Mavericks Training and Performance Center

Ofertas sugeridas de otras empresas

• U.S. Renal Care

  

  Dialysis Facility Administrator

  hace 1 día

  Dallas

  SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures. OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONAL READINESS · Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations. OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines. PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints. STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment., • Demonstrated analytical and problem-solving skills are required., • Strong time management and organizational skills required., • 1 year previous dialysis management experience preferred., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire., • Must meet applicable, specific state requirements. (See addendum for Administrator. Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications: • Must be full-time employee of the Company and available to clinic staff during time clinic is open., • Current RN license in applicable state. License must be maintained as current and in good standing., • 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure., • CPR certification required within 90 days of hire., • Confirmation of ability to distinguish all primary colors., • Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse) All Full Time employees are eligible for the following benefits: Medical / Pharmacy Dental Vision Voluntary benefits 401k with employer match Virtual Care Life Insurance Voluntary Benefits PTO All Part Time employees are eligible for the following benefits: 401k with employer match * PTO

• Stratton Amenities

  

  Front Desk Concierge (Overnight)

  hace 1 mes

  Dallas

  Job Description Overnight Concierge | Front Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times. Position Overview We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise. This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives. Schedule and Employment Type • Overnight shifts, including weekends and holidays, • Full-time and part-time positions available What We Offer • Competitive hourly pay, • Stable and consistent overnight schedules, • Professional, supportive, and team-oriented work environment, • Performance-based recognition and rewards, • Opportunity to work in luxury residential communities, • Growth opportunities within hospitality and residential services Key Responsibilities • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours, • Serve as the primary overnight front desk representative and point of contact for the community, • Deliver anticipatory, hospitality-driven service while managing overnight operations, • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance, • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment, • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances, • De-escalate situations when appropriate and escalate concerns according to established protocols, • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs, • Answer, screen, and route phone calls using polished and professional telephone etiquette, • Accurately log, secure, and manage resident packages and perform package inventory audits, • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries, • Enforce community policies consistently, professionally, and discreetly, • Maintain confidentiality and exercise sound judgment at all times, • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable, • Provide clear and thorough handoff notes to oncoming team members Position Requirements • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service, • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service, • Excellent verbal and written communication skills, • Strong problem-solving skills and ability to remain composed under pressure, • Calm, reliable, and professional demeanor, especially during overnight hours, • Strong interpersonal skills with a hospitality-first mindset, • Organized, proactive, and self-motivated with strong attention to detail, • Ability to multitask and prioritize in a dynamic overnight environment, • Takes pride and ownership in both the position and the property, • Maintains a neat, polished, and professional appearance, • Ability to work overnight shifts, weekends, and holidays, • Comfortable working independently while following established protocols Preferred Qualifications • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent, • Experience in luxury residential, boutique hotel, or upscale hospitality environments, • Experience handling incident reports, noise complaints, and overnight resident concerns, • Familiarity with access control systems, surveillance monitoring, and package management tools, • Bilingual skills are a plus Equal Opportunity Employer Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

• Stratton Amenities

  

  Front Desk Concierge

  hace 25 días

  Dallas

  Job DescriptionFront Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment. Key Responsibilities Greet residents and guests promptly with a professional and welcoming demeanor Manage building access, visitor logs, and resident notifications Answer and direct incoming calls in a clear and courteous manner Accept and log packages, deliveries, and service requests accurately Maintain a clean, organized, and controlled front desk area Monitor lobby activity and report any concerns or incidents appropriately Follow property-specific procedures and Stratton service standards at all times Coordinate with property management and on-site staff as needed Qualifications Prior front desk, concierge, hospitality, or customer service experience preferred Strong communication and interpersonal skills Professional appearance and demeanor Reliable, punctual, and detail-oriented Comfortable using computers, phones, and basic systems Ability to remain composed and attentive throughout the shift Schedule Flexible scheduling based on property needs Day, evening, and overnight shifts available Full-time and part-time positions offered Compensation Competitive hourly pay based on experience and schedule Opportunities for growth into lead or full-time site roles Work Environment Indoor, customer-facing role within a residential community Requires standing, walking, and maintaining an active lobby presence Equal Opportunity Employer Stratton Amenities is an equal opportunity employer.

