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Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join our Delegated Financial Lines team as an Associate Underwriting Officer and help manage a diverse DUA portfolio across Management Liability, FI, PI and Cyber at a time of strong, sustained growth. You’ll lead on portfolio management – shaping strategy, monitoring performance, driving profitability, optimising pricing and making data‑driven adjustments to keep the book on track. You'll use your technical Financial Lines and Delegated Authority expertise to assess third‑party proposals, handle referrals, and oversee audits and policy wording reviews. This highly collaborative role will see you building strong trading relationships with DUA partners worldwide and working closely with stakeholders across Travelers Europe and the US. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? Product Line Oversight & Technical Leadership • Act as a senior referral point for complex or high-value risks submitted through delegated authority partners, providing over-authority decisions in accordance with your underwriting authority., • In conjunction with CUO Delegated FL, support the establishment of strategic long and short term strategies to effectively achieve profit and growth objectives., • Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI and Travelers Europe appetite., • In conjunction with the relevant business unit leaders, ensure the successful implementation of agreed underwriting strategies by delegated partners., • Collaborate with actuarial and pricing teams to establish and update product pricing frameworks for delegated partners., • Monitor market trends, emerging risks, regulatory environments and competitive landscape in territories relevant to the delegated portfolio, making recommendations for underwriting strategy revisions where needed. Portfolio Management & Performance Analysis • Monitor and analyse the performance of delegated authority arrangements, including production metrics, loss ratios, and claims trends, making recommendations for pricing or strategy changes as needed., • Identify opportunities for portfolio optimization and implement corrective actions when necessary., • Assist with the preparation of regular performance reports on delegated authority portfolio results., • Prepare and present Collaborative Underwriting Reviews and Portfolio Reviews for delegated business., • Work with claims teams to analyse claims trends and incorporate learnings into underwriting guidelines. Partner Management & Development • Conduct regular underwriting audits of delegated authority partners to ensure compliance with guidelines and authority limits., • Provide technical training and support to delegated partners to enhance their underwriting capabilities., • Build and maintain strong relationships with DUA partners, brokers, and internal colleagues across Underwriting, Actuarial, Claims, Finance, Compliance and Operations., • Identify new delegated authority partnerships and oversee the due diligence process., • Provide technical support and feedback to DUA partners to enhance their underwriting capabilities and alignment with Travelers appetite. Governance & Compliance • Ensure all delegated arrangements within your product lines comply with regulatory requirements (including Lloyds) and internal risk management frameworks., • Collaborate with appropriate stakeholders to approve and sign-off new policy wordings or amendments referred by delegated authority partners., • Maintain accurate records of all delegated authority arrangements and related documentation., • Support the implementation of governance frameworks established by senior management. What Will Our Ideal Candidate Have? • Demonstrated experience in managing delegated authority relationships or working with MGAs/TPAs, • Strong technical knowledge of D&O, PI, Cyber, and FI including coverage analysis, risk assessment, and pricing, • Familiarity with Lloyd’s delegated authority frameworks, • Proven track record of delivering profitable underwriting results, • Strong analytical skills with the ability to interpret data and translate insights into actions, • Excellent negotiation and relationship management skills, • Awareness of market coverage trends and ability to analyse coverage against company risk appetite, • Strong decision-making capabilities, particularly with complex risk scenarios, • Good interpersonal and communication skills, with a collaborative approach to working with internal and external stakeholders, • ACII qualified. What is a Must Have? • Relevant underwriting experience in Professional Indemnity, Management Liability, Financial Institutions and/or Transactional Liability classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber team is looking for an experienced Development Underwriter who knows the Lloyd's and London market and is ready to take ownership of a broker portfolio. You'll bring both technical underwriting expertise and strong commercial instincts — writing new and renewal business while building lasting broker relationships. Working as part of a close-knit team, you'll play a meaningful role in growing and developing the book. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Underwrite and assess risk for products and accounts from assigned brokers. Make appropriate decisions within own underwriting authority in addition to considered, intelligent, and complete recommendations to regional or product underwriting leadership., • Consistent with Travelers Insurance Company Limited (TICL) underwriting principles, underwrite accounts and risks and consider different approaches toward risks to maximise profitability (e.g., pricing, retention, endorsements, limits, indemnity, and security)., • Make prompt, sound decisions within underwriting authority and based appropriate underwriting information. Negotiate terms and conditions consistent with regional or product underwriting requirements and standards within submission timeframe., • Understand and execute product segment strategies to produce budgeted results., • Continuously manage book of business (maintain quality of business required by regional or product underwriting strategy)., • Accountable for accurate underwriting documentation and information in account management systems and adherence to documentation standards., • Embrace required working practices with allocated Underwriting Account Management resource in order to deliver appropriate and timely underwriting service on your accounts at all times., • Actively engage and seek out training opportunities to further develop underwriting expertise., • Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives., • Effectively develop and execute sales plans for assigned brokers in conjunction with the regional sales leadership as appropriate., • Create and achieve sales plans that identify and capture new business opportunities and effectively cross sell TICL products., • Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development., • Actively participate in regularly scheduled regional and product underwriting and/or sales meetings., • Demonstrate superior customer service standards (consistency, quick response, knowledge of products)., • Assist others to help achieve underwriting, sales and production goals and understand and work towards strategic objectives., • Work tactically with brokers to ensure they have an appropriate level of understanding of TICL goals and objectives., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Degree education.\n, • Working knowledge of industry business operations and work methods, critical business issues and financial drivers that affect the Line of Business.\n, • Working knowledge of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight.\n, • Intermediate:\n, • Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives.\n, • Basic:\n, • Business Perspective: Uses knowledge of internal and external factors that impact assigned product portfolio to make decisions.\n, • Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making.\n, • Utilizes understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business.\n, • Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority.\n, • Makes sound quoting and pricing decisions that are in the Company's best interests.\n, • ACII qualification. What is a Must Have? • Previous experience of underwriting in management liability/professional indemnity/financial institutions. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Job Description Summary Join our innovative team of Architects at the forefront of a major transformation program within the insurance industry. As a Senior Architect, you will play a pivotal role in revolutionising our technology systems. Embrace the power of AI as we integrate cutting-edge technology across all facets of our business and technology landscape. In this exciting role, you will support the execution of architectural and technological strategies that drive the development and implementation of initiatives rooted in Common Delivery, Services-Based Architecture, and Agility. Your leadership will be instrumental in shaping our Technology and API strategies, leveraging increased automation through APIs and event-driven architectures across our technology estate. You will provide visionary technical leadership for complex applications, guiding our team through the intricacies of modern architecture. If you're ready to make a lasting impact, we invite you to apply and join us on this thrilling journey! Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Participates in or leads part of efforts in association with solutions, roadmaps, and architectural recommendations., • Depending on size of application or scope of project, facilitates and/or executes the governance process (i.e. blueprint and design reviews) for projects., • Implements the strategy for stability and performance of solutions (including - project level design, debug and performance analysis) at the applications and technology domains level., • Provides input into portfolio or prioritization process as well as how escalation for remediation of application stability and performance will be managed for scope. Ability to prioritize on his/her own., • Contributes to and influences adoption of new concepts, ideas, techniques, best practices and technology assistance (best practices, guidelines and models for supported technologies.)., • Collaborates with other architects, development groups, and OAI-Sys employees., • May participate in enterprise engagements and initiatives like Centers of Excellence and owns deliverables associated with these efforts., • May participate in development and production support of application utilities and owns deliverables associated with these efforts., • May participate in vendor and product management strategies to establish required infrastructures and frameworks and owns deliverables associated with these efforts., • Owns deliverables associated with product evaluations and Proof of Concepts'., • Participates in the day to day execution of the architectural strategy., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Working knowledge of architecture technology directions., • Working knowledge in enterprise, application, and information architecture., • Working knowledge of product and/or project management and Software development Life Cycle (SDLC)., • General knowledge of technical reference architectures in Java, .NET, SQL and SOA required., • General knowledge of experience with influencing people in a matrixed organization., • Thorough knowledge of experience in multiple technologies and architectures., • General knowledge of Insurance industry experience., • General knowledge of experience in engaging with business stakeholders and turning requirements into IT solutions required., • General knowledge of experience in providing architecture guidance to Development Teams., • Thorough knowledge of experience in multiple technologies and architectures including:, • J2EE., • Web Application Development (User & B2B)., • Service-Oriented Architecture & Web Services (SOAP, XML, REST)., • Application Frameworks (Spring, Struts, Hibernate, MVC, etc.)