage, sewer rehabilitation, pipelines, civil engineering, specialist maintenance and rail services.Whats the role:Maintain records of costs, program changes, productivity, and profitability, enforcing controls to ensure stakeholder compliance.Manage subcontractor orders, contract performance, and support valuations and budget monitoring.Prepare budgets, forecasts, and monthly CVRs, identifying risks and revenue opportunities. Handle monthly valuation applications, final accounts, and assist with cost management.Provide contract expertise, resolve disputes, support risk assessment, and attend contract negotiation meetings as needed.Conduct project progress reviews, report on costs, progress, and contractual issues, assist with large tenders, and implement commercial reporting systems.Participate in post-contract reviews, report findings, and suggest improvements for future projects.What youll need:A degree in Quantity Surveying or HNC / HND in Civil or Mechanical Engineering with specific QS experience.Knowledge and experience in the utilities/ civil sector preferably in the water industryA comprehensive working knowledge of NEC3 & 4 contracts and JCT.Have the ability to persuade, influence and negotiate.A full driving license.What youll get in return:Family-Friendly LeaveEnhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carers Days.Financial & Life AssuranceCompany Pension Scheme with salary sacrifice.Health & WellbeingEmployee Assistance Programme and 24/7 Virtual GP access.Lifestyle & PerksCycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.Professional DevelopmentHands-on training and ongoing career development opportunitiesInclusion & BelongingActive People Networks Disability & Neurodiversity, Unity+, Womens Network, Parent & Carer Networking Group and more.Performance & RecognitionAnnual salary review, Reward & Recognition Scheme, and Long Service Awards.At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.We are committed to building a team that reflects the diversity of the communities we serve.We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.DepartmentEngineeringContract typePermanentHours40 hours per weekSalaryTo £50,000 depending on experienceClosing date for applications31st July, 2026REF-229 723TPBN1_UKTJ

Are you looking for a business development role ? Have you got B2B experience? Do you want to earn uncapped commission? We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About the Role: An opportunity has arisen to recruit an experienced Sales Professional with drive and ambition to be appointed into the role of Area Development Manager for one of our well established UK Drainage Depots. This role is reporting to the Regional Sales manager to develop new business opportunities and maintain as well develop existing relationships. Location: Inverness Hours: Monday to Friday – 37.5 Hours per week. Salary : depending on previous experience + uncapped earning potential (OTE 75k) Responsibilities – but not limited to: • Targeting and sourcing new business across the region, • Working with National accounts to develop and grow business, • Attending site visits to evaluate work requested, • Quoting for works quickly in accordance with costings, • Proactively following up on quotations to secure business, • Upselling to existing clients, maintaining relationships and understand future needs to secure business, • Managing your own diary, administration, • Working closely with depot manager to achieve sales targets and forecasting, • Travelling to various locations and regional training events & meetings, • Attending sales events, networking events, • Proactively selling the services through advertising campaigns and linkedin etc Experience and qualifications required for the role: • Business to Business Sales experience essential, • Service industry sales experience - ideally with drainage/waste management or construction related industry or multi utility essential, • Excellent work ethic who can go above and beyond to ensure the best service is delivered, • Desire to succeed in a niche but highly rewarding market What we offer: • Full induction programme and ongoing training/development with promotion opportunity, • Talent Reviews, • 24 Days holiday plus Bank Holidays, pension and death in service, • Uncapped earning potential., • Hybrid Car - fuel card About the Lanes Group: The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please LAN

Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Clymac’s Design Engineers We are seeking an experienced and enthusiastic Design/Estimating Engineer to join our fast-paced design and estimating team. In this role, you will be responsible for producing accurate and compliant fire alarm system designs and cost estimates, supporting both pre-sales activities and project delivery. This position requires a strong technical understanding, attention to detail, and the ability to work collaboratively with internal teams and clients to deliver tailored, cost-effective solutions. • Lead the design and development of fire alarm system proposals, ensuring compliance with all relevant standards and regulations, including BS 5839, CDM regulations, and other applicable codes., • Proven ability to manage relationships and communicate effectively with Mechanical & Electrical (M&E) contractors, ensuring projects are delivered to the required standards and timelines., • Manage multiple design projects simultaneously, effectively prioritising workloads based on project deadlines and business needs., • Act as a customer-facing technical expert, working alongside Business Development Managers to present and deliver tailored design proposals., • Collaborate closely with Project Managers and installation teams to assess and negotiate installation costs for supply, installation, and commissioning projects., • Ensure all designs and proposals are accurately costed, aligned with company margin expectations, and appropriately approved and signed off prior to release., • Guarantee all quotations and designs are fully compliant with current legislation and industry standards, maintaining technical accuracy and integrity., • Deliver exceptional customer service by managing design enquiries efficiently—gathering and assessing necessary information, and responding promptly to client needs., • Provide ongoing technical support, guidance, and mentorship to team members, while coordinating with other internal departments to ensure cohesive project delivery., • Oversee the administration of current enquiries, including the preparation of project handover documentation and maintenance of the SRM system. Who We’re Looking For In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team_, for this specific opportunity, we are looking for candidates who also offer, • Proven experience as a Fire Alarm Design Engineer, ideally supported by an FIA Design Qualification or equivalent industry certification., • Previous experience in a similar role, with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle., • Proficient in AutoCAD, with the ability to produce accurate, standards-compliant system designs., • Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer service., • Full, clean UK driving licence, enabling site visits and client meetings as required., • Professional, relationship-driven approach, with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding & Retaining Talent We’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – £45,000 per annum, DOE, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Location: Sheffield, Yorkshire Payrate: £14.00 per hour Hours: Average 30 hours a week - Monday to Sunday Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Care Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Learning Disabilities, • Personal Care, • Medication Administration Note: Sponsorship is not available for this role. What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Job Title: Complex Healthcare Assistant Location: Wigan, Greater Manchester Payrate: £14.00 per hour Hours: 8am - 8pm & 8pm - 8am, Days & Waking Nights Requirements: Driver preferred but not required Note: We Do Not Offer Sponsorship. Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex care, • Tracheostomy, • Ventilation, • Personal care, • Medication administration Note: Sponsorship is not available for this role. What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Job Title: Healthcare Assistant Location: Aintree, Liverpool Payrate: £14.00 per hour Hours: 8 to 8, Days & Waking Nights Requirements: - Must be flexible Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex Care, • Cardiomyopathy, • RIG Tube, • Tracheostomy tube, • Suction machine., • Moving & Handling, • Medication Administration What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.