• Courtyard Dallas Texas

  

  Night Auditor. Courtyard, Dallas Texas

  hace 9 días

  Dallas

  Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Courtyard Dallas Texas Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Basic computer skills to operate various property management and reservations systems, etc. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

• Hiatus Day Spa Med Spa

  

  Reservation Concierge

  hace 18 horas

  Dallas

  Job Description Company Overview: Hiatus is an iconic Texas-based Day Spa & Med Spa with 12+ locations and 15,000+ loyal members statewide; and we’re just getting started. With exciting growth plans to expand into more Texas communities, we offer the unique opportunity to be part of something incredible: a company with the strength of an established brand and the energy and limitless opportunities of a startup. At Hiatus, you’ll find room to grow, learn from the best, and make your mark in an environment that strives to be the very best place in the industry to do what you love. If you’re passionate, driven, and ready to be part of the journey, we want to meet you. Position Overview: The Reservation Concierge (RC) is the first point of contact for our guests and plays a vital role in ensuring a seamless, welcoming, and supportive experience. The ideal candidate will have excellent communication skills, a strong customer service mindset, and the ability to manage multiple priorities with grace and professionalism. This position reports to the Director of Operations and the Operations Manager. Key Responsibilities: Serve as the primary point of contact for guests via phone, email, and other communication channels. Assist guests with scheduling, rescheduling, and confirming spa and med spa appointments. Provide accurate information about services, memberships, promotions, and policies. Handle guest inquiries and resolve concerns promptly, escalating when necessary. Maintain a professional, warm, and welcoming demeanor at all times to reflect the Hiatus brand. Accurately document guest information and appointment details in the booking system. Collaborate with team members and management to ensure a smooth guest experience. Support sales efforts by recommending services, memberships, and retail products that align with guest needs. Uphold confidentiality and compliance with spa/med spa policies and industry standards. Qualifications Previous customer service or call center experience preferred (hospitality, spa, or medical spa experience a plus). Exceptional verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency with computer systems and booking software Ability to remain calm and professional under pressure. Flexible availability, including evenings and weekends. Passion for wellness, hospitality, and delivering a best-in-class guest experience What We Offer Competitive pay and benefits package. Ongoing professional development and training opportunities. A supportive and positive work environment. Employee discounts on services and products. Opportunities for career advancement within our growing spa. Join Us At Hiatus, we believe in caring for people inside and out — our guests and our team members. If you are enthusiastic about wellness and thrive in a fast-paced, service-oriented environment, we invite you to apply and be part of our award-winning team.

• VSL Employee Co LLC

  

  Concierge - FT

  hace 7 días

  Dallas

  Job Description Join Our Team at Vitality Living as a Concierge at our Vitality Living Overlook Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Concierge Responsibilities: • Manage reception desk continuously during assigned period and perform administrative duties, • Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate, • Respond and appropriately handle emergency situations that may arise in a calm, professional manner, • Organize incoming mail and ensure that it is distributed to the appropriate person, • Attend and participate in onboarding and annual training, in-services and team member meetings as requested, • Perform other duties as assigned by Business Office Director Join us today if you meet the following requirements: • Must be at least 18 years old, • High school diploma or GED, • Ability to speak effectively after groups of customers or team members of the organization, • Demonstrate ability to communicate effectively in English, both verbally and in writing, • Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning, • Meet state or provincial health related requirements Some of our benefits include: • Medical, Dental, and Vision Insurance, • Generous PTO Plan, • Monthly and quarterly perfect attendance bonuses, • 401k Job Details: • Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

• John Paul

  

  NEW Corporate Concierge - Dallas Onsite | $20.00-$21.63/hour + bonus

  hace 26 días

  Dallas

  Job DescriptionSalary: $20.00-$21.63 per hour Onsite Corporate Concierge Location: North Dallas Schedule:Full-Time | Hourly, Non-Exempt Pay Rate: Annualized earnings of approximately $41,600$44,990, based on a full-time schedule. This is a full-time, non-exempt (hourly) position eligible for quarterly bonuses and incentive programs.($20.00-$21.63 hourly) Language Requirement:English About the Role About the Role Were looking for a polished and service-oriented professional to support leading tech industry client. This role is responsible for creating seamless employee experiences, by coordinating travel arrangements, managing local recommendations and resources, ground logistics, events, dining, supporting workplace communications, and on-site coordination of merchandising of employee swag items. This ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and enjoys building meaningful relationships while delivering personalized service. This position is primarily onsite and requires a strong commitment to professionalism, responsiveness, and hospitality. As a Corporate Concierge, you will serve as a trusted resource for employees and stakeholders by providing personalized assistance, coordinating logistics, and enhancing the overall workplace experience. You will work closely with vendors, internal teams, and client partners to ensure services are delivered efficiently and with a high level of care. Key Responsibilities • Plan, coordinate and manage travel arrangements, including airfare, hotels, ground transportation, dining reservations, cruises, and vacation packages, • Coordinate VIP access to concerts, fashion shows, sporting events, and other exclusive experiences, • Research and recommend local attractions, restaurants, entertainment options, and unique experience, • Prepare and coordinate gift wrapping and presentation for employee recognition programs, client gifts, special events, and holiday initiatives, • Provide personalized shopping assistance, including sourcing gifts, specialty items, and unique recommendations based on employee client preferences, • Assist clients with event and celebration planning by providing recommendations, research, and coordination support for conferences VIP events, weddings, engagements, anniversaries, birthdays, private gatherings, date nights, and other meaningful occasions, • Manage sale of attraction tickets and branded merchandise, • Support internal and employee/client-facing communications, including updates, service announcements, and promotional content, • Create and maintain marketing collateral, newsletters, announcements, promotional materials, service updates, and information resources, • Support employee engagement initiatives, workplace events, and special programs as needed, • Collaborate with internal and employee/client teams to deliver seamless service and maintain a respectful, engaging work environment, • Travel occasionally to support company events, activations, or additional client locations, • Build maintain strong relationships with vendors, partners, and service providers, • Monitor and track service requests to ensure timely completion and exceptional client satisfaction, • Adhere to company and client procedures and policies, including Dress Code, Respect in the Workplace, Attendance, and Punctuality., • Any other duties that are needed to drive to the vision, fulfill our mission, and abide by the values of this organization Additional Key Responsibilities and Performance Expectations • Demonstrate a proactive, self-directed approach by identifying opportunities to assist employees, clients, and teammates without waiting for direction., • Take ownership of assigned responsibilities, consistently follow through on commitments, and independently manage daily priorities while maintaining attention to detail., • Display flexibility and adaptability by willingly learning new services, technology, processes, and responsibilities as business needs evolve., • Maintain a collaborative, team-first mindset by supporting colleagues during events, high-volume periods, and special projects, including assisting with setup, breakdown, transporting supplies, merchandising displays, and other operational needs., • Deliver exceptional, consistent customer service to every employee, client, vendor, and guest with professionalism, warmth, respect, and impartiality., • Follow all company policies regarding attendance, punctuality, meal and rest breaks, timekeeping, and workplace expectations while maintaining a high level of personal accountability., • Contribute to maintaining an organized, clean, and welcoming concierge workspace, ensuring presentation standards are upheld at all times., • Respond to changing priorities with urgency while maintaining composure, accuracy, and exceptional service standards., • Demonstrate initiative by anticipating employee and team needs, taking ownership of responsibilities, and completing tasks with minimal supervision., • Support team operations by assisting with event setup and breakdown, merchandising, transporting materials, maintaining organized workspaces, and other operational tasks as needed. Required Qualifications • Bachelor's degree in Business Administration, Hospitality Management, Communications, Marketing, Event Management, or a related field, or equivalent professional experience., • Demonstrate ability to provide exceptionalcustomer service while maintaining professionalism, discretion, and confidently., • Excellent verbal and written communication skills with the ability to build strong relationships with employees, clients, vendors, and business partners, • Strong organizational and time management skills with the ability to prioritize multiple projects and adapt to changing business needs., • Ability to work independently while collaborating effectively within a team-oriented environment., • Strong attention to detail, problem-solving abilities, and a proactive approach to delivering high-quality service, • Ability to occasionally travel to support client sites, company meetings, or special events., • Flexibility to work occasional evenings or weekends as business needs require., • Exercise sound judgment, professionalism, and discretion while representing both the company and client in all interactions., • Maintain a positive attitude, embrace feedback and coaching, and demonstrate a commitment to continuous improvement and professional development. Preferred Qualifications • Two or more years in experience in concierge services, hospitality, travel coordination, customer service, administrative support, or a related field, • Professional demeanor at all times, • Exceptional communication skills and attention to detail, • Ability to manage multiple client requests with organization and professionalism, • Adaptability and strong problem-solving skills, • Familiarity with tools such as Square (POS), Salesforce or AirTable (CRM), Microsoft Office Suite, and Canva or similar design platforms, • Experience coordinating travel, dining reservations, entertainment, local recommendations, and personalized concierge services., • Experience researching and coordinating vendors, venues, and services for conferences, VIP experiences, weddings, engagements, anniversaries, birthdays, private events, and other special occasions What We Offer • $20.00-$21.63 per hour + eligible quarterly bonuses and incentives, • Health and wellness benefits (Medical, Dental, Vision, and more), • 24/7 Employee Assistance Program for confidential support, • Travel perks including IATA card and exclusive discounts with ACCOR Hotels and partners, • A supportive, people-first work culture with global engagement events ABOUT JOHN PAUL Welcome to the John Paul Group world, where we transform ordinary moments into extraordinary and unforgettable experiences for clients and colleagues. Our company's headquarters is based in Paris, France. With a global reach across 40 countries and a growing team of dynamic and passionate individuals, we are committed to delivering exceptional experiences to our clients and their customers. Our unwavering dedication to excellence is rooted in our core values of trust, innovation, and reliability. Apply todayif you're ready to deliver high-touch service and thoughtful communications in a role that blends hospitality, branding, and client care. EEO We are an Equal Opportunity Employer John Paul is committed to providing a workplace free from discrimination and harassment. We value a diverse workplace and encourage men, women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. Furthermore, we expect every member of the John Paul community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Persons with disabilities who may need accommodations for any part of the recruiting process are encouraged to discuss this with the Hiring Manager during contact. VISA REQUIREMENTS US Work Authorization is required.

