Customer Service Representative (German)
6 days ago
Sant Just Desvern
ph3About the Company /h3 pMSX International Group (MSXI) is a leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. /p h3Job Overview /h3 pWe are seeking a Customer Service Representative to support automotive dealerships and clients. /p h3Responsibilities /h3 ul liAttend calls and respond to emails from clients and dealerships. /li liFollow up with customers until their inquiries are fully resolved. /li liMake reminder calls and follow up on incidents to achieve maximum satisfaction. /li liUpdate databases, draft reports, and create summaries. /li /ul h3Benefits /h3 ul liPermanent contract from day one. /li liSalary: €24,000 gross per year. /li liTelecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5‑6 months). /li liPart of a great team in an internationally consolidated company. /li liOpportunity to gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships. /li liPossibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training, etc.). /li li23 working days of vacation per year, as stipulated by the collective agreement. /li liAdditional incentives for employee referral programs, internal trainers, new business opportunities, etc. /li /ul h3Qualifications /h3 ul liC1 level of English and fluent in German. /li liPreferably available full-time. /li liWill work from our Barcelona office in a 50% hybrid position, with the first 5‑6 months fully on‑site for the adaptation period. /li liLocation: Carrer de la Constitució, 2, 1ra planta, 08960 Sant Just Desvern, Barcelona. /li /ul pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p /p #J-18808-Ljbffr