Trabajos Servicio al Cliente en GodellaCrear alertasSin experiencia

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: Contacto con clientes para la gestión de petición de viajes. Elaboración de presupuestos Reservas de actividades y entradas a nivel nacional e internacional. Búsqueda de restaurantes y hoteles Elaboración y gestión de listados de participantes Gestión documental de los viajes Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores. Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: Estudios superiores, valorable relacionados con el sector del turismo IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos. Valorable experiencia gestionando viajes escolares Habilidades de comunicación e interpersonales. Capacidad de organización y gestión del tiempo. Conocimiento herramientas de ofimática Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas Contratación a tiempo completo ( indefinido). Condiciones económicas a tratar en entrevista. Horario intensivo a convenir. Inicio en Septiembre 2026

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

¿Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023 ? PANGEA es tu sitio! Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia . Funciones de la posición Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje. Demostrar un profundo conocimiento de los destinos y de nuestro producto. Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta. Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: Experiencia mínima como asesor/a de viajes de 3 años. Amplio conocimiento de destinos y países. Persona creativa, con grandes habilidades comunicativas y comerciales. Orientación al cliente y a la calidad en su servicio. Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes. Nivel medio-alto de competencia en el uso de herramientas tecnológicas. Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? Participar en un proyecto que está revolucionando el sector de las agencias de viajes. Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. ‍‍‍‍‍‍ Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. Un paquete salarial competitivo, acorde a la responsabilidad del puesto. Plan de Retribución Flexible. Precios especiales para la plantilla y familiares. ✈️ Trabajo híbrido ( un día de teletrabajo/semana ). Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público. Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad. ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.Customer Service team for the Iberia region.The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordina

Misión ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos., 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos., 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera)., 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales., 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional., 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias., 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional., 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación., 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados., 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional., 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas., 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). xcskxlj Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

MisiónContribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, s

Buscamos un teleoperador proactivo/a, organizado/a y con habilidades comunicativas, que forme parte de nuestro equipo. Si cumples con los requisitos y deseas formar parte de nuestro equipo, envía tu CV actualizado con el asunto "TELEOPERADOR/A" #J-18808-Ljbffr.

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores.

Serás la cara visible de la estación, realizando ventas, asesoramiento y gestiones de caja, manteniendo la imagen de la tienda y asegurando una experiencia de cliente excelente. Ofrecen formación continua y oportunidades de desarrollo dentro del grupo. Jornada completa, contrato temporal por sust

Solo Talento | RH Soluciones en Valencia busca un profesional para gestionar y realizar el seguimiento de la cartera de pedidos, asegurando disponibilidad de producto y cumplimiento de plazos. Se valora experiencia en atención al cliente en entornos industriales y buen dominio de Excel para actuali

En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones:Contacto con clientes para la gestión de petición de viajes. Requisitos:Estudios superiores, valorable relacionados con el sector del turismoIMPRESCINDIBLE experiencia demostrable en puesto similar, des

Administrativo/a de atención al público para puesto en Paterna.

pFlorida Universitaria en Valencia busca un profesional para cumplir con los procedimientos de trabajo y los KPI. Este rol implica la resolución de incidencias y mantener un contacto cercano con los clientes y departamentos internos. /ppSe valoran habilidades de comunicación y un estilo de trabajo orientado a objetivos, además de un grado en Gestión del Transporte y la Logística. Se ofrece un entorno dinámico y la oportunidad de contribuir a la calidad del trabajo. /p #J-18808-Ljbffr

ppAre you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments? /p pbIf so, this role is made for you! /b /p pYou’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. /p h3What We Offer /h3 pAt bMaersk /b, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. /p pWith a presence in b130+ countries /b, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. /p pWe invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. /p h3Responsibilities /h3 ul liManage and monitor the end‑to‑end shipment process /li liCoordinate with various stakeholders involved in shipment handling /li liOrchestrate the overall flow of shipments to ensure seamless execution /li liProvide value‑adding business solutions through strong process understanding /li liResolve customer and stakeholder queries promptly and professionally /li liMaintain a customer‑centric approach, preventing errors and ensuring continuous improvement /li liPrepare and submit documentation accurately and on time /li liSupport cross‑sell and up‑sell initiatives and contribute to customer retention /li liAdhere to SOPs and IOPs during daily operations /li liIdentify process deviations and proactively communicate them /li liRespond to inquiries promptly and escalat(e) issues when required /li liMaintain effective communication, including participation in client calls /li liRecord and report performance insights to support service improvements /li liCollaborate with KCMs and the Commercial team to strengthen customer relationships /li liComply with customer‑specific SOPs and monitor related KPIs /li liExecute reports and tasks assigned by the Team Leader/Manager /li /ul h3Qualifications /h3 ul liExperience in Logistics or related fields /li liFluency in Spanish and English /li liExcellent communication and stakeholder management skills /li liStrong customer‑centric mindset and passion for service excellence /li liResults‑driven attitude with strong organizational skills /li liAbility to work effectively under pressure /li liTeam‑oriented mindset and collaborative spirit /li liSolid understanding of operational processes /li liSense of urgency and persistence in driving issues to closure /li liPositive, proactive, and solution‑oriented attitude /li /ul pb#LI-GAUG1 /b /p pWe look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. /p pMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. /p pWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p /p #J-18808-Ljbffr

ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications. /li liAbility to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

Client Service Manager Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. • AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# **Job specification • Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# **Skills Required: • Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# **What you will get in return • A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. xcskxlj Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

ph3About Mercier Consultancy Group /h3 pMercier Consultancy Group is one of Europe's most trusted and respected international recruitment and BPO firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of candidates in rewarding roles throughout Europe, we are committed to delivering a seamless, supportive, and transparent recruitment experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a lifestyle you love. /p h3Job Overview /h3 pMercier Consultancy Group is currently seeking a passionate and professionally driven individual to fill a Spanish Speaking Customer Service position in Greece, based on-site in the vibrant city of Athens. This is a fantastic opportunity for fluent or native Spanish speakers to launch or advance their career within the fast‑paced and ever‑evolving Social Media industry. If you are searching for exciting Spanish‑speaking jobs that combine professional growth with an extraordinary Mediterranean lifestyle, this role is your perfect match — making it one of the most compelling jobs in Greece available today. /p h3Key Responsibilities /h3 ul liDeliver outstanding customer support to Spanish‑speaking users of a leading Social Media platform, responding to inquiries via chat, email, and phone in a timely and professional manner. /li liAssist users with account‐related issues, platform navigation, content settings, and general Social Media platform functionality. /li liReview and moderate user‑generated content in accordance with community guidelines and Social Media platform policies, ensuring a safe and positive online environment. /li liIdentify, elevate, and document complex or sensitive cases related to Social Media content violations, privacy concerns, or account security issues. /li liProvide accurate information and tailored guidance to users regarding platform features, policy updates, and best practices for Social Media engagement. /li liCollaborate closely with internal teams and team leaders to ensure consistent, high‑quality customer experiences aligned with Social Media brand standards. /li liLog all customer interactions accurately within the CRM system, maintaining detailed and up‑to‑date case records. /li liContinuously develop product knowledge and stay informed on the latest Social Media trends, platform updates, and customer support best practices. /li /ul h3Requirements /h3 ul liNative or fluent Spanish language skills, both spoken and written, are essential for this role. /li liValid EU passport or EU national ID card (mandatory requirement). /li liA good working knowledge of English to communicate effectively with internal teams and management. /li liPrevious experience in customer service, technical support, or content moderation — particularly within the Social Media or digital technology industry — is highly advantageous. /li liStrong digital literacy and a genuine interest in Social Media platforms, online communities, and emerging digital trends. /li liExcellent communication skills, a customer‑first mindset, and the ability to handle sensitive or challenging interactions with empathy, professionalism, and composure. /li liWillingness to work on‑site in Athens, Greece, and to embrace an international, multicultural working environment. /li /ul h3Benefits /h3 ul liCompetitive Monthly Salary — reflective of your experience and expertise in the Social Media customer service space. /li liFully Paid Training — comprehensive onboarding and role‑specific training to ensure your success from day one. /li liHealth Insurance — full medical coverage included as part of your employment package. /li liFully Paid Relocation Package — including return flight to Athens, airport transfer, and hotel accommodation upon arrival, so your move to Greece is completely stress‑free. /li liMonthly Performance Bonus — be rewarded for your dedication and results with an attractive performance‑based bonus on top of your base salary. /li li2 Extra Salaries Per Year — benefit from a 13th and 14th monthly salary, providing exceptional financial security and one of the most generous compensation structures available among Spanish‑speaking jobs in Europe. /li liAnd Much More — including career advancement opportunities, a supportive international team environment, and the chance to grow within one of the most dynamic industries in the world. /li /ul h3Life in Greece /h3 pRelocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is celebrated worldwide for its breathtaking landscapes, ancient history, and wonderfully warm Mediterranean climate — with Athens offering a unique blend of cosmopolitan modern living and rich cultural heritage. From the sun‑drenched terraces of the Acropolis to the vibrant nightlife of Monastiraki and the stunning coastal escapes just a short drive from the city, Greece offers a quality of life that is simply unmatched. Whether you are taking your first step into the world of Spanish‑speaking jobs abroad or relocating for a fresh chapter, Greece will inspire and energise you every single day. Greece is also renowned for its extraordinary cuisine, legendary hospitality, and deeply rooted sense of community — qualities that make settling in feel natural and welcoming from the very start. The cost of living in Greece, especially when paired with a competitive salary and generous benefits package, allows for a truly comfortable and fulfilling lifestyle. With over 300 days of sunshine per year, world‑famous beaches within easy reach, and a thriving international community in Athens, Greece is fast becoming one of the most popular destinations for multilingual professionals seeking exciting jobs in Greece. This Spanish Speaking Customer Service position in Greece is more than a job — it is an invitation to live your best life in one of the world's most beautiful countries. /p h3How To Apply /h3 pAre you ready to take the next step in your career and secure one of the most exciting Spanish‑speaking jobs available in Europe today? Do not miss this outstanding opportunity to join a global Social Media leader from the stunning backdrop of Athens, Greece. Click Apply Now to submit your application and one of our dedicated recruitment specialists at Mercier Consultancy Group will be in touch to guide you through every step of the process. We look forward to welcoming you to the Mercier Consultancy Group family — and to your new life in Greece. /p /p #J-18808-Ljbffr

