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"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks, we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we’re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you’ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you’ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More… Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you’ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who’s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives., • Lead, motivate, and develop the finance team to ensure high performance., • Provide financial guidance to managers and staff to help achieve targets., • Manage cash flow, working capital, and treasury functions., • Prepare annual budgets, including P&L, balance sheet, and cash flow., • Present financial reports to the Board and participate in monthly meetings., • Oversee Group Reporting, including monthly sales and P&L reports., • Deliver financial updates at fortnightly KPI meetings., • Produce monthly management accounts and Finance Board reports., • Coordinate year-end reporting and external audits., • Manage operational performance reviews and P&L reforecasts., • Prepare monthly 13-week cash flow forecasts., • Authorise and ensure accuracy of supplier payments., • Review product costings with BDM for new business opportunities., • Analyse profitability by customer and product type., • Develop Capex business cases and payback analysis with senior management., • Liaise with auditors to ensure accurate statutory reporting., • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment., • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team., • Working in a multiple margin control and strict cash-flow management business, • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation, • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies., • Knowledge of working with BI tools to drive financial improvements, • Proficient in MS Office, • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills, • Strong communication skills with the ability to provide financial information to non-financial stakeholders, • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities, • Good time management skill with the ability to work under pressure, • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What’s on Offer: • Competitive Market Salary, • 4-weekly pay cycle, • 33 days holiday inclusive of bank holidays rising with service, • Pension, • Death in Service benefit of 3x basic salary, • Income Protection Benefit after 1 year in role Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

\n • Onsite - Monday - Friday\n, • Career Progression\n, • Competitive Benefits\n1st Line Support EngineerMorris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh. This is an excellent opportunity for someone with previous service desk experience who is looking to further develop their technical skills within a supportive and fast-paced environment. The successful candidate will gain exposure to a broad range of technologies while working with a varied client base across the UK. The client is looking for someone with strong communication skills, a proactive attitude, and a solid technical foundation. Ongoing training and development will be provided.The Role You will be responsible for providing first-line technical support to customers, assisting with day-to-day IT issues and ensuring support requests are handled efficiently and professionally. Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service. This role would suit someone who enjoys troubleshooting technical issues, working collaboratively within a team, and building strong relationships with users.Key Responsibilities\n\n, • Act as the first point of contact for IT support queries\n, • Log, manage, and update support tickets through the ticketing system\n, • Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts\n, • Provide regular updates to customers regarding ticket progress\n, • Escalate more complex technical issues where required\n, • Work closely with colleagues to maintain service levels and response times\n, • Assist with maintaining internal technical documentation\n, • Identify recurring technical issues and highlight potential improvements\nSkills & Experience Required\n\n, • Minimum 2 years’ experience within an IT support or service desk environment\n, • Strong customer service and communication skills\n, • Professional and confident telephone manner\n, • Good troubleshooting and analytical skills\n, • Strong organisational and time management abilities\n, • Ability to manage multiple support requests simultaneously\n, • Positive, team-oriented approach\n, • Willingness to learn and develop new technical skills\nTechnical Experience Candidates should have experience supporting most of the following:\n\n, • Windows 10/11\n, • Microsoft 365\n, • Active Directory / Entra ID\n, • SharePoint\n, • VoIP systems\n, • Mobile device setup and support\n, • Basic networking\n, • macOS\n, • Printers and desktop hardware\n Exposure to server, virtualisation, or infrastructure technologies would be beneficial but is not essential.What’s on Offer\n\n, • Supportive and collaborative working environment\n, • Ongoing training and development\n, • Exposure to a wide range of technologies and client environments\n, • Career progression opportunities\n, • Competitive benefits package\n Job Details \n\n, • Permanent, full-time position\n, • Based in Edinburgh (office-based role)\n, • Monday to Friday\n Benefits \n\n, • Company pension\n, • Company events\n, • Free on-site parking\n, • Sick pay\n Requirements \n\n, • Ability to commute to Edinburgh or relocate before starting\n, • Minimum 2 years’ technical support experience\n, • Minimum 2 years’ customer service experience\n, • Full UK driving licence essential\n Candidates with strong service desk experience and the right attitude are encouraged to apply, even if they do not meet every technical requirement listed above.

Take ownership of your career with an opportunity to join a well-established business as a Credit Controller, where you'll play a key role in maintaining healthy cash flow and building strong customer relationships. This permanent position is fully office based in Newbridge and offers a salary of 31,000. The Opportunity An exciting opportunity has arisen for an experienced Credit Controller to join a busy finance team. You'll be responsible for managing customer accounts, reducing aged debt and ensuring timely collection of outstanding payments while building positive relationships with customers and supporting the wider finance function. Key Responsibilities • Manage and maintain the sales ledger., • Proactively chase outstanding payments by telephone and email., • Build strong relationships with customers to resolve payment queries., • Reconcile customer accounts and allocate incoming cash., • Monitor aged debt and produce regular debtor reports., • Escalate overdue or high-risk accounts where appropriate., • Support month-end processes and collaborate with the wider finance team. Candidate Profile • Previous experience in a Credit Controller or similar Accounts Receivable role., • Strong communication and negotiation skills., • Excellent organisational skills with strong attention to detail., • Confident using finance systems and Microsoft Excel., • Ability to manage priorities and work effectively in a fast-paced environment. Package Benefits • 31,000 salary., • Permanent position., • Fully office based in Newbridge., • Supportive and collaborative finance team., • Opportunity for long-term career development. Reasons to Join • Join a stable and growing organisation., • Play an important role in improving cash flow and financial performance., • Work within a collaborative and supportive finance function., • Enjoy a permanent opportunity with scope to develop your skills. To learn more or apply, please contact Laura Buchanan Owen at Laurawilkinsonandassociates.co.uk for a private and confidential discussion. Alternatively, submit your CV and we'll be in touch. Please note, due to a high volume of applicants, only successful candidates will be contacted.

