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• Satellite Holdings, LLC

  

  Clinical Coordinator (RN)

  hace 3 días

  Oakland

  The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator. Growth: • Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments., • Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels., • Demonstrate effective use of supplies and staff labor hours., • Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing., • Perform duties as assigned to meet the patient care or operational needs of the clinic. Outcomes: • Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare., • Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals., • Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality., • Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals., • Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management. Operational Readiness: • Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements., • Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations., • Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys., • May assume Charge Nurse's responsibilities as needed., • May fulfill responsibility of facility Alternate CEO as delegated by Governing Body., • Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment & Performance Improvement Program is current at all times as delegated., • Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator., • Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly., • Oversee the maintenance of equipment and supplies to meet current laws and regulations., • Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures., • Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. Partnerships: • Maintain collaborative working relationship with Medical Director and physicians., • Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community., • Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization., • Respond effectively to inquiries or complaints. Staff Development: • Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations., • Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary., • Assists with recruitment, training, development, and supervision of all personnel., • Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees., • Uphold management goals of corporation by leading staff in team concepts and promoting a team effort., • Effectively communicate expectations; accept accountability and hold others accountable for performance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN license in applicable state. License must be maintained as current and in good standing., • 12 months experience in providing nursing care, including 3 months of experience in providing nursing care to patients on maintenance dialysis., • CPR certification required within 90 days of hire., • Confirmation of ability to distinguish all primary colors., • Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire. Dialysis is required All Full Time employees are eligible for the following benefits: Medical / Pharmacy Dental Vision Voluntary benefits 401k with employer match Virtual Care Life Insurance Voluntary Benefits PTO All Part Time employees are eligible for the following benefits: 401k with employer match * PTO

• Family Bridges, Inc.

  

  Case Manager - aka Client Advocate (internally)