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service.You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance reports, and support KPI dashboards to maintain high client satisfaction.#J-18808-Ljbffr

ph3Work Live in Sunny Valencia! Customer Service Job in an International Environment /h3 pDo you love exploring new cultures? Always dreamed of living abroad? Start your next adventure in Valencia, Spain! Join a vibrant team of colleagues from all over the world and grow your skills in an exciting international company. /p h3Your Role /h3 pWe're hiring Customer Service Agents for a brand-new project with a leader in the online payment industry. As part of the team, you'll help Dutch entrepreneurs (from small businesses to big names) by phone with their payment terminals (pin machines) — both technical and general support. /p h3What We're Looking For /h3 ul liNative Dutch speaker /li liGood English (at least B2) /li liTech-savvy /li liComfortable using multiple systems /li liWilling to work flexible hours (including evenings/weekends) /li liYou follow procedures, especially with sensitive data /li /ul h3Nice to Have /h3 ul liCall centre experience /li liMore languages /li liOrganized, patient, and positive attitude /li /ul h3Who You Are /h3 ul liA team player /li liA problem solver /li liGreat with people /li liOrganized reliable /li liFocused accurate /li liPatient and service-minded /li /ul h3What We Offer /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liModern, friendly, multicultural work environment /li liCompetitive base salary + bonus opportunities /li liMeal transport cards /li liPrivate insurance /liliFree fruit coffee every day /li liCareer growth opportunities /li /ul h3Location /h3 pBeautiful Valencia, Spain – where the sun shines and the tapas are always fresh! /p /p #J-18808-Ljbffr

Fourvenues Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. Your mission - Manage and resolve B2C user issues in an agile, professional, and empathetic manner. - Handle queries related to tickets, bookings, access, payments, refunds, and other platform services. - Accurately record and document each issue to ensure traceability and continuity between shifts. - Escalate complex issues to the relevant teams: B2B Support, Product, Engineering, Operations, or Finance. - Write clear and effective responses, adapted to each user and situation. - Respond to reviews on Google Reviews and Trustpilot, helping improve the customer experience and protect the brand’s reputation. - Identify recurring issue patterns and suggest improvements to processes, product, or communication. - Use internal tools such as Slack, Google Workspace, HubSpot, Aircall, Notion, or ticketing platforms, while ensuring departmental SLAs are met. Your profile - 2–3 years of experience in Customer Service, Customer Support, or Customer Care roles, ideally within technology, digital, SaaS, ticketing, ecommerce, events, hospitality, or other high-volume customer-facing environments. - Experience handling end-user enquiries across multiple channels, including email, chat, phone, web forms, and ticketing platforms. - Based in Valencia or willing to relocate or commute to the city. - Good command of English, with the ability to support basic to intermediate enquiries from international users. Additional languages will be considered a strong advantage. We value - Previous experience in Technical Support, Operational Support, Hospitality, Events, Nightlife, or Direct-to-Consumer Customer Service will be considered an advantage. - Experience working in fast-paced, high-demand environments, with peak activity periods, strict response times, and the ability to prioritise effectively, is highly desirable. Why us? - Salary based on candidate's skills and experience. - Annual bonuses for those who significantly contribute to Fourvenues' success. - A vision and team that will inspire you to excel and reach the next level in your career development. - Laptop and high-resolution monitors to maximize your potential. - Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect. - Private health insurance to promote your peace of mind and well-being. - Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. - Extra vacation days for special occasions like birthdays, holidays, or unique events. About us Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognized as the third fastest growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non-negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top-tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting-edge, high-performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long-term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! Learn more about our business and story here: https://www.youtube.com/watch?v=5ratQVugh7o

