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At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: Contacto con clientes para la gestión de petición de viajes. Elaboración de presupuestos Reservas de actividades y entradas a nivel nacional e internacional. Búsqueda de restaurantes y hoteles Elaboración y gestión de listados de participantes Gestión documental de los viajes Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores. Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: Estudios superiores, valorable relacionados con el sector del turismo IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos. Valorable experiencia gestionando viajes escolares Habilidades de comunicación e interpersonales. Capacidad de organización y gestión del tiempo. Conocimiento herramientas de ofimática Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas Contratación a tiempo completo ( indefinido). Condiciones económicas a tratar en entrevista. Horario intensivo a convenir. Inicio en Septiembre 2026

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades Responder diariamente emails y llamadas de clientes Resolver consultas sobre nuestros tours regulares y viajes personalizados Asistir a clientes potenciales en la organización de tours privados y experiencias a medida Diseñar propuestas e itinerarios utilizando nuestras plantillas Hacer seguimiento de leads y clientes potenciales Procesar pagos y generar facturas en nuestro sistema Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle Apoyar al equipo y dirección en tareas administrativas y operativas Supervisar el correcto funcionamiento del área de Customer Service Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: Capacidad de resolución y proactividad Empatía y orientación al cliente Nivel bilingüe en español e inglés, imprescindible Responsabilidad, compromiso y buena organización Capacidad tecnológica, aprendizaje y adaptación Capacidad de liderar equipos Disponibilidad para trabajar presencialmente en Madrid Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? Estabilidad laboral : contrato indefinido, superado el período de prueba, y jornada completa. Participarás de un proyecto ilusionante y en crecimiento , trabajando en equipos comprometidos. En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar! Cultura de diversidad, inclusión e igualdad de oportunidades. Beneficios exclusivos por ser parte del Grupo IAG7 , descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores. Plan de bienestar para empleados (retribución flexible, medidas de conciliación…). Oficina bien comunicada en Madrid. Si te interesa la oportunidad, por favor envíanos tu CV ¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto!

¿Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023 ? PANGEA es tu sitio! Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia . Funciones de la posición Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje. Demostrar un profundo conocimiento de los destinos y de nuestro producto. Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta. Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: Experiencia mínima como asesor/a de viajes de 3 años. Amplio conocimiento de destinos y países. Persona creativa, con grandes habilidades comunicativas y comerciales. Orientación al cliente y a la calidad en su servicio. Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes. Nivel medio-alto de competencia en el uso de herramientas tecnológicas. Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? Participar en un proyecto que está revolucionando el sector de las agencias de viajes. Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. ‍‍‍‍‍‍ Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. Un paquete salarial competitivo, acorde a la responsabilidad del puesto. Plan de Retribución Flexible. Precios especiales para la plantilla y familiares. ✈️ Trabajo híbrido ( un día de teletrabajo/semana ). Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público. Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad. ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!

ABOUT THE ROLE This role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. WHAT ARE YOU GOING TO DO? Manage customer orders from receipt to delivery, ensuring accuracy and timeliness. Act as the main point of contact for customers in the Iberia region. Coordinate with internal departments such as Sales, Logistics, Supply Chain and Finance. Monitor order status, deliveries and potential incidents, proactively communicating with customers. Handle claims, incidents and customer queries, ensuring proper resolution. Ensure compliance with internal processes, customer requirements and agreed service levels. Maintain updated and accurate information in internal systems. Support continuous improvement initiatives within the Customer Service function. WHAT DO YOU BRING? Previous experience in Customer Service, Order Management or a similar role. Customer-oriented mindset with strong communication skills. Good organisational skills and attention to detail. Ability to work collaboratively in a team environment. Comfortable working with ERP systems and MS Office tools. Proactive attitude and problem-solving skills. Fluent Portuguese (required). Good level of English (required). WHAT DO WE OFFER? A 3-month temporary contract. Based in Valencia. Salary according to the applicable Collective Agreement. A structured onboarding and continuous support from the team. Rotating shifts: 09:00 – 17:30 and 10:30 – 19:00. Expected start date: 24 August 2026 (or the previous week, depending on availability). Public holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked. Opportunity to gain experience in a regional role within the Iberia organisation. A collaborative work environment focused on continuous improvement and customer satisfaction.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/

Serás la cara visible de la estación, realizando ventas, asesoramiento y gestiones de caja, manteniendo la imagen de la tienda y asegurando una experiencia de cliente excelente. Ofrecen formación continua y oportunidades de desarrollo dentro del grupo. Jornada completa, contrato temporal por sust

El candidato ideal debe tener flexibilidad horaria y un título básico en educación, además de valorar la experiencia en atención al cliente. Integracee busca un Agente de Persona con Movilidad Reducida en Valencia. Se requiere atención y asistencia a las personas con discapacidad, acompañamie

En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones:Contacto con clientes para la gestión de petición de viajes. Requisitos:Estudios superiores, valorable relacionados con el sector del turismoIMPRESCINDIBLE experiencia demostrable en puesto similar, des

Solo Talento | RH Soluciones en Valencia busca un profesional para gestionar y realizar el seguimiento de la cartera de pedidos, asegurando disponibilidad de producto y cumplimiento de plazos. Se valora experiencia en atención al cliente en entornos industriales y buen dominio de Excel para actuali

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

Buscamos un teleoperador proactivo/a, organizado/a y con habilidades comunicativas, que forme parte de nuestro equipo. Si cumples con los requisitos y deseas formar parte de nuestro equipo, envía tu CV actualizado con el asunto "TELEOPERADOR/A" #J-18808-Ljbffr.

MisiónContribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, s

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores.

Administrativo/a de atención al público para puesto en Paterna.

Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission. If you are a Danish speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Join us in embracing the best of both worlds with our innovative hybrid working model! Tasks In this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. You will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. The responsibilities: - Communication: Connect with B2B customers via phone and email, providing service-oriented solutions. - Administration: Keep things organized by handling admin tasks and following up on questions and requests. - Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. Requirements Your profile: - Native-level proficiency in Danish (both spoken and written) and a good command of the English language. - A high school diploma or equivalent qualification is necessary. - Previous customer service experience is a bonus but not a deal-breaker. - Your communication skills should be on point for confidently interacting with customers. - You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. - Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. - Comfortable using computer systems and various software applications. - Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. Benefits What we offer: - Base salary: €1,559.25 gross per month (based on a 39-hour contract) - Monthly bonus: ❖ €200 gross per month (based on planning adherence & quality). ❖ After 6 months, the bonus increases to 300 per month with new targets. ❖ After 12 months, the bonus goes up to €350 per month with additional targets. ❖ After 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. - Permanent contract after a 1-month probation period - You accrue1.9 paid holidays per month - Opportunities for growth and professional development - A diverse, supportive, and collaborative team environment - Unlimited coffee and fresh fruit on office days for an energy boost - A diverse, friendly, and collaborative team culture - Tax free benefits (restaurant/Transport/Day Care) - Access to a mental health and well-being support app - Free online Spanish lessons outside working hours If these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.

Brindar atención cercana, ágil y profesional como primer punto de contacto con los clientes, resolviendo consultas, incidencias y registrando solicitudes para garantizar un servicio excelente.

