Engineering Manager
11 days ago
Palma
ppMandarin Oriental Punta Negra, Mallorca is looking for an bEngineering Manager /b to join our bEngineering Team /b. /p pAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. /p pMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. /p pSet against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness – each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. /p h3About The Job /h3 pBased at Mandarin Oriental Punta Negra Mallorca, as the Engineering Manager, you will support and assist in overseeing all engineering‑related activities, ensuring that the services provided are balanced to meet the needs of the physical property, our customers, and colleagues. You will play an active role in the daily operations of the department, supporting the Director in leading, mentoring, and educating the engineering team. This role is a hybrid of hands‑on technical work and high‑level management, ensuring that all guest‑facing and back‑of‑house systems—from luxury suites to central cooling plants—run without interruption. /p h3Responsibilities /h3 ul liTeam Leadership: Hire, train, and supervise a multi‑skilled team of technicians, electricians, and plumbers. Managers must coordinate shifts, delegate work orders, and conduct performance reviews. /li liCMMS Utilization: Use Computerized Maintenance Management Systems (CMMS) (e.g., SAP PM, Maximo) to track work orders, asset performance, and maintenance history. /li liDaily Operational Supervision: Manage the distribution and timely completion of work orders. This includes overseeing repairs for HVAC, plumbing, electrical systems, laundry equipment, and kitchen facilities. /li liEnergy Sustainability Management: Track energy and water consumption and implement resource‑saving initiatives to meet hotel sustainability goals. /li liDaily Maintenance Oversight: Direct and inspect the daily work of technicians and maintenance staff across guest rooms, public spaces, and back‑of‑house areas. /li liEmergency Response: Act as the primary lead for guest Service Excellence: Promptly address guest repair requests and monitor guest satisfaction scores to improve departmental performance, including critical system failures (e.g., power outages, elevator issues, or plumbing leaks). /li liGuest Service Excellence: Promptly address guest repair requests and monitor guest satisfaction scores to improve departmental performance. /li liSupport the implementation of safety procedures such as Fire, Life, Health, Safety, and Security, Emergency, and Standard Operating Procedures in compliance with Mandarin Oriental Hotel Group standards. /li liAssist in the identification and coordination of outsourced engineering companies and services. /li liAssist in developing and executing preventative maintenance programs according to Mandarin Oriental Hotel Group guidelines. /li liSupport the People Culture Team in recruitment, employee development programs, labour cost management, community initiatives, and employee evaluation and recognition. /li liAssist the ITT Director in telecommunications upgrades, annual maintenance of contingency systems, and testing of emergency power systems as per Mandarin Oriental guidelines. /li liProvide support to the Operations team with training and demonstrations on various systems like key systems, audiovisual equipment, lighting, and temperature control systems. /li liConduct regular inspections of all front and back‑of‑house areas to ensure quality and standards are maintained. /li liEnsure all technical documents, drawings, and manuals are updated in case of changes. /li liMaintain up‑to‑date certifications, test reports, inspections, and maintenance records in a well‑organised manner. /li liBe fully familiar with all technical details of the hotel’s plant and services to provide support and ensure standards are upheld. /li liAssist in preparing budgets, forecasts, and cost estimates related to engineering functions. /li liActively contribute to energy conservation efforts and assist with energy control measures. /li liMaintain contact with local authorities and government departments (Fire Service, Electrical and Mechanical Service, Water Supply, etc.) to ensure compliance and to seek advice or assistance when necessary. /li liPromote and support MOHG’s Fire, Life, Health, Safety, and Security guidelines across all relevant areas. /li /ul h3As Engineering Manager, We Expect From You /h3 h3Experience and Education /h3 ul liBachelor’s degree in engineering (preferably in areas such as Industrial Engineering, Electrical Engineering, Mechanical Engineering, or Renewable Energy Engineering). /li liMinimum of 3 years of experience in engineering or facilities management, preferably within luxury hospitality. /li liExperience in pre‑opening projects and resorts is a plus. /li /ul h3Technical Skills /h3 ul liGood knowledge of major building systems, including HVAC, electrical, plumbing, and energy management systems. /li liProficiency in office automation tools such as Microsoft Word, Excel, Visio, and other relevant software. /li liExcellent written and verbal communication skills in both English and Spanish. /li liStrong organisational and multitasking skills, with the ability to manage multiple tasks and priorities. /li liAttention to detail and the ability to maintain high standards of quality. /li liProblem‑solving abilities and a proactive approach to addressing issues. /li liAbility to work well within a team and to support senior management in engineering operations. /li liKnowledge of health, safety, and environmental regulations within a hotel or similar setting. /li liFlexibility to support emergency operations and adapt to changing demands in a fast‑paced environment. /li /ul h3Our Commitment to You /h3 ul liLearning Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. /li liMOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. /li liHeath Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. /li /ul pWe’re Fans. Are you? /p /p #J-18808-Ljbffr
