Ticketing jobs in United Kingdom

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network Deployment Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions continue to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer demand. As a Network Deployment Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data centre locations and day to day assistance with capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Deployment Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively Key job responsibilities Clearly communicate project status and blockers to leadership and project management. Perform device build and cabling validation activities. Manage cabling vendor activities and performing quality assurance activities. Support Network Engineering deployment activities during scheduled change management windows. Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware Complete customer requests via Remedy trouble ticketing system Collaborate with various stakeholders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction Deliver simple, sustainable and repeatable solutions and processes. Manage work and priorities through ticketing system and workflow A day in the life A day in the life of a Network Deployment Engineer on our team includes attending meetings, creating and executing change management activities in the data centre, deploying hardware, connecting cabling, troubleshooting links, updating tickets, working with peers from all across AWS to innovate and develop, and finding new ways to do it all better for our customers. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help • Experience in a data center or other critical environment, • Experience with Microsoft Office including Outlook, Word, and Excel, • High school or equivalent, or experience with cabling infrastructure best practices and methodologies, • Experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

We are seeking to appoint a keen and enthusiastic person to contribute to and provide strong support to the schools grounds team.The Groundsperson is responsible for undertaking tasks to assist with the maintenance of the general condition and availability of the schools sports facilities, whether at the main KCS site or at Kingsway. They will work as part of an overall team of 6 grounds staff, and will report to the Head Groundsperson or his deputy.Main Duties and Responsibilities:Under the direction of the head groundsperson, preparing and maintaining the sports facilities, including artificial surfaces, at the main Kings College School site and the sports grounds at Kingsway, to recognised national standards and to the satisfaction of all usersProviding grounds staff support to matches/fixtures when requiredImplementing weekly, monthly and annual agreed maintenance programmes for all facilities, including the Old Boys sports pitchesLiaising with appropriate staff on the availability of sports facilities for lessons and matches, and advising on the fitness of pitchesWorking with various different types of machinery and equipment to prepare and maintain football, rugby, cricket and hockey pitches, as well as artificial surfacesUndertaking general maintenance of equipment as directedAssisting with light tree pruning, hedge cutting and maintenance of paths, including leaf collection and sprayingReporting problems on the ticketing systemAttending meetings and events, as directedUndertaking any other reasonable duties as directed by the head groundsperson.Person SpecificationThis is an ideal opportunity for an able and enthusiastic person to contribute to and provide strong support to the schools grounds team.The ideal candidate will have:Previous experience as a groundsperson or similarA good understanding of field markingsExperience of mechanical repairs and the ability to mend machinery and make small repairsKnowledge and experience of working with synthetic sports pitches/surfacesAbility to work well as part of a teamA flexible and enthusiastic approach to workAbility to work without supervision and prioritise workload according to fixture lists and weather conditionsRelevant qualification in turf management (NVQ or similar) (desirable)Driving licence (desirable)Ideally, we are looking for someone with relevant grounds experience, however we would consider applications from candidates seeking a change in career path and have a genuine interest in working outdoors with the schools grounds team.Full training will be provided for the right candidate.Terms and Conditions:Start date: September/October 2026Salary: £32,078 per annum40 hours per week, normal working hours based around the core hours of 8am to 5pm, Monday to Friday, although some flexibility is required to accommodate seasonal variationsThere may be a requirement to work every other Saturday with paid overtimeContributory pension schemeProgramme of health benefitsFree lunch in the Dining Hall during term-timeClosing date: 9.00am on Thursday 30th July 2026.Interview date to be confirmed.This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.Kings is fully committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Kings College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.TPBN1_UKTJ

Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.Travel Operations Executive responsibilities: \n\n • Support aftersales operations for the reservations team\n, • Check bookings & documentation with complete accuracy\n, • Manage amendments including changes, cancellations and additions\n, • Handle client requests (seating, assistance, luggage etc.)\n, • Liaise with suppliers to confirm all arrangements\n, • Meet ticketing & payment deadlines\n, • Maintain quality control across costings, spelling and grammar\n, • Provide in resort support when required\n\n Travel Operations Executive skills required: \n\n • Travel industry experience (tour operator background ideal)\n, • Strong organisational skills and ability to manage your own workload\n, • High attention to detail\n, • Excellent written & verbal communication\n, • Exceptional customer service and a desire to exceed expectations\n\n Additional information: \n\n • Salary up to £30,000 dependent on experience\n, • Fully remote\n, • Monday-Friday (2 Saturdays per month on rotation with a day off in the week\n, • 22 days holiday\n, • Pension\n

Portfolio HR & Reward is delighted to partner with a rapidly growing, forward-thinking organisation to recruit an HR Operations & Process Improvement Specialist. \n This is a hands-on operational role dedicated to modernising HR service delivery. Our client is looking for a specialist to re-engineer HR workflows, enhance the employee experience, and maximise their advanced HRIS capabilities. Working closely with HR leadership, Shared Services, and IT, you will serve as the champion for operational excellence. \n Please note: This is not a rigid HRIS configuration or IT job. We need an HR professional at heart who is energised by data, process mapping, and leveraging digital tools to eliminate friction and manual tasks. \n \n Key Responsibilities \n Process Engineering & Efficiency \n\n • Map, review, and challenge existing HR workflows to eliminate manual interventions.\n, • Target and overhaul high-volume internal enquiry and ticketing queues.\n, • Analyse contact volumes to diagnose root causes of inefficiencies.\n, • Streamline workflows to drastically reduce backlog demand and improve response times.\n\n \n Digital Optimisation & Automation \n\n • Drive standardisation across all global HR practices and procedures.\n, • Partner with IT to deploy automated workflows and explore AI-driven solutions.\n, • Enhance the automated communications network to make touchpoints user-friendly.\n, • Maximise the utilisation of the enterprise HRIS platform for managers and employees.\n\n \n Data Integrity & Advanced Analytics \n\n • Own the data quality lifecycle across all core HR systems.\n, • Design and execute regular automated audit reports to flag inconsistencies.\n, • Conduct root-cause analysis on data errors to prevent future discrepancies.\n, • Provide clean datasets and reports to empower strategic business decisions.\n, • Maintain strict governance over data privacy regulations and compliance.\n\n \n Collaborative Change Management \n\n • Shadow existing Shared Services workflows to identify hidden operational bottlenecks.\n, • Act as the strategic bridge between HR Operations, Shared Services, and Technology.\n, • Manage new-hire and exit insight programmes to uncover retention trends.\n, • Support the administration of niche global mobility and engagement frameworks.\n\n \n Skills & Experience Required \n\n • HR Foundation: Proven experience in HR Operations, Shared Services, or HR Administration.\n, • Process Mastery: Demonstrable success in mapping, improving, and scaling HR processes.\n, • System Knowledge: Hands-on experience with enterprise-grade HRIS platforms (such as Workday or similar).\n, • Data Fluency: Advanced Excel and reporting capabilities with strong analytical skills.\n, • Tech-Savvy Mindset: Experience with digital transformation, automation, or ticketing system optimisation.\n, • Communication: Ability to translate complex data and system logic for non-technical stakeholders.\n, • Compliance: Solid understanding of data governance and employment legislation.\n, • Desirable: Experience supporting global mobility activities or holding a relevant HR qualification (e.g., CIPD).\n\n \n Ideal Candidate Profile \n You are naturally curious, data-driven, and structurally minded, yet you never lose sight of the human element in HR. You actively dislike inefficient processes and look for ways to authorise and automate repetitive tasks. You thrive in fast-paced environments and love turning chaotic workflows into smooth, scalable operations. \n \n \n 51414BR \n INDHRR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