  hace 15 días

  Oakland

  Job Description JOB ANNOUNCEMENT POSITION: Case Manager (aka: Client Advocate) RESPONSIBLE TO: HCS Program Manager COMMITMENT (HOURS): Part-Time, 20 hours/week; potential Full-Time, 40 hours/week STATUS: Regular, Non-Exempt (3 months orientation period) APPLICATION DEADLINE: Open until filled At Family Bridges, we empower individuals, families, and seniors to achieve wellness, stability, and independence through culturally competent care. We are currently seeking a part-time or full-time Case Manager (internally titled Client Advocate) to join our Housing and Community Services team. This program is dedicated to serving unhoused individuals and those at risk of homelessness by restoring hope and inspiring change through meaningful, transformative relationships. Our goal is to make a positive impact by building connections that empower individuals and communities to thrive. JOB SUMMARY: The Client Advocate (CA) provides direct, trauma-informed, culturally competent support to unhoused individuals, justice impacted individuals and those at risk of homelessness. In this role, the CA assesses client needs and develops individualized service plans; guides clients through emergency shelter placement, housing applications, and transitions to permanent housing; and assists with enrollment in healthcare, public benefits, and community resources. CA advocates on behalf of clients with external agencies, maintains accurate case records, and collaborates with multidisciplinary team members to ensure holistic, wrap-around care. Driven by respect, compassion and equity, CA empowers clients to overcome barriers, build life skills for lasting stability, and achieve long-term stability. The CA is directly supervised by the HCS Program Manager, and ultimately responsible to the HCS Sr. Program Director. MAJOR DUTIES AND RESPONSIBILITIES: • Conduct comprehensive assessments to identify clients’ housing, health, and support needs., • Develop and implement individualized service plans outlining goals, timelines, and required resources., • Guide clients through emergency shelter intake, housing applications, and placement processes., • Assist with enrollment in public benefits (e.g., Medi-Cal, CalFresh, SSI/SSP) and community resource/support programs., • Advocate for clients with landlords, shelter providers, government agencies, and healthcare systems., • Monitor client progress, adjust service plans as needed, and ensure continuity of care., • Maintain accurate, timely case notes and documentation in the agency’s database and other required systems (e.g., Alameda County HMIS)., • Facilitate referrals to mental health, substance-use treatment, employment services, and other wrap-around supports., • Collaborate with multidisciplinary team members (e.g., outreach workers, mediators, coordinators )., • Participate in regular case conferences and contribute to program evaluation and improvement., • Provide crisis intervention, conflict resolution, and safety planning when necessary., • Conduct community outreach and build partnerships with service providers and local stakeholders., • Perform additional duties as assigned by supervisor to support evolving program and organizational needs. REQUIRED QUALIFICATIONS: • Associate’s degree in social work, psychology, sociology, or a related field and/or 2 years’ equivalent experience., • Minimum of 2 years’ experience in case management, homeless services, or a closely related area working directly with unhoused populations or clients in homelessness prevention programs., • In-depth knowledge of public benefits programs (e.g., Medi-Cal, CalFresh, SSI/SSP) and local housing resources., • Demonstrated use of restorative approaches such as harm reduction, motivational interviewing, theoretical change models, trauma-informed care, non-violent communication, crisis intervention, and emotional regulation., • Demonstrated ability to assess client needs, develop individualized service plans, and monitor progress., • Proficiency with case management databases and systems (e.g., Alameda County HMIS, Salesforce)., • Strong written and verbal communication skills, including documentation and client advocacy with the ability to effectively engage culturally diverse populations and maintain a professional demeanor., • Proficiency with Google Suite, Microsoft Suite, and/or Slack applications, including spreadsheets, word processing, calendars, and messaging tools., • Demonstrated ability to take initiative, develop creative solutions, and execute tasks in an organized and timely manner., • Strong attention to detail, with the ability to multitask, prioritize, and work both independently and collaboratively in a dynamic environment., • Valid California driver’s license, reliable transportation, and ability to travel within service area. PREFERRED/DESIRED QUALIFICATIONS: • Bachelor’s or Master’s degree in social work, psychology, counseling, public health, or a related field and/or 4 years’ equivalent experience., • 3+ years’ experience in case management, homeless services, or a closely related area working directly with unhoused populations or clients in homelessness prevention programs., • Advanced proficiency with Alameda County HMIS, Salesforce, or similar client-management systems., • Demonstrated success in securing permanent housing placements and navigating landlord/tenant processes., • Fluency in additional languages (e.g., Mandarin, Vietnamese, Spanish)., • Established network with local housing providers, emergency shelters, and public agencies., • Experience with outreach in encampments or street-based settings. ADA REQUIREMENTS: • Ability to communicate, see, and hear effectively., • Ability to use a computer, smartphone, and/or tablet (e.g. iPad)., • Ability to work and walk outdoors for extended periods of time, perform responsibilities in various environments multiple times a day, and travel locally., • Ability to lift a minimum of 20 lbs. SALARY RANGE: The target hourly rate for this job is $30.60-$35.00 plus benefits. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position. TO APPLY: Submit cover letter AND resume to: Human Resources, Family Bridges, Inc., 168-11th Street, Oakland, CA 94607 E-mail: careers@familybridges.org Family Bridges, Inc. is a non-profit multi-services community based organization that has been serving the Asian American communities in the East Bay for more than 55 years. Family Bridges is an equal opportunity employer regardless of race, color, religion, sex, national origin, marital status, sexual orientation, age or disability. Powered by JazzHR U0zQMSRwd0

• The Grand Lake Veterinary Hospital

  

  Head RVT/Tx Team Leadership

  hace 4 meses

  Oakland

  Job Description JOB DESCRIPTION HEAD REGISTERED VETERINARY TECHNICIAN The Head Registered Veterinary Technician is the DVM’s primary medical support. They continue to assist the doctor throughout the examination, diagnosis, and treatment phases. They aid the veterinarians in achieving greater efficiency by relieving them of technical work and administrative detail. They have a very significant role in communicating with and educating clients about their pets, and providing on-going care for patients (under the direction of a DVM). The Head RVT is the technical support staff’s leader and sets an example for all staff with regards to attitude and work ethic, communication, corrections, and patient advocacy and care. POSITION OVERVIEW SALARY $30 - $40 per hour EDUCATION AND LICENSURE REQUIREMENTS • High school diploma or equivalent, • Current RVT license, • Previous on-the-job training required EXPERIENCE REQUIREMENTS • Minimum two years experience as a registered veterinary technician., • Minimum one year experience in a leadership role in a veterinary hospital.PERSONAL REQUIREMENTS, • Minimum of 18 years old., • Genuinely enjoys working with animals and can deal with them even when they are stressed, ill or in pain., • Can stay calm and efficient during a medical crisis., • Is well-spoken and approaches his/her job duties in a mature manner., • Is experienced in the teamwork approach and works well with all levels of hospital team members., • Has excellent client communication skills. Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs). Walks or stands for extended periods of time; frequently works in a bent position. Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches, and contagious diseases. POSITION REQUIREMENTS Technical Skills & Expectations • Conducts oneself in a confident and professional manner even when stressed and/or focused on individual tasks., • Keeps legible and accurate medical records in accordance with hospital policy., • Prepares and maintains the exam rooms and treatment areas., • Performs physical assessments; records observations legibly in files or computer and initials after each entry regarding client communications or patient treatment they performed., • Effectively restrains pets even when large or difficult., • Understands all common vaccinations and vaccination protocols and can explain to clients., • Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of a normal job duty., • Maintains positive, cooperative relationships with other employees., • Handles client’s medical questions with confidence and directs to veterinarians when appropriate., • Prepares estimates for procedures and discusses financial commitments with clients supporting hospital financial policies., • Explains necessary follow up and home care instructions., • Assists the veterinarian in medical, surgical, and dental procedures; prepares patients for surgery; induces anesthesia and performs dental extractions under the direction of a veterinarian, maintains anesthesia; monitors patients during surgery and recovery; administers fluids; applies splints and bandages., • Properly cares for all surgical materials; keeps the operating room properly stocked and prepared for surgery., • Performs emergency procedures such as control of bleeding, resuscitation with oxygen, opening airways, and external cardiac massage., • Performs clinical procedures such as:, • TPR, • Drug calculations, • Blood draws, • Running blood machines, • Cystocentesis, • Urine strip and prep urine sediment, • Radiographs, • Treatments of pets as prescribed by DVM, • Catheter placement and care, • Ear smears/cytology, • Fluid maintenance, • Assist DVM examinations, • Intubation, • Dental radiographs, • Surgical preparation, • Basic medical observation, • Anesthetic monitoring, • Restraint, • Care of hospitalized pets, • Anal gland expression, • Injections (SQ, IM, IV), • Nail trims -Performs electocardiogram • Maintains file of lab test results and ensures that test results are recorded in patient records., • Effectively positions patients for and takes radiographs., • Follows GLVH protocol for all appointments, • Ensure that all charges for procedures or treatments performed are charged for, • Communicate effectively with the CSR team, • Knows common disease states and can alert veterinarians when symptoms change or when concerns arise with hospitalized patients, • Prepares patients for ultrasound procedures., • Admit patients following hospital policy and doctors written orders., • Perform discharge appointments for routine surgical or dental cases based on the veterinarian’s orders, ensuring that patients are well groomed and in a medically appropriate state., • Proficient with basic admin/reception skills (to support reception staff as needed): checking in, checking out, filling prescriptions, multi-line phone handling, appointment booking. Leadership & Training • Can discern the difference between minor protocol errors and major infractions by RVTs, Veterinary Assistants, and Kennel Assistants., • Comfortable in asking for guidance in handling problems., • Works with the management team, with open communication to address concerns with each other and not just the team members you supervise., • Acts as support for the VA Leads and works in conjunction with the Remote Technician Team, • Leads from a place of curiosity, not judgement when interacting with all team members, including management, • Embodies the values of GLVH and reflects them in their actions, • Advocates for the team, • Praises publicly and provides feedback privately in a constructive and empathetic way, • Make corrections for protocol errors by RVTs, Veterinary Assistants, and Kennel Assistants., • Coaches and guides the treatment team to make decisions that align with GLVH values and policies from a holistic viewpoint, • Reports on team problems and positives to Hospital Administrator and Practice Manager once weekly, and documents these according to protocol, • Reports urgent staff-related concerns and/or incidents to the Hospital Administrator and/or Practice Manager immediately (following documentation protocol)., • Sets an example for other staff by way of interaction with coworkers and clients., • Must teach staff impartially, effectively, and with compassion., • Effective training of new Technical Staff members following the phase training protocol outlined and approved by the Practice Owners and management team, ensuring staff progress., • Creates a draft schedule the treatment team by the second week of the current month for the hospital administrator to publish to Staff on monthly basis., • Participates in Management Round-Robin to coordinate scheduling coverage in the event of a call-out or absent employee within guidelines established by Hospital Administrator and Practice Manager to minimize Overtime and comply with Labor Laws., • Leads the technical team and serves as a liaison for communication with the Practice Owners., • Participate in Technical staff performance evaluations according to protocol., • Contributes to staff development by acting as a resource for troubleshooting, improving roles, and execution of duties., • Create and maintain hospital supply inventory levels, delegate inventory duties as appropriate. Ensures that orders are placed in a timely manner, to provide adequate stock for clinic use, while avoiding excessive financial liability., • Oversee all technical staff-client communication and ensure success and positive client and patient experience., • Handle technical staff observational interviews or delegate appropriately., • Attend Management meetings regularly., • Participates in OSHA staff training, enforcement, and safety meetings. Personal Conduct/Attitude/Teamwork • Maintain positive, cooperative relationships with other employees., • Sets an example for all staff by wearing their name tag every day, and keeping appearance and grooming standards outlined in the employee handbook., • Displays tact and respect with team members even when busy or hectic., • Feels and expresses a genuine liking for animals and their owners and for working in an animal care field., • Handles patients with respect and in a manner that minimizes stress and promotes as positive a patient’s experience as possible., • Excited by change and contributing to the growth of the practice., • Constantly seeks to come up with come up with better ways to do things and build on these ideas with the entire team. Client Communication • Conducts oneself in a confident and professional manner with clients, even when situations are stressful or when one is focused on individual tasks., • Deals intelligibly, pleasantly, and efficiently with clients, often doing several things at one time., • Greetings clients with a smile, poise and natural effort., • Outlines costs and fees in a positive light while supporting hospital payment policies., • Easily remembers clients and patients names and uses them. Facility Maintenance • Maintains a professional/welcoming appearance of the treatment area through cleaning and organization., • Reports any repairs needed as soon as possible, following hospital protocol., • Ensures that all technical staff are fully trained and follow the proper disinfection protocol for all areas of the hospital., • Maintains the proper service for all treatment equipment Record keeping • Accurately maintains medical records., • Initials every entry in the record., • Ensures that all technical staff follow appropriate record keeping protocol in compliance with GLVH and VMB standards, and provides coaching and additional training for staff as needed. Organization/Time Management • Works almost constantly in the presence of other staff members and clients., • Understands and carries out oral and written directions., • Schedules appropriate training for technical staff as needed. Other • Performs other duties as assigned. Powered by JazzHR GxSQ4gqAst

• Ruby's Place

  

  Supervising Case Manager (Solara House)

  hace 7 días

  Oakland

  Job Description Supervising Case Manager (Solara House) In-Person Full-Time (40 hours per week) Position in Oakland, CA (Exempt) Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. What qualifications are required for this position? You Are Also: • Bachelor’s degree in social work, human services, or related field preferred; equivalent experience may be considered., • Minimum of three years of experience providing case management services to individuals experiencing homelessness or housing instability., • Experience leading, mentoring, or supporting case management teams preferred., • Strong knowledge of HMIS and case management documentation requirements., • Experience working with diverse populations and individuals with complex needs., • Strong organizational, leadership, and communication skills. Preferred Qualifications • Experience working in shelter, residential, or housing programs., • Knowledge of trauma-informed care, harm reduction, and housing-first approaches., • Experience supporting program compliance and quality assurance efforts., • In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc., • Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements. What You Will Do The Supervising Case Manager provides leadership, guidance, and support to the case management team while also maintaining an active caseload to ensure high-quality, participant-centered services are consistently delivered in alignment with organizational standards and program goals. This role supports the coordination of case management services, monitors documentation and service quality, and helps ensure participants are connected to appropriate resources and housing opportunities. The Supervising Case Manager serves as a key support to the case management team by providing coaching, case consultation, and oversight of documentation practices, including HMIS data entry and compliance requirements. In addition to supporting staff, this position provides direct case management services to participants and models effective engagement, documentation, and service coordination practices. The ideal candidate has strong case management experience, advanced knowledge of HMIS and documentation practices, and experience working with diverse populations experiencing homelessness, housing instability, trauma, or other complex challenges. Responsibilities include Case Management Leadership and Support • Provide day-to-day leadership, guidance, and support to the case management team., • Support case managers in maintaining high-quality, participant-centered service delivery., • Assist with case consultations, problem-solving, and coordination of participant services., • Promote consistency in service delivery practices across the case management team. Direct Case Management Services • Maintain and manage an active caseload of participants., • Conduct assessments, develop service plans, and provide ongoing case management support., • Support participants in accessing housing resources, benefits, healthcare, employment services, and other supportive resources., • Assist participants in identifying and addressing barriers to housing stability and self-sufficiency. Quality Assurance and Documentation Oversight • Monitor case management documentation to ensure compliance with agency standards, funder requirements, and best practices., • Review case notes, assessments, service plans, and participant records for quality and completeness., • Support ongoing improvement of documentation practices and service delivery standards. HMIS and Data Management • Ensure timely and accurate HMIS data entry and maintenance of participant records., • Provide support and guidance to staff regarding HMIS usage, documentation expectations, and reporting practices., • Work collaboratively with leadership to address data quality concerns and reporting needs. Training and Staff Development • Support onboarding and training of new case management staff., • Provide coaching and mentorship to strengthen staff skills and knowledge., • Promote trauma-informed, culturally responsive, and participant-centered approaches to service delivery. Collaboration and Communication • Work closely with program leadership and multidisciplinary teams to coordinate participant care and service delivery., • Participate in team meetings, case conferencing, and program planning discussions., • Maintain effective communication with internal departments and external service providers., • Complete functional timesheets by assigned due dates in compliance with time allocations., • Actively participate in reflective supervision sessions., • Create and maintain documentation of processes and procedures related to job duties., • Other duties as assigned. Working Conditions This position requires regular on-site presence and collaboration with participants, staff, and community partners. The Supervising Case Manager must be able to balance responsibilities with direct service provision in a fast-paced environment while maintaining strong attention to service quality and documentation standards.You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area may be required. Applying The pay for this role is $72,000 per year (exempt). The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts: • Why do you want to work for RP and why are you a good fit for this role? (200 words max), • Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences)., • How do you balance maintaining a caseload while supporting or leading a case management team?

