Customer Service agent - Pilar de la Horadada, Alicante
1 day ago
Alicante
ph3Customer Service agent - Pilar de la Horadada, Alicante /h3h3Features /h3ulliWhere: bPilar de la Horadada, Alicante /b /liliJob Type: bEmployee - Permanent /b /liliJob Status: bFull-time /b /liliSalary: b£17,100 /b /li /ululliWork Location: bOffice/On-site /b /liliEnglish: bAdvanced /b /liliSpanish: bNone /b /li /ulh3Description /h3pWE ARE HIRING! /ppWhere: Pilar de la Horadada, Alicante /ppJob Type: Employee - Permanent /ppJob Status: Full-time /ppEnglish: Advanced /ppSpanish: Not Required /ppWe are currently looking for motivated people to join our friendly, fast-growing team based in Pilar de La Horadada. /ppWe are an office-based company helping UK resident clients who are currently experiencing financial difficulties. We deal with people who are subject to an Individual Voluntary Arrangement (IVA). /ppWe are looking for new team members to join both our customer services and financial review teams. Both roles require the ability to deliver excellent customer service, whilst handling your own workload. /ppThe customer services agent will be handling a variety of customer and creditor queries in a fast paced environment. A calm and logical approach is required, being able to think on your own initiative and find solutions to issues raised and patience when dealing with vulnerable clients. /ppThe financial review officer will be working with clients who require an income and expenditure review to reassess their affordability. Maybe they have fallen into further financial difficulty. The role requires a calm, sensitive and logical approach, being able to think on their own initiative, problem solve and be able to negotiate an appropriate outcome. /ppA full-time contact of 40 hours per week with a starting salary of €17,100 per annum gross pay, is offered. /ppThere are 2 shift patterns between Monday and Thursday, 2 early and 2 late shifts of: /pulli9:00am to 5:00pm /lili12:00pm to 8:00pm /liliFriday 10:00 to 6:00pm /li /ulpThe skills required are: /pulliExcellent telephone manner /liliExcellent administration and customer service skills /liliGeneral computer skills with confidence to learn internal systems /liliProblem solving initiative /liliA strong character, being able to adapt and build rapport with ease /liliAbility to manage your own workload /liliOffice based experience essential /li /ulpA knowledge of UK financial firms and experience within financial administration is preferred but full training will be provided. /ppPLEASE ONLY APPLY IF YOU LIVE IN THE AREA AND HAVE THE REQUIRED DOCUMENTS TO START EMPLOYMENT STIRT AWAY /p /p #J-18808-Ljbffr