HR Administrator | £42,000 + Bonus | West London (Hybrid) \n Are you looking to take the next step in your HR career with a global market leader? \n Portfolio HR & Reward are partnering with a massive, household-name FMCG organisation to find an organised and customer-focused HR Administrator to join their fast-paced HR Shared Services team in West London. \n This is a fantastic opportunity to gain incredible exposure to a broad range of HR activities. You will play a vital role in delivering a seamless employee experience across the UK and Ireland, working within a highly collaborative and energetic team culture. \n The Role: What you will be doing \n As a key member of the team, you will support employees and managers through every stage of the employment journey, ensuring HR processes run efficiently and accurately. \n\n • Employee Lifecycle: Prepare contracts, offer letters, and handle promotions, transfers, and leavers.\n, • Onboarding: Support the welcoming and seamless onboarding process for all new starters.\n, • Systems & Data: Maintain accurate employee records within HR systems (such as SAP) and handle monthly changes.\n, • Payroll & Benefits: Work closely with the payroll department to ensure deadlines are met, while helping administer company benefits, family leave, and long-service awards.\n, • Query Management: Act as a helpful point of contact for employees, answering queries via email, phone, and ticketing systems.\n\n About You: What we are looking for \n We are looking for someone who takes genuine pride in delivering a high-quality service and loves building relationships across a business. \n\n • Experience: Previous administration experience, ideally gained within HR, Payroll, or a Shared Services environment.\n, • Skills: Exceptional organisational skills with a sharp eye for detail and the ability to manage multiple priorities.\n, • Tech-Savvy: Comfortable using HR systems (experience with SAP HR is a massive advantage but not essential).\n, • Communication: A confident communicator who can handle sensitive and confidential data with total discretion.\n, • Ambition: A positive, proactive attitude. You may already be studying towards a CIPD qualification or simply eager to develop your HR knowledge within an international business.\n\n What's in it for you? \n\n • Salary: £42,000 + competitive bonus structure.\n, • Flexibility: A brilliant hybrid working model balancing home and office time.\n, • Growth: Exceptional training and global company exposure to fast-track your career.\n\n How to Apply: \n For a confidential discussion or to find out more, please reach out to Brandon Robinson at Portfolio HR & Reward: \n \n \n \n 51896BR \n INDHRR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Reservations and groups agent - Required for this global airline based in their West London office. They are looking for a travel industry professional from a reservations background, ideally airline experience and ideally sabre knowledge. Office based role, Monday to Friday. Salary around £27,000 plus bonus and great benefits including a yearly free flight for you and a family memberReservations and group agents duties-Group sales and reservations-Preparation of route analysis data-Taking reservations calls from direct and trade partners-Generating airline bookings, changes, issuinga nd reissuing tickets, -Processing invoices-Daily and monthly airline sales reports-Dealing with ticket reissues, upgrades, reroutes, lost tickets, Reservations and groups agents skills required-Minimum of 2 years in a airline reservations role -Ideally sabre trained, but they will cross train from a different GDS-Knowledge of fares and ticketing -Excellent telephone mannerAdditional information-Hours Monday to Friday 9am to 6pm, office based in West London-Benefits include 1` free flight per year, including immediate family, death in service, free parking at the Brentford office, 21 days annual leaving which increases with service, EAP programme, If you are interested in the above role please apply online or send your cv to quoting DT60737

Senior Remote Support Engineer - Up to £65,000 + Package \n Location: Watford (Hybrid) \n Salary: Competitive + Excellent Benefits \n Job Type: Permanent | Full-Time (40 hours per week) \n Ready to Lead a Team and Solve Complex Technical Challenges? \n We’re looking for an experienced Senior Remote Support Engineer to join an innovative engineering business at an exciting stage of growth. \n This is much more than a traditional support role. You’ll lead a team of talented engineers, act as the technical expert for complex issues, and play a key role in improving the systems, processes and technology that underpin a busy service operation. \n If you enjoy solving technical problems, developing people and finding smarter ways of working through digital tools and AI, this could be the perfect next step in your career. \n The Opportunity \n As Senior Remote Support Engineer, you’ll be responsible for leading a remote technical support function while remaining hands-on with fault diagnosis and resolution. \n You’ll work closely with field engineers, service management and other departments to ensure customers receive an exceptional level of service, while continually improving operational efficiency. \n This is an opportunity to make a real impact within a forward-thinking organisation that values innovation, collaboration and continuous improvement. \n Key Responsibilities \n\n • Lead, coach and develop a team of Remote Support Engineers.\n, • Act as the technical escalation point for complex mechanical and electrical faults.\n, • Diagnose and resolve issues remotely using advanced fault-finding techniques.\n, • Provide real-time technical guidance to Field Engineers during on-site repairs.\n, • Coordinate field activities to maximise first-time fix rates and engineer efficiency.\n, • Design and improve internal digital tools, forms, dashboards and AI-enabled processes.\n, • Analyse service performance, identify trends and drive continuous improvement initiatives.\n, • Develop technical documentation and knowledge resources to support the wider engineering team.\n\n About You \n We’re looking for someone who can bring both technical expertise and strong leadership skills. \n You’ll ideally have: \n\n • Proven experience within technical support, field service or engineering involving mechanical and electrical equipment.\n, • Strong knowledge of motors, conveyors, sensors, wiring, control boards, PLCs or similar electromechanical systems.\n, • Previous experience leading, mentoring or supervising engineers, or the confidence and ability to step into a leadership role.\n, • Excellent troubleshooting and analytical skills.\n, • Strong communication skills with the ability to support both customers and engineering teams.\n, • Good knowledge of Microsoft 365.\n, • Experience using low-code tools such as Microsoft Power Apps, Power Automate or Microsoft Forms, together with an interest in AI and digital innovation.\n\n Desirable Experience \n\n • Reverse vending, vending, recycling, packaging or automation industries.\n, • Mechanical or electrical qualifications (NVQ, City & Guilds or equivalent).\n, • Experience using CRM, ticketing or field service management systems.\n, • Full UK driving licence.\n\n What’s in it for You? \n You’ll be joining a business that’s committed to investing in both its people and technology. \n In return, you’ll receive: \n\n • Competitive salary.\n, • Hybrid working.\n, • Career development and progression opportunities.\n, • The opportunity to lead and shape a growing technical support team.\n, • Exposure to innovative technologies, automation and AI.\n, • A collaborative, supportive working environment where your ideas are valued.\n, • The chance to play a key role in improving engineering services that support a more sustainable future.\n\n About the Employer \n Our client is a well-established engineering business providing specialist equipment and technical services across the UK. With continued investment in technology, innovation and customer service, they’re looking for ambitious individuals who want to make a real difference and help shape the future of their service operation. \n If you’re a technically minded leader who enjoys solving problems, improving processes and developing people, we’d love to hear from you. \n Apply today to take the next step in your engineering career. \n

