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In this role, you will play a key part in strengthening the financial integrity of the organisation by leading and managing the monthly Balance Sheet reconciliation process and providing assurance on the internal control environment, which includes: \n\n • Working as a manager within the Compliance and Accounting Control team with responsibility for managing monthly reconciliations\n, • Provide additional leadership capacity to the team to oversee the monthly balance sheet reconciliation process, ensuring timely and robust financial control\n, • Responsible for addressing reconciliation issues, specifically to be able to undertake root cause diagnostics, implement permanent fixes in the underlying process that improve the efficiency and effectiveness of the reconciliation process but which also increases the level of internal control assurance on an ongoing basis\n, • Identify and resolve aged items and ensure errors or misstatements are cleared promptly\n, • Review, recommend and implement bespoke reconciliation software solutions to improve the automation and timeliness of reconciliations\n, • Collaborating with colleagues at all levels and across all areas, offering guidance on financial accounting and control matters, and fostering strong relationships with both internal and external stakeholders;\n, • Promoting the consistent application of financial policies and procedures to ensure alignment with external standards and internal institutional policies\n\n Main responsibilities \n\n • Balance Sheet Reconciliations: in the preparation and review of monthly reconciliations, ensuring all reconciliations have supporting documentation, investigate and resolve reconciling items and aged balances, clear historic unreconciled differences, maintain audit schedules and audit trails.\n, • Financial Control: Ensure integrity and accuracy of the general ledger, support month-end and year-end close processes, monitor suspense, accrual, prepayment, and control accounts, identify control weaknesses and recommend improvements, ensure compliance with accounting policies and procedures.\n, • Analysis and Investigation: Analyse unusual movements or variances in accounts, review trends and identify risks or errors, perform root-cause analysis on discrepancies, work with operational teams to resolve underlying issues.\n, • Audit and Compliance: Provide supporting evidence for internal and external auditors, ensure reconciliations meet audit standards, support statutory accounts preparation, assist with compliance around VAT, payroll, treasury, or tax reconciliations where relevant.\n, • Stakeholder Engagement: Liaise with AP, AR, payroll, treasury, tax, and operational teams, communicate outstanding issues and actions clearly, Escalate material risks or unresolved items.\n\n Planning & Organising \n\n • Organise and manage your own workload and that of direct reports on a daily, weekly, and monthly basis to ensure that period-end and year-end deadlines are consistently met.\n, • Balance competing demands from various areas, including Compliance and Accounting, finance business partners, and other finance teams, while also addressing external demands such as audits and investment custodians.\n, • Lead or actively participate in cross-team projects and initiatives, representing Compliance and Accounting and advocating for robust financial accounting processes and controls.\n\n Decision Making \n\n • Contribute to setting financial priorities in alignment with the team's overall objectives, considering the impact on both the team and the broader organisation.\n, • Apply a thorough understanding of relevant financial policies and processes, and effectively communicate these to both technical and non-technical colleagues across the organisation.\n, • Evaluate potential risks associated with financial decisions and implement strategies to mitigate them.\n\n Education, Qualifications & Training Essential - CCAB (or equivalent) professionally qualified accountant with a minimum of five years post qualified experience Desirable - High proficiency in Excel, including ability to create functions and formulasKnowledge and Experience Essential:- \n\n • Significant senior level experience of Balance Sheet reconciliations in a high value, high volume organisation\n, • Experience and understanding of financial controls and audit requirements in large and complex organisations\n, • Financial and statutory accounting experience, in particular reporting under FRS 102 and Charities SORP\n, • Excellent communication and relationship-building skills to effectively partner with stakeholders and promote collaboration\n\n Desirable:- \n\n • Background in external audit or experience managing external auditor relationships.\n, • Experience with large accounting systems (e.g., Oracle Fusion)\n\n \n Please note you will receive an automated response advising you that we have received your CV. \n Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. \n We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

2yr Contract (likely to extend)Job Purpose The University of Edinburgh's research activity is central to its Strategy 2030, accounting for approximately £400m in income annually across 6,500 research accounts. This role is dedicated to enhancing the financial control framework for research across the University, by identifying and strengthening the relationships between the various research stakeholders (Edinburgh Research Office (ERO), schools and finance) and provide robust assurance on research balance sheet reconciliations, project suspense accounts and the preparation of research accruals and provisions. Main responsibilities1. Advanced Research Reconciliations & Analysis \n\n • Lead the improvement of the Research Deferred Income Account reconciliation process, moving beyond simple categorisation to a comprehensive reconciliation between the General Ledger portfolio codes and the Projects Ledger.\n, • Establish monthly controls to identify and resolve discrepancies where transactions are posted to the General Ledger but fail to interface with the Projects Ledger, preventing the risk of underclaiming income from funders.\n, • Oversee the reconciliation and clearance of research-related clearing accounts and the Research Debtors Adjustment account.\n\n 1. Management of Research Project Lifecycle & Backlogs \n\n • Work with ERO to manage a project to clear the backlog awards that are past their expected close date but remain "active" on the finance system.\n, • Lead the financial closure of "legacy codes" (projects ending before 31 July 2022), ensuring final reconciliations are performed and remaining balances are appropriately released or written off.\n, • Collaborate with the ERO and Schools to clear aged salary.\n\n 1. Financial Provisioning & Accruals \n\n • Work with colleagues and advisors to regularly assess and record an aged debt provision specifically for the research debtors ledger.\n, • Work across Finance, ERO, and Schools to streamline the monthly Research Partner Accrual process, ensuring a reliable estimate is reached efficiently for year-end reporting.\n\n 1. Governance and Process Improvement \n\n • Act as a key liaison to establish a formal Responsible, Accountable, Consulted, Informed (RACI) framework between the finance team and ERO, defining clear accountabilities for research accounting and financial control.\n, • Investigate and implement system-level controls in finance system to prevent inappropriate postings to awards once they have been financially closed.\n\n Knowledge Skills and Experience \n\n • Professional Qualification: CCAB qualified accountant with significant post-qualification experience in a large, complex public sector or higher education environment.\n, • Technical Research Finance Knowledge: Deep understanding of Research Accounting, Full Economic Costing, TRAC rates, and the complexities of research overhead recovery.\n, • Systems Expertise: Proficient in Oracle P&M (Projects and General Ledger modules) and Worktribe.\n, • Complex Data Analysis: Advanced Excel skills and experience managing high-volume reconciliations involving thousands of unique portfolio codes.\n, • Stakeholder Management: Proven ability to work across departmental boundaries (Finance, Research Offices, and Academic Schools) to resolve systemic process issues\n\n \n Please note you will receive an automated response advising you that we have received your CV. \n Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. \n We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

2yr Contract (likely to extend)Job Purpose The Financial Controls Manager acts as a primary link between the University of Edinburgh (the parent entity) and its various subsidiary companies. The primary focus of this role is to create a reporting framework to ensure the robust financial oversight of the University's subsidiary companies and create clear and succinct financial health check on each of the individual company's setting out the financial position to budget and forecast, a narrative on cash and intercompany transactions to the University's senior financial leadership team and the Subsidiary Oversight Group. The role will also seek to streamline group-wide reporting, and be proactive in identifying, supporting and resolving financial matters through consistent communication and regular meetings with the company leadership teams.Main responsibilities1. Subsidiary Oversight \n\n • Serve as the primary finance link for the University subsidiary companies, fostering collaborative relationships to ensure timely and accurate financial data and reporting flow to the parent entity.\n, • Act as a bridge between subsidiary stakeholders and the University's finance team to ensure the University has a clear line of sight on the group-wide financial position.\n, • Be proactive by working directly with finance colleagues in the subsidiaries regarding financial reports and reconciliation requirements.\n\n 1. Intercompany Financial Control \n\n • Working with the Financial Accounting team, will provide senior oversight for the portfolio of intercompany accounts, ensuring they are fully reconciled and reviewed.\n, • Monitor completion trends and quality for intercompany reconciliations, identifying and resolving unexplained variances or suspense account items that affect the group position.\n, • Work closely with the Senior Financial Accountant to provide a consolidated view of intercompany exposure and status for the Monthly Balance Sheet Review Meeting and onward reporting to the Subsidiary Oversight Group.\n\n 1. Group Reporting & Compliance \n\n • Support the Subsidiaries oversight group to provide assurance that subsidiary companies operate within the agreed financial framework embedded into the revised subsidiary policy framework,\n, • Work with the Financial Planning and Analysis team to work towards monthly "Group" Management Accounts.\n, • Assist the Interim Group Financial Controller to ensure subsidiary companies are tax efficient and use gift aid for benefit of the University Group,\n, • Support the preparation of financial performance (management Accounts and forecasts) for both each company and a consolidated position to inform the overall University Group,\n, • Highlight any performance risks, any direct or indirect tax risks, highlight any liquidity concerns or other regulatory or compliance risks to the University Senior finance leadership team.\n\n Knowledge Skills and Experience \n\n • Professional Qualification: CCAB qualified accountant (or equivalent) with significant experience in a complex, multi-entity environment.\n, • Group Accounting Expertise: Strong technical knowledge of intercompany eliminations, group financial control, and parent-subsidiary reporting requirements.\n, • Influencing & Partnering: Proven ability to act as a Business Partner, influencing stakeholders in external or semi-autonomous entities (subsidiaries) to adhere to central deadlines and standards.\n, • System Proficiency: Advanced experience with large-scale ERP systems (specifically Oracle/P&M) and the ability to navigate complex reporting modules.\n, • Problem Solving: Demonstrated experience in diagnosing process gaps and implementing permanent fixes for recurring financial discrepancies.\n\n \n Please note you will receive an automated response advising you that we have received your CV. \n Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. \n We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Your new company Our client is a highly respected and long-established independent accountancy practice with a strong presence in the Scottish market. Known for delivering a personal and director-led service, the firm has built an excellent reputation for supporting owner-managed businesses, entrepreneurial companies, charities, and not-for-profit organisations across a broad range of sectors. The firm has invested significantly in creating a modern working environment, operating from a purpose-built office designed to encourage collaboration, innovation, and team engagement. Despite its continued growth and professional success, the practice has retained a genuine family feel, where employees are valued as individuals and teamwork sits at the heart of the culture. This is an excellent opportunity to join a friendly and supportive business that places equal importance on client service and employee wellbeing. Your new role As an Audit Senior, you will play a key role in the delivery of audit and assurance assignments for a varied portfolio of clients. You will be responsible for planning and leading audits on-site and remotely, overseeing fieldwork, reviewing work completed by junior team members, and acting as a key point of contact throughout the engagement process. Working closely with managers and partners, you will build strong client relationships and gain exposure to a diverse range of industries and business structures. In addition to audit assignments, you may also have the opportunity to support wider accounts and advisory projects, giving you broader exposure and allowing you to develop a well-rounded skill set. You will also contribute to the development of junior staff through ongoing coaching and mentoring, helping to maintain the firm's high standards while fostering a collaborative and positive team environment. What you'll need to succeed To be successful in this role, you will be ACA or ACCA qualified, or approaching qualification, with previous audit experience gained within an accountancy practice environment. You will possess strong technical knowledge, a proactive approach to problem-solving, and the ability to manage multiple assignments and deadlines effectively. Excellent communication skills are essential, as you will regularly engage with clients, colleagues, and senior stakeholders. The ideal candidate will be someone who enjoys working as part of a close-knit team, takes pride in delivering exceptional client service, and is looking to develop their career within a supportive and forward-thinking practice. What you'll get in return In return, you will join a firm that genuinely values work-life balance and employee wellbeing. One of the standout benefits is a condensed four-day working week, providing greater flexibility and allowing you to enjoy a better balance between your professional and personal commitments without compromising on career progression. You will also benefit from working in a modern, purpose-built office alongside a friendly and collaborative team that has retained a genuine family feel. The firm offers a competitive salary and benefits package, ongoing professional development, mentorship from experienced leaders, and clear opportunities for career progression within a growing and ambitious practice. This is an outstanding opportunity for an Audit Senior seeking a role where they can continue to develop professionally while enjoying a supportive culture, modern working environment, and an excellent approach to work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. We are looking for a Refrigeration Engineer who wants to work in a diverse role where no two days are the same. Due to an increase in upcoming projects, there is now a need for a Refrigeration Engineer to join this highly successful and forward-thinking organisation. The Refrigeration Engineer, will be responsible for: Install, service, and repair commercial refrigeration systems Diagnose faults and carry out effective breakdown repairs Ensure all work meets industry regulations and internal safety standards Communicate clearly with clients and internal teams regarding work completed and recommendations Maintain accurate records and documentation To be successful for this Refrigeration Engineer role you must have: Candidates must hold a current, valid F-Gas Certificate (applicants without this will not be considered) The ideal applicant will possess 10 years'+ experience working in the commercial refrigeration sector, specifically within restaurants and hospitality environments Strong understanding of commercial refrigeration systems in the foodservice/retail sector * Full UK driving licence If you feel you have the necessary skills set and experience to perform this Refrigeration Engineer role, and you are interested in an opportunity offering unparalleled career development, please apply now

Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Do you love bringing events to life and creating engaging marketing campaigns that people actually notice? We're looking for an organised, creative and enthusiastic Events & Marketing Executive to join our client’s team. This is an exciting opportunity to take ownership of a varied role where no two days are the same. From planning and delivering high-profile industry events to creating engaging social media content and marketing campaigns, you'll play a key role in supporting our members and raising the profile of the organisation. Success in this role isn't just about delivering great events. It's about building lasting relationships, securing sponsorship, increasing participation and identifying new opportunities to grow our events programme. Let's keep it simple... Can you answer YES to the following? Do you have experience planning and delivering successful events from concept through to completion? Are you confident managing multiple projects and deadlines without compromising on quality? Are you confident networking with businesses, building relationships and securing sponsorships and partnerships for events? Are you comfortable coordinating speakers, exhibitors and event logistics? Do you have experience creating engaging content for LinkedIn, X, Instagram and other social media platforms? Can you develop marketing campaigns that increase engagement and promote events effectively? Are you confident writing professional marketing copy, presentations and website content? Do you enjoy analysing campaign performance and looking for ways to improve results? Are you highly organised, proactive and able to work independently while contributing to a small team? Do you have excellent communication skills and enjoy working with people at all levels? Are you confident using Microsoft Office and a range of digital tools? If that sounds like you, we'd love to hear from you. What's in it for you? Salary: £30,000 Death in Service Benefit Critical Illness Cover Hours: 9.00am–5.00pm (flexibility required for events) Working within an Edinburgh office, 5 days per week A supportive and collaborative working environment Ongoing opportunities to develop your skills and career * Occasional travel across Scotland with all expenses covered Ready for your next challenge? If you're passionate about events, marketing and building strong professional relationships, this could be the perfect opportunity to make a real impact. We'd love to hear from you

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh. If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards £26,800 per year Monthly performance bonus of up to £70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Store Manager Location: Edinburgh Salary: £29,500–£32,000 plus bonus Hours: 40 hours per week Overview of Position Are you a hands-on retail leader with strong technical skills, a passion for technology, and a drive to deliver results? At iSmash, we help customers get back online fast when their devices fail. We combine technical expertise with genuine care to turn a stressful moment into a positive experience. We are looking for a confident and driven Store Manager to take full ownership of a busy repair store. In this role, you will balance leadership, commercial performance, and hands-on technical work. This role reports to the Field Support Manager. What makes us different? Since launching in 2013, iSmash has grown to 37 locations across the UK, We offer a lifetime warranty on screen repairs and are proud to be part of Assurant, a Fortune 500 company supporting over 300 million customers worldwide. Our mission is simple, to help millions of devices stay loved. Join a fast-growing business with strong global backing, real progression opportunities, and a supportive, people-first culture. With new stores opening in cities across the UK, there’s never been a more exciting time to join iSmash What will be my duties and responsibilities in this job? Lead, motivate, and develop a high-performing team through coaching and regular feedback Create a positive and supportive environment where colleagues feel valued and engaged Deliver exceptional customer experiences through professional and solution-focused service Take full ownership of store performance, including sales, KPIs, and profitability Ensure smooth day-to-day operations, maintaining high standards of execution and safety Take a hands-on role in completing high-quality repairs on smartphones and tablets Oversee repair workflow, ensuring quality, efficiency, and turnaround times Manage stock, including repair components and accessories Handle escalated customer issues and ensure positive outcomes Build local partnerships to drive footfall and grow brand awareness What are the requirements needed for this position? Ability to lead, engage, and develop a team while leading from the front Confidence balancing hands-on technical work with management Strong problem-solving skills and attention to detail Commercial awareness and focus on delivering results Organised and able to manage multiple priorities including repairs and customers Clear and confident communication skills with a customer-first approach What other skills/experience would be helpful to have? Broader experience across device repairs Experience in Assistant Manager or Store Manager roles Knowledge of the telecoms or mobile technology sector Experience managing stock, KPIs, or promotional activity Interest in technology and problem solving Experience supporting or mentoring others in technical skills Ready to make a difference? Join iSmash and help create a world without tech stress

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers! Have a good trip, and see you soon

Dutch Customer Service Advisor Location: Edinburgh Salary: £26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor, you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor, you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor. Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of £26,800 per annum. Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. #edinburgh #call centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

At CrossReach, we believe every child deserves the opportunity to thrive. We are currently seeking caring, enthusiastic, and resilient Children’s Workers to join our dedicated team supporting children and young people with disabilities. Working in one of our specialist services, you’ll play a vital role in providing a safe, nurturing, and stimulating environment for children with a range of additional support needs, including physical, learning, and complex disabilities. \n In this rewarding role, you will provide person-centred care tailored to each child’s individual needs. This includes supporting with personal care, communication, emotional wellbeing, and daily activities that promote independence and self-esteem. You’ll be working closely with families, therapists, and other professionals to ensure the best outcomes for each child. Creativity, warmth, and a sense of fun are essential, as you’ll be helping to build confidence and create meaningful experiences in each child’s life. \n We’re looking for someone with a genuine passion for working with children with disabilities. While experience in a similar role is desirable, it’s not essentialwhat matters most is your empathy, patience, and willingness to learn. You should be comfortable working both independently and as part of a team, with flexibility to work evenings and weekends as needed. An SVQ Level 3 in Social Services (Children and Young People) is ideal, but if you don’t have it yet, we’ll support you to achieve it. \n This is your chance to be part of a respected, values-driven organisation with over 150 years of experience in social care and to make a real difference in the lives of children who need it most. \n We also offer you a range of benefits that you would expect from an organisation that support others. \n Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. \n But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. \n CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. \n Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. \n As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. \n This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. \n We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. \n We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. \n Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it’s right for you. It may also help you identify any adjustments or support that would enable you to do your best work. We welcome conversations about what you personally need to work within our services, and we’re committed to making reasonable adjustments to support you where possible. \n If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk \n Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. \n ADDITIONAL INFORMATION FOR CANDIDATES \n * Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process \n * CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. \n * Deadline: Posts close at midnight on the indicated date. \n * Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain \n * To view our accessibility statement, please click here. CrossReach Accessibility Statement \n * Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message. \n * Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. \n * Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub \n * Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. \n * Amendments: Once you have submitted your application form, you will be unable to make any amendments. \n

Our CrossReach Counselling and Recovery team are a values-led team committed to delivering high-quality therapeutic support to individuals facing emotional and psychological challenges. Through compassionate, ethical and professional practice, we aim to provide life-changing, life enhancing services. We work collaboratively to create safe spaces for healing and growth - empowering clients to navigate their journeys with dignity and hope. \n As a Volunteer Counsellor with CrossReach in our Bluebell Perinatal Service, you will be providing a professional counselling service to clients. We will provide you with the necessary training that allows you to practice within our guidelines. We will also offer you the necessary training needed when you join the team. \n If you would like to volunteer with us as a counsellor, we ask that you have completed a diploma in counselling or are currently undergoing a counselling diploma and have completed your readiness to practice. For our perinatal services we also ask that you have completed a minimum of 50 clinical hours. If you would like to see clients online, we also ask that you have completed an ACTO approved online training course. We will discuss at interview the number of clients you will see, completion of your associated case work and your availability to attend our group supervision along with the number of hours of clinical hours that you can volunteer for. \n If you join us as a volunteer counsellor we will ask that you provide us with the name and contact details of your external supervisor. \n Once you have passed your interview stage, we will apply for a PVG Membership for you, whether this be a new membership or an update to an existing membership. \n CrossReach Counselling is an organisational member of COSCA and adheres to COSCA’s Statement of Ethics and Code of Practice. All our practitioners are either, qualified and registered with a Professional Standards Authority (PSA) recognised professional body (e.g. BACP, COSCA, BAAT, UKCP), or in the process of gaining their qualification. The PSA assesses organisations that register health and social care practitioners ensuring your practitioner meets your needs. \n CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. \n Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. \n As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. \n This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. \n We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. \n We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. \n If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk \n Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. \n ADDITIONAL INFORMATION FOR CANDIDATES \n * Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process \n * CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. \n * Deadline: Posts close at midnight on the indicated date. \n * Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain \n * To view our accessibility statement, please click here. CrossReach Accessibility Statement \n * Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message. \n * Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. \n * Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub \n * Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. \n * Amendments: Once you have submitted your application form, you will be unable to make any amendments. \n

A fantastic opportunity for a Groups and Events Executive to join our Cluster Commercial Office at InterContinental Edinburgh the George and Kimpton Charlotte Square Hotel on a Full-Time contract! At Kimpton, we are all about being yourself – we pride individuality and being the best version of you. Our meticulously designed Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel. Whereas InterContinental® Edinburgh The George Hotel, is full of culture and has been serving guests since 1881, so we know what it takes to provide an amazing guest experience and just as importantly, to ensure our Team Members are happy. So, what does our Groups and Events Executive get in return for bringing the InterContinental life to our guests? Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme! As a Groups and Events Executive, you will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets. Given the nature of this role it’s important that you have some Groups, Meeting & Events experience. Whether you have previously worked in a hotel or destination venues, work in Sales administration role, this may be the role for you! Your main responsibilities as a Groups and Events Executive will be: Liaise with clients to ensure that accurate details for each event & reservation are obtained To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Establishing client requirements and identifying how the hotel can facilitate their needs Responding to all M&E enquiries in-line with company standard Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible Accurately inputting all enquiries into Sales and Catering system Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require Actively working as part of a team to achieve the department objectives and budget Actively consider prevention, recovery, and investigation of any complaints At IHG, we believe there’s Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business). You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today

Location: Central Belt Scotland (Glasgow, Edinburgh, Stirling & surrounding areas) Salary: £24,000–£30,000 DOE + Overtime + Training + Career Progression Full-Time | Permanent Looking for More Than Just a Job? Want a career where you're out and about, working with the latest technology, learning new skills, and making a real difference every day? We're looking for a Junior Fire & Security Service Engineer to join our growing team across Scotland's Central Belt. Whether you're recently qualified, have some hands-on experience, or simply have a strong interest in engineering and technology, we'll provide the training and support to help you build a successful career. This is a great opportunity for ambitious young people who enjoy problem-solving, practical work, and technology. What You'll Be Doing Assisting with the servicing and maintenance of fire alarms, CCTV, access control, and intruder alarm systems. Learning from experienced engineers while gaining industry-recognised qualifications. Diagnosing faults and helping carry out repairs. Visiting a variety of customer sites, from offices and schools to retail and industrial premises. Using tablets and mobile technology to complete job reports. Providing excellent customer service and representing the company professionally. Working safely and following industry standards at all times. What We're Looking For A positive attitude and willingness to learn. Interest in technology, electronics, engineering, or hands-on trades. Good communication and people skills. Reliable, motivated, and keen to develop professionally. Full UK driving licence (or close to obtaining one). * Previous experience in engineering, electrical work, telecoms, IT, maintenance, or a related field is beneficial but not essential. What You'll Get 🔥 Full training and ongoing support from experienced engineers 🚗 Company vehicle provided after successful training period 💰 Competitive salary with regular overtime opportunities 📈 Clear career progression into Service Engineer, Installation Engineer, or Senior Engineer roles 🎓 Industry-recognised training and certifications 📱 Company phone, tablet, tools, and uniform provided 🏆 Performance incentives and development opportunities 👥 Friendly, supportive team environment Why This Role? The fire and security industry is one of the UK's fastest-growing technical sectors. Skilled engineers are in high demand, and this role offers a clear pathway into a well-paid, long-term career without the need for a university degree. If you're practical, motivated, enjoy working with technology, and want a career where no two days are the same, we'd love to hear from you. Apply now and start building your engineering career with a company that invests in your future

Dutch- Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in Dutch, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a Dutch- Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Dutch-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Dutch-Speaking Customer Service Advisor Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Dutch-Speaking Customer Service Advisor : German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Russian-Speaking Customer Service Advisor Join a Global Travel Brand & Help Customers Explore the World! Edinburgh £26,800 per annum + Monthly Bonus Full-Time - 37.5 Hours Per Week, Monday to Friday 8am - 4:30pm. Please note there will be required flexibility to work weekends if the client requires. Are you fluent in Russian and English and passionate about delivering exceptional customer service? We're looking for enthusiastic, customer-focused individuals to join one of the world's leading online travel companies. Every day you'll help customers with their travel plans, from hotel bookings and flight enquiries to resolving issues and creating memorable experiences. If you enjoy helping people, thrive in a fast-paced environment and want genuine opportunities to develop your career, we'd love to hear from you. What You'll Be Doing Deliver outstanding customer service in both Russian and English via phone, live chat and email. Assist customers with hotel bookings, flight enquiries and a variety of travel-related questions. Take ownership of customer queries from start to finish, ensuring every issue is resolved efficiently. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining exceptional quality. Navigate multiple systems confidently to find solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English (spoken and written). Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage several live chats. A positive attitude with the ability to remain calm under pressure. Motivated to learn, develop and build a long-term career. Experience within the travel industry is beneficial but not essential. What's In It For You? 33 days annual leave (including bank holidays). Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations, recognition awards, free lunches, games and seasonal social events. Why Join Us? This is more than just a customer service role. You'll become part of a friendly, supportive team within a global travel business that invests in its people. Whether you're looking to develop your customer service career or take your first step into the travel industry, you'll receive excellent training, ongoing support and opportunities to progress. If you're fluent in Russian, enjoy helping people and are looking for your next exciting opportunity in Edinburgh, we'd love to hear from you. Apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

As a Support Worker in our Transition Service, you will play a key role in supporting young adults as they take their first steps into life after school, building confidence, independence and real community connections. This is a community-based role supporting school leavers, typically aged 16 to early 20s, as they move into adulthood. You will support them to get out and about, try new things, build routines and develop the skills they need for the next stage of their lives. This role is worked Monday to Friday, providing consistency at an important stage of transition. What your day will look like • Supporting small groups of young adults out in the community, including things like trampolining, going for coffee, the gym or trying new activities, • Helping individuals build confidence, independence and social skills, • Encouraging people to take part in things they enjoy and feel comfortable with, • Supporting people to manage changes in routine and new experiences, • Working both as part of a team and at times on a one-to-one basis, • Supporting individuals with distressed or challenging behaviour in a calm and respectful way, • Building positive relationships and creating a safe, supportive environment, • Keeping accurate records and contributing to support planning About you This role could be right for you if you are reliable, patient and genuinely motivated to support young people at an important stage in their lives. Experience working with young adults, particularly those aged 16 to early 20s, or supporting people with challenging behaviour would be helpful, but it is not essential. We are open to people who bring the right values and are willing to learn. You are confident working in the community, can use your initiative, and are comfortable supporting individuals both in small groups and on a one-to-one basis. You understand that every person is different and are committed to delivering support that is person centred and respectful. You will be required to join the PVG Scheme and register with the SSSC. What we offer • A supportive team environment where you are not left to figure things out alone, • Ongoing training and development, • The opportunity to build meaningful relationships and see real progress, • A structured working pattern, Monday to Friday If you want a role where you can support young people to build confidence, independence and a life beyond school, we would welcome your application. Apply now to be part of a service that focuses on real outcomes and real community connection. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message., • Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates., • Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub, • Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain., • Amendments: Once you have submitted your application form, you will be unable to make any amendments.

In this role, you will play a key part in strengthening the financial integrity of the organisation by leading and managing the monthly Balance Sheet reconciliation process and providing assurance on the internal control environment, which includes: Working as a manager within the Compliance and Accounting Control team with responsibility for managing monthly reconciliations Provide additional leadership capacity to the team to oversee the monthly balance sheet reconciliation process, ensuring timely and robust financial control Responsible for addressing reconciliation issues, specifically to be able to undertake root cause diagnostics, implement permanent fixes in the underlying process that improve the efficiency and effectiveness of the reconciliation process but which also increases the level of internal control assurance on an ongoing basis Identify and resolve aged items and ensure errors or misstatements are cleared promptly Review, recommend and implement bespoke reconciliation software solutions to improve the automation and timeliness of reconciliations Collaborating with colleagues at all levels and across all areas, offering guidance on financial accounting and control matters, and fostering strong relationships with both internal and external stakeholders; Promoting the consistent application of financial policies and procedures to ensure alignment with external standards and internal institutional policies Main responsibilities Balance Sheet Reconciliations: in the preparation and review of monthly reconciliations, ensuring all reconciliations have supporting documentation, investigate and resolve reconciling items and aged balances, clear historic unreconciled differences, maintain audit schedules and audit trails. Financial Control: Ensure integrity and accuracy of the general ledger, support month-end and year-end close processes, monitor suspense, accrual, prepayment, and control accounts, identify control weaknesses and recommend improvements, ensure compliance with accounting policies and procedures. Analysis and Investigation: Analyse unusual movements or variances in accounts, review trends and identify risks or errors, perform root-cause analysis on discrepancies, work with operational teams to resolve underlying issues. Audit and Compliance: Provide supporting evidence for internal and external auditors, ensure reconciliations meet audit standards, support statutory accounts preparation, assist with compliance around VAT, payroll, treasury, or tax reconciliations where relevant. Stakeholder Engagement: Liaise with AP, AR, payroll, treasury, tax, and operational teams, communicate outstanding issues and actions clearly, Escalate material risks or unresolved items. Planning & Organising Organise and manage your own workload and that of direct reports on a daily, weekly, and monthly basis to ensure that period-end and year-end deadlines are consistently met. Balance competing demands from various areas, including Compliance and Accounting, finance business partners, and other finance teams, while also addressing external demands such as audits and investment custodians. Lead or actively participate in cross-team projects and initiatives, representing Compliance and Accounting and advocating for robust financial accounting processes and controls. Decision Making Contribute to setting financial priorities in alignment with the team's overall objectives, considering the impact on both the team and the broader organisation. Apply a thorough understanding of relevant financial policies and processes, and effectively communicate these to both technical and non-technical colleagues across the organisation. Evaluate potential risks associated with financial decisions and implement strategies to mitigate them.Education, Qualifications & Training Essential - CCAB (or equivalent) professionally qualified accountant with a minimum of five years post qualified experience Desirable - High proficiency in Excel, including ability to create functions and formulas Knowledge and Experience Essential:- Significant senior level experience of Balance Sheet reconciliations in a high value, high volume organisation Experience and understanding of financial controls and audit requirements in large and complex organisations Financial and statutory accounting experience, in particular reporting under FRS 102 and Charities SORP Excellent communication and relationship-building skills to effectively partner with stakeholders and promote collaborationDesirable:- Background in external audit or experience managing external auditor relationships. Experience with large accounting systems (e.g., Oracle Fusion) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and another language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers. Have a good trip, and see you soon

As a Care Worker, you'll support older people to live with dignity, independence and comfort. From helping with daily routines and personal care to providing encouragement and companionship, you'll play an important role in helping residents live well and feel valued. Whether you're experienced in care or considering a completely new career, we'll provide the support, training and development opportunities you need to succeed. What you will do • Support residents with personal care and day-to-day living, • Assist with meals and promote nutrition and hydration, • Encourage independence and individual choice, • Help residents stay active and engaged in daily life, • Build positive relationships with residents and their families, • Work as part of a team to deliver person-centred care, • Maintain accurate records and follow care procedures About you You will be kind, dependable and committed to helping others. You'll enjoy working with people and understand the importance of treating everyone with dignity, respect and compassion. Previous experience in care is welcome but not essential. We're equally interested in people with the right values, a positive attitude and a willingness to learn. You will hold, or be willing to work towards, an SVQ Level 3 in Social Services and Healthcare. This role requires membership of the PVG Scheme and registration with the SSSC. Why work with us? At CrossReach, you'll be supported to learn, develop and grow your career while making a genuine difference in the lives of others. Ready to start a career that matters? Apply today and join our caring team. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message., • Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates., • Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub, • Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain., • Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Flexible Opportunity (Full or Part-Time) Looking for a flexible opportunity that fits around your life — whether you’re seeking full-time or part-time work? Imagine running your own local business, close to home, working at your own pace and around your lifestyle and commitments. This opportunity allows you to be self-employed while benefiting from a proven business model and ongoing support. The Role You’ll visit customers in their homes to: Advise on a range of home improvement product solutions Measure and provide tailored recommendations Place orders and manage customer relationships Return to install products once manufactured, ensuring a high-quality finish every time No previous experience is required. Most people who succeed in this role start without industry experience and develop their skills through structured training and ongoing support. If you’re approachable, confident communicating with people, and passionate about delivering excellent service, you’ll be well suited to this opportunity. Why This Opportunity Works You’ll enjoy the benefits of working for yourself, without being on your own: Customers are provided for you — no need to self-generate leads High customer conversion rates Focus on delivering outstanding service and repeat business Flexible working hours — manage your own diary and workload Training & Support You’ll receive a comprehensive support package designed to set you up for long-term success, including: Full professional and practical training as you start and grow Ongoing local business and management support A complete sales toolkit, including product samples, tablet, and software A full installation toolkit, including measuring equipment and tools * Branded clothing and personalised marketing materials to present a professional image Apply online today and discover whether this opportunity is the right fit for you

Mobile Vehicle Technician Franchised Mobile Service Team - Edinburgh Area To £44,000 OTE Our client, a highly regarded main dealer is seeking a motivated Mobile Vehicle Technician to join their busy Mobile Service Team. They are a 24/7 operation so can offer hours to suit you. For the right candidate this position will offer: Exceptional career progression with fantastic earnings potential Start and finish on your driveway Performance Related Bonus 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Industry leading package Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website Toolbox Insurance During your first 12 months of Employment, you will be trained to IMI Level 3 in Electric Vehicle Maintenance and repair to ensure your skills remain relevant throughout your career. About You: Happy to drive to a range of locations daily and flexible with hours of working. To be able to carry out a full range of repairs of mechanical diagnostic and service work To deliver high standards of technical advice, service and maintenance to all customers. Own a full valid driving license, an NVQ level 3, City & Guilds or equivalent for a minimum of 1 year. 45 hours Mon - Fri Occasional Saturdays Upto £44k OTE Ready for a change?? Apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Lead a service that changes lives \n Parenthood can be a time of joy, but it can also bring significant emotional and mental health challenges. At CrossReach's Bluebell Perinatal Service, we provide compassionate, professional counselling and infant mental health support to families during the perinatal period, helping people navigate some of life's most vulnerable moments. \n We are seeking an experienced and inspiring Counselling Manager to lead our specialist perinatal counselling service during a period of maternity leave cover. This is a unique opportunity to guide a highly skilled therapeutic team, shape service delivery and help ensure families receive the support they need to flourish. \n Whether you are looking for a fixed-term leadership role or a secondment opportunity to broaden your experience, we would welcome your application. \n What You'll Do \n As Counselling Manager, you will provide leadership, clinical oversight and operational management for the Bluebell Perinatal Service. You will support colleagues to deliver high-quality, person-centred counselling while ensuring the service continues to develop, innovate and achieve positive outcomes. \n What your role will involve \n * Leading and supporting counsellors, senior counsellors, volunteers and early years team to deliver a high-quality, specialist counselling service \n * Creating a safe, inclusive and reflective team culture where openness, trust and shared values are central \n * Providing regular supervision, coaching and performance support to encourage professional growth and wellbeing \n * Supporting service development and continuous improvement, involving your team in shaping how services evolve \n * Ensuring professional, ethical and legislative standards are met at all times, including safeguarding and data protection \n * Using management information and KPIs to support effective decision making and service planning \n * Working collaboratively with internal teams and external partners to strengthen service delivery and outcomes \n * Deputising for the Managing Coordinator when required to ensure continuity of leadership \n About you \n You will be a collaborative and compassionate leader who understands how to support people while maintaining high professional standards. You will have experience leading and developing teams within a counselling or therapeutic environment, with a strong understanding of the professional standards that underpin safe, ethical and effective counselling services. You will be confident managing service development, quality improvement and performance, able to balance compassion with accountability. You will be comfortable using IT systems, including Microsoft 365, and be a member of the PVG Scheme or willing to undertake the necessary checks. \n Desirable \n * A recognised counselling or therapeutic qualification \n * Experience providing clinical supervision or supporting reflective practice \n * Registration with a relevant professional body \n * Experience working within a counselling agency, health, education or voluntary sector setting \n * Additional specialist, supervisory or management training \n This is an opportunity to lead a dedicated team making a real difference to families during one of the most important periods of their lives. If you're an experienced counselling leader who is passionate about delivering high-quality therapeutic services and supporting others to thrive, we'd love to hear from you. \n Apply today and help us continue providing compassionate, life-changing support through the Bluebell Perinatal Service. \n We also offer you a range of benefits that you would expect from an organisation that support others. \n Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. \n But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. \n CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. \n Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. \n As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. \n This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. \n We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. \n We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. \n Workplace and Role Accessibility Supplements (attached below) - This guide outlines the physical, environmental, and location based aspects of the role to help you understand how the work is carried out and whether it’s right for you. It may also help you identify any adjustments or support that would enable you to do your best work. We welcome conversations about what you personally need to work within our services, and we’re committed to making reasonable adjustments to support you where possible. \n If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk \n Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. \n ADDITIONAL INFORMATION FOR CANDIDATES \n * Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process \n * CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. \n * Deadline: Posts close at midnight on the indicated date. \n * Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain \n * To view our accessibility statement, please click here. CrossReach Accessibility Statement \n * Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message. \n * Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. \n * Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub \n * Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. \n * Amendments: Once you have submitted your application form, you will be unable to make any amendments. \n

Bank Porter | Edinburgh | Private Hospital | Flexible working hours | Competitive hourly rate plus excellent benefits Spire Murrayfield Hospital is recruiting for a bank Porter to support the maintenance of the hospital. The shifts are between 6am and 9pm and will include Saturdays. This position is not patient facing and predominantly covers logistics. Contract Type: Bank/Zero hours Duties And Responsibilities (not limited to): To collect and deliver clean and dirty linen Responsible for the teams safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy WM01 To assist with the general security of the hospital and associated grounds and report any security problems to the Senior Management team Report any maintenance issues to the Maintenance department via Pirana To undertake driving duties as requiredWho We're Looking For? - A clean driving licence is essential - Good communication and organisational skills - Excellent customer care skills - Ability to work without supervision - Caring and sympathetic - Ability to work evenings, nights and weekendsBenefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward.Our Values - We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating togetherOur people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people.Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Turkish (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Have a good trip, and see you soon