Richard Irvin an RSK Group company are recruiting for a Service Coordinator to join the team based in Edinburgh, UK. This is a full-time, permanent position. Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need. Responsibilities: • Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives., • Request RAMS for subcontractor visits, • Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements, • Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required, • Liaise between customer and operations management to ensure smooth operational delivery, • Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales Qualifications and Experience: • Good working knowledge of computer packages; Word, Excel and Outlook, • Excellent telephone skills and manner, • Effective communication skills both oral and written, • Experience working within a multi discipline office environment, • Experience working independently, on own initiative, and as part of a team Salary and Benefits: • Salary depending on experience, • Company Pension, • Life assurance #Consultancy #Recruitment #RSKfamily Full Job Description attached RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies. #LI-CH1 About Us At Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients’ project goals. Our experts’ extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach. Our clients include TotalEnergies, National Libraries of Scotland, Erskineand the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages. Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments. We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes? An RSK Company Benefits Life Assurance Annual Leave Purchase Cycle to Work Scheme Discounted Gym Membership Mental Health Support Electric Vehicle Salary Sacrifice Scheme Joining Bonus

Temporary until 31st March 2027. Days of Work: Wednesday To start asap. To undertake class-teaching duties Teach assigned classes together with associated preparation and correction. Develop the school curriculum. Assess, record and report on the work of pupils. Prepare pupils for examinations and assist with their administration. Provide advice and guidance to pupils on issues related to their education. Promote and safeguard the health, welfare and safety of pupils. Work in partnership with parents, support staff and other professionals. Undertake appropriate and agreed Career Long Professional Development (CLPL). Participate in issues related to school planning, raising achievement and individual review. Contribute towards good order and the wider needs of the school. Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The _– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Relevant Qualifications Appropriate primary qualification Permanent Posts: GTCS Full registration (General) Temporary Posts: GTCS Full registration (General) / Provisional registration PVG Membership This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the _website. For additional East Lothian Council employment information please click on the following link: _ Please Note - Pay arrangements for those starting after 1st day of school session In accordance with Teachers Conditions of Service (SNCT - Appendix 2.19), Teachers who commence employment with East Lothian Council after the first day of the school session will have their salary for the remainder of the school salary year (which runs from 1 August to 31 July each year), recalculated to reflect how teachers accrue leave and pay. In these circumstances, a calculation will be carried out upon commencement of employment and leave and pay will be adjusted. Further information will be provided to the successful candidate should this be applicable. East Lothian Council Primary Schools Further details on all East Lothian Council Primary Schools, including individual school websites can be found here: _ If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link _. If you require further information about this vacancy, please call 01620 827868, or email us on _ Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh. If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards £26,800 per year Monthly performance bonus of up to £70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Dutch Customer Service Advisor Location: Edinburgh Salary: £26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor, you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor, you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor. Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of £26,800 per annum. Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. #edinburgh #call centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

\n Job Title: Administrator Location: Just out with Edinburgh City Centre (fully office based) Salary: 28,000 - 32,000 (dependant on experience) Start date: As soon as possible Hours: Monday to Friday, 9:00am - 5:00pm \n Our client is seeking a highly organised and proactive Administrator to join their busy and friendly team. This is an excellent opportunity for an experienced administration professional who thrives in a varied role and enjoys providing outstanding support across multiple business functions. \n The successful candidate will be confident communicating with customers and suppliers, possess excellent attention to detail, and have strong IT and organisational skills. This role would particularly suit someone who enjoys working in a fast-paced environment and is comfortable managing a diverse workload. Key Responsibilities \n \n • Providing day to day administrative support across the business\n, • Answering incoming telephone calls and processing customer orders\n, • Accurately entering and managing orders through to completion\n, • Preparing invoices and customer documentation\n, • Arranging courier bookings and pallet collections\n, • Managing enquiries from customers and suppliers via a shared mailbox\n, • Updating and maintaining company websites and online shop platforms\n, • Supporting and developing sales activity through Amazon and other online channels\n, • Assisting with additional administrative tasks as required \n \n Candidate Requirements \n \n • Previous experience in an administrative role\n, • Strong organisational skills with the ability to prioritise and manage multiple tasks\n, • Excellent written and verbal communication skills\n, • Strong attention to detail and a high level of accuracy\n, • Confident telephone manner and professional approach to customer service\n, • Proficiency in Microsoft Office, including Word, Excel and PowerPoint\n, • Ability to learn new systems and software quickly\n, • A reliable, conscientious and proactive work ethic\n, • Ability to handle confidential information with discretion \n \n Desirable Skills & Experience \n \n • Experience using Sage software\n, • Website management and content updating experience\n, • Amazon Seller Central or online marketplace management experience\n, • Digital and online marketing knowledge \n \n If you are an organised, detail-oriented administrator looking for your next opportunity, we would love to hear from you. \n To apply, please submit your CV outlining your relevant experience. \n \n This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

Temporary Receptionist / Business Support Assistant\nLocation: Edinburgh City Centre (fully office based)\n Pay Rate: £14.94 per hour\n Contract: Temporary - 3 Months\n Hours: Monday to Friday, 8:45am - 5:15pm\n Start Date: ASAP\n\nOur client is seeking a professional and organised Business Support Assistant to join their team on a temporary basis. This is an excellent opportunity for an experienced administrator who enjoys providing high quality customer service and supporting a busy office environment.\n\nKey Responsibilities\n\nActing as the first point of contact for visitors, providing a professional front of house service.\nManaging visitor sign in procedures and ensuring reception areas remain welcoming and tidy.\nHandling incoming telephone and email enquiries, directing requests as appropriate.\nCoordinating meeting room bookings and supporting on-site meetings.\nArranging travel and accommodation bookings in a cost effective manner.\nSupporting the day to day administration of an online retail platform.\nManaging incoming and outgoing post, including scanning and filing documentation.\nProviding administrative support with document management and amendments.\nTaking meeting notes and producing agendas and minutes.\nUpdating internal systems and maintaining accurate records.\nProviding general administrative support across the wider team as required.About You\nTo be successful in this role, you will have:\n\nPrevious experience in an administrative, receptionist, or business support role.\nExcellent communication and interpersonal skills.\nStrong organisational and time management abilities.\nA professional, friendly and adaptable approach.\nThe ability to manage multiple tasks and work to competing deadlines.\nGood attention to detail and accuracy.\nStrong IT skills, including proficiency in Microsoft Office applications.If you are available immediately and have the skills and experience required, we'd love to hear from you. Apply today!\n\nWhy Temp with Office Angels?\n Working as a temp is an excellent way to gain experience across a variety of industries while maintaining flexibility around your schedule. Benefits include:\n\nWeekly pay\n28 days paid annual leave (based on accrual)\nDedicated consultant support throughout your assignments\nAccess to retail and lifestyle discount schemes\nEye care vouchers\nPension scheme option with employer contributions\nStatutory Sick Pay (where eligible)\nEmployee assistance programme offering confidential support and advice\nOpportunities to be considered for future temporary and permanent roles \n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

\n Vacancy Information\n The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. \n Hourly rate of pay: £15.16 - £16.30 \n This is a 39 week sessional post i.e. working hours will be during school term time plus in-service days. \n Days and hours of work: \n Monday, 09:00-13:00 \n Tuesday & Wednesday, 09:00-12:30 \n Friday, 08:30-12:30 \n To start asap. \n We are looking for a motivated Early Years Support worker to join our nursery team and help us to deliver high quality early years education. Job Details\n To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –5 years. \n Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The East Lothian Way \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n Education: Good standard of general education. \n Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification). If not already obtained, you must commit to achieve the SVQ in the appropriate period of registration to meet the SSSC registration requirements. \n First Aid qualification or willingness to work towards gaining it. \n Level 2 Food Hygiene certificate or willingness to work towards gaining it. \n SSSC registration or agreement to register within 6 months from the date of appointment to this post is essential. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n East Lothian Council Schools: \n Further details on all East Lothian Council Primary and Secondary Schools, including individual school websites can be found here: \n Primary Schools \n Secondary Schools \n If you have any difficulties creating an account on MyJobScotland or applying for this post, please contact the MyJobScotland support team via this link: \n https://www.myjobscotland.gov.uk/contact-us \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