Customer Service Representative – Dutch Speaker Alicante ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you'll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you'll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: xbhjioe Join an internationally awarded company What we're looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores. Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Con al menos 3 años de experiencia en ventas, el candidato ideal será proactivo, con alta capacidad de comunicación y orientación al cliente. Se valoran estudios superiores y experiencia en TI y Ciberseguridad. xcskxlj Ofrecemos un entorno dinámico con oportunidades de crecimiento, formación técnica y un salario fijo con retribuciones adicionales. #J-18808-Ljbffr

TÉCNICO/A CUSTOMER SERVICELa empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica: Responsable Customer Service & Customer CareBasado: Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI ́s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución deProblemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo.Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Responsibilities- Conduct outbound calls to clarify or request customer documentation.- Guide customers through submission and verification procedures with clarity and professionalism.- Collaborate with internal teams to resolve documentation issues.- Provide feedback on recurring challenges and contribute to process improvements.Requirements- Strong attention to detail and the ability to handle sensitive information responsibly.- Excellent communication skills in Dutch and English (native or near‑native level).- Ability to work independently as well as part of a team.- Familiarity with regulatory environments or documentation processes is a plus.- Commercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date.- Strong communication and multitasking skills.- Comfortable working with computer systems and various software applications.- Experience with compliance or documentation processes is a plus.Core CompetenciesDemonstrates strong communication skills in Dutch and English, with a focus on guiding customers through documentation processes and collaborating with internal teams. Exhibits attention to detail and the ability to handle sensitive information while contributing to process improvements.Tools & Technologies- Computer Systems- Software Applications#J-18808-Ljbffr

Seeking a German-speaking Account Manager to manage existing clients, improve performance, and drive growth in the real estate/hospitality sector. Focus on relationship building, problem-solving, and optimizing client listings.

TÉCNICO/A CUSTOMER SERVICEAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica: Responsable Customer Service & Customer CareBasado: Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución deProblemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo. xhfqzwm Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

ppWe are seeking an exceptional account manager to help shape and support the next phase of growth, ensuring the implementation of the company’s sales strategy. Your primary mission will be to develop the business in the French region. /p pThe ideal candidate will be a team player with a positive attitude and strong organizational skills. /p pYou will report directly to the Global Territory Manager and work within a matrix organization with sector, channel, and support teams. /p pThe successful candidate will be responsible for opening and managing high-performing retail locations. Your key performance indicators (KPIs) will be revenue-based, ensuring that our products receive the full support and competitiveness needed to increase the company’s market share. /p h3Key Responsibilities /h3 ul liSurpassing budget/driving revenue growth at Accounts through the execution of close partnership strategies combined with 360° consumer-oriented sales; marketing approaches. /li liBuild strong relationships; work with cross-functional teams throughout the organization to deliver against Sales and Profitability Targets (Brand/Trade Marketing, Finance, Supply Chain, Channel/Industry sales, After Sales, Compliance; Legal, ). /li liIdentifying/launching/conducting efficiency projects within the zone. /li liLeadership role in creating and executing retailers multi product lines annual forecast, business plans, promotional plans. /li liDirect marketing tactics if required. /li liAccountable to build and update sales forecasting plan monthly. /li liDaily Monitoring of performance by market, by product, in relation to budgets and each retailer specifically. /li liOptimize efficiencies: manage and maintain inputs into all systems; align with internal teams regarding customer solicitation timing, materials, and needs; manage promotional activity to maximize ROI and anticipate far in advance key events. /li liCreate opportunities to meet; exceed the market, Be an expert on the product, the customer, and the consumer; Understand the competition around pricing, product, and placement – and using this to guide retailers towards a competitive strategy. /li /ul h3Profile Requirements /h3 ul liMore than 5 years of experience in partner sales management gained in France. /li liOnline and multi-channel strong Sales Experience. /li liSuccessful commercial negotiation expertise in Household Appliances or fast-moving “ABC” consumer goods experience. /li liExperience with and knowledge of EU retailer trade environment essential (physical and digital). /li liLeadership in a commercial environment. Autonomous Do’er. /li liTravel frequently. /li liFluent Spanish, English and French. /li /ul h3What We Offer /h3 ul liA key role in an ambitious international expansion strategy. /li liHigh level of ownership and decision-making impact. /li liCompetitive compensation package aligned with experience. /li liDynamic, fast-growing international environment. /li /ul /p #J-18808-Ljbffr