At Air Apps, we believe in thinking bigger - and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal, in 2018 - and now with offices in both Lisbon and San Francisco - we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management - and change lives along the way. As a DevOps Engineer – Backend, you will play a key role in designing, automating, and maintaining the infrastructure that powers our backend systems. You’ll work closely with developers to streamline deployments, improve scalability, and ensure our services are reliable, secure, and cost-effective. By building efficient CI/CD pipelines, managing cloud environments, and enforcing infrastructure best practices, you’ll enable our teams to deliver high-quality features quickly and confidently. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Design, implement, and maintain CI/CD pipelines to automate build, test, and deployment processes. Manage and optimize cloud infrastructure on AWS, Azure, or Google Cloud Platform (GCP). Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Pulumi. Deploy and manage containerized applications using Docker and Kubernetes. Monitor system performance, identify bottlenecks, and improve infrastructure reliability. Establish and enforce security best practices, including identity management, logging, and vulnerability management. Work with development teams to improve deployment efficiency and troubleshoot infrastructure issues. Optimize cloud resource utilization to ensure cost-effectiveness and scalability. Automate infrastructure provisioning, configuration management, and system maintenance. Stay up-to-date with emerging DevOps technologies, tools, and best practices. Around 3+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Engineering. Strong expertise in CI/CD tools (Jenkins, GitHub Actions, GitLab CI, CircleCI, ArgoCD). Experience with cloud services (AWS, Azure, or GCP) and serverless computing. Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Pulumi. Hands-on experience with containerization and orchestration (Docker, Kubernetes, Helm). Strong knowledge of Linux-based systems, networking, and security best practices. Scripting skills in Bash, Python, or Go for automation. Experience with monitoring and logging tools (Prometheus, Grafana, ELK, Datadog). Understanding of cloud cost optimization, scalability, and high-availability architectures. Strong problem-solving skills and ability to work in an agile, fast-paced environment. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

About Air Apps At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. We are looking for a Backend QA Engineer to help ensure the reliability, performance, and scalability of our backend systems. In this role, they will focus on testing APIs, databases, and backend services while collaborating closely with engineers to maintain high-quality standards across our infrastructure. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. The ideal candidate has approximately 2–3 years of experience working with backend technologies such as Node.js and TypeScript and enjoys combining software development practices with quality assurance. They will contribute to test design, automation, API validation, and infrastructure review while helping maintain a strong quality culture within the engineering team. Design and execute tests for backend systems, including APIs, databases, and service integrations. Validate API functionality and performance using tools such as Postman, Swagger, or similar platforms. Test and verify database operations, queries, and data integrity in systems using PostgreSQL or similar relational databases. Collaborate with engineering teams to review pull requests, ensuring code quality and test coverage. Support the development and maintenance of automated tests for backend services. Participate in reviewing backend infrastructure and identifying potential reliability or performance issues. Document and track defects, test cases, and test results using test management tools such as TestRail or similar systems. Work closely with developers and product teams to improve testing strategies and overall product quality. Approximately 2–3 years of experience working with backend technologies, testing, or software development in test roles. Experience with Node.js and TypeScript in backend environments. Familiarity with SQL databases, particularly PostgreSQL, and experience validating database queries and data integrity. Experience testing REST APIs using tools such as Postman, Swagger, or similar API testing tools. Understanding of backend testing practices, including API testing, database testing, and integration testing. Familiarity with test management tools such as TestRail or comparable platforms is beneficial. Comfort reviewing pull requests and backend architecture changes to help ensure quality standards. Strong attention to detail, problem-solving skills, and the ability to collaborate with cross-functional teams. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Urban Sports Club membership to keep you active. Meals 100% free at the office. Pension Fund to support your long-term financial planning. Annual Conference: an opportunity to meet the team, collaborate, and grow together. Apple hardware ecosystem for work. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Role title: Infrastructure and Cloud Services Engineer (Presales Focus) Salary: £50,000 - £60,000 Base Plus benefits Location: Cirencester/Hybrid (Requirements to work on site around the UK and in the office 2 days a week) This is a superb full time Infrastructure and Cloud Services Engineer opportunity to work across core infrastructure, Storage, Virtualisation, private Cloud (Nutanix, VMWare), Azure & Intune. This role will be 75% Pre-Sales and 25% Hands-On. The ideal candidate will have reseller or MSP background and will have worked with a multi-customer base. Your pre-sales/solutions experience will be around Proof of Concept (POC), Solution Design, Customer Facing, and you will also have the ability to do full implementations off the back of the pre-sales when needed. Main client base in in the M4 corridor and down in to London although client travel is minimal. The ideal candidate will be enthusiastic and demonstrate initiative - with an interest in developing technologies and keeping up to date with news skills in your their own time - R&D, exploring new tech etc. As a Presales focussed Infrastructure and Cloud Services Engineer, you will help shape and influence the technical strategy for the company while designing scalable, resilient, and innovative server, storage, and virtualization solutions. This role will lead the technical design and presales activities for infrastructure solutions (compute, storage, virtualisation, hybrid cloud). The role will involve a mix of technical presales and project delivery, primarily supporting customer engagements related to VMware, Nutanix, and cloud services. You will be a key contributor to the design, deployment, and lifecycle management of customer environments, helping our client grow its cloud and infrastructure service offerings. This role offers a pathway to specialise further into solutions architecture or technical sales leadership over time. Ideal experience - • Strong hands-on experience with VMware vSphere, vCenter, and related VMware technologies., • Strong hands-on experience with Nutanix Enterprise Cloud platforms., • Understanding of infrastructure sizing, HA design, backup/DR strategies, and performance tuning., • Good knowledge of hybrid cloud integrations and private cloud designs., • Customer-facing skills with the ability to translate technical requirements into business outcomes., • Experience with Modern Workplace technologies and solutions such as M365, Google Workspace, MS Intune, MDM Tools., • Experience with Azure and/or AWS environments (VM provisioning, storage, networking, IAM, cost control)., • Scripting and automation knowledge (e.g., PowerShell, Python, Ansible)., • Experience with backup solutions (e.g., Veeam, Carbonite, • Understanding of security principles related to infrastructure and cloud services., • Familiarity with enterprise storage technologies (SAN, NAS, HCI)., • Exposure to containerisation technologies (e.g., Kubernetes, Tanzu, Docker) would be advantageous., • Relevant certifications (e.g., VCP, NCP, Azure Administrator Associate, AWS Solutions Architect Associate). This role is ideal for someone passionate about infrastructure and cloud technologies who enjoys the blend of technical consulting and project delivery. You will be joining a fresh, vibrant, and ambitious team, with opportunities to further grow your career in cloud architecture, presales leadership, or technical consultancy. If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco, we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. As a People Operations Specialist at Air Apps, you will be at the heart of our HR and recruiting operations. You’ll ensure smooth and timely delivery of key people-related processes, from recruitment and onboarding to documentation and employee support. You’ll play a critical role in maintaining a compliant, well-organized, and people-first work environment. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Assist with day-to-day HR tasks including payroll coordination, benefits administration, and employee data management. Clarify HR policies and respond to employee inquiries with empathy and accuracy. Support internal HR initiatives, including company-sponsored people programs and team communications. Take ownership of recurring documentation tasks, such as creating and updating internal HR processes, SOPs, and templates to ensure a compliant and well-documented HR environment. Manage end-to-end recruitment tasks including job postings, candidate sourcing, interview scheduling, and process coordination. Collaborate with hiring managers to track progress, provide candidate updates, and maintain momentum throughout the hiring pipeline. Help create a positive candidate experience from first contact to final offer. Coordinate onboarding logistics, welcoming new hires and ensuring a smooth integration into the team. Minimum of 2 years of experience in recruiting, including sourcing, interviewing, and negotiating offers — ideally within a consultancy or fast-paced environment. Hands-on experience with Applicant Tracking Systems, especially Ashby. Proficient in LinkedIn tools, especially LinkedIn Recruiter, and familiar with other sourcing platforms and talent engagement strategies. Experience supporting HR operations such as payroll, benefits, and employee services. Strong attention to detail and organizational skills, with the ability to manage multiple priorities. Familiarity with the Portuguese labor law framework — you don’t need to be a legal expert, but understanding the impact of current regulations on hiring and employee operations is a significant plus. Excellent written and verbal communication in English; Portuguese proficiency is a bonus. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

PR Senior Account Manager / Account Director - Financial Services - £45 - £50K + Bens - Perm - Home-based (Remote), with travel to London (2 days a week) Are you a PR and communications expert looking to make a real impact in the financial services sector? We are seeking a SAM / AD to join the team at a well-established PR firm. Great opportunity to join a growing FS PR agency with real career progression path • Down-to-earth, easy-going work environment without aggressive sales tactics., • Remote team with a collaborative and supportive culture. Key Responsibilities: • Client Support: Write press releases, manage media relations, and build strong client relationships., • AI and Business Management: Oversee the implementation and management of AI tools to streamline business operations., • New Business Development: Generate leads by attending events and conferences (no cold calling). Requirements: • Proven experience in PR and communications, preferably within the financial services sector., • Strong writing and media relations skills., • Familiarity with AI tools and their application in business management., • Excellent interpersonal and networking skills., • Ability to work independently and manage multiple projects., • Located relatively close to London, with the ability to commute for meetings (2 days a week)., • A self-starter who is not afraid of a challenge. Benefits: • Competitive salary and performance bonus., • Opportunity for professional growth, • Flexible working arrangement (home-based)., • Supportive and collaborative work environment.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Fraud Strategy & Analytics team works cross-functionally with Machine Learning, Product, Engineering, and Operations to combat fraudulent activities and to foster a safe platform. We're looking for a new team member to help lead our team’s fraud monitoring and detection efforts and own fraud escalations as we scale internationally. Additionally, this role will work closely with our cross functional partners to help develop our fraud detection and decisioning systems. • Develop strategies for monitoring and preventing fraud across our network, advising on best practices and ensuring the strategies align with risk management goals., • Leverage advanced data analytics to identify loss drivers, derive insights and optimize fraud management strategies, • Report on fraud trends and loss drivers to cross functional partners and senior management, • Quickly respond to fraud rings and ensure issues raised by other teams are addressed in a timely manner, • Work together with our operations team to help limit losses and ensure optimal review volumes, • Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities, • Assist with team planning and goal setting as well as coaching and mentorship of more junior team members, • 7+ years of experience in Fraud Management or a related field preferred with a prior emphasis on analytics., • Product knowledge - Passion to understand how the product works and how to change it to make it more effective, • Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity, • Ability to work later starts several days a week so as to allow for increased overlap with US based colleagues., • Technical skills - Extensive experience writing and analyzing SQL queries; comfort using python or other scripting languages for data analysis, • Communication - Ability to build strong cross functional partnerships and work with a diverse range of teams across the organization. Ability to communicate analyses and recommendations clearly to both technical and non-technical audiences, • Multi-tasking - Strong time management skills and the ability to shift focus on a moment's notice to respond to changes in fraud pressure and tactics, • Industry knowledge - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development., • Bachelor’s degree, or local equivalent, in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired Pay Grade - O Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £133,000 - £173,000 Location - Remote UK #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

PR Senior Account Manager / Account Director - Financial Services - £45 - £50K + Bens - Perm - Home-based (Remote), with travel to London (2 days a week) Are you a PR and communications expert looking to make a real impact in the financial services sector? We are seeking a SAM / AD to join the team at a well-established PR firm. Great opportunity to join a growing FS PR agency with real career progression path • Down-to-earth, easy-going work environment without aggressive sales tactics., • Remote team with a collaborative and supportive culture. Key Responsibilities: • Client Support: Write press releases, manage media relations, and build strong client relationships., • AI and Business Management: Oversee the implementation and management of AI tools to streamline business operations., • New Business Development: Generate leads by attending events and conferences (no cold calling). Requirements: • Proven experience in PR and communications, preferably within the financial services sector., • Strong writing and media relations skills., • Familiarity with AI tools and their application in business management., • Excellent interpersonal and networking skills., • Ability to work independently and manage multiple projects., • Located relatively close to London, with the ability to commute for meetings (2 days a week)., • A self-starter who is not afraid of a challenge. Benefits: • Competitive salary and performance bonus., • Opportunity for professional growth, • Flexible working arrangement (home-based)., • Supportive and collaborative work environment.

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo. The Role The Design team at Addepar shapes investment professionals’ digital experiences. By designing and delivering intuitive, easy-to-use products, we help investment professionals grow their businesses and offer outstanding services to their clients. We take an agile, high-growth approach and champion a client-centered work environment with a focus on constructive feedback and collaboration. We are currently seeking a highly skilled Senior Product Designer to join our Data Management team in the UK. The ideal candidate has a passion for systematic design, scalable information architecture, streamlined workflows, and practical problem solving. You gain a deep understanding of the needs of our personas to advise your design. You enjoy diving into the details and untangling edge cases, while connecting the dots and painting the big picture. You are adept at taking on multiple threads of workstreams at the same time, addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long term vision. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do • Lead all design aspects of a project from start to finish, collaborating within cross-functional agile teams to deliver an elegant, delightful, and cohesive product experience for our users., • Elevate Addepar’s product experience through outstanding displays of interaction design and data visualisation., • Use user research and data to advise design concepts and influence product prioritisation, strategies, and roadmaps., • Contribute to the expansion, evolution, and adoption of the Addepar Product Language design system., • Seek out and embrace feedback from your peers and collaborators. Provide thoughtful feedback, empower, and mentor other designers on the team to do their best work. Who You Are • Ideally you'll have 5+ years of experience working in the field of Product Design, Interaction Design, or UX Design., • A portfolio showcasing proven user-centered design practices and a high degree of design craftsmanship., • Experienced in crafting web products and UI for enterprise users., • Passion in distilling complex use cases and requirements into sophisticated, scalable, optimised design solutions., • Excellent collaboration and communication skills., • A self-starter and a teammate who enjoys working in a fast-paced, agile environment., • Meticulous, with a keen eye for consistency., • Experience working with Figma, our primary design tool., • Experience in the finance industry is not required, but a huge plus. Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes., • Build Together - Collaborate to unlock the best solutions. Deliver lasting value., • Champion Our Clients - Exceed client expectations. Our clients’ success is our success., • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry., • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to _.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. We are looking for a Staff Backend Engineer to join our Grafana Backend Services squad. The Opportunity: The Grafana backend Services squad’s mission is to deliver the best Grafana service to both On-Prem and Cloud customers in a unified, end-to-end manner, from ownership of the API codebase all the way to operation of its components. Today, this means taking charge of multiple components such as the Grafana Backend API itself and the CLI tool, but also all the orchestration infrastructure required to deliver Grafana at the scale of our Cloud product. What You'll Be Doing: • Work with your team to deliver new functionality, then use the results to iterate and improve, • Contributing to and reviewing design documents for upcoming features, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Take an active role in influencing our roadmap and your career objectives, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions, and collaborate with the team, • Regularly sharing ideas and knowledge across a vast array of technical ideologies and mindsets, • Working closely with the other squads in the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: • Have solid backend development experience, ideally with Go, • Good understanding of storage solutions with an emphasis on relational databases like MySQL, SQLite, and Postgres, • Care deeply about developer and user experience and the quality of the products that you work on, • Have experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way, • Have experience writing clean, robust, and performant software that is easily maintained by others, • Have experience with mentoring junior engineers in a collaborative but asynchronous environment, • Enjoy working on complex solutions – Grafana is a highly technical solution and has avid followers who rely on it every day and care deeply about their workflows., • Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively Bonus Points For: • Experience with open-source software and/or commercial open-source companies, • Experience working with Docker and Kubernetes, • Experience with CI/CD, DevOps, or Developer Efficiency work streams, • Been a user of Grafana and Prometheus in operational roles, • Familiarity with being on-call and performing operations/SRE tasks, • Exposure to microservices architecture and distributed systems, or a desire to learn Compensation & Rewards: In the UK, the Base compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work. What Makes You a Great Fit Improve lives everywhere by expanding businesses anywhere. Ready to take your sales game worldwide? At Pebl, we help companies hire, grow, and thrive across 185+ countries without borders holding them back. We’re looking for a driven Account Manager to help companies of all sizes expand their global footprint and you’ll be the one making it happen. You won’t just hit quota, you’ll exceed it. You’ll identify opportunities, open doors, build champions within organizations, and guide them toward a bold future of global growth. You’ll do it with the backing of a high-growth, high-energy team that values collaboration, creativity, and results. This role is remote-based in London and reports to the Vice President of Regional EMEA Sales. How You’ll Make an Impact Own your book. Develop and execute strategic account plans that drive retention, expansion, and long-term growth. Prospect with purpose. Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts. Deliver results. Consistently exceed monthly, quarterly, and annual revenue targets while maintaining accurate, proactive forecasts. Lead with insight. Develop deep expertise in our services, industry landscape, and competitive positioning to confidently advise clients. Collaborate cross-functionally. Partner with Marketing, Operations, Customer Success, and Leadership to maximize account impact. Influence the business. Share client insights and market feedback to shape strategy and keep us ahead of the curve. Let’s Connect If You Have: Have 3+ years of SaaS sales experience, ideally in mid-market or commercial segments, with consistent quota attainment. Have a proven track record of exceeding targets, with the data to back it up. Bring a consultative, strategic selling approach. You diagnose before you prescribe and focus on long-term value creation. Demonstrate strong curiosity and business acumen. You can quickly absorb complex information and translate it into clear, compelling solutions. Show resilience and ownership. You take accountability for results and remain steady through challenges. Have a global mindset and are comfortable working across regions, cultures, and time zones. Are willing to travel (approximately 20%) to strengthen client relationships. Hold a Bachelor’s degree preferred, though demonstrated performance and impact matter most. This isn’t just another sales job. This is your opportunity to help companies go places they never thought possible while accelerating your own career. If you’re ready to lead with energy, think globally, and win big, we want to meet you. Apply now and let’s make magic. Our Commitment to You At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: Flexible Time Off – Take the time you need to recharge. Parental Leave – Support for growing families. Health and Dental Insurance – Where applicable, to cover you and your loved ones. Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. Please visit our career page for _. Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Financial Controller | B2B SaaS Start-up | Fully Remote (UK) Harmonic are delighted to be working with a Software-as-a-Service (SaaS) businesses in their search for a Financial Controller. Operating in the B2B SaaS space, their cutting-edge platform supports a range of businesses including fast growing startups to global brands, helping them to streamline and enhance key operations and deliver measurable impact across teams and workflows. They have attracted major Venture Capital investors with a track record of backing some of the most disruptive and successful tech success stories of the last decade. The business is led by a highly ambitious and bright senior leadership team that promotes empowerment, ownership and accountability. Subsequently, you'll be trusted to work autonomously as a remote employee. They are building a team of smart, passionate, and ambitious people that are excited by the opportunity for growth both personally and professionally as they aim to build the next SaaS success story. The Role: In this role, you'll collaborate closely with a part-time CFO to shape the financial backbone of the business. From tightening internal controls to delivering meaningful insights through data-driven reporting, you'll help ensure the company stays compliant, scales responsibly, and builds lasting value. Responsibilities: • Take full ownership of our financial records and ensure their accuracy, • Oversee a lean finance operations team across billing, payments, credit control, inventory, and cash flow, • Coordinate with external partners (accountants, auditors, tax advisors) to meet statutory requirements in the UK and US, • Contribute to strategic projects and financial planning activities, • Lead month-end close and prepare internal and external reports with the part-time CFO, • Deliver regular financial analysis for sales updates and business reviews, • Manage payroll in collaboration with the part-time CFO, • Oversee our financial systems (e.g. Xero, Spendesk), • Stay on top of regulatory obligations and ensure ongoing compliance, • Guide and support the Accounts Assistant Requirements: • Practice trained qualified accountant (ACA/ACCA) with 2+ year post-practice experience, • Experience in a SaaS/Tech business preferred, • Proven experience in a senior finance role, • Clear communicator and able to build relationships across all levels Salary: £75,000 - £90,000 Main benefits include (not limited to): • Fully remote + flexible working hours, • Discretionary bonus, • Enhanced pension scheme, • L&D budget, • Remote-working allowance, • Healthcare and well-being initiatives Location: Fully remote (UK) At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

About Us Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Please be aware this is a UK-based Remote role, applicants must be a resident of and located within the UK for the duration of their employment. What you'll do Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. We’re looking for a Senior Product Designer to help shape its next chapter. This is a critical role in a product that drives millions in direct revenue every year. You’ll bring deep e-commerce and UX expertise, strong product thinking, and a data-driven mindset to a platform used daily by high-intent guests across web and mobile. You’ll help define the future of booking journeys, conversion pathways, merchandising patterns, upsells, and the core flows that make Book a true competitive advantage. You’ll work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. You’ll operate within our design system while also maturing it. You’ll collaborate tightly with product, engineering, data and commercial teams — bringing clarity to complex problems and moving fast without dropping quality. Topline: We’re looking for a senior, commercially aware designer who understands e-commerce, loves user problems, thinks in systems, and knows how to turn insight into conversion-led product design. Lead end-to-end design for Book across discovery, UX, UI and delivery. Translate business goals, data insights, and hotel requirements into elegant, high-performing booking experiences. Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. Create high-quality flows, wireframes, prototypes and polished UI designs. Contribute to and expand our design system with scalable, reusable components. Work closely with engineering to ensure smooth handover, clarity and high-quality implementation. Support both iterative improvements and larger strategic projects, including the upcoming UX/UI overhaul. Present work with clarity, rationale and evidence — influencing thinking across teams. Champion data-informed, human-centred design and help evolve the product culture. What you'll bring 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms. A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes. Strong UX capabilities: user journeys, interaction design, prototyping, IA. Strong UI craft with a clean, contemporary digital aesthetic. Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions. Comfortable designing for mobile-first experiences and responsive interfaces. Experienced running user interviews, usability tests and research cycles. Systems thinker with experience working within and contributing to design systems. Excellent communication skills — clear, articulate, persuasive. Confident working in cross-functional squads with product and engineering. Calm under pressure, organised, and able to balance detail with speed. Curious, evidence-led and comfortable challenging assumptions. Responsibility, taking ownership of projects, delivering over expectations. What you'll get We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. Strong people and communication skills. Commercially minded. Fast learner, accountable and ambitious. Passionate about detail, data and order. Focused on improving processes and systems. Ability to work under your own initiative in a fast paced environment and industry. Driven to be an expert in our industry and be ahead of our competitors. About us Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: _

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The VX4, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed; instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals of having the VX4 in service by 2030. What to Expect As a Senior Structural Test Analysis Engineer, you will join our expanding Test Team as our novel aircraft development programme advances. Your role will be pivotal in delivering critical data through component, sub-system, and full-scale tests to support design development and certification. A typical day could involve leading complex structural test rig projects for prototype and certification testing, developing test assets from conception to operation, or mentoring junior engineers while driving innovation in instrumentation and test monitoring. You'll operate across our Bristol office, Kemble Test Facility, and with flexibility for home working when appropriate. What You'll Do You will plan and execute structural test campaigns, including development and certification activities for our VX4 aircraft programme. You will lead integration and operation of advanced DAQ and control systems, with particular focus on MTS and LabVIEW platforms. You will design and review instrumentation strategies including strain gauge placement, rosette configurations, and ensure understanding of signal conditioning principles. You will ensure precise load measurement practices with deep understanding of load cells, calibration, and behaviour under varying test conditions. You will lead rig commissioning, safety reviews, and test result interpretation to support design development and certification requirements. You will build collaborative relationships across Structures, Design, and Systems teams to define test needs and drive planning and delivery of rigorous structural tests. You will oversee rig design, instrumentation plans, calibration procedures, and DAQ setup from component-level coupons to full-vehicle trials. You will manage test execution and data validation, ensuring traceability for certification and proactively improving processes for data quality, test repeatability, and system monitoring. You will train and support junior engineers and technicians in instrumentation and test methodology. What You'll Bring Degree in Mechanical / Aerospace Engineering (Master's level preferred). 10+ years experience in aerospace test engineering or equivalent structural test environment. Advanced knowledge of DAQ and control systems, ideally MTS, LabVIEW, and similar platforms. Proven experience with instrumentation setup, including strain gauge application, wiring best practices, bonding techniques, and troubleshooting. Understanding of load cell behaviours, sensitivity, hysteresis, and calibration principles. Strong analytical skills, with ability to lead monitoring setups for real-time test safety and signal integrity. Hands-on experience in both developmental and certification test programmes. Strong written and verbal communication skills, including technical report writing. Capable of working cross-functionally and managing multiple priorities effectively. Desired Proven leadership in delivering structural test activities in a certification context (EASA/FAA). Familiarity with strain gauge rosette analysis, Wheatstone bridge configurations, and noise mitigation techniques. Knowledge of calibration traceability and uncertainty calculations. Practical familiarity with mechanical assembly of test rigs and prototype structures. Experience with data post-processing tools (e.g., nCode, MATLAB). Working knowledge of 3D CAD (Catia V5 or 3DEXPERIENCE preferred). What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service (Help@Hand) Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.

Solar PV as well as other areas of the energy space. We specialise exclusively in providing end-to-end, on-roof and ground-mount solar PV solutions, with and without battery storage, to SME’s and smaller Corporates, exclusively in providing solutions to SME’s and smaller Corporates. We are a growing business, and we are looking for a proven, experienced commercial Solar PV Project Manager to join our team to complement and inspire our established support, design, and delivery team members. The Project Delivery Manager will play a key role in leading, planning, execution and delivery of commercial solar PV projects, primarily across England and Wales. The role has responsibility for delivery of projects from start to finish, ensuring they are completed on time and within budget. Duties include managing resources, identify and mitigate risks, working closely with our internal support teams to achieve project goals. while tracking progress, reporting on performance, and make necessary adjustments to plans as needed. The Project Delivery Manager will be our key on-site presence with close liaison with the customer as well as our on-site coordinator and manager of all third party service providers including install partners. You must be knowledgeable in every aspect of the project lifecycle. You will need to be experienced in initiating projects, planning, delegating, managing and risk mitigating while being responsible for managing resources, timelines, budgets, and communications with team and sub-contractors to ensure projects are completed on time and within scope. The role encompasses project delivery across a range of technologies but initially, the core focus will be on Solar PV projects for SME’s. • Planning and Development: Defining project scope, goals, and objectives; developing detailed project plans; and establishing timelines and budgets. • Resource Management: Identifying, recruiting, and managing project teams; allocating resources effectively; and ensuring availability of necessary tools and equipment. • Risk Management: Identifying potential risks, developing mitigation strategies, and monitoring risks throughout the project lifecycle. • Execution and Monitoring: Overseeing the execution of project activities; monitoring progress against the plan; and adjusting as needed to ensure timely and successful completion. • Reporting and Communication: Preparing regular progress reports; communicating project status; and managing client relationships. • Quality Assurance and System Validation: Ensuring that project deliverables meet high quality standards and requirements. Both at pre-installation/design stage and at every stage of on-site delivery. • Budget Management: Managing project budgets, tracking costs, and ensuring adherence to financial constraints. • Problem Solving: Identifying and resolving issues that may arise during the project lifecycle. • Team Leadership: Motivating and leading project teams, fostering collaboration, and providing guidance and support. Requirements: Essential: • Experience of Project Management with proven success delivering commercial solar projects ranging from 20kW to 1mW+, • Strong knowledge of engineering, procurement, and construction practices within the renewable energy sector., • Working knowledge of Solar PV development and certification requirements and regulations., • Familiarity with, develop and optimise system layouts and configurations using specialised design software (e.g., Open Solar, PVsyst, Helioscope, AutoCAD, or similar tools), • Proactivity and problem-solving attitude, with strong leadership, organisational, and communication skills, • Ability to work independently and as part of a team., • Proficiency in English both written and verbal. Desirable: • Bachelor’s degree in Engineering, Construction Management, or related field preferred., • Excellent IT skills particularly MS Excel/Word/Project and PowerPoint., • Appropriate professional Project Management qualifications., • Experience of working within a multi-disciplinary engineering environment., • Ability to produce and review technical reports for clients, so attention to detail is paramount. What we can offer you; • A genuine career opportunity as part of an excellent team., • Comprehensive Management support, • First class administration support, • Excellent pre-project and post-project technical support, • Support towards gaining professional Project Management qualifications