• Dallas Animal Urgent Care

  

  Client Experience Specialist- Veterinary Receptionist (Dallas)

  hace 10 meses

  Dallas

  Job DescriptionDescription: The Dallas Animal Urgent Care Client Experience Specialist is primarily responsible for care of our human clients. A successful candidate has the ability to direct, prioritize, and manage multiple patients simultaneously. Soft skills include working with clients, patients, veterinarians, animal care specialists, Business Director and the Managing Partner. Aptitude and the ability to work in a fast-paced, innovative, and flexible environment are preferred. Employees that are detail-oriented with a strong dedication to safety and patient care will meet with success. All candidates must be able to clear initial background checks, medical, and drug screenings. KEY RESPONSIBILITIES The qualified animal care specialist will successfully perform the following functions: • ? Greeting clients when entering the building., • ? Moving patients from the lobby to exam rooms or kennels., • ? Answering phones and text messages in a timely manner., • ? Managing the appointment book and walk-in queue., • ? Forward booking appointments., • ? Thorough knowledge of the practice management and telecommunication systems., • ? Other facets of client experience care as they arise., • ? Cross-trained in basic animal handling and technical work., • ? Cross-trained in use and care of the diagnostic equipment., • ? Responsible for keeping the clinic in a clean and orderly state., • ? Additional duties as may be assigned. BENEFITS • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Uniform allowance, • Vision insurance SCHEDULE Job Types: Full-time, Part-time Expected hours: 30 – 40 per week • 10 hour shift, • 12 hour shift, • 3x12, • 4x10, • 8 hour shift, • Day shift, • Evening shift, • Holidays, • Night shift, • Overtime, • Rotating weekends, • Weekends as neededRequirements: EDUCATION A High School diploma or equivalent is required. College degree or 2-year technical degree preferred. The successful candidate will have the ability to: • Work and adhere to a smoke-free, alcohol-free, and drug-free workplace., • Wear PPE as required., • Able to lift 50 pounds on occasion., • Ability to sit, stand, move over uneven terrain, climb stairs., • Able to stand for up to 4 hours at a time and through the majority of an assigned work shift., • Flexible work schedule with the ability and willingness to work weekends or holidays if assigned., • Maintain confidentiality of all information received or learned while working at Dallas Animal Urgent Care. A Confidentiality and NDA agreement must be signed as a condition of employment., • Ability to work both independently and in a team environment., • Ability to meet regular attendance requirements., • Spanish-speaking preferred. ORGANIZATIONAL COMMITMENTThe successful candidate will: • Foster a culture of respect., • Focus on Safety., • Assist in improving Company’s culture of safe working habits., • Report any and all safety incidents immediately to management., • Be alert, look for, and report any unsafe conditions., • Watch out for and assist with the safety of colleagues and others., • Focus on the Client. Demonstrate awareness of the importance of client satisfaction., • Understand client needs and provide instructions to client as directed., • Treat clients and fellow employees with courtesy and respect., • Seek new ways to add value to the Company’s products and services., • Focus on Quality. Take personal responsibility for producing the highest quality work., • Consciously avoid waste of company resources., • Practice continuous improvement and Teamwork., • Take initiative to help others and make contributions to the team. Place the success of team over any personal goals., • Ask and seek opportunities to assist colleagues.