Who are we?Support Your App is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like Master Card, Calm and Mac Paw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading Saa S, software, or hardware solutions?Join our community as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let's see what it takes.What you will do:Provide high-quality customer support via chat, email, and phoneSupport customers with order status, delivery information, and product-related questionsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsUnderstand customers' needs and deliver constructive feedback to the management teamBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Fluent in Danish (C1 level or higher) and excellent English communication skills (at least B2 level)At least 6-12 months of support experienceComfortable working with high ticket volumesPositive, proactive and responsible attitudePersonal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Experience in e-commerce or product-based customer supportBenefitsFixed schedule: Monday - Friday: 9 AM - 5 PM CETOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractorsmay not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and Linked In.So if you're a proactiveSupport Specialistwho thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with Support Your App.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the Support Your App Candidate Privacy Notice.

pCB Talents SP is hiring Dutch-speaking professionals for Tech Sales roles involving projects with Google Pinterest. This opportunity invites candidates with a background in sales or marketing to join global teams. /ppKey requirements include fluency in Dutch and interest in customer management. Additional perks include performance bonuses and relocation support. Apply by sending your CV in English for further consideration. /p #J-18808-Ljbffr

Your missionLead, develop and grow the team.Define objectives, OKRs and professional development plans according to role and seniority.Business GrowthLead the account retention and expansion strategy, including upselling, multi-venue growth, premium feature adoption and sustainable YoY revenue growth.Maintain our current 98% logo retention rate across Spain, LATAM and international markets.Ensure the successful management of complex accounts, including corporate groups, high-tier clients and sensitive markets.Operational Excellence & ProcessesTake direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support, including:Proper use of HubSpot (contextualisation, handovers and workflows).Ensuring internal documentation and intranet information remain accurate and up to date.Interdepartmental workflows and SLAs.Designing a scalable and replicable management model for new markets.Cross-functional CollaborationWork closely with:Customer Support Manager → Daily alignment and continuous process improvement.Customer Experience Manager (B2C) → Holiday SLAs, reputation management and shared workflows.Implementation Team → Coordination of POS, cashless, box office implementations and international deployments.You will also collaborate closely with the Product team, sharing customer and market feedback from strategic accounts.Data, Analysis & KPIsOwn and lead key metrics across the area, including:YoY growth and revenue expansion by vertical and country.Logo retention (Spain & international markets).Churn and risk management.Product adoption (core and premium features).Operational workload per AM/KAM/CS and efficiency.B2B NPS and CSAT, in collaboration with Support.Your profile- Solid experience leading Account Management and/or Customer Success teams in B2B SaaS environments.- A hybrid profile combining strategy and operations, capable of moving quickly from analysis to execution.- Strong understanding of SaaS metrics such as YoY, churn, NRR, expansion, retention and product adoption.- Proven ability to build scalable processes, diagnose operational inefficiencies and implement best practices across teams.- Strong cross-functional coordination skills across Support, Product, Data and Implementation.- Advanced analytical capabilities, with experience interpreting KPIs, identifying patterns and making data-driven decisions.- Clear, constructive and adaptable communication skills across different audiences (clients, team and leadership).- High level of English and Spanish. Additional languages are a plus.- Previous experience in high-growth or international environments is highly valued, though not essential.We value- Experience in the nightlife industry or a related sector.- Experience working with all-in-one business management platforms.Why us?- Salary based on candidate's skills and experience.- Annual bonuses for those who significantly contribute to Fourvenues' success.- A vision and team that will inspire you to excel and reach the next level in your career development.- Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training.- MacBook laptop and high-resolution monitors to maximize your potential.- Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect.- Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments.- Private health insurance to promote your peace of mind and well-being.- Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands.#J-18808-Ljbffr

pConfidential Careers in Valencia, Spain, seeks an exceptional account manager to shape growth and implement the company’s sales strategy, focusing on developing the business in the French region. /ppYou will report to the Global Territory Manager and operate in a matrix organization with sector, channel, and support teams, driving revenue growth through close partnerships and cross-functional collaboration across Sales, Finance, and Supply Chain. /p #J-18808-Ljbffr

Zoek jij een uitdagende stage als accountmanager in Valencia? Reageer dan snel! Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. Informatie over het bedrijf Een organisatie die zich toelegt op de invoer en verkoop van Latijns-Amerikaanse en Europese voedingsmiddelen. De missie van het bedrijf is om de toegang van levensmiddelen uit Latijns-Amerika te vergemakkelijken. Tot jouw taken behoren • Het zoeken naar en verbeteren van distributie mogelijkheden, • Producten herontwikkelen aan de hand van markttrends, • Verbeteren van Supply xcskxlj Chain management, • Innoveren van nieuwe producten, • Analyseren en eventuele methodes aanpassen voor het strategisch management #J-18808-Ljbffr