\n Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors. \n We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows. \n Due to our vision of growth, we are currently recruiting a Experienced Senior Recruitment Consultant to join Morgan Hunts Construction Team in Edinburgh. This desk will involve recruiting into the private sector Construction industry. Sector: Construction Salary: 30,000-35,000 Base (Plus Commission) depending on experience/ level. Location: Edinburgh with Hybrid working. 2-3 days office based. \n This is a full-time role; however, flexible working arrangements, including a four-day working week, may be considered for candidates returning to work following maternity leave or those with caring responsibilities or other significant commitments. The ideal candidate \n \n • Background in Construction Recruitment, EG Site Managers, Property & Surveying, Trades & Labour (agency recruitment)\n, • Good research skills and the desire to be an expert in your field\n, • Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone\n, • A great team player, willingness to go above and beyond to exceed expectations\n, • A sense of urgency, ability to work to deadlines\n \n Key role responsibilities Candidate management \n \n • Takes ownership of candidate pool generation through\n, • \n \n, • Targeted advertising and networking through LinkedIn and other relevant professional media sources\n, • Monitoring job boards\n, • Generating referrals\n \n, • Administrative compliance - effectively registering candidates to build candidate database\n, • Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication\n \n Business Generation & Client Management \n \n • Self-motivated to generate new business through cold sales calls\n, • Positively grows both personal and Morgan Hunt brand\n, • Prioritises business opportunities correctly\n, • \n \n, • Develops relationships with clients to ensure repeat business secured\n, • Consistent telephone contact\n, • Conducting effective meetings\n, • Proactively seeking service reviews\n \n \n \n, • Consistently meeting set deadlines\n, • Develops specialist knowledge of chosen sector\n, • Delivering end to end consultancy service, exceeding client and candidate expectations.\n \n Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. \n \n • Fantastic Bonus Scheme\n, • Matched Pension contribution up to 5%\n, • Hybrid working options - A mixture of Homeworking and Offices\n, • Quarterly Awards with prizes varying from a bottle of champagne to International travel\n, • Summer and Christmas Party\n, • 1 additional day awarded for each full year's service- Maximum 5 additional days.\n, • Day off on your Morgan Hunt Birthday.\n, • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade.\n, • Up to 28 Days Annual Leave\n, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday.\n \n \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role. \n

\n Vacancy Information\n The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. \n Hourly rate of pay: £15.16 - £16.30 \n Temporary until 29th June 2027. \n This is a 39-week sessional post i.e., working hours will be during school term time plus in-service days. \n Days and hours of work: \n Monday - Thursday, 10:00-14:00 \n Friday, 09:30-11:30 \n To start asap. \n ASN Auxiliary (The Brae), Rosehill High School \n East Lothian Council seek to appoint a positive, resilient and inclusive individual for the position of Additional Support Needs, at The Brae. The Brae is the severe and complex needs provision attached to Rosehill High School, on the Wallyford Learning Campus. Our S1-S4 school roll currently sits at around 586 and includes 41 young people in our severe and complex needs provision, The Brae currently has four classes with a combined total of 41 learners and will continue to expand in following in August 2026. \n This secondary learning facility is designed to support creative approaches to learning, with a range of adaptive teaching spaces. Alongside up to date and digitally enabled classrooms, there is a STEAM (Science, Technology, Engineering, Art and Mathematics) wing, a Learning Resource Centre, extensive facilities to support the arts, and a state of the art sport and leisure complex. Learning and teaching on the campus goes beyond the traditional classroom and encompasses outdoor learning and sustainability. The campus also includes a number of community and health spaces to support collaboration between a range of professionals and sectors. \n The successful candidate must be able to demonstrate that they can: \n \n • Communicate clearly and kindly with young people to help reduce any barriers to presence, participation and achievement in school\n, • Work as part of the team around children with ASN, building and maintaining strong relationships in the wider school community\n, • Exhibit the interpersonal skills required to play a full part in safeguarding and nurturing young people, offering the right balance of challenge and support\n, • Use their initiative and work responsively to meet the needs of the young people in their care\n, • Commit to viewing themselves as a lifelong learning, seeking out and taking up opportunities to continually improve their practice\n \n The successful candidate will be at the forefront of a growing school community and have the opportunity to make a meaningful difference to young people’s lives. This is a unique opportunity to contribute to the development of a brand new place of learning, in which everyone can thrive. Job Details\n To provide care and assistance to individuals and small groups of pupils with additional support needs. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The East Lothian Way \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n Good standard of general education. \n Experience of working with or caring for children with additional support needs. \n Nursery Only: \n SSSC registration is an essential requirement of this role. If you are appointed and are not already a member of the relevant section of the SSSC Register, you will be required to apply for registration within 3 months of your start date to ensure that you are registered within the required 6 months. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n East Lothian Council Schools: \n Further details on all East Lothian Council Primary and Secondary Schools, including individual school websites can be found here: \n Primary Schools \n Secondary Schools \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link: \n https://www.myjobscotland.gov.uk/contact-us \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

Job Title: Experienced Insolvency Administrator Location: Edinburgh Salary: Based on Experience About the Opportunity Are you looking to develop your career within a respected professional services environment where you can make a genuine impact? This is an excellent opportunity to join an established and growing firm that values its people, encourages development, and provides the support needed to build a successful career. Our client is a well-established independent professional services firm with a strong reputation for delivering high-quality advice and support to a diverse client base. With a collaborative culture and a focus on developing talent, they provide an environment where individuals can thrive and progress. About Our Client Our client provides a range of specialist advisory services to businesses and individuals, supporting organisations through key stages of growth, change, and challenge. The firm works with a broad portfolio of clients, including owner-managed businesses, SMEs, larger organisations, and private individuals. The business is built around strong relationships, practical advice, and delivering a personal service. Employees are encouraged to contribute, develop their skills, and play an important role within a supportive team environment. The Role – Insolvency Administrator Working as part of a specialist insolvency team, you will support the management and administration of a portfolio of mainly corporate insolvency cases, with responsibility for handling your own portfolio of smaller assignments. The role will involve managing a variety of tasks, including: Assisting with the administration of corporate and personal insolvency cases Supporting senior team members with case progression and compliance requirements Managing the realisation of assets, including book debts, property, and funds held Reviewing and dealing with creditor claims and queries Liaising with banks to obtain relevant financial information and documentation Assisting with employee-related matters, including correspondence, claims, and liaison with relevant bodies Preparing and submitting statutory and regulatory returns where required Responding to telephone and written enquiries from stakeholders Providing general administrative support across the insolvency team About You The successful candidate will ideally have experience working within an insolvency environment and be looking to continue developing their career within this specialist area. You will have: Previous experience within an insolvency team (ideally 2–3 years or more) Strong organisational and administrative skills The ability to manage workloads effectively and meet deadlines Excellent attention to detail and a proactive approach Strong written and verbal communication skills The ability to work independently while contributing positively to a wider team Good IT skills, including experience with Microsoft Office and document management systems Experience using insolvency case management software would be advantageous, although training will be provided Benefits Our client offers a competitive benefits package, including: Competitive salary Flexible working options where available Hybrid and agile working arrangements following successful completion of probation Workplace pension scheme Life assurance cover Employee Assistance Programme and wellbeing support Access to employee discounts and reward schemes Professional development opportunities and regular career discussions Opportunities to contribute to workplace wellbeing initiatives Referral incentives

\n Vacancy Information\n The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. \n Hourly rate of pay: £13.52 - £13.66 \n This is a 38 week sessional post i.e. working hours will be during school term time only. \n Days and Hours of Work: \n Monday - Thursday, 08:20-09:05 & 14:35-15:50 \n Friday, 08:20-09:05 & 12:00-13:00 \n To start asap. Job Details\n To assist in the delivery of the School Crossing Service throughout East Lothian in accordance with Health and Safety legislation and Council policies and procedures. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The East Lothian Way \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n There are no essential formal qualifications required for this post but the successful candidate must be able to demonstrate knowledge, skills and competencies associated with the duties of the post. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us. \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

\n Vacancy Information\n The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. \n Hourly rate of pay: £13.52 \n This is a 52-week non-sessional post i.e. it will include working during the school holidays. \n Days and Hours of Work: \n Monday - Friday, 16:30-19:00 \n To start asap. Job Details\n To assist in the provision of a high quality cleaning service within Council buildings. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The East Lothian Way \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n There are no formal essential qualifications required for this post. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us. \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

\n Your new company \n You will be joining a well-established professional membership body that supports the delivery of specialist examinations across the UK. The organisation works with external stakeholders to ensure examinations are delivered professionally, accurately and in line with established procedures. This is a busy, service-led environment where high-quality administration, clear communication and attention to detail are essential to supporting successful examination delivery. Your new role \n As an Examinations Administrator, you will play a key role in supporting the successful delivery of professional examinations across the UK. Working within a busy and service-focused team, you will be responsible for a broad range of administrative duties, ensuring candidates, examiners and stakeholders receive a high standard of support throughout the examination process. \n Key responsibilities will include: \n \n • Processing examination applications and supporting documentation.\n, • Maintaining accurate candidate and examiner records and databases.\n, • Logging and managing incoming correspondence and departmental mail.\n, • Responding to enquiries via telephone and email in a professional and timely manner.\n, • Providing administrative and clerical support to the wider examinations team.\n, • Scheduling meetings, preparing agendas and reports, taking minutes and tracking actions\n, • Ordering and maintaining office and team supplies.\n, • Liaising with a wide range of internal departments and external stakeholders to ensure efficient examination delivery.\n, • Assisting with additional administrative projects and duties as required by the team.\n \n The role offers a varied workload with a mixture of office-based administration, stakeholder communication and event support, requiring excellent organisation, attention to detail and the ability to work independently while managing competing priorities. What you'll need to succeed \n To be successful in this highly visible role, you will have: \n \n • Previous experience in an administrative or office-based role.\n, • Strong organisational skills with the ability to manage competing priorities and meet deadlines.\n, • Excellent attention to detail and a methodical approach to work.\n, • Proficiency in Microsoft Office and other common IT systems.\n, • Strong written and verbal communication skills.\n, • Experience delivering excellent customer service and communicating with stakeholders at all levels.\n, • The ability to work independently, use initiative and contribute effectively as part of a team.\n \n What you'll get in return \n \n • Competitive Hourly Rate\n, • Hybrid working after initial settling period\n, • Long term temporary contract\n \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk \n

Senior Pensions Administrator (9-Month Fixed-Term Contract - Maternity Cover) Location: Edinburgh City Centre - no parking Our client is looking for an experienced Senior Administrator to join their Edinburgh team on a 9-month maternity cover contract. This is an excellent opportunity for someone with pensions administration experience who enjoys a varied role combining administration, customer service, and finance-related responsibilities. This team supports a key client and offers a unique blend of responsibilities compared with traditional pensions administration roles. As well as managing individual pension policies and deferred annuities, the team is responsible for a range of scheme accounting activities, including billing, disclosures, audits, and financial administration. As a Senior Administrator, you will be responsible for: Administering pension schemes and individual member records. Processing pension-related transactions accurately and efficiently. Assisting with scheme accounting activities, including billing, disclosures, audits, and financial administration. Responding to enquiries from members, clients, and other stakeholders via telephone and email. Delivering a high standard of customer service while ensuring compliance with regulatory requirements. Working collaboratively within a supportive and busy team environment.We're keen to hear from candidates who have: Previous pensions administration experience, ideally within Defined Benefit (DB) pensions. Strong administrative and organisational skills with excellent attention to detail. An interest in, or experience of, finance or accounts-related work. Excellent communication and customer service skills. The ability to manage a varied workload and meet deadlines.Candidates from other regulated industries with strong administration and finance experience will also be considered, particularly if they are keen to develop within pensions. This role is based in the Edinburgh office. As the wider team works predominantly from the office during onboarding, the preference is for someone who is happy to be office-based, although some flexibility may be considered for an exceptional candidate. The team operates between 8:30am and 5:30pm, with working hours covered on a rota basis. The rota is managed collaboratively and can be discussed during the interview process. If you're looking for an opportunity to join a collaborative team where you'll gain exposure to both pensions administration and financial processes, we'd love to hear from you

