Infrastructure Security Communication Specialist
2 days ago
Barcelona
ph3Infrastructure Security Communication Specialist /h3 pBarcelona, Kingdom Of Spain /p h3Job Overview /h3 pThe Infrastructure Security Communication Specialist ensures that the infrastructure security team’s communications, documentation, knowledge articles, and reporting are clear, accurate, and accessible. The role coordinates across technical and business stakeholders to produce actionable content, maintain the team’s SharePoint and ServiceNow service catalog, and continuously improve processes and information governance. /p h3Responsibilities /h3 ul liDevelop and maintain clear, consistent, and engaging communication materials, including announcements, newsletters, briefings, leadership messages, and key initiative communications for the Infrastructure Security team. /li liManage and continually improve the team’s communication tools and channels (SharePoint, Teams, Viva Engage, mailing lists, etc.) to ensure content is well‑structured, user‑friendly, and up to date. /li liEnsure ServiceNow service items and Knowledge Base articles are accurate, complete, regularly updated, and reviewed on a defined cycle. /li liDocument and support the simplification, standardization, and continuous improvement of core processes, procedures, and operating models within Infrastructure Security. /li liCollect inputs from team members to create executive reports, dashboards, talking points, meeting materials, and leadership presentation materials that are accurate and visually clear. /li liCollaborate closely with infrastructure security leaders, service owners, project managers, and technical experts to translate complex technical information into business‑friendly content and to refine communication channels. /li /ul h3Qualifications /h3 h3Required Qualifications /h3 ul liBachelor’s degree in Communications, Business Administration, Information Technology, Cybersecurity, Knowledge Management or a related field. /li liExperience in internal communications, knowledge management, service management, process improvement, or IT operations. /li liStrong written and verbal communication skills and ability to structure complex information in a clear, user‑friendly way. /li liExperience managing SharePoint sites, Teams channels, intranet pages or similar collaboration platforms. /li liFamiliarity with ServiceNow service catalog, Knowledge Base articles, or ITSM processes. /li liStrong organization, coordination, and stakeholder management skills. /li liAbility to work with technical teams and translate technical content into clear documentation or communication materials. /li liProficiency in Microsoft 365 tools including PowerPoint, SharePoint, Teams, Outlook, and Excel. /li /ul h3Preferred Qualifications /h3 ul liExperience working in cybersecurity, infrastructure, IT operations, or a technology environment. /li liKnowledge of ITIL, IT service management, or service catalog governance. /li liExperience with process mapping, documentation standards, and continuous improvement methodologies. /li liExperience preparing executive reports, dashboards, or leadership presentations. /li liFamiliarity with cybersecurity domains such as Identity, Vulnerability Management, Network Security, Cloud Security, Zero Trust or Infrastructure Security. /li liExperience in global or matrix organizations. /li /ul h3Key Competencies /h3 ul liStrong communication and storytelling skills. /li liKnowledge management and service management mindset. /li liProcess improvement. /li liStakeholder management. /li liAttention to detail. /li liContent governance. /li liReporting and presentation skills. /li liAbility to simplify complex information. /li liProactive problem‑solving. /li liCollaboration and influence. /li liStrong organizational skills. /li /ul h3Benefits /h3 ul liFlexible schedule and hybrid work arrangement. /li liAdditional vacation days through the Holy Pack. /li liFloating holidays to align with personal plans. /li liSabbatical up to two months (unpaid). /li liFamily leave policy with flexible paid conditions. /li liHealth and wellness platform Wellwo for up to five people. /li liMedical service at the workplace. /li liCareer Hub for professional development. /li liStock ownership program. /li liRecognition program with redeemable points. /li liLife insurance. /li liFlexible remuneration plan (health, meal, childcare, transportation vouchers, training, etc.). /li liClub Schneider discounts on stores, restaurants, travel agencies, and other external services. /li liCompany‑subsidised volunteer programs. /li /ul h3Legal Statements /h3 pSchneider Electric es un Empleador de Igualdad de Oportunidades. Nuestra política es proporcionar igualdad de oportunidades en el empleo y el avance en áreas de reclutamiento, contratación, capacitación, transferencia y promoción a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica o conducta legalmente protegida. /p pPuede obtener más información sobre nuestra Carta de Confianza aquí. /p /p #J-18808-Ljbffr
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