Trabajos Servicio al Cliente en Fort Pienc - Page 3Crear alertas

La persona seleccionada se encargará de garantizar la limpieza e higiene del menaje, utensilios y zonas de trabajo, asegurando el correcto funcionamiento del servicio de cocina y el cumplimiento de los protocolos de seguridad alimentaria.Funciones ?Limpieza de vajilla, cubertería, bandejas, utensi

Mosso d'equipatge (botones) 5*.Seràs la primera benvinguda dels clients a l'hotel, oferint una atenció propera, professional i personalitzada.Donaràs suport a l'equip de Recepció perquè l'experiència dels hostes sigui excel·lent des de la seva arribada fins a la seva sortida.Les teves funcion

Hotel Mandarin Oriental Barcelona.Mandarin Oriental, Barcelona is looking for a.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.M

Asistir a los huéspedes con respecto al manejo del equipaje de los huéspedes que llegan y se van del hotel, asegurar la seguridad y protección de dicho equipaje mientras esté en las instalaciones del hotel.Garantizar que los mensajes y el correo de los huéspedes sean entregados de acuerdo con l

Desde Gi Group, buscamos un/a Técnico/a de Customer Service & Logística para formar parte de una reconocida empresa multinacional del sector alimentación y gran consumo, ubicada en Sant Cugat del Vallès. Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. ¿Qué ofrecemos? • Integración en un grupo multinacional líder en su sector., • Contratación directamente por empresa., • Jornada completa de L a V de 09:00 a 18:00 h, con viernes intensivos rotativos., • Interesantes beneficios de empresa. ¿Cuáles serán tus funciones? • Gestión y registro de pedidos., • Seguimiento de pedidos., • Control de stocks., • Gestión documental., • Gestión de transporte., • Contacto con otros departamentos como Ventas, Reaprovisionamiento o Logística. ¿Cuáles son los requisitos? • Formación académica de Grado Superior en Administración o similar., • Experiencia trabajando en entornos nacionales en posiciones Customer Service., • Buen nivel de inglés (similar a B2 o superior)., • Buenos conocimientos ofimáticos (especialmente Excel)., • Capacidad de trabajo en equipo, organización y orientación a cliente. ¡Si te ilusiona esta oferta de empleo y cumples los requisitos, no lo pienses más e inscríbete! En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. xcskxlj Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

Se requiere experiencia en atención al cliente, especialmente en el sector energético, y habilidades de comunicación excepcionales. Se ofrecen condiciones estables tras un contrato temporal inicial y un salario bruto mensual de 1. Euro Staffs en Barcelona busca un/a Teleoperador/a en Atención al

If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. Training: Full-Time Training for 7 days. Start your career with us—apply now and become part of our growing team!.

Donaldson Company in Terrassa, Barcelona is seeking a Customer Service Representative fluent in German and English to join their Industrial Solutions team.La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que ten

Cross Border Talents is looking for Spanish-speaking Customer Service Representatives to join their team in Athens, Greece.This position offers a multicultural and supportive environment while working remotely with opportunities for growth within the company.Responsibilities include providing custom

Elpuertodesantamaria en Badalona busca Cajero/a para jornada partida, con experiencia en caja y atención al cliente, capaz de trabajar de forma dinámica y eficiente.

Oportunidad! Menos de 10 candidatos inscritos.En este momento tenemos esta posición vacante.Te encaja? Desde nuestra compañía están seleccionando para una importante empresa de telemarketing ubicada en Barcelona, para trabajar en un proyecto de recuperación de clientes del sector energético.Fu

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo a

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos.No

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

Servicio al Cliente Por la apertura de dos nuevas oficinas, hay disponible 5 vacantes.Para la campaña de Vodafone empresas, en atención al cliente y ventas Requisitos * Excelentes habilidades de comunicación y negociación.Capacidad para trabajar de manera independiente y en equipo.Disponibilidad

Responsable Regional de Call Center. Serás responsable de la gestión integral de la operación de Call Center, liderando un equipo inicial de 15 personas con un plan de crecimiento progresivo con potencial de gestión nacional. Experiencia previa gestionando equipos en Contact Center o Customer Se

Eurofirms Group SLU busca un/a Cajero/a - Reponedor/a para una de sus tiendas en Barcelona.El candidato ideal debe tener experiencia en atención al cliente y ser dinámico y proactivo.La ESO finalizada y la residencia cercana al trabajo son valorables.Las tareas incluirán cobro en caja, cierre de

Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talent

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.INFINNI is building the infrastructure that powers the creator economy.We're a technology company reimagining how creators work by designing power

Somos una agencia con más de 20 años de experiencia en España, especializados en destinos de Centroamérica y Sudamérica, y orientados a acompañar a migrantes que residen en España para reencontrarse con su familia. Ceibo Viajes busca Agente de Viajes para integrarse al equipo comercial en Bar

We are looking for a hands-on Head/Manager of Account Management to lead our Portuguese market as part of our Customer Experience (CX) organization. Reporting to the Accounts Senior Director, you will own the retention, expansion, and customer success strategy for one of our key markets. This role combines strategic leadership with strong operational execution. You will be expected to stay close to the day-to-day reality of the business, support your team through complex customer situations, and drive continuous improvements across customer experience, retention, and revenue growth. We are looking for a player-coach who enjoys working closely with Account Managers, solving customer challenges, analyzing performance data, and turning insights into action. • Own customer retention, renewal, and expansion targets for the Portuguese market., • Develop and execute initiatives to increase customer lifetime value and reduce churn., • Monitor team performance and ensure KPIs are consistently achieved., • Recruit, onboard, and develop top Account Management talent., • Coach Account Managers through complex customer situations, negotiations, and escalations., • Foster a high-performance culture focused on accountability, customer outcomes, and continuous improvement., • Conduct regular performance reviews and provide actionable feedback., • Stay close to the day-to-day operation and proactively identify opportunities for improvement., • Support the team in managing high-risk accounts, customer escalations, product-related challenges, and renewal risks., • Design, implement, and optimize processes that improve efficiency, customer satisfaction, and business results., • Use data to identify trends, uncover root causes, and drive informed decision-making., • Build strong cross-functional relationships with Product, Sales, Marketing, and Operations., • Translate customer feedback and market insights into actionable recommendations., • Advocate for the needs of Portuguese customers and help shape product and service improvements., • Native Portuguese speaker with direct experience working in the Portuguese market., • 3+ years of leadership experience within Account Management, Customer Success, Customer Experience, or a related SaaS function., • Strong SaaS or technology industry background., • Demonstrated ownership of retention, renewals, upselling, cross-selling, and expansion metrics., • Experience working in fast-paced, high-growth environments., • A hands-on leader who enjoys being close to customers and operations., • Strong problem-solving and analytical skills., • Ability to navigate ambiguity and make data-driven decisions., • Experience managing customer escalations, churn-risk situations, and complex stakeholder conversations., • Excellent coaching and people development capabilities., • Strong business acumen with the ability to balance short-term execution and long-term strategy., • Ability to influence cross-functional teams and drive alignment across the organization. At Factorial, we're building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you. • We own it: We take responsibility for every project. We make decisions, not excuses., • We learn and teach: We're dedicated to learning something new every day and, above all, share it., • We partner: Every decision is a team decision. We trust each other., • We grow fast: We act fast. We think that the worst mistake is not learning from them., • We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply., • We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. Wanna learn more about us? Check our website! We care about people and we also offer a lot of benefits for employees: • High growth, multicultural and friendly environment, • Alan as private health insurance, • Healthy life with Wellhub (Gyms, pools, outdoor classes), • Save expenses with Cobee, • Language classes, • Breakfast in the office and organic fruit #J-18808-Ljbffr

ph3Responsibilities /h3 ul liLeading new account development and/or expanding existing accounts through business to business sales of Forcepoint software licensing, appliances and services to accounts /li liWorking with the Regional Director, develop and implement specific territory account plans and opportunity plans in support of company goals and quota objectives /li liEffectively engage sales resources: SE, Channel, Solutions Sales teams and Executives on the development and implementation of customer account plans /li liUse the CRM system effectively, responsible for the development, management and closure of forecasted opportunities /li liManage and drive revenue through complex, multiple go-to-market strategies /li liExecute complex sales and effectively manage the sales process and activities /li liMeet or exceed sales quota /li /ul h3Requirements /h3 ul liExtensive and proven IT software Sales experience selling security software and / or network technologies /li liRelationship management and new business sales experience /li liExperience of managing, growing and taking ownership of accounts /liliProven sales background of consistent achievement against quota /li liExperience meeting with and presenting to C-level / executive level contacts /li liFamiliar with sales methodologies such as TAS and SPIN /li liGreat time management /li liExperience of working across various vertical markets /li liGood analytical and forecasting skills /li liExcellent presentation and written and verbal communication skills /li /ul /p #J-18808-Ljbffr

ppbAdwake /b is a tech-enabled services company powered by Entravision. At Adwake, we place cutting‑edge technology and quality service at the heart of our approach to effectively find, connect and engage with your ideal customer across every screen. /p pWe are looking for an enthusiastic bClient Growth Specialist /b to serve as the primary point of contact for a portfolio of global clients within the digital advertising industry. As a member of the Growth team, you will focus on driving revenue growth, cultivating strong client relationships, and fostering long‑term retention. You’ll join a dynamic and collaborative international team that is passionate about building meaningful connections with clients and driving success for their accounts! /p h3Your mission: /h3 ul liAs a Client Growth Manager, you will take ownership of a portfolio of clients, serving as their trusted advisor and primary contact. Your core objectives will include growing revenue, nurturing relationships, and ensuring long‑term client retention by maintaining consistently renewed advertising budgets. /li liYou will identify strategic growth opportunities, develop tailored initiatives, and build long‑lasting partnerships with your clients. If you are interested in the fast‑paced world of ad tech, thrive on challenges, and have a growth mindset, we’d love to hear from you! /li /ul h3Key responsibilities: /h3 ul liClient Portfolio Management: Lead and grow a diverse portfolio of direct clients and advertising agencies across multiple verticals. /li liClient Engagement: Act as primary day‑to‑day point person with the clients for all their questions, related issues, and suggestions, providing strategic recommendations. /li liPerformance Optimization: Monitor, analyze, and optimize campaign performance using data‑driven insights to achieve client growth objectives. /li liRelationship Building: Build and nurture trust‑based relationships by leading regular check‑ins, reviewing campaign performance, and identifying opportunities for expansion. /li liCollaboration: Partner closely with internal teams (Sales, Ad Operations, Supply, Finance) to ensure client goals are met and align efforts across departments. /li liStrategic Growth: Proactively anticipate client needs, identify pain points, and propose creative upsell and cross‑sell opportunities aligned with our product offerings. /li liBilling and Reporting: Manage billing processes, resolve disputes, and ensure accurate invoicing on a monthly basis. /li liCampaign Strategy: Develop and implement growth strategies for in‑app performance marketing campaigns, aligning advertiser objectives with company goals. /li liData Analysis: Leverage tools like Excel, Appsflyer, and Adjust to analyze data, identify trends, and provide actionable insights to clients. /li /ul h3Skills and requirements: /h3 ul li1 year experience in Account Management, Client Success or a related role. /li liBasic understanding of the digital advertising industry; familiarity with tools like Appsflyer and Adjust is a plus. /li liProficiency in Excel for data analysis and reporting. /li liExceptional English communication skills (both written and verbal). /liliStrong negotiation, problem‑solving, and interpersonal skills. /li liA solid foundation in programmatic advertising and ad tech concepts (e.g., MMPs, tracking links, postbacks) is a plus. /li liProactive, self‑motivated, and growth‑oriented with excellent organizational and time‑management skills. /li liComfortable multitasking in a fast‑paced environment and working collaboratively with cross‑functional teams. /li /ul h3What We Offer /h3 ul liTicket Restaurant /li liHealth Insurance and Gym Membership /li liBreakfast, Fruit Snacks at the office /li liMonthly team Events /li liWork Anniversary Gift Cards /li liReferral Program /liliHybrid work format, combining remote and in‑office work twice a week /li /ul /p #J-18808-Ljbffr

ph3bIcelandic-Speaking Customer Service Representative | Barcelona, Spain /b /h3 pWe are looking for an bIcelandic-speaking Customer Service Representative /b to join an international team based in bBarcelona, Spain /b. /p pIf you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a global organization. /p h3What You'll Do /h3 ul liProvide professional customer support via phone and email. /li liAssist customers with service-related, payment, and technical inquiries. /li liDeliver accurate information while following established procedures. /li liEnsure a high level of customer satisfaction through effective communication and problem-solving. /li liCollaborate with internal teams to resolve customer requests efficiently. /li /ul h3Requirements /h3 ul liNative or C2 level bIcelandic /b. /li liAdvanced bEnglish /b. /li liStrong communication and interpersonal skills. /li liGood computer skills (MS Office and CRM systems). /li liCustomer-focused with a proactive, solution-oriented mindset. /li liPrevious customer service or contact center experience is an advantage. /li /ul h3What We Offer /h3 ul libLocation: /b Barcelona, Spain /li libSchedule: /b 38.5 hours/week, Monday–Sunday (rotational shifts) /li libWorking Hours: /b Between 09:00 and 20:00 /li libSalary: /b €22,249 gross/year /li liTemporary employment contract /li li27 working days of annual leaveComprehensive onboarding and paid training /li liOngoing learning and career development opportunities /li liInternational and multicultural work environment /li liAdditional employee benefits and wellness programs /li /ul /p #J-18808-Ljbffr

ph3We’re Hiring: Customer Service Representative– Terminal Operations /h3 pPort of Barcelona (Port of Barcelona). Moll de l’Energia, Barcelona /p pAt bTradebe Port Services /b, part of the bTradebe group /b, we are looking for a proactive and customer-focused bCustomer Service Representative /b to join our terminal operations team in Barcelona. /p pWe operate a bstate-of-the-art bulk liquid storage terminal /b, providing safe and efficient storage and handling of products such as fuels, biofuels, chemicals, and other liquid bulk products in a dynamic port environment. /p pYou will act as the key interface between customers and terminal operations, ensuring smooth coordination of product movements, accurate documentation, and an excellent level of customer service in a fast-paced industrial setting. /p h3Customer Interface /h3 ul liAct as the main point of contact for customers in English and Spanish /li liManage operational requests with a strong focus on responsiveness and service quality /li liMonitor service KPIs and customer satisfaction /li /ul h3Operations Coordination /h3 ul liCoordinate inbound and outbound product movements (vessel, truck, pipeline, rail) /li liLiaise with terminal operations, logistics providers, and customs agents /li liFollow up daily terminal activities to ensure alignment with customer requirements /li liProactively identify and resolve operational issues /li /ul h3Documentation Systems /h3 ul liPrepare and manage operational documentation (nominations, delivery notes, loading/discharge plans, invoices) /li liEnsure accurate data entry into ERP and terminal systems /li liSupport inventory tracking and reporting /li /ul h3Compliance Improvement /h3 ul liSupport safety, quality, and audit processes /li liContribute to continuous improvement initiatives /li liHelp ensure compliance with terminal procedures and regulations /li liDegree in Logistics, Supply Chain, Business Administration, or similar /li liExperience in logistics, terminal operations, or industrial environments /li liStrong organizational and communication skills /li liAbility to work under pressure in a fast-moving operational context /li liProficiency in ERP systems and Microsoft Office /li liFluent in English and Spanish /li /ul h3What We Offer /h3 ul liA dynamic role at the intersection of commercial and operations /li liInternational customer exposure /li liLearning and development in a critical infrastructure environment /li liA strong culture focused on safety, reliability, and operational excellence /li /ul pInterested? Apply now or share this opportunity with your network! /p /p #J-18808-Ljbffr

ph3Job Title /h3 pSenior Customer Service Specialist /p h3Designation /h3 pSrCustomerServiceSpecialist /p h3Location /h3 pBarcelona /p h3Job Summary /h3 pThe Senior Customer Service Specialist will be responsible for the end-to-end execution of Email and Contact Centre campaigns across the EMEA region. This role involves collaborating with various teams to ensure that campaigns align with commercial objectives, while also developing strategies to enhance customer engagement and insights. The ideal candidate will possess strong CRM tool navigation skills and a passion for delivering exceptional customer experiences. /p h3Responsibilities /h3 ul liManage the end-to-end process of Email and Contact Centre campaign briefs, ensuring timely execution across the EMEA region. /li liDeliver EMEA CRM operations by overseeing campaign reporting and performance analysis. /li liAssist the CRM Lead in the development of quarterly and annual strategy planning to enhance customer engagement. /li liCollaborate with the design team to source images and ensure that creative materials adhere to industry best practices and meet the requirements of the campaign brief. /li liDevelop and implement a robust Test Learn strategy to gather vital customer insights, enabling continuous evolution of the channel. /li liLiaise with the Store Team to ensure all campaigns align with the Store’s commercial objectives and enhance overall performance. /li liCompile content for ad‑hoc communications, ensuring clarity and relevance to the target audience. /li liIdentify and implement new innovations for the channel to improve customer engagement and operational efficiency. /li /ul h3Mandatory Skills /h3 ul liProficient in CRM tool navigation, specifically Salesforce or Siebel. /li liStrong analytical skills with the ability to interpret campaign performance data. /li liExcellent communication skills, both written and verbal, with a focus on customer engagement. /li liAbility to work collaboratively in a cross‑functional team environment. /li liStrong organizational skills with the ability to manage multiple projects simultaneously. /li /ul h3Preferred Skills /h3 ul liExperience in campaign management within the EMEA region. /li liFamiliarity with digital marketing best practices and customer engagement strategies. /li liCreative problem‑solving skills and a proactive approach to identifying opportunities for improvement. /li liKnowledge of industry trends and innovations in CRM and customer service. /li /ul h3Qualifications /h3 ul liBachelor’s degree in Marketing, Business Administration, or a related field. /li liRelevant certifications in CRM tools or digital marketing are a plus. /li /ul h3About Mphasis /h3 pMphasis applies next‑generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper‑personalized digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. /p h3Equal Opportunity Employer /h3 pMphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E‑Verify posting click here. /p pMphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to and let us know your contact information and the nature of your request. /p /p #J-18808-Ljbffr

ph3Responsibilities /h3 ul liDive into a comprehensive training program to get ready for top-notch customer service /li liSupport customers with setup and configuration of payment terminals or online solutions /li liAddress and resolve any reported issues /li liConnect with B2B customers via phone and email, providing service-oriented solutions /li liHandle admin tasks and follow up on questions and requests /li liCultivate a positive working environment and foster motivation among team members /li /ul h3Requirements /h3 ul liNative-level proficiency in Danish (both spoken and written) /li liA good command of the English language /li liA high school diploma or equivalent qualification /li liPrevious customer service experience is a bonus but not a deal-breaker /li liExcellent communication skills for confidently interacting with customers /li liMaster problem solver, ready to tackle customer inquiries /li liJuggling tasks and paying attention to detail in a fast-paced environment /li liComfortable using computer systems and various software applications /li liAbility to work flexible shifts, including evenings, weekends, and holidays /li /ul h3Soft Skills /h3 ul licustomer service /li liexcellent communication /li liproblem solving /li liattention to detail /li litask juggling /li liteam motivation /li /ul h3Certifications Qualifications /h3 ul lihigh school diploma /li liequivalent qualification /li /ul /p #J-18808-Ljbffr

A dynamic customer service company in Barcelona is looking for a Danish Customer Service Advisor. In this hybrid role, you will support B2B customers with payment solutions, ensuring exceptional service. The ideal candidate has native Danish proficiency, strong English skills, and a passion for customer service. Enjoy a vibrant workplace with extensive training, opportunities for career growth, and a supportive culture that values your contributions.br#J-18808-Ljbffr

