Customer Service
hace 20 días
Island Park
Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations. Key Responsibilities: • Greet and assist customers with inquiries and product information., • Resolve customer issues and complaints in a timely and professional manner., • Process returns, exchanges, and refunds., • Assist customers with locating products and providing recommendations., • Maintain a clean and organized customer service area., • Follow all store policies and procedures, including safety protocols., • Collaborate with team members to enhance the customer experience. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to handle transactions accurately and efficiently., • Basic computer skills and familiarity with customer service software., • Ability to stand for extended periods and lift up to 25 pounds., • Friendly and approachable demeanor.
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