Airline corporate account manager - Required for this global airline looking after its UK corporate clients and TMCs. Salary up to 40k plus benefits. Experience wise account management within airlines ideally, but they will look an account management background working for a TMC, 1 day a week in their office in West London Airline corporate account mangers duties-To represent the Airline in a professional and knowledgeable way to travel trade partners and commercial companies (dedicated role)-To increase revenue and market share on the airline route network-To maintain current and secure new sales accounts-To increase awareness of airline to the trade and public sectors-To meet, daily, weekly & annual Targets setAirline corporate account managers skills required-Minimum 5 years’ experience in a similar role-Travel industry account management-Existing relationships within the TMC and Corporate business would be an advantage-Knowledge and proven success within the corporate market-Knowledge of airline GDS and distribution channels-Knowledge of airline fare structures-Good knowledge of Word, Excel and Power Point programmes-Knowledge of general airline procedures-Ability to interpret fare and ticketing rules-Negotiating skills-Strong presentation skillsAdditional information-21 days holidays rising with service to 26 days-Great pension scheme-Life assurance-Office based in West London near Heathrow, -Looking after the UK but most clients in and around LondonIf you are interested in the above role please apply online or send your cv to quoting DT60114

Senior Business Travel ConsultantThis award winning travel management company is seeking an experienced Senior Business Travel Consultant to join their specialist team supporting a prestigious portfolio of corporate clients. This is an exciting opportunity for a travel professional with strong corporate travel and VIP travel management experience who thrives in delivering exceptional service in a fast paced environment. Working remotely from home, you will provide a high touch, personalised service to business travellers and VIP clients, managing complex worldwide itineraries and delivering seamless travel solutions from enquiry through to travel completion. Candidates must have previous corporate travel experience and experience using a GDS system. Sabre experience is preferred, although candidates with strong Amadeus or Galileo expertise will be considered, with full cross training provided. \n Senior Business Travel Consultant – Role & Responsibilities: \n\n • Manage a wide range of corporate, sports and VIP travel bookings, including complex international flight itineraries.\n, • Provide a professional, consultative service, offering expert advice and tailored travel solutions.\n, • Build and maintain strong relationships with clients, ensuring the highest levels of customer satisfaction.\n, • Use Sabre GDS to create, amend and manage reservations accurately.\n, • Source the most suitable fares, routes and travel options in line with client requirements and company travel policies.\n, • Handle ticketing, reissues, refunds and schedule changes efficiently.\n, • Manage VIP and time sensitive travel arrangements with exceptional attention to detail.\n, • Respond promptly and professionally to client enquiries, resolving any issues quickly and effectively.\n, • Ensure all bookings, documentation and invoicing are completed accurately and within agreed timeframes.\n, • Work closely with suppliers and internal teams to deliver a seamless customer experience.\n\n Senior Business Travel Consultant – Skills & Experience Required: \n\n • Previous experience working within corporate/business travel is essential.\n, • Experience managing VIP, executive or high profile traveller arrangements.\n, • Strong GDS experience, ideally Sabre.\n, • Candidates with Amadeus or Galileo experience will also be considered, with Sabre training provided.\n, • Excellent worldwide air fares knowledge, including reissues and complex itineraries.\n, • Strong ticketing knowledge and understanding of airline fare rules.\n, • Exceptional customer service and relationship building skills.\n, • Excellent attention to detail and organisational abilities.\n, • Ability to work effectively in a fast paced environment and manage multiple priorities.\n, • Strong verbal and written communication skills.\n\n Senior Business Travel Consultant – Package & Benefits: \n\n • Salary circa £34k to £36k, with flexibility for candidates offering extensive experience.\n, • Fully home based role.\n, • Monday to Friday, 9.00am – 5.30pm.\n, • Out of hours support on a weekend rota approximately 2 to 3 times per year, with additional payment provided.\n, • Structured training and development, including Sabre cross training where required.\n, • Opportunity to work with prestigious corporate, sports and VIP clients.\n, • Join a highly respected and growing travel management company.\n\n To apply for the role of Senior Business Travel Consultant, please apply online or email your CV to .

Location: North London (Office-based, 5 days per week)Contract: PermanentHours: 8:00am – 4:30pm, Monday to Friday \n Temporary to permanent role with an immediate start \n About the Role \n We are seeking a professional, organised and customer-focused Front of House & Facilities Associate to join a dynamic and innovative organisation based in London. \n As the first point of contact for visitors, staff and members, you will play a key role in delivering an exceptional workplace experience while supporting the smooth day-to-day operation of the office and facilities function. \n Key Responsibilities \n\n • Welcome and sign in visitors, ensuring a professional front-of-house experience.\n, • Manage meeting room bookings, visitor access and office communications.\n, • Maintain high standards across reception, meeting rooms and communal spaces.\n, • Coordinate facilities helpdesk requests and monitor progress.\n, • Support contractor visits and maintenance activities.\n, • Manage deliveries and provide workplace support to office members and visitors.\n, • Produce reports and maintain accurate records across facilities and workplace systems.\n, • Assist with health and safety checks and workplace compliance activities. \n\n About You \n Essential \n\n • Previous experience in Front of House, Facilities, Office Coordination or Workplace Operations.\n, • Excellent customer service and communication skills.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Proficiency in Microsoft Office, including Word, Excel and SharePoint.\n, • Experience using ticketing, helpdesk or CRM systems.\n, • Ability to work independently and maintain high standards.\n, • Positive, proactive and flexible approach.\n\n Desirable \n\n • Experience within a membership, technology, innovation or professional services environment.\n, • Knowledge of Health & Safety procedures.\n, • Experience coordinating contractors or facilities maintenance activities.\n, • Familiarity with access control or room booking systems. \n\n What's on Offer \n\n • Opportunity to join an innovative and purpose-driven organisation.\n, • Supportive and collaborative working environment.\n, • Professional development opportunities.\n, • A varied role with exposure to workplace experience, facilities and stakeholder engagement. \n\n \n If you are a motivated and service-oriented professional who enjoys creating a welcoming and efficient workplace environment, we would love to hear from you. \n Submit your CV today to be considered.

