AI Adoption & Transformation Lead
15 hours ago
Boadilla del Monte
ph3IT STARTS HERE /h3 pSantander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. /p pThis is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. /p pOur mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. /p pThe Wealth Management Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. /p h3THE DIFFERENCE YOU MAKE /h3 pSavings Investments Domain is looking for an AI Adoption Transformation Lead, based in Boadilla (Madrid). /p pAs an AI Adoption Transformation Lead, you will be responsible for defining, coordinating and executing the AI Adoption Strategy across all countries and entities within the Savings Investment Domain. /p pThe mission of the role is to accelerate the adoption of Artificial Intelligence by identifying opportunities to simplify and automate daily tasks, software development and business processes, deploying Global AI solutions, and ensuring consistent execution across geographies. /p pWorking closely with local Business, IT and Operations teams, as well as Global Product and Technology teams, the role will define a common adoption roadmap, align priorities, monitor execution and maximize business value through AI‑enabled transformation. /p pThe position requires a strong combination of AI expertise, transformation leadership, program management and change management capabilities to successfully drive AI adoption at scale. /p h3In This Role You Will /h3 h3AI Adoption Strategy /h3 ul liDefine and maintain the AI Adoption Roadmap for the Savings Investment Domain. /li liEstablish adoption objectives, implementation milestones and success metrics. /li liAlign the roadmap with the Domain strategy and Santander’s Global AI initiatives. /li /ul h3Country Entity Engagement /h3 ul liPartner with local Business, IT and Operations teams to define and agree execution plans. /li liEnsure consistent adoption across countries while considering local priorities and regulatory requirements. /li liLead governance forums and executive steering committees to monitor progress and remove execution barriers. /li /ul h3Process Discovery AI Opportunity Assessment /h3 ul liLead the inventory and assessment of all tasks, business and operational processes across the Domain. /li liIdentify opportunities for simplification, augmentation or end‑to‑end automation through Artificial Intelligence. /li liPrioritize initiatives according to business value, feasibility and implementation effort. /li /ul h3Global AI Products Deployment /h3 ul liCoordinate the deployment, adoption and value realization of Global AI products and capabilities, including: ul liDevin and Windsurf for Software Development Automation. /li liMAISA for Process Automation. /li liMicrosoft 365 Copilot for AI‑powered productivity and the creation of AI Agents supporting Business, IT, Operations and other functional teams. /li /ul /li liCoordinate with Global Technology teams to secure licenses, manage onboarding activities and maximize adoption across all entities. /li /ul h3Performance Monitoring Reporting /h3 ul liDesign and execute communication, training and engagement plans. /li liPromote AI literacy and foster a culture of AI adoption across the Domain. /li liIdentify adoption barriers and define mitigation actions to ensure successful implementation. /li /ul h3Change Management Adoption /h3 ul liDesign and execute communication, training and engagement plans. /li liPromote AI literacy and foster a culture of AI adoption across the Domain. /li liIdentify adoption barriers and define mitigation actions to ensure successful implementation. /li /ul h3What You’ll Bring /h3 pOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. /p pThe following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /p h3Professional Experience /h3 ul li5+ years leading large‑scale transformation, digitalization or organizational change initiatives. /li liProven experience managing cross‑country or cross‑functional transformation programs. /li liStrong understanding of Artificial Intelligence technologies and enterprise AI adoption. /li liHands‑on knowledge of AI productivity, automation and AI‑assisted software development tools. /li liStrong project and program management skills. /li liExperience designing executive dashboards and performance indicators using Power BI. /li liExcellent stakeholder management, communication and influencing skills. /li liStrong analytical mindset with the ability to translate strategy into execution. /li /ul h3Education /h3 ul liUniversity degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred) /li /ul h3Languages /h3 ul liSpanish: Native or minimum C1 level (Required). /li liEnglish: Minimum B2 level (Required). /li /ul h3Preferred Qualifications /h3 ul liExperience within Banking or Financial Services. /li liKnowledge of Agile delivery methodologies. /li liExperience in Organizational Change Management. /li liFamiliarity with Microsoft Power Platform and AI Agent development. /li liAI‑related certifications or equivalent practical experience. /li /ul h3WE VALUE YOUR IMPACT /h3 pYour contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. /p ul liWe’re enable our teams to go beyond through global opportunities and broad career paths. /li liFlexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours. /li liLearning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( /li liCompetitive rewards. Receive a highly competitive salary with performance‑based bonuses, motivating you to keep growing with us. /li liFinancial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. /li liYour health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing. /li liWe know family is everything. That’s why we offer childcare support and family‑friendly programmes tailored to each life stage. /li liAlways by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services. /li liExtra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join! /li /ul pWe’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way. /p h3LOCAL COMPLIANCE /h3 pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr