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\n Overview\n We are looking for an exceptional leader to provide senior scientific, operational, and commercial leadership across a portfolio of enabling capabilities that support research, product development, and client delivery to power Tropic's next phase of growth. \n The Director of Platforms will lead a multidisciplinary organization of around 30 professionals across Bioinformatics, Transcriptomics, High‑Throughput Cell‑Based Validation, Synthetic Biology, and Molecular Analysis. The team functions as both a service provider and scientific consultancy, supporting the wider organization by translating company objectives into platform strategies and delivering effectively in complex, fast‑moving environments with competing priorities. \n This Director of Platforms is responsible for the performance, reliability, and evolution of the team, ensuring they operate as scalable services aligned with company strategy. Responsibilities\n \n • Own the strategic direction, performance, and evolution of a portfolio of advanced scientific and technical platforms, ensuring they operate as reliable, scalable capabilities aligned with organisational priorities and informed by relevant external developments.\n, • Take end‑to‑end accountability for resourcing, prioritisation, and delivery of platform‑related commitments, balancing quality, speed, and risk.\n, • Lead high‑impact initiatives that deliver step‑change improvements in capability, efficiency, or value, providing clear, decision‑focused updates to senior leadership.\n, • Ensure robust end‑to‑end data governance and traceability across platform activities, maintaining readiness for regulatory, commercial, and audit requirements.\n, • Contribute to the creation and ongoing management of budgets, making informed trade‑offs between cost, speed, risk, and value to support sustainable performance.\n, • Take accountability for the delivery and performance of revenue‑generating services where applicable.\n, • Build trusted relationships with senior stakeholders across scientific, technical, and commercial functions, acting as a senior decision‑maker.\n, • Build, lead, and develop a high‑performing leadership team, supporting succession, organisational resilience, and a culture of ownership and continuous improvement.\n Qualifications\n \n, • Strong scientific or technical background in data‑rich or laboratory environments, with the ability to apply that expertise pragmatically to prioritise work, manage risks, and support sound decisions.\n, • Solid commercial judgement, able to balance ambition, delivery risk, cost, and long‑term sustainability.\n, • Comfortable operating at senior levels with excellent executive‑level communication skills and ability to frame options, trade‑offs, and clear recommendations.\n, • Proven ability to deliver results in fast‑moving, complex settings, navigating competing priorities effectively.\n, • Financially literate, with good judgement when making value‑based decisions.\n, • Experience leading leaders and scaling multidisciplinary teams or service functions.\n, • Ability to build high‑performing, resilient teams with clear ownership, accountability, and strong succession planning.\n, • Strong organisational discipline, attention to quality, and commitment to compliance and traceability.\n About Us\n Tropic is a pioneering tropical seeds company dedicated to the development of healthier, more robust, high‑performing varieties of tropical crops. The company’s current core crop portfolio focusses on banana and rice, which together provide a source of livelihood to billions of people worldwide. Tropic utilises its proprietary GEiGS® platform and other cutting‑edge gene editing technologies to develop improved crops with increased disease resistance, higher yields, and environmentally sustainable traits. By harnessing the power of advanced genetic engineering, Tropic is committed to addressing global agricultural challenges and providing innovative solutions that benefit farmers, consumers, and the environment. Why Join Tropic?\n \n • Diverse workforce operating in a dynamic working environment\n, • Excellent learning and career development opportunities\n, • Social events throughout the year\n, • Competitive compensation and benefits including: Private Medical Care, Medical Cash Plan, 25 days annual leave, and Life Assurance\n Further Information\n \n, • Job Location – Norwich UK\n, • Time Requirement – Full Time\n, • Contract – Permanent\n, • Closing date – 19/07/2026\n \n #J-18808-Ljbffr

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Tropic Biosciences in Norwich, UK is seeking a commercially driven technology sales leader to accelerate global partnerships and licensing opportunities across GEiGS and AgroTrop platforms.

Tropic Biosciences is seeking a commercially driven technology sales leader to shape global partnerships from Norwich, UK.

Tropic Biosciences is an industry leading biotechnology-forward seeds company transforming tropical agriculture using cutting-edge precision breeding and genetic innovation. Develop and nurture partnership opportunities across Tropic’s GEiGS® and AgroTrop™ technology platforms, building trusted

Tropic Biosciences is seeking an exceptional leader to provide senior scientific, operational, and commercial leadership across a portfolio of enabling capabilities that support research, product development, and client delivery to power Tropic's next phase of growth.

Tropic Biosciences is an industry leading biotechnology-forward seeds company transforming tropical agriculture using cutting-edge precision breeding and genetic innovation. Tropic has developed differentiated technology platforms (including GEiGS®) to improve productivity in crops, livestock, aqua

We are looking for an exceptional leader to provide senior scientific, operational, and commercial leadership across a portfolio of enabling capabilities that support research, product development, and client delivery to power Tropic's next phase of growth.

Tropic seeks an exceptional Director of Platforms to lead ~30 professionals across Bioinformatics, Transcriptomics, High‑Throughput Cell‑Based Validation, Synthetic Biology, and Molecular Analysis.You will translate company objectives into platform strategies and deliver in fast‑moving environ

Tropic is a pioneering tropical seeds company dedicated to the development of healthier, more robust, high‑performing varieties of tropical crops. We are looking for an exceptional leader to provide senior scientific, operational, and commercial leadership across a portfolio of enabling capabiliti

Technical Implementation Specialist - Accountancy SaaS.Do you have experience with on-boarding customers owning and executing end-to-end data conversions?.Do you have experience with Accountancy Software, Tax Software of similar Financial Software?.Do you love engaging with customers and providing a

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