ppAre you fluent in bDutch /b and passionate about building strong client relationships? Join our dynamic team as an bAccount Manager (Dutch-speaking) /b, working on exciting projects while living in the beautiful coastal cities of bBenalmádena /b or bValencia, Spain /b. This role offers the perfect balance of professional growth and an exceptional lifestyle in vibrant Spanish locations. /p h3What You'll Do /h3 ul liServe as the primary point of contact for Dutch-speaking clients, building strong, long-term relationships /li liUnderstand client needs, provide strategic guidance, and ensure services meet or exceed expectations /li liManage projects from inception to completion, coordinating internally with operations, marketing, and product teams /li liMonitor account performance, prepare reports, and proactively address challenges /li liIdentify opportunities to upsell or expand services, helping clients maximize value /li liCollaborate closely with international teams to align on objectives, strategies, and results /li /ul h3Who You Are /h3 ul liFluent in bDutch /b and proficient in bEnglish /b /li liPrevious experience in account management, client services, or business development /li liExcellent interpersonal, communication, and negotiation skills /li liHighly organized, proactive, and able to manage multiple accounts simultaneously /li liResults-oriented, with strong problem-solving abilities and attention to detail /li liComfortable working in a fast-paced environment and adapting to client needs /li /ul h3What We Offer /h3 ul liCompetitive salary with performance-based bonuses /li liOpportunity to work in bBenalmádena /b or bValencia /b two of Spains most vibrant and culturally rich cities /li liSupportive and collaborative international team environment /li liCareer growth and professional development opportunities /li liDynamic, client-facing role with direct impact on business success /li /ul h3Life in Benalmádena Valencia /h3 pbBenalmádena /b offers stunning beaches, lively marinas, and a relaxed coastal lifestyle with excellent amenities. bValencia /b, a larger city, combines historical charm with modern culture, beaches, and a vibrant social scene. Both locations provide sunshine, delicious cuisine, and a welcoming international community making them ideal places to work and live. /p pIf you're ready to manage key accounts, grow professionally, and enjoy life in sunny bBenalmádena /b or bValencia /b, bapply today /b! /p /p #J-18808-Ljbffr

ppFourvenues is a tech platform born from within the entertainment industry, which gives it a first‑hand understanding of what venues actually need to run their business. /p pThe platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real‑time capacity tracking, and a built‑in CRM to truly understand your audience. /p pWhat makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross‑referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. /p pThe result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. /p pTo continue growing, we are looking for an bAccount Manager /b eager to leave a mark on their professional career and join a company in full expansion. If you are driven by ambition, curiosity, ownership and a high‑performance mindset to help take Fourvenues to the next level, we would love to meet you. /p pbReporting to: /b VP of Hospitality /p h3What You’ll Be Doing... /h3 ul liClient Relationship Management: Build and maintain strong relationships with key clients across the Iberia region (Spain). Drive adoption of our system through clear, proactive communication focused on building trust and maximising the value of the partnership. /li liCRM and Pipeline Optimisation: Continuously and accurately track the opportunity pipeline and manage all interactions in the CRM (HubSpot) with autonomy, ensuring account satisfaction and growth. /li liCross‑functional Coordination: Work closely with Development and Support teams, sharing strategic feedback, escalating relevant issues, and helping optimise the customer experience. /li liClient Onboarding: Guide new clients through the onboarding process, ensuring the setup and customisation of our system are aligned with their needs and that they experience a smooth and efficient implementation. /li liUsage Analysis and Optimisation: Monitor feature adoption and system performance across each account, proposing improvements and optimisation strategies to increase customer satisfaction and return on investment. /li liActivity Documentation and Reporting: Maintain detailed records on the status and usage of each account, producing regular reports to provide visibility on performance and improvement opportunities. /li /ul h3What we need from you... /h3 ul lib2–5 years of experience /b in similar roles within SaaS environments, with a strong focus on account management, system configuration, and customer support. /li libCRM and analytical skills: /b Experience using CRM platforms to manage customer accounts and analyse data to support strategic decision‑making. /li libProfessional English (B2 or above): /b Ability to communicate confidently with international clients. /li libMobility: /b Full UK/European driving licence (or equivalent Category B licence) and willingness to travel occasionally to client sites. /li /ul h3Skills /h3 ul libCommunication and negotiation: /b Excellent communication skills, with the ability to build relationships, influence stakeholders and negotiate commercial agreements. /li libCustomer focus: /b Strong customer‑centric mindset, proactively identifying and addressing client needs while delivering an outstanding customer experience and resolving issues efficiently. /li libOrganisation and multitasking: /b Ability to manage multiple accounts and projects simultaneously, prioritising effectively to meet deadlines. /li libCollaboration: /b Experience working cross‑functionally with Customer Support, Sales and Product/Development teams to enhance the customer experience. /li libEmpathy and adaptability: /b Ability to adapt to changing priorities and tailor your approach to the specific needs of each client. /li /ul h3What We Offer... /h3 ul liSalary based on candidate’s skills and experience. /li liAnnual bonuses for those who significantly contribute to Fourvenues’ success. /li liA vision and team that will inspire you to excel and reach the next level in your career development. /li liContinuous training we want you to stay at the forefront of technology and grow your skills through regular internal training. /li liMacBook laptop and high‑resolution monitors to maximise your potential. /li liHybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we’re confident that the environment and the team will make you enjoy being at the office more than you’d expect. /li liFlexible working hours. Organise your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments. /li liPrivate health insurance to promote your peace of mind and well‑being. /li liOptional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. /li /ul h3About us /h3 pFourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. /p pThis growth has led us to be recognised as the third fastest‑growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. /p pOur vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. /p pIn just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non‑negotiable. Here, excellence isn’t optional; it’s the standard. /p pIn the last two years, Fourvenues has secured €11 million in funding from top‑tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting‑edge, high‑performance product. /p pAt Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long‑term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. /p pWe have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. /p pIf you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! /p /p #J-18808-Ljbffr

ppbLocation: /b Spain / Madrid / Hybrid / Remote /p pbLanguage: /b Spanish Mandatory /p pbTeam: /b Client Services /p h3Welcome to Maisa – Making AI Accountable! /h3 pOur agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI can’t be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes. /p pPowered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. /p h3About The Role /h3 pOur Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You’ll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices. /p h3What You’ll Do /h3 h3Implementation Delivery /h3 ul liLead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements /li liCoordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer /li /ul h3Program Management Governance /h3 ul liEstablish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders /li liIdentify and mitigate implementation risks through proactive program management /li /ul h3Enablement Adoption /h3 ul liDevelop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices /li liBuild and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities /li /ul h3Stakeholder Management /h3 ul liServe as primary point of contact for technical and operational issues during implementation /li liFacilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement /li /ul h3What You’ll Bring /h3 h3Key Requirements /h3 ul liStrong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale /li liStrong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C‑suite /li liSolid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or Bachelor’s degree in Computer Science, Information Systems, or related field /li liDemonstrable experience leading discovery processes and process mapping using various frameworks and methodologies /li liExcellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders /li liBusiness proficiency in Spanish and English; additional European languages a plus /li liAbility to travel up to 25% of the time /li /ul h3Desired Qualities /h3 ul liHands‑on experience with enterprise automation platforms (UiPath, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile) /li liBackground in process optimization, business process management, or digital transformation with track record of successful change management in large organizations /li liSelf-starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios /li liStrong analytical skills for tracking program metrics and demonstrating customer value /li liWillingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact /li /ul h3Why Join Maisa /h3 pYou will be joining one of Europe’s most exciting early-stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. /p pFollowing our recent $25m Seed Round, we’re scaling quickly and realizing significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. /p pMaisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. /p /p #J-18808-Ljbffr

Desde Adecco, colaboramos con una plataforma digital líder en el sector del entretenimiento, y buscando un/a Sales Account para unirse al equipo de Ventas con sede en Valencia (España). En este puesto, serás responsable de guiar a los clientes después de la compra, garantizando una experiencia de onboarding fluida, resolviendo incidencias técnicos/as o relacionadas con la cuenta y maximizando la adopción del producto. Trabajarás estrechamente con equipos multifuncionales, incluidos Producto, Ventas y Soporte Técnico/a, para ofrecer un servicio excepcional y un valor continuo. Responsabilidades: Ser el punto de contacto principal para los clientes después de la compra, asegurando una experiencia excepcional. Gestionar los procesos de onboarding, ayudando a los usuarios a configurar, comprender y adoptar los productos digitales. Proporcionar soluciones rápidas y efectivas a preguntas de los clientes, inquietudes técnicos/as y problemas de usabilidad. Supervisar las interacciones, patrones de uso y niveles de satisfacción del cliente para identificar oportunidades de mejora. Realizar un seguimiento proactivo con los clientes para garantizar un uso exitoso del producto y reducir la tasa de abandono. Colaborar con los equipos de Producto y Técnico/a para informar sobre problemas, compartir feedback de los clientes y apoyar mejoras del producto. Mantener registros precisos de las interacciones con los clientes utilizando herramientas de CRM y soporte. Contribuir a la creación y actualización de artículos de la base de conocimientos, preguntas frecuentes y recursos de autoservicio. En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos Dominio de italiano y español. 2/3 años de experiencia en soporte de ventas, atención al cliente o customer success preferiblemente en una empresa digital. Excelente comunicación escrita y habilidad natural para conectar con los usuarios. Familiaridad con herramientas de soporte al cliente, eticket. (ej., Zendesk u otras) y CRM. Mentalidad orientada a la resolución de problemas y capacidad para mantener la calma y empatía bajo presión. Perfil proactivo, organizado y apasionado por ofrecer una excelente experiencia al cliente. ¿Qué ofrecemos? Posición estable y contrato indefinido Horario de L a V de 9h a 18:10h Oficina ubicada en Valencia centro. Salario bruto anual de 20.000€ + 350€/mes bonus ventas (4.200€/año) Total: 24.200€ Seguro médico/a privado; Modalidad híbrida (2 días de teletrabajo a la semana); Training wallet (importe anual para realizar cursos de formación); Plataforma de beneficios exclusivos en bienes y servicios locales e internacionales.