ppbGC Aesthetics /b is a leading global player in breast implants. We design, develop, manufacture and market Best in class medical aesthetic solutions to contribute to women's healthcare, wellbing, confidence, empowerment and overall happiness, through safe and reliable devices in the hands of trained and qualified surgeons. /p pGCA has manufacturing operations in France and sells its implant products globally in more than 70 countries through direct and indirect sales teams. /p pBy joining GC Aesthetics, you’ll be part of a company operating to standard of Class III medical devices, where innovation serves healthcare professionals. /p pYou will work in an international environment where teamwork is at the heart of our DNA, in an agile and caring culture. /p pbOur mission is to improve women’s lives — and we achieve it with passionate people. /b /p pThe Customer Care Manager is responsible for leading the customer service function, ensuring high levels of customer satisfaction, and driving continuous improvement in customer experience. /p pThe role oversees the customer care team, manages service operations, and acts as a key link between customers and internal departments. /p h3Key Responsibilities /h3 h3Customer Care / Service /h3 ul liLead and develop the customer care team /li liBuild a skilled, engaged, customer‑focused team /li liOversee daily service operations and workflows /li liEnsure timely, accurate handling of orders, enquiries, complaints, returns, and service issues /li liEstablish and improve customer service processes /li liEnsure compliance with quality standards /li liPrepare management reports and analyze customer trends /li liAlign customer service with business strategy /li liAnticipate demand trends and align service capacity /li liUse ERP, inventory planning, CRM, and Excel tools effectively /li /ul h3Logistics /h3 ul liLead and develop the Logistic team /li liOrganise warehouse daily operations / Select and manage transporterso /li liDefine and monitor KPIs (Transportation costs, Activity KPIs…) /li /ul h3Inventory Management /h3 ul liForecast demand across short‑, mid‑, and long‑term horizons /li liMonitor stock to avoid shortages and overstocking /li liDefine, monitor and review stock levels in warehouse and at customers – aligned with GlobalTargets and based on Sales Forecasts /li liManage stocks replenishment (Purchase Order to receipt) /li liWork closely with local finance team to deliver accurate information (KPIs) /li liEnsure compliance in terms of traceability and quality /li /ul h3Conclusion: Link service performance with operational efficiency and stock availability /h3 h3Measurement / KPIs /h3 ul liCustomer satisfaction and retention levels /li liService level compliance (Order to Remittance/Ship Complete on Time …) /li liTeam engagement and performance /li liProcess efficiency and continuous improvement outcomes /li liStock levels accuracy and quality /li /ul h3Qualifications / Experience /h3 ul li5+ Years in a similar position /li liBusiness Acumen: Customer service from order to remittance and cash collection /li liStrong leadership and team management /li liExcellent communication and interpersonal skills /li liStrong analytical and reporting skills (Excel, PowerPoint, ERP, CRM …) /li liAbility to work under pressure and manage priorities /li /ul /p #J-18808-Ljbffr

ph3Responsibilities /h3 ul liActively listen to and evaluate the needs of international travelers and property suppliers /li liAddress and clarify customer inquiries regarding reservation details, service features, and payment processing /li liDeliver accurate, helpful, and timely information through phone and email channels /li liNavigate complex customer scenarios with a calm mindset /li /ul h3Requirements /h3 ul liNative or bilingual proficiency in Icelandic (C2 level) /li liAdvanced level of English /li liComfortable utilizing digital workspaces, specifically Office 365 and CRM databases /li liPrior experience in customer service or contact center environment /li liExcellent interpersonal skills and a goal-oriented mindset /li /ul h3Soft Skills /h3 ul liactive listening /li licustomer service /li liinterpersonal skills /li ligoal-oriented mindset /li liproblem-solving /li licommunication /li lievaluation /li liclarification /li litimeliness /li licalm mindset /li /ul /p #J-18808-Ljbffr

ph3Responsibilities /h3ulliGestionar el proceso desde la entrada de pedidos hasta la entrega. /liliGestión día a día del proveedor de servicios logísticos local para lograr los mejores resultados de servicio. /liliGestionar reclamaciones logísticas de los clientes y abonos y cargos relacionados para los mercados de España, Portugal y Benelux. /liliResponder a las consultas de clientes de forma oportuna y precisa, por teléfono o email. /liliAsegurar el proceso de planificación de las manipulaciones locales. /liliGestión y análisis de las faltas de servicio. /liliGestionar las entradas de facturas relacionadas con servicios de instalaciones, compras de material o cualquier otro servicio necesario para el funcionamiento de la oficina. /li /ulh3Requirements /h3ulliFormación universitaria relacionada con logística y Supply Chain. /liliNivel alto de inglés. /liliNivel alto de las herramientas de Office y no es imprescindible tener conocimientos de SAP. /liliSe valorará tener experiencia previa en customer service, gestión de Pedidos y logística. /liliCapacidad para trabajar de forma autónoma, así como, para realizar múltiples tareas, priorizar y administrar el tiempo de manera efectiva. /liliExcelentes capacidades comunicativas y para la resolución de problemas. /li /ul /p #J-18808-Ljbffr

ph3Responsibilities /h3 pTo coordinate Customer Service activities while ensuring effective back-office and front-office support as required, meeting deadlines and maintaining communication with customers when necessary. Additionally, to oversee improvement projects related to Customer Service workflows, in collaboration with other departments within the company. /p ul liEnsures coordination of Customer Service activities, by guaranteeing adequate back-office and front-office activities, overseeing deadlines and ensuring a contact with the Customer where needed. /li liContributes to improvement activities related to Customer Service workflows, representing Customer Service Area and its related needs. /li liEnsures administrative activities related to Sales and prepares the necessary documentation for internal and external audits. /li /ul h3Qualifications /h3 ul liBachelor’s Degree. /li liMinimum 3 years' experience in similar roles. /li /ul /p #J-18808-Ljbffr

