Café Manager
hace 21 horas
Twickenham
Elior Concessions - Elevating Every Day Out Whether it's a day out at a heritage site, museum, or entertainment venue , we make every experience extra special with fantastic hospitality and innovative food . We're the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go , we turn food breaks into memorable moments. What you'll be doing.. The Role: As Café Manager, you will take full responsibility for the day-to-day operation of the café, ensuring exceptional food, beverage, and customer service standards while driving sales and maintaining a positive team culture. Key Responsibilities: Lead, motivate, and develop the café team to deliver exceptional customer experiences. Manage the daily operation of the café, ensuring smooth and efficient service. Maintain high standards of food safety, hygiene, and health & safety compliance. Monitor stock levels, place orders, and manage wastage to achieve budget targets. Prepare staff rotas and manage labour costs effectively. Build strong relationships with the client and respond proactively to customer feedback. Ensure the café is clean, welcoming, and presented to the highest standard at all times. Support and deliver hospitality and special events as required. Drive innovation by introducing seasonal offers and promoting sales opportunities. We're looking for someone who has: Previous experience managing a busy café or hospitality operation. Strong leadership and people management skills. Excellent customer service and communication skills. Experience managing budgets, stock control, and ordering. Knowledge of food safety, HACCP, and health & safety legislation. A hands-on approach with the ability to lead by example. A passion for quality food, coffee, and creating memorable customer experiences. Working Pattern: 5 days out of 7 | 37.5 hours per week Salary: £35000 per annum Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT