Travel Designer
2 days ago
León
ppAs a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor‑made journeys that feel effortless, thoughtful, and deeply personal. /p pWorking within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success. /p pYou will report directly to the Experience Manager, who provides your day‑to‑day leadership, sets priorities, and supports your performance and professional growth. /p pYou will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards. /p pYou will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations. /p pTogether, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence. /p h3Your Areas of Ownership /h3 ul liCollaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations. /li liDemonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys. /li liTranslate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations. /li liApply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted. /li liDemonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned with the member's needs, budget, preferences, and expectations. /li liDesign highly personalized journeys that combine creativity, attention to detail, and operational feasibility. /li liCraft itineraries that reflect each member's lifestyle, interests, and travel aspirations. /li liWork closely with the Destinations team to combine destination expertise with member insights, creating thoughtfully curated journeys that feel authentic, personalized, and truly exceptional. /li liDeliver proposals that feel unique, thoughtful, and tailored to every member. /li liBalance inspiration with practicality while maintaining Essentialist's standards of quality and luxury. /li liPartner with the Travel Design Lead to continuously elevate the quality, creativity, and consistency of every itinerary and proposal. /li liContinuously expand your destination knowledge and seek inspiration to create unforgettable travel experiences. /li /ul h3Commercial Impact /h3 ul liContribute to revenue growth by identifying opportunities to enrich every itinerary with meaningful experiences and additional services. /li liSupport trip conversion through timely responses, thoughtful recommendations, and compelling travel proposals. /li liBalance creativity with commercial awareness, ensuring recommendations deliver value for both the member and the business. /li liRecognize opportunities to surprise and delight members while strengthening long‑term loyalty. /li liBuild strong relationships with the Destination Team to continuously deepen your destination knowledge. /li liPartner closely with Destination Specialists to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. /li liShare feedback on destinations, suppliers, and experiences to help continuously improve recommendations and travel content. /li liProactively identify gaps, inconsistencies, or opportunities for improvement and collaborate with the Destination Team to strengthen future itineraries. /li liContribute to building and evolving destination's knowledge by sharing learnings and insights from your member interactions. /li /ul h3Operational Excellence /h3 ul liRespond promptly to member requests and internal priorities, maintaining speed without compromising quality. /li liManage multiple trips simultaneously while consistently meeting turnaround expectations and service standards. /li liTranslate member needs into clear, structured, and actionable plans for the Operations team. /li liBuild accurate, complete, and operationally feasible itineraries by working closely with the Destination Team and leveraging their expertise. /li liMaintain exceptional attention to detail across every stage of the travel design process, ensuring every proposal meets the quality standards. /li liPartner closely with your Experience Manager, Operations Executives, Travel Design Lead, and Destination Team to deliver exceptional member experiences. /li liCollaborate with the Destination Team to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. /li liProactively share feedback, identify gaps, and suggest improvements to destination content, supplier recommendations, and travel experiences, helping continuously strengthen the destination knowledge. /li liMaintain clear, proactive, and accurate communication with the Operations Executives, ensuring all information is transferred seamlessly to enable flawless trip execution. /li liCollaborate openly across the Pod, embrace feedback, continuously develop your travel expertise, and contribute to raising the team's standards. /li /ul h3Qualifications / Requirements /h3 ul liProven experience in luxury travel, bespoke travel agencies, tour operators, DMCs, concierge services, or premium hospitality is required. /li liOutstanding written and verbal communication skills in English; additional languages are a plus. /li liExceptional curiosity and a genuine passion for travel, destinations, and cultures. /li liExcellent attention to detail with the ability to interpret complex requests accurately. /li liStrong commercial awareness and the ability to naturally identify opportunities to enhance both the member experience and business results. /li liHighly organized with the ability to manage multiple priorities in a fast‑paced environment. /li liExcellent judgment, problem‑solving skills, and decision‑making ability. /li liCollaborative mindset with the ability to work effectively within a cross‑functional Pod structure. /li liComfortable adopting new tools, technology, and AI solutions that enhance efficiency, collaboration, and the overall member experience. /li /ul h3What Great Looks Like /h3 pSuccess as a Travel Designer means creating journeys that feel deeply personal, effortless, and unforgettable. /p pYou will: /p ul liConsistently design exceptional, highly personalized travel experiences. /li liDevelop a deep understanding of every member's preferences and travel aspirations. /li liRespond quickly while maintaining outstanding quality and attention to detail. /li liDeliver recommendations that are thoughtful, accurate, and commercially impactful. /li liBuild trusted partnerships within your Pod to ensure seamless execution. /li liContinuously expand your travel knowledge and inspire members with exceptional ideas. /li liContribute to long‑term member loyalty by creating experiences members can't wait to repeat. /li /ul /p #J-18808-Ljbffr
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