About the role: Samsara is on a mission to power the connected operations that keep the world moving. We are looking for a quality focused, resilient Sales Recruiter to join our EMEA Talent Acquisition team. This is a role for a hunter in the recruiting world—someone who thrives in a goal-driven environment and understands the grit required to succeed in sales. You will be responsible for the engine room of our growth, hiring the next generation of Account Executives (AEs) and Account Development Representatives (ADRs). Why You Should Apply: • Real-World Impact: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and ensure workers return home safely., • Architect Your Career: We favor those who put in the work; this role is a launchpad for rapid career development in a hyper-growth environment., • High-CalibreTeam: You will be surrounded by a high-performing team that wins together, celebrates together, and supports each other., • Fast-Paced Visibility: This is a high-visibility role where your ability to hit targets directly impacts Samsara’s scaling success. In this role, you will: • Drive High-Volume Pipelines: Manage the full-cycle recruitment process for AE and ADR roles, maintaining the resilience needed for exceptional quality in an always on hiring environment, • Suss Out Top Talent: Use your deep understanding of the sales mentality to qualify candidates, ensuring they have the drive and growth mindset required for Samsara., • Be Energised by our Mission: Act as a passionate brand ambassador, persuasively articulating our vision to digitize the global economy and attracting top-tier talent in a competitive landscape., • Be Scrappy & Innovative: Build creative outbound sourcing strategies through LinkedIn, referrals, and new technologies to unblock pipelines and find solutions where others see dead ends., • Partner with Sales Leaders: Collaborate closely with Sales managers to align on hiring plans and provide data-driven insights to influence hiring decisions., • Champion our Culture: Embed Samsara’s principles—including Winning as a Team and Focusing on Customer Success—into every candidate interaction. What we’re looking for: • Goal-Driven Experience: 5–8 years of sales recruiting experience in a fast-paced, high-growth tech environment., • GTM Hiring: 3+ years hiring in-demand in technology sales., • Sales DNA: A strong understanding of the sales profile; you know how to identify hunters because you have that same goal-oriented mindset., • EMEA Expertise: Proven experience leading recruitment in at least 2 European countries (UK, France, Benelux, or Germany preferred)., • Resilience: A scrappy approach to hiring—you are curious, persistent, and always looking for a way to get the job done., • Communication Mastery: The ability to clearly articulate expectations and persuasively sell the Samsara opportunity to candidates., • Operational Excellence: Strong organizational skills to manage high-volume priorities without losing quality or candidate experience. What’s in it for You? • Shape the Region: The opportunity to build and scale Samsara’s Sales team across the EMEA region from the ground up., • Cutting-Edge Tools: Access to best-in-class recruiting technologies and data-driven strategies., • Growth Orientation: A supportive environment committed to continuous improvement and mentoring.

Correlation One develops workforce skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, the U.S. State Department, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your impact As the founding Sales Development Representative at Correlation One, you will play a critical role in driving our enterprise growth across the United States and EMEA. You will engage senior leaders in Talent, Learning & Development, Diversity, Data, and AI functions at large enterprises to generate qualified opportunities that fuel revenue and expand our impact. You will own outbound prospecting for US-based companies, including Fortune 500 organizations, building strategic, multi-threaded relationships with decision-makers. Your work will directly influence Correlation One’s ability to partner with leading employers to close critical AI and data skills gaps. This role requires both discipline and creativity: you will develop and refine systematic prospecting processes, test messaging, leverage engagement data, and continuously optimize your outreach strategy. You will work closely with Sales and Marketing leadership to ensure Correlation One remains at the forefront of enterprise AI workforce transformation. A day in the life • Own outbound prospecting into US-based enterprise accounts (1,000+ employees), including Fortune 500 companies, • Generate qualified meetings and sales opportunities through strategic cold calling, email outreach, and LinkedIn engagement, • Build and manage a high-quality pipeline in partnership with the Sales Development Director, • Meet and exceed quarterly opportunity generation and advancement goals, • Maintain meticulous activity tracking and account intelligence in Salesforce, • Collaborate with Marketing to leverage campaigns, content, and engagement signals in your outreach, • Develop deep insight into the priorities and buying behaviors of US enterprise leaders, • Handle both outbound prospecting and inbound qualification with urgency and professionalism, • Continuously refine messaging, objection handling, and qualification skills through coaching and feedback Your expertise Must-haves: • Highly self-motivated, disciplined, and able to work independently in a remote environment, • Scrappy, resilient, and comfortable operating in a high-performance, metrics-driven sales culture, • Organized and process-oriented, with strong attention to detail, • Fluent, professional-level English (spoken and written), with the ability to confidently engage senior US executives, • Exceptional written communication skills, including cold email copywriting and personalized outreach, • Strong verbal communication skills and comfort level handling objections in live conversations Ability to work across time zones and manage US business hours • Ability to navigate the SDR tech stack: HubSpot, Outreach.io (or similar sequencing platform), LinkedIn Sales Navigator, and ZoomInfo or similar data tools. Highly Preferred: • 1–2 years of experience as an SDR or Business Development Representative, prospecting into US-based companies with 1,000+ employees, • Demonstrated success in generating qualified meetings through outbound prospecting, • Experience cold calling and engaging US enterprise decision-makers; experience calling into Fortune 500 organizations is a strong plus Where you are • This role is based in Jordan and supports outreach to US-based enterprise organizations. The role requires flexibility to align with US business hours. While we provide flexibility as a remote-first organization, the guide for working hours align to the East Coast (Monday - Friday, 9 AM - 6 PM ET). How we support our people • Insurance or subsidies based on countryUnlimited Time Off, with a minimum time off recommendation Company-paid holidaysOfficial company-wide holiday for the last week of the calendar year Access to free data skills training through our programsA company culture that empowers individuals and embraces diversity through its core mission., • The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact _.

Tired of compliance work? Ready to focus on high-quality tax advisory without the pressure of business development? Join a close-knit team of forward-thinking tax professionals - all from the comfort of your own home. We're a 100% remote UK-based firm with a constant flow of challenging and diverse tax queries to get your teeth into. What You'll Be Doing: This isn't your average tax role. You'll dive into a wide spectrum of advisory work across topics like: Capital Gains Tax (CGT) Share schemes SDLT Group restructures & demergers PPR/PRR And much more... You'll research, problem-solve, and provide clear, practical advice to clients and accounting professionals who rely on our technical expertise. No admin overload. No cold calling. Just quality advisory work. Who You Are: You've got a solid background in mixed tax and love untangling complex issues. Whether you're ATT or CTA qualified (or just experienced), what really matters is your ability to translate legislation into actionable advice. You're probably someone who: Has proven experience in tax consultancy Is analytical and detail-oriented Communicates clearly and confidently - both in writing and verbally Keeps up with tax law changes and knows how to apply them Can work independently but values collaboration What You'll Get: 100% remote working, permanently Flexibility and autonomy A supportive team environment No business development responsibilities A steady stream of intellectually rewarding work Minimal admin If you're ready to ditch the compliance-heavy roles and focus on doing what you do best - giving great tax advice - we'd love to hear from you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Account Manager (E-commerce) Function: Performance Creative | Account Management | UGC & Launch Execution Reports to: Senior Account Manager Location: Hybrid - The Roundhouse, Camden Compensation: £35,000 – £44,000 The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients. You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level. • Own day-to-day client communication across assigned accounts, • Lead client calls, updates, and check-ins with confidence and commercial context, • Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin, • Act as the alignment point between client expectations and campaign delivery, • Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress, • Manage quality control across all deliverables, • Provide clients with a clear, confident narrative around performance and commercials, • Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated, • Flag risks early with a recommended course of action or solution, • Protect account health - balancing client satisfaction, retention, and agency profitability, • 2+ years' experience in account management, client services or project coordination (agency preferred), • Exposure to UGC, social-first creative or performance marketing, • Strong communication skills — clear, calm, and confident with clients and internally, • Commercial awareness — you understand that great outcomes need to be profitable ones, • Organised and process-driven, comfortable managing multiple accounts without losing grip on the details, • Curiosity and eagerness to learn how performance creative drives growth, • Familiarity with Meta & TikTok ecosystems (conceptually, not buying), • A proactive, decision-led mindset — you move with intent, not just instruction, • Outcome-led - you focus on results and see delivery through with purpose, • Commercially aware - you understand the agency dynamic as well as the client’s needs, • Alignment-driven - you bring teams and priorities together to keep things moving, • Launch-minded - you’re comfortable with pace, pressure, and key delivery moments, • Client-first - you build trust through clarity, honesty and follow-through, • Process-oriented - you create structure and keep things running smoothly, • Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s only fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business brains, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. We are looking for a highly motivated and results-driven Influencer Marketing Executive to join KatKin on a full-time 6 month contract, with the potential for it to become permanent. This is primarily a sales and business development role, and is a fantastic opportunity for a social-media savvy, results-oriented candidate to scale and take ownership in a dynamic, established start up entering its next phase of growth. This role has huge potential to make a substantial impact in shaping KatKin's approach to working with content creators and influencers. You'll help refine our strategy to drive awareness on key social media channels and achieve strong customer acquisition outcomes, contributing to KatKin's continued growth. This role sits within the Influencer marketing team, reporting into the Influencer Marketing Manager. Identify and engage with UK-based influencers who align with KatKin’s values, product, and audience across multiple social channels. Build genuine relationships, coordinate product sending and negotiate campaigns, with a focus on driving customer acquisition Monitor influencer content, engagement and conversion to evaluate campaign success and uncover areas for improvement. Stay updated on trends, emerging platforms, and innovative content styles to identify new growth opportunities and keep strategies ahead of the curve Have ownership over budgets, work towards ambitious acquisition targets, while ensuring timely delivery of high-quality content Work closely with the Influencer Manager to strategize and plan impactful acquisition initiatives. Contribute ideas and actions to strengthen and scale these strategies for maximum effectiveness Maintain a strong understanding of the brand’s voice and values, ensuring influencer content aligns with our messaging. Create creative briefs for campaigns and work with influencers to produce authentic, engaging content that reflects the brand’s identity Collaborate with cross-functional teams, including paid social and brand, to drive cohesive and impactful campaigns Sales and targets driven mindset - highly motivated to overachieve and can work independently Previous experience in sales, digital marketing or influencer marketing role is a plus Skilled in time management, able to handle multiple campaigns efficiently Eager to take responsibility and ownership of projects Passionate about social media and influencers, with potential content creation experience. Strong creative minds and interests in shaping content directions and concepts Strong negotiation, interpersonal, and communication skills. Self-starter thriving in entrepreneurial and unstructured environments. Competitive base salary £31K + on target bonus of £5K per year All the tools you need for success, including a MacBook Career defining opportunity to scale a brand new acquisition channel, fast Work directly with senior leaders in the business No egos and a small close-knit team Up to 2 days WFH every week Discount for KatKin fresh meals Annual personal development budget All the refreshments you can drink, fresh fruit, cats + dogs in office Click below or send your CV and answers to these questions to _ • What attracts you to the role, • Are you able to be in the London office 3 days per week, • Do you require visa sponsorship?