Dutch Payroll Specialist
4 days ago
Granada
ppJoin us on a journey of endless possibilities. At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. /ppStrada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. /ph3THE ROLE /h3pThe objective is to contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required. /ph3Responsibilities /h3ulliSupport Managers with client engagement ensuring all information is accurate and provided on time /liliProvide support and guidance for all implementations and go lives /liliProvide daily functional support to the teams, to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs. /liliResponsible for the maintenance of the Client Solution workbook /liliResponsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation /liliEnsure and sign off System Maintenance Testing /liliSupport the review of the Statement of Works before it is shared with the Client to ensure its fit for purpose /liliResponsible for the optimization of HR administrative processes driving efficiency and automation /liliResponsible for liaising with customer process leads regarding process gaps, client issues, and escalation handling maximizing client satisfaction /liliResponsible for the resolution of technical issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate /liliResponsible for the resolution of functional issues escalated from the team and ensuring all processes are reported correctly and logged with the necessary details and evidence to redefine and enhance processes with the customer /liliWorking with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes /liliResponsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed /liliSupport Year End /liliAbility to recognize and deal appropriately with sensitive and confidential information /liliProactively identify upsell opportunities /liliSupport Management with the resolution of client escalations, along with lessons learnt /liliUpskill and develop team members through training delivery and coaching to enable them to fulfil their role /liliBuild good relationships with internal stakeholders and keep them up to date when needed /li /ulh3Requirements /h3ulli100% attainment of customer SLA agreements /liliDemonstrate professionalism and act responsibly /liliAdherence to all Security and Compliance procedures and quality standards /liliFlexibility to support a global and fast-paced environment /liliAttention to detail /liliExcellent Dutch written and verbal skills and good English skills /liliSelf-motivated and a willingness to learn /liliRelevant experience administering payroll in an HR consulting, HR Outsourcing or Corporate environment /liliKnowledge on payroll processes, practices and associated legislation /li /ulh3Values /h3ulliAnticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. /liliOwn the Outcome – We take responsibility for delivering excellence and ensuring things get done right. /liliChallenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. /liliEmpower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. /liliCare About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. /li /ulh3Benefits /h3pWe support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. /ppAll offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. /ph3Diversity and Inclusion /h3pStrada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. /ph3Authorization to work in the Employing Country /h3pTo be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada. /ph3Disclaimer /h3pNothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities, including but not limited to subsidiaries, partners, or purchasers of Strada business units. /p /p #J-18808-Ljbffr
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