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Job Title: Business Engagement / Account Manager \n Reporting To: Head of Membership and Global Trade Services \n Location: Bedfordshire \n Contract Type: Permanent \n Luton office; 8:30am – 5pm with one hour lunch \n About Us \n At Bedfordshire Chamber of Commerce, we are passionate about helping businesses succeed. \n As the county’s leading business membership organisation, we connect, support and champion businesses of all sizes, creating opportunities for growth, collaboration and innovation. Accredited by the British Chambers of Commerce, we are part of a powerful UK wide network that gives our members a strong voice locally, nationally and internationally. \n With more than 830 member organisations employing over 56,000 people, we play a key role in shaping Bedfordshire’s business community. From supporting international trade and driving local economic growth to delivering high-profile events, our work makes a real difference to the businesses we serve. \n We are proud to lead initiatives including the Bedfordshire SME Business Awards, celebrating local business success; NXTGen, our network for ambitious young professionals and BedX, a pioneering supply chain project connecting businesses with new opportunities. \n Role Overview \n The Account Manager will actively engage with our members to ensure they receive genuine value from their membership. This is a relationship focused, commercially aware role with responsibility for member retention, identifying opportunities for collaboration. \n Job Responsibilities: \n\n • Actively engage with members on a regular basis through phone, email and in-person attendance at events, discussing matters of importance to them and advising as required.\n, • Cross-identify opportunities for member-to-member collaboration and arrange introductions as necessary.\n, • Update members on upcoming events, encouraging attendance and inviting participation.\n, • Stay abreast of policy and legislative changes and economic factors which could affect our members; hold thoughtful conversations and provide relevant updates.\n, • Keep relevant members informed of grants, funding opportunities or dispensations available to their business.\n, • Attend Chamber events as a representative of membership engagement.\n, • Hold meetings with members to understand how the Chamber can serve them more effectively.\n, • Manage annual membership renewal conversations; understand and record the reasons where a business chooses to leave.\n, • Assist in marketing efforts by suggesting relevant content, articles or mailers of interest to the membership.\n, • Maintain the CRM system, keeping contact details, business information and key stakeholder records up to date.\n\n Person Requirements: \n\n • Experienced business professional who is commercially astute and confident communicating with senior stakeholders.\n, • A social chameleon – able to adapt tone, language and approach to suit a wide variety of audiences.\n, • Personable, warm and genuinely interested in people and their businesses.\n, • Highly organised with a structured, process-driven approach to managing a portfolio of members.\n, • Demonstrable experience in account management or relationship management.\n, • Flexible and willing to attend occasional evening events.\n\n Desirable: \n\n • Experience working within a membership organisation, trade body or similar stakeholder-facing environment.\n, • Familiarity with CRM systems and data management.\n, • An understanding of the local Bedfordshire business community.\n\n Benefits: \n\n • Pension contributions\n, • Westfield Health Cash Plan\n, • Westfield Rewards Plan (get discounts and rewards from hundreds of leading retailers, restaurants and destinations)\n, • 20 days holiday a year, increasing by 1 day for every year of service up to a maximum of 30 days plus UK Bank Holidays\n\n Apply today with an up-to-date CV.

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HGV Class 2 Driver / IPAF Operator This is an excellent opportunity for an experienced Driver to extend your skills and become a Driver / Operator in our Specialist Vehicle mount division. As a Driver/ Operator you will drive the vehicle mounted access equipment to site and operate in line with the customers requirements. This could be as varied as setting up a camera crew at a sporting event, lighting equipment on a film set or providing access for window cleaning at height. In this role as Driver/ Operator, good customer service skills are essential as well as an HGV class 2 licence. Full training in the operation of our equipment will be provided for the right candidate. Full training in the operation of our equipment will be provided for the right candidate. The role requires extreme flexibility with working hours. There is no set shift pattern. In return you will receive an on target earnings of £50,000 (including shift allowances and overtime), 25 days holiday + bank holidays, life assurance, Westfield Health Insurance and full training. Responsibilities include: - • Operating truck mounted mobile elevation platforms., • Drive vehicle in a safe and efficient manner, as appropriate to category of licence held., • Maintain cleanliness of vehicle and ancillary equipment., • Comply with all relevant legislation re...

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Westfield Health Group is de thuisbasis van Westfield Health, High Five Health Promotion en UK Health and Wellbeing.

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Westfield Health Group is de thuisbasis van Westfield Health, High Five Health Promotion en UK Health and Wellbeing, en biedt met trots holistische gezondheids- en welzijnsdiensten en actieve ruimtes aan klanten in 11 landen.

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Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed - we exist to do something about it.

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