Ticketing Support ExecutiveThis is an excellent opportunity for an experienced airfares professional to play a key role in supporting flight operations. The successful candidate will bring strong GDS ticketing experience, ideally using Amadeus, alongside a solid understanding of consolidator bookings, fare construction, ticket reissues, and refunds. \n Ticketing Support Executive Role and Responsibilities \n\n • Provide day-to-day support to sales agents on all GDS bookings, consolidator bookings and related processes.\n, • Manage flights coming into range, ensuring all international and internal flights are booked efficiently and accurately using GDS.\n, • Monitor and maintain queues, including schedule change queues, web/native bookings, general queues, and reissues.\n, • Monitor airline schedule changes, notify agents and customers, and action any necessary amendments.\n, • Process ticketing, reissue, and refund requests within agreed timeframes and company guidelines.\n\n Ticketing Support Executive Skills and Experience Required \n\n • A minimum of 2 years' experience in a flights, ticketing, or airfares.\n, • Strong working knowledge of GDS reservations and ticketing, with Amadeus experience preferred.\n, • Excellent understanding of fare types, fare rules, ticketing procedures, reissues, and refunds.\n, • The ability to navigate across NDC content, traditional GDS content, and consolidator channels to identify the best flight options for clients.\n, • Good working knowledge of Microsoft Excel.\n\n Ticketing Support Executive Key Benefits \n\n • Competitive salary of £30,000 - £35,000, depending on experience.\n, • 10% annual bonus subject to company performance.\n, • The opportunity to work with a specialist, award-winning travel company.\n, • A supportive and knowledgeable team environment.\n\n Please apply online or email

Travel Ticketing Support Executive \n Base Salary to £35,000 (negotiable based on experience) + Bonus and Great Benefits \n Our client is a private owned travel company who specialise in small group tours within Latin America, Africa, Asia and the Middle East. \n They are now recruiting for an experienced Ticketing Support Executive who has extensive working knowledge of a major GDS and flights consolidations experience. \n The role supports the flights team, booking all clients flights and making any amendments. \n This is an office based role in Central London. \n Ticketing Support Executive Responsibilities: \n Provide day-to-day support to sales agents on all GDS bookings and on all consolidator bookings and processes \n Manage flights coming into range, ensuring all required international and internal flight bookings are completed \n Maintain and monitor queues, including schedule changes, general queues, web/native bookings, and reissues \n Perform end-of-day checks to ensure all tickets have been issued correctly \n Monitor schedule changes, notify agents and customers, and action any required amendments \n Arrange and process any booking adjustments resulting from schedule changes, updating back-office systems accordingly \n Process ticketing, reissue, and refund requests within required timeframes and company guidelines \n Ticketing Support Executive Experience Required: \n Previous experience in a flights or airfares environment \n Strong working knowledge of GDS reservations and ticketing (Amadeus preferred) \n Excellent understanding of fare types, fare rules, ticketing, reissues, and refunds \n Advanced fare management skills, including manual fare builds, name/seat corrections, and complex ticket revalidations \n Ability to navigate between NDC landscape, traditional GDS content and consolidators to ensure we offer all possible options to clients \n Great organisational skills, with the ability to work on multiple tasks at the same time \n Numeracy and a keen attention to detail \n Ticketing Support Executive Salary and Benefits \n Base salary up to £35,000, negotiable depending on experience. \n 10% annual bonus subject to company performance. \n Travel discounts \n 23 days annual leave \n Pension \n Monday to Friday \n To apply for this Ticketing Support Executive role, please email your CV and a member of the team will be contact to discuss your application.

Service Desk Engineer \n \n The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first and second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. \n \n The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve issues and improve the client experience. Successful candidates demonstrate strong technical aptitude, exceptional communication skills, a customer-first mindset, and the ability to thrive in a fast-paced Managed Service Provider (MSP) environment. \n \n Responsibilities: \n\n • Utilize AI-enabled support tools and knowledge platforms to improve incident resolution times and service quality.\n, • Support Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, and related cloud services.\n, • Assist with endpoint management, mobile device management (MDM), and device compliance monitoring.\n, • Respond to security-related incidents including phishing reports, compromised accounts, malware alerts, and suspicious user activity.\n, • Maintain accurate documentation, knowledge base articles, standard operating procedures, and technical runbooks.\n, • Monitor service queues and proactively identify trends, recurring issues, and opportunities for automation.\n, • Participate in onboarding and offboarding processes including provisioning, deprovisioning, access reviews, and asset management.\n, • Support hybrid and remote workforce technologies including VPN, virtual desktops, collaboration platforms, and cloud applications.\n, • Meet established service metrics including SLA attainment, ticket quality, first-contact resolution, and customer satisfaction goals.\n, • Participate in after-hours support, escalation rotations, and major incident response activities as required.\n, • All other responsibilities delegated by the Management team.\n, • May be asked to provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.\n\n \n Qualifications: \n\n • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 2+ years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.\n, • Experience supporting Windows 11, macOS, iOS, and Android platforms.\n, • Working knowledge of cybersecurity concepts including MFA, Conditional Access, endpoint protection, phishing prevention, and identity management.\n, • Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration.\n, • Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems.\n, • Knowledge of ITIL service management principles.\n, • Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.\n, • Preferred Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent.\n, • Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred.\n\n \n Preferred Qualifications & Development Potential \n\n • Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 1–3 years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Foundational IT certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent coursework demonstrating core technical knowledge.\n, • Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical troubleshooting environments.\n, • Exposure to scripting, automation, or technical problem-solving through coursework, personal projects, or professional experience.\n, • Basic familiarity with PowerShell, Python, batch scripting, or other automation tools preferred.\n, • Strong understanding of Microsoft Windows, Microsoft 365, Active Directory/Entra ID, endpoint management, and common business productivity applications.\n, • Excellent customer service, communication, documentation, and troubleshooting skills.\n, • Ability to learn new technologies quickly and adapt in a fast-paced MSP environment.\n\n \n Nice-to-Have Qualifications \n\n • Experience supporting Microsoft 365, Entra ID, Intune, Azure, AWS, or similar cloud platforms.\n, • Experience with ITSM/ticketing systems such as ConnectWise, HaloPSA, Autotask, or ServiceNow.\n, • Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management.\n, • ITIL Foundation, Microsoft, CompTIA, or cloud certifications.\n, • Experience supporting financial services, legal, healthcare, or other regulated industries.\n\n \n AI Competencies: \n\n • Demonstrates familiarity with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or approved company AI platforms.\n, • Uses AI tools to assist with troubleshooting, documentation, knowledge searches, and drafting communications while validating accuracy.\n, • Understands basic AI concepts, limitations, risks, and data privacy requirements.\n, • Follows company policies regarding the secure and responsible use of AI technologies.\n, • Leverages AI-generated recommendations to improve ticket resolution efficiency and customer service quality.\n, • Demonstrates curiosity and willingness to learn emerging AI technologies relevant to IT support.\n