ppJoin to apply for the bAccount Manager /b role at bInPost España /b /p pbEverything you are looking for and more /b /p pSupport the company's business growth by managing and developing a portfolio of clients, ensuring a strong relationship, high satisfaction, and achievement of commercial targets. /p pThis role combines account management with a solid understanding of digital sales processes (marketplaces, checkout, brand visibility, etc.) to deliver solutions that add value and improve the customer experience. /p h3Responsibilities and objectives /h3 ul liManage and develop the assigned client portfolio, ensuring satisfaction, retention, and identification of new opportunities within each account. /li liUnderstand clients’ operational and technological needs (marketplaces, e-commerce, retailers) and coordinate tailored solutions. /li liWork closely with IT, Operations, and Marketing teams to support integrations, onboardings, issue resolution, and improvements in logistics workflows. /li liAnalyze account performance, market activity, and competitive trends to identify growth opportunities. /li liPrepare commercial proposals, presentations, and activity reports. /li /ul h3Requirements /h3 ul li3–4 years of experience in Account Management, Business Development, or commercial roles in digital, logistics, or e-commerce environments. /li liGeneral understanding of last‑mile delivery models (PUDO, Lockers, Home Delivery, Fulfillment). /li liFamiliarity with online purchasing processes (checkout, order management tools, integration software). /li liHigh level of English. /li liProficiency with CRM tools and digital environments. /li liProactive, organized, and goal‑oriented mindset. /li liStrong communication and negotiation skills. /li liCustomer‑centric approach and collaborative working style. /li liAbility to prioritize and adapt to dynamic and fast‑changing environments. /li /ul h3Offer /h3 ul liLanguage platform /li liOnline platform for lifelong learning /li liFlexible remuneration services can be contracted /li liBecause we don’t settle — we go further and multiply impact (10X Attitude). /li liBecause we design every transformation around real customer value (Passionate About Customers). /li liBecause we make things happen fast and smart — not perfect, but done (Go, Go, Go). /li liBecause we believe the future belongs to those who rethink what’s possible (Dare to Disrupt). /li liBecause we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team). /li /ul h3Inclusive Culture /h3 pInPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, focused on promotion within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions. /p h3Seniority level /h3 ul liNot Applicable /li /ul h3Employment type /h3 ul liFull‑time /li /ul h3Job function /h3 ul liSales and Business Development /li /ul h3Industries /h3 ul liTransportation, Logistics, Supply Chain and Storage /li /ul /p #J-18808-Ljbffr

pBCD Travel is seeking a Senior Travel Agent fluent in German to work remotely. You will be the face of our company, assisting clients with travel requests and ensuring they travel smart. This role requires extensive experience in the travel industry along with strong communication skills in English and German. /ppThe position offers flexible working hours, generous vacation days, and a diverse work environment that celebrates inclusion. Join us to grow your career in the travel industry while enjoying professional perks and discounts. /p #J-18808-Ljbffr

pConcentrix is seeking a Customer Service Representative (Norwegian-speaking) to join on-site teams in Barcelona, Malaga or Valencia. You will handle customer contacts via phone, email, chat or alerts and work to resolve issues within SLA while maintaining product knowledge across client applications. /ppThe role requires Norwegian language skills and advanced English, a customer-focused mindset, and ownership of calls to resolution. /p #J-18808-Ljbffr

ph3Overview /h3pWe're hiring on behalf of a leading online travel booking platform, looking for Danish-speaking Customer Service Advisors to join a growing team in Barcelona. In this role, you'll be assisting travelers with reservations, changes, and customer support. /ph3Responsibilities /h3ulliAssist travelers with reservations, changes, and general customer support. /li /ulh3Benefits /h3ulliCompetitive monthly salary plus performance bonuses /liliFull relocation package for candidates moving from abroad (flight, temporary accommodation, and support with local registration) /liliOngoing training and support /liliGenuine career growth opportunities within an international company /li /ulh3Qualifications /h3ulliFluent Danish (spoken and written) /liliGood level of English /liliEU citizenship, valid work permit, or refugee protection certificate /liliPrevious customer service experience is a plus but not required /li /ul /p #J-18808-Ljbffr

An international company in Barcelona is looking for a motivated Customer Service Representative proficient in Danish and advanced English. You'll manage post-sales inquiries, ensuring excellent customer experiences. Responsibilities include delivering service, managing orders, and striving for high customer satisfaction scores. This full-time role offers a salary between €20,000 - €23,000 gross per year and includes comprehensive training, career development opportunities, and a positive work environment.br#J-18808-Ljbffr

pSavior Artigos Texteis Lda in Barcelona is expanding its team, seeking German-speaking Customer Service Advisors to support a leading global technology company. You will assist users with account, product, and technical support queries while delivering friendly, efficient service. /ppThis role offers relocation assistance for candidates moving from abroad, ongoing training, and clear pathways for career growth within an international organization. /p #J-18808-Ljbffr

A global technology company is seeking an Ops Expert in Barcelona to enhance client interactions through training and support for their delivery technology tools. The role includes data analysis to provide insights, addressing client queries, and producing comprehensive documentation. Strong communication and organizational skills are essential, along with a passion for operations. A degree in related fields and advanced English proficiency are preferred. The company offers a hybrid work environment, health insurance, and a clear growth path to advanced roles.br#J-18808-Ljbffr

ph3Customer Service Representative (Dutch French) | Barcelona, Spain /h3 pWe are currently looking for a Dutch and French-speaking Customer Service Representative to join an international team in Barcelona. /p pLocation: Barcelona, Spain (On-site)br/Position: Customer Service Representativebr/Schedule: Monday to Friday, 09:00–18:00 (39h/week)br/Salary: €21,000 gross/yearbr/Performance Bonus: Up to €4,000 gross/yearbr/Relocation Support Available /p h3Requirements /h3 ul liDutch (C1/C2) /li liFrench (C1/C2) /li liGood level of English /li liEU Passport or valid work authorization /li liWillingness to relocate to Barcelona /li /ul h3What we offer /h3 ul liCompetitive salary and bonus package /li liInternational work environment /li liCareer development opportunities /li liRelocation assistance /li /ul /p #J-18808-Ljbffr

ppWorking within the Customer Service team, this role will be responsible for executing the CVL Cosmetics South Middle Europe SL operational plan for Customer Service. The role will work cross‑functionally across the organization, aligning internal stakeholders and customer needs to deliver exceptional service levels and support the growth of our brands (Valmont, l’Elixir des Glaciers Storie Veneziane). /p pAdditionally, this role will ensure efficient order management, accurate invoicing, smooth logistics coordination, and proactive communication with clients. Given the highly cross‑functional nature of the position, strong organizational skills, customer orientation, and the ability to solve issues efficiently are key. This role reports to the Customer Service Manager. /p h3Main Tasks Duties /h3 h3Order Account Management (70%) /h3 ul liProcess clients' orders /li liInvoicing /li liCredit controller /li liBuild and maintain strong, long‑lasting client relationships /li liDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors /li liEnsure the timely and successful delivery of our solutions according to customer needs and objectives /li liTrack key account metrics (e.g. quarterly sales results and annual forecasts) /li liPrepare reports on account estatus /li liAssist and solve challenging client requests or issue escalations as needed /li /ul h3Coordination Cross‑Functional Support (15%) /h3 ul liCollaborate with Sales, Logistics, and Finance to ensure smooth end‑to‑end operations. /li liAlign with the Sales team on priorities, launches, and key client developments. /li liSupport the operational execution of customer programs and special requirements. /li /ul h3Administrative Tasks (15%) /h3 ul liPrepare regular reports (order status, account performance, forecasts). /li liUpdate and manage customer files, data accuracy, and CRM documentation. /li liEnsure all paperwork and administrative follow‑ups are completed on time. /li liSupport process improvements and maintain documentation. /li /ul h3Meetings (5%) /h3 ul liAttend team and cross‑functional meetings to stay aligned on priorities, new processes, and commercial updates. /li /ul h3Qualifications /h3 ul liMandatory experience in B2B Customer Service or a similar account‑support role. /li liStrong attention to detail and excellent organizational skills. /li liProven communication and problem‑solving abilities. /li liAbility to multitask and remain calm under pressure. /li liProficiency in Microsoft Office (particularly Excel). /li liCustomer‑oriented mindset with patience, reliability, and autonomy. /li liExperience in the beauty or luxury industry is a strong plus. /li liLanguage fluency: English and any other European language. /li /ul /p #J-18808-Ljbffr

pSITA is seeking a Customer Success Senior Consultant to join its global Customer Experience Management team in Barcelona. You will nurture strategic customers, align success plans with business objectives, and act as the trusted advisor across operational, technical, and executive stakeholders. /ppReporting to the Regional Customer Experience Senior Manager, you will drive adoption, monitor health, and coordinate cross‑functional reviews to deliver measurable value. /p #J-18808-Ljbffr

pRas Espaf1a te ofrece una oportunidad como Customer Service - Export con ingle9s para gestionar pedidos internacionales y atencif3n al cliente. Trabajare1s junto a logedistica y equipos comerciales para cumplir plazos y mantener la satisfaccif3n del cliente. /ppSe solicita mbdulo de grado o FP en comercio internacional o afines, al menos 2 af1os de experiencia en atencif3n al cliente o exportacif3n y dominio alto de SAP. /p #J-18808-Ljbffr

ph3Overview /h3 ul libRole: /b Solution Specialist (Dutch-speaking) /li libLocation: /b Malaga / Valencia, Spain /li libEmployment Type: /b Full-time /li libWork model: /b On-site /li libStart Date: /b as soon as you can /li libRelocation bonus: /b yes /li /ul pImagine building a serious career while living where others come to recharge. This role brings together technology, people, and lifestyle — offering the chance to grow professionally while settling into life in Spain. /p h3Responsibilities /h3 ul liAs a Dutch-speaking Solution Specialist, help businesses move forward with cloud solutions that genuinely change how they work. /li liGuide conversations, explain possibilities, and support decisions that make a difference. /li liPresent solutions, collaborate with sales partners, run demos, and help customers feel confident about their next steps. /li liBe supported with full training, modern tools, and a team that values learning and shared success. /li /ul h3Qualifications / What you bring /h3 ul liDutch-speaking proficiency. /li liCuriosity, structured thinking, and the ability to connect technical ideas to real-world needs. /li liWillingness to learn, take on responsibility, and deliver visible impact. /li /ul h3Benefits / What we offer /h3 ul liRelocation support /li liPermanent Spanish contract /li liContinuous development /li liOpportunity to build both a career and a life in a place known for balance, culture, and connection /li /ul /p #J-18808-Ljbffr

ph3Who We Are /h3 p¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar.br/At Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. /p pWith a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. /p pAt Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. /p h3What You'll Do /h3 ul liSet the vision and priorities for the Customer Service function, aligning regional teams with global standards, business goals and service excellence. /li liLead, coach and develop a high-performing Customer Service team, building the structure, skills and culture needed to support future growth. /li liOversee day-to-day service delivery, resource planning, workload priorities and performance metrics to ensure customers receive efficient, consistent support. /li liPartner closely with Sales, Supply Chain, Operations, Finance and global leadership to solve service issues, improve processes and support business transformation. /li liChampion continuous improvement, system enhancements and best‑practice ways of working across order management, escalations, complaints and customer service processes. /li /ul h3What We’re Looking For /h3 ul liA proven Customer Service, Sales Support or customer‑facing operations leader, ideally with 5+ years of management experience in a multinational, matrix environment. /li liA strategic thinker who can turn business priorities into clear plans, measurable goals and practical execution. /li liStrong people leadership skills, with the ability to coach teams, build capability and create a collaborative, accountable, customer‑focused culture. /li liConfident stakeholder management and communication skills, with the ability to influence across functions, regions and leadership levels. /li liComfort using KPIs, process governance and continuous improvement to raise service performance and operational efficiency. /li liFluent English and strong digital confidence, ideally including SAP/SD, Salesforce and Microsoft Office; another European language is a plus. /li /ul h3What's In It For You /h3 pJoin a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. /p ul liGlobal Mental Wellness Program /li li22 Days of Paid Vacation, plus Additional Leave Days, in addition to Public Holidays /li liCompany‑Sponsored Sick Leave /li liPension Plan /li liReimbursement for Fitness Activities /liliContribution to Barcelona Bicing Scheme /li liWeekly Delivery of Fresh Fruit /li liQuarterly Employee Celebration Days /li liPeer to Peer Recognition Program /li liService Recognition Program /li liAmazing employee discount program on Peli Products, Peli branded apparel and gear /li liEmployee referral program – get paid to work with your trusted network. /li liEstablished reputable brand offering premium products – you’ll be proud to represent Peli! /li liAnd more… /li /ul /p #J-18808-Ljbffr

ph3Job title /h3 pCustomer Experience Representative /p h3Location /h3 pBarcelona, Spain /p h3Introduction /h3 pWe are looking for a customer-focused and proactive professional who is passionate about delivering exceptional service and building strong relationships. In this role, you will represent dsm-firmenich to some of our key clients, playing a critical role in shaping the customer experience and contributing to the success of strategic partnerships that have a significant impact on our business. /p pAs a Customer Experience Representative, you will be the primary point of contact for supply chain support within our EUR Taste division, ensuring seamless service delivery and consistently meeting customer expectations. You will collaborate closely with Account Managers, Planning, Logistics, and other cross-functional teams, giving you broad exposure across the organization and the opportunity to influence outcomes that matter to both our customers and our business. /p h3Your Key Responsibilities /h3 ul liOversee customer orders, including order entry, order status updates, document creation, order release, shipment tracking, and document management. /li liRegularly update customers and internal stakeholders on order status and any issues that may arise. /li liHandle customer inquiries, returns, and claims, ensuring prompt and effective resolution. /li liIdentify potential obstacles in the fulfilment process and collaborate with stakeholders to implement corrective actions. Use root‑cause analysis to identify key drivers of order failures and support continuous improvement initiatives. /li liUnderstand customer expectations and translate the voice of the customer into actionable insights for internal stakeholders. /li liPrepare and maintain reports that track and analyse key performance indicators. Support the preparation and review of scorecards and participate in customer meetings. /li liDevelop and present improvement recommendations to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement. /li /ul h3We offer /h3 ul liUnique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen. /li liA chance to impact millions of consumers every day – sustainability embedded in all we do. /li liA science‑led company, cutting‑edge research and creativity everywhere – from biotech breakthroughs to sustainability game‑changers, you’ll work on what’s next. /li liGrowth that keeps up with you – you join an industry leader that will develop your expertise and leadership. /li liA culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on. /li liA community where your voice matters – it is essential to serve our customers well. /li /ul h3You bring /h3 ul liBachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. /li li2–3 years of experience in Customer Service, Order Management, Supply Chain, or a related customer‑facing operational role. /li liExperience working with SAP SD and Microsoft Office applications (particularly Excel and PowerPoint) is required. Knowledge of CRM systems, export documentation, and Incoterms is highly valued. /li liStrong communication and problem‑solving skills, with the ability to build effective relationships and collaborate across functions and geographies within a global organization. /li liAbility to analyse customer data and KPIs, identify opportunities for process improvement, and take initiative to drive positive change. /li liProactive, positive, responsible, and eager to learn, with a high degree of ownership and adaptability in a fast‑paced environment. /li liFluent in English and Spanish; Italian is considered a strong advantage. /li /ul h3Inclusion, belonging and equal opportunity statement /h3 pAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. /p pWe’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. /p pWe welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. /p pAnd if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work. /p /p #J-18808-Ljbffr

ph3Your Job: /h3 pThe Customer Services Representative will be the frontline contact for Brooks Spanish retailers. They will be responsible for upholding the established standards of customer service excellence set by the Brooks Spanish team while always looking for opportunities to excel. This role involves building strong relationships with retailers, supporting them through order processing, tracking, and reviewing performance against KPIs, and providing product explanations. The representative also communicates daily with Finance, Sales, Operations, and Marketing, serving as an important line of communication for colleagues on the road. /p /p #J-18808-Ljbffr

plampenlicht is seeking a Customer Advisor to be the first point of contact for customers across Europe. You will respond via email, phone, or chat, addressing questions and translating issues into effective solutions using knowledge of lighting products. /ppFluency in Dutch and English is essential, with prior customer service experience and comfort with Salesforce. The role is hybrid, with 60% in the office in Barcelona and 40% remote, and potential for full remote after 6 months. /p #J-18808-Ljbffr