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Trabajos staff solutions en Reino Unido

  • Assistant Manager
    Assistant Manager
    hace 23 horas
    £45000–£46000 anual
    Jornada completa
    London

    Job Summary We are seeking a motivated and dynamic Assistant Manager to support the daily operations of our restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As an Assistant Manager, you will play a crucial role in managing team performance, driving sales, and ensuring that our store runs smoothly and efficiently. Responsibilities • Assist the Store Manager in overseeing daily operations and achieving sales targets., • Manage and motivate team members to deliver outstanding customer service., • Communicate effectively with staff and customers to foster a positive shopping experience., • Train new employees on company policies, procedures, and best practices., • Handle administrative tasks such as inventory management, scheduling, and reporting., • Sell products by understanding customer needs and providing tailored solutions., • Ensure compliance with health and safety regulations within the store environment., • Resolve customer complaints in a professional manner to maintain satisfaction. Skills • Bilingual or multilingual abilities are advantageous for effective communication with diverse customers., • Strong team management skills to lead and inspire staff towards achieving common goals., • Excellent time management skills to prioritise tasks effectively in a fast-paced environment., • Proven leadership qualities to guide the team and enhance overall performance., • Retail management experience is preferred to understand the intricacies of store operations., • Administrative skills to manage paperwork and operational processes efficiently. Salary will be £45000 Gross per year plus Bonus Scheme If you are passionate about restaurant management and possess the necessary skills to excel as an Assistant Manager, we invite you to apply for this exciting opportunity to join our team!

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 1 día
    £13–£15 por hora
    Jornada completa
    London

    Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. . We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Shift Engineer
    Shift Engineer
    hace 4 días
    £35947 anual
    Jornada completa
    London

    magine being the person who keeps everything running behind the scenes, ensuring our guests enjoy a safe, comfortable and seamless stay. As a Shift Engineer, you'll play a vital role in maintaining our hotel to the highest standards. From carrying out planned maintenance and responding to repairs, to identifying opportunities to improve efficiency and prevent issues before they arise, you'll help create an environment where both our guests and teams can thrive. No two shifts are the same. One moment you might be resolving a maintenance issue in a guest room, and the next supporting a larger engineering project across the hotel. You'll approach every task with a positive, solutions-focused mindset, taking pride in delivering a safe, well-maintained and welcoming environment. We're looking for someone who is hands-on, reliable and enjoys working as part of a team. You'll have strong attention to detail, excellent communication skills and the ability to remain calm and professional when priorities change. Above all, you'll be passionate about delivering high standards and helping create exceptional experiences for our guests every day. What You Will Do In This Splendid Role When working as an Engineer you will be working as part of the maintenance team ensuring that you respond promptly and safely to all situations. You will also: • Perform all routine preventative and curative maintenance, • Operate, maintain and repair a variety of different equipment within the hotel, • Work in a safe manner, • Keep adequate level of supplies required for hotel maintenance, • Keep a high standard of workmanship in all tasks carried out, • Liaise with CE and ACE daily carrying out stator test and inspections and monitor daily usage, • Respond to all guest requests as they arise and report back to for guest follow up and engagement, • Work with outside contractors as necessary to assist them in performing maintenance or construction jobs What Makes You Splendid We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. We also offer: • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage, • Employee Recognition, Rewards and Events, • Recommend a Friend – £350, • Season Tickets Loan, • Cycle to Work Schemes, • Discount Chiropodist & Back therapy in the Hotel, • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym, • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc, • Opportunities to work and support our Local Communities About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Bartender
    Bartender
    hace 4 días
    £15–£17 por hora
    Jornada completa
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Bar Manager – SHE Soho
    Bar Manager – SHE Soho
    hace 7 días
    Jornada completa
    London

    Lead one of London’s most iconic LGBTQ+ venues. SHE Soho is one of London’s best-known LGBTQ+ venues and one of the few full-time dedicated lesbian bars in the UK. We’re looking for an exceptional hospitality leader to take the venue into its next chapter. This is far more than a management role. We’re looking for someone who can build an outstanding team, inspire people to perform at their very best, create unforgettable guest experiences and foster a culture where people genuinely enjoy coming to work. If you believe great hospitality starts with great leadership, we’d love to hear from you. The Role As Bar Manager, you’ll take full responsibility for the day-to-day operation of SHE Soho, leading your team from the front while delivering exceptional service, strong commercial performance and consistently high standards. Working closely with our senior leadership team, you’ll help shape the future of the venue, developing your people and ensuring SHE remains one of London’s most welcoming and respected LGBTQ+ destinations. We’re Looking For Someone Who • Is an inspiring leader who leads by example., • Builds positive, high-performing teams., • Coaches, develops and motivates people to reach their full potential., • Sets high standards and consistently delivers them., • Holds people accountable with fairness, consistency and integrity., • Creates an inclusive, respectful and supportive working environment., • Thrives in a busy, fast-paced hospitality business., • Has experience managing high-volume venues., • Understands labour, stock control and profitability., • Takes pride in delivering exceptional guest experiences., • Is organised, proactive and solutions-focused., • Enjoys developing future leaders. Key Responsibilities • Lead, inspire and develop the venue team., • Recruit, train and mentor new and existing team members., • Deliver consistently outstanding customer experiences., • Manage rotas, labour costs and staffing levels., • Drive sales while maintaining strong cost controls., • Oversee stock management and minimise wastage., • Ensure licensing, compliance and company policies are always upheld., • Build a culture based on teamwork, accountability and respect., • Resolve customer issues professionally and confidently., • Work collaboratively with the wider management team to continually improve the business. What We Offer • Competitive salary., • Healthy monthly service charge., • Ongoing leadership training and career development., • Staff discounts across our venues., • A supportive and inclusive working environment., • The opportunity to make a genuine impact within one of London’s leading independent LGBTQ+ hospitality businesses. Ready to Lead? If you’re an ambitious hospitality leader with a passion for developing people, raising standards and creating unforgettable guest experiences, we’d love to hear from you. Apply today with your CV and tell us why you’re the right person to lead SHE Soho.

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  • Head Bartender
    Head Bartender
    hace 7 días
    £16.5–£19.5 por hora
    Jornada completa
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    hace 12 días
    Jornada completa
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Waitress
    Waitress
    hace 1 mes
    £13 por hora
    Jornada parcial
    London

    We are seeking a friendly, high-energy, and professional Waitress to join our hospitality team. As the face of The Garden Bistro Bar, you will play a critical role in shaping the guest experience. The ideal candidate is someone who genuinely enjoys interacting with people, can maintain a calm and positive demeanor during busy shifts, and thrives in a multicultural workplace. Whether you are serving a quick coffee or a multi-course dinner, your goal is to ensure every guest leaves with a smile.Key Responsibilities • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and assist with seating., • Expert Knowledge: Develop a deep understanding of our food and drink menu (including our specialty coffees and craft cocktails) to provide informed recommendations and answer guest questions., • Order Accuracy: Efficiently take food and beverage orders using our POS system, ensuring all special dietary requirements or allergies are communicated clearly to the kitchen and bar., • Service Delivery: Deliver dishes and drinks promptly and gracefully, ensuring the presentation meets our high standards., • Table Management: Monitor your assigned tables proactively—refilling drinks, clearing plates, and ensuring guests have everything they need without being intrusive., • Payment Processing: Handle bills and guest transactions accurately and professionally, including the management of tips., • Cleanliness & Setup: Maintain the aesthetic of the bistro by keeping service stations, tables, and dining areas spotless throughout the shift., • Collaborative Spirit: Support your colleagues in the kitchen and behind the bar to ensure a seamless "one-team" operation. Required Skills & Attributes • Exceptional Communication: Fluent in English with the ability to engage warmly with a diverse range of international and local guests., • Multitasking Mastery: The ability to prioritize tasks and manage multiple tables simultaneously during high-pressure "rush" periods., • Professionalism: A polished appearance and a reliable, punctual work ethic., • Cultural Awareness: A natural comfort working within a mixed-culture team and an appreciation for diverse working styles., • Physical Stamina: Ability to remain on your feet for long shifts and move quickly and safely through a busy dining environment., • Positive Attitude: A "can-do" mindset that looks for solutions and contributes to a happy, energetic workplace culture. What We Offer • A supportive and inclusive work environment where you are treated with respect., • Opportunities to learn from expert bartenders, baristas, and chefs., • A beautiful, garden-inspired workspace that stands out from the typical restaurant setting., • Competitive pay and a fair system for distributing tips., • The chance to be part of a growing brand that values staff input and creativity.

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  • Warehouse and Supply Manager
    Warehouse and Supply Manager
    hace 2 meses
    £34000–£38000 anual
    Jornada completa
    London

    The Warehouse and Supply Manager here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to uphold consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification: • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (essential), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities: • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Managing the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date, • Collecting and delivering relevant goods and equipment to facilitate business operations and project work

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