., • Middleware Technologies (Websphere, JBoss, Datapower)., • Relational Database Design (DB2/400, MS SQL Server)., • Document, Imaging, and Web Content Management (FileNet)., • Business Intelligence, Data Warehouse, and ETL., • Transaction Design (OLTP, Batch)., • Component Based Design., • Application Integration., • Performance Engineering., • Demonstrates analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory., • Able to develop solutions by applying accepted processes or creating new approaches to leverage technology from abstract information., • Optimizes the use of all available resources., • Bases decisions on an accurate understanding of the situation., • Keeps apprised of industry trends and applies this knowledge to business solutions., • Maintains partnerships across the organization, and is able to influence peers and their management through an inclusive style and recognition of their abilities to achieve results., • The success of the team is above own interest., • Manages cross-functional objectives and/or priorities supporting assigned business area(s). Responsibilities are assigned with latitude for decision making., • Results reviewed periodically according to predefined objectives., • Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization., • Supports all planning and budgeting/estimating done on a project level and is supportive of the business strategic plans. What is a Must Have? • Experience and knowledge in multiple technologies and architectures. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We're looking for a Product Development Specialist to join our Wordings & Product team. You'll bring hands-on commercial underwriting and policy wording experience — as well as a genuine passion for building products that truly serve our customers. You'll work alongside our Business Insurance Leadership team, bringing technical product and underwriting expertise to shape, design, and evolve our product portfolio. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Support the Technical Product development for new or updated products, working closely with the Subject Matter Expert (Portfolio/Product Manager, Managing/Senior Underwriter)., • Deliver the following, within agreed timelines, for new/updated products:, • Underwriting: development of appropriate appetite, underwriting parameters including capacity deployment, line size, new and renewal program rules, question sets, ensure reinsurance cover alignment, and, risk survey parameters for product lines or industries., • Wordings: using customer research completed by the Propositions and SMEs team, design the scope of wording (e.g. necessary extensions, conditions, exclusions). Once Wordings team has drafted the full wording, ensure these are robust, customer centric, and align with underwriting methodology and systems., • Product supporting materials: Draft Technical Collaterals (i.e. Product UW guides/guidance/bulletins) and update as part of the product development process. Draft technical product underwriter training. Prepare collaterals to support the review and agreement of aspects of the technical product development process noted above., • Technology: provide technical consultation on the design and implementation process of the technology platform to ensure successful integration or conversion of the new or updated product including IT scope (e.g. Management Information requirements, Policy Schedule design and production, Product configuration) and oversight the testing of UW systems., • To deliver on the above you will have the support of the SMEs, Underwriting Officers, Wordings team, Product team, IT, and other necessary areas of the organisation., • Provide technical consultation to Propositions and SMEs regarding the review of competitor information., • Contribute to the development of technical underwriting /broker training material to accompany product launch and assist with delivery as required by the SME., • Maintain a log of approvals for the technical work to satisfy governance requirements. Provide input to progress reports as needed., • Ensure that you keep abreast of market activity with regards the product content across first and third-party lines of business., • Have an understanding of the reinsurance treaty policy content requirements and restrictions across BI., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Solid insurance underwriting experience.\n, • Thorough understanding of Business Insurance products, systems, contracts, forms, coverage, distribution channels, regulatory environment and insurance financials.\n, • Very strong verbal and written communications skills.\n, • Excellent organisational skills with the ability to plan, prioritise and adapt as required.\n, • Ability to communicate at all levels and manage stakeholder expectations.\n, • Good level of proficiency required in the following: Financial Acumen, Presentation Skills, Networking, Risk Selection and Critical and Analytical Thinking.\n, • Good working knowledge of Microsoft Office packages, including Word, Excel and Powerpoint.\n, • ACII qualifications. What is a Must Have? • Previous Insurance experience with good knowledge of product, underwriting or coverage. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber Underwriting team are looking for a high-impact Director to lead the London Market underwriting team. You’ll be at the heart of our Cyber portfolio; working closely with our Head of Cyber to support the strategic direction and growth of the book. You’ll combine hands-on underwriting with strategic influence – managing a team and shaping how we grow in the London market. You’ll lead on pricing and risk selection, guide complex and high-profile accounts, and be a visible market voice through broker engagement, thought leadership, and industry events. With responsibility for driving production, profitability and underwriting excellence, you’ll report on the success of the book and help execute our strategy. This is an incredible opportunity for a technical underwriter with Cyber experience in the London Market to drive portfolio performance, and play a pivotal role in the future direction of our Cyber business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Achieves the annually agreed production and profitability objectives., • Ensures that new business, renewals and mid term adjustments within assigned product(s) are underwritten within published guidelines and authorities., • Polices processed onto IT systems as required by the Commercial Underwriting Practices Manual., • Accountable for adequate pricing and classification of risks within assigned product(s) in accordance with the Underwriting Guidelines and rating consideration, liaising with Actuarial Department as required., • Ensures adequate information is obtained to enable the selection of high quality business within the product segment., • Ensures that all business written is within the gross and net capacity agreed each year in the structure of the ceded reinsurance programme., • Monitors market developments within assigned product(s) and ensure that opportunities are maximised and threats are minimised., • Researches and develops new and existing areas within the product(s)., • Ensures policy documentation for customers accurately reflect coverage agreed and issued within the agreed service standards., • Promotes Travelers products, distribution strategy and philosophy and provides guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to brokers premises maximising the opportunities for growth and profit of the commercial business., • Ensures underwriters writing for the product; comply with their authority levels, the Product Underwriting Guides, Technical Underwriting Guides and Commercial Underwriting Practice Manual and the Business Partner & Processing Manual., • Performs process and underwriting competency audits to ensure the audit requirements established for Commercial Underwriting are complied with and underwriting standards within the product(s) are both maintained and continually improved upon., • Ensures that high quality customer service is delivered to brokers and customers in line with the Commercial Insurance service standards and/or product specific service levels., • Supports the objective to ensure that a high quality risk management service is provided for customers., • Handles referrals and underwriting of complex and/or high profile accounts and underwriting individual risk accounts., • Sets and maintains underwriting guidelines for assigned product(s), in collaboration with Chief Underwriting Officers and Technical Solutions to ensure that the Technical Underwriting Guides and Commercial Underwriting Practice Manual are adhered to., • Makes recommendation for and appropriately maintains underwriting authority documents within the Company for assigned product(s) based upon individual underwriting experience and competencies., • Sets work objectives and goals for employees and manages performance. Typically involved in hiring and compensation decisions., • Seeks out opportunities to champion or lead projects to improve efficiencies and effectiveness within product(s)., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Bachelor's Degree or higher education level.\n, • Relevant experience in Underwriting preferred, with a thorough understanding of the assigned product(s).\n, • Advanced level of proficiency required in the following: Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking.\n, • Advanced level of proficiency required in the following leadership competencies:\n, • Leading the Business including; Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation.\n, • Leading Others including; Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees.\n, • Leading Self including; Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn.\n, • Advanced Qualification in Insurance preferred (ACII or equivalent). What is a Must Have? • Extensive understanding of UK Professional Indemnity or Financial Institutions and Management Liability. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Head of Ceded Reinsurance to join our team based in London on a full time permanent basis. The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Working closely with European Leadership and underwriting management, the role shapes and refines risk appetite and reinsurance strategy, ensures appropriate programme structure recommendations are made, and that placement is executed effectively. Drawing on deep reinsurance expertise, strong relationship-building skills, and executive presence, the role drives day-to-day treaty placement activity, provides thought leadership on long-term placement strategy and other critical reinsurance matters, and builds robust internal and external networks. This role has direct line management responsibility. This role is a Key Function holder within the Senior Manager and Certification Regime (SM&CR) as set out in the Financial Services and Markets Act 2000 (FSMA), and is subject to the rules and regulations of the relevant regulators. Fitness and Probity (F&P) will be assessed — and certified where required — both on appointment and annually thereafter. Post-holders are required to abide by the Conduct Rules at all times. Our leaders in regulated roles champion Travelers' culture and are committed to fostering a diverse and inclusive working environment. In addition to this job description, the successful candidate will receive a Statement of Responsibilities (SoR) outlining their specific accountabilities, along with any applicable mandatory prescribed responsibilities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Strategic Leadership & Innovation. Develop and execute the overall ceded reinsurance strategy, aligned with corporate risk appetite and business objectives. Lead the design and structuring of treaty and facultative reinsurance programmes across all lines of business, driving best-in-market structures that differentiate the company and meet strategic goals. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditions and opportunities, and on how reinsurance can influence business strategy. Ensure reinsurance solutions support enterprise growth, profitability, and capital optimisation., • External Relationship Management. Establish and maintain key broker and reinsurer relationships to secure optimal market access and competitive terms, building strategic partnerships with top-tier reinsurance markets globally. Manage broker expectations and timelines for assigned placements, coordinating materials and meeting with and presenting to reinsurance markets. Represent the company at industry events, reinsurance market meetings, and, where appropriate, on reinsurance industry panels. Where appropriate, appoint brokers and engage in joint strategic planning to align on objectives and market opportunities, keeping reinsurers updated on plans and developments., • Internal Relationship Management & Stakeholder Collaboration. Partner with underwriting, actuarial, finance, risk management, and capital management teams to ensure alignment and deliver group objectives. Communicate proactively with business units, demonstrating a thorough understanding of primary coverages and underwriting strategies. Propose ideas and solutions to portfolio challenges above and beyond renewal placements, leading management strategy decision meetings and advocating for the best option. Communicate reinsurance strategy and results effectively to diverse stakeholder groups, building consensus and driving execution of group-wide initiatives., • Reinsurance Programme Management & Treaty Negotiation. Oversee the placement and renewal of treaty and facultative reinsurance agreements, ensuring optimal protection while managing cost efficiency. Independently negotiate pricing, coverage, exclusions, terms, and conditions with reinsurance markets to obtain the best terms for the company. Coordinate the preparation of reinsurance submissions and gather the information required from brokers, evaluating and implementing changes to data requirements. Continuously evaluate and enhance reinsurance coverage and structures to maintain competitive advantage., • Contract Wording & Documentation. Draft and propose contract wording for new and renewal treaties, researching conceptual topics and evaluating alternative clauses. Research and implement changes to standard treaty clauses and perform secondary contract reviews. Oversee documentation and contract management processes., • Capital Management, Analytics & Reporting. Use capital model metrics to assess the effectiveness of the reinsurance strategy against regulatory capital requirements and internal targets, optimising capital efficiency in collaboration with capital management and actuarial teams. Verify data for accuracy and identify anomalies, directing brokers and actuarial teams on pricing and risk-evaluation analytics and their implications for placement options. Monitor and report on capital relief achieved and on reinsurance programme performance and market trends. Manage internal and external reporting requirements and prepare comprehensive reports and presentations for executive leadership and board committees., • Treaty Design & Structuring. Evaluate broker and reinsurer presentations for veracity and applicability, proposing renewal structure changes and establishing the associated evaluation criteria. Apply knowledge of capital market (ILS) and structured reinsurance solutions and consult on their use. Provide leadership and technical expertise on intercompany reinsurance solutions and reinsurance impacts from corporate M&A activity., • Risk Management. Analyse catastrophe exposure and develop appropriate risk-transfer solutions. Monitor reinsurance recoverables and ensure their timely collection. Evaluate the financial impact of reinsurance decisions on company results., • Operational Controls & Regulatory Compliance. Design and implement team controls and develop corporate reinsurance policies to assure compliance, appropriate referral protocols, and best practices. Ensure compliance with internal policies and external regulatory requirements, maintaining corporate governance standards and risk-management frameworks. Take reasonable steps to ensure the business for which you are responsible is controlled effectively and complies with the relevant requirements and standards of the regulatory system. Take reasonable steps to ensure any delegation of responsibility is to an appropriate person and that oversight of the delegation is discharged effectively. Disclose appropriately any information of which the FCA and PRA would reasonably expect to have notice., • Team Leadership & Development. Lead, mentor, and develop the ceded reinsurance team, coaching members on the technical expertise and other skills required to perform effectively, and developing and implementing associated training programmes. Foster a culture of collaboration, innovation, and continuous improvement, and build organisational capability in reinsurance expertise., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Proven experience leading a reinsurance function, with demonstrated success in strategic leadership.\n, • Extensive experience of Global Property and Casualty Insurance and Reinsurance business.\n, • Proven knowledge and understanding of London Market processes and systems.\n, • Extensive experience in reinsurance, including in a senior leadership role.\n, • Proven track record in reinsurance programme design, placement, and negotiation, and in building and maintaining broker and reinsurer relationships.\n, • Strong understanding of capital modelling and its application to reinsurance strategy. What is a Must Have? • University degree (Business, Finance, Actuarial Science, or related field).\n, • ACII (Associate of the Chartered Insurance Institute) qualification. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We're looking for an experienced SME underwriter to take ownership of portfolio performance and product development across our Commercial Combined, Property Owners, and Office books. This role combines hands-on underwriting accountability with a critical product development function — translating underwriting strategy into winning eTrade product definitions through rules, rating, conditions, and trade sector configuration within Acturis. You'll be accountable for delivering against new business and quote/bind ratio targets across both eTrade and Traditional channels, driving segmentation strategy, and leading broker integration launches. A core part of the role is to optimise digital trading through the smart use of rules and data integration — enabling straight-through processing while maintaining underwriting discipline. This role sits at the intersection of underwriting and eTrade product delivery. You'll shape risk appetite, optimise product performance through data-led analysis, and work closely with brokers and internal stakeholders to grow profitable business. You'll also play a key role in executing our SME Towers strategy. The ideal candidate brings hands-on SME underwriting experience with strong technical knowledge of Acturis and rules-based underwriting environments. You'll understand how to turn underwriting intent into system logic — defining trade sectors, setting conditions, calibrating rates, and configuring rules that win business while protecting the book. A commercial mindset, analytical capability, and ability to engage brokers on trading opportunities are essential. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Implement, define and monitor underwriting appetite & rules for new and existing products in collaboration with US/CAN Select, Europe portfolio managers and Europe UW office., • Work with product development on coverage analysis in new or optimisation of products to be market relevant and in line with our underwriting strategy., • Ensure the appropriate use of ‘input’ data, third party data and SoF to select and manage risks in a eTrade model that is in line with our target risk selection strategy., • Provide UW guidance for referral handling within the team – what info to collect, risk management approaches to use., • Identify and take corrective action based on portfolio analysis across SME, ensuring rules are working as expected and that any knowledge or behavioural gaps are addressed through communication, coaching and training., • Manage the profitability, growth, and retention across the portfolio ensuring the underwriting quality is maintained., • Underwrite and skillfully negotiate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs)., • Proactively manages SME portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention., • Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite., • Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently., • Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points., • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities., • Foster and maintain relationships with brokers to ensure they have an appropriate understanding of BI SME products and the BI SME goals and objectives., • Develop and rollout UW training material to support SME product trading as a result of new products, product optimisation, UW strategies developed with the product portfolio owner and national UW officers, • Support and collaboration across SME, providing coaching and guidance, including referrals., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Knowledge: Expert knowledge of products, the regulatory environment, and the local insurance market., • Portfolio Management: Ability to execute strategic direction across assigned portfolio in partnership with leadership., • Analytical/Critical thinking: Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite., • Communication/Influence: Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers., • Inclusion:, • Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives., • Leadership: Experience coaching and mentoring others., • Industry / Competitor Analysis: Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies., • Project Management: Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products What is a Must Have? • UK: A-Levels or similar qualification, • Advanced experience of underwriting, product knowledge, financial analysis, or risk assessment experience. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We’ve got an exciting opportunity for an experienced Marine Energy & Liability Underwriter to join our growing London Market team. In this role, you will take ownership of the profitability of your book – underwriting and processing new business, renewals and mid-term adjustments, while closely monitoring rate adequacy across your portfolio. You’ll work on a broad, diverse and developing Marine Liability account, using your London Market expertise to build and strengthen key broker relationships, shape the quality of the business we write, and play a visible part in the ongoing growth of our Marine platform. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Contribute to the overall profitability, growth and retention of the Line of Business line and consistency of all related underwriting initiatives., • Ensure that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adheres to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw. the Unit's business plan for the relevant year., • Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business., • Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting., • May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards., • Monitor market factors and world affairs as part of research and development of new opportunities., • Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers., • Provide guidance, mentoring and coaching to others as appropriate., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Experience within the Lloyd's market, with a basic understanding of the internal and external factors which impact the market.\n, • Underwriting experience.\n, • University Degree.