Project Manager – Product Release and Enablement
10 days ago
Madrid
ph3Project Manager – Product Release and Enablement /h3 ul liFull-time /li liDepartment: Product Operations – Demo /li liDivision: Product /li /ul pWe are looking for a Project Manager – Release and Enablement to join our Product Operations team. This is a unique, high‑impact role that sits at the intersection of structured project/program management and product enablement — bringing together two disciplines that are critical to how we run product release cycles, communicate change to stakeholders, and scale the learning content and certification programs that support them. /p pYou will act as the operational backbone for our product portfolio, ensuring that product releases run smoothly, stakeholders are informed in real time, and our learning and communication assets are published, maintained, and continuously improving. You will work closely with Product, Engineering, Technical Services, and Marketing teams, as well as external vendors, to keep product releases on track and our enablement content best‑in‑class. /p h3Responsibilities /h3 h3Product Releases Coordination /h3 ul liMaintain release timelines, dependencies, and resource allocations across the product portfolio, tracking actuals against baselines for scope, schedule, and budget. /li liManage product releases in the appropriate information system and ensure data integrity and completeness across all active release plans. /li liEnsure consistency in product portfolio reporting; produce regular status updates for stakeholders through dashboards, charts, and presentations. /li liTrack progress across product release projects; flag risks and issues proactively. /li liHandle documentation and stakeholder communication throughout the software development lifecycle. /li liMaintain operational dashboards covering learner engagement, content feedback, completion metrics, and project KPIs. /li liEvaluate proposed changes to the release schedule before proposing them for approval by following established change control processes. /li liAct as the go‑to point of contact when stakeholders change requirements or priorities, ensuring teams can adapt quickly and without losing control of delivery. /li liMaintain a change log and communicate approved decisions clearly to all relevant stakeholders. /li liEnsure change control processes are consistently followed and continuously improved across all projects. /li liUse data visualization tools to provide real‑time insights into release process health and performance trends. /li liTrack operational goals and recommend improvements based on trend analysis and stakeholder feedback. /li /ul h3Customer and Stakeholder Communications /h3 ul liCoordinate the creation, publication, and maintenance of release‑related communications across multiple product editions and release streams. /li liMaintain supporting documentation including known issues, administrator guidance, maintenance windows, and compatibility matrices. /li liCollaborate with Product, Engineering, and Documentation teams to gather accurate release information and communicate changes effectively. /li liEnsure consistent messaging across learning, documentation, and customer communication channels. /li liAct as the central point of coordination for learning, documentation, and project support requests across the organization. /li liManage and prioritize incoming requests from ticketing systems, support channels, and internal stakeholders. /li liDrive timely resolution of issues through collaboration with cross‑functional teams and external vendors. /li /ul h3Learning Content Operations /h3 ul liAdminister learning technologies, including the LMS and certification platforms. /li liManage the end‑to‑end publication of new training content, including courses, exams, learning paths, and certifications. /li liCoordinate updates to existing learning assets and ensure changes are reflected accurately across all learning platforms. /li liMaintain learning catalogs, homepage layouts, and content discoverability within the learning portal. /li liCoordinate localization of learning content, certifications, and portal pages with internal stakeholders and external translation vendors. /li liManage user access, permissions, and vendor relationships; monitor system integrations and data synchronisation processes. /li liReview and approve platform configuration changes; support platform enhancements and continuous improvement initiatives. /li liEnsure all content publication follows established governance, quality, and release processes. /li /ul h3Requirements /h3 ul li5+ years of experience in project management, program coordination, PMO and/or learning coordination roles, ideally within a software/SaaS or tech‑driven environment. /li liProven experience managing release schedules, dependencies, and risks — identifying issues early and escalating without losing delivery momentum. /li liWorking knowledge of the software development lifecycle (SDLC) and how release management fits within it, or experience with learning/education project management. /li /ul h3Tools Technology /h3 ul liProficiency with project management tools (Jira, Aha) and data visualization/dashboarding tools (Power BI, Excel) to report on release health and KPIs. /li liKnowledge of LMS and certification system administration, including platform configurations, user access, and integrations. /li liExperience with ticketing/support systems (Zendesk) for managing incoming requests. /li liBusiness‑level fluency in English; strong writing and structuring skills for status reports, release notes, and stakeholder updates. /li liExcellent communication and influencing skills, with the ability to build trust and coordinate across Product, Engineering, Technical Services, Marketing, and external vendors. /li liComfortable acting as the central point of coordination across multiple teams and workstreams, especially when priorities shift. /li liProficiency using AI tools and AI‑assisted workflows to accelerate documentation, reporting, and status/release communications. /li liAbility to design effective prompts and AI‑assisted workflows to streamline repetitive project and communication work. /li liGenuine curiosity and adaptability in adopting new AI tools as they emerge. /li /ul h3Quality Organization /h3 ul liStrong attention to detail, accuracy, and consistency across documentation, communications, and platform content. /li liCommitment to following and improving established processes, quality, and standards. /li liHighly organized, with the ability to manage multiple deadlines and priorities without sacrificing quality. /li /ul h3Benefits /h3 ul liPermanent contract and a competitive compensation package. /li liAmazing centrally located offices near the Bernabeu Stadium. /li liPrivate health insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. /li liHybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. /li liFlexible hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company‑paid volunteer days. /li liUp to 25 EUR per month for a gym subscription. /li liFlexible compensation plan for childcare and public transportation. /li liReimbursement of up to 50% of the cost of English and Spanish classes. /li liRegular company and team events like pizza talks, team building activities, Christmas parties, hosting Meetups at the office and more! /li liBonuses for referring successful hires after three months of continuous employment. /li liWe offer a relocation package to people who are coming from another country. /li /ul /p #J-18808-Ljbffr