1000+ Best Healthcare Jobs in Carlsbad, California (July 2026)

Patient Care Coordinator

1 day ago

Carlsbad

Job Description About Our Client Our Client is a growing primary care practice in San Marcos. The practice provides personalized, patient-centered care focused on helping adults achieve their optimal health and well-being. Our small, collaborative team values thoughtful communication, dependable service, efficient operations, and strong relationships with patients and community partners. Position Summary Our Client is seeking a friendly, organized, and resourceful Patient Care Coordinator to support patient communication, front-office operations, referral coordination, marketing, and community outreach. The Patient Care Coordinator is often the first point of contact for patients and plays an important role in creating a welcoming, organized, and responsive experience. Because this role requires working independently in a small-practice environment, previous medical-office experience is required. This position is well suited for someone who enjoys helping patients, improving how a small practice operates, and contributing creative ideas. The coordinator will have the opportunity to take ownership of meaningful projects and potentially expand their responsibilities and hours as the practice grows. Patient Coordination and Front-Desk Support Welcome patients and create a professional, positive front-desk experience Check patients in and confirm demographic, insurance, and medical-group information Schedule, confirm, reschedule, and coordinate appointments Manage the provider's clinic calendar and coordinate patient follow-up Answer incoming calls and assist patients professionally and compassionately Monitor voicemail and route messages to the appropriate person Monitor incoming practice emails and respond or route them appropriately Communicate appointment instructions and follow up on required paperwork Respond to general administrative questions without providing medical advice Escalate clinical questions and symptom-related concerns to the physician Collect patient payments and provide receipts when applicable Coordinate with the physician to support efficient patient flow Maintain an organized and welcoming reception area Support scheduling and administrative workflows for primary care and Social Security disability examinations Referral and Administrative Coordination Process and track referrals from submission through completion Follow up on referral status and help resolve missing documentation Coordinate with specialists, health plans, IPAs, pharmacies, and outside medical offices Request, receive, and organize medical records Scan, upload, fax, and accurately file documents Assist with insurance verification and medical-group assignment Help patients navigate basic scheduling, referral, and insurance-related questions Maintain accurate records of pending tasks and follow-up needs Protect patient privacy and follow HIPAA requirements Marketing and Communications Assist with planning, creating, and scheduling social media content Create or update basic graphics, flyers, and patient-education materials Make routine website updates, including services, provider information, announcements, and events Help prepare and distribute email newsletters Gather practice updates, community news, and content ideas Maintain consistent branding and messaging across digital and printed materials Monitor basic engagement and recommend ways to improve outreach Assist with patient testimonials and online reviews in accordance with practice policies Community Outreach and Practice Growth Help build relationships with community organizations, senior communities, insurance brokers, and referral partners Coordinate physician talks, community presentations, and outreach events Prepare outreach materials and follow-up communications Maintain organized contact lists for referral and community partners Identify appropriate local partnership and marketing opportunities Represent Our Client professionally in community communications Workflow Improvement Identify opportunities to improve patient communication and office efficiency Help create and update templates, checklists, scripts, and standard operating procedures Organize referral, scheduling, record-request, and patient follow-up workflows Recommend practical improvements based on recurring patient or staff needs Help implement systems that improve consistency and reduce missed follow-ups Take initiative while communicating proposed changes with practice leadership Required Qualifications At least one year of recent experience in a medical front-office, medical receptionist, or patient-coordination role Experience using an electronic health record (EHR) system, including scheduling, updating patient information, uploading records, and managing administrative workflows Familiarity with insurance verification, referrals, and medical-record workflows Excellent written and verbal communication skills Professional, compassionate, and patient-focused Strong customer-service, telephone communication, organization, and follow-through Comfortable handling calls, messages, documents, and competing priorities Ability to work independently after initial orientation Sound judgment and the ability to escalate clinical or sensitive matters appropriately Reliable availability on Tuesdays and Thursdays Ability to protect patient confidentiality and follow HIPAA requirements Preferred Experience Medicare, HMO, IPA, and referral-authorization workflows Healthcare marketing or community outreach Social media management and content creation Canva or similar design platforms Website content management Email-marketing or newsletter platforms Developing workflows, templates, or office procedures Collecting patient payments or supporting basic medical-office billing Familiarity with medical terminology and primary-care workflows Experience working with diverse patient populations Schedule and Work Arrangement Approximately 4-12 hours per week Work will be scheduled primarily on Tuesdays and Thursdays during weekday business hours The position includes on-site patient coordination during clinic hours Approved remote work may include referral processing, patient follow-up, training, marketing, social media, newsletters, website updates, and other administrative projects Candidates with strong marketing and outreach skills may have opportunities for more consistent hours Additional hours and responsibilities may become available as the practice grows Hours vary based on the clinic schedule and business needs; no minimum number of hours is guaranteed All working time, including authorized remote work and training, must be accurately recorded Why Work With Us? Help build a growing primary care practice where your ideas, initiative, and contributions are genuinely valued. Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

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