Are you an experienced Paraplanner looking for a role where you can stretch your technical skills and work on more complex cases? This expanding firm is seeking a confident Paraplanner who enjoys getting into the detail of tax planning and supporting Advisors in delivering outstanding client outcomes. \n \n You will be joining a supportive team environment, using a shared ticketing system to provide paraplanning supporting 4 Advisors. The role offers the chance to work on a broad range of cases, with exposure to more intricate scenarios, including estate planning and business relief recommendations. \n \n The business is currently in an exciting period of growth, with recent expansion and a strong pipeline of new clients. This creates excellent potential for future development, as the paraplanning function evolves alongside the firm. \n \n Key responsibilities include \n • Preparing clear and compliant reports for a variety of advice areas, including higher level planning \n • Handling more technical cases, particularly within inheritance tax mitigation and business relief \n • Working collaboratively with Advisors to ensure smooth client journeys \n • Contributing to a consistent and efficient workflow through a pooled support system \n \n Paraplanner Requirements \n • You need to have Minimum 3 years of paraplanning experience \n • You should have strong technical knowledge, particularly around IHT and BPR cases \n • You should have Ability to work independently and hit the ground running essential \n • Ideally you should have experience supporting multiple Advisers \n \n The Company \n This is a well established and expanding financial planning business that provides holistic advice across a broad client base. With steady organic growth complemented by recent acquisitions, the firm is entering an exciting phase and investing in strengthening its paraplanning capability. \n \n Paraplanner Benefits \n • Salary circa £40,000 to £50,000 \n • Hybrid working considered, with office bases available across multiple locations \n • Standard pension \n • 20 days holiday rising to 25 with length of service (plus bank holidays) \n \n Location \n Candidates should be within a reasonable commute of the firm’s offices in Harrow, Guildford or Rickmansworth. Hybrid options may be available for experienced individuals. \n If this sounds like the right next step for you, we encourage you to apply today. \n \n Liability and Disclaimer \n Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.

Business travel consultant - Required for this expanding global TMC. They are looking for 2 experienced sabre consultants to work on a hybrid basic, one day a week in their South West London office. Salary up to £35,000, but may go slightly higher for the right candidate, 25 days holidays, pension, amazing bonus scheme plus many more benefits for the successful candidatesBusiness travel consultants duties-Working on mixed accounts booking worldwide business travel arrangements using sabre, ranging from flights, car hire, rail and hotels -keeping to clients travel policy, finding them the most cost effective and convenient travel options available-Ticketing, reissues, amendments etc Business travel consultants skills required-Business travel experience is a must-Very strong sabre user-Experience working on mixed accountsAdditional information-1 day a week in the office, the first 2 weeks during training full time in the officeIf you are interested in the above role please apply online of send your cv to quoting DT60791

Job Title: System Support \n Location: London \n Contract Length: 6 months (Potential to extend up to 2 years) \n Pay rate: £416 pwd Umbrella. \n A leading global investment bank is seeking a System Support AVP to join its technology function in London. This role sits within a core engineering team responsible for supporting and maintaining critical internal systems across the organisation. \n The Role \n You will play a key role in supporting production systems, ensuring stability, performance, and rapid issue resolution. This is a hands-on role combining technical troubleshooting, stakeholder communication, and continuous improvement of support processes. \n You'll work closely with development teams, infrastructure, and global support teams (including London and New York) to diagnose issues, identify root causes, and implement effective solutions. \n Key Responsibilities \n\n • Troubleshoot and resolve production system issues across Windows servers, SQL Server, and Oracle environments\n, • Perform root cause analysis and implement fixes (code, SQL scripting, configuration)\n, • Liaise with internal teams (Infrastructure, Network, DBA, Helpdesk) and external stakeholders\n, • Provide clear communication and updates to business users and support teams\n, • Support application releases and ensure smooth deployment into production\n, • Contribute to system stability, scalability, and security improvements\n, • Participate in an out-of-hours support rota\n, • Maintain accurate documentation, ticketing, and incident reporting\n, • Support disaster recovery environments and non-production systems\n\n Requirements \n\n • Strong experience in application/system support within enterprise environments\n, • Hands-on knowledge of SQL (T-SQL or PL/SQL)\n, • Experience with Windows Server environments and database systems\n, • Proven ability to troubleshoot complex production issues\n, • Strong communication skills with both technical and non-technical stakeholders\n, • Experience working in banking or regulated environments is highly desirable\n\n Why Apply? \n\n • Opportunity to work in a global, enterprise-scale environment\n, • Exposure to business-critical systems and production support\n, • Collaborative, international team across multiple locations\n, • Strong mix of technical depth and stakeholder engagement\n\n \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. \n \n Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. \n \n Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. \n

Calling all Experienced Music Touring Travel Consultants we have the most amazing opportunity for you! \n We are currently recruiting for exceptional Music Touring Consultants to work on the travel arrangements for some of the most prestigious names in the music industry. This is a Hybrid BASED role for those who enjoy their specialist knowledge of the travel sector being appreciated and valued by both management and clients. \n Your main duties will be liaising with hotels, airlines, Tour Managers and PA’s to put together an itinerary of travel for upcoming tours across the UK, Europe and Worldwide. You may have months to arrange it, you may have weeks – that’s why your expertise is so valuable in this ever changing industry and you'll thrive on the challenges this role presents. \n The Travel Consultant we’re looking to speak to will have: \n\n • Experience working in the music travel industry is a MUST!!\n, • Project management skills – your work will consist of handling mini “projects” and you will be required to see your tours through from start to end\n, • Excellent GDS skills - Any will be considered\n, • Group ticketing experience\n, • Excellent relationship building skills\n\n You’ll also need in abundance; patience, humour, a solid work ethic and amazing communication skills! \n

Calling all Experienced Music Touring Travel Consultants we have the most amazing opportunity for you! \n We are currently recruiting for exceptional Music Touring Consultants to work on the travel arrangements for some of the most prestigious names in the music industry. This is a HOME BASED role for those who enjoy their specialist knowledge of the travel sector being appreciated and valued by both management and clients. \n Your main duties will be liaising with hotels, airlines, Tour Managers and PA’s to put together an itinerary of travel for upcoming tours across the UK, Europe and Worldwide. You may have months to arrange it, you may have weeks – that’s why your expertise is so valuable in this ever changing industry and you'll thrive on the challenges this role presents. \n The Travel Consultant we’re looking to speak to will have: \n\n • Experience working in the music travel industry is a MUST!!\n, • Project management skills – your work will consist of handling mini “projects” and you will be required to see your tours through from start to end\n, • Excellent GDS skills - Any will be considered\n, • Group ticketing experience\n, • Excellent relationship building skills\n\n You’ll also need in abundance; patience, humour, a solid work ethic and amazing communication skills! \n

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

Business & First Class Travel Consultant Needed !! \n A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London . The successful candidate will specialize in booking premium air travel for high-net-worth individuals (HNWIs), corporate executives, and VIP clients. You will provide a bespoke service, while using your in-depth knowledge of airline products, fare construction, and worldwide destination knowledge to deliver a seamless booking service to your them. \n Key Responsibilities:\n\n • \n Premium Air Travel Booking: Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys. \n • \n Client Relationship Management: Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests. \n • \n Fare Construction & Ticketing: Maximize value for clients through smart fare sourcing, consolidator fares \nRequired Skills & Experience:\n\n • \n Experience: Minimum 3-5 years' experience in a similar role within a travel agency, TMC, or luxury concierge service. \n • \n GDS Proficiency: Expert in at least one major GDS (Galileo preferred but open to cross training) \n • \n Industry Knowledge: Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles. \n\n Package: \n\n • \n Competitive salary + performance bonuses \n • Office based role in Central London\n, • \n Work with a high-caliber client base \n • \n Access to exclusive airline and industry benefits \n • \n Opportunity to grow within a premium travel service brand \n\n \n Interested apply here now or email \n

