Field Application Specialist Spain
hace 3 días
Vilanova i la Geltrú
ppFounded in 2015, ABL DIAGNOSTICS has designed, developed, manufactured, marketed and supported in France and internationally, directly or via a network of exclusive distributors in 45 countries, molecular biology diagnostic tests for detection (UltraGene®) and genotyping by DNA sequencing (DeepChek®), for infectious diseases. /p pThese are the result of proprietary know-how acquired over the years and scientific collaborations with renowned teams and dedicated technical protocols. ABL DIAGNOSTICS has particularly developed high-tech genotyping medical devices for chronic infectious diseases such as AIDS, viral hepatitis, tuberculosis, and also for the genotyping of SARS-CoV-2 (Covid-19), as well as other viral and bacterial targets. /p pABL DIAGNOSTICS offers its customers complementary products in the patient care value chain such as sample collection kits (MediaChek®), a specialized electronic clinical file (Nadis®, installed in more than 200 hospitals in France) and medical devices for viral extraction, amplification, sequencing and automation of medical biology laboratories. /p h3Job Description /h3 ul liProvide b1st /b and b2nd /b level application support for our molecular and gene testing product portfolio (PCR, Sanger sequencing, NGS…) and for device installation /li liSupport our affiliates and distributors in all application-related tasks, including binstallation, demonstration, on‑site validation /b, training and troubleshooting /li liEnsure that bproduct updates, complaint handling /b and bpost marketing surveillance /b are dealt with efficiently and effectively /li liDevelop and conduct bproduct and application training /b /li liContribute to customer relationship management, understanding customer needs, setting appropriate product and performance expectations, and bgathering market intelligence /b regarding competitive information and new sales opportunities /li liFeedback information to Product Marketing, Scientific, Technical, RD, QM and other teams across the organisation as appropriate to help in the baccurate marketing/further development /b of our products /li liTake responsibility for the application‑related bcollaborations /b /li liSupport organisation and take part in user group meetings, workshops, and exhibitions /li /ul h3Qualifications /h3 ul liDegree in Chemistry, Biochemistry, Molecular Biology, Genetics or Medicine or vocational training with specialisation in aforementioned subjects /li liA minimum of 3 years hands‑on experience in the areas of Sequencing, ideally in a clinical laboratory setting or as a trainer or field application specialist would be ideal /li liUnderstanding of data analysis, software applications and/or bioinformaticstools and programs /li liAbility to translate complex clinical, medical, and diagnostic issues into comprehensive language and illustrations /li liEffective communication and teaching skills, especially in the context of online training /li liClear vision of and commitment to providing exceptional customer service /li liPragmatic, problem‑solving and deadline‑oriented approach /li liCollaborative, analytical, structured and thorough work style /li liWillingness to travel (up to 80%) /li liExcellent English and Spanish language skills; knowledge of other European languages advantageous (French…) /li /ul /p #J-18808-Ljbffr