• LAW OFFICES OF BOB NEHORAY

  

  Mandarin Fluent Workers Compensation Jr Case Manager

  hace 24 días

  Oakland

  Job DescriptionBenefits: • 401(k), • Competitive salary, • Opportunity for advancement, • Training & development Job Title: Jr Workers Compensation Case Manager - Must be fluent in Mandarin The Opportunity The Law Offices of Bob Nehoray currently has an opening for a Jr Workers Compensation Case Manager in our Oakland or Encino offices. This is an in office role. You need to be fluent in English and Mandarin, additional experience in a law firm is a plus. This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to play a key role in building and shaping a department from the ground up. Position Overview The Case Manager will work directly with attorneys and staff to manage a caseload of workers compensation files from intake through resolution. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining excellent client communication. Key Responsibilities • Manage and maintain workers compensation case files under attorney supervision, • Communicate regularly with clients, medical providers, insurance carriers, and attorneys, • Track deadlines, appointments, and case progress to ensure timely movement of files, • Request, review, and organize medical records and documentation, • Maintain accurate and up-to-date case notes and file records, • Assist with case strategy preparation and general administrative supportQualifications, • Strong attention to detail and organizational skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional, friendly, and team-oriented demeanor, • Ability to take direction and work with minimal supervision, • Experience with case management software is a plusIdeal Candidate, • Highly organized and proactive, • Strong communicator with excellent follow-up skills, • Comfortable handling a high-volume caseload, • Adaptable and solutions-oriented, • Motivated to grow with a developing office and team

• Lao Family Community Development, Inc.

  

  Case Manager

  hace 7 días

  Oakland

  Job Description Lao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties, including Alameda and Sacramento. LFCD’s headquarters office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse array of workforce, education, and human services that directly support predominantly low-income US-born high-barrier families and individuals, refugees, immigrants, transitional age youth, seniors, and other special populations such as individuals with disabilities. Job Summary: Under the direction of the program supervisor, this position will serve low-income Workforce Innovation Opportunity Act (WIOA) participants to gain job placements, as well as manage participants under the California Advancing and Innovating Medical (Cal-AIM) Initiative, which provides comprehensive care management to address both clinical and non-clinical needs. This position is responsible for interfacing with local employers and training providers, external organizations, and the internal LFCD department, especially the America’s Job Center of California (AJCC) and Business Centers. This position is required to rotate at Berkeley Adult School and LFCD AJCC locations and reports to the Program Supervisor. Roles and Responsibilities: • Conduct comprehensive participant assessments to develop individualized care management and employment plans that address physical health, behavioral health, substance use disorders, oral health, social determinants of health, career goals, and employment objectives., • Perform community outreach and engagement activities, including attending resource fairs, distributing promotional materials, recruiting participants, and coordinating referrals to workforce programs, healthcare providers, and social service agencies., • Facilitate workshops, program orientations, one-on-one and group counseling sessions, and educational activities focused on job readiness, career development, healthy living, self-sufficiency, and goal achievement., • Assist participants in developing resumes, cover letters, and Individual Employment Plans (IEPs). Provide labor market information, career counseling, interview preparation, job referrals, job placement assistance, and retention services., • Provide intensive case management services, including intake, eligibility determination, enrollment, assessment, documentation collection, career planning, referral coordination, and follow-up services. Support participants throughout their program participation and provide up to 12 months of employment retention services., • Coordinate with training providers to facilitate enrollment in approved training programs and ensure Individual Training Account (ITA) requests and related documentation are submitted accurately and promptly., • Maintain accurate participant records, including daily activity logs, case notes, service documentation, assessments, eligibility records, and data entry into CalJOBS, Care Management Systems (CMS), and other required databases., • Deliver Community Supports services designed to address health-related social needs and improve participants' overall health, stability, and employment outcomes., • Schedule and coordinate appointments; provide reminders; arrange transportation; accompany participants to critical medical appointments, community service appointments, and job interviews when appropriate; and assist in resolving barriers to participation., • Develop and maintain strong partnerships with employers, healthcare providers, community-based organizations, educational institutions, and workforce development agencies to expand opportunities and resources for participants., • Identify employment opportunities that offer competitive wages and benefits, conduct employer outreach and orientations, maintain employer relationships, and coordinate On-the-Job Training (OJT) opportunities., • Assist participants in accessing public benefits and supportive services, including Supplemental Security Income (SSI), CalFresh, cash assistance programs, workforce training resources, housing resources, and other community-based services., • Provide transitional care coordination and employment retention services through participant follow-up, employer engagement, job tracking, and ongoing support to promote long-term employment success., • Maintain current knowledge of Workforce Innovation and Opportunity Act (WIOA), CalAIM, and related workforce and healthcare initiatives. Utilize community partnerships and available resources to improve participant outcomes., • Ensure compliance with all applicable federal, state, county, and agency regulations, including participant confidentiality requirements, HIPAA standards, workforce development regulations, and funding source requirements., • Collaborate with colleges, career centers, training providers, healthcare organizations, and county agencies to facilitate participant enrollment, training approvals, service coordination, and successful outcomes., • Communicate regularly with county departments, workforce development staff, and community partners to ensure program compliance, timely reporting, eligibility verification, and coordinated service delivery., • Prepare and submit reports, case notes, performance outcomes, and other program documentation in accordance with agency, county, state, and funding source requirements., • Provide administrative and programmatic support to Directors, Managers, Program Supervisors, and Site Supervisors as needed., • Perform other duties and special projects as assigned. Requirements and Qualifications: • Bachelor's degree in Social Work, Psychology, Human Services, Business Administration, Communications, Public Health, or a related field required. Instead of a bachelor's degree, a minimum of one (1) year of experience providing case management, workforce development, social services, healthcare navigation, or related services to vulnerable or underserved populations may be considered., • Bilingual proficiency in Spanish and English is highly desirable., • Self-motivated with the ability to work independently with minimal supervision while effectively managing multiple priorities and deadlines., • Excellent verbal and written communication, community relations, networking, presentation, and public speaking skills., • Demonstrated ability to work effectively and respectfully with individuals and families from diverse cultural, racial, ethnic, socioeconomic, religious, gender, age, disability, and sexual orientation backgrounds., • Ability to understand, interpret, explain, and apply complex local, state, and federal laws, regulations, policies, procedures, and program requirements., • Strong interpersonal skills with the ability to establish and maintain effective working relationships with participants, employers, healthcare providers, community partners, educational institutions, and government agencies., • Ability to travel throughout the service area to meet with participants, employers, healthcare providers, and community partners. Must be available to work occasional evenings and weekends as required by program operations., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), database management systems, electronic case management systems, and internet browsers, including Chrome, Edge, and Safari., • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire; a background check is required., • Must successfully pass all required background checks and meet applicable program, funding source, and agency requirements., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; and move objects up to 25 pounds. Compensation: Salary based on experience and education, along with a comprehensive benefits package including health plan/vision, dental, paid vacations, holidays, sick leave, and employer-contributed pension/group life insurance. To Apply: Please submit your cover letter and resume. This position is open until filled and may be closed at any time. Lao Family Community Development Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age (over 40), disability status, protected veteran status, or any other characteristic protected by law. LFCD is compliant with the Fair Chance to Compete for Jobs Act of 2019 and the Americans with Disabilities Act of 1990 (ADA).