Technology Support Specialist \n London | Full-Time | On-Site \n \n An exciting opportunity has arisen for a Technology Support Specialist to join the London office of a leading international law firm. \n \n This role is ideal for a customer-focused IT professional looking to build their experience within a fast-paced, professional environment. You'll play a key role in delivering hands-on technical support to users, ensuring technology services operate efficiently and providing an exceptional support experience across the business. \n \n The Opportunity \n As part of a highly regarded Technology & Information Services team, you will be responsible for supporting desktop and laptop technologies, mobile devices, meeting room technology, printers, and a range of user-facing systems. \n Working closely with colleagues across the business, you'll troubleshoot technical issues, deploy new equipment, and help maintain a seamless technology experience for end users. \n \n Key Responsibilities \n\n • Provide technical support for desktops, laptops, mobile devices, printers, and peripherals.\n, • Configure, deploy, and maintain PC and notebook hardware.\n, • Support and troubleshoot mobile technology, including smartphones and tablets.\n, • Perform hardware installations, upgrades, repairs, and preventative maintenance.\n, • Assist with meeting room and audio-visual technology setup and support.\n, • Conduct daily checks to ensure conference room technology is functioning correctly.\n, • Log, manage, and resolve support requests through the ticketing system.\n, • Maintain accurate hardware and software inventory records.\n, • Manage loan equipment and device deployment processes.\n, • Diagnose technical issues and implement effective solutions in a timely manner.\n, • Deliver a high level of customer service and support to users at all levels of the business.\n\n \n About You \n You'll be a proactive and service-oriented individual who enjoys solving problems and building strong relationships with users. \n \n Essential Skills \n\n • Strong customer service and communication skills.\n, • Good understanding of Windows operating systems and Microsoft Office applications.\n, • Ability to troubleshoot hardware and software issues effectively.\n, • Strong analytical and problem-solving abilities.\n, • Excellent organisational skills and attention to detail.\n, • Ability to work independently and manage competing priorities.\n\n \n Desirable Experience \n\n • Previous experience in an IT Support, Helpdesk, Desktop Support, or Technology Support role.\n, • Experience supporting laptops, desktops, printers, and peripheral devices.\n, • Exposure to mobile device support, including iPhones and iPads.\n, • Experience working with remote connectivity and networking technologies.\n, • Degree in Computer Science, Information Systems, or a related discipline.\n\n \n Ideal Backgrounds \n We welcome applications from candidates with: \n\n • 1-3 years' experience in an IT support environment.\n, • Strong customer-facing experience.\n, • Experience gained within professional services, legal, financial services, hospitality, or other service-driven environments.\n, • A genuine passion for technology and delivering exceptional user support.\n\n \n If you're looking to join a prestigious international organisation where technology and client service are at the heart of the business, we'd love to hear from you. \n \n \n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. \n \n \n

SALES OPERATIONS COORDINATOR \n For over 40 years some of the biggest names in sport & fashion have trusted our client to design, develop, manufacture and sell their clothing & accessories around the world. Their extensive brand portfolio includes globally recognised names. Due to ongoing growth within the business, we are looking to expand our team to support increasing account activity and operational complexity. The sales operations role supports the Account Managers by owning day-to-day sales execution and coordination for assigned retail accounts. \n This role ensures accuracy, timeliness and communication across the order lifecycle - from order entry to delivery to customers. Key Responsibilities: \n Sales Support \n • Manage customer order sheets on excel and SAP, ensuring all details are accurate and include retailer-specific requirements. \n • Ensure orders are handed over to the logistics and sourcing teams and proactively escalating any delays. \n • Support in set up for customer meetings. \n • Support account managers on additional styles for customers, liaising with Design to ensue all requests have been met and SKU detail and data is correct. \n • Provide customers with information required for internal systems and ticketing. \n • Liaise with Sourcing to update customers on production sample arrival. \n • Work with customers and sourcing team to ensure factories use correct labelling for product and packaging adhering to the production CP \n • Prepare available to sell reports for account managers to review \n • Send monthly shipping reviews to customers to allow them to raise orders on core product. \n Split out orders on the system and communicate orders to production team. \n Order Book Management \n • Reconcile orders placed with factories with customer purchase orders - highlight any discrepancies and communicate any changes to buyers. \n • Track orders with production team and issue weekly Critical path to buyers. Propose and agree actions for any late deliveries. Ensure sales orders are updated. \n • Action monthly order book reconciles between internal systems and customer order books and resolved any differences. \n • Liaise with Bangladesh team and logistics to ensure orders are handed over successfully. \n • Support finance on any invoice discrepancies. Reporting & Data Management \n • Collate information to support the account manager in building strategies by brand/customer. \n • Preparing key information for monthly and quarterly reviews. \n • Maintain accurate pricing in SAP. Management and development \n • Review processes and suggest/implement improvements. \n • Work towards clearly set and agreed objectives, taking ownership to achieve. 1 Skill and Competencies: Personal Attributes/Skills * 2-3 years' experience in a similar role. \n • Very good attention to detail and diligent. \n • Confident working with large volumes of data. \n • Adaptable and proactive in a dynamic industry. \n • Efficient and organised in a very fast paced environment. \n • Ability to prioritise successfully and meet key deadlines. \n • Problem solver and analytical thinker. \n • Excellent communicator and confident working with internal and external stakeholders. \n • Confident on Excel. Desirable \n • SAP experience \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

Company description About Latham & Watkins Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.About the Role The Legal PA (Attorney Support FAST Specialist) is an integral part of Lathams Attorney Support team. This role will be responsible for supporting summer associates, trainees and first through fourth-year attorneys with a variety of administrative responsibilities, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in our Londonoffice . Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.Job description Responsibilities & Qualifications Other key responsibilities include:Handling daily time entry, calendaring and scheduling, managing/editing documents, and travel arrangementsProactively learning internal systems and processes to find innovative solutions to problems and requestsPreserving the confidentiality of firm and client protected informationPromoting effective work practices, working as a team member, and showing respect for co-workersRequired profile Wed love to hear from you if you:Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firmDemonstrate the initiative to work both independently and in a team environment with a customer service focusPossess the ability to multi-task and adapt to continuously evolving technology platformsAnd have:Relevant experience in a legal or professional services environment, preferablyA high school diploma or equivalent, preferably a bachelors degree or equivalentWhat we offer Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.#Associate #LI-SR1TPBN1_UKTJ

