Bot Developer – Conversational AI | International Projects
7 days ago
Barcelona
ph3Overview /h3 pbAbout Bot Developer – Conversational AI | International Projects /b /p pAt Vortech PCI Group, we are looking for an experienced bBot Developer – Conversational AI /b to join an international team and work on next-generation customer care solutions based on bAI-powered chatbots and voicebots /b. /p pThis role focuses on designing, developing, training, and optimizing conversational AI solutions, with strong involvement in bot development, Generative AI, NLU, integrations, and scalable customer experience platforms. /p h3What You Will Do /h3 pYou will design, develop, train, and optimize conversational AI solutions, working closely with technical teams and business stakeholders to deliver scalable and reliable bot experiences. /p h3Responsibilities /h3 ul liDevelop and optimize chatbots and voicebots for customer care use cases /li liIntegrate bots with external systems using APIs, webhooks, and authentication protocols /li liTrain and improve NLU models, including intents, entities, and performance analysis /li liWork with Generative AI, LLMs, prompt engineering, RAG, FAQs, Knowledge Bases, and Copilot solutions /li liSupport technical documentation, best practices, estimations, and solution proposals /li liCollaborate with international teams to ensure smooth project delivery /li /ul h3What We Are Looking For /h3 ul li4+ years of experience in software development, bot development, Conversational AI, or similar roles /li liExperience developing and deploying chatbots and/or voicebots in production /li liKnowledge of at least one Conversational AI platform: Cognigy, IBM Watson Assistant, Dialogflow, Microsoft Bot Framework, or Amazon Lex /li liProgramming skills in Python and/or Node.js / JavaScript /li liExperience with REST APIs, webhooks, OAuth 2.0, JWT, API keys, JSON, Git, and SDLC practices /li liUnderstanding of GenAI, LLMs, RAG, NLU, conversational design, ASR, TTS, and SSML /li liCloud exposure with AWS, Azure, or GCP is a plus /li liExcellent English skills /li /ul h3NICE TO HAVE /h3 ul liGerman and/or Spanish /li liContact center or telephony integration experience /li liExperience with CI/CD pipelines /li /ul h3What We Offer /h3 ul liInternational AI and customer care projects /li liOnsite role in Barcelona /li liCompetitive compensation package /li liInnovative environment focused on Conversational AI, GenAI, chatbots, and voicebots /li /ul h3Interested? /h3 pIf you are passionate about bConversational AI /b, chatbot and voicebot development, Generative AI, and building scalable customer care solutions in international environments, we would love to hear from you. Please send your CV. /p pApply now and let's talk! /p pAplicamos los principios de No discriminación e igualdad (por su nacionalidad, raza u origen étnico, religión, género, estado civil, condición sexual, discapacidad, edad, etc) en todos nuestros procesos de selección de personal. De conformidad con lo que dispone el Reglamento (UE) 2016/679 de 27 de abril de 2016 (RGPD), la Ley Orgánica 3/2018 de 5 de diciembre (LOPDGDD) y demás normativa legal vigente en materia de protección de de Protección de Datos de Carácter Personal, le informamos que sus datos serán incorporadas a un fichero responsabilidad de Vortech PCI Group S.L. con el fin de participar en procesos de selección. Para ejercer sus derechos de acceso, rectificación, cancelación y oposición de sus datos personales (ARCO) podrá comunicarlo por escrito e indicando sus datos personales a /p /p #J-18808-Ljbffr