Buscar empleo: 366 ofertas de trabajo de paris en Salamanca (julio 2026)

Human Resources Coordinator

hace 3 días

Madrid

ppbREPORTING TO: Global People Operations Lead /b /p pbOFFICE LOCATION: Madrid, Spain /b /p pbROLE TYPE: Hybrid, Full-time /b /p pIPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. /p pThrough our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. /p pJoin a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. /p h3Overview of the Team /h3 pThe People Operations team is the backbone of IPC’s employee experience, ensuring every process from onboarding to offboarding runs smoothly, consistently, and globally. /p pYou’ll work closely with HR colleagues in New York, London, Madrid, Paris, and Kuala Lumpur, supporting employees and HR Business Partners through timely, accurate, and high-quality HR service delivery. /p pThis team thrives on collaboration, high standards, and evolving how we deliver employee experience at scale, with empathy, and operational excellence. /p h3Role Overview /h3 pThe HR Coordinator plays a critical role within IPC’s People Operations operating model, acting as the primary Tier 1 owner for employee queries, transactions and service requests. /p pThis role is responsible for delivering high-quality HR operations through end-to-end ownership, operational governance, process compliance and service excellence. The HR Coordinator ensures requests are managed through approved intake channels, resolved within agreed service levels and escalated appropriately to Tier 2 subject matter experts when required. /p pThis role contributes to the ongoing transformation of People Operations through process standardization, documentation, automation, continuous improvement, and the implementation of scalable global operating practice /p h3Key Responsibilities /h3 ul liAct as the first point of contact for employee HR queries, providing timely, accurate guidance and resolution. /li liManage Tier 1 tickets through approved intake channels, ensuring SLA compliance, complete ownership, and appropriate escalation to HR Business Partners or Subject Matter Experts. /li liMaintain accurate case documentation, audit trails, and stakeholder visibility from intake through closure. /li liTrack recurring employee queries and identify opportunities for process improvement and enhanced service delivery. /li /ul h3HR Lifecycle Management /h3 ul liCoordinate onboarding activities including offer letters, contracts, background checks, documentation, and first-day logistics. /li liManage offboarding processes, including departures, system access changes, documentation, and exit activities. /li liSupport employee lifecycle transactions including promotions, transfers, compensation changes, and organizational updates while ensuring HRIS and payroll accuracy. /li liAdminister leave and parental leave processes, ensuring timely communication, documentation, and compliance. /li /ul h3Governance, Compliance Controls /h3 ul liExecute People Operations processes in compliance with company policies, audit requirements, data privacy standards, governance controls, and local employment legislation. /li liMaintain accurate employee records and audit-ready documentation across all lifecycle activities. /li liIdentify and escalated operational risks, control gaps, and process deficiencies. /li liSupport internal and external audits through accurate reporting and documentation management. /li /ul h3Data, Systems Process Integrity /h3 ul liMaintain employee data within Oracle Cloud HCM, ensuring accuracy, integrity, and compliance. /li liMonitor data quality, perform audits and validation checks, and proactively resolve discrepancies. /li liSupport HR systems enhancements, automation initiatives, and development of the Oracle HR Service Desk. /li liPartner with cross-functional teams to improve process efficiency, reporting integrity, and operational consistency. /li /ul h3Process Ownership, Governance Continuous Improvement /h3 ul liSupport the implementation of IPC's People Operations SCALE framework through standardization, governance, documentation, automation, self-service capabilities, and continuous improvement initiatives. /li liCreate and maintain SOPs, process maps, templates, knowledge articles, and process documentation. /li liOwn assigned processes and identify opportunities to simplify, automate, and improve service delivery globally. /li liParticipate in cross-regional and cross-functional projects involving HR, Payroll, Legal, IT, Procurement, Finance, and People Analytics. /li /ul h3Employee Experience Communication /h3 ul liDeliver proactive, transparent communication to employees, managers, and stakeholders. /li liSupport onboarding programs, employee engagement initiatives, and company events. /li liPromote a positive employee experience through responsiveness, professionalism, and service excellence. /li /ul h3How You Will Make an Impact /h3 ul liDeliver consistent, high-quality HR support that builds employee trust and strengthens HR's credibility. /li liTake end-to-end ownership of employee cases, ensuring timely resolution, effective communication, and operational excellence. /li liDrive process standardization, scalability, and continuous improvement across regions. /li liBuild strong partnerships with employees, HR Business Partners, IT, Payroll, Legal, and other stakeholders. /li liEnsure compliance with governance standards, controls, and regulatory requirements. /li liIdentify opportunities to simplify, automate, centralize, and improve People Operations processes globally. /li /ul h3Essential Skills and Experience /h3 ul liBachelor's degree in Human Resources, Business Administration, or a related field. /li li1–2 years of experience in HR Operations, HR Coordination, People Operations, Shared Services, or a similar HR support environment. /li liStrong understanding of employee lifecycle processes, including onboarding, offboarding, employee changes, leave administration, HR systems, and payroll coordination. /li liDemonstrated ability to manage multiple priorities in a fast-paced, matrixed environment with minimal supervision. /li liStrong written and verbal communication skills and a proactive, service-oriented approach. /li liHigh attention to detail, data accuracy, confidentiality, integrity, and professionalism. /li liStrong ownership mindset with the ability to manage issues through to resolution. /li liExperience working with HR systems and defined operating procedures; Oracle Cloud HCM experience preferred. /li /ul h3Desired Skills and Experience /h3 ul liExperience working within tiered HR support models, Shared Services, People Operations, or service delivery environments. /li liFamiliarity with case management tools, Service Level Agreements (SLAs), operational metrics, and governance frameworks. /li liStrong organizational, project coordination, and stakeholder management skills. /li liExperience or interest in HR process improvement, automation, systems optimization, and continuous improvement initiatives. /li liExperience creating SOPs, process documentation, knowledge articles, and self-service resources. /li liExperience working within multinational organizations, ideally in technology, fintech, or financial services environments. /li liAgile, collaborative, and employee-focused mindset with a passion for improving how work gets done. /li /ul h3What’s in It for You? /h3 pAt IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. /p pIn addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including: /p ul liBenefits Package: /li liPrivate Enhanced Health Insurance /li liPluxee Restaurant Pass /li liPluxee Transport Pass /li /ul pAdditional Benefits: /p ul liAccess to Flexible Retribution Scheme /li liAdditional Time off for Charity Work and Volunteering /li liTuition Reimbursement Program /li liCertification Bonus Program /li liAccess to “IPC University” (our Internal E-Learning Platform) /li liAccess to LinkedIn Learning /li liAccess to Babbel+ Platform and Local Language Training Program /li liWellness Program (including access to Modern Health Platform) /li liEmployee Referral Scheme /li /ul pFurther information about your benefits will be provided during your onboarding process. /p h3Additional Information /h3 pAt IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. /p pYour precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. /p pYou can explore more about our culture, offerings and commitment on and /p h3IPC’s Work Culture /h3 pThe IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. /p pOur strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. /p pWe live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years. /p /p #J-18808-Ljbffr

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