• Host Healthcare

  

  Local Contract Case Manager RN

  hace 8 días

  Oakland

  \n Host Healthcare is seeking a local contract nurse RN Case Manager, Acute Care Case Management for a local contract nursing job in Oakland, California. Job Description & Requirements\n \n • Specialty: Acute Care Case Management\n, • Discipline: RN\n, • Start Date: 08/24/2026\n, • Duration: 13 weeks\n, • 40 hours per week\n, • Shift: 8 hours, days\n, • Employment Type: Local Contract\n \n Host Healthcare Job ID #La1fVX000003jWlBYAU. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Case Management About Host Healthcare\n \n At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don’t have to. \n We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. \n During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. \n Travel comfortably with Host Healthcare. \n Benefits\n \n • Referral bonus\n, • School loan reimbursement\n, • Vision benefits\n, • Wellness and fitness programs\n, • Company provided housing options\n, • License and certification reimbursement\n, • Life insurance\n, • Medical benefits\n, • Mileage reimbursement\n, • Pet insurance\n, • Discount program\n, • Employee assistance programs\n, • Guaranteed Hours\n, • Health savings account\n, • Holiday Pay\n, • 401k retirement plan\n, • Continuing Education\n, • Dental benefits\n \n

• American Traveler

  

  Travel Case Manager RN

  hace 8 días

  Oakland

  \n American Traveler is seeking a travel nurse RN Case Manager, Acute Care Case Management for a travel nursing job in Oakland, California. Job Description & Requirements\n \n • Specialty: Acute Care Case Management\n, • Discipline: RN\n, • Start Date: 08/24/2026\n, • Duration: 13 weeks\n, • 40 hours per week\n, • Shift: 8 hours, days\n, • Employment Type: Travel\n \n Assignment Overview\n \n • Shift: Days, 5x8hrs\n, • Hours: 40 hrs/wk\n, • Start Date: Aug 24, 2026\n, • Length: 13 weeks\n, • Openings: 1\n Description\n American Traveler is seeking an experienced RN Case Manager for an inpatient acute care hospital position requiring a CA RN license and a minimum of 5 years of RN Case Management experience. Details\n \n • Acute care hospital setting, working within the Case Management/Utilization Review department\n, • Responsibilities span care coordination and care transitions across the acute care patient experience\n, • Collaborative care model involving physicians, utilization managers, medical social workers, and bedside RNs\n, • Patient caseload ratio of 1:10\n, • Day shift schedule, 5x8-hour shifts (8:00–16:30)\n, • Every other weekend required\n Requirements\n \n, • Active CA RN license required\n, • Current BLS certification (AHA or ARC) required\n, • Minimum 5 years of RN Case Management experience required\n, • Inpatient acute care Case Management (hospital) experience required\n, • 2 supervisor references obtained within the past year required for consideration\n, • 7-year work history verification required\n Additional Information\n \n, • Responsibilities include patient assessment, utilization management, care coordination, and care transition planning to ensure timely and appropriate patient progression through levels of care\n, • Collaborates with an interdisciplinary team including physicians, social workers, payers, and community resources to develop and execute effective transition plans\n, • Monitors length of stay, level of care requirements, and regulatory compliance with CMS and Joint Commission standards\n, • Addresses complex clinical and social situations to prevent unnecessary admissions or readmissions, including for ED high utilizers\n, • Local candidates are accepted; candidates must reside more than 50 miles from the facility to qualify for travel pay rates\n, • Former employees may return without a required separation period; former manager's name will be needed\n, • RTO is limited to 7 days per contract; only 1 holiday may be requested off per contract (eligible holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day)\n, • First-time travelers are welcome to apply\n \n \n American Traveler Job ID #P-734707. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Case Management/Utilization Review - Case Management About American Traveler\n \n With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. \n With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. \n American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. \n With our team behind you, you can relax and enjoy a rewarding travel career. \n \n \n