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service.You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance reports, and support KPI dashboards to maintain high client satisfaction.#J-18808-Ljbffr

A global customer service provider is seeking a Customer Service Sales Representative in Valencia. The role requires proficiency in Dutch and English, along with strong communication and IT skills. Responsibilities include handling inbound customer requests and managing post-sales tasks. The position offers a full-time contract with a gross salary of €19,623.94 per year plus potential bonuses. Candidates with a passion for sales and customer care are encouraged to apply.#J-18808-Ljbffr

ph3Overview /h3 pbRole: /b Solution Specialist - Technology Salesbr/bLocation: /b Málaga, Spain (Hybrid)br/bEmployment Type: /b Full-time, Permanentbr/bStart Date: /b As soon as you canbr/bRelocation Bonus: /b Yes /p h3About the role /h3 pCraft the digital landscape for the brands shaping tomorrow. This is your platform to merge deep technical skill with authentic customer partnership, helping ambitious businesses scale with intelligent cloud solutions. Based in vibrant Málaga, you'll join a mission-driven team where your work has direct, visible impact. /p h3Responsibilities /h3 ul liPresent visionary solutions to customers and partners. /li liConduct expert technical training and ensure seamless implementation of solutions. /li liCollaborate with teams to remove barriers by providing certification training, leadership mentorship, and the advanced tools needed to excel and lead. /li /ul h3Qualifications /h3 ul liProficient/Bilingual in Portuguese and fluent in English. /li li3–6+ years of technology sales or development experience. /li liFundamental cloud certification and a passion for emerging tech trends. /li liAbility to translate technical features into business outcomes. /li /ul h3Live your potential / Benefits /h3 ul liPermanent contract with hybrid work rhythm. /li liModern office where the beach is your break room. /li liComplete relocation support and a personalized career development path. /li /ul pPower progress from the heart of the Mediterranean. /p /p #J-18808-Ljbffr

pTIBA Spain Valencia busca un/a Seafreight Operator - Export para unirse al equipo de General Forwarding. Gestionarás expedientes de tráfico marítimo de exportación y coordinarás con proveedores y clientes. /ppSe requiere al menos 2 años de experiencia en una empresa transitaria, formación en Administración o Comercio Internacional y nivel de inglés B2/C1. Se valorará experiencia en CargoWise y orientación al cliente. /p #J-18808-Ljbffr

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Customer service role supporting telecom customers with mobile, internet, and TV services, involving troubleshooting and identifying sales opportunities.

Responsibilities- Conduct outbound calls to clarify or request customer documentation.- Guide customers through submission and verification procedures with clarity and professionalism.- Collaborate with internal teams to resolve documentation issues.- Provide feedback on recurring challenges and contribute to process improvements.Requirements- Strong attention to detail and the ability to handle sensitive information responsibly.- Excellent communication skills in Dutch and English (native or near-native level).- Ability to work independently as well as part of a team.- Familiarity with regulatory environments or documentation processes is a plus.- Commercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date.- Strong communication and multitasking skills.- Comfortable working with computer systems and various software applications.- Experience with compliance or documentation processes is a plus.#J-18808-Ljbffr

Responsibilities- Conduct outbound calls to clarify or request customer documentation.- Guide customers through submission and verification procedures with clarity and professionalism.- Collaborate with internal teams to resolve documentation issues.- Provide feedback on recurring challenges and contribute to process improvements.Requirements- Strong attention to detail and the ability to handle sensitive information responsibly.- Excellent communication skills in Dutch and English (native or near‑native level).- Ability to work independently as well as part of a team.- Familiarity with regulatory environments or documentation processes is a plus.- Commercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date.- Strong communication and multitasking skills.- Comfortable working with computer systems and various software applications.- Experience with compliance or documentation processes is a plus.Core CompetenciesDemonstrates strong communication skills in Dutch and English, with a focus on guiding customers through documentation processes and collaborating with internal teams. Exhibits attention to detail and the ability to handle sensitive information while contributing to process improvements.Tools & Technologies- Computer Systems- Software Applications#J-18808-Ljbffr

Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.br#J-18808-Ljbffr

Are you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments? Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. If so, this role is made for you! You’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. What We Offer At Maersk, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. With a presence in 130+ countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. We invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. Responsibilities • Manage and monitor the end‑to‑end shipment process, • Coordinate with various stakeholders involved in shipment handling, • Orchestrate the overall flow of shipments to ensure seamless execution, • Provide value‑adding business solutions through strong process understanding, • Resolve customer and stakeholder queries promptly and professionally, • Maintain a customer‑centric approach, preventing errors and ensuring continuous improvement, • Prepare and submit documentation accurately and on time, • Support cross‑sell and up‑sell initiatives and contribute to customer retention, • Adhere to SOPs and IOPs during daily operations, • Identify process deviations and proactively communicate them, • Respond to inquiries promptly and escalat[e] issues when required, • Maintain effective communication, including participation in client calls, • Record and report performance insights to support service improvements, • Collaborate with KCMs and the Commercial team to strengthen customer relationships, • Comply with customer‑specific SOPs and monitor related KPIs, • Execute reports and tasks assigned by the Team Leader/Manager Qualifications • Experience in Logistics or related fields, • Fluency in Spanish and English, • Excellent communication and stakeholder management skills, • Strong customer‑centric mindset and passion for service excellence, • Results‑driven attitude with strong organizational skills, • Ability to work effectively under pressure, • Team‑oriented mindset and collaborative spirit, • Solid understanding of operational processes, • Sense of urgency and persistence in driving issues to closure, • Positive, proactive, and solution‑oriented attitude #LI-GAUG1 We look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. xcskxlj We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing #J-18808-Ljbffr

Florida Universitaria en Valencia busca un profesional para cumplir con los procedimientos de trabajo y los KPI. ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. Este rol implica la resolución de incidencias y mantener un contacto cercano con los clientes y departamentos internos. Se valoran habilidades de comunicación y un estilo de trabajo orientado a objetivos, además de un grado en Gestión del Transporte y la Logística. xcskxlj Se ofrece un entorno dinámico y la oportunidad de contribuir a la calidad del trabajo. #J-18808-Ljbffr

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role Client Onboarding Specialist Role Location Valencia (Spain) Reports to Regional Head of Client Onboarding Employment Type Permanent Role Summary This role supports the client onboarding function for the Jersey market, acting as a key point of coordination to ensure a seamless transition from Sales to Business-As-Usual. The Client Onboarding Specialist will manage onboarding activities end-to-end, working closely with internal stakeholders and clients to deliver efficient, compliant, and high-quality onboarding across Apex’s fund and related service lines. Key responsibilities • Supporting the client onboarding process by coordinating the key steps to ensure a seamless transition from Sales to Business-As-Usual (BAU);, • Act as a first point of contact for client queries relating to onboarding matters;, • Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning;, • Assisting in project coordination, working with internal teams including Service Delivery, Sales, Legal, Compliance, and Technology teams;, • As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress;, • Supporting the drafting and review of client service agreements;, • Interacting with the Legal Department on template management and control;, • Assisting in the internal review process across different product and service lines within the fund administration, depository and other product lines;, • Provide day to day client onboarding advice across all Apex Group business lines to best meet their business needs and maintaining good working relationships through active communication, facilitation and teamwork;, • Assisting with the development and execution of ad hoc projects;, • Support the wider onboarding team where required. Will report to the Regional Head of Client Onboarding. Required Skills • A degree, preferably in Law, Business, Finance or a related field;, • A minimum of 1-3 years of experience within the investment funds industry;, • Understanding of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage;, • Some familiarity with fund structuring issues, legal terminology and fund services agreements;, • Knowledge on Client KYC requirements is an advantage;, • Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business;, • Possess team spirit and enthusiasm with the capacity to build strong client relationships;, • Client facing experience;, • Project management skills;, • Excellent organisational, communication and interpersonal skills and a truly client servicing mindset;, • Professional level of English (spoken and written), every other language is an advantage. What you will get in return • Private health insurance., • Hybrid working model., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs, • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team., • Exposure to all aspects of the business and cross-jurisdiction., • A genuinely unique opportunity to be part of an expanding large global business + more At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. xcskxlj Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. #J-18808-Ljbffr

Next Job Abroad is searching for a Dutch-speaking customer service representative in Valencia.

ph3Overview /h3pReference: YOVAbr/Living and working in Valencia has become really popular among young expats, and we totally understand why! The city has everything a person could wish for: from the most beautiful beaches to big parks where you can relax, and from the best restaurants to the most amazing clubs where you can party all night long. Valencia has got a Mediterranean climate. This means the summers are hot and dry, with the temperature rising to around 30 degrees in July and August. We offer a valuable job for Dutch speakers in this amazing city! /ph3Responsibilities /h3pDoes helping others give you energy? We suggest you use this quality in your new job in Valencia! As a Customer Advisor for this Dutch beloved retail brand, you’ll handle customer questions via phone, chat, and email. You will be doing this in both Dutch and French. You’ll assist with a variety of topics: from checking product availability to helping customers create photo books or personalized photo cakes. Your goal is to provide friendly and helpful support that makes every customer feel valued and makes them want to come back. Before you start working with customers, you will receive a thorough training. During this training you get to know the way how to talk with customers and slowly you will get to understand the systems and protocols. /ph3Benefits /h3ulliWork 24-39 hours per week (fixed per week) /liliWork Monday - Friday from 08.00 to 18.00 and Saturday-Sunday from (you have to be available 1 weekend per month) /liliWork remote from your home in Valencia or Alicante /liliHealth insurance /liliRelocation package (€150 flight, help with finding accommodation) /liliSigning bonus after completing 2 months /lili3 weeks of fulltime training /liliCareer development opportunities within the company (Become a Trainer, Coach or Teammanager) /li /ulh3Qualifications /h3ulliYou speak fluent Dutch and good French (minimum B1/B2) /liliExperience in customer care is an asset, but no requirement /liliYou have basic PC and phone skills /liliService-minded and able to listen actively /liliYou are eager to learn and develop /li /ul /p #J-18808-Ljbffr

About Apex Group Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross‑jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities. For our business, for clients, and for you. Role Account Manager Location Valencia Employment Type Full time Permanent Role Summary As an Account Manager you will play a key role in supporting client accounts from set‑up through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment. Key Responsibilities • Management and maintenance of client and account data throughout the lifecycle of a bank account. • Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS & FATCA/QI. • Identifying and assessing documentation requirements and addressing deficiencies. • Working on account issues & client reporting closely with internal and external stakeholders. • Numerical document management., • Various signature verifications where applicable., • Supporting and mentoring Junior staff where required., • Further tasks might be assigned according to the business requirements. Skills Required • Educational level: University degree – Bachelor (or above) in Economics, Finance or Business Administration. • Working experience in similar roles., • Excellent knowledge of English., • Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. • Sound knowledge of MS Office applications., • High attention to detail with a proactive and analytical mindset. • Ability to work independently and as part of a team, managing priorities in a dynamic environment. • Strong organizational skills and flexibility., • Excellent communication skills. What you will get in return • Hybrid Working Model, • Private health insurance., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team. • Exposure to all aspects of the business and cross‑jurisdiction. • A genuinely unique opportunity to be part of an expanding large global business + more EEO Statement At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. Disclaimer Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. xcskxlj Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. #J-18808-Ljbffr

Who are we?Support Your App is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like Master Card, Calm and Mac Paw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading Saa S, software, or hardware solutions?Join our community as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let's see what it takes.What you will do:Provide high-quality customer support via chat, email, and phoneSupport customers with order status, delivery information, and product-related questionsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsUnderstand customers' needs and deliver constructive feedback to the management teamBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Fluent in Danish (C1 level or higher) and excellent English communication skills (at least B2 level)At least 6-12 months of support experienceComfortable working with high ticket volumesPositive, proactive and responsible attitudePersonal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Experience in e-commerce or product-based customer supportBenefitsFixed schedule: Monday - Friday: 9 AM - 5 PM CETOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractorsmay not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and Linked In.So if you're a proactiveSupport Specialistwho thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1300+ specialists who already deliver exceptional customer experiences collaborating with Support Your App.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the Support Your App Candidate Privacy Notice.

Auren Personas is partnering with a leading consumer goods company in Valencia seeking a Team Leader for Customer Consumer Service Management.

In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Key Responsibilities /h3 ul liEngage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support /li liDeliver an outstanding customer experien

Customer Service Representative – Dutch Speaker Alicante ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you'll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you'll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: xbhjioe Join an internationally awarded company What we're looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. ¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. Principales funciones • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia.Perfil competencial, • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? xcskxlj Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

Empresas: Sweet Hoteles Sweet hoteles, abre una oportunidad para un FB Manager que quiera asumir un papel clave en la coordinación de servicios de restauración y bebidas dentro de un entorno profesional y exigente. La persona seleccionada gestionará la operativa diaria, asegurando una experiencia excelente para huéspedes y clientes, con foco en eficiencia, calidad y control de costes. Entre sus funciones destacan: - Organización y supervisión del servicio de desayunos, restaurante y bar. - Coordinación y liderazgo del equipo de sala y cocina. - Planificación de horarios y turnos de trabajo. - Control de costes, escandallos y márgenes. - Gestión de compras, pedidos e inventarios. - Supervisión de APPCC, seguridad alimentaria e higiene. - Garantizar los estándares de calidad y atención al cliente. - Formación y motivación del equipo. - Resolución de incidencias y atención al cliente. - Apoyo operativo en sala y cocina. Se valorará: Experiencia en hoteles de 4 y 5 estrellas. Inglés nivel B2 o superior. Se valorarán otros idiomas. Manejo de sistemas TPV Formación en Hostelería, Turismo o Restauración. Requisitos : Experiencia mínima de 2 años en puestos similares en hoteles o restauración organizada. Experiencia demostrable como Jefe/a de Sala, Maître o Responsable de Restaurante. Conocimientos de cocina y capacidad para apoyar al equipo en momentos de alta carga de trabajo. Experiencia en gestión de equipos. Conocimientos de control de costes, compras e inventarios. Conocimiento de normativa APPCC y seguridad alimentaria. Capacidad de liderazgo y organización. Orientación al cliente y a los resultados. Persona resolutiva, proactiva y con iniciativa. Disponibilidad horaria y flexibilidad.

Mercadona SA en Valencia requiere personal para atención al cliente a media jornada.

Apex Group in Valencia is seeking a Client Service Manager - AIFM to manage a portfolio of clients and coordinate with fund counterparts on a range of fund services. This on‑site role offers career growth within a leading AIFM and UCITS management framework.The role emphasizes proactive client service, regulatory compliance, and cross‑functional collaboration with internal teams to ensure timely, accurate reporting and communications.

Singularu busca un Customer Service Manager con experiencia en liderazgo y atención al cliente. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. La misión principal es garantizar una experiencia excepcional en todos los puntos de contacto, liderar al equipo y optimizar procesos mediante la automatización y análisis de datos. El candidato ideal tendrá un grado en ADE, Comunicación, Marketing o similar y 3-5 años de experiencia en Retail o e-commerce. xcskxlj Se ofrece un entorno de trabajo dinámico y oportunidades de crecimiento. #J-18808-Ljbffr

pBob W. is seeking a Senior Hospitality Operations Specialist for its Valencia location. This role involves ensuring exceptional guest experiences, conducting quality audits, and managing operational challenges. The ideal candidate has over 2 years of experience in the hospitality sector, strong problem-solving skills, and is fluent in English and Spanish. /ppThe position includes managing supplier relationships and improving operational procedures, offering opportunities for significant impact in a fast-paced environment, with perks including unlimited holidays and employee share options. /p #J-18808-Ljbffr