ASA Recruitment’s client, a Public Sector organisation in Edinburgh, is currently looking to recruit a Finance Assistant, on an initial 2-month contract (with potential extensions) on a rate of c.£14.34-15.27/hour PAYE (based on experience). This role will be based fully onsite in Edinburgh. The Role: Undertake a wide range of Finance Operation processes within the Finance team, including maximise the collection of payments from commercial businesses, allocation of monies collected and Accounts payable activities. Contribute to the provision of consistent Finance Operations services across the organisation. Responsibilities: Undertake a wide range of financial processes across all aspects of Finance Operations, across more than one system and in addition to People and Money Identify and input Payables, Receivables and banking transactions in People & Money quickly and accurately in line with established control processes and procedures Ensure local business needs are identified and met, e.g. coordinating urgent requests through to payment run processing, payment plans, management of debt resolve finance processing errors Carry out supplier and customer account maintenance Aid the resolution of any issues with integrations, processes and requirements particular to your satellite team, including reconciliation between systems, making sure they match and undertaking corrections as required Provide advice and guidance to customers, clients, suppliers, staff and other stakeholders and deliver effective customer service Contribute to related finance processes throughout the year Contribute to reconciliation of supplier and customer accounts and bank reconciliations. Receive and respond appropriately within time commitments to the wide range of customer and client enquiries about finance processes, transactions, errors and issues specific to the satellite area, judging when to pass on, or to involve others, to provide an effective customer service. Understand and balance local requirements whilst operating consistently with Finance Operations processes, procedures and policies. Maintaining local KPIs to ensure an effective customer service. Contribute to the preparation of reports on Finance Operations processes, e.g. Payment volumes, invoices paid on time, overdue payments, etc. Identify trends and problems and provide suggestions for improvement. Facilitate the resolution of queries, whether posed by customers, clients or organisation staff, thus clearing disputed items and enabling payment. Contribute to the development and improvement of local systems and services provided by the organisation to its staff, clients and other customers.Check, prepare and input new customer accounts or amendments to existing accounts. Process customer payment plans. Input, check, post and issue invoices and credit notes. Prepare late payment charge invoices. Contribute to individual account reconciliation, monthly reconciliations and collation of statistics Essential Experience: A background in bookkeeping/accounting and ability to perform the necessary financial reconciliations Experience in the area of Accounts Payable and Receivables Experience of an integrated accounting package Understanding of financial controls Competently skilled in the use of MS Office, particularly Excel A logical, focused and constructive approach Attention to detail and accuracy Ability to organise and prioritise personal workload and demonstrate a flexible approach to work demands Self-motivated, professional and pro-active approach to work Resourcefulness and ability to use initiative and be proactive, in combination with a high level of teamwork skills. Experience of providing excellent customer service Strong communication skills including confident telephone manner Well-developed problem-solving skills Desirable Experience: Experience of working in a large, multi-departmental organisation * Experience in relevant business of the satellite team e.g. hospitality etc

Dutch- Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in Dutch, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a Dutch- Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Dutch-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Dutch-Speaking Customer Service Advisor Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Dutch-Speaking Customer Service Advisor : German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Pertemps are delighted to be working with our public sector client to recruit a Senior Administrator on a temporary basis. 📣 Role: Senior Administrator 📍Location: Edinburgh Central (hybrid working) 🕒Hours: Monday to Friday, 36 hours per week 💷Pay Rate: £16.07 per hour 📅Duration: Temporary ongoing 🔑Start Date: ASAP About the Role Working within the Network Management & Enforcement team, you'll provide senior administrative support to Transport Officers, Engineers, Project Managers and the Team Manager, helping to deliver key transport projects and services across the city. What You'll Be Doing Providing senior administrative support via telephone, email, MS Teams and face-to-face. Coordinating information, documentation and service requests to support project delivery. Maintaining accurate records and updating internal systems. Liaising with internal and external stakeholders. Handling confidential information in line with policies and legislation. Prioritising workloads, resolving service queries and supporting continuous service improvement.What We're Looking For Experience in a senior administrative or business support role. Excellent organisational skills and attention to detail. Strong communication and stakeholder management skills. Experience using databases and IT systems. Ability to manage confidential information and work to deadlines. Experience in a regulated or public sector environment is desirable.📢 Interested? - Apply Today

A fantastic opportunity for a Groups and Events Executive to join our Cluster Commercial Office at InterContinental Edinburgh the George and Kimpton Charlotte Square Hotel on a Full-Time contract! At Kimpton, we are all about being yourself – we pride individuality and being the best version of you. Our meticulously designed Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel. Whereas InterContinental® Edinburgh The George Hotel, is full of culture and has been serving guests since 1881, so we know what it takes to provide an amazing guest experience and just as importantly, to ensure our Team Members are happy. So, what does our Groups and Events Executive get in return for bringing the InterContinental life to our guests? Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme! As a Groups and Events Executive, you will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets. Given the nature of this role it’s important that you have some Groups, Meeting & Events experience. Whether you have previously worked in a hotel or destination venues, work in Sales administration role, this may be the role for you! Your main responsibilities as a Groups and Events Executive will be: Liaise with clients to ensure that accurate details for each event & reservation are obtained To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Establishing client requirements and identifying how the hotel can facilitate their needs Responding to all M&E enquiries in-line with company standard Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible Accurately inputting all enquiries into Sales and Catering system Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require Actively working as part of a team to achieve the department objectives and budget Actively consider prevention, recovery, and investigation of any complaints At IHG, we believe there’s Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business). You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today

Russian-Speaking Customer Service Advisor Join a Global Travel Brand & Help Customers Explore the World! Edinburgh £26,800 per annum + Monthly Bonus Full-Time - 37.5 Hours Per Week, Monday to Friday 8am - 4:30pm. Please note there will be required flexibility to work weekends if the client requires. Are you fluent in Russian and English and passionate about delivering exceptional customer service? We're looking for enthusiastic, customer-focused individuals to join one of the world's leading online travel companies. Every day you'll help customers with their travel plans, from hotel bookings and flight enquiries to resolving issues and creating memorable experiences. If you enjoy helping people, thrive in a fast-paced environment and want genuine opportunities to develop your career, we'd love to hear from you. What You'll Be Doing Deliver outstanding customer service in both Russian and English via phone, live chat and email. Assist customers with hotel bookings, flight enquiries and a variety of travel-related questions. Take ownership of customer queries from start to finish, ensuring every issue is resolved efficiently. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining exceptional quality. Navigate multiple systems confidently to find solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English (spoken and written). Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage several live chats. A positive attitude with the ability to remain calm under pressure. Motivated to learn, develop and build a long-term career. Experience within the travel industry is beneficial but not essential. What's In It For You? 33 days annual leave (including bank holidays). Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations, recognition awards, free lunches, games and seasonal social events. Why Join Us? This is more than just a customer service role. You'll become part of a friendly, supportive team within a global travel business that invests in its people. Whether you're looking to develop your customer service career or take your first step into the travel industry, you'll receive excellent training, ongoing support and opportunities to progress. If you're fluent in Russian, enjoy helping people and are looking for your next exciting opportunity in Edinburgh, we'd love to hear from you. Apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

\n Vacancy Information\n The salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly. \n Hourly rate of pay: £15.16 - £16.30 \n Temporary until 31st March 2027. \n Days and Hours of Work: \n Monday - Friday, working during school hours, to be confirmed further. \n To start asap. \n East Lothian Council seek to appoint a positive, resilient and inclusive individual for the position of School Welfare Assistant, at Rosehill High School, on the Wallyford Learning Campus. Our school has rapidly expanded since opening in 2023 and, for session 26-27, we expect around 700 pupils in S1-S6. \n This role has a specific focus on attendance tracking and meeting pupils' day to day. The candidate will be expected to be in regular phone and/or email communication with families. Whilst first aid training is a requirement, this could be supported whilst in post and is not required prior to application. \n This secondary learning facility is designed to support creative approaches to learning, with a range of adaptive teaching spaces. Alongside up to date and digitally enabled classrooms, there is a STEAM (Science, Technology, Engineering, Art and Mathematics) wing, a Learning Resource Centre, extensive facilities to support the arts, and a state of the art sport and leisure complex. Learning and teaching on the campus goes beyond the traditional classroom and encompasses outdoor learning and sustainability. The campus also includes a number of community and health spaces to support collaboration between a range of professionals and sectors. \n The successful candidate must be able to demonstrate that they can: \n \n • Communicate clearly and kindly with young people to help reduce any barriers to presence, participation and achievement in school\n, • Work as part of the team around children with ASN, building and maintaining strong relationships in the wider school community\n, • Exhibit the interpersonal skills required to play a full part in safeguarding and nurturing young people, offering the right balance of challenge and support\n, • Use their initiative and work responsively to meet the needs of the young people in their care\n, • Commit to viewing themselves as a lifelong learning, seeking out and taking up opportunities to continually improve their practice\n \n The successful candidate will be at the forefront of a growing school community and have the opportunity to make a meaningful difference to young people’s lives. This is a unique opportunity to contribute to the development of a brand new place of learning, in which everyone can thrive. Job Details\n To provide general welfare support and assistance to staff and pupils throughout. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n Valid First Aid Certificate or qualified to administer first aid. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us. \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

\n Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors. \n We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows. \n Due to our vision of growth, we are currently recruiting a Experienced Senior Recruitment Consultant or Business Manager to join Morgan Hunts Cooperate Services Team in Edinburgh. This desk will involve recruiting into the Business Support Sector- HR Sector: Business Support- HR Salary: 28,000-40,000 Base (Plus Commission) depending on experience/ level. Location: Edinburgh with Hybrid working. 3 days office based. The ideal candidate \n \n • Background in Administration, HR or Finance Recruitment (agency recruitment)\n, • Good research skills and the desire to be an expert in your field\n, • Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone\n, • A great team player, willingness to go above and beyond to exceed expectations\n, • A sense of urgency, ability to work to deadlines\n \n Key role responsibilities Candidate management \n \n • Takes ownership of candidate pool generation through\n, • \n \n, • Targeted advertising and networking through LinkedIn and other relevant professional media sources\n, • Monitoring job boards\n, • Generating referrals\n \n, • Administrative compliance - effectively registering candidates to build candidate database\n, • Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication\n \n Business Generation & Client Management \n \n • Self-motivated to generate new business through cold sales calls\n, • Positively grows both personal and Morgan Hunt brand\n, • Prioritises business opportunities correctly\n, • \n \n, • Develops relationships with clients to ensure repeat business secured\n, • Consistent telephone contact\n, • Conducting effective meetings\n, • Proactively seeking service reviews\n \n \n \n, • Consistently meeting set deadlines\n, • Develops specialist knowledge of chosen sector\n, • Delivering end to end consultancy service, exceeding client and candidate expectations.\n \n Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. \n \n • Fantastic Bonus Scheme\n, • Matched Pension contribution up to 5%\n, • Hybrid working options - A mixture of Homeworking and Offices\n, • Quarterly Awards with prizes varying from a bottle of champagne to International travel\n, • Summer and Christmas Party\n, • 1 additional day awarded for each full year's service- Maximum 5 additional days.\n, • Day off on your Morgan Hunt Birthday.\n, • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade.\n, • Up to 28 Days Annual Leave\n, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday.\n \n \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role. \n

\n Vacancy Information\n Hourly rate of pay: £16.70 - £17.84 \n Days and Hours of Work: \n Monday - Thursday, 09:00-17:00 \n Friday, 09:00-16:00 \n Flexi time is applicable. \n To start asap. \n We are looking for 2 motivated and customer-focused individuals to join our Customer Services team. As a Customer Services Adviser, you will be the first point of contact for members of the public, providing advice and support across a wide range of council services. The successful candidate will have experience of responding quickly to changing customer and service needs. \n This is a busy, varied and rewarding role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments. The team also process applications for National Entitlement Cards and offer supported appointments for those unable to apply online for Blue Badges so strong communication and people skills are essential. \n The successful candidates will be required to help customers access services online and as such they must have strong digital skills. \n The successful candidates will support the contact centre covering telephone enquiries into the Council and library duties when required. \n Our teams work flexibly across our offices and whilst the successful candidates will work mainly within their base location, they will be required to cover other locations across East Lothian potentially at short notice. \n Due to this being a front facing customer role, homeworking will not be considered and flexitime is limited. Job Details\n To respond to customer enquiries regarding a wide range of Council services predominantly through face-to-face contact, but also via telephone and email, in compliance with Council policies and procedures and support Customer Services Officers in the day to day running of Area offices. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Relevant Qualifications \n Educated to Higher level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. \n Driving Licence \n A full current driving licence is desirable for this post. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us. \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

\n Vacancy Information\n The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. \n Hourly rate of pay: £20.13 - £22.51 \n This is a 52-week non-sessional post i.e. it will include working during the school holidays. \n Temporary until 29th June 2027. \n Days and Hours of Work: \n Wednesday, 13:00-18:00 \n Thursday, 08:00-18:00 \n Friday, 12:30-18:00 \n To start asap. Job Details\n To work as part of and supervise on a day to day basis, a team of early learning and childcare practitioners, in delivering a high quality child centred service which supports the needs of children and families and enables each child to achieve their potential within a caring, safe and welcoming environment. \n Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. \n The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements\n Qualifications \n You must be educated to HNC level in Early Education and Childcare or hold SNNB/HNC/SVQ3 qualifications in Childcare/Education or equivalent and be able to evidence additional learning and knowledge of current practice and legislation in relation to Early Learning and Childcare. \n Scottish Social Services Council: \n SSSC registration is an essential requirement of this role. If you are appointed and are not already a member of the relevant section of the SSSC Register, you will be required to apply for registration within 3 months of your start date to ensure that you are registered within the required 6 months. \n PVG Membership \n This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020. \n All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. \n Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. \n Please note: \n If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information\n For additional East Lothian Council employment information please click on the following link: \n www.eastlothian.gov.uk/nonteachinginfo \n East Lothian Council Schools: \n Further details on all East Lothian Council Primary and Secondary Schools, including individual school websites can be found here: \n Primary Schools \n Secondary Schools \n If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us. \n If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk \n Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. \n

