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Job Description Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes. Skills Required: • Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.)., • High school diploma or GED required., • A valid driver's license, auto liability insurance, and reliable transportation to travel within the assigned territory., • Experience in chronic care management or working with chronically ill/elderly patients., • Technologically proficient with basic computer skills (typing, using EMR systems)., • Experience with motivational interviewing, trauma-informed care, and care coordination., • Strong interpersonal communication skills with the ability to engage patients and team members effectively., • Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment., • Multi-lingual skills are a plus but not required., • Prior home care experience is beneficial. Key Behaviors: Adaptability & Resilience: • Ability to thrive in unstructured environments and pivot as needed to meet patient needs. Demonstrates perseverance in challenging situations. Self-Starter & Motivation: • Proactively takes initiative in managing patient care and outreach. Willingness to learn and adapt to new processes and systems. Empathy & Compassion: • Ability to work with individuals from diverse backgrounds and understand their complex needs. Skilled in building rapport through motivational interviewing and other patient-centered communication techniques. Accountability & Integrity: • Demonstrates personal responsibility and takes ownership of tasks, ensuring accuracy and timeliness in all activities. Cultural Competence: • Awareness of community dynamics and diversity, ensuring culturally sensitive and inclusive care. Team Collaboration: • Works collaboratively with interdisciplinary teams to meet patient and organizational goals. Problem-Solving & Critical Thinking: • Strong critical thinking skills to assess patient needs, analyze data, and develop appropriate care strategies. Communication Skills: • Excellent verbal and written communication, capable of explaining complex medical information to patients in a clear and supportive manner. Competencies: Care Coordination: • Ability to engage patients in a comprehensive care plan, facilitating communication between patients, providers, and family members to ensure timely, effective care. Health Education: • Effectively educates patients about their medical conditions, care plans, and available resources, ensuring that patients can make informed decisions. Patient Engagement: • Uses various strategies, including phone calls, home visits, and community outreach, to engage patients and ensure continuous participation in their care. Time Management & Organization: • Demonstrates strong organizational skills by managing patient caseloads, schedules, and documentation efficiently. Technology Proficiency: • Skilled in using electronic health records (EMR) systems and other digital tools to document patient information and communicate within the team. Motivational Interviewing & Patient-Centered Care: • Uses motivational interviewing techniques to build rapport and empower patients to take ownership of their health decisions. Data Management: • Ensures accurate and timely documentation of patient data, ensuring continuity of care and compliance with organizational standards. Outcome-Oriented Approach: • Focuses on achieving key health outcomes, such as improved care adherence, reduction in emergency room visits, and enhanced self-management. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. NY pay range$21—$24 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel

Job Description Transitional Services for New York, Inc. (TSINY), not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is seeking an Adult Home Care Coordinator for it's Outreach Program in Jamaica (Queens), NY. Adult Home Care Coordinator: $50,000; $27.47/hr., Full-Time Position Summary The Adult Home Care Coordinator functions as a member of an interdisciplinary team to provide intensive care management services to individuals identified as Adult Home (AH) class members under the Stipulation and Order of Settlement, United States v. State of New York… and who are interested in transitioning into the community. Essential Functions • Evaluate the class member’s interest in transitioning from the adult home into the community., • Educate the class member on the benefits of transitioning into the community., • Refer the class member to the Housing Contractor for in-reach as soon as they express an interest in transitioning., • If the class member does not want to transition, enroll the class member in a Health Home, have them sign the Health Home Consent Form, and refer to another worker., • If the class member wants to transition, enroll the class member in a Health Home and have them sign the Health Home Consent Form., • Complete the Discharge Planning Tool (DTP) for class members scheduled to transition into the community and forward the completed DTP to the Community Transition Coordinator (CDC) at least two business days prior to the pre-transition call of the class member., • Participate in all pre and post transition calls., • Provide at least four (4) face-to-face contacts with the class member monthly., • Conduct at least monthly phone and/or face-to-face contact with class members Housing Contractor., • Participate in weekly telephonic calls with NYSDOH to share information about the class member., • Review the class member’s need for securing identification and benefits and assist the class member or directly undertake any necessary applications/renewal processes., • Assist in the movement process from the adult home into the community., • Following transition out of the adult home, work with the class member and the multi-disciplinary team to provide support consistent with the care plan and to foster ongoing skill-building and independence. Re-assess the class member’s needs five months after transition to determine if the class member still requires Adult Home Plus case management services. Graduate the class member from these services if they are no longer needed. Maintain the class member if these services are still needed., • Continue with weekly contacts until the class member graduates from Adult Home Plus services., • Document all Health Home Core Services and other services provided., • Be able to sit or stand as needed, with or without reasonable accommodation., • Be able to travel independently by public transportation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or, • store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities a. Education i. A bachelor’s degree in one of the following fields (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services fields), or ii. A NYS teacher’s certification for which a bachelor’s degree is required; or iii. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or iv. A Bachelor’s level education or higher in any field and five years of experience working directly with person with behavioral health diagnosis; or v. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) b. Experience: i. Two years of experience in: • Providing direct services to persons with Serious Mental Illness, developmental disabilities or substance use disorders; or, • Linking individuals with Serious Mental Illness, developmental disabilities or substance use disorders to a board range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and/or financial services). ii. A master’s degree is one of the qualifying fields may be substituted for one year of experience.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Peer Respite Worker: Salary: $28.57 Per Hour, Part-Time Positions Available at our Queens Village, NY Location. Must have lived experience with mental health services. Position Summary Reports to the Program Director of the Crisis Respite Center (CRC) and will provide services directly to the guests. Completes the Agency-assigned training as required and will practice according to the principles of recovery-oriented and trauma-informed service delivery. Essential Functions • Provide community outreach as needed., • Facilitate guest participation in hobby, social and recreational activities of their choice., • Linkage with community supports, health and mental health providers., • Peer counseling., • Identify supportive community resources to assist the individuals in the program., • Provide recovery readiness services in groups and individual counseling., • Conduct building tours., • Explain available service, as well as guest rights and responsibilities., • Provide mentorship support to individuals in the program., • Outreach and engage individuals in program services., • Converse with shift going off duty for any pertinent information, i.e., appointments, overall guests’ behaviors, changes in medication, etc., • Document in Communication Log any pertinent information regarding guests., • Meet with assigned caseload as scheduled., • Document all sessions on progress notes., • Escort guests shopping for personal needs., • Supervise and, when necessary, complete housekeeping activities, such as mopping, sweeping, cleaning bathrooms, making beds, etc. to provide a clean, safe and healthy environment for respite guests and staff., • Participate in Community Meetings., • Participate in staff meetings., • Thoroughly inspect assigned guests' rooms for safety measures and report any damages or problems to shift supervisor., • Attend special on-site and off-site training, seminars, conferences, etc., • Supervise kitchen activities (cooking, serving, clean-up) to ensure safety, health and cleanliness, as needed., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. The ideal candidate will: • be able to sit or stand as needed, with or without reasonable accommodation., • be able to walk, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation. Experience/Education/Skills/Abilities Experience as a recipient of mental health services and a willingness to share personal practice experience, knowledge and first-hand insight to benefit program enrollees. Preference will be given to graduates of a core peer training program. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionAbout the Role:Join our dynamic team at On Course Psychological Counseling comprised of clinicians committed to helping clients improve their self-awareness make changes that help them get back on course. OCPC is searching for a clinician who is certified in Mindfulness-Based Stress Reduction (MBSR) and a NYS Licensed Social Worker (LCSW or LCSW-R) or a NYS Licensed Mental Health Counselor (LMHC). This role offers a unique opportunity to make a meaningful impact on clients' lives while working in a supportive and collaborative environment. Responsibilities: • Conduct comprehensive assessments and develop individualized treatment plans., • Provide evidence-based therapeutic interventions to clients of diverse backgrounds., • Lead MBSR groups, • Facilitate individual and group therapy sessions in a compassionate manner., • Maintain accurate and timely documentation of client progress and treatment outcomes., • Collaborate with multidisciplinary teams to enhance client care., • Stay current with best practices and continuing education in social work., • Engage in community outreach and education as needed., • Provide crisis intervention and support to clients in need.Requirements:, • Master's degree in Social Work from an accredited institution., • Current LCSW license to practice in New York State., • Early career social workers are considered but experience preferred., • Strong interpersonal and communication skills with a client-centered approach., • Ability to work collaboratively in a team-oriented environment., • Proficiency in electronic health record (EHR) systems., • Commitment to ongoing professional development and ethical practice., • Experience with diverse populations and trauma-informed care is a plus.About Us:On Course Psychological Counseling has been serving the Rockville Centre community for over a decade, providing compassionate mental health services. Our clients appreciate our personalized approach and commitment to their well-being, while employees appreciate our supportive culture.

Job Description Mount Sinai Services at NYC Health+Hospitals/Queens is seeking a board-certified or board-eligible Medical Oncologist/Hematologist to join the Queens Cancer Center to lead benign hematology and sickle cell services. The Queens Cancer Center of Excellence is the only established cancer center within the NYC Health+Hospitals System. This is an outstanding opportunity to work in a mission-driven, high-acuity environment within a supportive and collaborative multidisciplinary team. The qualified candidate will join an experienced and collegial group of medical oncologists/ hematologists, as well as advanced practice providers, nurses, nutritionists and social workers. The hematology service has a robust team including advance practice provider, social worker, community health liaison, and a program manager, which provides comprehensive, integrated care and serves a diverse community of patients. Faculty hold academic appointments at the Icahn School of Medicine at Mount Sinai, with opportunities for teaching and research. Responsibilities include: • Provide comprehensive inpatient and outpatient care in both medical oncology and hematology, including evaluation, treatment planning, and follow-up., • Collaborate with a multidisciplinary team in the delivery of evidence-based, patient-centered cancer care., • Participate actively in weekly multidisciplinary tumor boards and cancer committee activities., • Contribute to quality improvement and program development initiatives within the Cancer Center., • Engage in teaching residents and medical students through Mount Sinai-affiliated training programs., • Demonstrate a strong commitment to clinical excellence, professional development, and patient advocacy. Qualifications: • MD or DO degree with completion of an ACGME-accredited fellowship in Medical Oncology and Hematology., • Board certified or board eligible in Medical Oncology and Hematology., • Eligible for or currently holding an active New York State Medical License., • Experience in an academic or community-based oncology program preferred., • Dedication to serving a diverse patient population with compassion and equity. The position has a good life balance; it is close to Manhattan and located in the center of a culturally rich and diverse family-oriented community. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Peer Respite Worker: Salary: $47,320 Per Hour, Full-Time Positions Available at our Queens Village, NY Location. Must have lived experience with mental health services. Position Summary Reports to the Program Director of the Crisis Respite Center (CRC) and will provide services directly to the guests. Completes the Agency-assigned training as required and will practice according to the principles of recovery-oriented and trauma-informed service delivery. Essential Functions • Provide community outreach as needed., • Facilitate guest participation in hobby, social and recreational activities of their choice., • Linkage with community supports, health and mental health providers., • Peer counseling., • Identify supportive community resources to assist the individuals in the program., • Provide recovery readiness services in groups and individual counseling., • Conduct building tours., • Explain available service, as well as guest rights and responsibilities., • Provide mentorship support to individuals in the program., • Outreach and engage individuals in program services., • Converse with shift going off duty for any pertinent information, i.e., appointments, overall guests’ behaviors, changes in medication, etc., • Document in Communication Log any pertinent information regarding guests., • Meet with assigned caseload as scheduled., • Document all sessions on progress notes., • Escort guests shopping for personal needs., • Supervise and, when necessary, complete housekeeping activities, such as mopping, sweeping, cleaning bathrooms, making beds, etc. to provide a clean, safe and healthy environment for respite guests and staff., • Participate in Community Meetings., • Participate in staff meetings., • Thoroughly inspect assigned guests' rooms for safety measures and report any damages or problems to shift supervisor., • Attend special on-site and off-site training, seminars, conferences, etc., • Supervise kitchen activities (cooking, serving, clean-up) to ensure safety, health and cleanliness, as needed., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. The ideal candidate will: • be able to sit or stand as needed, with or without reasonable accommodation., • be able to walk, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation. Experience/Education/Skills/Abilities Experience as a recipient of mental health services and a willingness to share personal practice experience, knowledge and first-hand insight to benefit program enrollees. Preference will be given to graduates of a core peer training program. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionTransitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency is seeking Service Coordinators for their Personalized Recovery Oriented Services (PROS) program, located in Jamaica (Queens), NY. Salary: $33,000 to $55,000 based on degree and experience, Full-Time Generous benefits: Medical, Dental, Vision, Life Insurance, Pension, 403(b), EAP program, Parental Leave, Vacation and PTO time Position Summary Provide individual and group services and manages a caseload of PROS participants. Essential Functions • Manage an assigned caseload of participants, • Complete all necessary paperwork, statistics and correspondence in accordance with all regulatory and Agency guidelines. Include IRP development, initial and ongoing assessments, contact notes, monthly progress notes, etc., • Provide individual and group services in accordance with experience and training., • Monitor records of service., • Provide participant outreach., • Maintain ongoing communication with community-based agencies regarding individuals in program., • Crisis intervention, including emergency on-call., • Participate in staff training and program development, • Participate in weekly supervisory sessions., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities Service Coordinator I: High School diploma Service Coordinator II: Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ experience in a mental health setting Service Coordinator III: Master’s degree in a related field or Credentialed alcoholism and substance abuse counselor (CASAC) Service Coordinator IV: Licensure as a Professional Staff Service Coordinator V: Licensed Clinical Social Worker TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionJOB TITLE:  SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: QUEENS, NYCREPORTS TO: DIRECTOR SOCIAL SERVICES SUMMARY: The LMSW is responsible for coordinating inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter. DUTIES & RESPONSIBILITIES: • Responsible for a small case load of high-risk families with children, • Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients., • Must know community resources, how to make appropriate referrals to the community and other governmental agencies for services, and have the ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills, and assistance needed., • Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after-hours and/or weekend follow-up for emergencies., • Maintains, reviews, and signs off on all required documentation/reports and submits all on time., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Community Partnerships Lead (Field Sales/Marketing Representative) - Home Health Services Note: Bilingual Skills in Mandarin/Cantonese and English is necessary for success. Client base is heavily within the Chinese speaking population. We’re hiring Community Partnerships Leads to drive growth for a rapidly expanding home care provider in Flushing/Queens, NY & neighboring communities. This is a field-based, high-activity sales & field marketing role built for people who know how to create pipeline and build relationships. You’ll be meeting with stakeholders across the community, running marketing booths at community organizations, generating referrals, and converting those into patient admissions. We are open to all backgrounds, but if you’ve worked in a field sales, BDR/SDR environment, as a social worker, healthcare rep, or Medicare/Medicaid brokerage, this could be a great fit! The difference here is you’re not selling a product. You’re building trust in person and turning that into real outcomes in providing care for those in need within the local community. What You’ll Be Doing: • Meet at the office on Monday mornings for planning & organizing your week, spending 4 & 1/2 days in the field managing a sales Territory., • Build and grow referral relationships across: Physician offices, Community centers, Social care programs, Senior housing communities., • Generate new business through referral networks and direct marketing: In-person outreach, Community events and tabling, and direct engagement with prospective patients., • Own your territory with help and guidance from the Team. Convert referrals into patient admissions., • Track activity and pipeline (Google Sheets, no formal CRM). Desired Experience: • Bilingual skills in Cantonese/Mandarin & English., • 1-5 years experience in Field sales or grassroots business development, Healthcare outreach, social work, or community-based roles, • Account management with strong hunting instincts, able to stay consistent with high activity metrics., • Motivated to learn, grow and succeed in a B2B2C sales model. Compensation (Uncapped) • Base Salary: $67K – $100K (pending years of experience and other factors), • Incentive: $300 per new patient admission, • Ramp Target: 5 admissions/month (fully ramped), • On-Target Earnings: $18k additional per year at ramp/quota | 2X quota (10 admissions per month) = $36k

Join Our Team as a Program Director! Are you passionate about supporting diverse populations, and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Program Director to join our New Path Treatment Center in Hempstead, NY. Salary: $80,000-$85,000 per year Schedule: Onsite Monday, Wednesday, Thursday, and Friday from 8:30am to 4:30pm. Tuesday 10:30am to 6:30pm with room for flexibility/coverage as needed. Location: 175 Fulton Ave in Hempstead, Suite 403 What drives the core purpose of this job: The Program Director provides leadership and oversight for a NYS OASAS-certified Part 822 outpatient treatment program. This role ensures the delivery of high-quality, evidence-based substance use disorder services in compliance with all applicable regulations. The Program Director is responsible for program operations, clinical supervision, quality assurance, and strategic growth initiatives. What are the key Responsibilities: 1. Oversee all aspects of the outpatient program from planning and implementation to evaluation., 2. Develop, revise, and maintain program policies, procedures, clinical protocols, and workflows in compliance with OASAS Part 822 and other applicable mandates., 3. Conduct individual, family and group counseling sessions as needed., 4. Conduct and oversee comprehensive treatment planning, clinical assessments and other daily program operations., 5. Provide on-site daily consultation and supervision for treatment staff and clinical interns., 6. Ensure delivery of person-centered, culturally responsive treatment using evidence-based practices, including co-occurring and trauma-informed care., 7. Coordinate staff caseload assignments and services., 8. Assign and participate in emergency coverage and crisis intervention., 9. Maintain client files and review case records of all program clients a minimum of every thirty days to ensure that the quality standards of program services are met., 10. Review all correspondence being sent from the program., 11. Utilize the educational training, skills and experience obtained from advanced degree to provide appropriate professional services, techniques and strategies for clients., 12. Coordinate all required in-service training., 13. Coordinate hiring of all treatment staff., 14. Customarily and regularly exercise discretionary powers., 15. Institute new groups as appropriate to enhance the range of program services., 16. Lead strategic planning to expand services, improve effectiveness, and promote program growth., 17. Conduct outreach to the community to provide information on available program services., 18. Conduct random drug tests on clients as needed to determine compliance., 19. Oversee billing practices ensuring accurate billing and documentation is being completed., 20. Ensure compliance with NYS OASAS regulations, including timely submission of required reports., 21. Work with Compliance Manager on quality assurance and performance improvement initiatives and monitor program effectiveness and compliance., 22. Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration. What key knowledge, skills, and abilities are required to excel in this role: 1. A Qualified Health Professional (QHP) with a Master's Degree in Social Work or Doctoral Degree in Clinical Psychology required, with a license to practice in New York State as a Licensed Clinical Social Worker or Psychologist. Possessing and maintaining a current and valid professional license/certification relevant to the position is a condition of employment and required for the position., 2. Minimum of three years of treatment experience in addiction services area required, ideally within an OASAS-certified Part 822 outpatient program, with at least one year of supervisory experience. Completion of the Clinical Supervision Foundations I & II training, or ability to complete training within one year of hire., 3. Bilingual Spanish a plus., 4. Excellent interpersonal and organizational skills required., 5. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments., 6. Must have access to automobile and possess valid NY State Driver's License. Must provide proof of valid NYS car insurance and Defensive Driving Certificate within 30 days of hire. Valid registration, inspection and Automobile Insurance Liability of a recommended minimum of 100,000/300,000 will also be evaluated upon hire. What We Offer: • At EAC Network, you will find more than just a job you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered., • We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025., • Additionally, all employees are eligible to participate in EAC Network's 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job Description New York Licensed Clinical Social Worker [LCSW] REQUIRED PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Tuesday to Saturday 9 AM to 5 PM or Sunday to Thursday 9 AM to 5 PM

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