\n, • Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority.\n, • Able to make sound quoting and pricing decisions that are in the Company's best interests.\n, • Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work.\n, • Demonstrates Intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives.\n, • Demonstrates Intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making.\n, • Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business.\n, • Demonstrates Intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority.\n, • Demonstrates Intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions.\n, • Expected to be studying towards ACII qualification. What is a Must Have? • Previous Property and Casualty insurance experience in either an underwriting, operational or broker capacity.\n, • Secondary level education or equivalent. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. Strong fluency with SQL and large-scale transactional datasets. Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. Track record of delivering complex, cross-functional systems with measurable business impact. Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: Prior experience in Data Science, Engineering, or a highly technical role. Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

About the job This is an exciting role for a commercially-minded operator who gets into the weeds — someone who doesn't just analyse the business, but rolls up their sleeves to build the tools, processes, and workflows that make revenue generation work better. As Revenue Operations Manager, you will own the analytical and operational infrastructure that powers our Travel Commercial organisation. This organisation is responsible for all the travel supply inventory — hotels, homes, and cars — that is distributed to our global partners. You will be expected to design, build, and implement: from data models and reporting frameworks through to process redesigns and AI-powered ways of working that give our teams a structural edge. Reporting into senior commercial leadership and working in close partnership with our Product and Engineering teams, this role sits at the exciting intersection of data, process, and technology. It will cultivate the skills — stakeholder and programme management, structured problem definition, and data-informed prioritisation — that have typically helped operators grow into roles such as a Commercial Leader, Chief of Staff or Product Manager. Revenue Analytics & Business Intelligence - Own the design, build, and ongoing evolution of the data models, dashboards, and reporting frameworks that give the commercial organisation clear visibility into performance across the full revenue funnel — and maintain them to a standard that makes the data genuinely trusted and acted upon. Use AI tools as a core part of your analytical workflow — accelerating the speed of insight generation, improving output quality, and freeing up time for higher-order problem solving. Conduct deep-dive analytical projects to identify patterns, anomalies, and opportunities in revenue data — translating complex findings into clear, actionable insights for commercial stakeholders. Define, build, and track KPIs that measure not just business outcomes, but the effectiveness of the processes that drive them — creating a feedback loop that continuously improves how the organisation operates. Process Design & Operational Excellence Map, challenge, and rebuild core revenue workflows — including pipeline management, forecasting cadences, and sales incentive structures — producing cleaner, faster, and more scalable ways of working. Implement operational improvements end-to-end: not just designing the solution, but seeing it through to adoption across commercial teams and measuring its impact with rigour. Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute. Systems Thinking & Tooling Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — fits together, diagnosing where friction, data loss, or missed opportunities exist. Work directly with Product and Engineering teams to shape and prioritise improvements to internal tooling and systems, grounding those conversations in operational data and a clear point of view on what will move the needle. Translate commercial problems into well-defined briefs that technical teams can act on — bringing enough technical fluency to be a genuine peer in those conversations. Commercial Strategy & Go-to-Market Contribution Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums — ensuring the right data is in the room and that decisions translate into clear next steps with accountable owners. Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting — producing outputs that commercial leaders can use directly. Contribute to go-to-market strategy and sales process design, bringing a data-informed perspective on where the highest-leverage opportunities lie. Spend time in the field with commercial teams to understand where the real friction is — then go and fix it. 3–5 years of experience in revenue operations, sales operations, strategy & operations, or a similar analytical or commercial role. A track record of building things — data models, dashboards, process frameworks, operational tools — not just recommending them. Strong commercial instincts paired with rigorous analytical capability — comfortable moving between a strategic conversation and a hands-on build with equal ease. Genuine excitement about AI and a habit of already using it — someone who has explored how AI tools can accelerate and improve their own work, and is eager to bring that into the fabric of how a commercial organisation operates. Proficiency in SQL and experience with data and BI tools (e.g. Looker, Tableau, BigQuery, or similar). Experience working cross-functionally with Product and/or Engineering teams, or a strong desire to build this muscle — with enough technical fluency to hold their own in those conversations. A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does. A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu