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\n \n Family contact Supervisor Sefton \n Zero Hours Contract \n Qualifications \n NVQ Level 3 \n Heath and Social Care \n Social Work \n Early Years Care and Education \n BTEC Level 3 \n Heath and Social Care \n Children and young Peoples Workforce \n Apprenticeship Level 3 \n Childrens Care, Learning and Development \n CACHE Level 3 \n Children and Young Peoples workforce \n Specialist support for Teaching and Learning in schools \n Teaching Assisant \n Pearso... \n \n \n\n \n ZIPC1_UKTJ

Customer Advisor based in our Liverpool dealership: 77 Mill Ln, Old Swan, Liverpool L13 4EJ \n\n • A full valid UK driving licence is required for this role.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. \n Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Customer Advisor Role Overview: \n This is a great opportunity for you to become a key member of our Aftersales team. \n An exciting new opportunity has come up here at our Liverpool dealership as we’re on the lookout for a Customer Advisor to join our team. \n It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. \n A Customer Advisor will also: \n\n • Communicate clearly with customers & colleagues.\n, • Adopt new digital systems and processes as part of our digitalisation strategy.\n, • Propose and sell-up the additional work advised through the Vehicle Health Check process.\n, • Quote & sell Service Plans to retain customers to the group.\n, • Encourage customer satisfaction feedback via exit briefing & follow-up contact.\n\n You will also be the go-to person when the customer wants us to: \n\n • Estimate repair costs and times.\n, • Resolve any concerns when we suggest repairs.\n, • Inform and update them on progress or additional works needed.\n, • Prepare and explain invoices and take payments.\n\n Let’s Work together: \n We are looking for an experienced automotive Customer Advisor. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

\n \n Family contact Supervisor Liverpool \n Zero Hours Contract \n Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification \n Are you passionate about making a real difference in the lives of children and families? \n An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. \n As part of our dynamic, child-focused team, ... \n \n\n \n ZIPC1_UKTJ

ROLE : Children's Contact Centre Deputy ManagerLOCATION : SeftonRESPONSIBLE TO : Contact Centre Manager ManagerSalary : £27,982.50Working hours : 39.5 hours per weekWorking days : Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates with the following qualifications:NVQ Level 3Heath and Social CareSocial WorkEarly Years Care and EducationBTEC Level 3Heath and Social CareChildren and young Peoples WorkforceApprenticeship Level 3Childrens Care, Learning and DevelopmentCACHE Level 3Children and Young Peoples workforceSpecialist support for Teaching and Learning in schoolsTeaching AssisantPearson Edexcel Level 3Heath and Social careDegrees (BA, MSC)Chilhood and Youth StudiesSocial WorkSocial CareSocial StudiesSocial Work and Welfare StudiesFamily WellbeingPsychologyCounsellingSocial Care and CriminologySocial Welfare and CommunityEducationEarly Years EducationEducation and Professional StudiesWorking with Children and FamiliesPGEMain Objectives:The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required.Key Responsibilities:GeneralProactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and prioritiesMaintain at all times strict confidentiality of information relating to any sensitive informationCommunicate information effectively using the correct channels;Ensure familiarisation and adherence with Swan Familys policies and procedures at all timesMeet obligations in respect of Health and Safety, primarily not putting self and others at risk of harmCarry out responsibilities effectively, accurately, promptly and in a well-organised wayObserve and work to the Swan Familys Core ValuesDispose of confidential paperwork appropriately using secure methodsTo uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.Principal DutiesTo assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head OfficeTo manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered.To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.To ensure the centre is a safe environment to work in and visit.Ensuring timely flow of information between Swan Family, its clients and workers.To conduct Safeguarding (Warner) interviews with candidates where required.To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required.To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required.To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews.To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager.To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety.To resolve daily operational problems and queries efficiently and effectively.To promote a professional service at all times.To provide feedback and reporting to the Contact Centre Manager on a regular basis.To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required.To ensure the centre standards are maintained and the centre is always clean and tidy.To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.Performance MeasurementThe jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided.Ability to cope with periods of high workload and prioritise tasksContribution to the overall team effortAchievement of goals indicated in monthly performance reviewsAchievement of all areas of minimum performance standardsStrict ConfidentialityDue to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal.SupervisionThe jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior.Decision MakingThe jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager.Job Types: Full-timeBenefits:Company pensionWork Location: In personTPBN1_UKTJ

Location: Remote - UK Reports to: Product Director, Swan Retail About Swan Retail Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK. Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations. Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment. We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail. This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors. While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape. You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals. • Driving new business acquisition across key retail verticals, • Identifying market opportunities through networking, outreach, and targeted campaigns, • Managing the full sales cycle from first contact through demo, proposal, negotiation and close, • Responding to RFPs and structured tender processes, • Delivering product presentations (remote and in person), supported by product and implementation teams, • Building professional relationships with retail decision-makers, • Creating development plans, sales forecasts and revenue projections, • Working closely with marketing and SDR teams to maximise campaign performance, • Accurately managing pipeline and activity within HubSpot, • Meeting agreed quarterly revenue and new logo targets, • Proven success driving new business growth within IT, Tech, SaaS, or Retail Software, • Strong commercial and technical awareness, • Experience managing full sales cycles, including RFP processes, • Strategic and analytical thinking skills, • Strong forecasting and pipeline management capability, • Organised, structured and target-driven, • Experience using CRM systems (HubSpot preferred), • Background in retail software, EPOS, or e-commerce solutions, • Experience selling into fashion, department stores, furniture, or specialist retail sectors, • Experience within a PE-backed or scale-up environment, • Strong professional network within retail, • Excellent negotiation and stakeholder management skills, • Join a growing retail technology brand within ClearCourse, • Strong marketing investment and SDR support, • Full product and implementation backing during the sales process, • Clear, structured targets and uncapped commission with accelerators, • Opportunity to grow within the wider ClearCourse retail portfolio, • Competitive base salary with uncapped commission, • 25 days holiday plus bank holidays, • Hybrid and flexible working options, • Private medical cover, • Health cash plan, • Life assurance, • Access to the Calm wellbeing app, • Perkbox employee benefits platform, • Enhanced parental leave, • Cycle to work scheme, • Volunteering days, • Employee Assistance Programme, • Ongoing learning, development, and career progression across the ClearCourse Group

NHS University Hospitals of Liverpool Group in Liverpool is seeking an experienced nurse to lead the SWAN end-of-life and Bereavement service at a senior strategic level, combining clinical practice with leadership, family support, education and service development.

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Children's Contact Centre Deputy Manager.Contact Centre Manager Manager.Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pm.This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates.

Seeking a Deputy Manager for a Children's Contact Centre in Sefton, working 39.Initially temporary for 6 months with potential for permanency.

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