ph3Acerca del rol /h3 pComo Customer Service Manager, tu misión principal será garantizar una experiencia de cliente excepcional y coherente en todos nuestros puntos de contacto. Liderarás al equipo, optimizarás procesos y asegurarás que cada interacción refuerce la relación de confianza con la marca. /p h3¿Cuál será tu misión? /h3 ul liLiderazgo de equipo: coordinar, motivar, planificar turnos y diseñar planes de formación continua. /li liTransformación y automatización del servicio: diseñar y ejecutar una hoja de ruta de modernización incorporando automatizaciones, IA y herramientas de autoservicio. /li liExcelencia en la atención: supervisar la resolución de reclamaciones, incidencias, cambios y devoluciones, garantizando que las consultas se resuelvan en una única interacción cuando sea posible. /li liOptimización basada en datos: analizar motivos de contacto para detectar oportunidades de automatización, mejora de producto o reducción de incidencias, trabajando transversalmente con Tecnología, Producto y Marketing. /li liGestión tecnológica y KPIs: supervisar el uso de CRM y sistemas de ticketing, definir KPIs y elaborar informes periódicos proveyendo mejoras. /li liCumplimiento y normativas: garantizar el cumplimiento de normativa de protección de datos, derechos del consumidor y políticas corporativas. /li liVisión transversal: colaborar con otros departamentos para resolver incidencias, evaluar sugerencias y asegurar mejora continua. /li /ul h3¿Qué buscamos en ti? /h3 ul liFormación: Grado en ADE, Comunicación, Marketing o similar. /li liExperiencia: 3-5 años gestionando departamentos de Atención al Cliente, preferiblemente en Retail o e-commerce, con liderazgo de equipos. /li liMentalidad tecnológica y mejora continua: experiencia implementando automatizaciones, chatbots, workflows inteligentes o soluciones de IA, evaluando herramientas del mercado. /li liDominio de herramientas: uso cómodo de CRMs y sistemas de ticketing (Zendesk, Gorgias, etc.) y habilidad para analizar datos y métricas. /li liCustomer Centric: orientación total a la clienta, equilibrando sus necesidades con objetivos empresariales. /li liLiderazgo empático y comunicación: inspirar, formar y sacar lo mejor del equipo, con excelentes habilidades comunicativas internas. /li liResolución y proactividad: metódico, anticipar problemas y proponer mejoras a procesos. /li liOrientación a eficiencia sin perder humanidad: equilibrar automatización y trato personalizado. /li /ul h3¿Qué ofrecemos? /h3 pDescuento exclusivo en nuestras joyas. /p pCafé, fruta y acceso a un equipo de más de 350 personas. /p pPlan de retribución flexible. /p pCrecimiento real en una empresa valenciana en expansión. /p h3Valores /h3 ul liTeam work, dream work. /li liTrust the process. /li liAlways proactive positive. /li liEnjoy all of it. /li /ul pValemos la igualdad de oportunidades y la diversidad. /p pSi te identificas con la vacante y tienes ganas de crecer, aplíca. /p /p #J-18808-Ljbffr

• Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.- Administration: Keep things organized by handling admin tasks and following up on questions and requests.- Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.Requirements- Native-level proficiency in Danish (both spoken and written) and a good command of the English language.- A high school diploma or equivalent qualification is necessary.- Previous customer service experience is a bonus but not a deal-breaker.- Your communication skills should be on point for confidently interacting with customers.- You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.- Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.- Comfortable using computer systems and various software applications.- Ability to work flexible shifts, including evenings, weekends, and holidays.Core CompetenciesDemonstrates native-level proficiency in Danish and strong English communication skills, with a focus on providing exceptional customer service and problem-solving in a fast-paced environment. Capable of managing administrative tasks while fostering teamwork and a positive workplace culture.#J-18808-Ljbffr

Gestiona cuentas clave, promueve y vende servicios de TI, especialmente outsourcing, en consultoría tecnológica, buscando relaciones duraderas con clientes.

Dutch-speaking Account Manager.