Temporary Part Time Operations Coordinator\nLocation: Leith (fully office based)\n Start: ASAP - initially for 3 months with potential for permanent employment\n Rate: £13.12 per hour\n Working week: 9am to 5pm over 3 days (flexible on days between Monday - Thursday)\n\nOur client is seeking an organised and adaptable Operations Coordinator to join their team on a part-time basis. This is an excellent opportunity for someone who enjoys a varied role, thrives in a busy office environment and is confident working independently. Candidates with an interest in the charity, humanitarian or not-for-profit sector would be particularly well suited to this position.\n\nThe Role\nAs the Operations Coordinator, you will be the first point of contact for visitors, staff and suppliers, helping to ensure the smooth day-to-day running of the office. This is a hands on position combining reception, facilities, administration and operational support responsibilities.\n\nKey Responsibilities\n\nManaging the reception area and providing a professional welcome to visitors\nAnswering and directing telephone calls and handling enquiries\nOrdering and maintaining office, stationery and kitchen supplies\nCoordinating incoming and outgoing post and courier deliveries\nSupporting staff onboarding and offboarding processes\nAssisting with office facilities, maintenance and supplier management\nCarrying out health & safety checks and maintaining compliance records\nSupporting meeting room bookings, visitor management and event coordination\nMaintaining accurate records, asset registers and operational documentation\nProviding administrative support to the wider operations team\nUsing Microsoft Office applications and SharePoint to manage information and documentation effectivelyAbout You\nWe're looking for someone who is:\n\nHighly organised with excellent attention to detail\nAdaptable and comfortable managing a varied workload\nConfident working independently and taking initiative\nProfessional, approachable and customer-focused\nAn effective communicator with strong interpersonal skills\nExperienced in an office administration, coordination, reception or facilities based role\nCompetent across Microsoft Office packages\nExperienced in using SharePoint, with strong working knowledge considered essential #What's on Offer\n\nImmediate start opportunity\nPart-time hours with flexibility across Monday - Thursday\nFriendly and collaborative office environment\nOpportunity to gain experience within a purpose led organisation\nPotential for the role to become permanent for the right candidateBy registering with Office Angels, you'll benefit from the support of a dedicated and experienced recruitment consultant, access to expert interview guidance, regular insights into the local job market, and ongoing feedback throughout your assignment and beyond.\n\nWhy Temp With Office Angels?\n Working as a temp is a great way to explore different roles and industries while maintaining control over your work/life balance. Benefits include:\n\nWeekly pay\n28 days paid annual leave (accrued weekly)\nDirect employment with Office Angels - we're always on hand to support you\nAccess to high street discount vouchers\nEye care vouchers and contributions towards glasses for VDU use\nSupport with securing permanent roles and interview coaching\nPension scheme option (with employer contributions)\nStatutory Sick Pay\nAccess to a confidential Employee Assistance Programme\nOpportunities across our wider group of specialist recruitment businesses \n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a role where accuracy and organisation are key? If so, we have an exciting opportunity for you to join our team as a Pensions Administrator at Gallagher. At Gallagher, we’re renowned for providing tailored insurance and risk management solutions, and our pensions team is no exception. As a Pensions Administrator, you’ll play a pivotal role in managing a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions How you'll make an impact • Administering the full pension lifecycle, including both automated and manual calculations., • Drafting correspondence and reports for scheme members and clients with precision., • Running pensioner payrolls and supporting the Client Executive team., • Liaising with scheme members via email, letter, and telephone, ensuring professional and efficient query resolution., • Handling non-standard client and member queries with confidence., • Collaborating with team members and building strong relationships with supporting teams., • Providing support to team members and assisting the Team Leader as required. About You • Experience in administering Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes (advantageous)., • A willingness to study or currently studying towards the Pension Management Institute’s CPC qualification., • Strong analytical skills with a logical approach to problem-solving., • Exceptional attention to detail and the ability to process, collect, and input data accurately., • Excellent prioritisation skills to meet deadlines and disclosure requirements., • Outstanding communication skills, both written and verbal., • Proficiency in Microsoft Office and the ability to work effectively as part of a team., • You must have the right to work in the UK. At Gallagher, we believe in investing in our people. When you join us, you’ll benefit from: • Ongoing training and development opportunities to help you grow your career., • A supportive and collaborative team environment., • The chance to make a real impact in the lives of our clients and their scheme members. If you’re ready to take the next step in your career and join a company that values your skills and dedication, we’d love to hear from you. Apply now to become a part of our dedicated pensions team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Sales Representative (Construction) £30,000 - £32,000 (OTE 38K) + Commission + Career Progression + Training + Office Based + Holiday Swindon Are you a technically minded person with any experience in sales looking to join a growing SME that will support you with full industry training and the opportunity to progress your career? Do you want to specialise in a new sector, at the heart of British industry? The company is a growing and long-standing business operating in the timber growing and supply sectors. Its focus on excellent customer and client relationships undoubtedly contributes to its continued success. An opportunity has arisen for a new Technical Salesperson responsible for lead generation, assisting and managing orders, raising purchase orders, contacting customers, and pricing enquiries. This role would suit a Salesperson looking for a technically-focused role within a thriving SME, which offers great training and progression. The Role: • Technical sales to customers within the construction industry, • Mixture of face to face and telephone meetings, • Managing the sales process from lead generation through to completion The Person: • Salesperson, • Technically minded - any interest in construction / engineering / architecture BBBH20435 Keywords: salesperson, sales, executive, advisor, coordinator, junior, technical, timber, construction, engineering, Swindon If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Spanish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday on a twilight shift 4pm - 12am. The Person: • Fluent or Professional level Spanish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Our client, a recognised professional body in the property sector, are looking for a Business Development Manager to join their team selling their services to lettings agencies across the UK. This is a fantastic opportunity to join a reputable brand, seeking someone who is extremely proactive, with a proven track record in sales and/or the property sector. Working hours of a Business Development Manager • Monday to Friday 9 am – 5 pm, • Hybrid role - 3 days in the office, 2 from home The successful Business Development Manager will be offered: • £24,000 Basic, • £55,000 - £60,000 OTE, • Ongoing Training & Support, • Career progression Business Development Manager Requirements: • Experience in closing for business and building rapport, • Excellent communication skills, • Strong Telephone manner, • Sales background or Property sales experience Duties of a Business Development Manager will include, but will not be limited to: • Identify and approach clients to promote and sell membership services, targeting those who would benefit from regulatory advice., • Develop and maintain strong relationships with letting agency decision-makers to understand their needs and position membership offerings effectively., • Monitor industry trends and regulatory changes affecting letting agencies to tailor membership services and sales strategies accordingly., • Identify opportunities to offer additional services to existing members, maximizing revenue potential from existing client base., • Speaking/Networking with leasing agents to gain referrals., • Calling out from the database to pitch company’s services.