Our client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service, and ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer updates. Work with sales, support and product teams to improve customer outcomes. About You Excellent communication and relationship-building skills. Strong organisation and ability to manage multiple customer requests. Customer service, account management or administrative experience is beneficial. Comfortable using CRM or ticketing systems. * Commercial awareness and a proactive approach to problem-solving

Job Title: Customer Experience ManagerLocation: West Dorset (Near Bridport)Working Arrangements: Full-Time | Office-Based – 5 days per weekHours: Monday–Friday | 8:00–16:30Salary: £35,000CCP are proud to partner with a well-established, premium subscription-based business entering its next phase of growth. The company has developed a complete, fully documented Customer Experience Operating System, which the incoming Manager will inherit, implement and evolve.This structured framework underpins service delivery, team standards and customer lifecycle management, making this one of the most distinctive and strategically positioned CX leadership roles in the region.This is a senior, hands-on leadership role within a high-retention, relationship-led environment. The business is founder-led and has built its reputation through quality and long-term customer relationships.The RoleLead and develop a small team of Customer Experience AdvisorsInherit, implement and continuously refine the documented Customer Experience Operating SystemDeliver structured training directly to the team, including service standards, communication frameworks and conflict resolutionOversee subscription lifecycle operations (billing, pauses, reactivations, retention)Refine CRM/ticketing workflows, reporting and automationSet communication standards across written and telephone channelsEnsure high levels of telephone confidence and professionalism across the teamHandle complex escalations and sensitive casesAct as the operational bridge between customers and senior leadershipAbout You5+ years' customer service experience2+ years in a team leadership or managerial roleStrong subscription or e-commerce operational knowledge (Desirable)Confident using and improving CRM/customer service platformsHigh level of telephone confidence and ability to coach others in call handlingExperience within a premium, relationship-led environmentCalm, measured and highly professional under pressureExcellent written and verbal communicationComfortable working in a hands-on, office-based founder-led businessBased within commutable distance of West DorsetIf this role is of interest and you feel you have the relevant experience, please apply online and we'll aim to respond within 72 hours. Alternatively, if you have any questions, please emailTPBN1_UKTJ

Senior Field Service Engineer (HV & LV)UK Wide Remote RoleUK | £50,000£65,000 + Excellent BenefitsJoin a business where innovation and people come first.We're a growing engineering business built on Collaboration, Creativity, Integrity and Impact. Our people are trusted to take ownership, solve problems and make a real difference and that's why so many choose to build long-term careers with us.Due to continued growth, we're looking for an experienced Senior Field Service Engineer with expertise in High Voltage (HV) or Low Voltage (LV) monitoring to join our Operations team.The RoleYou'll lead the installation, commissioning and servicing of advanced monitoring systems across customer sites, acting as the technical expert for complex projects while mentoring colleagues and delivering exceptional customer service.Lead complex installation, commissioning and field service activitiesDeliver technically challenging HV or LV monitoring projects safely and efficientlyTroubleshoot and resolve complex on-site technical issuesMentor and support Field Service EngineersEnsure accurate commissioning records and technical documentationBuild strong customer relationships and represent the business professionallyDrive high standards of safety, quality and first-time-right deliverySupport continuous improvement by sharing technical knowledge and best practiceAbout YouProven field service, installation or commissioning experienceStrong experience with HV or LV monitoring systemsExcellent fault-finding and problem-solving skillsA strong understanding of electrical safety and safe systems of workExperience working directly with customersThe ability to mentor and develop junior engineersGreat organisational and communication skillsDesirableElectrical engineering qualifications or HV/LV certificationsUtilities, energy or industrial sector experienceExperience with engineering data, monitoring or ticketing systemsWhat's in it for you?£50,000£65,000 salary (DOE)25 days holiday + bank holidaysBuy or sell up to 5 days annual leave8% employer pension contributionPrivate Medical Insurance (or cash alternative)Life Assurance (3x salary)Income ProtectionCritical Illness CoverProfessional membership paidCycle to Work schemeLong service awardsEnhanced company sick payGenuine career progression and development opportunitiesFlexible working and a collaborative, supportive cultureIf you're an experienced HV or LV Field Service Engineer looking for a role where you can lead projects, develop others and make a real impact, we'd love to hear from you.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.TPBN1_UKTJ

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.Job description The Business Development Assistant BD CORE is an integral part of Lathams Business Development team and will be responsible for collaborating with various teams within the department to execute tasks that are integral to the success of the firms Business Development objectives, while providing a high level of customer service to internal and external clients. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.Responsibilities & Qualifications Other key responsibilities include:Proactively keeping abreast of firm resources, contacts, and subject matter experts to provide alternative solutions when a request cannot be fulfilled via the designated Business Development CORE team or can be fulfilled more efficiently through an alternative resourceEntering all assigned service requests into the ServiceNow ticketing system and monitoring tickets from open to close status, ensuring all service level agreements are metLearning Latham-specific tools and applications as necessary to perform certain research or other related job dutiesSupporting the global Business Development department with a suite of core services, including biography edits, client and competitor research and analysis, utilizing Pitchbook, and other publicly available resources, conducting research for client seminars and client events, providing marketing collateral support including updates to client presentations, pitch documents, directory submissions, and newsletters, executing CRM research, updates, and data entry, updating and producing expense and invoice reports, and document conversion and formatting (Word and PPT)Assisting with special projects when necessaryRequired profile Wed love to hear from you if you:Possess well-developed and professional interpersonal skills; including the ability to interact effectively with people at all organisational levels of the firmDisplay excellent communication skills, both written and oralDemonstrate the ability to work in a team environment with a customer-service focusAnd have:A high school diploma or an equivalentA bachelors degree or an equivalent in a related field, preferablyProfessional services or law firm experience, preferablyWhat we offer Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.TPBN1_UKTJ

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview We’re looking for a hands-on Recruiter to support our hiring efforts across Europe, working closely with our Talent Acquisition team and internal hiring stakeholders. This person will act as an extension of the internal TA function, helping drive hiring activity across Europe by building talent pipelines, sourcing strong candidates, conducting initial outreach and screening, and supporting recruitment delivery across multiple roles and markets. The ideal candidate is someone who understands how to work collaboratively within an internal recruitment setup while also being confident enough to independently drive progress and deliver results. This opportunity can be structured as either part-time or freelance/contract-based, depending on the profile and availability. • Work closely with the Talent Acquisition team to support hiring needs across Europe, • Partner with hiring managers and internal stakeholders to understand role requirements and candidate profiles, • Manage and support the end-to-end recruitment process for Europe-based roles, • Source, identify, and engage high-quality candidates through LinkedIn, job boards, referrals, and direct outreach, • Build and maintain strong talent pipelines for current and future hiring needs, • Conduct initial screening calls and assess candidates against role requirements and overall fit, • Share shortlisted candidates with relevant notes and recommendations, • Coordinate interviews and ensure a smooth and professional candidate experience, • Support with market mapping and talent insights across key European markets, • Maintain accurate recruitment updates and candidate tracking, • Represent the company professionally and positively in the market, • Proven experience in recruitment / talent acquisition, ideally with exposure to Europe-based hiring, • Experience working in-house or in close partnership with internal TA / People teams, • Strong sourcing and headhunting capability, • Ability to manage multiple roles and priorities in a fast-paced environment, • Strong communication and stakeholder management skills, • Good understanding of the European talent market, • Organized, responsive, and delivery-focused, • Able to work both collaboratively and independently

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: • Own end-to-end project planning: scope, milestones, timeline, and deliverables, • Establish and maintain project governance cadences, • Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards, • Track and manage dependencies across internal teams, vendors, and external partners, • Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity, • Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed), • Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs, • Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live, • Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions, • Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting, • Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies), • Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases, • Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements, • Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field, • 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment, • Proven track record delivering cross-functional projects involving engineering and product teams, • Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting, • Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts, • PMP Certification is required; additional related certifications are nice to have, • Strong communication skills and ability to influence without direct authority Nice to Have • Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms, • Experience delivering integrations (APIs, partners, third-party vendors), • Exposure to multi-market launches, localization, or operating in international delivery teams, • European language skills are a plus; English required

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌔 About the Opportunity In this exciting new role, you will take full ownership of MoonPay's MoonBase in Shoreditch, London. You'll have the unique opportunity to curate a space for the London team, a home away from home, where the snacks are aplenty and the vibes are on point. We’re looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include facilities management, and event planning. 🚀 What you will do · Oversee facilities and office management for our MoonBase in London· Address maintenance and repair needs via the facilities ticketing system· Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors· Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies· Administration of global access controls for MoonBases, including events and lunch allowances· Vendor and contract management· Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures· Plan and execute in-person and virtual events for MoonPay globally· Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions· Planning and coordinating off-sites, team meetings, and other meetings as required· Other ad hoc projects, tasks, research and requests as needed 💻 What you will be working with/on You will oversee the seamless operation of our London MoonBase in Shoreditch while supporting global locations. Your responsibilities include daily office operations, maintenance, and space optimization. Leveraging your expertise in London’s top venues, you’ll coordinate in-person and virtual events, including team offsites. As the primary point of contact for all things London, you’ll collaborate with teams on vendor management, new location planning, office closures, and lead the UK health and safety program. 🧑‍🚀 About You · You have experience in office and/or facilities management, supporting both onsite and remote locations· You have strong knowledge of OSHA regulations and health & safety requirements across the UK.· You have a background in events coordination · You have a high sense of urgency with an innate drive to respond and take action quickly· You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects.· You have excellent written and verbal communication skill· You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them· You have strong interpersonal skills and ability to quickly build rapport with internal and external partners· Ability to travel as needed· Knowledge of the crypto space and blockchain technologiesWe’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

Job Title: Payroll Administrator (6-Month Contract, Temp to Perm) Location: Finsbury Park (Monday & Wednesday in-office, remote Tuesday, Thursday and Friday) Salary: £16.22ph umbrella rate Hours: Full-time, 37.5 hours per week (8:30am – 5:00pm, 8.5 hours per day) Type: Temporrary Start Date: ASAP Interview Format: Microsoft Teams (Next Week) About the Role We are seeking a proactive and detail-oriented Payroll Administrator to join our team on a 6-month contract, with the strong potential to transition into a permanent position. This is a hybrid role based in Finsbury Park, requiring two in-office days (Monday & Wednesday) and three remote working days. Key Responsibilities Processing and managing a high volume of admin tickets (approximately 100 per day) Supporting the payroll team with: New starter setups Contract variations Absence tracking via our internal ticketing system Chasing return-to-work documentation and phone calls Maintaining accurate records in Excel and other internal systems Assisting with return-to-work form completion and follow-up • Helping manage a backlog of approximately 280 outstanding tickets Requirements Essential: Previous administrative experience in a fast-paced environment Desirable: Exposure to payroll processes and systems Strong Excel skills and comfort working with data What We Offer Hybrid working with a good work-life balance Opportunity to secure a permanent position after 6 months Please apply today with your up to date CV, or call Leah Seber at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR systems and Workday. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape. Our people are our most important asset We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs. We attract the best people and reward them appropriately Staff development and upskilling are core to what we do What is the role about? We are seeking an experienced Workday Consultant with strong Recruitment expertise to join our team. In this role, you will work closely with clients to design, configure, and optimise their Workday Recruitment solution. You will play a key part in delivering end-to-end Workday Recruitment implementations as well as supporting clients with enhancements and ongoing improvements. Responsibilities will include: Leading and supporting Workday Recruitment configuration and implementation projects. Partnering with clients to gather requirements, design solutions, and provide best practice recommendations. Performing system configuration, testing, and troubleshooting. Delivering knowledge transfer and training to client teams. Supporting change management and adoption activities to ensure long-term success. Acting as a trusted advisor, providing ongoing expertise in Workday Recruitment capabilities. Only experienced Workday consultants to apply please. As a VR consultant, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role. What skills are we looking for? Our roles are remotely based (even pre-Covid), meaning you will be working from your home office, connecting with your client and team on a daily basis. To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms, align HR / business knowledge with Workday functionality, and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team. Must have Skills Required Minimum 5 years’ hands-on experience with Workday Recruitment configuration Proven track record in delivering Workday implementation projects. Strong attention to detail, with the ability to step back and see the bigger picture. Pragmatic problem-solving skills and a solutions-oriented mindset. Excellent planning, interpersonal, and time management skills, with proven ability to follow through on commitments. Fluency in English (spoken, written, and read). Workday certification highly advantageous Other Qualifications/Skills that will be beneficial but not mandatory Broader exposure to Workday HCM, Core HR, or related modules beyond Recruitment. Understanding of HR processes across the employee lifecycle (e.g., talent acquisition, onboarding, workforce planning). Experience with reporting, analytics, or Workday dashboards. Background in HR technology, HRIS, or SaaS application consulting. Strong stakeholder engagement skills, with the ability to translate technical solutions into business outcomes. As this is a remote role, you can be based anywhere in the EU, UK or South African region, so long as you are authorised to work without the need for visa sponsorship now or in the future. Your application has been successfully submitted! _

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Property System Specialist - £500 p/d inside IR35 - 9 Month contract - Hybrid My client within the banking sector is seeking for a Property Systems Specialist to join the team. Responsibilities: Implement process and system improvements for operational teams Manage reporting requirements and develop ad‑hoc reports where needed Configure and optimise modules across our property management system stack Support testing, releases, troubleshooting, and end‑user queries Key experience: Experience using any property management system (MRI, Yardi, RealPage etc.) Strong understanding of property, lease, finance, or compliance processes Curious, analytical mindset with a proven ability to learn systems quickly Comfortable working with suppliers, technical teams, and business users Experience using ticketing tools such as Jira is beneficial (not essential) Logistics: £500 p/d inside IR35 via umbrella 2 days a week in office (London, Bristol or Manchester) 9 Month contract with view to extendPlease click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is ac...