Your mission Join Our Finance Team as an Accounts Payable Administrator! Are you looking for a role that challenges you, rewards your attention to detail, and offers real career growth? We’re searching for a driven, organised and confident Accounts Payable Administrator to become a key player in our dynamic finance team. Why you’ll love this role: • Variety at its best: No two days are the same—this is a role full of interesting tasks and meaningful responsibility across the purchase ledger., • Team energy: You’ll thrive in a supportive, fast-paced environment where collaboration and communication are everything., • Build strong relationships: Whether it’s resolving queries or keeping things running smoothly, you’ll be the go-to contact for our suppliers by phone and email., • Your growth matters: After a successful 6-month probation, you'll step into more advanced responsibilities with the opportunity to grow within our wider finance department., • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Enhanced Maternity scheme. Your profile Our ideal candidate will have previous experience in a finance team and be highly numerate, valuing accuracy. We are looking for a quick learner who is enthusiastic about improving their skills and able to work with minimum supervision, taking control of their own workload. Ideally, they will: • Have a proven track record of working in a finance team in a similar role, • Be highly numerate with good problem-solving skills, • Be confident on the telephone, • Be organised and able to prioritise workload efficiently Why us? About Faversham House Faversham House is a multi-award winning, progressive, and independent media company with 70+ staff based in East Grinstead, West Sussex. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do.Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. About us Faversham House is a progressive, independent media group. Some even say small, but mighty.

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

A successful and well-established family run Educational Supplies business is growing and looking to hire confident and target driven Account Managers. This an exciting opportunity to join a leading player in the Educational Supplies sector that has a been at the forefront of the industry for over 50 years. With a client base that exceeds 2,000 across London and the South East already, the vision over the next two years is to grow nationally through winning new clients and expanding current customer value with a range of over 15,000 products. Full-time permanent role, remote working flexibility with occasional visits to the company's Colchester HQ for team meetings. Attractive salary of £30,000 - £40,000 plus generous commission plan of up to £20,000. Perks to include… • Remote working flexibility. Co-working space available if required., • Your own dedicated sales territory with a mix of prospects and existing customers, • Sales Induction Programme when you join to ensure you are set up with the knowledge and tools to succeed, • Career progression opportunities - Senior Account Manager, Key Account Director, • Ongoing support and coaching from both internal and external sources, free access to LinkedIn Learning --- The Role This is a dual role of telephone and field-based account management and new business activity. You would focus on identifying new business opportunities, manage existing accounts, to achieve sales targets and enhance market share. You would be expected to develop a deep understanding of the company's products across multiple categories to effectively communicate their features, benefits, and value propositions to clients. • Drive profitable sales growth across multiple product categories within your assigned region via phone and face to face activities, • Identify, qualify, and pursue new business opportunities through research, networking, and client engagement, • Manage existing accounts to ensure customer satisfaction, retention, and account expansion, • Provide insights on market conditions, customer feedback, and product demand to inform sales strategies, • Track and report on key sales metrics, including revenue growth, profit margins, and market share expansion --- Required Experience The ideal candidates for this Account Manager opportunity must have 3-5 years' experience in business development, sales, or account management, preferably across multiple consumable product categories with a proven track record of meeting or exceeding sales targets. • Highly motivated, target driven individual with some experience in face to face selling, • Ability to self-generate new business from cold prospects, build and maintain relationships with existing customers, • The confidence to take ownership of the success of your sales territory, • The ability to engage and build excellent rapport with your customers over the telephone and face to face, • Competent with CRM processes and Microsoft Office i.e. Word, Excel and PowerPoint, • Ability to drive --- Interested? If you think you're right for this Account Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We’re building something smart - and we’re moving fast. Ready to join us? At Neologik. ai, we're not just another consulting company - we’re a high-velocity team crafting an AI-driven platform that’s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who’s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You’ll join the core team building Neologik - a next-generation AI platform that’s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure’s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we’re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We’re not just building tools - we’re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS, • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team, • Code primarily in Python and C# - with bonus points if you can jump into React. js when needed, • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant), • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps, • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought, • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You’ll Bring to the Team: • Proven experience with Azure’s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS, • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code, • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions, • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns, • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps, • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React .js, • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Job: Mortgage Advisor Location: Remote (West Midlands) — with travel to the Shrewsbury office once or twice a month Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu We are seeking a Mortgage & Protection Adviser to provide exceptional levels of advice and customer service within one of our top AR's customer remortgage team. In addition to this you will also be responsible for dealing with leads from major employers in the region offering mortgage & protection advice as an employee benefit; this is a fantastic opportunity for the right individual to join their award-winning team! You will receive quality leads, dealing with existing clients that are due to remortgage or offered advice as part of their employee benefits package! You will be tasked with helping them with their mortgage, protection and home insurance requirements proving a 5-star service every step of the way. The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. You will: • Process our existing clients remortgage, protection and home insurance requirements, • Be highly confident in providing protection advice to compliment the mortgage and maximise case size, • Be able to identify changes in client circumstances which could impact on protection shortfalls, • Have a minimum of 1 years face to face mortgage and protection experience, • Have a demonstrated track record of consistently achieving sales targets in the mortgage and protection sector, • Be able to provide quality advice on a face-to-face basis, via Teams and telephone, • Work in a consistent and compliant manner to FCA standards, • Have admin support to process client cases through to successful completion, • Be fully CeMAP qualified (or equivalent to offer mortgage & protection advice What you will get in return: • Opportunity for career development in an ambitious and growing company, • Quality appointments, • Flexible hybrid working, • Uncapped Bonus Structure, • OTE £85-90,000 with competitive salary and uncapped earning potential Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Our client is an award-winning provider of some of the most innovative life, critical illness and health products on the market today. As part of their continued growth plans, they are seeking to appoint an additional broker consultant to work within the East Manchester, West Yorkshire area. . The successful candidate will work with a panel of existing intermediaries with a remit to maximise the business potential from them, in addition to introducing new brokers to your panel. A strong group presenter you will feel comfortable dealing with people at all levels and have the ability, drive and tenacity to overcome objections and build relationships through strong technical knowledge, providing exceptional service and adding value to the intermediary’s business. The products are industry leading, and the company name will be known by all. However, this does not take away from the fact you will need to be proactive in your planning to ensure your panels business is maximised and that networking for new business is at the fore front of what you do on a daily basis. This is an employed role, based working from home with a mix of client visits, virtual meetings and telephone work. In addition to your basic salary there is a bonus element to the role with an expectation to earn around £45-50,000 in the first year. Established Broker Consultants are earning in excess of £60,000, the top ones significantly more. To be considered you must have a background within financial services, either as a broker within the intermediary market or as an advisor who has worked whole of market and is seeking to move into the intermediary support field. If you believe you have what we are looking for please contact us today by sending an up-to-date CV with as much detail of your relevant sales experience. Please note. It is Knight Temple Recruitment’s policy, that we to respond to all applications within three working days. If your application is not taken forward by us your details will not be retained unless you specifically request us to do so. Knight Temple Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish or Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish or Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in French & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Hungarian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Hungarian based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am - 4pm The Person: • Fluent or Professional level Hungarian is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.